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Hi all
I have a problem with my hero not being recognized by my PC. This happened after a weekend trip and i charged the phone with iphone USB adapter as i lost my one and now after returning from my trip i connect my hero to my PC to be greeted with the "USB Device Not Recognized" message.
Also my Amon_Ra recovery i used has been wiped and i cant get into recovery or install any rom at all.
I am thinking this might be the same USB brick that affected some Desire owners but i am not sure.
So please if anyone can help me, please do.
Thanks in advance.
fizzle101 said:
Hi all
I have a problem with my hero not being recognized by my PC. This happened after a weekend trip and i charged the phone with iphone USB adapter as i lost my one and now after returning from my trip i connect my hero to my PC to be greeted with the "USB Device Not Recognized" message.
Also my Amon_Ra recovery i used has been wiped and i cant get into recovery or install any rom at all.
I am thinking this might be the same USB brick that affected some Desire owners but i am not sure.
So please if anyone can help me, please do.
Thanks in advance.
Click to expand...
Click to collapse
this happen to me. What i did was switch my phone off, plug in the usb and switched it back on. then wait for windows to say it not recognised. then go to to device and printers and uninstall the drivers for the phone. Disconnect and reconnect the usb back to the phone and it it will pick it up.
Can you try booting in fastboot and tell me if that is recognized?
it still doesnt recognize it in fastboot
fc_Kuro said:
this happen to me. What i did was switch my phone off, plug in the usb and switched it back on. then wait for windows to say it not recognised. then go to to device and printers and uninstall the drivers for the phone. Disconnect and reconnect the usb back to the phone and it it will pick it up.
Click to expand...
Click to collapse
i have tried that and it doesnt help
fizzle101 said:
i connect my hero to my PC to be greeted with the "USB Device Not Recognized" message
Click to expand...
Click to collapse
Sounds like its just a driver issue. Have you tried plugging it in, when you get that message open DEVICE MANAGER,... Find the yellow "!", right click it, uninstall, unplug phone, reboot PC.
.... Then use BTDAG's [Guide] How to Setup Correct Hero Drivers (for x86 & x64 users)
I hav the same problem. In recover mode it works but then turn on the phone, there is no popup options as before. Tried around with drivers but didnt work either. But found a solution which is very convenient. I dont know if it works on other ROM versions but I'm on 2.1 (Villain10).
- Install extended control widget (dont remember where I got it but you can google, it seems I cannot find it on the market)
- Add this widget to the home screen: Menu/Add to Home/Widget/ Extended Control bar (you can choose the size from 1x1 to 1x4) then select "Mass storage" at the bottom, apply.
Now you have a widget to turn on/off USB storage. When you connect Hero to the PC, just click on this widget then the PC will connect to the SD card, and click one more to turn it off.
ok i will give that a try
crk23 said:
I hav the same problem. In recover mode it works but then turn on the phone, there is no popup options as before. Tried around with drivers but didnt work either. But found a solution which is very convenient. I dont know if it works on other ROM versions but I'm on 2.1 (Villain10).
- Install extended control widget (dont remember where I got it but you can google, it seems I cannot find it on the market)
- Add this widget to the home screen: Menu/Add to Home/Widget/ Extended Control bar (you can choose the size from 1x1 to 1x4) then select "Mass storage" at the bottom, apply.
Now you have a widget to turn on/off USB storage. When you connect Hero to the PC, just click on this widget then the PC will connect to the SD card, and click one more to turn it off.
Click to expand...
Click to collapse
that didnt work. o well i guess i am stock with the rom i have there.
fizzle101 said:
that didnt work. o well i guess i am stock with the rom i have there.
Click to expand...
Click to collapse
i've got this problem once and it was as simple as the cable was damaged...
i changed the cable and since then, everything works try that.
robocik said:
i've got this problem once and it was as simple as the cable was damaged...
i changed the cable and since then, everything works try that.
Click to expand...
Click to collapse
i have tried everything. changed the cable, used different pc but nothing works. i think is a hardware problem, something might be broken inside or something like that
Did you ever got this solved? I have the same problem only i use stock rom 2.1 Hero.. driving me nuts ...
baklap said:
Did you ever got this solved? I have the same problem only i use stock rom 2.1 Hero.. driving me nuts ...
Click to expand...
Click to collapse
No i havent and i gave up trying because i dnt think there is a fix for it. if yours is unrooted and the warranty is still valid you should consider returning it to HTC maybe they might replace it
got the same problem. Any solution so far ??
ddotpatel said:
Sounds like its just a driver issue. Have you tried plugging it in, when you get that message open DEVICE MANAGER,... Find the yellow "!", right click it, uninstall, unplug phone, reboot PC.
.... Then use BTDAG's [Guide] How to Setup Correct Hero Drivers (for x86 & x64 users)
Click to expand...
Click to collapse
Did you try that?..... You need to do the reboot PC/Laptop after uninstalling ALL HTC drivers! Then when you reboot PC, plug phone back in, should say "not recognised" again,... then follow BTDAG's guide. T'is definitely a driver issue!
tried flashing 3 roms, modaco, radug and now kimera... none working.
can connect in fastboot, it shows up in device manager as android 1.0
ive tried 3 different usb cables and 4 differet pcs, still there is no response on my phone !!!
using villian rom 10.0 rite now.
okay it boots up into fastboot and fastboot usb shows up on the screen in red,
BUT when i use the "adb devices" command in adb it doesnt show the device,
it is showing as android 1.0 in devices and printers (windows 7)
You need to use....
fastboot devices
....when your are in fastboot.
What happens when you go into your recovery, select "Toggle MS/USB" with USB connected to PC?
okay
fastboot devices command shows some serial number.
then i tried adb remount, it gave an error....
enabling usb-ms with cable attached gives no response
ok i think it might be USB driver like ddotpatel said but i am not sure.
i reinstalled my whole windows 7 to 32bit now instead of the 64bit version i was using before and today i just connected my hero to my PC and windows 7 did its thing and installed the drivers and finally my hero can mount the SD card in my PC again although i kept getting this can perform faster in USB 2.0 port or something like that i didn’t care as long as i can mount my SD card again.
now went into fastboot and used the fastboot device command and i could see my hero serial no. but when i try to flash the amonra recovery i got the permission error (i cant really remember). i tried flashing using the adb method but still no luck.
so i went to market and downloaded rom manager and used it to flash clockwork recovery and now i could boot to clockwork recovery.
from this recovery i can now flash any rom i want and although there are still a few more problems i am glad now that i can flash custom roms again.
the problem i can see so far but i can deal with is
1. i don’t think fastboot commands work even if the phone is detected.
2. SD card mounts at USB 1.1 speed. (i have tried different ports and cable but still the same thing and this is the ports i use for my N1, Desire and my other android phones with USB 2.0 speed)
PS: adb commands for pushing and removing apps is working.
Hope this can be helpful to those experiencing the same problem.
Instead of re-installing your entire OS just use usbdeview to remove the failing drivers.
Also remove any old HTC Sync installs and install the latest version.
I'm having an issue where my thunderbolt does not recognize my device any longer. I used to have it set up with pdanet and everything worked well for about a week. All of a sudden, any computer i tried to plug the device into, wouldn't detect the phone. A friend of mine has tried his thunderbolt on my computer and it detects it.
When plugging my phone in, it pops up an error message with "USB Device not Recognized." In the device manager, the phone shows up as Unknown Device. I have tried this on 3 different pc's, using 3 different data cables. No USB symbol displays on the taskbar of the phone when I plug it in, however, it does charge.
What I have tried:
Changing data cables.
Using another PC.
Uninstalling device drivers and letting windows re-detect and install.
Downloaded HTC Sync and ran it after uninstalling drivers again and re-plugging the phone.
Changed different Connection settings on the phone, such as USB Debuggin on/off, and changing it to HTC Sync Mode, Charge Only, Disk Drive, etc
Mounted and unmounted SD Card in the phone settings.
OS: Windows 7 x64
Thank you for any help you may provide.
same problem
I have the same problem with HTC mytouch 3g 32B Android 2.2.1 when I plug it through usb under Vista.
Any suggestions?
Try installing the usb drivers from htc if you haven't.
http://dl4.htc.com/RomCode/Source_and_Binaries/USB_driver_20101122_release.zip
I have download the HTC usb drivers but when i go to control panel and uninstall the unknown device it just reinstalls it. when i try to update drivers using the location
ie C:\Users\sxristi\Downloads\android-usb-driver\Android USB Driver\i386
i get a reply
The best software for you device is already installed. Windows has determined that the driver software for your device is up to date.
and it continues to point to
unknown device
Oh one more things i got the usb drivers from Android SDK Manager the google usb drivers revision 4 and the weird thing is that i do not get the trident usb nor the debug icon on my HTC when i plug it in to my vista. I did get it once or twice before but not in general since the usb devices are not recognized. However when i boot on my Ubuntu os then i do get them recognized. so i guess the problem is with windows drivers somehow...
Thanks for the replies.
I've tried to install the drivers from HTC but Windows says that the driver is not compatible with my the device.
Also, I tried on a system with Windows XP and everything worked as intended, but I cannot get it to work properly in Win 7 x64 anymore.
When my win7 comp no longer sees my Tbolt I have to toggle the USB Debugging off then back on. Usually within a few seconds it reads it again. If that does not work I have also used the option to turn on internet pass through then change it back to hard drive mode. Either of those usually work for me. My drivers I used were from android sdk if that makes any difference. Hope this helps.
Sent from my ADR6400L using Tapatalk
These didn't work, but thanks for the input
HTC
My problem continues under Vista OS. I called HTC and they told me to re install their Sync after removing Adobe Air and all HTC drivers and Google USB drivers. I did that and reinstalled Sync and still nothing. They also told me to call microsoft for it seems operating system conflict.
My conclusion yields toward windows conflict. But I can not figure out this conflict. Perhaps something I have installed does not let my vista recognize the HTC android device and uses the windows usb drivers to create this "Unknown Device" under usb serial bus controllers. once it is an unknown device forget about Sync or ADB etc... The phone is just not recognized as android and you can not do much with it via windows.
For the person who suggested to turn "USB Debugging" on-off, i did that and still the computer recognizes that there is a usb device but again it says "usb device not recognized unknown device.."
any additional suggestions???
I've verified that my phone works fine on Windows XP. I still cannot connect to windows 7, though.
Try turning OFF Fast Boot and turning ON USB debugging. this helped for me.
same problem
I have a similar problem too .. i know its not the computer as other phones and pen drives are working ok.
Plus this phone has same problem on other computers too, where as other phones work fine.
So it has to do something with the phone and not the drivers or computer in anyway
I have the same problem, no PC recognizes my HTC Thunderbolt. Now change cable and tried with windows xp, 7 and 8. Is there any solution I can not root. I want to change the rom factory rom I do not like but I can not do anything because I do not recognize the usb. Also the menu does not appear when I connect via USB in the notification bar.
byron00 said:
I have the same problem, no PC recognizes my HTC Thunderbolt. Now change cable and tried with windows xp, 7 and 8. Is there any solution I can not root. I want to change the rom factory rom I do not like but I can not do anything because I do not recognize the usb. Also the menu does not appear when I connect via USB in the notification bar.
Click to expand...
Click to collapse
I'm having the same issue, with an HTC Rezound... just flashed a new rom, need to update boot.img but can't see my device via adb or fastboot... have tried changing usb cables, phone is in FASTBOOT mode... reinstalled HTC Drivers, just get USB Not Recognized error (Windows 8 64-bit)...
Any solution for this?
My end goal is stock lolipop rooted.
I botched a flash and now I cant get developer mode / ADB working.
When I started, my tablet was stock ROM, towelroot. I connect tablet in developer mode, flashed dual recovery and everything was great. I copied the pre-rooted lolipop ROM to my SD card and flashed it. HOWEVER instead of turning off the device, I selected reboot from recovery. This resulted in boot loop.
SOOOO, I figured no worries, just flash old ROM and try again. So did this:installed Androxyde Flashtool
opened XperiFirm
downloaded 1276-8392 and 1274-8801 (I've tried the rest using both ROMs btw)
Tools>Bundler>Create>Selected folder>selected SGP312 for device
For branding I entered the above ie 1276-8392
For version I entered the ver ie 10.5.A.230
Flashmode>checked boxes to wipe everything
The flash goes through without a hitch. Under about tablet, I see
Model : SGP312
Android Ver : 4.4.2
Kernel : 3.4.0-perf-g32ce454, [email protected]#1
Build Number : 10.5.A.0.230
I activate USB debugging and unknown sources, connect to USB and Flashtool returns: Device connected with USB debugging turned off
I went into device manager and found the MTP driver. Also of note, the device ID is: USB\VID_0FCE&PID_5194&REV_0228
I downloaded Sony's ADB drivers, tried to manually update device driver and windows7x64 kicked back driver is not for your device.
I edited the INF to include the hardware ID exactly as it appears in device manager and tried again. This time windows let me load the driver. It shows up in device manager as 'Sony sa0107 ADB Interface Driver'
HOWEVER, Flashtool is still giving me the same MTP message and if I cmd prompt "adb devices" I get nada.
Is there a way to verify developer mode on the tablet? What else can I try? The tablet gives me a notification when I connect 'usb debugging mode connected, ready to install software'
Thanks!
_sadpanda said:
I went into device manager and found the MTP driver. Also of note, the device ID is: USB\VID_0FCE&PID_5194&REV_0228
HOWEVER, Flashtool is still giving me the same MTP message and if I cmd prompt "adb devices" I get nada.
Thanks!
Click to expand...
Click to collapse
I had a very similar problem in 2014. I do not want to discourage you, but at the end I send it back to sony for a repair. They gave me a new tablet and said that the mainboard was broken.
Nevertheless, there is a thread in Sony cross device general, where people like you end up: http://forum.xda-developers.com/showthread.php?t=1849170
You can try and search for help there, maybe you have more luck then me.
Its odd... ADB was working and stopped after flash. Is this what you had or just no connection from the start?
Sorry, I misread your post. I thought your tablet would not start and you could not get flashmode working. Sorry for that.
What you could try:
1. Be sure you actually activated USB debugging in developer options
2. When you connect the device, you should get a prompt on the tablet to allow usb debugging from that computer
Maybe try "revoke USB debugging authorisations" in developer options and reconnect
3. Install the drivers from flashtool/drivers/ or install sony pc companion. Delete your old driver from device manager.
4. try switching between MTP and MSC mode in usb connectivity menu
Since ADB worked before it was probably no driver problem. Now you cannot be sure. Most probably you tapped away the said prompt of allowing usb debugging when connecting.
If none of this helps I don't know of anything more. Maybe try different usb ports or even computers.... Or try to flash again
bernddi said:
4. try switching between MTP and MSC mode in usb connectivity menu
Click to expand...
Click to collapse
UGH!!! I'm a jacka$$. I totally forgot about that menu/setting. fixed instantly.
Hi,
After the most recent update (OTA), when I connect my phone to my PC, regardless of what mode I have the USB set for on the phone, I can no longer connect
to my phone.
It worked flawlessly before.
The Huawei HiSuite also cannot connect (although I don't norm ally use that anyway).
I have tried reinstalling ADB and also HiSuite to no avail.
One thing I do notice is that there was a HDB driver missing. When I rebooted my PC it has now changed to 'USB Composite device' but shows the error
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
{Bad Image}
%hs is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0x
I've tried to automatically install a driver, again no joy. (Because the device is not recognised, it just says it could not a find a suitable driver).
If I uninstall the device and then plug my phone back in we then start with the HDB device (for which there is no driver according to MS), which upon reboot becomes the 'USB Composite device' again.
So, anyone know how I can fix this? I'd like access to my phone through my PC if possible.
TIA (Thanks in Advance)
I know it's obvious, but have you tried a different usb port.
UrbanBushman said:
I know it's obvious, but have you tried a different usb port.
Click to expand...
Click to collapse
Yes. Front and back of PC as well through a hub.
It makes a sound like it connects, then I get a popup on my phone "Charge only / Transfer files / Transfer photos" and regardless of which one I select, it then disconnects.
Somewhat annoying. It worked okay before latest update.
I've even reinstalled ADB, even though I'm fairly certain this has nothing to do with it.
Thanks for your reply anyway!
[Solved]
I managed to solve this by plugging in my Honor 9. On the device manager page in Windows take a look at the 'USB Composite Device' item and selecting with an exclamation mark against it and right click it and select"Uninstall device" from the menu. When it asks to remove the driver, select yes. Unplug your phone. Reboot your PC. Upon plugging your phone back in, your device will be re-detected and Windows will install the driver correctly.
I seem to have gotten my N200 in a state where it will not power on. No screen display, no vibrations, and unresponsive to volume and power buttons (standalone or combination). It's a DE2118, T-Mobile variant, network locked and not rooted.
Here are the conditions leading up to it:
The phone was plugged in to my PC via USB, (through a USB hub).
My Sim/SD tray was ejected.
I had been using an ADB shell to disable-user some apps and check out some various PM commands.
I did not terminate the ADB shell before powering down from the phone.
Once powered off, I held the volume up+volume down+power buttons to attempt to check out the recovery mode. I've never entered recovery mode before on this device.
The USB cable was still plugged in and I could hear the USB new device sounds on my PC a few times while I did this but didn't think anything of it.
Nothing ever appeared on the screen and pushing any of the buttons seem to provide no response.
Battery usage was at least 80%, if not closer to 90% before this happened.
It almost seems like the device is powered on and running as there feels like there's some very slight warmth on the back panel, near the center just under the camera area but I might just be imagining the warmth.
I'm aware that it needs to be network unlocked before it can be rooted as per other threads and I have not tried any root methods.
I still have my ADB shell dialog up but there really isn't much interesting in it besides a lot of the command help dialog.
What are my options?
Note: I recently installed the Jan 6th android 11 security update maybe a day before.
Edit: For anyone looking at this later, the phone came back after a complete battery drain and partial recharge and I was able to replicate the bricked state performing the same thing, usb debugging on, plugged in to usb hub on pc, shut down phone, then holding all 3 buttons down for a while.
Windows or Linux pc?
Does your device show up in device manager if windows?
If Linux, do you see the device if you run
adb devices or fastboot devices?
mthous01 said:
Windows or Linux pc?
Does your device show up in device manager if windows?
If Linux, do you see the device if you run
adb devices or fastboot devices?
Click to expand...
Click to collapse
I'm using Windows 7 mainly.
It shows up in device manager when I plug in the USB but with error code 28, unknown driver.
In Win7, "adb devices" lists a blank line for devices.
In Linux, "adb devices" lists a blank line for devices.
In Linux, "fastboot devices" has no output at all.
If your phone is showed in device manager you should be able to give him his life back...had the same situation long time ago with my oppo find 7..
Try this, and see if it'll recognize you for MSM download.
mthous01 said:
Try this, and see if it'll recognize you for MSM download.
Click to expand...
Click to collapse
Will give it a try. Going to be a few hours to DL the file as I'm on an extremely slow connection atm.
Well, I think that made it worse. Couldn't get the Qualcomm CAB drivers working on Windows 7, but got it through Windows Update. The MSM tool went through the process fully but afterward I unplugged the device and tried to boot, still no response, nothing on screen, no vibration. Now when I plug my device back in to the USB, I have an endless new usb device noise and windows says "Unknown Device". Device manager refreshes constantly while its plugged in. Looking back I should have probably tried ADB first before running the MSM tool.
After almost 24 hours of being unplugged, I tried plugging it in again and it finally had some signs of life with the low battery warning and then TMobile splash screen+vibration+sound after about 5 minutes. Still waiting on it to charge up for now. Probably just needed to be power cycled in the end instead of attempting to flash anything. I sure do miss the days of removable batteries.
Mtrlns said:
Probably just needed to be power cycled in the end instead of attempting to flash anything.
Click to expand...
Click to collapse
In the future, you can power cycle the device by holding all three buttons on the phone for 30 seconds while it isn't plugged into a PC.
lzgmc said:
In the future, you can power cycle the device by holding all three buttons on the phone for 30 seconds while it isn't plugged into a PC.
Click to expand...
Click to collapse
I had tried that yesterday to no avail. Was very strange. Everything seems to be working as normal now, though factory reset from running the MSM tool. I'm wondering if I'd be able to duplicate the issue again.
Could not replicate with USB debugging off and plugged directly in to my PC's USB port, but turning on USB debugging and plugging in to my USB hub, shutting down the phone, and then power cycling with all three buttons brought the same bricked state.
Don't know for sure if the USB port matters but while bricked plugging in to the USB hub always gives a USB device error sound. Going directly on PC it connects fine as a new device (as QUSB_BULK without drivers or Qualcomm HS USB QDLoader 9008 with drivers). ADB/Fastboot commands from PC's command line don't seem to do anything.
I did notice the fastboot menu show up on screen for a second when power cycling this time and I don't recall it appearing the first time. I think i may have had "advanced reboot" turned on the first time, while it was off this time.
Powercycling actually reset it this time.
Possible solution
It would seem that you can force MSM to write both a and b slots, which might fix your issue. Might be worth a shot
Note: If this swaps you to the Tmobile software, there's no guarantee you'll have anything but a phone that cannot be bootloader unlocked again. Since unlocked have no unlock token, trying to do so with a phone that isn't technically Tmobile may be an issue.
Just had the same problem. Holding all buttons for 30 seconds worked.
if you bricked it and you have tmobile variant you can restore it weather you have a locked or unlocked bootloader.
you have to get your phone in EDL mode, once in EDL mode you will see the "QUSB_BULK_CID" in device manager. you will then need to install qualcomm drivers (if done manually you will have to endable windows test mode, if you use the qualcomm USB driver installer then it will do it for you and you will be in test mode upon next windows reboot.) Reboot windows in TEST MODE. NOTE: i said WINDOWS TEST MODE... Once in windows test mode the driver should function and look normal in device manager. From there just open the MSM tool for your version of Nord N200 and flash and wait about 3-5 minutes. Reboot the phone and you are back in Oxygen OS.
Tips and extra Files needed below:
for the tmobile NORD N200 MSM tool
Index of /list/Unbrick_Tools/OnePlus_Nord_N200
The installer for the QUALCOM USB drivers can be found here at this website (ONLY use the QUALCOMM drivers from here, do not use any other file as it is for a different phone):
droidwin.com/unbrick-oneplus-7-pro/
once done unbricking and restoring your phone you can then exit windows test mode by running
bcdedit -set TESTSIGNING OFF
at the windows command prompt as ADMINISTRATOR.