Hi
Yesterday I rooted my phone using mobilego it's an UK Alcatel Pixi 4 6" 4G, everything went fine and finished rooting, I loaded SuperSU and it asked to update binaries. I clicked normal and it asked me about my king root and asked to uninstall it so I clicked yes. everything went through fine and asked to reboot. on reboot my phone just loads to the Alcatel logo and stays there so I'm assuming something went wrong somewhere and I now have a soft brick. I'm guessing I need a stock rom for my phone to get my phone working again.
I've gone through all the Alcatel websites that pop up on Google and all I have found is a stock rom for the 3g version of my phone.
does anyone know how to get my stock rom? or how to unsoft brick my phone please
Danielle00 said:
Hi
Yesterday I rooted my phone using mobilego it's an UK Alcatel Pixi 4 6" 4G, everything went fine and finished rooting, I loaded SuperSU and it asked to update binaries. I clicked normal and it asked me about my king root and asked to uninstall it so I clicked yes. everything went through fine and asked to reboot. on reboot my phone just loads to the Alcatel logo and stays there so I'm assuming something went wrong somewhere and I now have a soft brick. I'm guessing I need a stock rom for my phone to get my phone working again.
I've gone through all the Alcatel websites that pop up on Google and all I have found is a stock rom for the 3g version of my phone.
does anyone know how to get my stock rom? or how to unsoft brick my phone please
Click to expand...
Click to collapse
hi Daniele00 try download this package this is mobile updater for alcatel devices. download tool wait for end installation and connect your phone off with the pc .if mobile upgrade recognized phone will be flashed new firmware.you have guide inside tool.remember process is long so drink few beer and relax.i hope this will help you. i cant post links but go to alcatel official site and search tool mobile upgrade..alcatel-mobile.com
Thank you for the reply, I have been to the Alcatel website and in the software upgrade section my phone is not listed unfortunately the area no support for any Pixi 4 variant on the website, it's so frustrating. just an idea I had though, my partner has exactly the same phone as me, if he was to factory reset is there any way I can get it from his phone and some how install on mine?
Danielle00 said:
Thank you for the reply, I have been to the Alcatel website and in the software upgrade section my phone is not listed unfortunately the area no support for any Pixi 4 variant on the website, it's so frustrating. just an idea I had though, my partner has exactly the same phone as me, if he was to factory reset is there any way I can get it from his phone and some how install on mine?
Click to expand...
Click to collapse
Your partner has the exact same phone you say? Then I think it's possible to make a backup of that device and then flash it to yours.
---------- Post added at 11:48 AM ---------- Previous post was at 11:35 AM ----------
Danielle00 said:
Hi
Yesterday I rooted my phone using mobilego it's an UK Alcatel Pixi 4 6" 4G, everything went fine and finished rooting, I loaded SuperSU and it asked to update binaries. I clicked normal and it asked me about my king root and asked to uninstall it so I clicked yes. everything went through fine and asked to reboot. on reboot my phone just loads to the Alcatel logo and stays there so I'm assuming something went wrong somewhere and I now have a soft brick. I'm guessing I need a stock rom for my phone to get my phone working again.
I've gone through all the Alcatel websites that pop up on Google and all I have found is a stock rom for the 3g version of my phone.
does anyone know how to get my stock rom? or how to unsoft brick my phone please
Click to expand...
Click to collapse
It's the system partition that got corrupted, you can probably just use fastboot to flash the system.img of the other device that you have.
question, my phone being soft bricked and won't go past the logo screen, if I sent to repair centre will they somehow know the phone was rooted or can't they cause the phone won't boot.?
Danielle00 said:
question, my phone being soft bricked and won't go past the logo screen, if I sent to repair centre will they somehow know the phone was rooted or can't they cause the phone won't boot.?
Click to expand...
Click to collapse
If you don't tell them the phone was rooted then I don't think they would know. They should be able to get the phone working again.
Wouldn't it be easier to just make a backup of a working phone and then flash that?
Related
Hi there guys.
Recently i bought a LG Optimus Chat C550 and tried to root it using this method which worked great!
After that i installed a few apps including Rom Manager and tried to install ClockWorkMod Recovery though Rom Manager. It ask me which model my phone was but since it didn't had my model there i chose 1 that said "And others", the phone rebooted after awhile and now its stuck on LG screen.
I've been trying everything but with no luck, my PC doesn't recognize the phone nor ADB.
I'm not a expert just usually follow guides/tutorials. I can't find anything about how to fix it here on the forum or on google :/
Does anyone know how i can get it fixed?!
Thanks in advance
HuGhBrIaN said:
Hi there guys.
Recently i bought a LG Optimus Chat C550 and tried to root it using this method which worked great!
After that i installed a few apps including Rom Manager and tried to install ClockWorkMod Recovery though Rom Manager. It ask me which model my phone was but since it didn't had my model there i chose 1 that said "And others", the phone rebooted after awhile and now its stuck on LG screen.
I've been trying everything but with no luck, my PC doesn't recognize the phone nor ADB.
I'm not a expert just usually follow guides/tutorials. I can't find anything about how to fix it here on the forum or on google :/
Does anyone know how i can get it fixed?!
Thanks in advance
Click to expand...
Click to collapse
Hi I have done exactly the same thing to mine Got a second hand C550 and rooted it then downloaded rom manager then selected phone Optimus V and now just stuck on the LG screen and lights on the qwerty keypad flashing on and off - tried doing a full factory reset by holding end/send/down volume at the same time and that didnt work, if you get any news or fix will you let me know please and I will do the same if I find out something. Cheers.
i tried to root my Alcatel one touch 918n and after that it work just fine. But trying to change the fonts and other settings, after i rebooting, my phone wont work anymore. After I turn it on, it will just display the logo of android and nothing will happen. how can i unroot my phone and return to the way it was before rooted??please help!!!:crying::crying::crying:
pak123 said:
i tried to root my Alcatel one touch 918n and after that it work just fine. But trying to change the fonts and other settings, after i rebooting, my phone wont work anymore. After I turn it on, it will just display the logo of android and nothing will happen. how can i unroot my phone and return to the way it was before rooted??please help!!!:crying::crying::crying:
Click to expand...
Click to collapse
try this rom
this rom is only for ALCATEL OT 918N HAVING THE STOKE ROM VERSION IS 2.3.6
I SUCCEFULLY DONE THIS
FOLLOW THIS TUTORIAL
http://askhideki.com/custom-rom-for-alcatel-one-touch-918n-v2-3-6-ics-mod/
Help is here.
pak123 said:
i tried to root my Alcatel one touch 918n and after that it work just fine. But trying to change the fonts and other settings, after i rebooting, my phone wont work anymore. After I turn it on, it will just display the logo of android and nothing will happen. how can i unroot my phone and return to the way it was before rooted??please help!!!:crying::crying::crying:
Click to expand...
Click to collapse
Pls use your computer and go to alcatel website. Download the upgrade to your computer. Run the upgrade. This will install and bring back your phone as if you just purchased it. This will ERASE everything in your phone. I got mine bricked and got it back working again. Make sure you download the upgrade for your phone. My phone is also an Alcatel Glory One Touch 918N from Sun Cellular. I have a post paid subscriber for almost 6 years. Cheers!
bricked alcatel one touch 918n
pak123 said:
i tried to root my Alcatel one touch 918n and after that it work just fine. But trying to change the fonts and other settings, after i rebooting, my phone wont work anymore. After I turn it on, it will just display the logo of android and nothing will happen. how can i unroot my phone and return to the way it was before rooted??please help!!!:crying::crying::crying:
Click to expand...
Click to collapse
What had you tried? had you changed system/fonts or had you added some new fonts to the system/fonts? Meanwhile, without rebooting your device, what else had you done in addition to changing fonts that might cause your device stuck?
I need help immediately cause I am paniking. So I rooted my phone using the KingRoot application, and after the root was succesful used SuperSu-Me to remove KingRoot. SuperSu-Me installed SuperSU on my device which in turn had to install an update, so I let it do its thing. After the update was installed SuperSU prompted me to reboot my phone so i did. Problem is the phone has been stuck for about half an hour in the shifting shapes screen, fastboot doesn't work. I have tried hard reseting it but the problem persists.
JimmyTsiakalos said:
I need help immediately cause I am paniking. So I rooted my phone using the KingRoot application, and after the root was succesful used SuperSu-Me to remove KingRoot. SuperSu-Me installed SuperSU on my device which in turn had to install an update, so I let it do its thing. After the update was installed SuperSU prompted me to reboot my phone so i did. Problem is the phone has been stuck for about half an hour in the shifting shapes screen, fastboot doesn't work. I have tried hard reseting it but the problem persists.
Click to expand...
Click to collapse
Kingroot is not good afaik. Follow this guide to root or unlock.
http://forum.xda-developers.com/oneplus-x/general/discussion-how-to-root-oneplus-x-t3242830/page1
JimmyTsiakalos said:
I need help immediately cause I am paniking. So I rooted my phone using the KingRoot application, and after the root was succesful used SuperSu-Me to remove KingRoot. SuperSu-Me installed SuperSU on my device which in turn had to install an update, so I let it do its thing. After the update was installed SuperSU prompted me to reboot my phone so i did. Problem is the phone has been stuck for about half an hour in the shifting shapes screen, fastboot doesn't work. I have tried hard reseting it but the problem persists.
Click to expand...
Click to collapse
Found a solution?
My solution
I fixed it by unlocking the bootloader in fastboot mode, flashing TWRP and using it to flash the original version of the oxygen os, the one that came preloaded with the phone.
Please help me too I'm literally panicking this is my one and only device and it happened just like exactly yours. After supersume asked to reboot my phone now it is stuck on the phone logo screen. Help me pleaaase (( My phone is very important to me. I've been searching for forums and I only found yours that had the same problem with me. By now it's about 1hr just stuck in there ( please help me im begging you!
Yobel14 said:
Please help me too I'm literally panicking this is my one and only device and it happened just like exactly yours. After supersume asked to reboot my phone now it is stuck on the phone logo screen. Help me pleaaase (( My phone is very important to me. I've been searching for forums and I only found yours that had the same problem with me. By now it's about 1hr just stuck in there ( please help me im begging you!
Click to expand...
Click to collapse
Does your recovery work? And also, which recovery do you have?
aamodjoshi23 said:
Does your recovery work? And also, which recovery do you have?
Click to expand...
Click to collapse
Thank you for replying. I'm sorry I don't know what a recovery is. My phone is Starmobile Knight luxe lollipop 5.1 . Help I cant afford to buy a new one What would I do in this situation . I'm thinking of removing the battery then putting back it again. It won't even turn off just stucked on the logo.
JimmyTsiakalos said:
I fixed it by unlocking the bootloader in fastboot mode, flashing TWRP and using it to flash the original version of the oxygen os, the one that came preloaded with the phone.
Click to expand...
Click to collapse
can you please tell me how to flash twrp recovery on pc? mine says partition "recovery" does not support. basically it fails
Yobel14 said:
Thank you for replying. I'm sorry I don't know what a recovery is. My phone is Starmobile Knight luxe lollipop 5.1 . Help I cant afford to buy a new one What would I do in this situation . I'm thinking of removing the battery then putting back it again. It won't even turn off just stucked on the logo.
Click to expand...
Click to collapse
First, please don't follow instructions you're finding on this specific forum since it's for the OnePlus X, not the Starmobile. Secondly you needed to unlock your bootloader first, since you didn't from the sounds of it you can't boot into Android since it's now tampered. You'll need to boot into recovery, usually by pressing Power + Volume Down until it loads and factory reset your device.
Yobel14 said:
Thank you for replying. I'm sorry I don't know what a recovery is. My phone is Starmobile Knight luxe lollipop 5.1 . Help I cant afford to buy a new one What would I do in this situation . I'm thinking of removing the battery then putting back it again. It won't even turn off just stucked on the logo.
Click to expand...
Click to collapse
Try to find out your solution in your device's forums, since this forums is for the OnePlus X and not the Starmobile Knight Luxe.
If your device is stuck on the bootup screen, you need to go to fastboot mode, unlock the bootloader (if you haven't), flash a custom recovery, boot into the recovery, and factory reset the device. It should work.
Guys!!! Thank you for all your suggestions. I did flash a custom recovery but it fails simultaneously. I just let it fix on a local phone repair shop just paid a few bucks
hi guys, I just encountered a problem. my phone kept restarting after I downloaded a local update (b130 to b310). put the file in SD card, then update in setting, after that phone restarted, and stucked at honor logo. I'm not sure what happened. I never root my phone before, so when I tried to unbricked it using honor multitool, i's not working as it required an unlocked bootloader. My phone is locked...
any solution for it?
tried factory reset, and multitool, both unsuccessful.
any help would be appreciated. thanks!
alip_11 said:
hi guys, I just encountered a problem. my phone kept restarting after I downloaded a local update (b130 to b310). put the file in SD card, then update in setting, after that phone restarted, and stucked at honor logo. I'm not sure what happened. I never root my phone before, so when I tried to unbricked it using honor multitool, i's not working as it required an unlocked bootloader. My phone is locked...
any solution for it?
tried factory reset, and multitool, both unsuccessful.
any help would be appreciated. thanks!
Click to expand...
Click to collapse
Hi, on the box, don't you have the information ( like IMEI .... to get the bootloader code ) ?
Kikito94 said:
Hi, on the box, don't you have the information ( like IMEI .... to get the bootloader code ) ?
Click to expand...
Click to collapse
yup. I tried to get the unlock code using all the info but, unsuccessful. It said that I had put incorrect imei/serial/model no.
anyway, since I still have warranty, I already sent it back to huawei centre. Expecting to get it back by next week tho.
So any news ?
And the update you tried to instal, was local isn't it ?
Not by ota ?
'cause there is a recommended version to go on MM
And i add that if you want to instal, put the recovery stock back
Hope i've helped for your next update
@alip_11 try doing a step by step OTA update, maybe it can fix your problem.
Hello there.
Ive had my Alcatel (android version 5.1.1) phone for about 3 months now and a while ago I wanted to root my phone so that I could install some Xposed modules, and I ended up using Kingroot. The rooting process failed but I kept it installed so nothing much occurred afterwards. A few days later I decided to install Kingoroot to see if maybe that could do the job of rooting my phone and it also failed. I was tired so I powered off my phone and went to sleep. The next morning, I powered on my phone and to my surprise it was stuck in a bootloop. I attempted to wipe the cache partition and factory reset and then reboot my phone, but it didnt work. Please not that I wasnt able to unlock the bootloader, so I cant flahs any ROMS. No system file is missing to my knowledge because it always stays stuck on the metro pcs screen with no error message. I appreciate all the help I receive and thank everyone who responds.
Thank you.
I have exactly the same problem with the exact same phone and the exact same carrier
were you able to fix it? if so, could you please tell me how.