Hello there.
Ive had my Alcatel (android version 5.1.1) phone for about 3 months now and a while ago I wanted to root my phone so that I could install some Xposed modules, and I ended up using Kingroot. The rooting process failed but I kept it installed so nothing much occurred afterwards. A few days later I decided to install Kingoroot to see if maybe that could do the job of rooting my phone and it also failed. I was tired so I powered off my phone and went to sleep. The next morning, I powered on my phone and to my surprise it was stuck in a bootloop. I attempted to wipe the cache partition and factory reset and then reboot my phone, but it didnt work. Please not that I wasnt able to unlock the bootloader, so I cant flahs any ROMS. No system file is missing to my knowledge because it always stays stuck on the metro pcs screen with no error message. I appreciate all the help I receive and thank everyone who responds.
Thank you.
I have exactly the same problem with the exact same phone and the exact same carrier
were you able to fix it? if so, could you please tell me how.
Related
I have a asus fonepad 7 dual sim version, from factory android 5.0 lolipop i rooted it by installing drivers manually couple weeks ago went fine, yesterday an asus system update started to install restarted an stayed at the asus boot screen for couple of hours an nothing so turned it off restarted it, same thing wont go further than boot logo, i thought ok then i will go into fastboot recovery launcher and clear the cache an rebooted still nothing, factory reset an the same, went into CWM recovery again an no recovery found, im now lost of what to do. i have no backup coz i thought its only rooted so worst case would be it would unroot it if it updated ive read an i would just have to manually re do it. plus ive not messed with custom roms or kernal either. so any help please
Ps. an if it needs reflashing i dont really understand as what about my IMEI number an all the other importent information etc that makes it run as a phone as it was my phone aswell till this happened.
I need help immediately cause I am paniking. So I rooted my phone using the KingRoot application, and after the root was succesful used SuperSu-Me to remove KingRoot. SuperSu-Me installed SuperSU on my device which in turn had to install an update, so I let it do its thing. After the update was installed SuperSU prompted me to reboot my phone so i did. Problem is the phone has been stuck for about half an hour in the shifting shapes screen, fastboot doesn't work. I have tried hard reseting it but the problem persists.
JimmyTsiakalos said:
I need help immediately cause I am paniking. So I rooted my phone using the KingRoot application, and after the root was succesful used SuperSu-Me to remove KingRoot. SuperSu-Me installed SuperSU on my device which in turn had to install an update, so I let it do its thing. After the update was installed SuperSU prompted me to reboot my phone so i did. Problem is the phone has been stuck for about half an hour in the shifting shapes screen, fastboot doesn't work. I have tried hard reseting it but the problem persists.
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Kingroot is not good afaik. Follow this guide to root or unlock.
http://forum.xda-developers.com/oneplus-x/general/discussion-how-to-root-oneplus-x-t3242830/page1
JimmyTsiakalos said:
I need help immediately cause I am paniking. So I rooted my phone using the KingRoot application, and after the root was succesful used SuperSu-Me to remove KingRoot. SuperSu-Me installed SuperSU on my device which in turn had to install an update, so I let it do its thing. After the update was installed SuperSU prompted me to reboot my phone so i did. Problem is the phone has been stuck for about half an hour in the shifting shapes screen, fastboot doesn't work. I have tried hard reseting it but the problem persists.
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Found a solution?
My solution
I fixed it by unlocking the bootloader in fastboot mode, flashing TWRP and using it to flash the original version of the oxygen os, the one that came preloaded with the phone.
Please help me too I'm literally panicking this is my one and only device and it happened just like exactly yours. After supersume asked to reboot my phone now it is stuck on the phone logo screen. Help me pleaaase (( My phone is very important to me. I've been searching for forums and I only found yours that had the same problem with me. By now it's about 1hr just stuck in there ( please help me im begging you!
Yobel14 said:
Please help me too I'm literally panicking this is my one and only device and it happened just like exactly yours. After supersume asked to reboot my phone now it is stuck on the phone logo screen. Help me pleaaase (( My phone is very important to me. I've been searching for forums and I only found yours that had the same problem with me. By now it's about 1hr just stuck in there ( please help me im begging you!
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Does your recovery work? And also, which recovery do you have?
aamodjoshi23 said:
Does your recovery work? And also, which recovery do you have?
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Thank you for replying. I'm sorry I don't know what a recovery is. My phone is Starmobile Knight luxe lollipop 5.1 . Help I cant afford to buy a new one What would I do in this situation . I'm thinking of removing the battery then putting back it again. It won't even turn off just stucked on the logo.
JimmyTsiakalos said:
I fixed it by unlocking the bootloader in fastboot mode, flashing TWRP and using it to flash the original version of the oxygen os, the one that came preloaded with the phone.
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can you please tell me how to flash twrp recovery on pc? mine says partition "recovery" does not support. basically it fails
Yobel14 said:
Thank you for replying. I'm sorry I don't know what a recovery is. My phone is Starmobile Knight luxe lollipop 5.1 . Help I cant afford to buy a new one What would I do in this situation . I'm thinking of removing the battery then putting back it again. It won't even turn off just stucked on the logo.
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First, please don't follow instructions you're finding on this specific forum since it's for the OnePlus X, not the Starmobile. Secondly you needed to unlock your bootloader first, since you didn't from the sounds of it you can't boot into Android since it's now tampered. You'll need to boot into recovery, usually by pressing Power + Volume Down until it loads and factory reset your device.
Yobel14 said:
Thank you for replying. I'm sorry I don't know what a recovery is. My phone is Starmobile Knight luxe lollipop 5.1 . Help I cant afford to buy a new one What would I do in this situation . I'm thinking of removing the battery then putting back it again. It won't even turn off just stucked on the logo.
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Try to find out your solution in your device's forums, since this forums is for the OnePlus X and not the Starmobile Knight Luxe.
If your device is stuck on the bootup screen, you need to go to fastboot mode, unlock the bootloader (if you haven't), flash a custom recovery, boot into the recovery, and factory reset the device. It should work.
Guys!!! Thank you for all your suggestions. I did flash a custom recovery but it fails simultaneously. I just let it fix on a local phone repair shop just paid a few bucks
Hi
Yesterday I rooted my phone using mobilego it's an UK Alcatel Pixi 4 6" 4G, everything went fine and finished rooting, I loaded SuperSU and it asked to update binaries. I clicked normal and it asked me about my king root and asked to uninstall it so I clicked yes. everything went through fine and asked to reboot. on reboot my phone just loads to the Alcatel logo and stays there so I'm assuming something went wrong somewhere and I now have a soft brick. I'm guessing I need a stock rom for my phone to get my phone working again.
I've gone through all the Alcatel websites that pop up on Google and all I have found is a stock rom for the 3g version of my phone.
does anyone know how to get my stock rom? or how to unsoft brick my phone please
Danielle00 said:
Hi
Yesterday I rooted my phone using mobilego it's an UK Alcatel Pixi 4 6" 4G, everything went fine and finished rooting, I loaded SuperSU and it asked to update binaries. I clicked normal and it asked me about my king root and asked to uninstall it so I clicked yes. everything went through fine and asked to reboot. on reboot my phone just loads to the Alcatel logo and stays there so I'm assuming something went wrong somewhere and I now have a soft brick. I'm guessing I need a stock rom for my phone to get my phone working again.
I've gone through all the Alcatel websites that pop up on Google and all I have found is a stock rom for the 3g version of my phone.
does anyone know how to get my stock rom? or how to unsoft brick my phone please
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hi Daniele00 try download this package this is mobile updater for alcatel devices. download tool wait for end installation and connect your phone off with the pc .if mobile upgrade recognized phone will be flashed new firmware.you have guide inside tool.remember process is long so drink few beer and relax.i hope this will help you. i cant post links but go to alcatel official site and search tool mobile upgrade..alcatel-mobile.com
Thank you for the reply, I have been to the Alcatel website and in the software upgrade section my phone is not listed unfortunately the area no support for any Pixi 4 variant on the website, it's so frustrating. just an idea I had though, my partner has exactly the same phone as me, if he was to factory reset is there any way I can get it from his phone and some how install on mine?
Danielle00 said:
Thank you for the reply, I have been to the Alcatel website and in the software upgrade section my phone is not listed unfortunately the area no support for any Pixi 4 variant on the website, it's so frustrating. just an idea I had though, my partner has exactly the same phone as me, if he was to factory reset is there any way I can get it from his phone and some how install on mine?
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Your partner has the exact same phone you say? Then I think it's possible to make a backup of that device and then flash it to yours.
---------- Post added at 11:48 AM ---------- Previous post was at 11:35 AM ----------
Danielle00 said:
Hi
Yesterday I rooted my phone using mobilego it's an UK Alcatel Pixi 4 6" 4G, everything went fine and finished rooting, I loaded SuperSU and it asked to update binaries. I clicked normal and it asked me about my king root and asked to uninstall it so I clicked yes. everything went through fine and asked to reboot. on reboot my phone just loads to the Alcatel logo and stays there so I'm assuming something went wrong somewhere and I now have a soft brick. I'm guessing I need a stock rom for my phone to get my phone working again.
I've gone through all the Alcatel websites that pop up on Google and all I have found is a stock rom for the 3g version of my phone.
does anyone know how to get my stock rom? or how to unsoft brick my phone please
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Click to collapse
It's the system partition that got corrupted, you can probably just use fastboot to flash the system.img of the other device that you have.
question, my phone being soft bricked and won't go past the logo screen, if I sent to repair centre will they somehow know the phone was rooted or can't they cause the phone won't boot.?
Danielle00 said:
question, my phone being soft bricked and won't go past the logo screen, if I sent to repair centre will they somehow know the phone was rooted or can't they cause the phone won't boot.?
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If you don't tell them the phone was rooted then I don't think they would know. They should be able to get the phone working again.
Wouldn't it be easier to just make a backup of a working phone and then flash that?
the phone's model is nubia Z5s mini nx404h. the thing is this model is only sold to Philippines and Russia and its pretty outdated its jelly bean 4.3 but the thing is i rooted it. flashed the suitable TWRP for my device. and i accidentally wiped cache/dalvik then it restarted to recovery thrice even if i choose to reboot to system. the information about this device is so scarce that i had to spend 29 hours just trying to find a way to unlock the bootloader. i succeeded but now this. after certain reboots to recovery i shut it down. and tried to restart it, next thing that's happened its stuck with ZTE logo. buttons dont work. the battery cannot be removed, and its past the 2 weeks handset warranty so im doomed. now every time i try to charge it and connect it into a computer logo will show, again. and it computer says usb not recognized, then thats it. buttons not working nothing is working. please help. im trying everything, almost everything. thanks to anyone who will be kind enough to help me.
Hello, I have a lenovo phab pb1 750m phone that I just recently rooted using kingo root app and it's successful. Then there's a software update that just popped and I tapped it. After the download completed it restart to recovery mode. I tried wiping the data and cache but unfortunately nothing works. It keeps on showing recovery mode whenever I turn it on. Does someone experience it and how to make it work again? TIA.
10969tal said:
Hello, I have a lenovo phab pb1 750m phone that I just recently rooted using kingo root app and it's successful. Then there's a software update that just popped and I tapped it. After the download completed it restart to recovery mode. I tried wiping the data and cache but unfortunately nothing works. It keeps on showing recovery mode whenever I turn it on. Does someone experience it and how to make it work again? TIA.
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I had a similar problem years back. But in my case it was bootlooping. I know nothing about android recoveries and partitions that time. So, took it to a service center. I think he just reflashed the software...
KingoRoot, KingRoot and all search for exploits. Hence they aren't safe. Magisk and SuperSU are much much safer.
You still need help?
Reply if you need help.