Internal storage problem. - Honor 5X Questions & Answers

Hi all,
I updated my honor 5x today to 6.0.1 through official OTA (KIW-L24). My phone is in factory condition (not rooting or boot loader unlock). For some reason, it shows that I have only 2 GB internal storage and it was supposed to be 16 GB (it showed 16GB before update as well). The "About Phone" screen shows 16 GB internal memory but the "Memory and Storage" screen shows only 2 GB and I cannot save anything to internal storage anymore. I have attached a screenshot of this.
Any ideas on how to fix this?
TIA.

Same problem
I had the exact same problem. I fixed it by clearing the cache and wiping the phone multiple times in the bootloader. (I think that is what it is called) Needless to say, I was not happy when this happened. The update not only reset my phone it also truncated the space to 2 gigabytes. I tried to download the image and apply from the sdcard but nothing would see it. And of course, I had no where near enough space on the internal drive even after removing all apps.

rheverson2 said:
I had the exact same problem. I fixed it by clearing the cache and wiping the phone multiple times in the bootloader. (I think that is what it is called) Needless to say, I was not happy when this happened. The update not only reset my phone it also truncated the space to 2 gigabytes. I tried to download the image and apply from the sdcard but nothing would see it. And of course, I had no where near enough space on the internal drive even after removing all apps.
Click to expand...
Click to collapse
Thanks! I was able to resolve this by doing what you suggested!

sagarc88 said:
Thanks! I was able to resolve this by doing what you suggested!
Click to expand...
Click to collapse
Can you please tell what commands did you use?

sahlshd said:
Can you please tell what commands did you use?
Click to expand...
Click to collapse
What issue you are having??

rheverson2 said:
I had the exact same problem. I fixed it by clearing the cache and wiping the phone multiple times in the bootloader. (I think that is what it is called) Needless to say, I was not happy when this happened. The update not only reset my phone it also truncated the space to 2 gigabytes. I tried to download the image and apply from the sdcard but nothing would see it. And of course, I had no where near enough space on the internal drive even after removing all apps.
Click to expand...
Click to collapse
He cleared cache and wiped the phone in the bootloader
How can I do that?

sahlshd said:
He cleared cache and wiped the phone in the bootloader
How can I do that?
Click to expand...
Click to collapse
He doesn't clear cache and wipe through bootloader...he must have been wiped it and cleared cache in recovery

hassanjavaid8181 said:
He doesn't clear cache and wipe through bootloader...he must have been wiped it and cleared cache in recovery
Click to expand...
Click to collapse
Oh that is much easier
Thanks anyway

sahlshd said:
Oh that is much easier
Thanks anyway
Click to expand...
Click to collapse
Yeah:laugh:
Good luck..

Related

[Q] Data can't be deleted, Vibrant have restore point?

I got a Vibrant as a gift from my relative (he recently bought a Tab), and i can't erase the data (gallery, his gmail account).
I have done everything that i know, from factory reset to wipe data from recovery mode. Well, i even downgrade the firmware to the stock UVJFD, but no matter how hard i try, everytime i restart the phone, the data will always restored. the applications i installed are also gone it's like the phone create some restore point that resets whenever it gets rebooted.
I'm not living in US, so i guess i can't get support from T-mobile
please help.. and excuse me for my bad english ^^
settings>sd & phone storage>unmount phone storage>format will erase everything
if you want to format the microsd..its there too, but you will lose Avatar if you do..
jmcghee1973 said:
settings>sd & phone storage>unmount phone storage>format will erase everything
if you want to format the microsd..its there too, but you will lose Avatar if you do..
Click to expand...
Click to collapse
i't didn't work the pictures and gmail account is still there
there are 2 storages there ..one says sd card and the other says phone storage ...you unmounted the one under phone storage and hit format??? because there should be like 3 folders left after that..
i unmounted and formatted both the phone and sdcard storage.. to no effect.. flashing new firmware didn't help either..
hmmm.. yep.. beyond me then .. works for me every time so you might need someone with a little more knowledge.
getting hopeless
Did you try the data factory reset from privacy settings?
Sent from my SGH-T959 using XDA App
shovelhead83 said:
Did you try the data factory reset from privacy settings?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
already
Setting>Accounts and sync - if there are any of your relatives accounts under there, click on it then click remove account.
already... but to no effect..
fckndrmr said:
already... but to no effect..
Click to expand...
Click to collapse
All you have left then is to root and install a custom rom. That will fix the issue for sure or odin back to stock.
Dialing *2767*3855# will do a hard reset. That may help.
Sent from my SGH-T959 using XDA App
Monk4Life said:
All you have left then is to root and install a custom rom. That will fix the issue for sure or odin back to stock.
Click to expand...
Click to collapse
The problem is right there, I even could not do "re-install package" in the recovery mode because all data I kept in the internal sdcard will always be vanished if I reboot the phone,, I tried to mount the internal sdcard in the PC, then format the drive. It can be formatted, but after I rebooted the phone all the previous data come back. That's the problem
fckndrmr said:
The problem is right there, I even could not do "re-install package" in the recovery mode because all data I kept in the internal sdcard will always be vanished if I reboot the phone,, I tried to mount the internal sdcard in the PC, then format the drive. It can be formatted, but after I rebooted the phone all the previous data come back. That's the problem
Click to expand...
Click to collapse
Sounds like you need to get cwm recovery on there and format sdcards internal and external then reflash with Odin just to be safe
Sent from my SGH-T959 using xda app-developers app

[Q] Clockwork Recovery only see's my internal storage.

For some reason unknown to me, CWM only see's my internal storage. Also, when I try to Wipe Dalvik Cache, it gives an error:
E: unknown volume for path [/sd-ext].
I am wondering if maybe this is maybe causing some sort of issue even though I wipe everything three times...
Yarbo said:
For some reason unknown to me, CWM only see's my internal storage. Also, when I try to Wipe Dalvik Cache, it gives an error:
E: unknown volume for path [/sd-ext].
I am wondering if maybe this is maybe causing some sort of issue even though I wipe everything three times...
Click to expand...
Click to collapse
ive had this same "issue" with it only seeing internal storage not sure what caused this all of a sudden, if anyone can clarify it would be much appreciated from the both of us.
Projectdwnshft said:
ive had this same "issue" with it only seeing internal storage not sure what caused this all of a sudden, if anyone can clarify it would be much appreciated from the both of us.
Click to expand...
Click to collapse
I am starting to think this causes some serious issues with roms that I install - cause I am betting that it is not properly wiping the internal storage....
Yarbo said:
I am starting to think this causes some serious issues with roms that I install - cause I am betting that it is not properly wiping the internal storage....
Click to expand...
Click to collapse
I wouldn't sweat it. I've had this issue as long as I can remember flashing on my note (a whole two months) and it hasn't caused any issues that I've noticed. If it's a good release, mine works the same as everyone's. Same with a buggy release, same bugs as everyone else. The sd-ext issue when formatting dalvik cache hasn't caused any (extra) bugs for me.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
I would use TWRP instead of CWM.
Did you try to fix permissions though in CWM?
I did try to fix permissions, and it said it succeeded, but still hasn't resolved the problem.
I'm not sure if it's an issue per se, based on one of the above posters. But it is annoying none-the-less, so if someone knows a way to fix this I'd be much obliged.
Also, what is TWRP?
Yarbo said:
I did try to fix permissions, and it said it succeeded, but still hasn't resolved the problem.
I'm not sure if it's an issue per se, based on one of the above posters. But it is annoying none-the-less, so if someone knows a way to fix this I'd be much obliged.
Also, what is TWRP?
Click to expand...
Click to collapse
The best way I can think of twrp is its cwm except for a lot more functionality with a more friendly user interface. You can flash it via goo manager app in play store which will overwrite your cwm as your active recovery.
As far as the card is concerned, I would start by...
Backing up w/e before starting
Plug into PC via in phone or memory card reader. All that is important is that your PC can see it.
Use the windows built in diskpart utility to clean it partition it and format it.
Let me know if you need the diskpart syntax, its from command line.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
lmike6453 said:
The best way I can think of twrp is its cwm except for a lot more functionality with a more friendly user interface. You can flash it via goo manager app in play store which will overwrite your cwm as your active recovery.
As far as the card is concerned, I would start by...
Backing up w/e before starting
Plug into PC via in phone or memory card reader. All that is important is that your PC can see it.
Use the windows built in diskpart utility to clean it partition it and format it.
Let me know if you need the diskpart syntax, its from command line.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
I can't just select the internal storage from Windows explorer, right click on it and select "Format"?
Yarbo said:
I can't just select the internal storage from Windows explorer, right click on it and select "Format"?
Click to expand...
Click to collapse
You can try, that might do the trick but if not try diskpart.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
lmike6453 said:
You can try, that might do the trick but if not try diskpart.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
I assume that doing this will leave CWM so that I can re-install CM10?
Is CWM stored on some other storage then internal storage? Some other memory chip or something?
I'm having this issue with CWM too, it's kind of driving me nuts cause it used to see both cards just fine before, and I don't like filling up my internal card with all my roms & radios. I'm kind of scared to use TWRP again though after what happened with my GSII. In short- I have reason to believe TWRP bricked my phone. I had just gotten my Note & was getting my GSII ready to sell(clearing data, formatting storage, etc). I booted into TWRP(which I'd been using for months, so it wasn't user error) & did a factory reset there too just to be safe. It seemed to work fine & gave me the "rebooting" message, and then.... nothing. Black screen. No boot, no recovery, no download mode, no signs of life whatsoever. I had to send it to Samsung to be fixed.
Now, it could have just been coincidental timing, but I'm now understandably hesitant to use TWRP again. Has this happened to anyone else? Sorry to hijack the thread.
In CWM, have you guys tried to mount sd card.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
There's an issue with the External SD listing coming up under the root emmc folder, rather than under Internal. Have y'all checked there for your External SD? This applies to CWM and TWRP.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
I was about to post this issue, and I'm glad you beat me to it.
Was getting ready to Nandroid and flash a new ROM, but now got a new issue to deal with.
There's an issue with the External SD listing coming up under the root emmc folder, rather than under Internal. Have y'all checked there for your External SD? This applies to CWM and TWRP.
Click to expand...
Click to collapse
Nope, it comes up under "Internal".

[Q] low space???

every time i reboot my device i get low space but i am checking i have alot of it? why?
omarelabassi said:
every time i reboot my device i get low space but i am checking i have alot of it? why?
Click to expand...
Click to collapse
What is the exact warning you get? Even though the internal memory is 10.x GB, the memory allotted for apps is only 2 GB by default. May be that memory is almost full. Try uninstalling some applications.
thats what i get and it just appear when i restart my device
svemprala said:
What is the exact warning you get? Even though the internal memory is 10.x GB, the memory allotted for apps is only 2 GB by default. May be that memory is almost full. Try uninstalling some applications.
Click to expand...
Click to collapse
Low storage space
There is not enough storage space available to complete this action. Please clear some space and try again.
P.S: there is no action i do it just appear. thx man
omarelabassi said:
Low storage space
There is not enough storage space available to complete this action. Please clear some space and try again.
P.S: there is no action i do it just appear. thx man
Click to expand...
Click to collapse
Wipe cache & dalvik + fix permissions.
thx man
dedebekri said:
Wipe cache & dalvik + fix permissions.
Click to expand...
Click to collapse
i did but it didn't work but i notice when i reboot my device, it chech the sd for error then this note appear so i formate it and yea it work. thx for the help man

Device tells me I don't have enough storage to install new apps.

Hey guys,
so the S2 of a friend of mine has an issue where it tells you that you don't have enough space to install new apps. The Phone is running CM10.2 Stable and I already tried a factory reset. The thing is that she has almost 10GBs free in the internal storage and about 1GB on her (2GB)SD-Card, in the settings under "storage" it says that both were full, even though they clearly have enough free space.
Can you tell me how I can resolve this issue?
Thanks for your time and help in advance.
HeavyHDx said:
Hey guys,
so the S2 of a friend of mine has an issue where it tells you that you don't have enough space to install new apps. The Phone is running CM10.2 Stable and I already tried a factory reset. The thing is that she has almost 10GBs free in the internal storage and about 1GB on her (2GB)SD-Card, in the settings under "storage" it says that both were full, even though they clearly have enough free space.
Can you tell me how I can resolve this issue?
Thanks for your time and help in advance.
Click to expand...
Click to collapse
There is also an internal storage for apps, it's normally 2GB (the first one in settings - storage). Have you tried moving apps to the sdcard?
Reformating the storages? (backup!)
Or use a PIT file to increase the 2GB internal storage for apps.
Okay I didn't see that, apparently there really are 2 partitions labled "internal storage" the one has 12GB and the other one 2GB as you said, App2SD can only move some Apps, but somehow there's something taking up over 1GB of Storage that isn't labled anywhere, what could that be?
Try clearing your logs to free up space
Sent from my GT-I9100 using Tapatalk
HeavyHDx said:
Okay I didn't see that, apparently there really are 2 partitions labled "internal storage" the one has 12GB and the other one 2GB as you said, App2SD can only move some Apps, but somehow there's something taking up over 1GB of Storage that isn't labled anywhere, what could that be?
Click to expand...
Click to collapse
1GB of the 2GB internal storage?
Make a screenshot of your storagespace and post it here.
Here's the screenshot:
It's showing that only about 420MB are used, that means that about 1.4GB are not showing up there and they are used by something else
HeavyHDx said:
Here's the screenshot:
It's showing that only about 420MB are used, that means that about 1.4GB are not showing up there and they are used by something else
Click to expand...
Click to collapse
Strange.
/data is the location. Look in /data/log maybe that's full with logs or something.
Nope, nothing. I tried an app that deletes thumbnails, cache, temporary files and stuff but that just freed a couple of megabytes :/ What else could it be?
HeavyHDx said:
Nope, nothing. I tried an app that deletes thumbnails, cache, temporary files and stuff but that just freed a couple of megabytes :/ What else could it be?
Click to expand...
Click to collapse
Did your friend experienced this problem after he/she flashed this rom or recently flashed cm 10.2?
If so, did your friend got through all the necessary steps?
Sent from my GT-I9100 using Tapatalk
I flashed it for her, I installed the latest CWM, I wiped /data and /cache and the dalvik cache and then I flashed the latest CM10.2 and gapps at the time. I did that because it was showing this error previously but reflashing CM didn't fix it and that's why I ask here.
HeavyHDx said:
I flashed it for her, I installed the latest CWM, I wiped /data and /cache and the dalvik cache and then I flashed the latest CM10.2 and gapps at the time. I did that because it was showing this error previously but reflashing CM didn't fix it and that's why I ask here.
Click to expand...
Click to collapse
Try these steps, backup because everything will be lost.
Wipe data/factory reset
Wipe Cache
Wipe Dalvik Cache
Format /system
Format /data
Flash rom
Flash gapps
Sent from my GT-I9100 using Tapatalk
I tried that today but it's still showing me the error.
Could I somehow repartition everything so that I merge the 2GB and the 12GB-Partition? And if so, how do I do it?
HeavyHDx said:
I tried that today but it's still showing me the error.
Could I somehow repartition everything so that I merge the 2GB and the 12GB-Partition? And if so, how do I do it?
Click to expand...
Click to collapse
Here you go
Go here:
http://androidforums.com/showthread.php?t=694382
Sent from my neken N6 using Tapatalk
Okay I finally found the issue, /data/logs was just full, I deleted the folder and now she has 1.7GB free space, I don't understand why all these logs were there..
HeavyHDx said:
Okay I finally found the issue, /data/logs was just full, I deleted the folder and now she has 1.7GB free space, I don't understand why all these logs were there..
Click to expand...
Click to collapse
You said there where no logs. Anyway good to have it solved. Please add [SOLVED] to the thread title.
Sent from my GT-I9100 using Tapatalk
Sometimes logs are good but the space if you forgot to turn the log command off is just a pain in the ass. I had once a 6gb log file
Verstuurd vanaf mijn GT-I9100 met Tapatalk
I've had issues with this in the past.
One solution that works: if you have 'lucky patcher' installed, open it, (you'll see a pop-up detailing a cache or something clean), now close the app.
All should be good now.
2nd solution, use 'SD Maid', loads of options and works for me.
Good luck.
---
smash'n
SGS2 GT-I9100
U must not been mentioning/suggesting cracked app.
Sent from my GT-I9100 using Tapatalk 2
corruptionfreeindia said:
U must not been mentioning/suggesting cracked app.
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
One would never suggest using cracked apps, though I merely offer a helpful option if one has done.
---
smash'n
SGS2 GT-I9100

32Gb storage now 16gb?

Like title says.
After flashing Xpower 5, I realised my internal storage is now only 16gb.
It was working fine, but went to try that kryptonian Rom, failed to I restored back to Xpower.
But apparently, not my internal storage is missing 16gb.
nzzane said:
Like title says.
After flashing Xpower 5, I realised my internal storage is now only 16gb.
It was working fine, but went to try that kryptonian Rom, failed to I restored back to Xpower.
But apparently, not my internal storage is missing 16gb.
Click to expand...
Click to collapse
Check from here.
http://forum.xda-developers.com/showpost.php?p=69424379&postcount=844
mele80 said:
Check from here.
http://forum.xda-developers.com/showpost.php?p=69424379&postcount=844
Click to expand...
Click to collapse
Saved my life, thanks!
I had this issue, but fixed it with a clean install. Now, a week or two later it's back. Any ideas on how to permanently fix this?
Procrustinator said:
I had this issue, but fixed it with a clean install. Now, a week or two later it's back. Any ideas on how to permanently fix this?
Click to expand...
Click to collapse
Using TWRP to resize the /system partition seemed to fix mine, maybe try that?
nzzane said:
Using TWRP to resize the /system partition seemed to fix mine, maybe try that?
Click to expand...
Click to collapse
This time, I actually got by with just doing a restart. Thanks for the suggestion, though. I might have to use it in the future.

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