https://community.zteusa.com/community/blogging/blog/2016/08/10/did-somebody-say-bootloader
From Petershih:
We have heard you loud and clear. Throughout the last two months on Z-Community you have voiced the desire for an unlocked bootloader for the Axon 7, and today we are making this a reality.
In fact, an unlocked bootloader was something that has been in discussion internally at ZTE for quite awhile. But upon hearing more and more discussions on Z-Community about this topic, your mod team performed the necessary due diligence to present our case with internal stakeholders. After thoughtful debates and discussions, we are truly delighted to share the exciting news that fellow mobile developers have been waiting for: the U.S. versions of the Axon Pro and the Axon 7 will have their bootloader unlocked upon request here on Z-Community!
There are two important things to note: This procedure is reserved for those with a high level of technical expertise and have had experience flashing custom ROMs. Furthermore, unlocking the bootloader will void the device warranty that comes free with each Axon purchase.
To help streamline requests, we have created Developers Lounge sub-spaces within the Axon [Series] Forum. This is the exclusive space for mobile developers to request unlocking and share tips and tricks. Just to reiterate, unlocking the bootloader will void your device warranty.
To wrap up, we want to reinforce our mission behind Z-Community - share in each other’s passion for mobile and shape the roadmap for future products. While we may not comment on each request, suggestion or recommendation, we indeed listen to what our consumers want and make decisions based on that when possible. Lastly, if you’re a mobile developer and excited about this latest announcement, we want to hear from you in the comments section below - in other words, make some NOISE!
https://community.zteusa.com/community/forums/axon/developers-lounge-axon-7
AXON 7/Pro Bootloader Unlock Request
All fields are required. Please allow up to 72 business hours (Monday-Friday) in most instances. Longer wait times while uncommon, may occur without notice.
Once verified, a follow up email will provide instructions on unlocking the bootloader.
Terms and Conditions:
CAUTION!
This is a highly technical procedure and we strongly suggest that you do not unlock the bootloader unless you have a high level of mobile development experience and you understand the risks involved. Before you proceed, please note that unlocking the bootloader of any ZTE device will VOID ITS WARRANTY effective immediately. Please DO NOT attempt to unlock the bootloader unless you are confident that you fully understand the risks involved which may include physically damaging the device, rendering it inoperable, altering its behavior, or otherwise creating undesirable results. If you decide to move forward with unlocking the bootloader and click the Next button below, you do so with the understanding of its consequences, including the IMMEDIATE VOIDING of your device WARRANTY.
* Required
First and Last Name *
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Your answer
Email Address Used To Register For Z-Community *
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Your answer
Z-Community Username *
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Your answer
IMEI (Please Double Check) *
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Your answer
Axon Device You Wish To Unlock *
-Choose-
Do you agree to the terms and conditions above? *
-Yes
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NEXT
They require you to fill out the above form. So they def know your warranty is void.
Good news! Voiding warranty over a bootloader unlock does not make sense.
Great news ! Some points to clear out but overall happy to see things moving.
Loss of warranty is pretty standard, only a few company allow the bootloader to be unlocked while keeping the warranty (OP and Oppo, i don't know of any other).
US market only at the moment. Not to happy about that as i live in Europe, if nothing is made, it will kill the european market for ZTE. I personally will keep my preorder up but if there isn't any news about the european version, i certainly will not keep the device at the end of the month of free return...
Still overall a good news, to rejoice about !
djona12 said:
Great news ! Some points to clear out but overall happy to see things moving.
Loss of warranty is pretty standard, only a few company allow the bootloader to be unlocked while keeping the warranty (OP and Oppo, i don't know of any other).
US market only at the moment. Not to happy about that as i live in Europe, if nothing is made, it will kill the european market for ZTE. I personally will keep my preorder up but if there isn't any news about the european version, i certainly will not keep the device at the end of the month of free return...
Still overall a good news, to rejoice about !
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Oneplus, oppo, i think huawei, google nexus, htc all allow BL unlock without voiding warranty. And many brands say they void the warranty but as long as you return it to stock prior to sending it in your usually okay unless its samsung. the way zte is doing it is its void as soon as you ask to do it which isnt really right if theres a hardware defect not due to unlocking like say your charging port dying.
I won't copy my entire response to Peter's blog post over here, but I'll copy this:
I can honestly say this negatively impacts the chances that I'll keep the phone past the 30 days B&H will give me to return it. I will wait for an XDA dev to work their magic and possibly provide TWRP and root without a BL unlock (as in the case of the Intel-based ASUS Zenfone 2), but I'm not holding my breath.
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This is a half-ass solution. Voided warranties from bootloader unlocks are incredibly 2010. There's no reason why, if Google, OnePlus, HTC, Motorola, and Huawei all offer bootloader unlocks without voiding warranties, that ZTE can't. We still need to complain. It's a great start, but this isn't enough.
Berzerker7 said:
This is a half-ass solution. It's a great start, but this isn't enough.
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Exactly!
WHERE IS OUR FREE PONY???
I am still thinking of canceling pre order. I feel like voiding the warranty is little demanding and could limit it's adoption in developer community. Honestly without strong XDA developer support I'll go to a op3, n6 or HTC. I want custom ROMs (sultan being my favorite). I want xposed and freedom of choice for the hardware. This is step in right direction but it still concerns me that it's a half hearted gesture.
ZTE could really use this as a opportunity to burst into the market much like OPO by embracing developers openly. It definitely has helped OPO.
Nameless One said:
Exactly!
WHERE IS OUR FREE PONY???
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This is like getting a free pony, but them taking away the stable you originally bought for it, so it's just going to die.
rczrider said:
I won't copy my entire response to Peter's blog post over here, but I'll copy this:
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edit
Berzerker7 said:
This is like getting a free pony, but them taking away the stable you originally bought for it, so it's just going to die.
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Not to mention you have to ask for permission to use said pony via ZTE USA forum. Not sure how thatll work. I think want to keep a database of those who have roots there phones as you have fill out a form with name, IMEI and such. Seems excessive.
aknotts415 said:
Sup RCZrider its starkiller base from zte :highfive:
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Haha. I like it when folks use the same handle on multiple forums. Makes it easier to keep up
Unlocking the bootloader versus taking a risk on their lack of quality control.... I guess that is all I need to say, I won't be purchasing an Axon 7!
Well I have the Axon 7 and I think it is a great phone has very good specs. and I haven't had any problems with it which I guess I have to consider myself lucky based on others having issues. But I have requested the bootloader unlock because I like to use custom roms on my phones. I am also concerned about the warranty being voided if you unlock the bootloader since there could be hardware issues occur having nothing to do with unlocking the bootloader. Which I expressed this on ZTEUSA forum hopefully they will change this to cover hardware issues, and if you read the comments from others there they also agree with what I have said so lets hope ZTE does to.
Problem solved!
This is great news. I was really torn between the OP3 and Axon 7. Now it's no contest. The next time I'm in the market for a phone, I'll see if ZTE's changed their policy. The hardware is still compelling.
Hola
A follow up question to those in the know, is it at all possible to get root on a official unlocked bootloader request, and then be able to somehow replicate the root process on locked devices? The idea or hope is that with an unlocked bootloader, there are some methods that our super devs can invoke to get root on even locked phones.
While I honestly knew that ZTE would provide unlocking bootloader (due to very vocal XDA / geeky folks) I also saw the voiding of the warranty part... it's only logical for a mid-sized OEM to take the sort of easy way out. ZTE is not developer friendly (from recent history).
While I may be ok with stock MiFlavor UI, root is more important for me as it can for the most part allow me to customize the areas that I want. Plus you'll never get very stable and fully functional AOSP based ROMs without full sources from the OEM... the audio, fingerprint, camera sub-systems are very likely closed sourced.
So, you have a broken speaker or bad battery by any chance, you are SOL'ed if you unlocked.... No thanks!
Wizpop said:
Not to mention you have to ask for permission to use said pony via ZTE USA forum. Not sure how thatll work. I think want to keep a database of those who have roots there phones as you have fill out a form with name, IMEI and such. Seems excessive.
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I'll wait for someone to post their unlocking tools on the forums so I can unlock my phone without ZTE knowing.
devsk said:
So, you have a broken speaker or bad battery by any chance, you are SOL'ed if you unlocked.... No thanks!
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Pretty much. And while there isn't really that much evidence to suggest the Axon 7 is plagued with manufacturing defects, there are enough issues reported on the ZTE forum that I wouldn't want to risk unlocking the bootloader within the return period (although I ordered from B&H and I doubt they would notice or care if it was unlocked).
My gray is still on preorder, scheduled to ship next Monday or Tuesday (for delivery on the 17th, I believe). I'll give it the full 30 days - so middle of September - for an enterprising dev to discover a way to flash recovery and gain root without unlocking the bootloader. If they can't, and even if there's nothing wrong with the phone itself (except the unimpressive camera), back to B&H it goes. I'm not especially impressed by the OP3, but the 2016 Nexus devices should be available for preorder in late September and shipping in October, so I may go that route as long as Google doesn't do something stupid with their pricing. And if not the Marlin, then the Zenfone 3 Deluxe bears some consideration if it's not stupidly priced.
Sorry, ZTE, you had your chance and blew it. I really wanted you to succeed, too
WTH you get a bootloader unlock like you wanted but now you're pissed on the voided warranty!?!?!
Its called protection form the morons that bork their phones out of the gate which happens on a regular basis. WHY SHOULD THEY PAY FOR SOME ONES STUPIDITY?
I also like how the people that root think they are special snow flakes and will make or break a company if their demands aren't met. This community ( custom users) is only a small part of the total number of devices sold and is only a blip on the financial map of a company...LOL
Related
Yeah, I'm not entering my name anywhere. Thanks anyway, HTC. Besides, AlphaRev and Unrevoked already did your job for you.
Since our last update, many of you have asked how the bootloader unlocking process will actually work, and in particular why HTC's most recently released devices still have a locked bootloader. Rest assured we're making progress toward our goal to roll out the first software updates in August to support unlocking for the global HTC Sensation, followed soon by the HTC Sensation 4G on T-Mobile and the HTC EVO 3D on Sprint. Because unlocking the bootloader provides extensive control over the device and modifications may cause operation, security and experience issues, new devices will continue to ship locked but will support user-initiated unlocking using a new Web-based tool.
So how will this work? The Web tool, which will launch this month, requires that you register an account with a valid e-mail address and accept legal disclaimers that unlocking may void all or parts of your warranty. Then plug in your phone to a computer with the Android SDK loaded to retrieve a device identifier token, which you can then enter into the Web tool to receive a unique unlock key via e-mail. Finally, apply the key to your device and unlocking will be initiated on your phone.
We're excited to bring bootloader unlocking to developers and enthusiasts, and we feel this new Web tool will meet your needs and continue to provide customers with the best experience. Thanks to the community for supporting these efforts!
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https://www.facebook.com/note.php?saved&¬e_id=10150305151453084&id=101063233083
I figured they would want a way to know exactly which phones were unlocked. i'll stick with alpha revs method.
From my mikmikoptimized shooter!
blackroseMD1 said:
Yeah, I'm not entering my name anywhere. Thanks anyway, HTC. Besides, AlphaRev and Unrevoked already did your job for you.
https://www.facebook.com/note.php?saved&¬e_id=10150305151453084&id=101063233083
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wow. some actual clarity on what they plan to do.
nice to see an update !
but for the evo3d is a bit late
Lmao,actually according to their explanation,their method sounds just like AlpharevX.It would be hilarious if alpharevX sold their method to HTC.
That blows. They couldn't just ship the damn thing unlocked.
Sent from my PG86100 using Tapatalk
ktulu909 said:
Lmao,actually according to their explanation,their method sounds just like AlpharevX.It would be hilarious if alpharevX sold their method to HTC.
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Well, if he did I hope he didn't sell them the serial numbers of the ones already unlocked jk
I guess it all makes sense (har har).
If it makes the carriers happy, who cares if this is how they do it? I'm sure whenever they release a bootloader unlocker someone on XDA will take it and make it so you can do it without the email/key. We're gonna come out ahead either way.
Well i guess now they will know when we unlock our bootloader and warranty I don't care since I don't use the warranty anyways
If you don't have an Evo3d well you don't have an Evo3d
I'd be curious to know from Google, Sprint and Samsung how many problems they have from the NexusS4G being very easily unlockable...I doubt it's very many...and HTC should suck on that.
I don't know if that's as much of a fair comparison - with the Nexus being near stock I wouldn't expect them to be flashed/bricked nearly as much as with the Evo4G.
The OG Evo gained so much from flashing - features, kernels, whole new versions of sense. And it had so many updates over the life of the phone, making for different rooting methods and having people flash their phones many many times, making it one of if not the most developed phone we have seen.
I'm quite certain the brick count on those were some of the highest anyone's ever seen as well. That's after all the returns from dead pixels, bad charging ports, and what have you. You can understand a carrier/manufacturer's wishing to prevent all that.
By the same token, it feels like HTC benefits greatly from the development community, perhaps using a lot of what they see here in their own updates (maybe even waiting for people to fix their bugs). They definitely see value in unlocking phones, which I guess we should be happy about.
As long as HTC keeps their unlocked policy I will remain a loyal customer.
nhutpham said:
I don't know if that's as much of a fair comparison - with the Nexus being near stock I wouldn't expect them to be flashed/bricked nearly as much as with the Evo4G.
The OG Evo gained so much from flashing - features, kernels, whole new versions of sense. And it had so many updates over the life of the phone, making for different rooting methods and having people flash their phones many many times, making it one of if not the most developed phone we have seen.
I'm quite certain the brick count on those were some of the highest anyone's ever seen as well. That's after all the returns from dead pixels, bad charging ports, and what have you. You can understand a carrier/manufacturer's wishing to prevent all that.
By the same token, it feels like HTC benefits greatly from the development community, perhaps using a lot of what they see here in their own updates (maybe even waiting for people to fix their bugs). They definitely see value in unlocking phones, which I guess we should be happy about.
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Were there that many bricked E4G's? I don't recall hearing about that many of them in my tenure on the forum...admittedly I barely spent any time in General that year as Development was bustling from before day 1.
...but, per capita I doubt the brick-count was that far off the average for any other popular phone worth rooting. God knows I did horrible things to mine and never even had to fix it via adb/fastboot.... it was a very popular phone even among the average joe.
I know that HTC benefits greatly from the dev community. Where do you think they got the FPS-unlock from? Among other things. That's how open source works and is designed to work. That's also why myself and others were so shocked with the whole 'locking' fiasco.
...now, aside from our own speculation about how high the brick rate may or may not have been why not speculate about something more productive: How LOW the brick rate could be if they utilized eMMC's secure-write technology to make a 'mega-recovery' partition that would be locked and even WE wouldn't want to unlock it....that could be used in a worst case scenario to fully restore a phone to stock...to enable the unlocking that WE want and reduce the (understandable) liability of allowing full control that they want. We get unlock, they get insulation from liability of allowing such a feature (that most people STILL wouldn't know about or care about)....why don't they do that? eMMC makes that trivial to implement (as we found out the hard way)...neglecting the fact that they could have utilized any number of simpler technologies to accomplish the same thing even before eMMC...why not?
That's a topic for further speculation (get your tinfoil hats ready), but, why don't they do that? Play both sides of the field. No voided warranties, no brick returns, no pissed off modders....win win win, right? The carrier doesn't want that? Cool, let us know, we'll flock to the carrier that allows it...something tells me Sprint would be that underdog...
ktulu909 said:
Lmao,actually according to their explanation,their method sounds just like AlpharevX.It would be hilarious if alpharevX sold their method to HTC.
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Not at all like what AlphaRevX did. The only reason they had the serial number check was because it was in Beta so they could shut down their serial generator and stop people using their unlock if they found a problem with it.
This HTC method makes sense, and I think it's fair. Their tool only needs to hook up to your phone to get the device identifier token, the unlock actually happens on the phone itself. This way HTC gets a list of unlocked phones so when people go for support you can't lie to them that your phone was unlocked, but people can have day one unlocks on any phone from HTC going forward.
So now HTC wants to know who exactly is unlocking there phones??
Nice try you sneaky basterds
What's wrong with them knowing if you're unlocked? They have to do that... Otherwise insurance companies would get upset. This is legit and it if people screw their phones up due to user error while unlocked then they shouldn't be able to file a claim.
This also let's them see just how many people want to be unlocked so they don't try and take it away from us again
Sent from my PG86100 using XDA Premium App
Rippley05 said:
What's wrong with them knowing if you're unlocked? They have to do that... Otherwise insurance companies would get upset. This is legit and it if people screw their phones up due to user error while unlocked then they shouldn't be able to file a claim.
This also let's them see just how many people want to be unlocked so they don't try and take it away from us again
Sent from my PG86100 using XDA Premium App
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yeah....I dunno. They could (relatively) easily make the phones nearly brick-proof (see my above post) yet they do not. Why? I'm almost irritated by all of the altruistic sentiment for 'doing the right thing'....not because of the altruism, I actually find that refreshing and endearing. It's more because they could take steps to nearly eliminate the potential for bricking (and in doing so insulate the insurance company from liability...making that a moot point), but that people are defending a position that needn't exist.
nhutpham said:
i guess it all makes sense (har har).
If it makes the carriers happy, who cares if this is how they do it? I'm sure whenever they release a bootloader unlocker someone on xda will take it and make it so you can do it without the email/key. We're gonna come out ahead either way.
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+1000000000
Haha, sounds exactly how alpharev did it...hmm, maybe they tore it out of alpharevs hands, i dont know, sounds fishy.
daneurysm said:
yeah....I dunno. They could (relatively) easily make the phones nearly brick-proof (see my above post) yet they do not. Why? I'm almost irritated by all of the altruistic sentiment for 'doing the right thing'....not because of the altruism, I actually find that refreshing and endearing. It's more because they could take steps to nearly eliminate the potential for bricking (and in doing so insulate the insurance company from liability...making that a moot point), but that people are defending a position that needn't exist.
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You don't know why they're doing it. Maybe they wanna track the people that abuse the crap out of wireless tether... Maybe it's for other reasons. Who cares, they are unlocking it for us and that's all that matters. I have nothing to hide when I root so I care less. If you're upset about it then there are other options.
People are getting exactly what they wanted and they still find a reason to cry... Get over it already
Sent from my PG86100 using XDA Premium App
Need to take my Atrix in for warranty purpose. A few methods have been discussed and I'm looking for the safest means possible. Any opinion's on this? I leaning towards the SBF method using Moto's stock 2.3.4 via RSD Lite.
Sounds like having your cake and eating it too.. You seen all the warnings saying your void if you unlock right? Here is another thread about "relocking" (hiding "unlocked" is not relocking btw, relocking is impossible.) also there are many threads on this topic, feel free to search.
WiredPirate said:
Sounds like having your cake and eating it too.. You seen all the warnings saying your void if you unlock right? Here is another thread about "relocking" (hiding "unlocked" is not relocking btw, relocking is impossible.) also there are many threads on this topic, feel free to search.
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Dude why do you have to be such a DB all the time, i'v looked around these posts for about 30 min and i have seen you respond with same kind of Jack A remarks everytime. Were here for help not to be ridiculed.
Please don't take this the wrong way but the dev community is actively trying to get all manufacturers to allow for unlocked bootloaders and one of the main things most of us are willing to forfeit is our warranties so when someone decides to voluntarily do something that is known to void the warranty and then try to trick the manufacturer into fixing their phone under said warranty it hurts our argument. We all made the choice when we unlocked our phones so it is only fair that we take responsibility for our decisions.
Hopefully, in the future we can come to an agreement with manufacturers that there is an "opt-in" option for unlocking our phones and as long as we stay within the confines of the agreement then we can still have the option to have the phone serviced for physical defects.
kyleallen5000 said:
Dude why do you have to be such a DB all the time, i'v looked around these posts for about 30 min and i have seen you respond with same kind of Jack A remarks everytime. Were here for help not to be ridiculed.
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live4nyy said:
Please don't take this the wrong way but the dev community is actively trying to get all manufacturers to allow for unlocked bootloaders and one of the main things most of us are willing to forfeit is our warranties so when someone decides to voluntarily do something that is known to void the warranty and then try to trick the manufacturer into fixing their phone under said warranty it hurts our argument. We all made the choice when we unlocked our phones so it is only fair that we take responsibility for our decisions.
Hopefully, in the future we can come to an agreement with manufacturers that there is an "opt-in" option for unlocking our phones and as long as we stay within the confines of the agreement then we can still have the option to have the phone serviced for physical defects.
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I'm going to have to second this. as much as i dislike the "unlocked" at the top of my screen i made this choice. little did i know that it would actually say this when done:-( however rooting, rom, bootloader unlock, other mods done by us, unfortunately void our warranty.
however.... if you wanted a device that you could unlock bootloader or what not. you should have went with an inspire as you can turn s-on after being s-off and flash back to stock firmware. therefore in essence. not be hurting the valiant efforts of our communtiy to get the manufacturers to allow us more exploration.
I do feel your pain, yet like stated in every thread for rooting and romming and bootloader..... YOUR WARRANTY IS NOW VOID!!!
SErooted said:
I'm going to have to second this. as much as i dislike the "unlocked" at the top of my screen i made this choice. little did i know that it would actually say this when done:-( however rooting, rom, bootloader unlock, other mods done by us, unfortunately void our warranty.
however.... if you wanted a device that you could unlock bootloader or what not. you should have went with an inspire as you can turn s-on after being s-off and flash back to stock firmware. therefore in essence. not be hurting the valiant efforts of our communtiy to get the manufacturers to allow us more exploration.
I do feel your pain, yet like stated in every thread for rooting and romming and bootloader..... YOUR WARRANTY IS NOW VOID!!!
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It actual says may void warranty. I think until there is some agreement made, we don't have any rules regarding this. I mean unlocking the bootloader doesn't make some of the defects happen. As an American with consumer rights, I will hold them responsible, but only if not directly from my mingling. Also I have read that moto has fixed phones with unlocked bootloaders.
Sent from my MB860 using xda premium
Sass86 said:
It actual says may void warranty.
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+1
"May" is not synonymous with "will." People continue to misinterpret those terms.
If unlocking the BL absolutely voided your warranty, they would have indicated as such with a term that meant "will."
I stand corrected. The point is valid.... "may" and "will" are different words and meanings.
However most times when the statement made by a corporation that includes "may" or "might" means you are out of luck.
Not to argue, because I do agree with you but in legal terms the word "may" does not mean the same thing as the normal definition.
may v. a choice to act or not, or a promise of a possibility, as distinguished from "shall" which makes it imperative. 2) in statutes, and sometimes in contracts, the word "may" must be read in context to determine if it means an act is optional or mandatory, for it may be an imperative. The same careful analysis must be made of the word "shall." Non-lawyers tend to see the word "may" and think they have a choice or are excused from complying with some statutory provision or regulation.
The underlined part highlights how they would see it as it implies you are making the choice to void your warranty.
Now, this is how I see it because I tend to think most definitions regarding legal terms is in place to protect companies and not consumers so if someone could elaborate and prove me wrong, I invite it with open mind.
magecca said:
+1
"May" is not synonymous with "will." People continue to misinterpret those terms.
If unlocking the BL absolutely voided your warranty, they would have indicated as such with a term that meant "will."
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kyleallen5000 said:
Dude why do you have to be such a DB all the time, i'v looked around these posts for about 30 min and i have seen you respond with same kind of Jack A remarks everytime. Were here for help not to be ridiculed.
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Lol, you read all my other posts about this in the past 30 minute and still dont understand you voided your warrenty DA!? I dont care if you do or dont get service for your voided phone, and Im not gonna argue about the word may. I dont care. What i do care about is checking XDA without seeing the same GD threads over and Fing over again because DAs like you refuse to use the Fing search button. SMC.
lol funny arguments gotta love em. For one hiding the Unlock really doesn't matter considering I have returned one Atrix to where I bought it and they didn't care. Secondly Motorola has the "Choice" to deny you warranty repairs but they MAY accept the warranty repair and third they could always, if the phone was returned, reflash the bootloader to Lock it again. Plan and simple easy answer is it is ultimately up to Motorola if they want to repair it or not once it is unlocked.
I'm not talking about personal experience, it's about assuming responsibility for your actions. My whole point is accountability, there are people all the time trying to take advantage of the system and end up ruining it for everyone else. Society is fostering an entire generation of vain and spoiled derelicts.
You are right though, it could all come down to who you run into while trying to have your phone repaired.
malickie said:
lol funny arguments gotta love em. For one hiding the Unlock really doesn't matter considering I have returned one Atrix to where I bought it and they didn't care. Secondly Motorola has the "Choice" to deny you warranty repairs but they MAY accept the warranty repair and third they could always, if the phone was returned, reflash the bootloader to Lock it again. Plan and simple easy answer is it is ultimately up to Motorola if they want to repair it or not once it is unlocked.
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live4nyy said:
I'm not talking about personal experience, it's about assuming responsibility for your actions. My whole point is accountability, there are people all the time trying to take advantage of the system and end up ruining it for everyone else. Society is fostering an entire generation of vain and spoiled derelicts.
You are right though, it could all come down to who you run into while trying to have your phone repaired.
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True more or less. Society is propagating the problem but it really starts with the way the government is running things as a whole. Not saying it's right but until something changes in society and the government it's just all down hill. Also if you look deeper banks have a Major role as well. Anyway enough on off topic issue's there yea I do believe it is ultimately up to Motorola whether they will repair the device or not. I would assume they would probably deny the repair if it had something to do with the actual Software of the phone considering you messed with it, hardware probably different considering software usually doesn't blow up hardware.
Thread about how to return phone after voiding warranty, contents:
some name calling, discussion about morality, the meaning of the word "may", society, laws, government, companies
to TS,
try 'accidentally' sinking your Atrix in the ocean for a minute, and then claim your warranty?
or try 2 cover it with your thumb while booting?
to others,
help TS, (like me?), don't condemn everything about what he had done in the past.
maybe, he's your friend next door, a helping hand's neighbor?
SErooted said:
however rooting, rom, bootloader unlock, other mods done by us, unfortunately void our warranty.
however.... if you wanted a device that you could unlock bootloader or what not. you should have went with an inspire as you can turn s-on after being s-off and flash back to stock firmware. therefore in essence. not be hurting the valiant efforts of our communtiy to get the manufacturers to allow us more exploration.
I do feel your pain, yet like stated in every thread for rooting and romming and bootloader..... YOUR WARRANTY IS NOW VOID!!!
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Please show me where it states all these things, (rooting, ROMs', bootloader unlock, and 'other' mods), void our warranties.
Also, for the bootloader, as was already stated, it does say MAY void your warranty. The reason it says 'may' is in all probability because if your phone doesn't work/stops working for some reason they legally cannot refuse to warranty it unless they can attribute the problem to the act of unlocking the bootloader. Someone else stated in another thread that it really is not in Motorolas' best interest to start messing with people for unlocking bootloaders when they send in phones for repair. I would tend to agree with this. After reading all the threads I have seen over the last few months, I can't remember reading about anyone who has been declined warranty or been made to pay for repairs because they unlocked their bootloader. To the contrary there are many stories of people getting their phones back fully repaired and still unlocked with no issues.
malickie said:
True more or less. Society is propagating the problem but it really starts with the way the government is running things as a whole. Not saying it's right but until something changes in society and the government it's just all down hill. Also if you look deeper banks have a Major role as well. Anyway enough on off topic issue's there yea I do believe it is ultimately up to Motorola whether they will repair the device or not. I would assume they would probably deny the repair if it had something to do with the actual Software of the phone considering you messed with it, hardware probably different considering software usually doesn't blow up hardware.
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I would love to see an agreement put in place that allows us to have "hardware" still under warranty regardless of "software".
---------- Post added at 06:57 AM ---------- Previous post was at 06:56 AM ----------
palmboy5 said:
Thread about how to return phone after voiding warranty, contents:
some name calling, discussion about morality, the meaning of the word "may", society, laws, government, companies
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You're right, how could we have messed up so bad? We forgot to talk about Lindsay Lohan!
---------- Post added at 07:04 AM ---------- Previous post was at 06:57 AM ----------
baddiejang said:
to TS,
try 'accidentally' sinking your Atrix in the ocean for a minute, and then claim your warranty?
or try 2 cover it with your thumb while booting?
to others,
help TS, (like me?), don't condemn everything about what he had done in the past.
maybe, he's your friend next door, a helping hand's neighbor?
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@WiredPirate has already provided a link but I guess I can be pro-active and actually USE the "search" feature.
http://forum.xda-developers.com/showthread.php?t=1201105
http://forum.xda-developers.com/showthread.php?t=1261413
There are more discussions as well.
---------- Post added at 07:18 AM ---------- Previous post was at 07:04 AM ----------
CaelanT said:
Please show me where it states all these things, (rooting, ROMs', bootloader unlock, and 'other' mods), void our warranties.
Also, for the bootloader, as was already stated, it does say MAY void your warranty. The reason it says 'may' is in all probability because if your phone doesn't work/stops working for some reason they legally cannot refuse to warranty it unless they can attribute the problem to the act of unlocking the bootloader. Someone else stated in another thread that it really is not in Motorolas' best interest to start messing with people for unlocking bootloaders when they send in phones for repair. I would tend to agree with this. After reading all the threads I have seen over the last few months, I can't remember reading about anyone who has been declined warranty or been made to pay for repairs because they unlocked their bootloader. To the contrary there are many stories of people getting their phones back fully repaired and still unlocked with no issues.
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You're right about Motorola should not reject people for warranty repairs, they still have a lot of work to do in rebuilding customer relations and their public image.
I would not care at all about people using their warranties if they just did it but I don't like all the threads discussing how to "dupe" Motorola because they made a conscious decision to unlock their bootloader knowing it "may" void their warranty. And don't get me wrong, I'm not siding with Motorola on the issue, I just believe people should fully understand the implications of their choices and until there is a set agreement on the issue then people should just accept the outcomes.
Also, people should continue to actively pursue getting these policies overturned by companies like Motorola and AT&T. The community has made great strides over the past year and we need to keep pushing.
I really wish people would search instead of crearing another thread on the same thing. People need to be coddled and what better way to start an argument/pity party by starting another thread without using search.
I voided my warranty and your mum.
If you're on Gingerbread, or have atleast updated to it, you can flash the stock gingerbread .sbf and it won't brick your phone. Just don't flash any other kind of .sbf , you can't go back to any other version. When you flash that with RSDlite, it'll take you back to stock and wipe the "unlocked" logo off your screen. It will still BE unlocked, it just won't say it.
CaelanT said:
Please show me where it states all these things, (rooting, ROMs', bootloader unlock, and 'other' mods), void our warranties.
Also, for the bootloader, as was already stated, it does say MAY void your warranty. The reason it says 'may' is in all probability because if your phone doesn't work/stops working for some reason they legally cannot refuse to warranty it unless they can attribute the problem to the act of unlocking the bootloader. Someone else stated in another thread that it really is not in Motorolas' best interest to start messing with people for unlocking bootloaders when they send in phones for repair. I would tend to agree with this. After reading all the threads I have seen over the last few months, I can't remember reading about anyone who has been declined warranty or been made to pay for repairs because they unlocked their bootloader. To the contrary there are many stories of people getting their phones back fully repaired and still unlocked with no issues.
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Ok let me rephrase,
I have noticed people in the Atrix community, are not as well versed in being civil with each other, as members in my other device forums are. Point is. everywhere you read, when it comes to rooting, unlocking, there is a "chance" of the statement "may" void warranty. (don't act like you are dislexic or in a special ed class and cant read or never learned how to) Maybe go read again where these statements are at when you read the thread.
Also to install a rom, you need to be rooted, and in some cases like this device, you need to have unlocked bootloader and cwm or a recovery installed to flash the rom to your device.
Which yet again brings up the point you have to go to a forum, locate a thread, read the info, and most of them always say, there is a chance at "may void warranty" and not responsible if you brick your device, kick your cat, crash your car,pull your hair, beat the sh** out of your wife, murder your neighbor, or somehow end up having to dive to the bottom of the ocean to retrieve your dog.
Hi guys,
So with the Bootloader unlock (hopefully) coming right around the corner, I'm curious about the possible controversy behind unlocking the bootloader and trying to sell the Prime used on XDA/eBay/Craigslist.
What are everyone's opinions?
--Would it be wrong to unlock the bootloader(AKA void the warranty) and then try to sell the prime later down the road when something new and better comes out?
--Would you buy a used prime if the previous owner fully disclosed that the bootloader is unlocked and the warranty is voided if the prime still fully functions?
--(Warning: my nooby question)Would it be possible to re-lock the bootloader? (I'm assuming it wouldn't be possible due to not having Asus' actual encryption key, but on the other hand, XDA has some wickedly smart minds)
--Is this even an issue? Am I making this a bigger deal than it really is?
bscotth said:
Hi guys,
So with the Bootloader unlock (hopefully) coming right around the corner, I'm curious about the possible controversy behind unlocking the bootloader and trying to sell the Prime used on XDA/eBay/Craigslist.
What are everyone's opinions?
--Would it be wrong to unlock the bootloader(AKA void the warranty) and then try to sell the prime later down the road when something new and better comes out?
--Would you buy a used prime if the previous owner fully disclosed that the bootloader is unlocked and the warranty is voided if the prime still fully functions?
--(Warning: my nooby question)Would it be possible to re-lock the bootloader? (I'm assuming it wouldn't be possible due to not having Asus' actual encryption key, but on the other hand, XDA has some wickedly smart minds)
--Is this even an issue? Am I making this a bigger deal than it really is?
Click to expand...
Click to collapse
1. Yes and no. Everything about unlocked bootloaders and the ROMs and such that come with them is either open source or someone else's property. Therefore directly profiting from it without permission from owner/changing source code would be illegal. But you wouldn't necessarily as you're just passing the physical tablet along.
2. Yes and no. I personally wouldn't mind as that's just one less thing I'll have to do to be prepared for my levels of customization. At the same time, I wouldn't buy it too close to full price as I'd just get it new and would scrutinize the seller's wording and overall advert very closely. I would not trust you out-right and most likely would still choose the unlocked route just as a safety precaution.
3. I do think it's possible to revert to an unrooted, locked state, but you'll be dependent on a dev here actually putting it together. Unroot is easy, putting back to complete stock with all security on is a bit tougher but doable (I could still have warranty work done to my phone)
4. Again, yes and no. Anyone who generally even knows what unlocking and rooting and ROMs are would most likely enjoy the experience of a new device that they get to do these things to themselves. But some more layman users who wish to have full control but don't know how are even willing to pay others to do this for them.
You'd definitely be able to sell it. Probably more easily locally since you could show off the customizations and pros of custom software vs. that from the manufacturer/carrier.
*EDIT: Also, I don't believe many people are going to be worried about warranty on used devices. That's usually the trade-off: Lower price, but no real support + any past damage that could have been done and gone unreported vs. Higher price, (USUALLY) complimentary service for malfunctions for a limited time, and generally a return policy to a retailer.
bscotth said:
--Would it be wrong to unlock the bootloader(AKA void the warranty) and then try to sell the prime later down the road when something new and better comes out?
Click to expand...
Click to collapse
No, but inform they buyer that the device is unlocked and potentially without warranty.
Would you buy a used prime if the previous owner fully disclosed that the bootloader is unlocked and the warranty is voided if the prime still fully functions?
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Click to collapse
Definitely. I'd prefer if it was unlocked posibbly with some neat, fast ROM installed, one less thing for me to do. I bought my phone rooted and with CM installed.
Also, I'm really excited to see developers jump on this device! What mods are people interested in out there?
mazubo said:
Also, I'm really excited to see developers jump on this device! What mods are people interested in out there?
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Click to collapse
Stuck in legal. Wordlywisewiz posted this yesterday from an Asus engineer...
"The unlock bootloader tool is a pretty broad subject. I believe we still have our legal team working on the terms before release but I am not sure if there will ever be an official release for the tool.
There are a lot of NDAs and legal terms that go along with the tool so our top executive management is discussing the best way to outline the legal terms of voiding warranty upon usage for people who do choose to use it.
In the warranty card that comes with the unit there are specific terms about “Modifying” and “Tampering” that is not covered under warranty conditions. This would also include rooting and unlocking the bootloader."
http://forum.xda-developers.com/showthread.php?t=1503267
mazubo said:
Also, I'm really excited to see developers jump on this device! What mods are people interested in out there?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1503813&highlight=unlock
http://forum.xda-developers.com/showthread.php?t=1503267&highlight=unlock
http://forum.xda-developers.com/showthread.php?t=1503221&highlight=unlock
First three relevant results from searching "unlock" using Search This Forum
Not being a prick, just sayin'
Honor's recent decision to end bootloader unlocks for their phones upset the entire community, us included, and we've been working feverishly to get them to change the decision. That said, it takes time for complaints to climb the ladder of such a big company, and we've had to settle for baby steps. :fingers-crossed:
We asked Honor for the reason behind this action and this is what they said:
"\The unlock code application service was closed on May 24th for all Huawei/ Honor products as a security measure and to avoid issues caused by ROM flashing. The decision to close the page ensured Huawei/ Honor could continue to provide an excellent user experience for all global fans.
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XDA Developers are actively engaged in software development and they constantly provide valuable suggestions to optimize Honor products. Based on their feedback, that unlocked bootloaders make it easier for them to develop and create, Honor has decided to re-open bootloader unlock on an exclusive number of codes to the XDA Developer community. :highfive:
The unlock codes are available for download exclusively to XDA Developers on a first-come-first-served basis via this online form....Update: thank you to all that applied for an unlock code. We are no longer taking requests. Unlock codes will be sent out in batches, starting the week of 25 September and continuing until the end of the year. Further instructions will go out via XDA PM asap. . XDA users can apply for the codes using the form and all applicants will have the opportunity to share their feedback. It might take several weeks to receive an unlock code after requesting one, but we'll work with Honor to expedite the process as much as possible.
XDA will continue to work with Honor to give users a strong voice when decisions are made that affect their user experience. Finally, they had this to say:
Honor phones and systems have gone through rigorous testing and improvements, which is why Honor is able to offer great products at good prices for global digital natives.
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svetius said:
Honor's recent decision to end bootloader unlocks for their phones upset the entire community, us included, and we've been working feverishly to get them to change the decision. That said, it takes time for complaints to climb the ladder of such a big company, and we've had to settle for baby steps. :fingers-crossed:
We asked Honor for the reason behind this action and this is what they said:
XDA Developers are actively engaged in software development and they constantly provide valuable suggestions to optimize Honor products. Based on their feedback, that unlocked bootloaders make it easier for them to develop and create, Honor has decided to re-open bootloader unlock on an exclusive number of codes to the XDA Developer community. :highfive:
The unlock codes are available for download exclusively to XDA Developers on a first-come-first-served basis via this online form. XDA users can apply for the codes using the form and all applicants will have the opportunity to share their feedback. It might take several weeks to receive an unlock code after requesting one, but we'll work with Honor to expedite the process as much as possible.
XDA will continue to work with Honor to give users a strong voice when decisions are made that affect their user experience. Finally, they had this to say:
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Only for Honor devices?
Enviado desde mi BLA-L29 mediante Tapatalk
Daryl18 said:
Only for Honor devices?
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Yes.
This is great! +1xp to Honor!
Sent from my kminiltexx using XDA Labs
Applied for the Code hope they will provide
Well I am a Huawei owner and I already have my code. But I would like to still thank XDA for pushing this, and actually doing something.
Really hoping Huawei will come up with a solution.
To be fair, I kinda understand them. As it is right now, the OS on the phone is way too fragile, and you can end in a permanent brick way too easy.
But that is something they should fix on their end and not punish users for wanting to have control over these great devices.
Like, I love my Mate 10 Pro. It's one of the best on the market I believe. And hell, I am ready to purchase a Mate 20 (Pro?) if it comes out. But only, if we get custom OS support. Don't get me wrong, I actually like EMUI, and I totally don't get the complaints about EMUI. Trust me. If you complain about it, go and try Touchwiz. You will know hell. However, at some point, Huawei will stop providing updates or will focus on later models. At that point, I would still like to stay 'fresh' and have a lean OS. I had an S3 LTE, a Note 2, Note 4, LG G4, LG G Pro 2, and Cyanogen/Lineage and the others have given these devices new life.
Ps.: tl;dr: If we get custom roms, I keep buying them, my family will buy them, my friends will buy. If not, well, we all go to other brands.
This isn't just spitting in the face of users right?
Hope they change the decision and permanent opening bootloader again.
h8Aramex said:
Well I am a Huawei owner and I already have my code. But I would like to still thank XDA for pushing this, and actually doing something.
Really hoping Huawei will come up with a solution.
To be fair, I kinda understand them. As it is right now, the OS on the phone is way too fragile, and you can end in a permanent brick way too easy.
But that is something they should fix on their end and not punish users for wanting to have control over these great devices.
Like, I love my Mate 10 Pro. It's one of the best on the market I believe. And hell, I am ready to purchase a Mate 20 (Pro?) if it comes out. But only, if we get custom OS support. Don't get me wrong, I actually like EMUI, and I totally don't get the complaints about EMUI. Trust me. If you complain about it, go and try Touchwiz. You will know hell. However, at some point, Huawei will stop providing updates or will focus on later models. At that point, I would still like to stay 'fresh' and have a lean OS. I had an S3 LTE, a Note 2, Note 4, LG G4, LG G Pro 2, and Cyanogen/Lineage and the others have given these devices new life.
Ps.: tl;dr: If we get custom roms, I keep buying them, my family will buy them, my friends will buy. If not, well, we all go to other brands.
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Well I for one do NOT understand them. It's absolutely NONE of their business what we (who paid good money for OUR phones!) do with the devices! If we brick them or whatever breaks - it doesn't concern Huawei at all since it's not covered by any kind of warranty after we unlock the bootloader.
I bought the View 10 ONLY because of the Honor Open Source program and of course right after I got the damn thing everything shut down.
I for one will NOT support a company that treats their paying customers like dirt - this is my first and most definitely LAST Huawei/Honor device unless they do an about face, let us unlock our bootloaders and support custom roms. ?
This is great news. I'm glad that the talks with them went somewhere. Good job guys.
While I truly appreciate the effort from everyone involved in this action, this doesn't help anything. If the devices are not open for everyone, they are not open for anyone.
This is the equivalent of not escalating a situation with an angry customer and giving him what he wants, a special treatment, while all the others won't get it.
That's not fair at all.
KreAch3R said:
While I truly appreciate the effort from everyone involved in this action, this doesn't help anything. If the devices are not open for everyone, they are not open for anyone.
This is the equivalent of not escalating a situation with an angry customer and giving him what he wants, a special treatment, while all the others won't get it.
That's not fair at all.
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This is hopefully the first step to get this decision reversed at a later stage.
And regarding your analogy comparing this to an angry customer - the people who mainly are concerned by this decision are the people who would come to XDA forums anyway. This decision is more like showing special treatment to a target demographic of angry customers than a single angry customer.
what about Kernel Source codes etc for more recent devices like honor play? are they planing on releasing any?
I'm glad to see a little wiggle room on this. But as Huawei arguably has one of the top devices on market (or so I keep hearing about the P20 Pro) it also starts to make sense.
Here's hoping a good balance can be found.
Nimueh said:
Well I for one do NOT understand them. It's absolutely NONE of their business what we (who paid good money for OUR phones!) do with the devices! If we brick them or whatever breaks - it doesn't concern Huawei at all since it's not covered by any kind of warranty after we unlock the bootloader.
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Except you don't, in the EU at least, inspite of Honour / Huawei claims software modification, including unlocking bootloader doesn't invalidate your hardware warranty.
Good to see. Well done to XDA for sticking to their guns and getting Honor to soften their stance.
Hopefully if just the start and it can become a permanent policy and the Huawei side of the business to do the same. (which I heavily doubt they will
) My P20 Pro would be a perfect phone if I could get from EMUI to stock
Hello, XDA
I am a developer, can I get this benefit to unlock the bootloader of my device Honor?
They must have seen aggresive concurrent Xiaomi taking some market share
what about lock code on Honor V10? some people write about not working old codes on ROM FW>=163 version. Via this service, Huawei sent new code for new room or include downgrading to old room warning with code?
ghostofcain said:
Except you don't, in the EU at least, inspite of Honour / Huawei claims software modification, including unlocking bootloader doesn't invalidate your hardware warranty.
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While that IS true you'll have a hard time getting any repairs done once you unlocked it - and besides, my hardware doesn't break due to me f*cking up by unlocking and flashing custom roms etc. If someone flashes a bad kernel and blows their chip due to overclocking or what have you the repair centers can still tell and refuse a warranty repair.
Either way you look at it - letting us unlock our devices does NOT cost them anything, but it will keep us buying their phones.