Hi all,
Newbie poster here but I haven't been able to find any previous threads to help. A couple of months ago, my bone stock, DNA stopped being able to connect with cell phone calls. I can both dial out and answer incoming phone calls on Verizon, but neither party can hear. All other functions of the phone work normally: I can send/receive SMS, use Hangouts/Skype to VoIP, and use speech-to-text. The microphone and speakers clearly work and the cell problems are either using the handset, wired headset, or Bluetooth.
I've taken the phone to Verizon and they happily factory reset the phone for me with no results. I missed rooting my phone before the last update so there's no easy way, I understand, to try another ROM.
Prease halp!
Related
Greetings from sunny ???? notts
Been a long time lurker, but now i am in need of some help.
Had the galaxy s2 for a couple of weeks now and most of the time it works great. but occasionaly it will not recieve calls or sms. i get no notifications of missed calls, voicemail messages etc. to the caller it just goes straight to voicemail. A few hours later i get all? the sms come in at once, sometimes a voicemail notification but no missed calls. when this happens i have a good signal and am able to call out.
Its definately not because i was using data services at the time and not lack of signal.
I have rooted the phone, but still with a stock rom (ke7 ?)
Anyone got any ideas ?
The handset ? The sim card ? or the network ?
All the best
have fun
rich
dik64 said:
Greetings from sunny ???? notts
Been a long time lurker, but now i am in need of some help.
Had the galaxy s2 for a couple of weeks now and most of the time it works great. but occasionaly it will not recieve calls or sms. i get no notifications of missed calls, voicemail messages etc. to the caller it just goes straight to voicemail. A few hours later i get all? the sms come in at once, sometimes a voicemail notification but no missed calls. when this happens i have a good signal and am able to call out.
Its definately not because i was using data services at the time and not lack of signal.
I have rooted the phone, but still with a stock rom (ke7 ?)
Anyone got any ideas ?
The handset ? The sim card ? or the network ?
All the best
have fun
rich
Click to expand...
Click to collapse
i have the same issue as you ...
the only solution that i found is to set my phone is GSM MODE only but you will loose your 3g/h data and only use EDGE
dik64 said:
Greetings from sunny ???? notts
Been a long time lurker, but now i am in need of some help.
Had the galaxy s2 for a couple of weeks now and most of the time it works great. but occasionaly it will not recieve calls or sms. i get no notifications of missed calls, voicemail messages etc. to the caller it just goes straight to voicemail. A few hours later i get all? the sms come in at once, sometimes a voicemail notification but no missed calls. when this happens i have a good signal and am able to call out.
Its definately not because i was using data services at the time and not lack of signal.
I have rooted the phone, but still with a stock rom (ke7 ?)
Anyone got any ideas ?
The handset ? The sim card ? or the network ?
All the best
have fun
rich
Click to expand...
Click to collapse
Lo Rich. Miggy round?(private joke)
Was wondering, was the phone on charge when it missed the calls/texts?
it could be any number of things, really. if your sim card is not fairly new i would replace it just to be on the safe side. you might try hard resetting your phone (which will delete all your info so back it up first) and starting over.
do you have any apps that block data connections at various times? if so i would delete that app and use the phone for a few days without it to see if the issue goes away.
have you flashed a different radio? if so, try the one that matches your rom, or try the newest one you can find.
there are many possible causes, but if i were in your position i would hard reset it and not install any apps that might interfere with your connection to the network and i would make sure my sim card was fairly new. if the issue still persists you might try asking for an exchange if possible.
If upu have the phone on GSM only then incoming calls go directly to voicemail when data bursts are happening (which is often). So switch to 3g to fix.
If you're not on GSM then I have no idea, maybe no signal in that area...
Thanx
Ok theres possibly been a development with this.
But first a big thanx to all your suggestions, and my response to them.
Seems a bit pointless having such a device then crippling some of it just to get the basic phone part to work. although switching to gsm only may be a temporary solution.
Fault occurs either on charge or not.
Fault has occured whilst at home where all data connections are disabled and wi-fi exclusively used. I havent tried flashing a different radio yet, but it is still on the latest ?? ke7 ? firmware. Sim card was brand new a couple of weeks ago.
So gsm only wont help, but as above when at home i use wi-fi.
Now i spoke to my network, talk mobile a few days ago, they say it will take more than 5 days for their IT dept to contact me to try and sort this ! as i can still make calls they dont see it as a major fault ??? Looks like customer care is not important to them.
I have also spoke to the company i purchased from(wish i hadnt as customer DISatisfaction appears high on their list of prioritys)mobiles.co.uk. I was speaking to someone at their Fullfillment team yesterday about getting another handset sent out, but for some reason i couldnt finish arranging it yesterday. Then early yesterday eve one of their guys rang me back out of the blue to say he had been looking into my fault and had found something not quite right with the original connection they had set up. He was honest enough to admit it was a bit beyond his knowledge and was getting someone from the connections dept to help him. they are going to re-do my connection and for me to wait 24hrs for this to be sorted and hopefully it should be ok after that. All credit to Leeroy at mobiles.co.uk.
The only problem now is other than getting someone to ring me every 1/2hr, how do i know if its working or not ?
I guess the best i can do is leave it a while and see if i get any more complaints that people cant get hold of me.
Once again many thanx for all your suggestions, i will update this when i am confident it has or hasnt been fixed.
many thanx
have fun
rich
this happens to me perhaps every other day
i get a txt saying so and so called but left no message
my reception is fine and my phone has been sitting in one place on 3 bars
i call the person and they said they tried to call and it went straight to voicemail
the txt arrives instantly so i am putting up with just calling people back as its not very frequent
plus i have 1200 mins so i need to use them!
I have the same problem and I believe mine has something to do with the way the towers handle the switch from 3g to edge. You said you get a text message showing a missed call, I think that would be usefull to me also until we can get this fixed. Are you using google voice to get your sms, if not what?
I have the exact same problem, and it's beginning to interfere with my work. The HSDPA signal here is very weak. So I switched it to GSM only, which resolved my signal problem, but I keep missing calls. All I get is a sms saying that I missed a call. Would my problems be solved if I had full HSDPA signal the entire time? You said that calls are missed when data bursts are happening on GSM only? I almost never receive a call the first time. Only after ~3 attempts would they get a hold of me.
Any help would be very much appreciated.
Hey, I posted this over at AVForums and didnt get a response and thought that you guys over here are probablt better informed. Below is a quote of the thread I started:
Well to start off, i'll tell you I am on the one plan with 3 and have a brand new sim free htc evo 3d.
Ive had the phone for about 2 weeks and it has worked perfectly ever since I got it. About 4 days ago, I noticed that texts were taking hours to come through. I then noticed that calls were never coming through and going straight to voicemail. Called 3, they blamed the phone but made sure call diverts were off anyway.
Calls were still going straight to voicemail but occasionally when phoning my number, I would get the dial tone but my phone wasnt ringing. I then put my misus t-mobile sim into my phone but I was getting the exact same problem, no calls were coming through. Couldnt put my sim into my misus phone as its sim locked.
I called 3 again, they said it must be the phone. I phone Amazon, they say phone HTC. HTC couldnt help so Amazon agreed to replace the phone. I now have old and new phone in possession. Using my old phone earlier today, I could no longer send text messages but I could receive them ok. The occasional call was coming through but most werent.
Ive now just set up the replacement phone. Everything was working fine for the first 5 minutes but now I cant send texts and calls arent coming through again.
Logically thinking, it surely cant be the phone and must be the sim card, but then again, my misus t-mobile sim showed the same problems in my phone which suggests it is the phone!
Im obviously going to phone 3 tomorrow but I want to be prepared for my argument. If it does end up being the sim, how can I explain to Amazon that I have opened the replacement phone but now need to send it back because there was nothing wrong with my phone in the first place. Surely they would be entitled to charge me or something for doing that?
Hope it all makes sense and I look forward to your responses!
EDIT: Forgot to mention that data is working fine. my 3g connection did drop at work the other day for no apparent reason, but calls and texts were working fine during this period, I guess its more when connected to 3g. There is no gsm only mode to test the phone either!
EDIT 2: Sometimes when calling my phone, I get the dial tone but my phone doesnt ring. However when the screen is on and the phone is out of standby, my phone receives calls fine! It does sometimes goes straight to voicemail but its just so confusing! I just did a test there, phone in standby, called it from my landline. I get the dial tone, but the phone doesnt ring. Whilst im still calling it, I wake my phone and it starts ringing! What the hell is going on!!!
Just a quick update and really hoping someone can offer some input!
I am at work just now, about 5 miles from my home address. So far today, my phone has been working fine at work. I visted the 3 store just round the corner from here, told him my story and he sadi it must be the handset due to the same issue with a t-mobile sim. I did mention the 3/t-mobile network sharing agreement and how they could be connecting to the same masts but he was adamant that no such thing exists. He also argued that the auction for the old analogue spectrum was for additional 3g capacity and not 4g. I did argue with him but he was clueless!
Anyways.... My phone worked fine in the shop so he said test with another sim card and if the problem persists, they would change the sim card. Ive came back to work and again, everything works well. I tried a vodafone sim card and again, all is ok!
When I think about it, my phone has pretty much worked fine when at work apart from not being able to connect to 3g the other day. This leads we to believe that there was be something wrong with my local mast at home, but if this was the case, why has it not been widely reported? Then again, the T-Mobile sim didnt work in my phone when at home, but worked fine in my misus htc desire. I have noticed that she is connected to 't-mobile orange' for 3g when its usually just 't-mobile'. Is it that her phone recognises a problem so switches to an orange mast?
This is doing my head in!
Thanks
EDIT: Sorry for posting in the wrong thread, I did wonder if I goty it right but clearly I didnt!
Please use the Q&A Forum for questions Thanks
Moving to Q&A
Hi!
I just rooted my SGS3 today and I noticed that some friends of mine had some problems hearing me during the call. I made some other phone calls and my friends confirmed the problem.I did the phone calls under a good network coverage. I'm new to android and I wanted to ask if someone else had the same problem or if there is a solution for it.
Thanks,
No not at all i highly doubt rooting your phone assuming everything was done correctly could have any impact in call quality, mine is fine.
I noticed my call quality is crap today. Not sure when it started, but it's bad. I'm testing by leaving myself voicemails on my work number. I'm starting from a seated position and the call was clear enough, but as soon as I start walking around it gets very badly garbled to where you can't make out what was said. I put the sim back in the galaxy nexus and quality was fine, so I don't think it's the network, also I have full bars.
Is it possible something could be causing interference to the S3 and not the Gnex?
Yes I am rooted, and yes I'm pretty sure that has nothing to do with it.
Was data on at the time? If so, disable and test.
Try another modem or firmware with different modem.
Sent from my GT-I9300T using xda premium
My ATT HOX+ is not receiving incoming calls.
I am not sure when it started.
I rooted with Hasson's tool several days ago and I have no other problem that I know of. Not sure if rooting is responsible or not.
I can receive calls from my GF's ATT iPhone, but I get no image of her for some reason.
I do not get calls from my ATT landline (not U-verse VOIP).
I do not get calls from my mothers landline, she does have VOIP from something other than ATT.
Data, wifi, sms, mms, all seem to be fine,
Any advice is greatly welcome
joshua43214 said:
My ATT HOX+ is not receiving incoming calls.
I am not sure when it started.
I rooted with Hasson's tool several days ago and I have no other problem that I know of. Not sure if rooting is responsible or not.
I can receive calls from my GF's ATT iPhone, but I get no image of her for some reason.
I do not get calls from my ATT landline (not U-verse VOIP).
I do not get calls from my mothers landline, she does have VOIP from something other than ATT.
Data, wifi, sms, mms, all seem to be fine,
Any advice is greatly welcome
Click to expand...
Click to collapse
You could run the RUU and see if that clears up the issue. If not, then you know it is a phone or network issue.
Tried everything that seemed safe to try.
Called ATT, the nice person took me off network and back on again while I had the sim card out.
Fixed the problem with my landline not being able to call, but not my mother not being able to call.
The tech is sending my to get a new sim card on the off-chance it is the culprit, but believes that it is a network problem.
I will check back with an update later incase anyone else has a similar problem.
joshua43214 said:
Tried everything that seemed safe to try.
Called ATT, the nice person took me off network and back on again while I had the sim card out.
Fixed the problem with my landline not being able to call, but not my mother not being able to call.
The tech is sending my to get a new sim card on the off-chance it is the culprit, but believes that it is a network problem.
I will check back with an update later incase anyone else has a similar problem.
Click to expand...
Click to collapse
Keep us posted.
Sent from my HTC One X+ using Tapatalk 2
No Incoming Calls
joshua43214 said:
Tried everything that seemed safe to try.
Called ATT, the nice person took me off network and back on again while I had the sim card out.
Fixed the problem with my landline not being able to call, but not my mother not being able to call.
The tech is sending my to get a new sim card on the off-chance it is the culprit, but believes that it is a network problem.
I will check back with an update later incase anyone else has a similar problem.
Click to expand...
Click to collapse
I'm having the same problem as are others. Found this fix which might help.
http://www.andromods.com/fix-troubleshoot/fixing-htc-one-x-plus-cant-receive-calls-voicemail-problem.html
I'm experiencing this problem as well. It doesn't matter who tries to call me from what, but calls only make it through about 5% of the time, which is completely unacceptable. The calls that don't make it through won't go to voicemail. Half the time it rings endlessly, the other half it will give some message saying the call cant be completed.
When I first got the phone, I didn't switch my data plan to an LTE plan right away (Best Buy didn't require me to do so, and AT&T insisted that I had to switch to their $30/mo plan so I kept my $25/mo plan for the first few weeks). During the time I did not have an LTE data plan I experienced no issues with the phone. A few weeks back I noticed that AT&T was now giving me an option for a $25/mo LTE plan, so I switched to that. That exact day is when I started not being able to receive phone calls.
Other things I've noticed since switching to the LTE data plan:
When I make calls, I often have to try 2-3 times before I can get the call to go through. Sometimes as soon as I try to make the call, the phone beeps at me. Sometimes it will hang for a good 10 seconds before it starts to ring.
Occasionally my phone will stop recognizing the SIM card, requires reboot.
Occasionally I'll lose my data connection, requires reboot.
Text messages some times take over an hour to send/receive, sometimes this is solved by a reboot, other times not.
I went to an AT&T store, they tried switching out my SIM card, but did not help me any further because I bought the phone at Best Buy. (I wanted to argue with the rep, because I had bought my Atrix from Amazon, and the same AT&T store helped me with the problems I had with that phone). The rep fed me some garbage saying that some phone numbers just don't work with HTC phones. Fed up, I left the store.
So I installed the latest mm stock build and no longer can receive calls. I assumed it was the ROM so I changed to AICP. Still can't receive calls. 3 rings then goes to my voicemail... Ideas?
I also just flashed another boot strap no go still can't revive calls...
When I switch the network mode to 3g only I can receive calls when i set it to 4g or global im screwed!
Mod edit: Language
If anyone is reading this I finally managed to get my vs985 kdz'ed to stock. And I could receive calls. I woke up in the morning and I no longer could get any inbounds again. I'm tossing this G3 in the trash and getting a G4 from eBay. This thing ran its course I guess.