Weird Microphone and Camera issues - Xperia Z5 Compact Q&A, Help & Troubleshooting

I have some pretty weird problems with my Z5c. I bought this phone about a year ago, and since 1 Month ago the microphone stopped working. I changed all the settings that had to do with me microphone, removed the Google Voice recognition. After a restart th emicrophone works again, but only for ~1-2 days. Then it stops working again, in any app. At exactly the same time, my Front FAcing Camera started glitching out in Third-Party-Apps ( not in the included camera app, but in every other that uses the Front facing camera) in the senese that there are horizontal green lines and vertical lines that look like motion blur. It again works normal after a restart, but only for the same time as the audio bug. Any ideas where these bugs come from? Thanks in Advance.

Pascal Meyer said:
I have some pretty weird problems with my Z5c. I bought this phone about a year ago, and since 1 Month ago the microphone stopped working. I changed all the settings that had to do with me microphone, removed the Google Voice recognition. After a restart th emicrophone works again, but only for ~1-2 days. Then it stops working again, in any app. At exactly the same time, my Front FAcing Camera started glitching out in Third-Party-Apps ( not in the included camera app, but in every other that uses the Front facing camera) in the senese that there are horizontal green lines and vertical lines that look like motion blur. It again works normal after a restart, but only for the same time as the audio bug. Any ideas where these bugs come from? Thanks in Advance.
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Dont know the problem, but as always have you tried repair your phone with pc companion?
Sent from my iPad using Tapatalk

mele80 said:
Dont know the problem, but as always have you tried repair your phone with pc companion?
Sent from my iPad using Tapatalk
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Click to collapse
No, since the backuo functiom doesnt work that well and I dont want to lose all my data, so its a last resort.

Related

[Q] Proximity Sensor Issues?

Am I the only one having problems with the Proximity Sensor on the Atrix? I can't seem to get it to kick in when on a call. I have already dial-toned a couple of people when talking on the phone. I have tried covering up the sensor by placing the palm of my hand over the to 1/2 of the phone and it never kicks in.
Can someone verify for me that it does work and not some software bug.
Thanks,
Ed
Did you ever find the problem? My proximity sensor has stopped working also.
i am having an issue with mine too. at first i thought it was an issue with the screen not coming back on, but now i realize that the proximity sensor is not turning off the screen at all and my screen is just turning off when the screen timeout value is reached.
my phone is rooted, i have used titanium backup to freeze some of the apps associated with blur, and i have installed the hack to use webtop mode. can others that have this issue confirm if they are running stock or modified software?
***EDIT***
http://forum.xda-developers.com/showthread.php?p=12035170#post12035170
Any of you guys ever find a fix for this? I just noticed that mine is not working anymore either. It's rooted using aRoot but it was working for a while and now it doesn't anymore. I have another couple of days to exchange in store if I want to if it's a phone issue.
Crap, I'm having the same issue now too -- was working fine since I had it, but this occured just today, Day-2 of using 1.5.7 .... wonder if it's related ...
Crap, I'm having the same issue now too -- was working fine since I had it, but this occured just today, Day-2 of using 1.5.7 .... wonder if it's related ...
Reboot seems to fix this -- but annoying >_<
Is anyone that is having these issues using bluetooth? I have isolated mine to bluetooth and sent an issue report to Motorola.
same problem here but not using bluetooth
My wife's Atrix does the same thing. "dials or hangs up while in a call". She does not own a bluetooth headset and I have only connected a Motorola 305 one time to it. Reboot fixes the problem. Reboot seems to take forever when compared to my Dell Streak.
Ed Venture said:
Am I the only one having problems with the Proximity Sensor on the Atrix? I can't seem to get it to kick in when on a call. I have already dial-toned a couple of people when talking on the phone. I have tried covering up the sensor by placing the palm of my hand over the to 1/2 of the phone and it never kicks in.
Can someone verify for me that it does work and not some software bug.
Thanks,
Ed
Click to expand...
Click to collapse
Had the problem with mine when I installed a different launcher had to delete it and restart the phone now it works ....for me anyways
Sent from my MB860 using XDA App
Hi I believe I traced the problem with the proximity sensor not working to Handcent SMS. On two separate Atrixes, as soon as I uninstalled Handcent and rebooted the phone the problem went away and stayed away. I have since installed GoSMS and now it happens just sometimes (usually after I install a new app) but a reboot after installing an app ususlly fixes it.
My Phone has a standard Telstra (Australia ROM) and is not unlocked or modified in any way.
Ed Venture said:
Am I the only one having problems with the Proximity Sensor on the Atrix? I can't seem to get it to kick in when on a call. I have already dial-toned a couple of people when talking on the phone. I have tried covering up the sensor by placing the palm of my hand over the to 1/2 of the phone and it never kicks in.
Can someone verify for me that it does work and not some software bug.
Thanks,
Ed
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Click to collapse
hi, you can try this
open /system/build.prop and add this
persist.mot.proximity.touch=1
reboot phone
Seem that i have this problem on my atrix,when i calling someone,the screen turn off immediately and the led on proximity sensor just keep turn on when i stop calling,i cant imagine this atrix have a lot a lot hardware problem
Sent from my MB860 using Tapatalk 2
If you are using unlocked bootloader or if u have unlocked the dim using a code then u will have to disable the In Pocket detection and then try sounds crazy but worked for me.
Sent from my MB860 using xda premium
ranjithkumar1201 said:
If you are using unlocked bootloader or if u have unlocked the dim using a code then u will have to disable the In Pocket detection and then try sounds crazy but worked for me.
Sent from my MB860 using xda premium
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care to share how?
Similar issue
Just installed latest stable build onto my Atrix 4G, everything seemed fine last night, although I was using phone with bluetooth, this morning get a call, answer, screen goes dark, red proximity light comes on, and I can hear no sound, [later on the caller said he could hear me fine].
Phone would not wake up right off, and when it did it I still could not hear caller.
Been screwing around with settings all morning to no avail, discovered that the phone will only work with bluetooth device connected. without bluetooth the device goes dark, cannot wake up, have to hard reboot, with bluetooth and volume button awaken enabled, it performs normally, so possible connection to issues in post with proximity but with a bluetooth twist...
12as2005 said:
hi, you can try this
open /system/build.prop and add this
persist.mot.proximity.touch=1
reboot phone
Click to expand...
Click to collapse
Did that...... Does nothing much....
12as2005 said:
hi, you can try this
open /system/build.prop and add this
persist.mot.proximity.touch=1
reboot phone
Click to expand...
Click to collapse
Worked for me!!!
Stock rom with, root, atrix tweaks installed.
Thank's a lot!!!

[Problem] My camera flashlight is NOT working

So the flashlight DOES work in apps like Flashlight (Torch) and other apps I download.
It's just NOT working in the camera app. I reset camera settings like 3 times. I have not recently had an update.
Any thoughts?
The last time i remember using the flashlight in the camera was 4 days ago, and it worked then.
Just to be clear, when I enable the flashlight, the picture is taken normally, just without the flashlight..
Update: It felt like working by itself all the sudden. Please ignore this topic, sorry!
DarkSeL said:
Update: It felt like working by itself all the sudden. Please ignore this topic, sorry!
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Click to collapse
i got same problem few days ago..
but i think the flashligt won't work if the battery level low.. i dont know, its true or not, i bought this htc radar 1 week ago..

[Q] Camera app wont launch

2 days ago my Camera app stopped working either through the hardware button or software all it does is play the opening app animation and return back to the previous screen. Ive tried soft and hard resets of the phone and now ive even reflashed it via NCS to no avail. Now at this point youd think it would be a hardware thing, but apps like "panorama" and "smart shoot" still work and so do all the other camera apps ive downloaded. Anyone managed to fix this?
You seem to be the only one whom has had this issue and reported it. So no, no fix as of now since you are alone on this one.
same here
Jt612 said:
2 days ago my Camera app stopped working either through the hardware button or software all it does is play the opening app animation and return back to the previous screen. Ive tried soft and hard resets of the phone and now ive even reflashed it via NCS to no avail. Now at this point youd think it would be a hardware thing, but apps like "panorama" and "smart shoot" still work and so do all the other camera apps ive downloaded. Anyone managed to fix this?
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same thing happened to my phone since yesterday and I've tried hard reset but nothing changes.. Camera only works through smartshoot and if I try to open it just using the original app, or use the camera button, it just won't open and turn back to the home screen
576514545 said:
same thing happened to my phone since yesterday and I've tried hard reset but nothing changes.. Camera only works through smartshoot and if I try to open it just using the original app, or use the camera button, it just won't open and turn back to the home screen
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I have exactly the same problem. After 5 days of perfect use of everything, the phone overheated, drained completely within a couple of hours and now it has a permanent problem with the camera: either black screen when launching the camera app, or if it launches, pink stripes and frozen app after 10-15 seconds. It cannot be just a random problem on one device. I've seen the same description of the problem on various forums.
Has Nokia responded on this?
The funny thing is that I live in Greece, the device was bought during a trip abroad and it's not covered by warranty! Regarding Nokia's amazing support policy I have written details at my blog nextbeta.com.
(I'm not a smartphone user that cannot understand what is a bug and what is a hardware problem, 8 years MVP for Mobile Devices and founder of the Greek Mobillity Club in 2001...)
Have you flashed the newest ROM or an older version? Perhaps you might want to try it with the Release ROM to see if that fixes things. Aside from that I fear your only option is to turn it in at a service center and let them figure out what is wrong.
Given that the Flash rewrites the whole system it somehow has to be connected with the hardware.

[Q] Sound Issues

Hey Everyone,
So got my c6833 a couple days ago. Everything was fine until i updated it.
So here is the issue. When i get notifications or phone calls the audio comes out of my top ear piece instead of the bottom loud speaker.
And to point out i do not have any custom roms or apps. Stock everything.
Anyone else having this issue as well???
Yes I got this problem too.
Sent from my C6833 using XDA Premium 4 mobile app
Did you manage to get it working again?
Sent from my C6833 using xda app-developers app
I have this issue too. Reboot fixes it have not found another fix. Don't know what causes it either. Seems random.
Lots of problems after updating to Kit Kat
dannejanne said:
I have this issue too. Reboot fixes it have not found another fix. Don't know what causes it either. Seems random.
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Same Same here...:crying::crying::crying:
Battery not charging .......:crying::crying::crying::crying:
Very Bad Battery Back up....:crying::crying::crying:
Sound from the earpice insted of Speaker.....:crying::crying::crying::crying:
PC Companion Freezes.....:crying::crying::crying::crying:
And sony says : Please take your phone to a repair center for evaluation....
This is my first Sony .... They should come up with a fix really soon.......
The sound problem do comes and goes away.....But very low sound , specially when phone is connected to the charger.....
there has been a fix from Z1 forum:
1. Open Settings->Sound->Volumes
2. Slide the second slider all the way to the right
3. While the Volume slider dialog still open and the sound preview still playing, retract the Notification Bar from top to bottom (as if you are going to check any notification/toggling a quick toggle button)
4. The Playback sound will go to the main speaker, after that, restart the phone
6. If the problem persist, please uninstall updates on chrome and Smart Connect, then restart again
7. After restarting, please reinstall Chrome and Smart Connect update again.
Same sound problems
I have the same sound problems since the KitKat update. Sound goes in and out/sound gets very low randomly. Actually, the sound comes from the ear piece speaker at times when it should come from the regular bottom loud speaker. I can't hear the phone ringing if the sound is coming from the ear piece speaker! I have missed lots of phone calls because of this. It is very frustrating. A reboot will fix it for a very short time. The same with disabling/uninstalling updates for Smart Connect & Chrome. The fix never lasts. I can't believe that there is no real fix for this.
Xperia Z Ultra C6802
Stock .681 firmware
Rooted w/ BL unlocked
I have a problem with the stock camera on the 6833 after Kitkat upgrade... Freezes up and doesn't take pics... Very frustrating... Anyone else experiencing this? Honestly this update has been far more trouble than its been worth... Battery drain has also been worse...
Sent from my C6806 using XDA Premium 4 mobile app
duqjag said:
I have a problem with the stock camera on the 6833 after Kitkat upgrade... Freezes up and doesn't take pics... Very frustrating... Anyone else experiencing this? Honestly this update has been far more trouble than its been worth... Battery drain has also been worse...
Sent from my C6806 using XDA Premium 4 mobile app
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Click to collapse
So after a long pain the ass glitch of audio not working right. The update came and it fixed that....... Now my camera doesnt respond aswell too. Also using camera in snapchat and instagram lags or just crashed.
I know how you feel man. Ive only had the phone for 2 weeks roughly now and kinda disappointed with it because of these issues, the couple day i had it before i updated it with kit kat it was awesome.

Camera not working need urgent help

please someone help me i installed canvas4 hd custom rom on my device then i found that camera is not working it gives a error cant connect to the camera i reverted back to stock rom tgen found that camera app is missing. flashed the stock rom via sp flash tool still no camera app. but i can access camera through contacts app but its not working. but one day it worked suddenly for an hour after that no luck what to do
Hello, did you find any solution for this?? Even I am facing the exact same problem. Even tried flashing everything but doesn't help..
Regards,
Aaditya
It works sometimes but other time it doesnt. Dont know know who is the culprit. I tried flashing evrything.
Can't connect to camera
Birbal said:
It works sometimes but other time it doesnt. Dont know know who is the culprit. I tried flashing evrything.
Click to expand...
Click to collapse
@Birbal
Me too, I opened up the board, and if I press hard on the camera connector part and open,it sometimes works, so I tried adding a little bit of padding behind it, so still it isn't working. Even the flashlight app is working so I think it might be a software or connector or mother board issue because sometimes the camera pens up fine,so definetly its a very mysterious problem. My camera actually stopped working while I was using Camera FV 5... While using te screen just turned white with some green lines,,, I thought it might be a bug and restarted the app.. But then i got the "cant connect to camera" error for the first,, from then it has continous..
I will try opening it up and try something again today..
Definetly its a software related prob.... My cam is now working

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