Google banned me from my phone - Android Q&A, Help & Troubleshooting

On a H815 (LG G4). I did a factory reset, and ended up with the "This device was reset to continue, sign in with a Google account previously synced on this device." message. When trying to sign in, it loops back to my login and tells me to use an account previously used on this device.
Google recognises this account as the previous owner as this phone as proven by the Android Device Manager.
On the internet it was written that this Device Protection thing could be postponed if both my password and phone changes within 72 hours, since it could mean that someone stole my phone. 72 hours have passed, and not just that, my password hasn't changed since July (a month ago).
I have contacted LG. They have explained that this is a Google server problem, there's nothing they can do since it's all Android. The best I could find was call a local employee who knows Google Play a bit but had no authority to do anything. Ideally I'd like to talk to someone with Google who can fix this for me. Unfortunately Google does everything it it's power not to have to talk to customers. Is there someone who knows how I can reach someone knowledgeable about this? Maybe someone knows how to fix this problem with selfhelp? I already tried flashing a new stock rom. Don't know how to flash CyanogenMod without USB Debugging or TWRP.
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MaybeRichard said:
On a H815 (LG G4). I did a factory reset, and ended up with the "This device was reset to continue, sign in with a Google account previously synced on this device." message. When trying to sign in, it loops back to my login and tells me to use an account previously used on this device.
Google recognises this account as the previous owner as this phone as proven by the Android Device Manager.
On the internet it was written that this Device Protection thing could be postponed if both my password and phone changes within 72 hours, since it could mean that someone stole my phone. 72 hours have passed, and not just that, my password hasn't changed since July (a month ago).
I have contacted LG. They have explained that this is a Google server problem, there's nothing they can do since it's all Android. The best I could find was call a local employee who knows Google Play a bit but had no authority to do anything. Ideally I'd like to talk to someone with Google who can fix this for me. Unfortunately Google does everything it it's power not to have to talk to customers. Is there someone who knows how I can reach someone knowledgeable about this? Maybe someone knows how to fix this problem with selfhelp? I already tried flashing a new stock rom. Don't know how to flash CyanogenMod without USB Debugging or TWRP.
Click to expand...
Click to collapse
http://forum.xda-developers.com/g4/general/bypass-google-account-lg-g4-tool-t3261627

@kuya38 Wonderful, took some tweaking but it worked. Very happy, you saved me quite a few hundred euro.

Related

[Q] Samsung Galaxy S3 warranty, how to register?

First off I'll start by saying I do not have the receipt anymore, I just have the phone and the box it came with and a manual inside.
I've looked online but it asks for things I'm unsure of, can I still register for warranty without the receipt?
you can register it on your samsung account without any payment info, but when you have to send it in for a repair you have to give some details such as where it was purchased from
i know people who just wrote any random stuff, all sumasung really need is the serial number on the phone
antipesto93 said:
you can register it on your samsung account without any payment info, but when you have to send it in for a repair you have to give some details such as where it was purchased from
i know people who just wrote any random stuff, all sumasung really need is the serial number on the phone
Click to expand...
Click to collapse
at https://account.samsung.com?
I'm logged in and can't find anything apart except "Profile" Services" and "Notice"
And everytime I log into "Product Registration" it attempts to log me in and then says I have the wrong info, but when I put an incorrect password on purpose it just says "your email or password is incorrect" but it isn't.. I think it might be the Samsung site, can anybody see?
I logged into my acc last night and was abale to register my s3 on there site. i bought the phone off a friend who hadf an upgrade, just said bought from "vodafone"
my cameras messed up since going upto JB then back to ics so looks like its a repair job unless i get some help on here to fix it.
Regards,
Glynn
UrbanDesigns said:
And everytime I log into "Product Registration" it attempts to log me in and then says I have the wrong info, but when I put an incorrect password on purpose it just says "your email or password is incorrect" but it isn't.. I think it might be the Samsung site, can anybody see?
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Click to collapse
glynnd said:
I logged into my acc last night and was abale to register my s3 on there site. i bought the phone off a friend who hadf an upgrade, just said bought from "vodafone"
my cameras messed up since going upto JB then back to ics so looks like its a repair job unless i get some help on here to fix it.
Regards,
Glynn
Click to expand...
Click to collapse
Wow lol you're in the EXACT same boat as me, I bought it brand new off a friend as an unwanted upgrade on a vodafone contract
Can you please tell me your exact steps? (I'm not sure if I'm doing something wrong or if it's my browser)
It just keeps saying this:
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but my details are correct.. I just changed the password and tried again and it still says they're wrong
EDIT: I just made a new account and signed in and it worked, I then tried my old account and it worked aswell.. stupid samsung site
Hi,
I just went to samsung.co.uk, logged in and click product reg.
heres the link to product reg
http://www.samsung.com/uk/mysamsung/product/myssMyProductRegist2.do?page=PRODUCT.REGISTRATION
cheers
Glynn

[q] nexus 7 - android 4.2 upgrade problems - please help

Hi everyone. My Nexus 7 upgraded yesterday to 4.2. Everything is running correctly except that all of a sudden, last night, I could no longer access Google+ or Google Messenger; instant upload (which goes to G+ stopped working); and none of my apps will update. When I try to refresh Google+ I get the following message:
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Hitting refresh only returns the same message. I tried logging out and logging back in and it will not take my log in. Instead I get an error message telling me that G+ is unable to connect to the servers. I checked my internet connection and everything is working correctly. In fact I have no problem accessing Gmail, calendar, youtube Drive, GVoice, Etc (all on the same account).
When trying to update apps sitting in the update list, I get the following error if I try to update them individually:
If I hit update all, all the updates fail with the same error:
By comparison, I'm not having this issue on either a Galaxy Nexus or a Transformer Prime, both running 4.1 (they both continue to work correctly).
I'm at my wits end and short of doing a factory reset and hope that fixes things I have no clue what could be going on. Of course trying to find someone to speak to at Google is like finding hen's teeth. If anyone could advice I would greatly appreciate it.
Thanks in advance.

			
				
AmeesingNoob said:
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Wow, really helpful. This is why I hardly post here anymore. You ask for information and some numb-nuts always has to answer with something stupid like "just root it".
I was actually wondering if you have root, I will never encourage people to root when a problem can be fixed in a different way. Upgrading to 4.2 doesn't have to mean that you did it using stock-software.
Found a fix (no thanks to AmeesingNoob). I had to purge the Nexus 7 of all the Google accounts (Settings -> Accounts -> Google Accounts -> select the actual individual account(s) -> open settings menu -> remove account). You can remove all the accounts and your device will still function. Now make sure you are on WiFi and add your Google account back: (Settings -> Accounts -> Add Account). once you do that several Apps (mainly Google ones) will prompt you to allow access. once you get past that, everything should be back to normal - no need to do a factory reset and no need to root.

[Q] Cannot acces Google Play

Hi guys, i'm just a newbie on android phones and rooting phones, recently I have just bought a SGS3, and I have rooted it following the instructions on a thread on CF-auto root, and I have successfully rooted my phone, and I used an App called Freedom, which enables me to buy golds or coins in apps for free, and after awhile, I unrooted my phone, but after that, I cannot access Google Play, it says no connection, I think I was caught by Google Play for buying golds or coins for free. I have unsyncing my account, and creating a new one, but when I create new accounts or logging in, it always says "can't establish a reliable connection to the server. this could be a temporary problem or your android device may not be provisioned for data services. if it continues, call customer care." BTW, I have checked my connection, and it works properly. Can anyone help me with my problem? Thank you
reflash generic firmware
Try to go to Tools-> Applications-> google play-> clear data, then delete account from accoun and sync, reboot and re-create account
Charleste said:
Hi guys, i'm just a newbie on android phones and rooting phones, recently I have just bought a SGS3, and I have rooted it following the instructions on a thread on CF-auto root, and I have successfully rooted my phone, and I used an App called Freedom, which enables me to buy golds or coins in apps for free, and after awhile, I unrooted my phone, but after that, I cannot access Google Play, it says no connection, I think I was caught by Google Play for buying golds or coins for free. I have unsyncing my account, and creating a new one, but when I create new accounts or logging in, it always says "can't establish a reliable connection to the server. this could be a temporary problem or your android device may not be provisioned for data services. if it continues, call customer care." BTW, I have checked my connection, and it works properly. Can anyone help me with my problem? Thank you
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Go to system/etc. Delete the file named hosts.
You will be good ta go
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Sent from my muffin LIFE! Under maintenance.!

can't sign in my google account

i made this post on Htc One X section yet there was no replay so here i'm posting it over here
i hardreseted my phone HOX when its complete i can't sign into my google account
it says "Can't establish a reliable data connection to the server" i hardreseted my phone couple times yet nothing happens
i check the Forum here and found couple posts they says resolved but they didn't work
my phone is running the OEM rom JB and is rooted
any help plz
farooq88 said:
i made this post on Htc One X section yet there was no replay so here i'm posting it over here
i hardreseted my phone HOX when its complete i can't sign into my google account
it says "Can't establish a reliable data connection to the server" i hardreseted my phone couple times yet nothing happens
i check the Forum here and found couple posts they says resolved but they didn't work
my phone is running the OEM rom JB and is rooted
any help plz
Click to expand...
Click to collapse
When is the message displayed ?
When you are trying to sign into the play store ? or when you are trying to add it to your phone accounts ?
And why do you want to add the account ? maybe you could find a workaround by using another email app etc.
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[/url] image ru[/IMG]
i got this message when i tried to enter my google account for the 1st time on my phone after hardreseting it
any help plz
farooq88 said:
i made this post on Htc One X section yet there was no replay so here i'm posting it over here
i hardreseted my phone HOX when its complete i can't sign into my google account
it says "Can't establish a reliable data connection to the server" i hardreseted my phone couple times yet nothing happens
i check the Forum here and found couple posts they says resolved but they didn't work
my phone is running the OEM rom JB and is rooted
any help plz
Click to expand...
Click to collapse
Well , that happened to me..
Either try a full wipe.
OR
Try using with WiFi or 2G/3G whichever you haven't tried. In my case , I got this error with 2G , and got fixed with WiFi
2G/3G didn't work for me so i used full wipe and yep it worked

Question Need help with Pattern unlock , trying to recover files.

My 6 year old non verbal niece found my moto g power 2021 and installed a pattern unlock on it. Normally I would just erase it and call it a day. But the download folder has files I need. I tried the moto redit for my phone but they where of no help. I figure this place is maybe my last hope. All the paid android unlocks erase all data to get by the pattern lock and I can already do a hard reset to do that. Is there anything I can do to just recover the files ? that i really should have backed up
prissweb said:
My 6 year old non verbal niece found my moto g power 2021 and installed a pattern unlock on it. Normally I would just erase it and call it a day. But the download folder has files I need. I tried the moto redit for my phone but they where of no help. I figure this place is maybe my last hope. All the paid android unlocks erase all data to get by the pattern lock and I can already do a hard reset to do that. Is there anything I can do to just recover the files ? that i really should have backed up
Click to expand...
Click to collapse
How to Unlock Phone Locked by Find My Device​While discussing how to unlock phones locked by Google Find My Device, it’s possible to unlock a phone that’s locked by Google Find My Device service, but you need to meet some necessary conditions before this solution can work for you. Here are the conditions/requirements to fulfill:
You must be online via Wi-Fi or mobile data network.
You must be signed in to your Google account.
You must be visible on Google Play.
Your Location Services must be enabled.
Your Find My Device must be turned on in the device.
If all these requirements are met, then you can proceed to the next phase to unlock your Android phone locked by Find My Device.
Step 1. Go to www.google.com/android/devicemanager on any browser and sign in to the service using your Google credentials.
Step 2. In the Find My Device interface, choose the device you want to unlock and select Lock as your action.
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Step 3. Enter a temporary password and click Lock again.
Step 4. Now, open your phone settings and change the password to something else.
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How to Unlock Android Phones Locked by Google’s Find My Device
Want to unlock your Android smartphone or tablet? Here we’ll discuss the Google Find My Device unlock feature as a means to meet your needs.
www.imyfone.com

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