Is it normal to just have "reseller" as the sole apn? - Honor 5X Questions & Answers

So, I bought a new 5X from jet.com, and after transferring my sim card from my Moto G 4G (peregrine), I had a "cannot setup" text message, and found that the
only apn listed in the phone, was named "reseller", and was essentially empty.
Since I had previously saved all the data needed for Consumer Cellular's bring your own phone setup, I was able to add the apn needed, and the phone seems to be happy.
Does Huawei/Honor not include a comprehensive list of apn settings in their software, or is there a difference when not purchased directly from them?
Think I'm really going to like the phone, though.

akillenb said:
So, I bought a new 5X from jet.com, and after transferring my sim card from my Moto G 4G (peregrine), I had a "cannot setup" text message, and found that the
only apn listed in the phone, was named "reseller", and was essentially empty.
Since I had previously saved all the data needed for Consumer Cellular's bring your own phone setup, I was able to add the apn needed, and the phone seems to be happy.
Does Huawei/Honor not include a comprehensive list of apn settings in their software, or is there a difference when not purchased directly from them?
Think I'm really going to like the phone, though.
Click to expand...
Click to collapse
It's a difference when not purchasing from honor, my brother bought a 5x and he didn't encounter this

I don't think the 'reseller' is normal, but there should be a way to set custom APN settings, I remember doing it.
EDIT: It seems you found it, and I skipped over that part that you wrote.
If all else fails, you can look for an official stock ROM for the model (region) of your phone.

Related

Using iPad Sim in Note

I'm trying to use my iPad sim (converted into a regular sim card) in my note, but I am unable to use the APN "broadband". Everytime I create that APN, it will automatically delete it off the list. It seems like AT&T is blocking that APN from being used. Is this possible, or a way around this?
Thanks
Try using "phone" as the apn
Sent from my SAMSUNG-SGH-I717 using xda premium
the only apn ipads have is broadband.... some older prepaid unlimited ones have isp.cingular as the apn
yeah...only APN iPads can use is "broadband". Anyone know how to bypass this?
anyone know how to do this?
ogxjason15 said:
anyone know how to do this?
Click to expand...
Click to collapse
Are you rooted? I don't have an answer, but I suspect the solution involves being rooted and freezing an AT&T management .apk that is deleting any APNs that you add.
burhanistan said:
Are you rooted? I don't have an answer, but I suspect the solution involves being rooted and freezing an AT&T management .apk that is deleting any APNs that you add.
Click to expand...
Click to collapse
Yes, I am currently running TPC NOTE V2.
My first contribution to the forum
I got the ATT Note last weekend off second hand, so no contract.
I want to use it primarily as a tablet with data plan (google voice can serve as phone if needed). So I want to try iPad data plan.
I got my iPad sim activated for a monthly plan, but as members noted, that for some reason, the new APN setting can not be saved for some reason (can we blame ATT?). So you can not use the iPad sim directly.
I tried couple of ways, and finally figured out how to do it on my Note:
(1) Create the new APN as previously instructed (call it "iPad" or whatever), with "phone" as the APN setting. Save it.
(2) On the APN list, select the new one, so the default AT&T PTA is grey out, and the new one ("iPad") is on.
(3) Now, change the APN from "phone" to "Broadband" (Sorry I forgot this important step last night!)
(4) Then, instead of saving the change (which would fail), I jumped out of the setting and go straight to home, then web browser to click a link. It might give you an error the first time, but when I clicked the link again, it would eventually start working, and the 4G icon showed up on the top menu.
I wen back to APN setting. Found the new setting "iPad" was gone. However, I did notice the default APN setting (AT&T PTA) remained grey out (not selected).
So, it seems if you force off the default setting, you can go straight to 4G network with iPhone's data plan.
I disabled the cellular network and reactivated it. The connection still worked, so hopefully it will last.
[Update]: Sorry I forgot the important step (3). I tried again, and the whole process works. Yes, I have the phone unlocked already for T-Mobile use (paid $25 online to get the unlock code. Not sure if it is necessary for AT&T data sim card, though).
i think
I think your note has to be unlocked .thats only way
iPad Sim
I am using iPad SIM in note and its working fine. I don't get LTE but HSPA Speeds. I picked new SIM from AT&T Store for my iPad and activated under different email now using it with $30 3GB Plan. I have 'broadband' as apn. My note is unlocked running SAUROM RC 6. I had issues with RC 7 so reverted back.
Rudeman74 said:
I think your note has to be unlocked .thats only way
Click to expand...
Click to collapse
It just can't be on an AT&T based rom. Since Saurom rom is based off of Rogers, the apn "broadband" will work. Has nothing to do with unlock, it's the software that prevents you from using that APN.
montanan said:
I am using iPad SIM in note and its working fine. I don't get LTE but HSPA Speeds. I picked new SIM from AT&T Store for my iPad and activated under different email now using it with $30 3GB Plan. I have 'broadband' as apn. My note is unlocked running SAUROM RC 6. I had issues with RC 7 so reverted back.
Click to expand...
Click to collapse
You are now able to use LTE on the note since AT&T now has a plan for the "New iPad". You just need to change the plan in the online management. Just change the IMEI to the "New iPad". The APN will still be broadband.
I found a IMEI from some person selling it on eBay
powerbooks said:
I got the ATT Note last weekend off second hand, so no contract.
I want to use it primarily as a tablet with data plan (google voice can serve as phone if needed). So I want to try iPad data plan.
I got my iPad sim activated for a monthly plan, but as members noted, that for some reason, the new APN setting can not be saved for some reason (can we blame ATT?). So you can not use the iPad sim directly.
I tried couple of ways, and finally figured out how to do it on my Note:
(1) Create the new APN as previously instructed (call it "iPad" or whatever), with "phone" as the APN setting. Save it.
(2) On the APN list, select the new one, so the default AT&T PTA is grey out, and the new one ("iPad") is on.
(3) Now, change the APN from "phone" to "Broadband" (Sorry I forgot this important step last night!)
(4) Then, instead of saving the change (which would fail), I jumped out of the setting and go straight to home, then web browser to click a link. It might give you an error the first time, but when I clicked the link again, it would eventually start working, and the 4G icon showed up on the top menu.
I wen back to APN setting. Found the new setting "iPad" was gone. However, I did notice the default APN setting (AT&T PTA) remained grey out (not selected).
So, it seems if you force off the default setting, you can go straight to 4G network with iPhone's data plan.
I disabled the cellular network and reactivated it. The connection still worked, so hopefully it will last.
[Update]: Sorry I forgot the important step (3). I tried again, and the whole process works. Yes, I have the phone unlocked already for T-Mobile use (paid $25 online to get the unlock code. Not sure if it is necessary for AT&T data sim card, though).
Click to expand...
Click to collapse
Thanks much for this ....I could not find any other solution so far.....I appreciate you writing this. It works.

[Q] Using phone abroad, can't connect to data network

Hi everyone, I've read quite a few discussions on here but this is my first post.
I've recently moved to Sweden from the US with my sprint lg g3. Before I moved, sprint told me that my plan covers me to use voice and data for free, but only with a specific carrier. They said that it's already taken care of and I shouldn't need to do anything when I get there.
That was one week ago. I've been in Sweden for a week and every day of that week I've spent around an hour on the phone with sprint trying to get my phone to connect to the data network. I get voice just fine, but, from what I understand, the phone is wanting to connect to a different carrier for data and he doesn't know how to force it to connect to the right one.
So, after some digging, it looks like I might be able to create a new apn and maybe connect to the right data network that way? Going down this path, I can't by default add any apns, so I followed another discussion and installed root tweaker to be able to fix that. My phone is indeed rooted on lollipop, but the tweaker doesn't seem to change anything for the apn screen, I still can't add nor edit them.
So, my two questions are, should I even be messing with apns (and if not, what should I be doing), and if I should mess with apns, how can I edit it/make a new one?
Thanks so much in advance, I'm getting frustrated with the sprint guys so I'm trying to take some initiative myself.
Phrixious said:
Hi everyone, I've read quite a few discussions on here but this is my first post.
I've recently moved to Sweden from the US with my sprint lg g3. Before I moved, sprint told me that my plan covers me to use voice and data for free, but only with a specific carrier. They said that it's already taken care of and I shouldn't need to do anything when I get there.
That was one week ago. I've been in Sweden for a week and every day of that week I've spent around an hour on the phone with sprint trying to get my phone to connect to the data network. I get voice just fine, but, from what I understand, the phone is wanting to connect to a different carrier for data and he doesn't know how to force it to connect to the right one.
So, after some digging, it looks like I might be able to create a new apn and maybe connect to the right data network that way? Going down this path, I can't by default add any apns, so I followed another discussion and installed root tweaker to be able to fix that. My phone is indeed rooted on lollipop, but the tweaker doesn't seem to change anything for the apn screen, I still can't add nor edit them.
So, my two questions are, should I even be messing with apns (and if not, what should I be doing), and if I should mess with apns, how can I edit it/make a new one?
Thanks so much in advance, I'm getting frustrated with the sprint guys so I'm trying to take some initiative myself.
Click to expand...
Click to collapse
Try flashing (in recovery) my "MegaAPN" file. It should support a HUGE amount of carriers. You may also need to unlock your apn's so you can edit them. You can do that by searching for this: com.lge.hiddenmenu.settings.ApnUnlock in shortcut master (lite or pro) and clicking the name of the shortcut then just press the "Launch" button (looks like a little Space Ship). Then just press the little "Unlock APN" button and Reboot. You should now beable to add/edit and remove APN's.
Hope this helps:good:
Hi!
I've tried the shortcut master to unlock my apn, and a dialogue bowstring my apn is unlocked appeared, but after a reboot I still have no options to add or edit an apn.
Luckily I do know the carrier I need to be on, and I've found the apn information for that carrier, I just need to be able to add it in the phone I guess.
Thanks for your help!
Phrixious said:
Hi everyone, I've read quite a few discussions on here but this is my first post.
I've recently moved to Sweden from the US with my sprint lg g3. Before I moved, sprint told me that my plan covers me to use voice and data for free, but only with a specific carrier. They said that it's already taken care of and I shouldn't need to do anything when I get there.
That was one week ago. I've been in Sweden for a week and every day of that week I've spent around an hour on the phone with sprint trying to get my phone to connect to the data network. I get voice just fine, but, from what I understand, the phone is wanting to connect to a different carrier for data and he doesn't know how to force it to connect to the right one.
So, after some digging, it looks like I might be able to create a new apn and maybe connect to the right data network that way? Going down this path, I can't by default add any apns, so I followed another discussion and installed root tweaker to be able to fix that. My phone is indeed rooted on lollipop, but the tweaker doesn't seem to change anything for the apn screen, I still can't add nor edit them.
So, my two questions are, should I even be messing with apns (and if not, what should I be doing), and if I should mess with apns, how can I edit it/make a new one?
Thanks so much in advance, I'm getting frustrated with the sprint guys so I'm trying to take some initiative myself.
Click to expand...
Click to collapse
Phrixious said:
Hi!
I've tried the shortcut master to unlock my apn, and a dialogue bowstring my apn is unlocked appeared, but after a reboot I still have no options to add or edit an apn.
Luckily I do know the carrier I need to be on, and I've found the apn information for that carrier, I just need to be able to add it in the phone I guess.
Thanks for your help!
Click to expand...
Click to collapse
If you PM me with the options.... I can try to add it to my MEGAAPN file

Data not working

Have my S9+ from Philippine Globe carrier.
I moved to Singapore and inserted new carrier sim Starhub, call and text is working. Unfortunately mobile data not working. Tried to add/edit APN and seems can not modify due to this message:
"Unable to view the access point name settings.
Access is restricted for the current user profile"
Seems like you need to talk to Starhub.
APN MISSING Spectrum mobile
Samsung Galaxy S9+ Android 10. Not Rooted
I used the protection insurance through spectrum and got a replacement device. There are no APN settings on the device. APN setting modifications are disabled through the Mobile networks UI. I can't reset to default or add an APN manually.
I have spent 4 hours on the phone with various departments with spectrum and no one knows what to do.
New SIM card was activated. Factory reset tried and failed. APN settings were supposedly pushed by the carrier and no change.
Anyone have any advice to either trigger the phone to obtain the APN or how to manually enter them?
**Side note** I have two S9+. One purchased new from spectrum and one the insurance company sent to replace a damaged phone, also from Spectrum.
aadgentry said:
Samsung Galaxy S9+ Android 10. Not Rooted
I used the protection insurance through spectrum and got a replacement device. There are no APN settings on the device. APN setting modifications are disabled through the Mobile networks UI. I can't reset to default or add an APN manually.
I have spent 4 hours on the phone with various departments with spectrum and no one knows what to do.
New SIM card was activated. Factory reset tried and failed. APN settings were supposedly pushed by the carrier and no change.
Anyone have any advice to either trigger the phone to obtain the APN or how to manually enter them?
**Side note** I have two S9+. One purchased new from spectrum and one the insurance company sent to replace a damaged phone, also from Spectrum.
Click to expand...
Click to collapse
Or, is the problem with my LTE hardware? How can I test or run a diagnostic to test the antenna?
aadgentry said:
Or, is the problem with my LTE hardware? How can I test or run a diagnostic to test the antenna?
Click to expand...
Click to collapse
So the carrier is sending me a new SIM card, which basically tells me they have no idea what the problem is because I already tried using a new SIM card and that didn't work the first time.
So I keep trying to find how to verify if there problem is a hardware problem, a firmware problem, or something else. Any advice, suggestions, or troubleshooting steps are greatly appreciated.
Update
aadgentry said:
Or, is the problem with my LTE hardware? How can I test or run a diagnostic to test the antenna?
Click to expand...
Click to collapse
aadgentry said:
So the carrier is sending me a new SIM card, which basically tells me they have no idea what the problem is because I already tried using a new SIM card and that didn't work the first time.
So I keep trying to find how to verify if there problem is a hardware problem, a firmware problem, or something else. Any advice, suggestions, or troubleshooting steps are greatly appreciated.
Click to expand...
Click to collapse
Update: I received another replacement from Assurant and the new device has the same issue!! Are the devices from Assurant not being flashed with the correct configuration for my carrier since then problem follows Assurant and not the device? I have a ticket open with Spectrum but no resolution to this point. Should I root my other S9+, pull the recovery file from it, root the replacement device and flash the files to the replacement device so it gets the correct carrier configuration, then unroot it?

Umidigi F1 and GSIs: Getting them to work with Verizon

Good day all,
I'm encountering an issue: a fairly new phone of mine (Umidigi F1) loses its ability to get data from Verizon Wireless when I install Treble Generic System Images (AOSP-based, typically derived from phhusson's et al work). For clarification, despite being from a small Chinese company, the phone normally fully supports VZW (4G LTE data, calls, and text). While on those GSIs, I get a signal and am able to call people with it, but there is no data from the connection.
The APN settings appear to match the ones that work normally (stock F1 and a Pixel 2), so despite not being able to edit or add a new one, I am led to believe this isn't the culprit. Next, I looked at build.prop; the model, device, and brand info changed from the default states and I believe that VZW may be strict enough not to allow the altered info on their network. Attempting to modify build.prop causes a boot loop, though.
Anybody have any thoughts on what I can do? One of the comments at the top of the build.prop file indicates that it is autogenerated by buildinfo.sh. Should I attempt to modify that instead? Or maybe something else?
Veiran said:
Good day all,
I'm encountering an issue: a fairly new phone of mine (Umidigi F1) loses its ability to get data from Verizon Wireless when I install Treble Generic System Images (AOSP-based, typically derived from phhusson's et al work). For clarification, despite being from a small Chinese company, the phone normally fully supports VZW (4G LTE data, calls, and text). While on those GSIs, I get a signal and am able to call people with it, but there is no data from the connection.
The APN settings appear to match the ones that work normally (stock F1 and a Pixel 2), so despite not being able to edit or add a new one, I am led to believe this isn't the culprit. Next, I looked at build.prop; the model, device, and brand info changed from the default states and I believe that VZW may be strict enough not to allow the altered info on their network. Attempting to modify build.prop causes a boot loop, though.
Anybody have any thoughts on what I can do? One of the comments at the top of the build.prop file indicates that it is autogenerated by buildinfo.sh. Should I attempt to modify that instead? Or maybe something else?
Click to expand...
Click to collapse
many MTK soc devices on pis gsi have this issue with sim based data connection. Some even have issue with sms / text.
I did at one point have data working on one of my mtk phones, only when switched connection typs to 3G. But that was not acceptable because way too slow speeds. A solution may come. but i do not know when.
umidigi-f1-tag
I just got a umidigi f1 and am trying to get it working on Verizon. I have talk ant text(sms and mms) working through sim1. However, like you I can't get data to work.
The odd thing is that I can't seem edit the apn settings. That section is missing from my mobile networks section. I am on a stock rom, not rooted.
The sim I was using is a page plus sim. It gets service though Verizon via Tracphone.
I think my issue is that my apn is not set correctly.
Success!
Go to the phone dialer and dial
*#*#4636#*#*
Go to phone information and change your preferred network type to lte only
The default is lte/umts which probably just good for GSM phones
You should see a lte connect. Hit the ping test to verify if you can ping Google.com
Edited to say, the phone is kind of flaky with regards to the APN setting so ymmv. It was working for me for a while then stopped...
Edited 2: Okay I figured it out. To reveal the Apn menu on Verizon, change the preferred network to LTE only as above, then unselect 4g in the Mobile Network section for the Verizon Sim. Restart the phone. Next time you go to the Verizon section, there should be an Apn setting item. Create the proper Apn for Verizon because the default probably does not work. For me, I needed tracfone.vzwentp.
Here's the phone info screen
Here's the mobile network section for the Verizon Sim. Nonintuituve but had to disable 4g toggle but doesn't have any effect on speed. After a reboot, Apn section shows up
Hellom did you get it to work on Verizon? If so what are the full steps?
Make sure your Verizon sim card is in slot 1. Sadly, it seems like Verizon works best in that slot so not able to use a micro SD card.
On 2 other phones running on Red Pocket Verizon, everything just worked. No need to do anything extra.
Also disable wifi calling.
On my other phone running on tracfone/page plus, I had to do the extra steps in the previous posts above.

Unable to connect to my mobile network

I recently purchased a refurbished phone Samsung Galaxy S21 5G. I just got it yesterday, and found that I am not able to use my mobile network. The sale said it is factory unlocked, and according to the descriptions, it should work just fine with my US Mobile SuperLTE network as well. When I switched on the phone, I see Verizon on the screen and so, I assume that it was locked to Verizon in the past.
When I tried to change the network settings, specifically the APN settings, I get the message "Access Point Name settings are not available for this user." The three dots on the top with reset to default is also greyed out along with Network mode in the previous page. When I click Network Operators and try to connect to the network manually, I am only able to connect to Verizon Wireless and no other. But, calling and messaging seems to work fine. Is it that the unlock process has not been completed properly? Did any of you face the same problem before? It would be great if there is something that I could do to unblock the APN settings as the rest of the phone works really well. The specific model is SM-G991U.
Thanks!
Aisp said:
I recently purchased a refurbished phone Samsung Galaxy S21 5G. I just got it yesterday, and found that I am not able to use my mobile network. The sale said it is factory unlocked, and according to the descriptions, it should work just fine with my US Mobile SuperLTE network as well. When I switched on the phone, I see Verizon on the screen and so, I assume that it was locked to Verizon in the past.
When I tried to change the network settings, specifically the APN settings, I get the message "Access Point Name settings are not available for this user." The three dots on the top with reset to default is also greyed out along with Network mode in the previous page. When I click Network Operators and try to connect to the network manually, I am only able to connect to Verizon Wireless and no other. But, calling and messaging seems to work fine. Is it that the unlock process has not been completed properly? Did any of you face the same problem before? It would be great if there is something that I could do to unblock the APN settings as the rest of the phone works really well. The specific model is SM-G991U.
Thanks!
Click to expand...
Click to collapse
So, you need to go into the settings menu and find about phone, software info. What you want to find is the CSC information.
It will basically look something like this: XAA / XAA-XAA / XAA (or some other letters like VZW or ATT or TMB etc etc.
What taht will tell you is very helpful in determining what rom the phone is running and what kind of device it was originally. Find that in your device and post it and people will help you to figure out what it means.
AsItLies said:
So, you need to go into the settings menu and find about phone, software info. What you want to find is the CSC information.
It will basically look something like this: XAA / XAA-XAA / XAA (or some other letters like VZW or ATT or TMB etc etc.
What taht will tell you is very helpful in determining what rom the phone is running and what kind of device it was originally. Find that in your device and post it and people will help you to figure out what it means.
Click to expand...
Click to collapse
Thank you so much for your reply. I looked through the software section in the about section. I found the following codes about the rom.
Aisp said:
Thank you so much for your reply. I looked through the software section in the about section. I found the following codes about the rom.
Click to expand...
Click to collapse
So the csc info is complicated, I'm no expert on it. But it does look like the OYN indicates it's a multi csc rom. It does have XAA as a part of the code, and that indicates it's 'open' for that specific part. But all the others are VZW. So it's running a vzw rom, obviously.
Your sim US Mobile uses both verizon and t-mobile networks. So it working for calls and texts makes sense, as a vzw phone. You could use patched Odin and flash a different (open) rom, but first you should verify that the device really is unlocked from vzw.
Best way to do that would probably be to insert another carriers sim card and see if it can make calls / texts. If not, it's not unlocked. But are you saying everything works now except mobile data? IOW, no internet access?
I had an international sim card at hand and I put it in. Interestingly the APN settings are no longer blocked. But, I do get a notification from setup wizard saying the inserted sim is not from Verizon and some services may not be available. But, messaging still seemed to work and I was also receiving 4G.
Aisp said:
I had an international sim card at hand and I put it in. Interestingly the APN settings are no longer blocked. But, I do get a notification from setup wizard saying the inserted sim is not from Verizon and some services may not be available. But, messaging still seemed to work and I was also receiving 4G.
Click to expand...
Click to collapse
Oh then yer okay. That message from verizon can be gotten rid of a couple of ways; 1) use adb commands to disable the specific packages 2) use patched Odin and flash a different rom
VZW is the only rom I think that does that, and it's very annoying. I don't remember exactly which packages have to be disabled, but search google and use xda and vzw in keywords and u should find it.
The 2nd option would be my choice. It would do away with vzw crap and with an open rom you may find volte and vowifi will work also.
cheers
Thank you so much for your reply. That sounds great! To just give it a try, I tried putting in a TMobile sim and phone restarted to install software for TMobile. After that the APN settings were unlocked and now I am also able to connect to the internet using my US Moblile sim. The only problem is the the network mode is greyed out.
This rom I think only recognizes network from major telecom providers. So, just flashing with an unlocked rom would just help to unlock all the features and also remove telecom specific crap. I will try to flash it today.
Thank you again!
I also just flashed the stock firmware which is fully unlocked. And there is no bloatware from telecom OEM's. I am now able to use the network and set the APN's, but the Network Mode is still greyed out. Is it possible to know why? I am guessing that if the phone is fully unlocked, I should be able to change the Network Mode. Is there any other info that I can give you to help understand what is happening? I do not see vowifi as well.

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