My co-workers phone service got cut off recently, and after it was re-connected, she lost 4G. I had her on Synergy 255 and had the latest radios I found which was CDMA: 1.48.00.0906 LTE: 0.01.78.0906. Even when I updated her to Synergy 262, the problem persisted.
Anyone know what might have happened, I know the recent OTA update for gingerbread has been giving people problems, is it possible the OTA update problem also affected her phone since she was already in gingerbread?
I just put BAMF Forever 1.0.7 on her phone, and it's still only able to connect to 3G, is the problem on verizon's side?
Check your settings in say an app like LTE on/off make sure she is in LTE mode or cdma/LTE
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Grnlantern79 said:
Check your settings in say an app like LTE on/off make sure she is in LTE mode or cdma/LTE
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Click to collapse
tried to put her on LTE mode only a few time before, and she can only get 1x speed.
Unroot it, return to stock with the full RUU and see if its busted. If it is you probably have a bad radio in the phone...I had to send my first TB back a week after I got it for this reason.....
Customer service was very helpful believe it or not, just make sure you tell them you have already done a hard reset on the phone, done the OTA's and 4G still doesn't work. The will ask you your build number, etc. to make sure it matches what's "in the system".
So just return to unrooted Froyo, do any and all upgrades to get it current, if it still doesn't work you should be able to get a new phone.
wrich73 said:
Unroot it, return to stock with the full RUU and see if its busted. If it is you probably have a bad radio in the phone...I had to send my first TB back a week after I got it for this reason.....
Customer service was very helpful believe it or not, just make sure you tell them you have already done a hard reset on the phone, done the OTA's and 4G still doesn't work. The will ask you your build number, etc. to make sure it matches what's "in the system".
So just return to unrooted Froyo, do any and all upgrades to get it current, if it still doesn't work you should be able to get a new phone.
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I'm hoping I don't have to go there, but it seems I'm not the only one with the problem, since I found some people with similar dilemma on the radio thread.
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Sim card
Another idea is that the sim card is dead.
Verizon 4G sim cards can't be reactivated once their deactivated, this happens when you try activate a 3G phone on verizon from a 4G phone, the sim will be dead in 24 hours, I'm guessing the problem may be the same here, once the SIM was disconnected in the system, it can't be reactivated.
Unfortunately to get a new sim, you'll still have to return to unrooted stock to get support from Verizon, but I expect the phone itself is just fine.
Verizon employees are still somewhat inexperienced dealing with these 4G sim cards from what I've seen in stores, so they may have failed to account for that when they reactivated the service.
That seems more likely to me than the phone just happened to break when the service was disconnected.
Did you ever try just flashing another radio? It's worth a try. I would try flashing the radios from the 1.70.605.0 build.
movielover76 said:
Another idea is that the sim card is dead.
Verizon 4G sim cards can't be reactivated once their deactivated, this happens when you try activate a 3G phone on verizon from a 4G phone, the sim will be dead in 24 hours, I'm guessing the problem may be the same here, once the SIM was disconnected in the system, it can't be reactivated.
Unfortunately to get a new sim, you'll still have to return to unrooted stock to get support from Verizon, but I expect the phone itself is just fine.
Verizon employees are still somewhat inexperienced dealing with these 4G sim cards from what I've seen in stores, so they may have failed to account for that when they reactivated the service.
That seems more likely to me than the phone just happened to break when the service was disconnected.
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Click to collapse
You we're exact on the mark about the sim registration. I told her to replace the sim. And sure enough it worked after it was activated. Glad I didn't I have to resort to going stock and unrooting... She probably would've beat me up...
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UPDATE:
Fixed the problem but putting CM10.1 on the device and changing the cdma subscription to SIM
I bought a Verizon S4 from swappa that had been rooted and unlocked and used on the AT&T network. With a factory reset I couldn't get my sim to work in the phone and so I used Odin to completely restock my device to stock everything. I took it to Verizon and after a couple of hours of trying to figure this thing out they confirmed that it was not attempting to connect to Verizon but AT&T.
Anyone have any idea how I can make it try Verizon instead? I was thinking I'd be rooting it again but I'm pretty lost.
Anybody know how to tell which carrier my DNA would be flashed to? I bought a phone online, and I've been having a hell of a time trying to activate it on Verizon's network. The previous owner did not wipe his data before giving the device to me, and I noticed that there were apps that pertained to PagePlus. So I have a suspicion that this DNA might be flashed for PagePlus and not Verizon. Is there a way to reflash this device back to Verizon network or am I just screwed?
If the ESN was modified than you need special software to restore it. I'm not an expert on this but I've had lots of phones flashed. All the software and the data profile can be restored from the phone but restoring the ESN takes a bit more. What's more is without the box or the original ESN tag it will be hard to know if its been changed or not.
Hi!
After not being able to figure out my wonky data issues for a while now (no LTE when in LTE/CDMA, LTE in LTE only etc) I've read it's because *228 will mess with Verizon's SIM. Well, I traded SIMs with a friend with an S3 and that's definitely the problem. I was able to get 4G on his sim and he wasn't able to with mine.
A couple questions:
1) Will Verizon let me get a new one for free? Even if I am not the account owner? How will I explain this to them?
2) I'm on Hyperdrive currently on MDK baseband, do I need to ODIN back to stock? Can someone assist in finding the correct file to flash? I've searched all over and can't seem to find the correct one.
Thanks for your help.
mehappyz said:
Hi!
After not being able to figure out my wonky data issues for a while now (no LTE when in LTE/CDMA, LTE in LTE only etc) I've read it's because *228 will mess with Verizon's SIM. Well, I traded SIMs with a friend with an S3 and that's definitely the problem. I was able to get 4G on his sim and he wasn't able to with mine.
A couple questions:
1) Will Verizon let me get a new one for free? Even if I am not the account owner? How will I explain this to them?
2) I'm on Hyperdrive currently on MDK baseband, do I need to ODIN back to stock? Can someone assist in finding the correct file to flash? I've searched all over and can't seem to find the correct one.
Thanks for your help.
Click to expand...
Click to collapse
The account holder thing shouldn't matter. Might call & ask.
I had the same problem a few months ago, Odin back to stock, went in got a new one no questions asked
My son has an S9+ G9560 on my ATT plan. He had to get a new SIMM. After getting the new simm he can''t get connection for calls or text or data.
He is in Texas, I'm not.
He was told by ATT, I have no idea how good the rep was, that ATT is no longer compatible with the international unlocked phone.
He has no experience with flashing anything with a phone. His software version is g9650zhu9FUE3, with a May 1 patch.
Broadband version g9650ZCU9FUE3.
Any ideas on what to do? Or is the ATT rep correct?
Thanks,
Have him call AT&T advance tech support, see if they will help.
Or have him go to a Best Buy, Samsung Experience center. They can flash stock roms.
Not sure if they will though because it's not what it was loaded with... they are sort of pricks.
Or maybe they can sort out the sim card issue.