I was given this phone to recover data from for a friend. She doesn't remember her unlock because it's sat forgotten in a drawer for ages now while she's used two or three other phones since. After her dog passed she remembered they have pics and vids of it on this phone and she's desperate to have them back.
The screen is badly damaged and the ribbon is ripped. Replacements are a bit more costly than she is willing to pay, but also the battery is completely dead; maybe needs to be replaced too.
So there's no way that I know of to interact with this device.
Is there a way I can connect this to PC to power it and recover data?
Replacement battery and screen costs for a phone she won't use after data recovery just isn't realistic.
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I accidentally left my phone in my pocket when doing laundry. I caught it pretty quickly, but none the less, it's no longer working.
I have a replacement coming but I have some photos and backups on the broken phone that I would like to retrieve.
I get no power to the phone and it doesn't connect to my computer.
The internal HDD is referred to as the internal SD. Does this mean it's like an SD card, and if I am able to take the phone apart, I should be able to access it like any other SD?
Any tips for how I could get the data off the phone before I have to return it would be much appreciated.
Afaik the internal disk is hardwired to the board, you may or may not be able to remove it (e.g. if soldered?) but I would rather bring it to a repair center and see what they can do?
Just out of curiosity, did you try and let it dry for a few days? Either in sunlight or speed things up with a hairdryer (not too close). I'm serious!
Once I had my phone (albeit not the SGS II) fall into water and it didn't work afterwards. A few days later, carefully trying to dry it to the best of my abilities it was working again. I admit it's a long shot but if you're extremely lucky it's worth giving it a try, no? The phone is broken anyways.
It fell in water on the 28th. I did the hair dryer and the rice trials. Didn't even try to turn it on for more than 24 hours.
Last night my phone was working fine, when I went to bed it was charging and still working. When I woke up this morning the screen was black, with no response. I tried to get into recovery and download mode with no luck. I tries these steps to get into download mode except for the usb jjg The phone is rooted and a rom has been flashed, but I did that a couple of weeks back. I have no idea how this could have happened. Also when I plug it in to charge there is no response from the phone. The screen stays black no matter what I do.
Also about a week ago, I dropped my phone outside, it was in torrential rain over night. The next day when I found it, it booted up no problem and has been working perfectly until today.
Does anyone have any ideas or solutions?
I'd really appreciate any help,
Dillon
I'd faced the same issue once. In this state, even if the phone is connected for charging, all that happens is the phone becomes warm. I tried everything and the final solution was to get it replaced. My phone was covered under warranty.
rajasiman said:
I'd faced the same issue once. In this state, even if the phone is connected for charging, all that happens is the phone becomes warm. I tried everything and the final solution was to get it replaced. My phone was covered under warranty.
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Unfortunately mine is not, I guess I could get a replacement motherboard then, are they easy to replace yourself?
The only replacement motherboard you'll be getting is a 2nd hand one; Samsung don't sell new motherboards (unless you're paying one of their service centres to replace it).
Given it was exposed to water 'overnight' & given it sounds like you used it immediately after water exposure (as opposed to immediately shutting the phone down, removing the battery & leaving it in a bag of rice for a week undisturbed), there's a fair chance even a motherboard replacement won't help if other components are damaged.
Water + electronics = unhappy ending.
Might want to start looking for another phone.
MistahBungle said:
The only replacement motherboard you'll be getting is a 2nd hand one; Samsung don't sell new motherboards (unless you're paying one of their service centres to replace it).
Given it was exposed to water 'overnight' & given it sounds like you used it immediately after water exposure (as opposed to immediately shutting the phone down, removing the battery & leaving it in a bag of rice for a week undisturbed), there's a fair chance even a motherboard replacement won't help if other components are damaged.
Water + electronics = unhappy ending.
Might want to start looking for another phone.
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Yeah I did use it straight away, not the smartest move I must admit. I guess I will, just annoying having to buy a new phone. Thanks for the info, and thanks for reminding me about the bag of rice, in case something like this happens to me again.
Got a unique issue with my G5. Have had it in a Lifeproof case for awhile now.
Last night, it spent most of the time riding in my back jeans pocket where it always does. I've had zero issues with sitting in the car, and whatnot....as I'm not a hipster that wears tight jeans that could possibly damage the device. Anywho, I got out of the car, dropped the phone into my pocket, and went about my evening at work - which involved ZERO sitting.
I go to pull out the device to make a call, verify my fingerprint, and nothing. Well, almost nothing. Its as if half of my screen is "disconnected", and the other half is out of sync. I've attached a youtube video to see what I'm talking about. ( https://youtu.be/357GcnV2-9Y ) My first thought was the ribbon cable became partially dislodged from its plug on the motherboard. I first tried flexing the phone, to see if it magically worked, or changed. Nada.
This am, brought it to the VZW store, expecting a quick fix, but since it shows no damage at all I got nothing but a warranty replacement request, and a promise it would be delivered within 3 days. Thats not good enough, as I use this thing for work. So I looked at alternatives...
I've browsed the teardown on ifixit, and was surprised at its simplicity. I pulled it apart, and re-seated the display ribbon cable, to no avail. Still apparently toast.
I've managed to get through the boot up pattern security I set up, and the phone is active. I just cant get it into MTP mode to copy my crap as I'm guessing I need to pull down and click on the notification to switch it.....which, of course, I cannot see. Basically, I just want to get my crap out of the internal storage before I ship this one back. Obviously I'm going to wipe it with the Android Device Manager before I deactivate, but still would like to salvage something.
Anybody have any thoughts? Or maybe is there a second ribbon cable somewhere that wasnt mentioned in the teardown?
Youtube link: https://youtu.be/357GcnV2-9Y
I have no advice as to how to get your files off, I'm sorry about that.
But I wanted to confirm that this isn't an isolated occurrence and it happened to me! I also babied my phone and never dropped it and it was always in a case.
I don't know what to blame as the cause, I'm hoping just bad quality control. I was hoping it's not due to flexing because it's not as sturdy due to the bottom of the phone not being physically attached.
Photos of the same thing on mine: https://imgur.com/a/eEAmA
This happened 15 days after I bought it and Best Buy returned it for a new one which three weeks later started bootlooping which was a whole fiasco to get repaired and took over a month. LG's quality control is horrible.
+1 as I am having this issue on a Sprint G5, sent to LG for repair after Sprint was no help. 29 days after purchase.
Hello. A few quick searches on my part found a thread here on the forums for controlling your device from your PC. It also includes a script to run when your phone is in recovery to enable USB Debugging. Try it out ( http://forum.xda-developers.com/showthread.php?t=2786395 ). Hopefully I have helped. If you want to just salvage files, you can enable USB Debugging and pull everything through the USB. However, if you want to still use your apps, or harvest app data, or even use titanium backup or the like to make a complete backup to transfer to the new device, enable USB Debugging, then control your phone. Follow the above thread's instructions to do so.
Thank you for your time,
Xzanah
Ok long story short, i threw my phone at the wall and now it wont turn on. Im not too bothered about the phone, ive had it a while and want a new one anyway, however upon removing the micro sd i discovered that all my pics and vids from the last few years are stored on the phone.
As i cant power it on (i get a constant red led if i connect it to anything) i cant see it on the pc to pull data off, anyone have any suggestions for me to get them pics and videos?
I've took it apart but cant see anything obvious to repair, all i can think of now is putting my motherboard into a working z2
The LED is not meant to stay constantly on when connecting the device to something whilst off. It is supposed to go off after a few seconds. That doesn't sound good.
Have you checked to see if you can boot into fastboot mode, or even flash mode? May not help in this case, but if that functionality is working then the device is not dead just yet.
Also, make sure all needed drivers are installed on your computer. The device will not be picked up properly without them. Install them manually if not.
If you can place the motherboard into a working Z2, which will eliminate many potential areas of failure provided it starts working, then that is the only way you can retrieve your data.
It's impossible to retrieve data stored on built-in storage on a dead device, so what you are asking has no straightforward answer.
Next time, please throw significantly cheaper items at walls, and not modern, uncommon smartphones.
last bit is brilliant advice, problem with that is automated services annoy me and the phone is in my hand already when i gotta put up with them lol
I cant get it to power on at all, not fastboot, flash mode nothing.
I know putting the mainboard into a working z2 might not work but i figure thats my best chance, i think it can be done with jtag tools, but not willing to spend a few hundred quid for something ill probably never use again..... I've also seen some eMMC readers available, but as that involves removing the eMMC chip from mainboard id be even more stuck if it didnt work
The short story is, a month into using my phone, and the housing bent on me; and around 5 months of using this, the ribbon cable of the LCD ripped since it was exposed all the time. The phone is still working, but obviously you can't control it. Before I have it repaired, I'd like to back up my entire internal storage first. However, since the screen won't detect anything, you can't set it up.
It's non-rooted, but I don't remember whether I unlocked the bootloader. I don't really know how to get it to recovery either, because you can't manually turn it off since it can't detect touches, and you know MIUI's turn off option (press and hold power button won't do the trick). Otherwise, you'll just have to drain the battery. When you charge it again, it'll automatically turn on and do a normal boot. Btw, it's still running the vanilla 7.0 ROM it came with.
I need to have everything backed up because the store I bought it in won't honor the warranty and want to charge me around $95 for parts replacement. Nice scam. Anyway, it'll take me some time to find a repair shop that has spare parts for this (since the housing is bent beyond repair as well). 'Til then, I really gonna need to re-obtain the files stuck in my phone. Thank you very much!