Moto E went dead while installing update from motorola!! - Moto E Q&A, Help & Troubleshooting

Hi,
I have a moto e 1st gen (XT1022) previously it was working on android 4.4.2 kitkat and I downloaded an update of approx 59 mb should be to make it 4.4.4. It was downloaded successfully and was installing upto half of it but after some time the phone screen went black. I thought it must be the screen only but when I picked the phone after several minutes I found that the phone is turned off and was not able to switch on back. its completely dead not even the fast boot mode is not working.
I tried 2 mins power and volume button press, tried different charger but nothing happens.
When I connect it to pc it gives a sound of phone connecting but then it shows usb device is not recognized...
Please someone help and let me know what can be done... I don't have warranty on this device.
Regards
Robin

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Hello, I'm aware that many other users had the exactly same problem, unfortunately.
Five days ago, I left my phone charging plugged in my computer as I do every day, next day when I woke up I dressed me and unplugged it from my computer and put it in my jean, two minutes after I got it in my hand and I saw that it was dead, tried with no success to power on it.
I plugged it to PC again and I could power on, so I've unplugged it and it died, did the same again and I could stay with it alive for 1 hour and half, after that only when plugged to power on, when going out of work Ive unplugged it and it died, after that no more power on
I Read about everything in xda and google, the result of using fastboot was "FAILED (remote: partition does not exist)"
Tried to flash the boot / recovery / x-loader from the KDZ using the KDZ extractor to IMG and the result was the same as mentioned above.
As I read I could understood, no partition is avaiable/present.
My warranty died when I rooted it, and also expired 6 days before the problem appear (...), anyone can Help?
I'm think, if is possible to make the SD card bootable?

Unable to get flashmode | Xperia z2 D6503 | Lollipop 5.1.1

Hello XDA family
So, i'll start from the beginning of my issues with my xperia Z2, allmost two weeks of reasearch but nothing. I bought this phone preused and with broken digitizer, fixed everything and turned it on, booted up and everything was fine. Phone offered update wich i did and it was the beginning of my troubles. Boot loop was first thing, and few other things wich lead me into buying new genuine battery. I literally spent a day to get out of boot loop by disconnecting the battery, tried to reset and all sorts of thing and still don't know which of those many things actually worked but i got it booted up finally.
So yesterday i took it out of the box again and thought to update it to latest 5.1.1 Lollipop via wifi because i can't get phone into flashmode, so while installing update (android logo with blue loading line) my phone turned off. I turned it on again and same thing, android logo with blue loading line half done and turned off, and again and again. Finally disconnected the battery, connected usb cable to the wall charger, connected battery and red light poped on, so i let phone to charge, after few hours i turned my phone ON and voila, somehow i got latest android installed.. go figure.
When i bought this phone the rear camera didn't work, i saw the icons but didn't take any picture. Did cache clear and other tricks i found from google but nothing works, im not sure but i guess this issue came when last owner updated it from kitkat to lollipop.
So heres my biggest problem, to downgrade z2 to kitkat i need to flash it, but i can't..
When phone is on my pc will recognize it.
When power + VolDown, green led pops on (flashmode) and after few secons i get usb device not recognized. (Tryied some tricks that i found from google, no succsess)
When power + VolUp, blue led pops on (fastboot mode) and flashtool is actually connecting with the phone like it's suppose to be.
Im using Flashtool Version 0.9.19.8 and all necessary drivers are installed, included sony ones. I also Tried different usb ports and different pc, same thing.
MakuAr

My phone is not working :(

hi!
i was trying to upgrade my phone(gionee elife e7)....i went to about phone and clicked on system upgrade.....i waited for it to upgrade after which i clicked continue.....after some time it switched off on its own even when the batter was precisely at 79%.............i tried switching it on but it didn't happen....i long pressed the power button and after about 15 secs a white screen flashed and got switched off again........i also put my phone on charging for 2hrs.....it still didn't work....pls help me with dis problem :crying:

Moto e 1st Gen Reboots while booting.

I unlocked and rooted my moto e 1st Gen mobile. Intially it was fine. But after few days when forgot to charge it, it switched off. Then when i tried to charge it, the phone keeps on rebooting. It means it reboots in the middle of booting. what should i do now?
How to hard shutdown the phone? or How to get to boot menu? Thanks in advance
check Youtube bGlc0DfebE0
RamboArul said:
I unlocked and rooted my moto e 1st Gen mobile. Intially it was fine. But after few days when forgot to charge it, it switched off. Then when i tried to charge it, the phone keeps on rebooting. It means it reboots in the middle of booting. what should i do now?
How to hard shutdown the phone? or How to get to boot menu? Thanks in advance
check Youtube bGlc0DfebE0
Click to expand...
Click to collapse
Keep on holding power + volume down button for few seconds .. u will be in fastboot menu .. from that reboot into twrp recovery and flash another rom

stuck on elephone logo

The phone told me there was a new update I started to install it, got to reboot and now is just on the elephone logo which comes every 20 sec and goes again. I cannot turn the phone off or do anything with it. Any help please
For me just shut down the phone and then reiniciat the phone ....work for me....
Enviado do meu thor através de Tapatalk
same problem here.. wtf nice update elephone, we cant be the only ones right?
now stuck on logo, restarting every 3 seconds with 100% battery...i m not even sure it will work again if battery is drained out
i can do nothing, no trys to get in factory mode or shut the phone down worked..
stuck on elephone log after upgrade
My elephone P9000 is now cycling the elephone logo every 8 seconds or so after the latest audio upgrade... It will not switch off or do anything else. Did you solve the problem. Or anyone else help. Can you share with me? Thank you.
same problem here.. wtf nice update elephone, we cant be the only ones right?
now stuck on logo, restarting every 3 seconds with 100% battery...i m not even sure it will work again if battery is drained out
i can do nothing, no trys to get in factory mode or shut the phone down worked..
Click to expand...
Click to collapse
so my battery was fully empty now.. i even pressed the power button 100 times after the battery was empty, to make sure all current is out of the phone.
plugged in charger... after 10 seconds phone start itself (after viewing the picture of empty battery) and elephone logo shows short and then back to showing picture of empty batterie cycle. After some minutes, and battery is loaded a little bit, elephone logo cycles again.
So rest in piece my p9000, i can nothing, i cant do anything from my pc because its only starting for like 5 seconds, i cant shut it down because of that and i cant get in factory mode
i am so pissed right now
just wanted to install the new update, everything worked fine like all the times before that and now my phone is ready for the trashcan.
Is there any way to reset the software without getting in factory mode?
Reset from sp flash tools?
Pro4TLZZ said:
Reset from sp flash tools?
Click to expand...
Click to collapse
the phone turns on and off in a cycle of 5 seconds, so that wont work
and i cant stop that cycle.
even if battery is 0% (i even press power button many times so really its drained out). If i recharge it, the cycle starts again without me doing anything. The Power button is not broken or something. it all began after i started new ota update and the phone rebooted like "mkitty" has the same problem it seems
Same for me, I have no idea how to restart my phone. And i dont want to loose all data I have on it.
have you tried to hold the volume up and power at the same time during the restart process to try and force recovery?
xvicedice said:
have you tried to hold the volume up and power at the same time during the restart process to try and force recovery?
Click to expand...
Click to collapse
Hello,
Yes . I have tried that.
I have a list of options that come up on the screen.
I have tried them apart from the wipe data/factory reset.
But it is still the same result.
Thank you for help.
Any more ideas?
what OTA update version did you update?
Simplytouched said:
what OTA update version did you update?
Click to expand...
Click to collapse
It said something about wifi and audio update. I followed the instructions as per a previous update (which worked OK). I never took notice of any version numbers etc.
I have all I need to flash a new rom to the bricked phone but when I connect the off phone to my pc the usb not recognised comes up and I cannot flash the rom to the phone. and yes I have the mediatek vcom drivres install. Why did I buy a Chinese phone elephone p9000 please stay well away from it. on paper is a great phone but in reality does not perform in any sense, battery only lasts 7 hours if I was lucky camera crap, gps works most of the time all that ram and power and t struggles with some videos o dear god. never again. now I cannot even read what I have on the sd cos is formatted for the phone.
juka1 said:
I have all I need to flash a new rom to the bricked phone but when I connect the off phone to my pc the usb not recognised comes up and I cannot flash the rom to the phone. and yes I have the mediatek vcom drivres install. Why did I buy a Chinese phone elephone p9000 please stay well away from it. on paper is a great phone but in reality does not perform in any sense, battery only lasts 7 hours if I was lucky camera crap, gps works most of the time all that ram and power and t struggles with some videos o dear god. never again. now I cannot even read what I have on the sd cos is formatted for the phone.
Click to expand...
Click to collapse
Its actually a great phone. Do you have twrp installed and can you get access to it? You could always boot into twrp transfer over the ROM and install it from there. If you have installed the vcom drivers then when the USB not recognized alert pops up. Go to settings and device manager. Right click the unknown device and click let me pick driver. You should be able to install it from there
The only thing I can suggest is to take the back panel of and unplug the battery. There videos on how to do this if you search YouTube or the forum. Effectively you perform a hard reset of the phone.
If and when you do get it working just twrp installed and do a backup of the whole phone working before performing any future upgrades or Rom changes. Its just better safe then sorry.
thenk you very much for that
The problem is that when I connect the phone on the off to the pc starts again the cycling through the elephone logo so the pc sees the phone for a few seconds in which does not recognises it and then is like the phone goes off until the next cycle so no time to go to device manager and install manually. but thank you for the comment.
removing the battery will void the warranty. I had the phone only since may.
It's unlikely it really matters. Your phone seller not going to take it back or fix it for free just because it's bootlopping. Well they may so just ask them. If you can't get it into recovery then a battery disconnect or contact your seller are your options
thank you
Android-UK said:
It's unlikely it really matters. Your phone seller not going to take it back or fix it for free just because it's bootlopping. Well they may so just ask them. If you can't get it into recovery then a battery disconnect or contact your seller are your options
Click to expand...
Click to collapse
I can get it into recovery mode but I haven't got any software install in the sd card to do a recovery that is why I thought my only option was the sp flashing tool and the room which I have
juka1 said:
I can get it into recovery mode but I haven't got any software install in the sd card to do a recovery that is why I thought my only option was the sp flashing tool and the room which I have
Click to expand...
Click to collapse
Well in that case all you need is a stock rom and yes just flash them with sp tools and it should start booting again. The fact you can get to recovery is a good sign.
Android-UK said:
Well in that case all you need is a stock rom and yes just flash them with sp tools and it should start booting again. The fact you can get to recovery is a good sign.
Click to expand...
Click to collapse
sorry for all of this and thank you very much for your help but when I put the phone in recovery mode by pressing the down volume and power key and connect the phone to the pc it is not recognized by the pc so I can't flash the room

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