Help pls... SM-G925F 6.0.1 keeps restarting on its own - Galaxy S6 Edge Q&A, Help & Troubleshooting

hi guys,
this is actually my wife's phone so help me or i get the sack lol
recently phone started restarting on it's own on different intervals then just today it reboots stays for less than 10 seconds then reboots again and so on.
i wiped device to factory from recovery vol up + home + power (she is on stoc rom 6.0.1 with no roots or unlocks or whatsoever) and same problem, so i downloaded and flashed the software again via odin and still same problem, then tried flashing again and then before booting going into recovery and wiping cache and full wipe again and still rebooting.
i'm all out of ideas so any help will be appreciated as now it just reboots and we cannot maintain phone open for more than 10 seconds.
this is what i downloaded and used:
Country
Egypt
Version
Android 6.0.1
Changelist
7169835
Build date
Wed, 12 Oct 2016 12:19:36 +0000
Security Patch Level
2016-10-01
Product code
EGY
PDA
G925FXXS4DPJ4
CSC
G925FOJV3DPB4

ahassouna said:
hi guys,
this is actually my wife's phone so help me or i get the sack lol
recently phone started restarting on it's own on different intervals then just today it reboots stays for less than 10 seconds then reboots again and so on.
i wiped device to factory from recovery vol up + home + power (she is on stoc rom 6.0.1 with no roots or unlocks or whatsoever) and same problem, so i downloaded and flashed the software again via odin and still same problem, then tried flashing again and then before booting going into recovery and wiping cache and full wipe again and still rebooting.
i'm all out of ideas so any help will be appreciated as now it just reboots and we cannot maintain phone open for more than 10 seconds.
this is what i downloaded and used:
Country
Egypt
Version
Android 6.0.1
Changelist
7169835
Build date
Wed, 12 Oct 2016 12:19:36 +0000
Security Patch Level
2016-10-01
Product code
EGY
PDA
G925FXXS4DPJ4
CSC
G925FOJV3DPB4
Click to expand...
Click to collapse
http://www.sammobile.com/firmwares/download/106963/G925FXXS4DPJ2_G925FBTU4DPH1_BTU/
Try to download and flash this. It will most likely fix it but if not... ket me know and i can further help.

i have the same problem.more of this when trying to update from google play device stop suddenly and reboot.i have tried all kind of tricks (root,other firmware,other kernel etc) have the same problem.currios think if i deactivate update from play store and use phone only for talk , messages or internet browsing have no bootloop or sudden death.
do you have any ideea what could be or how to solve?thanks for help

pashamangl said:
i have the same problem.more of this when trying to update from google play device stop suddenly and reboot.i have tried all kind of tricks (root,other firmware,other kernel etc) have the same problem.currios think if i deactivate update from play store and use phone only for talk , messages or internet browsing have no bootloop or sudden death.
do you have any ideea what could be or how to solve?thanks for help
Click to expand...
Click to collapse
Update play store and play services manually?

i update manually playstore more of this i even downgrade it but same situation.i think that some s6 edge pcb have conflicts with MM

Related

[Q] Stock Unlocked 4.1.2 GT-I9300[T] Freezing when WiFi is Connected

Hi All,
I've got an stock Unbranded 4.1.2 GT-I9300[T] on Three UK and over the last few days it has been repeatedly freezing. Out of frustration I've done a factory reset and left it with just the stock apps running. From there I've narrowed it down to WiFi, when it's enabled the phone will operate correctly for a few minutes and then it will freeze. When the freeze occurs some animations like the Update icon in the status bar or a Live Wallpaper will continue for a few seconds but the phone remains unresponsive. From there the only way to get it to respond is to do a hard reset by holding down the power button.
I've got a few extra details from the About menu but I'm not sure how much help it'll be:
Baseband Version
I9300XXELLA
Kernal Version
3.0.31-742798
Any assistance you could provide would be appreciated. I've had the phone for 6 months and gone through two OTA updates without significant issue but this bug is causing me more than a few problems.
Exact same issue here.
I flashed the latest I9300XXELLA to the phone using ODIN and then did a factory reset.
It now freezes every few minutes, usually after I've pulled down the notification menu.
Its also restarted itself several times.
Can anyone suggest any fixes?
Some more info, I've now had two more system freezes while using Speed Test and Downloading an app, both on mobile data. Seems to be something to do with the Wireless firmware?
I am facing the exact same problem in India on XXELLC which was up for download on 28th Jan 2013.
I have wiped the phone and the cache several times but the same issue of freezing.
Anyone have a solution pls help.....
Same problem.... with stock firmware
manish1c said:
I am facing the exact same problem in India on XXELLC which was up for download on 28th Jan 2013.
I have wiped the phone and the cache several times but the same issue of freezing.
Anyone have a solution pls help.....
Click to expand...
Click to collapse
Same problem me too india gs3 . so flashed older version from odin .

850f Lollipop issue

Hi Guys,
Had a problem with the lolipop upgrade on my 850f.
I was BTU (Unrooted) before on 4.4.
after flashing the XEF lollipop via odin, i went to recovery to wipe device and it wiped most except for E: for which it gave an error (E: unknown volume for path /sbfs) - i ignored the error and proceeded ahead.
Unit reboots perfectly, all OK except for the left capacitive key. the light on it works but it doesnt detect anything, i tried the *#0*# option to check if its picking up anything but the key is unresponsive.
i know its not a HW issue since it was working perfectly before the lollipop flash.
i have wiped by device twice after that and get the same 2 problems, the E: error during wipe and the left capacitive key is not working.
any suggestions?
JawadHai said:
Hi Guys,
Had a problem with the lolipop upgrade on my 850f.
I was BTU (Unrooted) before on 4.4.
after flashing the XEF lollipop via odin, i went to recovery to wipe device and it wiped most except for E: for which it gave an error (E: unknown volume for path /sbfs) - i ignored the error and proceeded ahead.
Unit reboots perfectly, all OK except for the left capacitive key. the light on it works but it doesnt detect anything, i tried the *#0*# option to check if its picking up anything but the key is unresponsive.
i know its not a HW issue since it was working perfectly before the lollipop flash.
i have wiped by device twice after that and get the same 2 problems, the E: error during wipe and the left capacitive key is not working.
any suggestions?
Click to expand...
Click to collapse
I have the same problem, tried wipe/factory reset, both before flash and after. Still same error. My solution is to flash back to 4.4.4. Then it starts to work again
Jimmymoeller said:
I have the same problem, tried wipe/factory reset, both before flash and after. Still same error. My solution is to flash back to 4.4.4. Then it starts to work again
Click to expand...
Click to collapse
ah okay, you tried flashing 502 again after your key works in 444? also what versio of odin did you use? i used 3.10...
would be good to know what others used who arent having this problem.
I have flashed it 4 times, still same problem. Even after flashing 4.4.4. Tried both 3.10 and 1.85 odin. Same problem
Jimmymoeller said:
I have flashed it 4 times, still same problem. Even after flashing 4.4.4. Tried both 3.10 and 1.85 odin. Same problem
Click to expand...
Click to collapse
interesting.... it seems like a fw bug but its wierd that not many are affected by it.
i would like to know or pin point whats causing this.
were you on BTU before you upgraded to 502?
did you encounter the E: unknown volume for path /sbfs error?
do you think the firmware file we downloaded had a corruption?
JawadHai said:
interesting.... it seems like a fw bug but its wierd that not many are affected by it.
i would like to know or pin point whats causing this.
were you on BTU before you upgraded to 502?
did you encounter the E: unknown volume for path /sbfs error?
do you think the firmware file we downloaded had a corruption?
Click to expand...
Click to collapse
I was on rooted stock 4.4.4. Just bought it, I also encountered the same error, and I've downloaded 5.0.2 from 3 different mega upload. So I don't think that's the problem :/
Jimmymoeller said:
I was on rooted stock 4.4.4. Just bought it, I also encountered the same error, and I've downloaded 5.0.2 from 3 different mega upload. So I don't think that's the problem :/
Click to expand...
Click to collapse
interesting buddy, sounds like both the error are related..?
anyone had the E: error but the left soft/capacitive key still works after the update to 502?
same problem
left softkey not working
Did you get the E: error during the device wipe?
We all have G850F model, the only difference is the SCS, aka for which market our phones are made for, mine is originally XEH (Hungary), converted to XEF, and i don't have that problem. Why don't people who have issues with left softkey say for which market are their phones made for, maybe we can narrow it down.
Someone with a Galaxy Alpha "SM-G850A" (the at&t) model posted a very similar problem here. His left softkey stopped working after the update and as there is no Stock firmware file available for the A model he was pretty much struck with a broken device. So i don't think it has anything to do with ODIN or CSC. the guy with atnt phone updated his via OTA the bug HAS TO BE in the firmware but so far only a few devices have been affected. This is the real question here.
mine was btu and i flashed the firmware via odin 3.10
after the update i reset and saw the e: error and once device booted the left key was dead.
is usb debugging have something to do with it?
i try to reflash and wipe today
it still problem.
left key is dead
mildj84ns said:
We all have G850F model, the only difference is the SCS, aka for which market our phones are made for, mine is originally XEH (Hungary), converted to XEF, and i don't have that problem. Why don't people who have issues with left softkey say for which market are their phones made for, maybe we can narrow it down.
Click to expand...
Click to collapse
i'm from Kazakhstan and my left softkey not working. My CSC is SKZ
JawadHai said:
Hi Guys,
Had a problem with the lolipop upgrade on my 850f.
I was BTU (Unrooted) before on 4.4.
after flashing the XEF lollipop via odin, i went to recovery to wipe device and it wiped most except for E: for which it gave an error (E: unknown volume for path /sbfs) - i ignored the error and proceeded ahead.
Unit reboots perfectly, all OK except for the left capacitive key. the light on it works but it doesnt detect anything, i tried the *#0*# option to check if its picking up anything but the key is unresponsive.
i know its not a HW issue since it was working perfectly before the lollipop flash.
i have wiped by device twice after that and get the same 2 problems, the E: error during wipe and the left capacitive key is not working.
any suggestions?
Click to expand...
Click to collapse
Originally the CSC was XEH (Hungary) I updated the phone with the XEF FW and I also get the /sbfs error in recovery. Although everything seems to for except on thing: Doing a firmware upgrade and initialization in KIES it sets the CSC to TPH (Portugal) and now displays tww versions for the CSC. So from that time KIES doesn't recognize the phone as a stock device.
Cannot go back to the original FW even if I download it from sammobile since I cannot set the CSC without root privileges
Does any body know a solution for this issue?
---------- Post added at 02:50 PM ---------- Previous post was at 02:48 PM ----------
mildj84ns said:
We all have G850F model, the only difference is the SCS, aka for which market our phones are made for, mine is originally XEH (Hungary), converted to XEF, and i don't have that problem. Why don't people who have issues with left softkey say for which market are their phones made for, maybe we can narrow it down.
Click to expand...
Click to collapse
Are you also form Hungary? Did you tried to go back to stock? I cannot cahnge the CSC back to XEH. Without root....
---------- Post added at 02:51 PM ---------- Previous post was at 02:50 PM ----------
And as an extra I cannot flash service provider branded FW to the phone.
Odin gives me a huge red FAIL.....
Does anybody know what the /sbfs partition is?
xef update
im from romania.
phone was bought with free carrier rom from shop like in details below
Model SM-G850F
Model name GALAXY Alpha
Country Romania
Version Android 4.4.4
Changelist 4012980
Build date Tue, 27 Jan 2015 00:10:04 +0000
Product code ROM
PDA G850FXXU2BOA2
CSC G850FOXX2BOB2
after installing xef with odin - no problems, all buttons work, no overheating, good performance
i have flashed the firmware without enabling usb debugging
maby one of you with issues should try flashing without usb debug enabled like in my post from this link:
http://forum.xda-developers.com/showpost.php?p=60519632&postcount=10
I had the same problem, and I did this:
Went to Chrome - Settings - Combine Tabs and Apps. I deactivated the option, and by mistake, hit the back button, and started working.
Eventhough the option is Deactivated, when I press the left button, I can see Chorme's tabs wtithin the Recents Apps.
After that had to install and app from Google Play, and after doing so, the button stopped working again. I restarted de phone, and 20 minutes later, the button started working. I have no clue of what's going on.
JawadHai said:
Hi Guys,
Had a problem with the lolipop upgrade on my 850f.
I was BTU (Unrooted) before on 4.4.
after flashing the XEF lollipop via odin, i went to recovery to wipe device and it wiped most except for E: for which it gave an error (E: unknown volume for path /sbfs) - i ignored the error and proceeded ahead.
Unit reboots perfectly, all OK except for the left capacitive key. the light on it works but it doesnt detect anything, i tried the *#0*# option to check if its picking up anything but the key is unresponsive.
i know its not a HW issue since it was working perfectly before the lollipop flash.
i have wiped by device twice after that and get the same 2 problems, the E: error during wipe and the left capacitive key is not working.
any suggestions?
Click to expand...
Click to collapse
in this past 2 days I have flashed 850F 3 times with odin testing Eudemony V4 rom,
all the time both key working,I have reach several time black screen when booting phone,than flash again but
I can manage to boot phone,my answer was that this hapend on some phones
do we know rooted or non rooted,850A all phones are non rooted also
cant wipe dalvic & cash after flashing new rom/system of LolliPop maybe this is answer
Sm-g850f full rom 4 file
Hi
i'm sorry for my engilsh not good becoz i'm arabic
this is Full rom for galaxy alpha Factory Roms or Repair Firmware
I returned to the system from Lolipop 5.0.2 to Kit Kat 4.4.4
There are four files must be downloaded and installed by Odin v3.09
galaxy alpha 4.4.4
SM-G850F
this is the link: mega.co.nz/#F!kwNBQbqA!bp-Tr1hmSmIwoqJdJKyzdg
thank you

[Q] S6 Edge keeps random rebooting after OTA update MM 6.0.1 update

Hey guys,
since 2-3 weeks i'm using the 6.0.1 official version which i got via OTA update (everything original on my phone, no root, no flashing any software) for my international S6 Edge.
First i noted havy battery drain and uninstalled a few apps. A weather widge forced the heacy battery drain and my phone worked fine.
Since 4 Days i have problems with random reboots. It started with some reboots a day and now it keeps rebooting after i unlocked sim card and want to use my phone. I managed to put my phone in flight mode and i were able to make a backup of my userdata via samsung smartswitch. I initialized the phone via the software and it flashed the newest version. After it finished it booted up and in the language selection screen it keeps rebooting.
I read about corrupted files due update from version 5.x to 6.0.1 and thought to wipe the phone and flash newest software via smartswitch would fix the problem but my phone is not usable anymore.
Maybe you have any advice for me?
Thanks for your further help!
greets
Bastian
Hi borth87
As it won't get worst, I suggest to flash a clean Stock version.
From SamMobile find the latest firmware for your device model.
After, for the download, I suggest you to use:
[TOOL] SamFirm - Samsung firmware downloader & checker
Just provide Model+Region and it will find you the newer firmware available. Please, before download, check the boxes: CRC32 & Decrypt
Flash the above using the lastest Odin v3.11.1
- Open Odin
- Reboot Phone in Download Mode (press and hold Home + Power + Volume Down buttons)
- Connect phone and wait until you get a blue sign in Odin
- Add the firmware file downloaed to AP / PDA
- Make sure re-partition is NOT ticked
- Click the start button, sit back and wait few minutes
Let us know your path.
Nice regards.
.
borth87 said:
Hey guys,
since 2-3 weeks i'm using the 6.0.1 official version which i got via OTA update (everything original on my phone, no root, no flashing any software) for my international S6 Edge.
First i noted havy battery drain and uninstalled a few apps. A weather widge forced the heacy battery drain and my phone worked fine.
Since 4 Days i have problems with random reboots. It started with some reboots a day and now it keeps rebooting after i unlocked sim card and want to use my phone. I managed to put my phone in flight mode and i were able to make a backup of my userdata via samsung smartswitch. I initialized the phone via the software and it flashed the newest version. After it finished it booted up and in the language selection screen it keeps rebooting.
I read about corrupted files due update from version 5.x to 6.0.1 and thought to wipe the phone and flash newest software via smartswitch would fix the problem but my phone is not usable anymore.
Maybe you have any advice for me?
Thanks for your further help!
greets
Bastian
Click to expand...
Click to collapse
Thanks for the reply.
Will the flashing via odin touch the knox warranty?
greets,
Bastian
Hi B
No. Just flashing Sammobile firmwares via ODIN will NOT trip knox.
Have fun.
borth87 said:
Thanks for the reply.
Will the flashing via odin touch the knox warranty?
greets,
Bastian
Click to expand...
Click to collapse
Hey,
unfortunately the problems are still the same....
Thanks for your help.
greets
Hi borth87
Sad to know ...
Had you tried downgrade ?
Nice regards.
.
borth87 said:
Hey,
unfortunately the problems are still the same....
Thanks for your help.
greets
Click to expand...
Click to collapse
down grade to Lollipop? Is that possible?
edit: found a video where someone is just flashing 5.1.1. over 6.0.1, i will try this also
greets
Did the downgrade to 5.1.1 i and problems are still the same... I think i will send it to repair
I got back my phone from repair. They switched Mainboard and some minor parts.
Everything is working fine now. As it was warranty i dont have to pay for the change.
greetz
Hi.
I has the same problem. I tried to flash all of firmwares (always STOCK), but it's failed with ODIN all times. Samsung Smart Switch PC software say system repair succesfull (with emergency update repair), but the problem keep joke with me.
Phone don't repond without charger. With PC connection, i don't allow to run restore mode, only ODIN mode. With Wall charger adapter, i allow to run restore mode, odin mode, safe system mode, normal system, but i wiped cache, i do factory reset, i rebooted in bootloader and rebooted system as normal. When i run system in normal mode, language selection show up, and when i press next, phone reboot. When i run system in safe mode, i can select my language, and i can connect to my WiFi, but after i press NEXT at wifi list, phone reboot.
So in safe mode i able to do more one step, but system keep rebooting. Charging screen show battery at 89-90% all times, system start updating battery status from 1% to 100% (1 percent/ 1.5 sec).
Some times red-green-blue-purple rows show at Samsung logo and i got bootloop. Like when i put off my battery from my old phone.

DRK not found on NOTE 4 (N910T)

Hi All,
I'm really not sure how to go about with this so hopefully I can get some help here. I have a Note 4 (N910T) model which was never able to do OTA update from it's 5.1.1 state. It'd download the patch and upon reboot, it'd say installation fail.
Eventually I went into the rabbit hole and used Odin to try to update the phone to 6.0.1. No luck either as it'd just get stuck on aboot. I rebooted the phone and tried to use Smartswtich from samsung and hoped that it'd update using that. Not only does it not work and stuck in the "Odin Mode (fast track)" screen, it eventually tell me that I need to go through recovery to get it back.
I didn't know what to do at that point, so I've decided to try my luck again with Odin. This time, the patch went through successfully with my surprise. However upon reboot after the patch is installed, it gave me an error "DRK not found" error. I simply reboot the phone and all seems to be working. On 6.0.1, no lagging issue, no wireless/mobile network issue, nothing.
However, I do want to know if I still have an error of DRK not found, and would like to patch that hole before any problem occurs. Can any one help? I haven't rooted the phone yet.
bump, any help would be welcomed. Thanks!! :crying:
Is it still giving that error upon every reboot or it was only on the first reboot? If you aren't having other issues and your IMEI / service / etc is fine, then nothing to worry about.
You also kept mentioning "patch". This is not common usage. What file did you flash via Odin?
Thanks for the reply!! this is what i downloaded to update the firmware using Odin:
rootmygalaxy.net/download-install-n910tuvu2epe3-marshmallow-t-mobile-note-4 (http at front)
the IMEI seems fine, and it doesn't show the error upon reboot except the first time. However the phone seems to freeze quite often now for no reason at all. Not sure how to troubleshoot that one.
es0tericcha0s said:
Is it still giving that error upon every reboot or it was only on the first reboot? If you aren't having other issues and your IMEI / service / etc is fine, then nothing to worry about.
You also kept mentioning "patch". This is not common usage. What file did you flash via Odin?
Click to expand...
Click to collapse
oc9653 said:
Thanks for the reply!! this is what i downloaded to update the firmware using Odin:
rootmygalaxy.net/download-install-n910tuvu2epe3-marshmallow-t-mobile-note-4 (http at front)
the IMEI seems fine, and it doesn't show the error upon reboot except the first time. However the phone seems to freeze quite often now for no reason at all. Not sure how to troubleshoot that one.
Click to expand...
Click to collapse
Did you install the 1st link there from the Download button or the 2nd one for the n910t3 file located @ androidfile?
I actually used another firmware today and so far it seems to not lag AS much.. but still freezes with no apparent reason:
http://forum.xda-developers.com/note-4-tmobile/development/roms-10-29-2014-t2922618
The one that I downloaded was N910TUVS2EPG2_N910TTMB2EPG2_TMB = v6.0.1 = Build date Thu, 07 Jul 2016 13:33:23 +0000 = NEWEST UPLOADED FIRMWARE
The reason I flash again is because I tried to root my device using CF_auto root, which upon reboot, caused an error of "Kernel is not Seandroid enforcing" on boot menu.
Oh and the DRK error comes back everytime after i flash the firmware, but it only appears once, and no more on subsequent reboots. My IMEI looks fine but my S/N upon typing *#60# is (none)
bump .. phone is rebooting more and more, and it's freezing more often now... help please!!

Samsung Tab E SM-T560NU - Randomly Crashes and Restarts

- HI, I'm not sure what is wrong with my tablet. I have a Samsung Tab E which was bought in Jan 31 of 2017 Model number SM-
T560NU with the following specs .
Kerner version
3.10.49-12379902
[email protected] # 1
Build Number
NMF26X.T650NUUEU1CQJ3
It will randomly restart itself and boot back up. Once I had it turned of for the night only to find it was turned on when I woke up in the morning. It shuts down randomly for no reason. I have tried the follow:
Wipe Cach
Factory Reset
I didn't install any apps on the tablet and just used a boot logger to see when it crashes.
I don't know what to do with it, I tried contact Samsung for a repair but they only use Fed-ex shipping labels and Fed-ex will not pick it up for me and its over a 1400 km return trip to drop it of at a Fed-ex location, Yes i live in a rural place in Newfoundland Canada. ...
Any help on this would be great,
Is there any apps that track and show you what causes the crashes?
TIA
Hi , if you have a pc with internet search on the internet stock firmware for your device and your region , download Odin , put your phone in Download mode and flash it .
Teddy Lo said:
Hi , if you have a pc with internet search on the internet stock firmware for your device and your region , download Odin , put your phone in Download mode and flash it .
Click to expand...
Click to collapse
Hi ..
I have tried this method already, I installed the (T560NUUEU1CQJ3) version of Android 7.1.1 and the problem still came back. Now, knock on wood I flashed it with Odin to android 6.1.1 (T560NUUEU1BPF5) so far it has gone 18 hours with out crashing, i'll provide and update on how long it stays running.
If it is a firmware issue with samsung it really sucks as I would love to be running Android 7.1.1
Thanks for you input, much appreciated
Hi once again , did you tried with 4 file repair firmware for your device maybe that will solve your problem . Search over the internet if is available for your device and your region.
Hi. What's the advantage of this over Odin? It seems to be the same process. What am I missing?
Update. 6.0.1 ran for 36 hours and did not crashnthe tablet. I then updates to the newest 7.1.1 and so far after 12 hours no crashes.

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