- HI, I'm not sure what is wrong with my tablet. I have a Samsung Tab E which was bought in Jan 31 of 2017 Model number SM-
T560NU with the following specs .
Kerner version
3.10.49-12379902
[email protected] # 1
Build Number
NMF26X.T650NUUEU1CQJ3
It will randomly restart itself and boot back up. Once I had it turned of for the night only to find it was turned on when I woke up in the morning. It shuts down randomly for no reason. I have tried the follow:
Wipe Cach
Factory Reset
I didn't install any apps on the tablet and just used a boot logger to see when it crashes.
I don't know what to do with it, I tried contact Samsung for a repair but they only use Fed-ex shipping labels and Fed-ex will not pick it up for me and its over a 1400 km return trip to drop it of at a Fed-ex location, Yes i live in a rural place in Newfoundland Canada. ...
Any help on this would be great,
Is there any apps that track and show you what causes the crashes?
TIA
Hi , if you have a pc with internet search on the internet stock firmware for your device and your region , download Odin , put your phone in Download mode and flash it .
Teddy Lo said:
Hi , if you have a pc with internet search on the internet stock firmware for your device and your region , download Odin , put your phone in Download mode and flash it .
Click to expand...
Click to collapse
Hi ..
I have tried this method already, I installed the (T560NUUEU1CQJ3) version of Android 7.1.1 and the problem still came back. Now, knock on wood I flashed it with Odin to android 6.1.1 (T560NUUEU1BPF5) so far it has gone 18 hours with out crashing, i'll provide and update on how long it stays running.
If it is a firmware issue with samsung it really sucks as I would love to be running Android 7.1.1
Thanks for you input, much appreciated
Hi once again , did you tried with 4 file repair firmware for your device maybe that will solve your problem . Search over the internet if is available for your device and your region.
Hi. What's the advantage of this over Odin? It seems to be the same process. What am I missing?
Update. 6.0.1 ran for 36 hours and did not crashnthe tablet. I then updates to the newest 7.1.1 and so far after 12 hours no crashes.
Related
Hi All,
I've got an stock Unbranded 4.1.2 GT-I9300[T] on Three UK and over the last few days it has been repeatedly freezing. Out of frustration I've done a factory reset and left it with just the stock apps running. From there I've narrowed it down to WiFi, when it's enabled the phone will operate correctly for a few minutes and then it will freeze. When the freeze occurs some animations like the Update icon in the status bar or a Live Wallpaper will continue for a few seconds but the phone remains unresponsive. From there the only way to get it to respond is to do a hard reset by holding down the power button.
I've got a few extra details from the About menu but I'm not sure how much help it'll be:
Baseband Version
I9300XXELLA
Kernal Version
3.0.31-742798
Any assistance you could provide would be appreciated. I've had the phone for 6 months and gone through two OTA updates without significant issue but this bug is causing me more than a few problems.
Exact same issue here.
I flashed the latest I9300XXELLA to the phone using ODIN and then did a factory reset.
It now freezes every few minutes, usually after I've pulled down the notification menu.
Its also restarted itself several times.
Can anyone suggest any fixes?
Some more info, I've now had two more system freezes while using Speed Test and Downloading an app, both on mobile data. Seems to be something to do with the Wireless firmware?
I am facing the exact same problem in India on XXELLC which was up for download on 28th Jan 2013.
I have wiped the phone and the cache several times but the same issue of freezing.
Anyone have a solution pls help.....
Same problem.... with stock firmware
manish1c said:
I am facing the exact same problem in India on XXELLC which was up for download on 28th Jan 2013.
I have wiped the phone and the cache several times but the same issue of freezing.
Anyone have a solution pls help.....
Click to expand...
Click to collapse
Same problem me too india gs3 . so flashed older version from odin .
hi. im ador eligio. from philippines. I have a very big problem with my samsung galaxy note 3 sm-n9005 jetblack 32gb. I just purchased this smart phone last august 11, 2014. at first, the phone seems to function well. And just 2 days ago I found out that the maps application is not accurate, cant get a lock to its gps signal. If i turn on its wifi and GPS and accessed the maps application , the application points my location to POLAND. It always points there to that country. the only remedy that I found out is to restart or reboot the phone. and after a reboot it functions normal again and after 5mins of using maps it will point me again to POLAND. the GN3 sm-n9005 is ANDROID 4.4.3 KITKAT out of the box baseband version is N9005ZHUENA6. yesterday I decided to download the official firmware 4.4.2 (philippines) to downgrade my note3 because of that annoying maps application thats not fucntioning well. i used odin3 v3.07 but came out an error while flashing. now im stucked up in the screen "FIRMWARE UPGRADE ENCOUNTERED AN ISSUE. as i have read the forums they term it as SOFT BRICK. Ive tried different solutions and remedy to get back my note3 functioning again. but still no luck. PLS HELP ME. U CAN EMAIL YOUR SOLUTION TO THIS ADD. [email protected]. Thanks in Advance.
Hey guys,
since 2-3 weeks i'm using the 6.0.1 official version which i got via OTA update (everything original on my phone, no root, no flashing any software) for my international S6 Edge.
First i noted havy battery drain and uninstalled a few apps. A weather widge forced the heacy battery drain and my phone worked fine.
Since 4 Days i have problems with random reboots. It started with some reboots a day and now it keeps rebooting after i unlocked sim card and want to use my phone. I managed to put my phone in flight mode and i were able to make a backup of my userdata via samsung smartswitch. I initialized the phone via the software and it flashed the newest version. After it finished it booted up and in the language selection screen it keeps rebooting.
I read about corrupted files due update from version 5.x to 6.0.1 and thought to wipe the phone and flash newest software via smartswitch would fix the problem but my phone is not usable anymore.
Maybe you have any advice for me?
Thanks for your further help!
greets
Bastian
Hi borth87
As it won't get worst, I suggest to flash a clean Stock version.
From SamMobile find the latest firmware for your device model.
After, for the download, I suggest you to use:
[TOOL] SamFirm - Samsung firmware downloader & checker
Just provide Model+Region and it will find you the newer firmware available. Please, before download, check the boxes: CRC32 & Decrypt
Flash the above using the lastest Odin v3.11.1
- Open Odin
- Reboot Phone in Download Mode (press and hold Home + Power + Volume Down buttons)
- Connect phone and wait until you get a blue sign in Odin
- Add the firmware file downloaed to AP / PDA
- Make sure re-partition is NOT ticked
- Click the start button, sit back and wait few minutes
Let us know your path.
Nice regards.
.
borth87 said:
Hey guys,
since 2-3 weeks i'm using the 6.0.1 official version which i got via OTA update (everything original on my phone, no root, no flashing any software) for my international S6 Edge.
First i noted havy battery drain and uninstalled a few apps. A weather widge forced the heacy battery drain and my phone worked fine.
Since 4 Days i have problems with random reboots. It started with some reboots a day and now it keeps rebooting after i unlocked sim card and want to use my phone. I managed to put my phone in flight mode and i were able to make a backup of my userdata via samsung smartswitch. I initialized the phone via the software and it flashed the newest version. After it finished it booted up and in the language selection screen it keeps rebooting.
I read about corrupted files due update from version 5.x to 6.0.1 and thought to wipe the phone and flash newest software via smartswitch would fix the problem but my phone is not usable anymore.
Maybe you have any advice for me?
Thanks for your further help!
greets
Bastian
Click to expand...
Click to collapse
Thanks for the reply.
Will the flashing via odin touch the knox warranty?
greets,
Bastian
Hi B
No. Just flashing Sammobile firmwares via ODIN will NOT trip knox.
Have fun.
borth87 said:
Thanks for the reply.
Will the flashing via odin touch the knox warranty?
greets,
Bastian
Click to expand...
Click to collapse
Hey,
unfortunately the problems are still the same....
Thanks for your help.
greets
Hi borth87
Sad to know ...
Had you tried downgrade ?
Nice regards.
.
borth87 said:
Hey,
unfortunately the problems are still the same....
Thanks for your help.
greets
Click to expand...
Click to collapse
down grade to Lollipop? Is that possible?
edit: found a video where someone is just flashing 5.1.1. over 6.0.1, i will try this also
greets
Did the downgrade to 5.1.1 i and problems are still the same... I think i will send it to repair
I got back my phone from repair. They switched Mainboard and some minor parts.
Everything is working fine now. As it was warranty i dont have to pay for the change.
greetz
Hi.
I has the same problem. I tried to flash all of firmwares (always STOCK), but it's failed with ODIN all times. Samsung Smart Switch PC software say system repair succesfull (with emergency update repair), but the problem keep joke with me.
Phone don't repond without charger. With PC connection, i don't allow to run restore mode, only ODIN mode. With Wall charger adapter, i allow to run restore mode, odin mode, safe system mode, normal system, but i wiped cache, i do factory reset, i rebooted in bootloader and rebooted system as normal. When i run system in normal mode, language selection show up, and when i press next, phone reboot. When i run system in safe mode, i can select my language, and i can connect to my WiFi, but after i press NEXT at wifi list, phone reboot.
So in safe mode i able to do more one step, but system keep rebooting. Charging screen show battery at 89-90% all times, system start updating battery status from 1% to 100% (1 percent/ 1.5 sec).
Some times red-green-blue-purple rows show at Samsung logo and i got bootloop. Like when i put off my battery from my old phone.
hi guys,
this is actually my wife's phone so help me or i get the sack lol
recently phone started restarting on it's own on different intervals then just today it reboots stays for less than 10 seconds then reboots again and so on.
i wiped device to factory from recovery vol up + home + power (she is on stoc rom 6.0.1 with no roots or unlocks or whatsoever) and same problem, so i downloaded and flashed the software again via odin and still same problem, then tried flashing again and then before booting going into recovery and wiping cache and full wipe again and still rebooting.
i'm all out of ideas so any help will be appreciated as now it just reboots and we cannot maintain phone open for more than 10 seconds.
this is what i downloaded and used:
Country
Egypt
Version
Android 6.0.1
Changelist
7169835
Build date
Wed, 12 Oct 2016 12:19:36 +0000
Security Patch Level
2016-10-01
Product code
EGY
PDA
G925FXXS4DPJ4
CSC
G925FOJV3DPB4
ahassouna said:
hi guys,
this is actually my wife's phone so help me or i get the sack lol
recently phone started restarting on it's own on different intervals then just today it reboots stays for less than 10 seconds then reboots again and so on.
i wiped device to factory from recovery vol up + home + power (she is on stoc rom 6.0.1 with no roots or unlocks or whatsoever) and same problem, so i downloaded and flashed the software again via odin and still same problem, then tried flashing again and then before booting going into recovery and wiping cache and full wipe again and still rebooting.
i'm all out of ideas so any help will be appreciated as now it just reboots and we cannot maintain phone open for more than 10 seconds.
this is what i downloaded and used:
Country
Egypt
Version
Android 6.0.1
Changelist
7169835
Build date
Wed, 12 Oct 2016 12:19:36 +0000
Security Patch Level
2016-10-01
Product code
EGY
PDA
G925FXXS4DPJ4
CSC
G925FOJV3DPB4
Click to expand...
Click to collapse
http://www.sammobile.com/firmwares/download/106963/G925FXXS4DPJ2_G925FBTU4DPH1_BTU/
Try to download and flash this. It will most likely fix it but if not... ket me know and i can further help.
i have the same problem.more of this when trying to update from google play device stop suddenly and reboot.i have tried all kind of tricks (root,other firmware,other kernel etc) have the same problem.currios think if i deactivate update from play store and use phone only for talk , messages or internet browsing have no bootloop or sudden death.
do you have any ideea what could be or how to solve?thanks for help
pashamangl said:
i have the same problem.more of this when trying to update from google play device stop suddenly and reboot.i have tried all kind of tricks (root,other firmware,other kernel etc) have the same problem.currios think if i deactivate update from play store and use phone only for talk , messages or internet browsing have no bootloop or sudden death.
do you have any ideea what could be or how to solve?thanks for help
Click to expand...
Click to collapse
Update play store and play services manually?
i update manually playstore more of this i even downgrade it but same situation.i think that some s6 edge pcb have conflicts with MM
Hello everyone. I have a samsung galaxy s7 edge (SM G935F) and i recently received the android 8.0.0 from samsung. Downloaded and installed directly via the cellphone.
But after updating i am getting this internet/connection drop issues a lot.
Now a lot of times when im connected in wifi or using the 4g mobile internet, im getting a lot of internet lag/drops. Example: at whatsapp, when i sens a message, the clock appears and only after a little rhe time the message is send.
Example 2: at facebook, somerimes it lags and takes too long to load the content (same happening in instagram). Or at clash of clans, it is showing that symbol of internet issue.
Besides those internet bugs/lags, the android 8.0.0 is ok.
I already did a factory reset yesterday via the phone, and saved the files with smart switch. But the problem persists. I also checked and my wifi internet and my mobile internet are ok.
Does anyone knows how to fix this issue? Is there a newer version of the ROM, maybe? Or if not, is ir possible to downgrade to android 7 again (really wouldnt like this option but....)?
If anyone could help that would be great. But for the record:im really newbie at android stuffs....if you can help, please could you explain step by step?
Thanks everyone
lokoroxbr said:
Hello everyone. I have a samsung galaxy s7 edge (SM G935F) and i recently received the android 8.0.0 from samsung. Downloaded and installed directly via the cellphone.
But after updating i am getting this internet/connection drop issues a lot.
Now a lot of times when im connected in wifi or using the 4g mobile internet, im getting a lot of internet lag/drops. Example: at whatsapp, when i sens a message, the clock appears and only after a little rhe time the message is send.
Example 2: at facebook, somerimes it lags and takes too long to load the content (same happening in instagram). Or at clash of clans, it is showing that symbol of internet issue.
Besides those internet bugs/lags, the android 8.0.0 is ok.
I already did a factory reset yesterday via the phone, and saved the files with smart switch. But the problem persists. I also checked and my wifi internet and my mobile internet are ok.
Does anyone knows how to fix this issue? Is there a newer version of the ROM, maybe? Or if not, is ir possible to downgrade to android 7 again (really wouldnt like this option but....)?
If anyone could help that would be great. But for the record:im really newbie at android stuffs....if you can help, please could you explain step by step?
Thanks everyone
Click to expand...
Click to collapse
I have the same phone but in my region the OTA 8.0 upgrade didn't arrive yet so I took a french official 8.0 for SM-G935F and installed it. After about one week I can tell it works like a charm and even better than before with the Marshmallow firmware. I don't see a solution with your specific connection problem but I can try to find and bring you the OS that I downloaded and used if you want.
AlonzoGrande1 said:
I have the same phone but in my region the OTA 8.0 upgrade didn't arrive yet so I took a french official 8.0 for SM-G935F and installed it. After about one week I can tell it works like a charm and even better than before with the Marshmallow firmware. I don't see a solution with your specific connection problem but I can try to find and bring you the OS that I downloaded and used if you want.
Click to expand...
Click to collapse
mate if you can post here the download link of your OS would be great !!! So i install it and do a complete reset & cache wipe.
Did you downloaded at Sammobile ???
lokoroxbr said:
mate if you can post here the download link of your OS would be great !!! So i install it and do a complete reset & cache wipe.
Did you downloaded at Sammobile ???
Click to expand...
Click to collapse
NO, i can't seem to remember where i downloaded the firmware from, but I am sure it wasn't from Sammobile because it take ages to download. But I still have it on my laptop so I'm uploading the .rar on mediafire.
All you have to do:
Get Odin
Get the ROM (extract it separately, you should see the AP, BL, CP, CSC components)
Cause I am a new user on the forum it doesn't allow me to post external links so let's get around that:
type in w w w. mediafire . com /file / tx3676bj71vz17f/G935FXXU2ERD5_G935FOXA2ERD5_BTU.zip (copy paste and remove all the spaces)
Activate USB debugging (google that, you can get it in 30 secs)
press and hold power+home_button+volum_down then press volume_up when it asks you to confirm that you know what you're doing.
Open Odin, you should see that your phone is recognized (in the top left rectangle it shows COM something.
Add the AP, BL, CP and CSC from the folder to Odin by pressing the specific buttons and then selecting them, wait between them if necessary, it will tell you.
Make sure re partition is not ticked in the options tab.
after everytihng is ready, click start and wait some time.
When it is done you should see PASS in green and your phone restarting.\
From there you just have to configure your new OS. Bare in mind that you should know the google acc and password that you had on the phone before, else it will get FRP locked.
Hope this helps, If you have any questions feel free to ask.