The web version of Android Market has some really annoying issues with the user's associated devices:
Old devices cannot be deleted.
Only one device can be hidden at any time.
The hidden device will eventually come back for some unknown reason.
There's a massive thread about this over here but clearly Google hasn't addressed it despite it being like that for over a year.
There's a Google Android issue regarding this here so if you get some time then give the issue a star (takes just a few seconds). If you have more time then write a comment.
With more stars/comments on the issue, it may get some Google attention.
Techno79 said:
The web version of Android Market has some really annoying issues with the user's associated devices:
Old devices cannot be deleted.
Only one device can be hidden at any time.
The hidden device will eventually come back for some unknown reason.
There's a massive thread about this over here but clearly Google hasn't addressed it despite it being like that for over a year.
There's a Google Android issue regarding this here so if you get some time then give the issue a star (takes just a few seconds). If you have more time then write a comment.
With more stars/comments on the issue, it may get some Google attention.
Click to expand...
Click to collapse
I can hide all my devices, which funnily enough, are all my only Nexus S.
But they'll come back eventually, without warning.
I use restricted user profiles on the S3 to only allow my children to only access a restricted list of apps I download from the Play Store. It seems that any NEW apps that I download from the play store after the Oreo update do not show up in the list of apps (Settings > Cloud and accounts > Users, select a restricted user).
I did a factory reset this morning, and still no luck. Now only stock apps show up.
I chatted with Samsung this morning, and they want me to take it to the local walk-in Samsung clinic to have it looked at. This seems like a software issue - not a hardware issue. Perhaps Oreo changes the way this feature works - and it is an android issue not a Samsung one?
As a troubleshooting step, would any of you be willing to setup a restricted account on your S3, download a few play store apps and see if they show up to be able to enabled for the restricted account? No matter what I do, only the stock apps show up. It would be helpful to know if others have the problem as well.
I'm having the same problem, we're you able to find a solution? Only happened after the oreo update.
Nigle said:
I'm having the same problem, we're you able to find a solution? Only happened after the oreo update.
Click to expand...
Click to collapse
Thank you for reporting your experience with this to this thread. No solution as of yet. Now that I know someone else is having the same issue, I will try Samsung support again and let them know it is a problem with Oreo for all users - not just my tablet. Unfortunately, I'm guessing the best we can hope for is that it gets Samsung's attention to be included in the next update - which will likely be some time from now.
Update: I installed the Smart Tutor app from the Play Store which allowed a Samsung Support rep to see the issue. They agreed that it was not working as it should and opened issue ticket #2194272620. Hopefully this ticket will allow the issue to be noticed and fixed in a future update.
bthurber said:
Thank you for reporting your experience with this to this thread. No solution as of yet. Now that I know someone else is having the same issue, I will try Samsung support again and let them know it is a problem with Oreo for all users - not just my tablet. Unfortunately, I'm guessing the best we can hope for is that it gets Samsung's attention to be included in the next update - which will likely be some time from now.
Update: I installed the Smart Tutor app from the Play Store which allowed a Samsung Support rep to see the issue. They agreed that it was not working as it should and opened issue ticket #2194272620. Hopefully this ticket will allow the issue to be noticed and fixed in a future update.
Click to expand...
Click to collapse
Thanks for the quick follow up! It's good that they finally acknowledged the issue at least.
Stumbled upon pretty much the same issue when I wanted to create a new restricted user account.
Before the update to Oreo; I had already a restricted account. That one has still the possibility to change the 'run' permission for apps. Not sure if it also works for new installed - I haven't tested that.
de_perre said:
I had already a restricted account. That one has still the possibility to change the 'run' permission for apps. Not sure if it also works for new installed - I haven't tested that.
Click to expand...
Click to collapse
My experience was that new installed apps would not show up for the existing restricted accounts.
It will be interesting to see if the Tab S4 has this same problem
Hi all together!
Same problem here! This is a mandatory feature for me to share the tablet with my kids. Seems that the oreo update ****ed it up.
The bored Samsung support guy asked me to do a factory reset, and now, after 3 hours of configuration it still doesn't work.
Grrr !!! before the factory reset I had at least these apps working in the restricted profile I configured under android 7.
And ideas? Any update from Samsung ticket you opened?
Regards from cologne, Germany
Sui
No new ideas. I am USA but I noticed the korea build was a bit newer so I tried installing that. That didn't help but was interesting.
My understanding from the Samsung rep was that others could call and give the ticket number to get status and add a
"Me too" to it and that may help it get more attention
Having same issue on my Galaxy Tab S3 after Android 8.0.0 install. Did factor reset and still not working. Contacted Samsung using a Samsung Community of "Restricted Profile - New Apps not listed in App and Content Access Menu" and after Samsung suggesting a factory reset, which did not fix problem, they private messaged me to contact Google. I am struggling as there appears to be no way to contact Google for a response other than the mounds of help websites that do not acknowledge or provide fixes. As a parent who is trying to restrict my children's use of tablet to choke off internet and inappropriate items, I am at a loss for now and my kids are whining that they cannot play on any new apps without bugging me to let them use my signon; totally unacceptable.,
Same problem (Samsung Galaxy Tab A6, android oreo 8.1). Completely ruins my restricted account setup for the kids. They're not happy and neither am I!
Solution
"Same problem (Samsung Galaxy Tab A6, android oreo 8.1). Completely ruins my restricted account setup for the kids. They're not happy and neither am I!"
Give restricted account permission to use chrome and search for the app you require as an apk. Then install from that.
99% of apps can be found as an apk so it works as a solution until android gets there acts together and sorts it out.
Same here. I just upgraded my Galaxy Tab 10 A6 T580 to Oreo 8.1.
My kids keep asking when they can get the tablet back...
Same problem here after the Oreo update.
Old restricted accounts still have their previously enabled apps, new restricted accounts only get standard Google/Samsung apps.
New apps installed under Oreo from the Play Store do not show up in the app restrictions list.
Somehow, as restricted users also cannot use the Play Store directly, how are they supposed to get any app other than the standard ones?
This is a bug, not a feature.
If it should prevail, I will dump my Android devices and get Apple iOS phones/tablets for the rest of the family.
Same problem here too. I installed few apps after i upgraded my Galaxy Tab 10 A6 T580 to Oreo 8.1. They are not shown..so even resetted the device. Now all is gone on the redtricted users...
My kids also want to get the tablet back...
If anyone has a solution...pls let me know how!
I talked to the Samsung Germany support on Thursday. They know about and acknowledged the problem, however, there is no cure. The technician I talked to hypothesized about the upcoming Android P (roll-out to Samsung devices is planned for 2019) may fix the issue.
The point is, restricted users may also not use the Play Store to install new apps, so in effect, there is ABSOLUTELY NO WAY to get any apps except the standard stock apps into a restricted user's account. That does not make any sense at all.
Unless this is really intended (making the restricted account option useless), this looks like a gross oversight in QA on behalf of Samsung.
I'll see how this develops. My immediate solution is to use MobileFence to restrict my kids' accounts on mobiles and tablets (working with normal user accounts).
--j.
Scott_B1 said:
Having same issue on my Galaxy Tab S3 after Android 8.0.0 install. Did factor reset and still not working. Contacted Samsung using a Samsung Community of "Restricted Profile - New Apps not listed in App and Content Access Menu" and after Samsung suggesting a factory reset, which did not fix problem, they private messaged me to contact Google. I am struggling as there appears to be no way to contact Google for a response other than the mounds of help websites that do not acknowledge or provide fixes. As a parent who is trying to restrict my children's use of tablet to choke off internet and inappropriate items, I am at a loss for now and my kids are whining that they cannot play on any new apps without bugging me to let them use my signon; totally unacceptable.,
Click to expand...
Click to collapse
Same problem, Galaxy Tab A 10.5 (2018), Android 8.1.0 - massively frustrating!
Same problem here - is there any point in contacting Samsung to log this?
Any work around anyone can recommend? We use the tablets for a lot of lessons and set reading and the kids can't even access Kindle on it any more. I saw someone recommended Mobile Fence already, thanks.
It's causing major family tension because of how it's affecting Minecraft too. Huge frustrations.
Same here. I wonder why restricted user feature persists, it is useless now. A can assign only application installed before upgrade to Android 7.x, now on 8.1 and still no new app for assigning to restricted user.
Samsung Tab A6 (2016).
Same problem, subscribing to thread just to be able to see if there is any resolution.
Hi all,
I've got the following problem:
We have an app that uses google pay as a payment method and as part of our tests for our payment processing we would like to also test the google pay payments with real transactions.
We have multiple google accounts that holds the same corporate credit card.
I've installed Nox emulator and connected one of our google accounts and downloaded our app , than i've tried to use google pay to complete a transaction and it indeed worked at the first time but than no matter how much emulator instances i've created or google accounts i've used , i got the same Generic error -
"Request Failed - Transaction declined " .
I've contacted google for clarification but they told me that everything looks good on their side .
Next i've downloaded bluestack emulator and again on the first purchase everything works great but on any other purchase i'm getting the same error (i've even tried installing it on another pc , i thought maybe the IMEI /Device id is the issue but even after installing it on another pc i'm getting the same error).
So because something is really strange here i thought it must be some security feature on the google pay api (on device) / google server side.
To confirm that i've downloaded ld player emulator and again on the first purchase everything worked great but on any other purchase the same generic error occurs .
Worth mentioning is that even if i'm getting this generic error the authorisation transactions from google pay shows up in the credit card statement .
Any ideas?
Thanks!
I've tried uninstalling and reinstalling goole pay to no avail
any ideas
following these instructions https://support.google.com/googlepay/answer/10312100?hl=en&co=GENIE.Platform=Android
Thanks
You're not crazy -- it's February 2022 and I cannot remember this feature ever working with a screenshot. I have not tried very often since COVID came into effect and I've not had a lot of ticket\events\planes the past two years, but here's the info I can dig up to help you ou and feel better about it. You made me dig into it again and look at my old Google Pixel 1 to see if I could make it work on there.
In the meantime, this app was mentioned on XDA a few years ago and I have found it to be useful still for making custom Google Pay cards to add:
Pass2Pay - https://play.google.com/store/apps/details?id=color.dev.com.tangerine
I am in the Beta, have not used it really in a while but it works when the Google Pay method is either "broke" or if the app developer has never implemented it correctly.
Here is some info I found to the Google Pay "boarding pass" problem.
By 2020, the Board Pass \ other tickets should have been able to add to Google Pay through a screenshot on a Pixel 3 or 4. I have not been able to replicate nor remember this ever appearing for me.
Sources
Google Pay to support adding flight boarding passes w/ screenshot, only on Pixel - Mar. 2nd 2020 | 9to5Google.com
Google support for Google Pay, as linked to by OP.
Walkthrough from NerdsChalk.com with screenshots, but missing the most important: the "save to Google Pay" mentioned in the Support page from Google.
Add loyalty card info from Google support page:
https://support.google.com/pay/merchants/answer/6288965?hl=en
Additionally, there are "two" Google Pay apps still accessible online. You do not need the "old" one in the USA to access the same information:
There is a "GPay" \ Google Pay (OLD app) that is still accessible at the Play Store with the old icon -- however, Google Play Services on Android has removed the rest of the old app so you access only the same "page" you can see in the root\heart of the phone.
Current app, uses the method below to save\access cards somtimes: https://play.google.com/store/apps/details?id=com.google.android.apps.nbu.paisa.user
Old app, just takes you to the Google Play Services' card storage encrypted in your phone: https://play.google.com/store/apps/details?id=com.google.android.apps.walletnfcrel
Click to expand...
Click to collapse
Some discussion on Reddit searching may help:
* https://www.reddit.com/r/googlepay/
Wow,
Thank you so much for the comprehensive reply.
I'll work through the links when I have a moment
Cheers
Midea Air - Apps on Google Play
Midea Air allows you to control your AC from wherever you are
play.google.com
Would some of you Pixel 6 users mind installing and seeing if it crashes on you, please?
Because it's not 100% of users encountering the issue, they blame some Pixel users due to a "classnotfound" error within their application.
Since we've all seen people copy & paste code and other silly things they shouldn't do, which cause crashes, I asked them if they used a root checker:
Yes, and we also have our test team both in China and the U.S. using a couple of problematic models which are reported by users too. But nothing more is found and none of the trails show the problem. And according to the feedback situation, not all users using these phone models are having issues, so we assume it is related to a specific user environment.
Click to expand...
Click to collapse
But they didn't expand on it beyond "yes", unfortunately.
Spoiler: my thoughts & minutia
Other than Play Store app updates and automatic Google-pushed Play/Services updates, all I've done in the past 10-14 days is update Lsposed. I've disabled and rebooted without it, and the issue remains. I've also used a stock boot.img and the app still crashes, which makes me think it's detecting an unlocked bootloader or some similar and unnecessary check(s), and moving forward with its checks which then fails due to Google no longer supporting whatever methods the app is using, and they don't know how to figure it out since it's probably copied & pasted code from many months ago and they're unwilling to suspect that old code is the cause, even though Google normally rolls out subtle security changes like this, very gradually.
Is it really just me and 5-8 other users in the entire world with this issue, or does it crash on some of you as well? I can't imagine it being such bad code that it's only rooted/unlocked bootloaders with the issue. It must be non-rooted and stock Pixel users with the issue as well, and those devices just haven't been pushed the Play Store/Services update yet.
I'd like to know if I'm just getting older and dumber or not, and if I'm truly the cause for the crash, haha. I'm open to being entirely to blame for this, but I don't want to wipe my phone and relock the bootloader for testing quite yet. Thanks for testing and voting in the poll!
Huh? If you've got a "class not found" it seems like it would be pretty easy to determine where the problem lies.
Is it some esoteric Kotlin thing or java.util.boring?
Renate said:
Huh? If you've got a "class not found" it seems like it would be pretty easy to determine where the problem lies.
Is it some esoteric Kotlin thing or java.util.boring?
Click to expand...
Click to collapse
Yeah, I figured something like that should be pretty simple, unless they have zero failures in their own testing. But...is there some new background auto-report for crashes on Android, which ties in to the email address, that I'm unaware of?
I never said anything to them other than email them my phone model, Android build, and posted a google app review (under the same name & email address) with no information other than it crashing. And they repllied, via email, with this:
Due to the uniqueness of this bug, no more code trace can be reported as you received only a line of error indicating "classnotfound". normally there will be at least a few lines more which helps with debugging.
Click to expand...
Click to collapse
Well, there could easily be conditional code for almost anything.
If you can repeatedly bomb this, why don't you get a logcat and see where the problem is?
Code:
$ logcat
The logcat should say what the class is and where it's called from.
Heck, it could even be in JNI code.
I just tested it, opened but due I am not registered and have no compatible AC, I didn't processed further. My cast vote is given, but not sure whether this is helpful, due not sure whether the app crashes when you open it or after login.
Pixel 6, A13, rooted and unlocked bootloader.
Cheers
Tom
oops!
So.... they have test teams in... China? You want to give CHINA control of your air conditioner? And access to data on your phone?
I'm same with tom1807
Yesterday Instagram app started crashing after I got a video message from a friend, I had to clear cache and reinstall it and reboot the phone, its now working fine, it was weird though