Hardware or Software problem? Screen issues - Verizon LG G3

Sunday I started having issues with my display, and I'm wondering if it is a software or hardware issue. It is on stock 47A software that is rooted with KingRoot. At times, the display will either blank out (black screen, but the backlight is still on) or random vertical stripes on top of the screen. If I toggle the power button to turn the display off, then back on, the lock screen display comes on, and sometimes I can draw my pattern before the issue pops up again, and sometimes I can't. Whenever I'm finally able to get past the lock screen, the app that I was in before is still in the same spot. The only thing that I can think of that may have caused the problem is that Saturday night I left the phone in my truck overnight in 38 degree weather and the battery was completely dead when I got it out the next morning. Any suggestions?

i had a similar problem over the weekend. my screen started acting flaky. when the screen did work, it would fade to black after a few seconds. the digitizer and buttons still worked. my phone would respond to screen unlocks and i was even able to answer a call when the screen wasn't working. also, another problem i had for the last month was that sometimes the camera app would show purple lines all over the screen and they would be captured in the image.
i ended up opening up my phone and disconnecting and reconnecting the connectors for the camera and display. this seems to have fixed my issues. my screen works fine again and my camera isn't showing the purple lines anymore. i've dropped my phone quite a few times, which probably shook some connectors loose. reseating them seems to have done the trick. while my phone was apart, i also baked the motherboard in an oven for 10 minutes at 320 degrees F. maybe this helped, but my guess is that reseating the connectors is what fixed my problems.

altwu said:
i had a similar problem over the weekend. my screen started acting flaky. when the screen did work, it would fade to black after a few seconds. the digitizer and buttons still worked. my phone would respond to screen unlocks and i was even able to answer a call when the screen wasn't working. also, another problem i had for the last month was that sometimes the camera app would show purple lines all over the screen and they would be captured in the image.
i ended up opening up my phone and disconnecting and reconnecting the connectors for the camera and display. this seems to have fixed my issues. my screen works fine again and my camera isn't showing the purple lines anymore. i've dropped my phone quite a few times, which probably shook some connectors loose. reseating them seems to have done the trick. while my phone was apart, i also baked the motherboard in an oven for 10 minutes at 320 degrees F. maybe this helped, but my guess is that reseating the connectors is what fixed my problems.
Click to expand...
Click to collapse
I tried reseating the connections over the weekend, but still having issues with it today. I'm hoping to find some time to get TWRP loaded and try a custom ROM to see if the issue is still there.

grhopper said:
I tried reseating the connections over the weekend, but still having issues with it today. I'm hoping to find some time to get TWRP loaded and try a custom ROM to see if the issue is still there.
Click to expand...
Click to collapse
Have you tried going back to pure stock, no root, no TWRP? Also, did you just flash a custom ROM and the problems started happening? If you haven't flashed recently, and going back to pure stock doesn't cure the issue, I'd say it's a hardware issue.
How old is your phone? Mine is almost 2 years and just after accepting the 49A OTA, my SD card no longer works reliably. I've flashed back to previous stock versions, used various different cards, looked at the motherboard, reseated all connectors and the problem still persists, so mine is definitely a hardware problem.
So, if you go through all the things I did and the screen still acts flakey, then I'd say it's definitely a hardware problem.

iBolski said:
Have you tried going back to pure stock, no root, no TWRP? Also, did you just flash a custom ROM and the problems started happening? If you haven't flashed recently, and going back to pure stock doesn't cure the issue, I'd say it's a hardware issue.
How old is your phone? Mine is almost 2 years and just after accepting the 49A OTA, my SD card no longer works reliably. I've flashed back to previous stock versions, used various different cards, looked at the motherboard, reseated all connectors and the problem still persists, so mine is definitely a hardware problem.
So, if you go through all the things I did and the screen still acts flakey, then I'd say it's definitely a hardware problem.
Click to expand...
Click to collapse
I don't have TWRP installed on it. It is on the Verizon 47A stock version, rooted with Kingroot, so it loses root after reboots. I have not made any software changes for a few months. I did leave my phone in my truck overnight the night before this started happening. I think it got down to the 30s or 40s that night, so nothing extreme.

grhopper said:
I don't have TWRP installed on it. It is on the Verizon 47A stock version, rooted with Kingroot, so it loses root after reboots. I have not made any software changes for a few months. I did leave my phone in my truck overnight the night before this started happening. I think it got down to the 30s or 40s that night, so nothing extreme.
Click to expand...
Click to collapse
Not sure if that could cause it or not, but I had an issue with a lap top that I left in my trunk overnight and it got into the 30s and the screen had issues after that. That could be the issue. If so, it's definitely a hardware problem and you'll have to replace the touch screen glass and digitizer together.

for me, reseating the connectors only bought me a few more days. i tried opening up my phone again and reseating the connectors once more, but that didn't help. my screen will stay on for a few minutes before having issues. sometimes the image freezes and then slowly fades away. the digitizer still responds to my actions. i just can't see what i'm doing. i guess it's time to upgrade. too bad i missed verizon's black friday deal on the pixel xl. in the meantime, i'm using my old galaxy nexus that i resurrected.

altwu said:
for me, reseating the connectors only bought me a few more days. i tried opening up my phone again and reseating the connectors once more, but that didn't help. my screen will stay on for a few minutes before having issues. sometimes the image freezes and then slowly fades away. the digitizer still responds to my actions. i just can't see what i'm doing. i guess it's time to upgrade. too bad i missed verizon's black friday deal on the pixel xl. in the meantime, i'm using my old galaxy nexus that i resurrected.
Click to expand...
Click to collapse
I feel your pain. I was looking at that, but VZW only would give me $40 for my G3 if I traded it in. That still left over $600 to pay for the Pixel.
The only issue with my phone is the SD card slot is bad. Everything else works, so I can live with this phone for as long as it will last. Once it dies, not sure what to do next.

altwu said:
for me, reseating the connectors only bought me a few more days. i tried opening up my phone again and reseating the connectors once more, but that didn't help. my screen will stay on for a few minutes before having issues. sometimes the image freezes and then slowly fades away. the digitizer still responds to my actions. i just can't see what i'm doing. i guess it's time to upgrade. too bad i missed verizon's black friday deal on the pixel xl. in the meantime, i'm using my old galaxy nexus that i resurrected.
Click to expand...
Click to collapse
I have 3 G3s on my plan that I upgraded on black Friday with a Moto Z Droid, Moto Z Droid Force, and a Pixel XL for me. While I wait for the Pixel XL to come in, I'm using one of the other G3s. I tried taking the motherboard out of mine to swap with another phone, and the problem followed the motherboard. Unfortunately the other 2 phones weren't rooted, so they are on the 49A software, which I haven't seen how to root.

grhopper said:
I have 3 G3s on my plan that I upgraded on black Friday with a Moto Z Droid, Moto Z Droid Force, and a Pixel XL for me. While I wait for the Pixel XL to come in, I'm using one of the other G3s. I tried taking the motherboard out of mine to swap with another phone, and the problem followed the motherboard. Unfortunately the other 2 phones weren't rooted, so they are on the 49A software, which I haven't seen how to root.
Click to expand...
Click to collapse
nicely done. i'd like to upgrade to the pixel xl, if it ever becomes available. hopefully there's some kind of deal when it does. i saw the moto z in the verizon store. the moto mods are interesting.
i think you can downgrade from 49a to 10b and then root and upgrade from there.

altwu said:
nicely done. i'd like to upgrade to the pixel xl, if it ever becomes available. hopefully there's some kind of deal when it does. i saw the moto z in the verizon store. the moto mods are interesting.
i think you can downgrade from 49a to 10b and then root and upgrade from there.
Click to expand...
Click to collapse
I started to try to, but was having trouble, and didn't have time to figure it out. My XL is scheduled to ship on Jan 6th. I think if you order it now, the scheduled ship date is 1/13.

hello , i have a phone LG G3 verizon version when i started to watch a video the screen turned off and when i turned on the phone again the screen turn on with green color and a crash message appear :
TZ crash
DemiGod Crash Handler : TZ crash
press key to choose Dload or reboot
1/volume Up : Dload Mode
2/ volume Down :Reboot
if you choose Dload mode please do following action
1/ dload mode please connect Usb
2/get the ram dump image using QPST configuration
i choosed reboot mode but nothing new the phone still off
for the dload mode i think i need a software, and i don't new what is the QPST configuration!!??
i hope that is not a motherboard problem.
if you have any solutions,any suggestions, tel me please.
thank you.

Related

touch screen "kinda" failure?

well i have an odd problem, one one section of my screen doesn't pick up touches, only the area where the "C" is on the keyboard...its annoying due to thats where the OK buttons are...
i can still navigate sense i can use the track ball..
anyone else have this issue, or something similar?
Try wiping back to factory if stock or reflash the rom if rooted?
I had a weird issue with the touch screen on condemned 18.3 where on the lockscreen trying to drawdown the slider and then draw the pattern, it would freak out and glitch and not follow my finger at all and take several tries to get the pattern correct.
I then wiped and flashed the latest 4.0 GSB and haven't had any issues since.
That's not quite a touch screen failure as yours is, but I thought it would help as an example as something gone wrong and how I was able to remedy it.
i've tried flashing a few different roms, went from cs18.3 to a 2.1 sense rom, back to the latest gsb. it appears its must be a problem with the digitizer...
really sucks, i have to wait to april to upgrade this phone...
might be on craigslist looking for a cheap droid 1...
Ah man, that's unfortunate. Probably wouldn't be worth it to try to replace the screen/digitizer either. Yeah, that's probably your best bet, looking to get another phone. That's how I got my Eris, from craigslist. Great way to go about doing so.
Good luck to ya.
I actually have the same problem and something leads me to believe that an update is causing this. I had it bad a few weeks ago (can't press C, V or X - though I can swipe to the keys sometimes) and then I got a few market updates for Handcent, SuperUser, and something else which then cleared it up for a few days. Then I got more updates and it's back to the failing keyboard!
I really don't know how to pin point it and I haven't done any resetting or testing yet, but I have like gut feeling something is wrong with the software, not the touchscreen since someone else is having this problem.
Mine has been failing little by little. Im now down to the top right corner, bottom left, and bottom middle not responding. It hard to even get the apps drawer to open. It all started with the letter C with me too. Just gets worse.
****, my whole qwerty row doesn't work, neither does the trackball. Upgraded to a SGS2, but I still tinker with the ol' eris.
mine moved, it started working fine for a few days, then just a smaller section to the left of C doesn't work, only really effects when i have an "OK" to press...but track ball still works and typing is so much easier now.
my wife thinks its because i dropped my phone that it started working again
I know this thread is a couple of months old, but...
There's an area on mine at the top right below the notification pull-down that appears to be dead. I'm thinking it's because I've dropped it about 10 times, but nothing looks wrong with the screen otherwise. I've thought about buying a replacement screen for about 15 bucks, but I'll be able to upgrade at the end of March, so I'm really just thinking about holding off (though if the new screen/digitizer worked, it'd make for a good mp3 player with the wifi script).
Digitizer is going bad. Same exact problem happened to mine. I replaced it myself and it works perfect. I found how to videos on youtube and bought a digitizer for about $37 online. Only took a half hour to tear apart and replace. On the difficulty level, I'd give it a 6 or 7.
MBL85 said:
Digitizer is going bad. Same exact problem happened to mine. I replaced it myself and it works perfect. I found how to videos on youtube and bought a digitizer for about $37 online. Only took a half hour to tear apart and replace. On the difficulty level, I'd give it a 6 or 7.
Click to expand...
Click to collapse
YMMV.
Someone gave me an Eris that had digitizer problems along the lower left side of the screen (in portrait orientation). I bought a replacement digitizer ($22 iirc), installed it, and it worked perfectly - for about the first 30 minutes. Then, the problem re-appeared in exactly the same location with the new digitizer.
Same behavior for a variety of stock or developer ROMs, so highly doubtful that it was a "software problem". Very very odd - the chip that does the capacitive sensing is on the flex circuit attached to the digitizer, so it gets replaced when you replace the digitizer; I suppose that the signals that come off the mini-connector between the digitizer assembly and the phone's mobo are only power, ground, and I2C signals.
But there you go; taken all those observations together, I'd suspect that I had a problem on the phone's motherboard which was thermally dependent.
Despite my (negative) experience, the odds are still in favor that a digitizer replacement will fix the problem; but there is an outside chance that it won't.
just sayin',
bftb0

Having problems with the touch screen

This seems to be more of a software issue than a hardware issue. I'm thinking it might have something to do with the kernel as well but I'm not sure...
Anyway the touchscreen on my rooted Evo 3D with hboot 1.50 is acting up. Sometimes it completely freezes up, and other times when I try and press different parts of the screen, like the the app drawer it just doesn't register. When it freezes up it also affects the soft buttons at the bottom of the phone.
I've tried wiping it several times, and I've also tried this across several different roms, even nandroids, and it is still causing problems.
Any ideas on how to fix this?
Try calibrating your screen threw settings to see if that helps.
Locked & Loaded
""shooter on Deck""
laie1472 said:
Try calibrating your screen threw settings to see if that helps.
Locked & Loaded
""shooter on Deck""
Click to expand...
Click to collapse
I had that thought too but it still didn't work. I should also mention that the only way to "fix" the screen temporarily is to hit the power button and then hit it again to wake it back up. It usually does the trick... for a little bit. Also sometimes it just goes berserk and start pressing things without me even touching the screen
Are you running any kind of lockscreen program such as widgetlocker? I had similar problems when doing so, all issues stopped when I uninstalled.
ifly4vamerica said:
Are you running any kind of lockscreen program such as widgetlocker? I had similar problems when doing so, all issues stopped when I uninstalled.
Click to expand...
Click to collapse
I wish I was so I could fix it but I'm not.
Sorry man, was stabbin in the dark. good luck.
Think it's the Digitizer...
I have the same problem with an Evo3D hboot 1.5 also. It is rooted (ship s-on) I've had the phone for about 4 months, taken good care of it, and thus thought this bug was a software issue as well...
This is what I've tried:
-Factory Data Reset
-Restore Backup partition to original ROM
-Tried different ROMs (sense3.0, olympian xe, sicksense vX)
-Deleted and reformatted SD card
-Leaving SD card unmounted
It seems to be a popular issue, and after searching the CDMA Development forums I have found at least two other threads on the same topic here:
http://forum.xda-developers.com/showthread.php?t=1398048
http://forum.xda-developers.com/showthread.php?t=1383707
I don't have insurance, and rooting hboot1.5 is not reversible, for it is permanently recorded on the bootloader, so I'm assuming that my local Sprint representative will be of little help in the matter. From what I can find it would seem that our options are limited to:
A.) Replacing the Digitizer/LCD assembly. Looks like this runs between $70-$120. Here is a solid video on YouTube demonstrating how to remove and replace the Digitizer/LCD:
http://www.youtube.com/watch?v=suS34kNNuLo
B.) Replace the Digitizer only. From what I've gathered this is a risky maneuver which is best left to professionals with the *right* equipment, however is a much cheaper option, Digitizers are around $20.
I left a message with a local cell repair shop asking if they could replace the digitizer without a new LCD, and expect a response tomorrow probably.
Unless anybody has found an alternate cause/solution to this problem, which I would be eternally grateful for, looks like hardware replacement is the only solution.
2 questions one are you guys using screen protectors some of them will cause issues crazy ones from random clicking to unresponsive screen . Also are you using your phone out in the cold weather or really humid out ? A cold screen and hot hands will also wig it out.
I have a Zagg screen protector, which Radioshack carries for numerous phones; however it was installed when I bought the phone, four months ago, therefore I cannot imagine it would suddenly be the problem.
Also, the screen glitches at room temperature, at the most unfortunate times.
I just flashed Timat Kernels, with no results....
root3dnoob said:
I have a Zagg screen protector, which Radioshack carries for numerous phones; however it was installed when I bought the phone, four months ago, therefore I cannot imagine it would suddenly be the problem.
Also, the screen glitches at room temperature, at the most unfortunate times.
I just flashed Timat Kernels, with no results....
Click to expand...
Click to collapse
I have a zagg on mine I put on no issues for me. How do you carry your phone ? Do you tote it around in your back pocket? Just curious. Some folks have squished there phone sitting on them and messed up the screens. Not sayin you did that . Also folks carry in pocket on hot summer days and sweat gets inside the unit and messes with it.
Also is your phone brand new or a refurbished unit?
The phone is a new unit and I try to be conscious of high-moisture situations, so hopefully that is not to blame. If anything, excessive pressure may have been the cause, from a vacuum-sealed Drycase; but I'm hoping HTC's build quality would withstand such force, which should be minimal compared to being sat on.
Others are experiencing issues with the E3D digitizer, and I'm 90% sure my phone is not misbehaving from physical/moisture damage.
Is there a moisture damage indicator that can confirm/dismiss that theory?
Thanks for the suggestions
root3dnoob said:
The phone is a new unit and I try to be conscious of high-moisture situations, so hopefully that is not to blame. If anything, excessive pressure may have been the cause, from a vacuum-sealed Drycase; but I'm hoping HTC's build quality would withstand such force, which should be minimal compared to being sat on.
Others are experiencing issues with the E3D digitizer, and I'm 90% sure my phone is not misbehaving from physical/moisture damage.
Is there a moisture damage indicator that can confirm/dismiss that theory?
Thanks for the suggestions
Click to expand...
Click to collapse
Check the battery it has a sticker that will turn a solid color if it seen some water or high humidity. Also I think there is one inside the phone.
I have in the pass seen evo's that were refurbs or new units that were sat on the refurbs glass wasn't glued well and moisture got under the glass and screwed the screen up with random issues. New phones can have the same issues I guess if you really put pressure to it tho there sealed pretty well.
If the Digitizer was going bad from pressure your screen would have faint black lines going down it kinda like graph paper.
I have my phone in a trident kraken case it's been doing good so far.
After hours of research, countless nandroid wipes, and even a few ROMs, I have determined this to be a hardware issue! (at least in my case)
Much thanks to Landon4444 for providing a way to test for a lame digitizer
http://forum.xda-developers.com/showpost.php?p=20791773&postcount=40​Here's how to check if this issue is result of a faulty/worn digitizer:
In the phone dial exactly *#*#3424#*#* to access the HTC diagnostic menu.
Choose line test from available options, screen will turn black.
Draw small test squiggle.
Hold phone by corners with fingers/thumbs (landscape).
Gently, twist phone torsional-ly. *GENTLY!*
In my case, certain slight torque creates a false contact in the upper-middle of my screen. Fortunately twisting slightly in the opposite direction HAS RESOLVED THE PROBLEM FOR NOW. (that was easy) However, I would not expect this tactic to work for long, and am looking into getting the digitizer replaced at the cell shop.
Evo 3d help guys!!
Okay so I just got a raise and an Evo 3D part of my boss's incentive package. (I know I have a great boss!!) but anyway its been less than a month and I haven't purchased any of the screen protector stuff or case. It is now 17 degrees in New York and I'll just drop the phone in my pocket while walking but yesterday at the beginning of a date the parking meter wouldn't take my money and upon trying to use my phone it started dialing it's own numbers and wouldn't let me enter any of the numbers for my code (to unlock). *Mind you my date kept telling me all night "Its a sign that you need the iphone" and I totally like the HTC 3D.I tried calibrating **BY THE WAY IT'S NOT ROOTED YETTT* but the only options your given is the GSensor Calibration. I've noticed that after I enter a warm area the phone starts working fine again. I've never had a smartphone and I think,upon finally getting one, that's it's totally ridiculous that the phone stops working because of the weather. At this point I think I have a faulty phone and am gonna return it to only get another 3D,but has anyone heard of this issue and if so how can I fix it. I mean like what if I had a car accident or an emergency and my "smartphone" starts acting up because of the weather???
Hey guys...I put this post up a few days ago and still haven't received a response. my timing to retunr the phone is running short so I NEED SOMEONE TO HELP PLEASE!!...Is this a normal circumstance that my phone is going through? if not I'll return it and get another one.
Its some grounding issue occuring due to maybe screen touching the main board. Its occurs on my phone very frequently and when normal occurs only if i press hard on screen
my phone also freezes up sometimes and goes crazy and it takes it some time for it to start working....
I ended up replacing the unit.it was faulty. Funny thing is I was trying to tell the guy the problem and when he grabbed it he saw it was broken.the problem worsened to the point the the phone was dialing on its own and going haywire.
Sent from my PG86100 using XDA

Sometimes evo freaks out

I really don't recall dropping my evo 3d, maybe ive done it once or twice. But I am on Dirt Jelly Bean V 3.5.2 Rom and I have an extended battery (3500MHZ) Well occasionally , the touch screen can be un-responsive to icons / apps/ or settings that are more in the middle of the phone. Like if i go to settings and go something in the middle, it will highlight the above or below setting which is not what i wanted to chose. in order to select that setting, i have to rotate my phone to landscape and it will be clickable. Also occasionally i will get the possessed evo, where if you turn it on it will random click apps and on home screen randomly move left to right to left to right. i have to turn screen off and literally hit the phone to get it back to normal. Part of me says get a new phone but i am holding out til my upgrade in april
I had that happen quite recently (last week). It started off randomly doing something similar every now and then. Finally one day I had to keep turning off and on my phone just to be able to use the screen for about 5 seconds.
Conclusion: Bad screen.
I took mine into the Sprint store (i have the insurance). They took it right away and replaced the screen within 30 minutes. No charge to me, and it has been working like new since.
I would suggest backing up your rom and flashing to another to see if that helps (mine would press things while in touch recoveries, so i knew it was fubar). Try putting in the original battery because i have heard batteries can do weird things. But most likely you have a bad screen. There are videos on how to replace and i'm sure eBay has some for cheap.
Good luck
NinjaPenguin said:
I had that happen quite recently (last week). It started off randomly doing something similar every now and then. Finally one day I had to keep turning off and on my phone just to be able to use the screen for about 5 seconds.
Conclusion: Bad screen.
I took mine into the Sprint store (i have the insurance). They took it right away and replaced the screen within 30 minutes. No charge to me, and it has been working like new since.
I would suggest backing up your rom and flashing to another to see if that helps (mine would press things while in touch recoveries, so i knew it was fubar). Try putting in the original battery because i have heard batteries can do weird things. But most likely you have a bad screen. There are videos on how to replace and i'm sure eBay has some for cheap.
Good luck
Click to expand...
Click to collapse
^^^ This is probably the case. It's a well documented problem with these phones, and one that I experience myself to a lesser degree. One thing NinjaPenguin didn't mention and is often overlooked is; make sure your screen is clean. I know it sounds silly, maybe even obvious, but a dirty screen can also cause phantom and misaligned button presses.

LG V60 ThinkQ Dual screen problems?

I hopped on the T-MO B1G1 deal with my brother and after a week of trying things out, we noticed every now and then our dual screen (when both screens are active) the left one glitches. Does anyone have that problem? See picture attachment for an idea. In a nutshell, this only happens when I have both screens active and multi-tasking at times where the left screen will get a glitchy lighting error.
The glitch is either a quick shut off and turn on with the left screen or it quickly changes the left screen to be bright and colorful as shown in the picture.
If anyone ran into this problem and know how to fix it, please share it! My brother's LG v60 doesn't get this dual-screen glitch as often, only once or twice for him while I'm getting it almost everyday. I'm hoping to avoid another format, I'm wondering if it's an app or setting that is not compatible with dual screen.
Thanks
*Looks like I can't post a picture yet until I get more posts in.*
Your unit is defected. Contact t-mobile for a replacement. There are videos on youtube of a few users with the same experience.
I myself haven't had issues, I've had it for a week now
Had mine since march 25th and no issues either.
Here is the video on youtube about one reviewer with a 2nd display issue
rkingsparx81 said:
Had mine since march 25th and no issues either.
Here is the video on youtube about one reviewer with a 2nd display issue
Click to expand...
Click to collapse
Thanks for all the replies! It happened to my bro's LG V60 today again and so we are pretty sure both of our dual screen is defected.
I'll try with LG Promise warranty to see if I can get a replacement dual screen first, hopefully they can take care of it faster than T-Mobile. T-mobile has been giving me ****ty customer service lately, so hopefully LG can make it right.
Thanks all.
Now normally TMobile will overnight a device if you have insurance. If you don't have insurance it's a 3-5 day wait for a replacement
Wide-mode app part of this?
I ran into this with my AT&T velvet. LG replaced it and it's been working for the past week.
Question: Did you install the wide-mode for LG app? I was wondering if that might have done something to some bit of memory somewhere. It didn't claim to support the Velvet but I tried it anyway. I don't remember if that's when it started acting up. I factory-reset the phone to see if that helped but the problem kept re-occurring. I emailed the app's author but got no reply.
I figured I'd ask. I'd like to re-install the app but don't want to possibly mess things up.
Thanks,
Frank
I got the phone over the weekend and mines glitches often i when back to t mobile and they replaced my dual screen and yet again with in a hour it still glitching
try a little tape/padding between the phone bottom port and the case usb plug, its probably a connection problem, poor design, im unable to return mine so this worked great for me.
dual Screen bad connection, maybe solved with wedge?
My dual screen case has been playing up, about 90% of the time i clip on the case the screen does not work after a few minutes due to movement. it seems LG has made a bad design with the usb c connection and poga style pins at the bottom of...
forum.xda-developers.com
gary776677 said:
try a little tape/padding between the phone bottom port and the case usb plug, its probably a connection problem, poor design, im unable to return mine so this worked great for me.
dual Screen bad connection, maybe solved with wedge?
My dual screen case has been playing up, about 90% of the time i clip on the case the screen does not work after a few minutes due to movement. it seems LG has made a bad design with the usb c connection and poga style pins at the bottom of...
forum.xda-developers.com
Click to expand...
Click to collapse
I had to have my dual screen replaced. The screen would just turn green and fade out. Lg sent it in less than a week. There's no reason to resort to things like tape or stuff. All V60s are still under warranty. Just send the screen part back to lg and they will replace it.
pflatlyne said:
.... All V60s are still under warranty. Just send the screen part back to lg and they will replace it.
Click to expand...
Click to collapse
not sure if you have travelled much, but LG warranty isn't worldwide... i cant get back to the usa any time soon, plus im getting free top quality healthcare where i am, so gonna use it as long as i can.
gary776677 said:
try a little tape/padding between the phone bottom port and the case usb plug, its probably a connection problem, poor design, im unable to return mine so this worked great for me.
Click to expand...
Click to collapse
I'm in the same boat, and used the same solution. I have a thin metal disc that mates with a magnet to use as a stand, mount the phone, etc. (IM Stick). Installing that disc at the very bottom of the case gave the USB C connector just what it needed to mate correctly. Bonus: No interference with wireless charging!

Honor 10 reboot randomly

Hi, I have a problem with a Honor 10.
Since August it started to restart randomly, I just replaced the battery and I just did two factory reset but the problem continues to manifest even in the configuration screen.
I would exclude the faulty power button, since before rebooting it usually froze on the activity I was performing.
Any ideas?
Thank you!
Test power button with ohm meter.
It was doing this after the reset with just it's factory load? No 3rd party apps loaded?
Try reflashing firmware.
Maybe be a mobo failure.
blackhawk said:
Test power button with ohm meter.
It was doing this after the reset with just it's factory load? No 3rd party apps loaded?
Try reflashing firmware.
Maybe be a mobo failure.
Click to expand...
Click to collapse
I really don't think is the power button because it reboot even in idle on the table, and i saw that if i put it on charge it reboot instantly.
I have this problem even in the configuration screens after the factory reset, indeed i've must configured two or three times because of that.
I'll try to reflash the firmware, then i'll wait for a new battery i ordered a month ago.
If it will be still broken i guess is a mobo failure.
I have a question: i didn't flashed a smartphone before, and i was asking myself if this reboot problem can mess up with flashing, bricking the phone. Can it be possible?
eddyxx said:
I really don't think is the power button because it reboot even in idle on the table, and i saw that if i put it on charge it reboot instantly.
I have this problem even in the configuration screens after the factory reset, indeed i've must configured two or three times because of that.
I'll try to reflash the firmware, then i'll wait for a new battery i ordered a month ago.
If it will be still broken i guess is a mobo failure.
I have a question: i didn't flashed a smartphone before, and i was asking myself if this reboot problem can mess up with flashing, bricking the phone. Can it be possible?
Click to expand...
Click to collapse
Yeah if it interrupts the flash that won't end well...
If you can return it, do so... otherwise...
Before you go flashing nuts try to determine if it's a hardware issue. Check ribbon cable connectors... and that switch.
Firmware shouldn't become corrupted unless there's a flash memory failure or it was a bad flash to begin with.
Does it not do this is safe mode? 3rd party app if so.
If it does it when in the boot menu it's likely hardware.
If so it may be just a failed battery. Try with charger connected to see if this alters the behavior.
If you don't feel comfortable repairing it, let a good tech do it for you. I always remember my first mechanical alarm clock disassembly... it didn't go well
blackhawk said:
If you can return it, do so... otherwise...
Before you go flashing nuts try to determine if it's a hardware issue. Check ribbon cable connectors... and that switch.
Firmware shouldn't become corrupted unless there's a flash memory failure or it was a bad flash to begin with.
Does it not do this is safe mode? 3rd party app if so.
If it does it when in the boot menu it's likely hardware.
If so it may be just a failed battery. Try with charger connected to see if this alters the behavior.
If you don't feel comfortable repairing it, let a good tech do it for you. I always remember my first mechanical alarm clock disassembly... it didn't go well
Click to expand...
Click to collapse
It reboots even in safe mode!
It would seem a hardware problem, possible that I bought a new battery already damaged?
It’s been a few hours since it works good after charging it to 100%, it seems that it starts to reboot towards 50%.
I wanted to flash it also because before doing the factory reset, it automatically installed some "stock" apps by itself, I refer to some games that Honor automatically installs at each factory reset, every time I uninstalled them, after some restart they reinstalled themselves.
It was a weird issue but looks like fixed with the factory reset, so now i only have the reboot issue.
I am so desperate that I would like to try the battery of my Honor 10 (the one with problems is that of my girlfriend), I would not buy another battery since I have to be delivered the one I ordered from a month.
It may be the battery, they can fail at any time.
It's rare for new ones to fail but it happens.
Use a firewall to block auto updates or installs.
Karma Firewall works well but its valuable logging feature doesn't work on Android 10 and higher, but it still will block apps.
Update: I just bought another battery and the problem persist.
Now im sure is not the battery so i will flash it very soon no matter what.
I have been having the same problem as you guys have since last Christmas (2020), when my phone was 18 months old.
I switched phone and gave the Honor 10 to my wife for Coin Master and the problem persisted.
However, two months ago the battery started to swell and surprisingly the problem went away completely for about a month. But as it swelled to the extent of pushing out the screen the problem returned a month ago.
Thinking it was possibly a battery/battery connection related issue, I changed to a new Pisen battery last night. Sadly, the rebooting continued but only for 2-3 times today.
So it is probably an issue with the board itself.
citibatter said:
I have been having the same problem as you guys have since last Christmas (2020), when my phone was 18 months old.
I switched phone and gave the Honor 10 to my wife for Coin Master and the problem persisted.
However, two months ago the battery started to swell and surprisingly the problem went away completely for about a month. But as it swelled to the extent of pushing out the screen the problem returned a month ago.
Thinking it was possibly a battery/battery connection related issue, I changed to a new Pisen battery last night. Sadly, the rebooting continued but only for 2-3 times today.
So it is probably an issue with the board itself.
Click to expand...
Click to collapse
The battery failure may have damaged the mobo or perhaps it was preexisting.
Check ribbon connector pins for damage. Look around for visible solder cracks. Try pressing gently on the mobo with a pencil eraser with device powered on to try to find the area. Check ribbon cables too by gently moving them.
One of the most likely places for a failed solder joint are the BGA chipsets. The many solder pads are under the chipset, inaccessible.
Press gently on them to try and verify this. A hot air station (and skillset to use it) is the only way to repair this type of failure.
Any battery swelling is a failure, replace it asap.
blackhawk said:
The battery failure may have damaged the mobo or perhaps it was preexisting.
Check ribbon connector pins for damage. Look around for visible solder cracks. Try pressing gently on the mobo with a pencil eraser with device powered on to try to find the area. Check ribbon cables too by gently moving them.
One of the most likely places for a failed solder joint are the BGA chipsets. The many solder pads are under the chipset, inaccessible.
Press gently on them to try and verify this. A hot air station (and skillset to use it) is the only way to repair this type of failure.
Any battery swelling is a failure, replace it asap.
Click to expand...
Click to collapse
As I said, battery has been replaced with a brand new one. Therefore the swelling issue is fixed.
Don't have the skill set to use a hot air gun or to solder so this is it for me.
Quite disappointed by the QC of Huawei as this was my first Huawei phone. I have been using Xiaomi since my first smartphone and never had an issue like this before.
citibatter said:
As I said, battery has been replaced with a brand new one. Therefore the swelling issue is fixed.
Don't have the skill set to use a hot air gun or to solder so this is it for me.
Quite disappointed by the QC of Huawei as this was my first Huawei phone. I have been using Xiaomi since my first smartphone and never had an issue like this before.
Click to expand...
Click to collapse
My point was a mobo failure is generally a game over event.
I run strictly Samsung's as I like their UI and have become familiar with them. Of course in 2-3 years that could change if Samsung keeps dropping the ball.
blackhawk said:
My point was a mobo failure is generally a game over event.
I run strictly Samsung's as I like their UI and have become familiar with them. Of course in 2-3 years that could change if Samsung keeps dropping the ball.
Click to expand...
Click to collapse
I understand.
That said, Huawei did replace the MBs for out of warranty customers in mainland China as a good will gesture.
Too bad that policy did not extend outside of China.
citibatter said:
I understand.
That said, Huawei did replace the MBs for out of warranty customers in mainland China as a good will gesture.
Too bad that policy did not extend outside of China.
Click to expand...
Click to collapse
Maybe see if they'll discount a mobo for you.
Not free but it might sweeten the deal.
Or write it off and move on.
All my Samsung's have been long lived with replacement batteries being the only repairs.
Another reason I like them.
In my case it was sort of dumb luck especially when choosing the first Note 10+. In this case they did live up to their hype.
The S4+ lasted over 5 years and still boots up.
I had the random reboots going on for weeks even at night, also bootloops sometimes .
I tried a lot of stuff but i got my phone going again for 2 weeks now without any reboots.
It might be just pure luck but this is what i did last time:
Did a complete reset of the Phone ( everything gone )
I changed simcard to other simslot (i think this made the difference, atleast for my phone)
No apps from Meta (You dont want any of their **** anyway )
ill keep you posted
exoronic said:
I had the random reboots going on for weeks even at night, also bootloops sometimes .
I tried a lot of stuff but i got my phone going again for 2 weeks now without any reboots.
It might be just pure luck but this is what i did last time:
Did a complete reset of the Phone ( everything gone )
I changed simcard to other simslot (i think this made the difference, atleast for my phone)
Put on performance mode (might not be it, but details mather here, today is first day without performance mode, no issues so far)
No apps from Meta (again because details mather, might not be it, i had random reboots all the time, but when i was using instagram or it was still running in the background , it was real bad, You dont want any of their **** anyway )
ill keep you posted
Click to expand...
Click to collapse
Yay!
Meta is malware.
Hey guys, it seems that I solved the problem by bringing the phone to a Huawei service center, they performed an "operation on the motherboard".
Actually they changed the battery with an "original" one for 60€ (the one I had replaced cost 10€ ), then when the problem obviously came back they did the repair on the mobo at no extra cost.
I guess it went well.
eddyxx said:
Hey guys, it seems that I solved the problem by bringing the phone to a Huawei service center, they performed an "operation on the motherboard".
Actually they changed the battery with an "original" one for 60€ (the one I had replaced cost 10€ ), then when the problem obviously came back they did the repair on the mobo at no extra cost.
I guess it went well.
Click to expand...
Click to collapse
Did you had any reboots after the motherboard change?
I got the same issue with my Honor 10. Tried every trick that I could think of, but nothing seems to help.
What I noticed, that sometimes when it restarts it does get very hot in the area near the camera. (not sure exactly what component it's there but it's something on the motherboard)
I'm thinking if it worth doing this motherboard change. (as it seems to be a design/component issue if there are so many that have this problem)
nomob said:
Did you had any reboots after the motherboard change?
I got the same issue with my Honor 10. Tried every trick that I could think of, but nothing seems to help.
What I noticed, that sometimes when it restarts it does get very hot in the area near the camera. (not sure exactly what component it's there but it's something on the motherboard)
I'm thinking if it worth doing this motherboard change. (as it seems to be a design/component issue if there are so many that have this problem)
Click to expand...
Click to collapse
No, no reboot at all, but I noticed later that they rolled back to Android 8.0, so I’m thinking that they didn’t fix the motherboard, but they actually found a workaround by downgrading the OS.
I’m afraid to try to upgrade to Android 10.0 for this reason, I don’t even know if I can do it considering the new Huawei policy of flashing and stuff, but my girlfriend is ok with that so I let it go.
I can confirm that even now, on each task (TikTok scrolling for example), it gets very very hot in that point near the camera, my perfectly still working Honor 10 instead does it only on intensive use of the camera.
I hope this information can help you with your Honor 10, I suggest you go back to an older version of Android if possible just for troubleshooting.
If it persists, the motherboard is probably faulty and you need to replace it, I guess...
eddyxx said:
No, no reboot at all, but I noticed later that they rolled back to Android 8.0, so I’m thinking that they didn’t fix the motherboard, but they actually found a workaround by downgrading the OS.
I’m afraid to try to upgrade to Android 10.0 for this reason, I don’t even know if I can do it considering the new Huawei policy of flashing and stuff, but my girlfriend is ok with that so I let it go.
I can confirm that even now, on each task (TikTok scrolling for example), it gets very very hot in that point near the camera, my perfectly still working Honor 10 instead does it only on intensive use of the camera.
I hope this information can help you with your Honor 10, I suggest you go back to an older version of Android if possible just for troubleshooting.
If it persists, the motherboard is probably faulty and you need to replace it, I guess...
Click to expand...
Click to collapse
Thanks for the reply and downgrade suggestion! (worth a try)

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