Hey guys. I'll try to keep this brief. I bought a Redmi Note 3 Pro "global edition" online, which says it supports my carrier's bands. It got here, but it wasn't working with my SIM (said something about a network error). From what I found, it seemed to be because of the ROM that came with it (it didn't allow me to select any English speaking country from the list during setup). So I found the one I needed, followed some highly rated instructions to flash it, and it got stuck at like 99% with an error. That's when the phone seemingly hard-bricked. No display whatsoever, any combination of buttons held down did nothing. The only thing was a red flashing LED (when power button held or when plugged in). It is detected by my computers in device manager, but only comes up as "Qualcomm HS-USB Diagnostics 900E", which doesn't allow me to flash it or really do anything with it on the computer. I've tried literally everything I could find about it, both software-wise and hardware; I made a deep flash cable, tried it multiple times to no avail. Then I finally took the phone apart to get at the testpoint; it did nothing besides cause the red LED to flicker a little in its pattern. I've contacted a bunch of phone repair places near me, but none seem to be able to do anything for me. Do I have any options left at this point?
broodyr said:
Hey guys. I'll try to keep this brief. I bought a Redmi Note 3 Pro "global edition" online, which says it supports my carrier's bands. It got here, but it wasn't working with my SIM (said something about a network error). From what I found, it seemed to be because of the ROM that came with it (it didn't allow me to select any English speaking country from the list during setup). So I found the one I needed, followed some highly rated instructions to flash it, and it got stuck at like 99% with an error. That's when the phone seemingly hard-bricked. No display whatsoever, any combination of buttons held down did nothing. The only thing was a red flashing LED (when power button held or when plugged in). It is detected by my computers in device manager, but only comes up as "Qualcomm HS-USB Diagnostics 900E", which doesn't allow me to flash it or really do anything with it on the computer. I've tried literally everything I could find about it, both software-wise and hardware; I made a deep flash cable, tried it multiple times to no avail. Then I finally took the phone apart to get at the testpoint; it did nothing besides cause the red LED to flicker a little in its pattern. I've contacted a bunch of phone repair places near me, but none seem to be able to do anything for me. Do I have any options left at this point?
Click to expand...
Click to collapse
Can you go to fastboot mode (press volume down + power botton together until bunny appears) ?
Nabin Pokhrel said:
Can you go to fastboot mode (press volume down + power botton together until bunny appears) ?
Click to expand...
Click to collapse
Nope. Literally nothing I do will get anything to come up on the screen.
Bump
if you're in 900e, means the phone is prolly not dead. remove the back, get to your board, plug it to your pc and keep on holding your tweezers until the pc recognizes it as a 9008 device. then just use flash tool. it takes time, u should be patient. refer to the vid
https://www.youtube.com/watch?v=HDLV4LdEBHk
this thing is pretty unbreakable, unless its really fried, in which case, well, trash it
this is soft brick , not to worry , the flashing red is EDL mode ...this guide is for note 3 pro but will work with you http://en.miui.com/thread-235865-1-1.html
sikica133 said:
if you're in 900e, means the phone is prolly not dead. remove the back, get to your board, plug it to your pc and keep on holding your tweezers until the pc recognizes it as a 9008 device. then just use flash tool. it takes time, u should be patient. refer to the vid
https://www.youtube.com/watch?v=HDLV4LdEBHk
this thing is pretty unbreakable, unless its really fried, in which case, well, trash it
Click to expand...
Click to collapse
Alright, I was just using a flimsy wire before but I do have a good pair of tweezers coming in the mail. I'll give it another shot as soon as I get those.
tdassa said:
this is soft brick , not to worry , the flashing red is EDL mode ...this guide is for note 3 pro but will work with you http://en.miui.com/thread-235865-1-1.html
Click to expand...
Click to collapse
I appreciate the effort, but I'm positive it's not in EDL mode. I've looked at just about every guide out there, including that one. It isn't detected by XiaoMiFlash, and I can't get it into actual EDL mode either.
Thanks guys
it wont work with miflash if it's not in 9008 mode which is effectively edl. as far as tweezers go, i used a safety pin and it worked fine. it will work, just repeat the process a few times
Related
Hi,
I'm going to keep it as short as I can, just bought a vibrant and rooted in a nice way, then I tried to use odin to update from 2.1 to 2.2, it did it but then the screen goes black and it doesn't shows anything and when i say anything I really mean it, no battery when I plug it, and no brick message. Then I discovered that I used the wrong image to try and update it the one for the i9000
note:
i tried to put it on download mode, but as i said before it doesn't do anything is literally dead it, i think I'm going out of options i got no idea what to do anymore, PLZ SOMEONE GIVE ME SOME HOPE!!!
Two options
1) Go to radio shack, spend a few bucks and build a custom USB jig that will get you into download mode. The thread is here somewhere in the forums, search for it.
2) http://forum.xda-developers.com/showthread.php?t=1277056
UnBrickable Mod is awesome! It's easier to upload download mode with a click then to hold buttons.
SamsungVibrant said:
Two options
1) Go to radio shack, spend a few bucks and build a custom USB jig that will get you into download mode. The thread is here somewhere in the forums, search for it.
2) http://forum.xda-developers.com/showthread.php?t=1277056
Click to expand...
Click to collapse
I did one myself, and tested on a friend captivate, but my vibrant still the same NOTHING!, i mean wtf! the only thing it could have is a software/firmware problem but it seems he completely died on me!! :/
I had a bad cable once and had a odin flash go wrong..
Started out with download mode, but with no luck connecting to pc via 2 diff computers (not realizing it was the cable at the time) I kept messing around with it, sometimes connecting, then Odin screwing up again and eventually got to your point...nothing whatsoever, DEAD
After a while...called TMO and ordered a replacement...but didn't give up, I kept on with cable to phone, then pc...vice versa...battery in/out..and eventually out of nowhere it came back on..no idea how..one thing I do remember is reading to use vol up+down, but for me there was some weird combo where I think i started with up+down, then let go of up(kept holding down, or just used vol down)..can't quite remember...but don't give up..again mine was dead dead dead...somehow she came back...keep trying different things no JIG...
EDIT: Take your micro sd out of the phone and sim card too...that much i do remember...
accordex said:
I had a bad cable once and had a odin flash go wrong..
Started out with download mode, but with no luck connecting to pc via 2 diff computers (not realizing it was the cable at the time) I kept messing around with it, sometimes connecting, then Odin screwing up again and eventually got to your point...nothing whatsoever, DEAD
After a while...called TMO and ordered a replacement...but didn't give up, I kept on with cable to phone, then pc...vice versa...battery in/out..and eventually out of nowhere it came back on..no idea how..one thing I do remember is reading to use vol up+down, but for me there was some weird combo where I think i started with up+down, then let go of up(kept holding down, or just used vol down)..can't quite remember...but don't give up..again mine was dead dead dead...somehow she came back...keep trying different things no JIG...
EDIT: Take your micro sd out of the phone and sim card too...that much i do remember...
Click to expand...
Click to collapse
thx for the ray of hope pal but I think i'll just sell ir or something anyway doesn't hurt to keep trying until it happens, i have seen mostly 2 kind of options on internet the buttons combo and the jig tried them both nothing seems to work, I just think i have no luck, i bought the cell and 48h later it was already dead.....anyways thx to the people who bothered to answer me
Options:
1.you can call TMO for replacement.
2. Let the technician open it maybe there's something wrong wid d digitizer
3.Have you heard about the JTAG? It can resurrect your phone!
Djhemz07 said:
Options:
1.you can call TMO for replacement.
2. Let the technician open it maybe there's something wrong wid d digitizer
3.Have you heard about the JTAG? It can resurrect your phone!
Click to expand...
Click to collapse
UnBrickable mod is way better than JTAG. You should check it out. JTAG works once. UnBrickable mod allows software based recovery always and works on a dead brick with no special tools once its applied.
There two videos on the portal now which mention it. I'd like to think people are using it.. after all, this mod doesn't just happen. It takes someone to put in the work to research it... ahem...
option 1
--------
1. remove the sim-card and the memory card
2. remove the battery
3. connect the USB cable to the computer and to the cellphone (still no battery).
4. press on both volume buttons (volume up+volume down)
5.while you press on the buttons enter the battery into the cellphone.
option 2
--------
1. connect the USB cable to the computer and to the cellphone
2. press on both volume buttons (volume up+volume down)
3. press and hold the power button
4. the screen will dim - keep pressing on the buttons (3 of them)
5. the screen will show up the cellphone-computer picture - keep pressing...
6. the screen will dimm again - keep pressing
7. the screen will show up with the vibrant logo
8. leave the buttons - now the cellphone should enter to download mode
AdamOutler said:
UnBrickable mod is way better than JTAG. You should check it out. JTAG works once. UnBrickable mod allows software based recovery always and works on a dead brick with no special tools once its applied.
There two videos on the portal now which mention it. I'd like to think people are using it.. after all, this mod doesn't just happen. It takes someone to put in the work to research it... ahem...
Click to expand...
Click to collapse
sounds interesting i'll try those method anyone mind sending me the links?? btw how am i supposed to connect my phone onto the PC if it doesn't start which means it doesn't get recognized???? and a friend told me that i ****ed the Boot load does it fix that too??
vicmelgen said:
sounds interesting i'll try those method anyone mind sending me the links?? btw how am i supposed to connect my phone onto the PC if it doesn't start which means it doesn't get recognized????
Click to expand...
Click to collapse
Just connect it to the pc even if it doesn't recognized
Sent from my GT-I9000 using XDA App
did you try this?
battery out...
battery in--> hold only vol UP and power? for a few seconds
Last night I bought a brand new Streak 5 from a local guy. Box was sealed, no mention of refurb, inner contents were sealed.
I didn't have time to test it and the guy I bought it from said he had gotten it a while back from a work raffle and that it had been sitting in a drawer in his house - I have no reason not to trust that he was lying to me.
When I actually got time to unbox it, I popped the battery in and tried to turn it on. The menu buttons lit up briefly and then when out. The screen never came on. Since then, it has been completely unresponsive.
I've tried to charge it with the wall charger, as well as my PC. Neither seem to be doing anything and my PC doesn't recognize it - even with Dell's software installed.
I've tried to take out the battery and hook it up to the wall charger and my PC to get it to turn on.
I've removed the Micro SD.
There is no SIM card in it currently.
I ordered another battery and an external battery charger. They should be here in a few days. I have the current battery rigged up and charging with a spliced USB cord.
What else can I do? I feel like I've done everything "simple" thus far and I'm a little nervous when it comes to utilities like Streakflash.
I'm coming over from the iPhone world and my Android use has been limited at best. Any help is appreciated.
What happens on the device itself after having had a chance to charge?
Does it light up when you press the power button, or nothing at all?
Thanks for the response.
There is no indication that it's charging. The screen doesn't come on, or even flash. The buttons do not light up. However, I don't believe it's the cable or the connector since my PC responds with an unrecognized device -- "Qualcomm CDMA Technologies MSM" prompt. I also managed to get my PC to tell me that the device "wasn't plugged in."
I've tried to get some response out of it in every possible combination regarding the buttons, battery, back cover, microSD, and where it's plugged in. It just sits there. No lit screen, no lit menu buttons, nothing.
If it helps, I'm running Windows 7 64 bit. I've installed every possible thing I could find regarding the Dell drivers and my OS.
It sounds like your device somehow got shipped without having all the software installed onto it.
Can you provide more information about the device itself, such as it's manufacture date or any other info on the box/device labels? Devices getting shipped half baked like that isnt exactly common.
This sounds like a legitamate time to use QDL tool to reflash it, but I cant provide any help with that as I've never used it.
Can you use QDLTool if your computer doesn't even recognize it?
The date on the label is 10/12/2010.
If it's displaying as "Qualcomm CDMA Technologies MSM" that's a sign that it should be able to get into upload mode as that's what the driver qdl tool uses I believe.
It's likely out of warrentee already, so you prob have to fix it on your own if at all.
I can't get it to respond to anything I do. It's very disheartening. I really, really wanted this phone, too.
I'm downloading the latest version of Ubuntu. I'm going to see if I can make any headway through Linux.
I can't get QDLTool to pick-up the device, either. I get an error message when I try to use it and scanning for it does nothing.
Did you install the driver bundled with it properly?
If it still doesnt detect it after that it's likely a dud
use qdltool, you can download it from here
http://www.box.com/s/rj9xd5tl7v5amimbm3youll need to make sure you have all drivers installed though, info is on this forum somewhere,
once installed run the software on pc you should see a big box with "run" on it, click run then connect phone by holding volume up and connecting usb then qdltool will do rest from there
when i got my both my dell streak it was the same deal. first one came exactly as how you described it. I put in the battery, made SURE THAT THE CONNECTORS ARE lined up on the back case, and then tried to power it on. NOTHING.
It seems even if the battery was fully charged, the only real way to turn it on was to connect the streak to the power adapter and then press hold down the on button. WHen the device finally gave me the dell logo, it would just sit there stuck. So i took out the battery, and redid it. Then went into fastboot mode (hold camera and power) and it wouldnt detect the touch screen. It seems that the touch scree was faulty and hence it would remain stuck on the dell logo. I tried to calibrate the touch screen a few times, all failed. Then finally for one time it worked, and the touch screen came back to life. Shortly after though upon booting into the old stage 1.6, it restarted and the touch screen failed again.
So i sent it back to rogers and they gave me a replacement phone. Same deal, when you first put in the battery and the case it wouldnt start no matter what. Only upon plugging it into the power adapter then it starts up. However this new one had a functional touch screen.
1) check out the touch screen by using the fastboot, or stock recovery. If you get error messages, it means your screen is toast most likely and then you might have to open her up and see if all the connections are lined up
2) if it doesnt boot at all, try connecting it to the power adapter first and then after about 30 seconds power it on. You should be able to see the dell logo unless as the guys stated before the software is hosed.
3) if the software is totally hosed, tried to get it into fastboot mode or recovery and see if you can reflash the device.
something like that...
Thanks for the comments, guys.
As of now, it's still in the same position it was in. It doesn't respond to any combinations of buttons, battery in/or, or plugged into the wall/pc.
I'm assuming that the situation it's in currently is what's preventing any sort of legitimate connection between the phone and my PC.
My last shot is a battery and external charger that should be here next week.
Update; Rangercaptain and 440bro suggested the power switch or the usb port may be the problem.
I dismantled the phone and got my ohm-meter, the power button's circuit is opening and closing as it should between pressed and depressed.
Furthermore I tested the usb port for conductivity at each pin, from the side of the usb cable that would normally connect to the pc all the way through the 'charging flex ribbon' to the phones PCB. all connections are good.
Editing this post as I try new things i find or the things i try that people suggest.
Currently my Note will not boot into recovery or it's ROM, I was running a version of Slimbean.
I can get it to go into download mode via the volume down + power key but I can not for life of me get any pc to recognize it via usb.
I have tried Odin, Adb, and Heimdall with five or six different versions of Samsung USB drivers, Version #'s 1.5.14.0, 1.4.6.0, as well as the drivers listed in the Note 'Super thread' ATT I717 v1_3_2200_0 and two other sets of drivers that did not have version numbers listed, but came from other XDA USB problem posts. I have also tried the Google drivers from the Android SDK.
I have done all this on two different pc's and different usb cables. I've read other problem threads about this and tried most of those suggestions I.E. Uninstall old drivers, reboot, install new ones, reboot, turn off internet, plug in phone. Nada, no sign of the device being recognized at all.
I've tried the 'adb devices' command while the device was in download mode, the command returns nothing.
the USB port still works so far as i can tell, if you plug it in to a charger or the pc the phone will try to boot like it usually does if it's powered off and you plug it in and the phone had been charging fine before this issue, so i've no reason to suspect a bad port.
I have however encountered this USB problem before even while the note was stock and functioning with it not being recognizable over USB, I eventually gave up and it's what caused me to install a ROM on it in the first place because i couldn't get the official android updates with Kies (they require a usb connection).
Would a USB jig be of any benefit in this situation? After searching through XDA forums and the like that's the only thing that seems like it may work but i haven't tried. I'm unclear if it will be of any benefit because the device can already access the ODIN downloading screen.
All in all I've been working on this for about 12 hours so far, so it's possible i may have forgotten something I've tried but i'll update if i remember anything significant.
Finally I'm aware there are two similar threads currently running on the XDA note troubleshooting forums,"Is my note bricked?" and "can't enter download mode" I am also watching them and trying anything that looks relevant but elected to make a new post as my problem is slightly different in that I can access the download screen. If you posted anything there that you think may have applied here, you don't have to re-post. I'll have tried it.
Your power button is stuck.
rangercaptain said:
Your power button is stuck.
Click to expand...
Click to collapse
Thanks, I should clarify that the reboot cycle is not indefinite though. it'll give the boot vibration 6-8 times with a few seconds in between each vibration and then stop trying to boot. It also doesn't cycle every time, just occasionally. The other times it will give the vibration only once and then do nothing till you hold the power button down again as if you were trying to turn it on.
It will also stay in the downloading mode until i manually hold the power button down, so the power button is functioning correctly.
morthicius said:
. . . so the power button is functioning correctly.
Click to expand...
Click to collapse
If you say so.
Take out the sim and sd card.
I have tried removing the SD card and SIM card as well. Makes no noticeable difference.
I can also add that the USB port still works so far as i can tell, if you plug it in to a charger or the pc the phone will try to boot like it usually does if it's powered off and you plug it in.
I can dismantle the phone and check the power button if you're fairly convinced that's what it is but it really responds exactly like you would expect. The press and return feels fine and the way the device responds to it also feels fine.
Yeah I'm pretty sure it's a stuck power button. If the phone is off and you plug in usb, or charger it should NOT startup by itself. If it does it's most definitely a stuck power button. So I'm guessing your phone is no longer covered by warranty?
Before you go tearing apart the phone try this first. Take off the battery cover and where the power button is you'll see a lil outline. Flick this area with your finger a few times. Flick it hard enough to mildly hurt your finger but not the phone. I had to do this for a while till I got a new note. If that doesn't help take it apart at your own risk.
440bro said:
Yeah I'm pretty sure it's a stuck power button. If the phone is off and you plug in usb, or charger it should NOT startup by itself. If it does it's most definitely a stuck power button. So I'm guessing your phone is no longer covered by warranty?
Click to expand...
Click to collapse
It has always started up on its own when you plug it in, at least if it's out of charge. Of that I'm certain. I've had the phone a year and a half or so now. It may not boot up on it's own if you just manually shut it off and plug in a charger though. I don't recall ever trying that scenario directly. It could also be a functionality Slimbean added if stock phones don't do it.
I did just try your flick trick though, thanks. No change.
Just as another example on the power button, I can take the battery out and put it back in and the phone will do nothing until i hold the power button down a few seconds, only then does it do the the "i'm trying to boot" vibration.
Damn I was really hoping the flick trick worked for you like it did me. If you decide to take the back of the phone off, try flicking again anyways before you completely disassemble it. Once you disassemble it, there really isn't much you can do power button wise other than replace it. I'll attach a pic of the power button area for ya. I have one already torn down.
If it's not your power button, I wonder if it's your usb charger port on the phone.... That's an easier part to replace if it is.
I do feel like the USB port is a possibility, even despite my saying it appears to work. is it possible for the port to be damaged in such a way that it still allows the phone to be charged but not establish a data connection? When the phone went brick yesterday It had pretty much just finished fully charging. I had disconnected it from the charger used it a little bit, set it down when it still at about 98% battery life. Around 10 minutes later I got a text message, it made the god awful slimbean text tone (i hate that tone) I went to check it, turned on the display it then repeated the incoming text message tone about five more times in quick succession, locked up, and then died never to return.
I have had the phone apart before because i'm a curious cat, and didn't really mind voiding a warranty.
The only things that would make me skeptical of it being a usb port problem is. 1: It was charging fine and 2: the symptoms at least of the reboot problem itself are leaning towards a software issue the Slimbean install has never really worked great, and would crash and reboot probably twice a day.
Just because the button works doesn't mean it isn't stuck. I've only saved about ten phones by helping the owner to understand the cause of the reboots.
The fact that you already opened the phone increases the chance its the button. Because you said it rebooted on stock or custom ROMs eliminated software. Because your phone charges normally and is recognized by a pc shows its not the usb port.
But hey, what do I know. . .
morthicius said:
Editing this post as I try new things i find or the things i try that people suggest.
Currently my Note is in a reboot cycle, it will not load the ROM or go into recovery mode. I was running a version of Slimbean.
I can get it to go into download mode via the volume down + power key but I can not for life of me get any pc to recognize it via usb.
Click to expand...
Click to collapse
rangercaptain said:
Just because the button works doesn't mean it isn't stuck. I've only saved about ten phones by helping the owner to understand the cause of the reboots.
The fact that you already opened the phone increases the chance its the button. Because you said it rebooted on stock or custom ROMs eliminated software. Because your phone charges normally and is recognized by a pc shows its not the usb port.
But hey, what do I know. . .
Click to expand...
Click to collapse
He has more than one problem. He can NOT get a pc to recognize it. I missed it first too and had to re-read it a few times. So it could be the port, or the power button.
I think your options are....
-Find a repair center nearby
-Send it in for repair
-Find out which part is cheaper and replace that yourself first.
Sounds good. The usb port is cheap and easy and while the bezel is off you can verify the power button isn't stuck in its hole in the bezel.
Because he flashed a custom ROM from a stock ROM I took that to mean he had to connect to a pc through the usb port, either to Odin flash a recovery or Odin flash Slimbean. And he can still charge it. And data cables go bad, removing drivers doesn't take them out of memory, etc. So usb port isn't 100% bad for sure, but you're right, its a cheap, easy repair.
rangercaptain said:
Just because the button works doesn't mean it isn't stuck. I've only saved about ten phones by helping the owner to understand the cause of the reboots.
The fact that you already opened the phone increases the chance its the button. Because you said it rebooted on stock or custom ROMs eliminated software. Because your phone charges normally and is recognized by a pc shows its not the usb port.
But hey, what do I know. . .
Click to expand...
Click to collapse
If the button is 'stuck' it implies that the it's either stuck engaged or disengaged correct?
If that were true and lets say it were stuck engaged, the power button should be acting as if it is pressed. Which at first would make sense when i say it reboot cycles. It however does not make sense that i can get into download mode and the phone never shuts off until I hit the power button.
It also does not make sense that if i pull the battery out and put it back in the phone does nothing. until i hit the power button. If it were stuck engaged the phone would immediately try to boot when i put the battery back in.
The rom has also been on it for awhile now, 6 months? So i don't exactly remember the processes i went through but i know i never got kies or odin to recognize it. And Yeah, pc wont recognize it now even tryin two different pcs, one of which has never had a samsung device connected to it.
That said I wont rule the power button out either, Is there a good way to check the power button with a multimeter?
I should also say I have the phone apart now so i could at least do external checks of the power button since you both thought it was a possibility, externally it looks fine the actual button inside the case (the little white button the big silver one hits) acts fine but the circuit inside could still be screwed i suppose, which is why i ask about a meter test.
Ultimately I think you're both right though, I'm just going to have order a replacement button and port. Start with the port since it's easier, and if that doesn't enable me to connect it to the pc to flash it try the button too.
Since you mention the ROM, it is possible to have a bad download, flash the ROM, and get into a bootloop. The usual cure for that is a re-download of the ROM, wipe caches, wipe system, and flash fresh ROM.
The sticking power button is a common fault of Samsung phones. Its not broken, but it just gets a little out of alignment in its hole in the bezel. If you already wiggled and snapped, you would have noticed a difference in the phone's behavior, unless there's lint under it.
I think you have your plan -- replace the usb port, and check the button while the phone is without the bezel.
The usb port is on ebay and there is a Youtube video for the process. Everything is here:
http://forum.xda-developers.com/showthread.php?p=28247335
Good luck.
Thanks for the Help Ranger and 440.
Update; Rangercaptain and 440bro suggested the power switch or the usb port may be the problem.
I dismantled the phone and got my ohm-meter, the power button's circuit is opening and closing as it should between pressed and depressed.
Furthermore I tested the usb port for conductivity at each pin, from the side of the usb cable that would normally connect to the pc all the way through the 'charging flex ribbon' to the phones PCB. all connections are good.
I'm going to try the phone tonight on a friends PC. Who doesn't have another note but at least has a Samsung Gs2 and 3 that connect to Kies and see if i can get it to establish a connection.
If anybody else has any ideas on troubleshooting the connection between the device and a PC i'm all ears.
Good luck!
440bro said:
Good luck!
Click to expand...
Click to collapse
Well interestingly, when i hooked it up to the friends pc (using one of the same usb cables i already had) not only did his pc recognize it, the phone also booted up immediately. with 15% battery life remaining.
Strange strange.
Hey XDA,
tried to flash the 17.1.1.A.0.402 FTF on my unlocked SGP511 Z2 tablet and something must've gone terribly wrong. Flashing seemed successful, but it won't switch on anymore, I can't enter Fastboot mode, I can't enter Flashmode and the recharge LED isn't on anymore when I connect it to the charger.
This is the first time something like that happened to me, I had several Nexus devices (and two G1s) before, flashed custom ROMs countless times, but I never managed to get one of them into a state of complete unresponsiveness.
Is there any way to unbrick my tablet?
EDIT: just to clear that up, holding Volume up and power doesn't do anything, so does holding Volume down while connecting it to the PC.
Almost Same problem with me..
Cant get in to the OS no more after installing CWM
qrn said:
Hey XDA,
tried to flash the 17.1.1.A.0.402 FTF on my unlocked SGP511 Z2 tablet and something must've gone terribly wrong. Flashing seemed successful, but it won't switch on anymore, I can't enter Fastboot mode, I can't enter Flashmode and the recharge LED isn't on anymore when I connect it to the charger.
This is the first time something like that happened to me, I had several Nexus devices (and two G1s) before, flashed custom ROMs countless times, but I never managed to get one of them into a state of complete unresponsiveness.
Is there any way to unbrick my tablet?
EDIT: just to clear that up, holding Volume up and power doesn't do anything, so does holding Volume down while connecting it to the PC.
Click to expand...
Click to collapse
I've had a similar issues with bad flashes before.
Is it possible you flashed an LTE fw to a wifi only tablet?
I got round it by setting flashtool to be waiting for the device in flashmode (with the picture saying hold the back button and plug in) and then with the tablet repeatedly pressing the power and volume up, waiting for the reboot and quickly plugging in with the volume down until the device was recognised.
It appeared to me to be a timing issue ie. catching the plug before the OS started loading but after the device had started the reset mode.
I know you said the power + vol up doesn't respond for you, this may be due to the battery draining so much that it simply cannot power up anymore. I would suggest plugging it into the wall (not a usb port of a PC) for a few hours first (even if the LED doesn't light up it doesn't hurt to try to trickle some power in and eliminate that from the possible causes).
Basically, keep trying flashtool and trying to reflash your ftf. It might help to redownload it too or double check the md5.
Also, I haven't tried it, but I read somewhere that the red switch under the SIM/SD flap is a hard reset button that does the same as the power + vol up.
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Ricky D said:
I've had a similar issues with bad flashes before.
Is it possible you flashed an LTE fw to a wifi only tablet?
I got round it by setting flashtool to be waiting for the device in flashmode (with the picture saying hold the back button and plug in) and then with the tablet repeatedly pressing the power and volume up, waiting for the reboot and quickly plugging in with the volume down until the device was recognised.
It appeared to me to be a timing issue ie. catching the plug before the OS started loading but after the device had started the reset mode.
I know you said the power + vol up doesn't respond for you, this may be due to the battery draining so much that it simply cannot power up anymore. I would suggest plugging it into the wall (not a usb port of a PC) for a few hours first (even if the LED doesn't light up it doesn't hurt to try to trickle some power in and eliminate that from the possible causes).
Basically, keep trying flashtool and trying to reflash your ftf. It might help to redownload it too or double check the md5.
Also, I haven't tried it, but I read somewhere that the red switch under the SIM/SD flap is a hard reset button that does the same as the power + vol up.
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Click to collapse
Thanks a ton for the help, I definitely flashed the correct FTF, that was actually my second flash and it worked with the same files half an hour before. I also tried all combinations of Flashtool in flashmode, power/volume/power off button/USB cable I could think of repeatedly already, to non-avail.
I'm currently settling with the fact that I somehow managed to hard-brick my tablet and that I have to face the cost to send it in to Sony for repairs.
Most probably you didn't hard brick your tablet.
That is very difficult and unlikely.
Most probably you just didn't do the steps for reanimating the device right.
Hard reset (Vol Up + Power). Then, while holding Vol Down, plug in the USB cable which is connected to your PC. (Do you have the drivers for the tablet installed on the PC?) This should make the LED go blue. (=Flashmode.) Then you can flash a FTF (take the right one for your model!) with Flashtool (not the Sony one, but the xda one with the same name).
hasenbein1966 said:
Most probably you didn't hard brick your tablet.
That is very difficult and unlikely.
Most probably you just didn't do the steps for reanimating the device right.
Hard reset (Vol Up + Power). Then, while holding Vol Down, plug in the USB cable which is connected to your PC. (Do you have the drivers for the tablet installed on the PC?) This should make the LED go blue. (=Flashmode.) Then you can flash a FTF (take the right one for your model!) with Flashtool (not the Sony one, but the xda one with the same name).
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Click to collapse
Thanks a lot for your help, but unfortunately the tablet doesn't react to anything anymore. Before e.g. the LED lit up when the tablet was charging, that doesn't happen anymore. Hard Reset usually made the tablet vibrate, doesn't happen anymore, either. Same for Fastboot mode. Flashmode doesn't do anything to the LED and FlashTool doesn't recognize it anymore, too, when I boot it with Vol down pressed. I've done all that countless times over the past week and nothing works. I know that manufacturers make it pretty hard for their devices to hard-brick, but this time I'm completely at a loss, there's nothing I've not tried so far.
qrn said:
Thanks a ton for the help, I definitely flashed the correct FTF, that was actually my second flash and it worked with the same files half an hour before. I also tried all combinations of Flashtool in flashmode, power/volume/power off button/USB cable I could think of repeatedly already, to non-avail.
I'm currently settling with the fact that I somehow managed to hard-brick my tablet and that I have to face the cost to send it in to Sony for repairs.
Click to expand...
Click to collapse
After you feel you bicked it, was the device still vibrting when hard resetting? If it was and now ot isn't then you've probably just deadened the battery by asking. Iitt to repeatedly reboot.
Try leavingg. Itt plugged in to a wall forr a few hours and every oncee in a while try the hard reset again to see if it starts to respond.
Ricky D said:
After you feel you bicked it, was the device still vibrting when hard resetting? If it was and now ot isn't then you've probably just deadened the battery by asking. Iitt to repeatedly reboot.
Try leavingg. Itt plugged in to a wall forr a few hours and every oncee in a while try the hard reset again to see if it starts to respond.
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Click to collapse
Unfortunately I have tried that already, too. It doesn't seem to charge anymore (LED doesn't go on), no matter how long it's connected to the charger. I also tried charging it with a couple different chargers besides the original one already, that's also not the issue. It was completely unresponsive as soon as the FTF flash was finished.
Unless there's an "undocumented" alternative flash mode (JTAG pins? NAND chips exposed somewhere on the board? But how would you open the tablet, anyways?) there's nothing I can do. I've sent an Email to Sony mobile support already, I hope they'll answer with an andress where I can send it to, soon.
I yesterday overcame an issue where I couldn't enter flashmode by using PC Companion and using the repair software feature, but PC Companion needs to recognise your device first so I guess it is out of the question. Nonetheless, I think anything is worth a try.
Ricky D said:
I yesterday overcame an issue where I couldn't enter flashmode by using PC Companion and using the repair software feature, but PC Companion needs to recognise your device first so I guess it is out of the question. Nonetheless, I think anything is worth a try.
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Click to collapse
No dice, unfortunately. :/
To add insult to injury Sony Mobile refuses to repair my device, at least the hotline guy told me so - even though I explicitly told him I'm willing to pay for it, since there's no warranty due to the unlocked bootloader. Anyone has any experience with that or knows whom to mail in such a case?
qrn said:
No dice, unfortunately. :/
To add insult to injury Sony Mobile refuses to repair my device, at least the hotline guy told me so - even though I explicitly told him I'm willing to pay for it, since there's no warranty due to the unlocked bootloader. Anyone has any experience with that or knows whom to mail in such a case?
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Click to collapse
Unfortunately not.
You could try and PM some of the respected devs around here for advice on last resort recovery from bricking. DoomLoRD and maybe Jerpelea (aka FXP who now works for Sony) come to mind.
Ricky D said:
Unfortunately not.
You could try and PM some of the respected devs around here for advice on last resort recovery from bricking. DoomLoRD and maybe Jerpelea (aka FXP who now works for Sony) come to mind.
Click to expand...
Click to collapse
Thanks for all the help, I finally decided to sell the defective tablet at Ebay (correctly marking it, of course - I hope some repair shop buys it for parts) and bought me a new one. Owning two Z2 tablets right now, feels a bit strange.
Same happened to me today, nothing helped. Going to send it to Sony for repair
qrn said:
Thanks for all the help, I finally decided to sell the defective tablet at Ebay (correctly marking it, of course - I hope some repair shop buys it for parts) and bought me a new one. Owning two Z2 tablets right now, feels a bit strange.
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Click to collapse
After reading over your posts, I think that was a good choice to sell on ebay. However, Patience in keeping it on a charger for many many days (i put an hp touchpad 3g with the same issue on for a week before it finally gave response) could have fixed it... A tablet with no response like yours usually will still get a trickle charge over time and in turn revokes a response. Hard bricking a tablet is always misconstrued when in reality it was a soft brick, even in your case.
Anyways good luck with the new one!
The same thing just happened to me last night. It's pretty ridiculous how it happened to. I originally got the tablet a few months ago and rooted it with CWM via Doomlords method. Was working fine for a while. No issues, not using it for anything in particular but regular media. I do believe I restarted the device a few times before this as well. So I was maybe going to start getting more into modding especially since CM11 finally has builds for the Z2. I powered the tablet down, tried to go into CWM recovery (just to make sure it was still there) by pressing volume and power buttons, the thing then just vibrated and flashed a couple different LED colors before dying. That was it, the thing was utterly dead. I've tried all kinds of combinations of the buttons, going into fastboot with a USB connected to the same PC I used to flash/recover it before, charged it for well over 8 hours. Nothing....
I'm a bit of a fighter though. I specifically remember a friends xperia z (phone) dying and showing no life and then just reviving with no noted fix. I'm going to try the constant charge method for a while. I'll likely update with any luck.
Edit: No progress, I called Sony and just played a little dumb. Will be sending it to them soon. I think I may have an actual hardware problem. This happened without any recent flashing/major changes and I can't even get any kind of signs of life in recovery.
Hello guys, same problem here.
Flashed my tablet with a .402 ftf file everything went well. I played with the tablet for 4 hours. After that I tried to flash it again, the flash was successful, I booted at least three times on the tablet. Then it just went off and now I have nothing. No LED when pluging to a wall, it's no recognized by my computer.
I was thinking about dismanteling it, unplug the battery and try to boot it on again. Has anyone tried to do this before?
Also if you have any clue to dismantle feel free to give it to me.
I'll keep you in touch
Syol said:
Hello guys, same problem here.
Flashed my tablet with a .402 ftf file everything went well. I played with the tablet for 4 hours. After that I tried to flash it again, the flash was successful, I booted at least three times on the tablet. Then it just went off and now I have nothing. No LED when pluging to a wall, it's no recognized by my computer.
I was thinking about dismanteling it, unplug the battery and try to boot it on again. Has anyone tried to do this before?
Also if you have any clue to dismantle feel free to give it to me.
I'll keep you in touch
Click to expand...
Click to collapse
Sounds a bit like my symptoms. I also flashed a .402, first flash worked and booted perfectly fine, till I decided to flash it again, then everything went off and the whole unit was dead. Problem is, I don't remember flash tool displaying an error, but I also didn't look for one, that's why the only explanation I have is a faulty USB cable. Maybe it's a faulty image? Do you remember where you downloaded that .402 image?
qrn said:
Sounds a bit like my symptoms. I also flashed a .402, first flash worked and booted perfectly fine, till I decided to flash it again, then everything went off and the whole unit was dead. Problem is, I don't remember flash tool displaying an error, but I also didn't look for one, that's why the only explanation I have is a faulty USB cable. Maybe it's a faulty image? Do you remember where you downloaded that .402 image?
Click to expand...
Click to collapse
Yes, I downloaded it here: http://forum.xda-developers.com/showthread.php?t=2765250
I'm 100% sure that the flash worked the first time with this image. I haven't modified the ftf file and when I tried to flash it again as I said it went off but not instantly. I was also working on the kernel when it crashed but I don't think I bricked it because it should do something: boot loop or at least the led turning red when plug-in it to a charger.
I bricked tablets before and I know the symptoms, but just having a dead device like this is totally new. And really anoying...
Sony just told me to return it to them.
Syol said:
Yes, I downloaded it here: http://forum.xda-developers.com/showthread.php?t=2765250
I'm 100% sure that the flash worked the first time with this image. I haven't modified the ftf file and when I tried to flash it again as I said it went off but not instantly. I was also working on the kernel when it crashed but I don't think I bricked it because it should do something: boot loop or at least the led turning red when plug-in it to a charger.
I bricked tablets before and I know the symptoms, but just having a dead device like this is totally new. And really anoying...
Sony just told me to return it to them.
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Click to collapse
Good for you, I hope they'll repair it. I wrote off my ~260 EUR loss already (broken tablet fetched 220 EUR on Ebay).
I'll have a look if that's the same image I flashed in my lunch break.
qrn said:
Good for you, I hope they'll repair it. I wrote off my ~260 EUR loss already (broken tablet fetched 220 EUR on Ebay).
I'll have a look if that's the same image I flashed in my lunch break.
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Click to collapse
I don't think they'll repair it since I've unlocked the bootloader and rooted it :/ but anyway it's broken so it worth a try. If they return it to me I'll just try to dismantle it and see what's going on.
Good luck with your tablet :/
My V30 randomly died today. I rebooted it and it never came back on. It's just completely unresponsive. I didn't do anything odd, so I think it's just a POS. My luck.
None of the boot/recover/etc button combos will do anything. I can plug it in to a PC and the PC will see the Qualcomm interface. Oddly enough, when I hold down power & vol down, it disconnects & reconnects with the PC, so the power button is doing something. I've tried a few generic snapdragon recovery things, but none worked
Is there a way for me to flash the factory image back to it? I can't seem to completely understand what I need or how to do it. I can't find a H932 firmware. Maybe I'm just not sure what I need. The Qualcomm software shows the phone in download and anything I try gives and error about not communicating with the flash programmer.
Maybe LG bridge?
Check the thread linked below:
https://forum.xda-developers.com/lg-v30/help/to-force-power-v30-stuck-lg-logo-t3729766
A specially timed sequence of button presses is mentioned there, which solver it for an otherwise semi-bricked V30.