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Today when I dialed someone, the screen switched off, like when we bring it to our face, cover the sensor, tapping didnt do anything, only pressing power did bring back the screen, after that all was normal, except it wouldnt switch off the screen when the sensor was covered again
Did another call, the same, rebooted the phone but still the same. I use Dialer+, but tested with standard Phone app and the same happened, any suggestions
Yesterday all worked fine, the only apps updated yesterday where: Google, Calendar, MoboPlayer and Shazam
melorib said:
Today when I dialed someone, the screen switched off, like when we bring it to our face, cover the sensor, tapping didnt do anything, only pressing power did bring back the screen, after that all was normal, except it wouldnt switch off the screen when the sensor was covered again
Did another call, the same, rebooted the phone but still the same. I use Dialer+, but tested with standard Phone app and the same happened, any suggestions
Yesterday all worked fine, the only apps updated yesterday where: Google, Calendar, MoboPlayer and Shazam
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Same happened calling with Whatsapp...
No one
The proximity sensor seems to work fine otherwise
I've had the same issue on seemingly random occasions. Lots of people suggested checking the proximity sensor data using AIDA64 but it all checked out fine.
Only thing that worked for me was to recalibrate the motion sensor under display settings. Hope that works for you!
gator716 said:
I've had the same issue on seemingly random occasions. Lots of people suggested checking the proximity sensor data using AIDA64 but it all checked out fine.
Only thing that worked for me was to recalibrate the motion sensor under display settings. Hope that works for you!
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Thank you :good:
I ended up upgrading to MM and the problem is gone
melorib said:
Thank you :good:
I ended up upgrading to MM and the problem is gone
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I had the same issue on Lollipop, I upgraded to marshmallow and it still exists. It happens at random times, sometimes the proximity sensor works fine but sometimes it kind of freezes and the screen remains off even after a phone call, I have to touch it a bit to make it respond.
Any permanent way of fixing this? Any solution would be very helpful.
masaichris said:
I had the same issue on Lollipop, I upgraded to marshmallow and it still exists. It happens at random times, sometimes the proximity sensor works fine but sometimes it kind of freezes and the screen remains off even after a phone call, I have to touch it a bit to make it respond.
Any permanent way of fixing this? Any solution would be very helpful.
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Mine never had the problem other than that one day before I upgraded to MM, I have the phone since January. Did you try re-calibrating the sensor like Gator said
Same happened with MM, recalibrated the motion sensor under display settings, and it is working again...
Hi, I would know if you have this issue too.
My fingerprint sensor works well, no problem about the speed or recognition.
But, often, it just wont work, I mean there is the vibration but it wont unlock the phone, at the bottom there is: can not use the fingerprint (I don't know in english it's in french).
I have to unlock with my code or layout. I lock again and now it works!
It works for a moment, and maybe one hour later it doesn't work again I have to unlock manually to make it work again.
Try removing and re-adding your fingerprint, make sure you scan all parts of your finger.
It is not recognising your finger as often as it should.
I have a same problem. If I turn off/restart my phone the fingerprint stop working. I must re-adding or again restart the phone to start work again. But if working, he work good until next restart. Sometimes after turn off/restart he continues to work. I think it has its own opinion when to work and when not
When I say there is an issue, it's not about the recognition.
When it doesn't, the screen don't turn on and double vibration, it's ok.
But sometimes, the screen turn on, and just say that is not possible to use fingerprint (with one vibration)
I just deleted and set again my fingerprint, and the problem is still here.
So it recognize my fingerprint (screen on and one vibration) but doesn't want to unlock, just say it's not possible to use fingerprint..
This happens to me only first time after reboot.
I think that's a security, and a will from LG. So it's not a bug, it's a feature
RealLordK1 said:
This happens to me only first time after reboot.
I think that's a security, and a will from LG. So it's not a bug, it's a feature
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yes I think that happen when the state change, like wifi, BT or other.
But it's annoying when it happens 20 times per day.
I hope I'll be able to change that with root..
anych said:
I have a same problem. If I turn off/restart my phone the fingerprint stop working. I must re-adding or again restart the phone to start work again. But if working, he work good until next restart. Sometimes after turn off/restart he continues to work. I think it has its own opinion when to work and when not
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As others have said. I think it's a security feature that makes you use the lock code after a reboot. My G5 does the same things as well as my iPhone 5S.
As for the fingerprint scanner misfiring. I noticed that while I'm using the always on display. When I first take the phone out of my pocket. It takes a second for the always on display to pop up. It seems like the fingerprint won't read my print until that display pops on.
You're issue sounds a little different. I'd just figure I'd mention some of my findings.
I just want to remember that my issue is not about a reset. But all day long.
So at this moment I'm the only one who have this issue.
(I also have the 10c update and issue still here)
Thanks for your replys anyway.
I get it about 2 or 3 times a week & like you, not after a reboot. It works again after pin entry.
Strange but infrequent enough not to bother me.
Sent from my LG-H850 using Tapatalk
If in future you actually face any fingerprint sensor issue then this link would help you:
http://recomhub.com/blog/lg-g5-fingerprint-sensor-not-working/
Hi,
I have problem with fingerprint reader on my elephone p9000. I am using latest softer version and i have this problem from the begining.
So when i try to add new fingerprint it recognize my finger every fifth time, and after i set my fingerprint and lock phone it recognize and unlock phone first few time, and after that i seems like he forget fingerprint and i cannot use it.
Is this system or hardware problem?
After update i factory reset my phone but this does not help.
I find youtube video with the same problem
If you have any sugestion please.
I have the same problem too. I think you need to press the finger well for getting a good result.
I hope that this problem have a solution.
Sent from my P9000 using Tapatalk
I had loads of problems with the fingerprint sensor.. I was scanning itself (no finger on the sensor, vibrates and returns "too many attempts), working only when the screen is on, not working at all, working 1/10 times I tried, etc...
My problems were all software related (some were registering technique related). It's really not possible that two phones that you have ordered had the same problem.
I have managed to fix mine by combining Resurrection Remix and DarkSense Kernel 1.2.0, now it works 100% of the time. (1.1.0 rendered the fingerprint sensor useless). XPosed and ROM Toolbox seemed to break the fingerprint sensor as well.
I know it might sound silly, but try a different fingerprint registering technique. What I do is I lightly touch the sensor with the centre of my fingertip for the first time, lift the finger up, rotate it by ~5 degrees and lightly touch it again. Do that until most of the finger tip is registered. I'm only saying this because I've seen people touching and "smearing" the fingerprint sensor, expecting it to work. Imagine it's a camera, give it pictures of your fingerprint.
I don't know if this is useful, but after a few months of trial-and-error I've managed to find what was wrong with mine.
I just installed the AEROM V5 and now it works about 90% of the time, which is more than my Nexus 5X did.
I bought an S9+ on launch day long story short it lasted 2 weeks before it would just shut down itself anytime you put it to sleep (screen off). I figured out after doing some tests and research that it would only do it when the fingerprint scanner was turned on. I sent it to Samsung which if anyone has had the pleasure of dealing with their customer service knows it's a nightmare to say the least. At least 2 week turnaround time but in the end they did come through and send me a brand new in box s9+.
Fast forward about a month later the new one is doing the EXACT same thing. If I turn the fingerprint scanner off and just use facial unlock it works fine. I really don't want to go through their customer service again and be without a phone for 2 weeks. I think this very well could be a software issue though factory reset does not solve the issue neither does erasing fingerprint and re entering them.
Has anyone else experienced this? I saw searching google that it is actually an issue others have had and like me, their replacements have all done the same thing. I am yet to find a thread with a solution though. What do you guys think? I'm actually wondering if perhaps rooting it and putting a custom rom on it would help.
Honestly, I have not heard of this before. After you try with fingerprint can you turn the device on at all?
Do you have any apps that may in the background that captures button inputs or fingerprint apps that capture slide movements or anything?
Scott said:
Honestly, I have not heard of this before. After you try with fingerprint can you turn the device on at all?
Do you have any apps that may in the background that captures button inputs or fingerprint apps that capture slide movements or anything?
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Nope it seems to go off within seconds with the fingerprint scanner enabled. Even if I try to wake it up with the power button it seems to be dead. I've had the phone for about a month now and haven't recently added any new apps. I don't believe I have any apps that would be capturing anything. Is there any app I could use to check and see if perhaps I have something app related thats causing this?
I do believe it's gotta be software related.
You can type *#0*# in the dialer, then go to sensor and scroll down to find fingerprint test
i have m2001j2g on MIUI 13.0.7 version stock rom, no root. Since i bought the phone 2 years ago i have been having problems with calls. When i put the phone on my ear, the screen goes off as expected but after a while it opens again and my face touches the screen. mostly closing my microphone, and doing other stuff as my face keep touching the unlocked screen. i tried locking my screen before a phone call and tried proximity sensor reset APK. none of them worked. i really like the specs but this problem annoys me. is there any solution?
ilampayen said:
i have m2001j2g on MIUI 13.0.7 version stock rom, no root. Since i bought the phone 2 years ago i have been having problems with calls. When i put the phone on my ear, the screen goes off as expected but after a while it opens again and my face touches the screen. mostly closing my microphone, and doing other stuff as my face keep touching the unlocked screen. i tried locking my screen before a phone call and tried proximity sensor reset APK. none of them worked. i really like the specs but this problem annoys me. is there any solution?
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If it's not hardware problem
You can try calibration/re calibration
Goto my device>all specs>click on kernel version multiple times, it will open CIT menu
And find your desired option.
Just install "Call Proximity Sensor Fix" from playstore.
none of the recommendations worked. only proximity sensor fix app's proximity overrider works but it creates a constant notification. i use blockada for adblocking, it also has a constant notification. they keep changing places, it is annoying
edit: ok, i just unclicked show notifications for both app's, locked them on running applications, remove all restrictions: they are both working now without any notification. call proximity sensor fix it's overrider works dine, thanks all