E2306 on Android 5.0
After we lost the phone, we used Android Device Manager and locked the phone.
Went into
Settings > Security > Screen Lock
and both the 'None' and 'Swipe' options are greyed out.
There is the message 'disabled by administrator, encryption policy, or credential storage'.
I've since gone into Device Administrators and unchecked Android Device Manager.
I've also went into Trust agents and turned of 'Smart Lock (Google)'.
Unfortunately both 'None' and 'Swipe' are still disabled in the Screen Lock options.
My 2 questions are:
1) how do i remove the password settings so that i can go back to 'swipe' as an option.
2) after said 'screen lock' option is fixed, should i turn Trust Agent back on? What does 'Smart Lock' do?
PlayerThirteen said:
E2306 on Android 5.0
After we lost the phone, we used Android Device Manager and locked the phone.
Went into
Settings > Security > Screen Lock
and both the 'None' and 'Swipe' options are greyed out.
There is the message 'disabled by administrator, encryption policy, or credential storage'.
I've since gone into Device Administrators and unchecked Android Device Manager.
I've also went into Trust agents and turned of 'Smart Lock (Google)'.
Unfortunately both 'None' and 'Swipe' are still disabled in the Screen Lock options.
My 2 questions are:
1) how do i remove the password settings so that i can go back to 'swipe' as an option.
2) after said 'screen lock' option is fixed, should i turn Trust Agent back on? What does 'Smart Lock' do?
Click to expand...
Click to collapse
Your device is encripted so you will not be able to use none or swipe. Does your phone ask for password when you turn it on ?
Related
I can't reset my phone because it asks for my alternative password, and I can't change my alternative password because I need it in the first place. What are my other options?
EDIT: Nevermind, I figured out how to get into recovery mode finally
GF did the same thing too as soon as she got it her new phone after 1 minute
Here is how to reset the alternative password without actually knowing your alternative password...
1) Go to Apps -> Settings -> Device Administrators -> Enable Android Device Manager
2) Log in to your gmail account on the Android Device Manager website: google.com/android/devicemanager
3) Click Lock and reset device password
4) Enter your new password
Hi, I have CM 5.1.1 (JustArchi, beta weekly 17) system in my device... Unfortunately I can´t use option "None" and "Swipe" in "Choose screen lock". It writes me "Disabled by administrator, encryption policy or credential storage". I would like to turn off a screen lock but i don´t know how. Could you help me, please? Thx
Find Lock Screen application and delete its cache, it may help.
Slypire said:
Find Lock Screen application and delete its cache, it may help.
Click to expand...
Click to collapse
It did not help.
in settings>security you will find clear credentials options tap on it and it will ask u to clear credentials, clear it you should get your none and swipe options enabled again
Hi everyone,
A month ago, I encrypted my phone (Galaxy S5 Plus - kccat6) currently under LineageOS 15.1 (Android 8.1.0) and TWRP 3.2.3-0.
Normally, after the encryption, when I started my phone, I would get a password request to decrypt my phone before launching Android. Access to TWRP was also password protected.
However, for a week now, for no apparent reason, I no longer have any password requests at startup and TWRP no longer asks for a password either.
In the "Security and Confidentiality" section, under "Encryption and identifiers", the phone is always indicated as encrypted... so it's impossible to request the encryption of my data again. At the same time, when I use Trust (integrated with LineageOS), it says "Encryption : Disabled".
I don't understand it. I did nothing in particular to have the encryption deleted.
Do you have any idea what to do to recover the encryption on my phone? And eventually why I may have lost the encryption?
Thank you in advance
OK I found a solution. It seems that it's a bug well known since many versions of Android. Strange that it has not been corrected...
Here's what helped me to fix the problem (found here : https://issuetracker.google.com/issues/37010136 )
How to reproduce:
1. Go to Settings -> Accessibility -> Switch Access
2. Enable Switch Access service
3. Go to Security -> Screen lock
4. Incorrect warning text appears under Pattern, PIN, and Password options
How to fix
1. Go to Security -> Screen lock
2. Select one of Pattern, PIN, and Password options
3. Select "Require pattern to start device" on the next UI
4. Finish setup
5. Go to Settings -> Accessibility -> Switch Access
6. Enable Switch Access service
7. Incorrect text ("If you turn on Switch Access, your device won't use your screen lock to enhance data encryption") on the prompt. It's incorrect and misleading because "Require pattern to start device" is already set and screen lock will apear on start up.
Click to expand...
Click to collapse
Hi,
After accidentally setting up password on startup (Settings -> Security -> ScreenLock -> Password -> Require password on startup), I can't for the love of Pete remove it. I restarted number of times, set screenlock to none, set different password, set PIN and the confirming 'No Thanks'. The device password never gets replaced by anything I set up there.
The phone is encrypted by default. TWRP is installed, the system is otherwise fully accessible.
Running RR 5.8.5 on Nougat 7.1.2
Anyone have an idea how to remove this password?
Provider: MetroPCS
Device: Samsung A21
Android Version: 11
My job is requiring that my device is encrypted before I set it up to access email, etc. on it. Per their documentation, I should be able to go to Settings > Lock Screen and Security > Encrypt Device to set this up. Unfortunately, I do not have the "Encrypt Device" option. Is there some other way to secure my device? I have no problem installing KNOX to make this happen, but I am just trying to cover all of my bases.
Enforced encryption is active on Android 11 I believe by default.