Today, my mother was running the latest update for her Moto Z Droid. After a couple minutes, the display went off, and the phone was dead. Won't go to logo, won't power on, NOTHING.
She said the battery was at around 40-50% battery during the update, and I've tried plugging it into a power supply, and also tried plugging into a computer, and NOTHING is happening.
Is there a way to get the phone back working? Thank you for your help!
I had this problem too just today and yes my battery was 40% and yes the screen went blank and no response for 2min. But i did not plug into charging nor PC. I long pressed the power button after 2mins and it took a while to power up and continue the update. I'm sorry to say but it is advisable NOT to plug in anything during update. Maybe you should bring in to Verizon.
Sort of related, sort of not... I got the Moto update today (UK sim free Z) and I thought it had stuck too. Just kept rotating between blue & lenovo screen for ages, then black, just as I was getting nervous it continued and finished with all OK. I had plugged it in BEFORE it started, as that's what the message said to do.
It said something about notification update but I can't see any difference?? I was hoping for 4 volume controls like every other mobile on the market (?) but no
Does anybody know what actually got changed?
Related
Hello!
Earlier tonight I received a text message and then my phone died - I knew the battery was nearly dead.
When I plugged it in, nothing happened - no orange LED like usual.
I let it sit for a while and still nothing.
Eventually I pulled the battery and put it back in and still won't power on.
Pulled the battery again (left it out), left the back cover off, and then plugged in the power.
After about 2 seconds the orange LED comes on for about 4 seconds and then turns off <---I've not seen any other posts mention this.
The phone will not boot still though - tried holding down power for 60 seconds, and even tried in conjunction with volume up and volume down.
The screen remains black, no vibration, no HTC logo .. nothing.
My wife has the same phone, so I put her battery in mine and it still will not boot.
My phone is NOT rooted or modified in any way (using stock VzW rom)
The screen is cracked but it's been that way for months and I've had an Otterbox on it ever since (go figure .. should have had one before it got broken). It's been working fine. It has not gotten wet today, or been sat on, or dropped or even looked at funny.
The phone is out of warranty and I do not have VzW accidental coverage.
Are there any more tricks to try, or should I go to the store tomorrow?
Thanks!
I am going to plug it into the computer and see if ADB will see it, but my assumption is no.
I'm thinking maybe the processor died... ???
I know if a PC processor dies then nothing happens when trying to boot .. no post beep or video.
CinRyan said:
Hello!
Earlier tonight I received a text message and then my phone died - I knew the battery was nearly dead.
When I plugged it in, nothing happened - no orange LED like usual.
I let it sit for a while and still nothing.
Eventually I pulled the battery and put it back in and still won't power on.
Pulled the battery again (left it out), left the back cover off, and then plugged in the power.
After about 2 seconds the orange LED comes on for about 4 seconds and then turns off <---I've not seen any other posts mention this.
The phone will not boot still though - tried holding down power for 60 seconds, and even tried in conjunction with volume up and volume down.
The screen remains black, no vibration, no HTC logo .. nothing.
My wife has the same phone, so I put her battery in mine and it still will not boot.
My phone is NOT rooted or modified in any way (using stock VzW rom)
The screen is cracked but it's been that way for months and I've had an Otterbox on it ever since (go figure .. should have had one before it got broken). It's been working fine. It has not gotten wet today, or been sat on, or dropped or even looked at funny.
The phone is out of warranty and I do not have VzW accidental coverage.
Are there any more tricks to try, or should I go to the store tomorrow?
Thanks!
I am going to plug it into the computer and see if ADB will see it, but my assumption is no.
I'm thinking maybe the processor died... ???
I know if a PC processor dies then nothing happens when trying to boot .. no post beep or video.
Click to expand...
Click to collapse
Try charging the battery on your wifes phone then turning yours on and see if it works if the processors dead like you assume then well R.I.P Rezzy if you call verizon they will tell you to do a factory reset from the recovery maybe you could try that
lg e970 battery does not charge. when plugged into charger, few things happen
1. power button light blinks and then screen comes on(blank) and light stops blinking.
2. when power button is pressed once, black and white battery charging indicator shows for a few seconds and then screen goes blank, power button light starts blinking again. this loops.
3. when power button is pressed for a longer time, lg logo shows for a second and then screen goes blank again.
4. all this while the phone heats up rapidly, especially the screen and battery connector.
please help:crying:
ajaybala said:
lg e970 battery does not charge. when plugged into charger, few things happen
1. power button light blinks and then screen comes on(blank) and light stops blinking.
2. when power button is pressed once, black and white battery charging indicator shows for a few seconds and then screen goes blank, power button light starts blinking again. this loops.
3. when power button is pressed for a longer time, lg logo shows for a second and then screen goes blank again.
4. all this while the phone heats up rapidly, especially the screen and battery connector.
please help:crying:
Click to expand...
Click to collapse
This exact thing happened to me about a month ago. Whats happening is your battery is basically dead/at 0% or 1%. When you try and charge it the phone gets hot so it's not gonna charge.
What i did was literally put the phone on ice. You gotta get a bowl big enough to put a bunch of ice in, then put some kind of layer over that. Like a bag or foil. Something to keep your phone from getting wet. Now sit your phone on top of the ice and plug it into the charger. The phone is gonna slow charge and it'll take a couple hours to charge 4 or 5%. Wait 3 hours while keeping it on ice/charging it. Then take it off the charger and it should turn on. Now put it back on the charger and it'll charge normally. Idk how much of this made sense to you, but this worked for me after trying many other things.
Thank you so much. you have helped revive a dead phone. I followed your instructions to the letter and after three and a half hours found the phone to have charged to 60%.
The ice really worked. The heat wasn't allowing it to charge.
Sent from my E7 using XDA Premium 4 mobile app
ajaybala said:
Thank you so much. you have helped revive a dead phone. I followed your instructions to the letter and after three and a half hours found the phone to have charged to 60%.
The ice really worked. The heat wasn't allowing it to charge.
Sent from my E7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'm glad yours worked out but my case is a little different. One night I was playing games for hours and hours and while I had the charger connected so it wont die on me and when I started to notice that it's getting pretty hot, I put it down and its still charging and let it charge overnight. When I woke up the phone won't turn on anymore. When I hold the power for a long time it would start blinking but the screen won't turn on or anything and when I let go of the power button it will stop blinking, power + volume up or down combinations has not effect or whatsoever.
So I decided to connect it to my laptop thinking that maybe it got brick and I'll restore with LGNPST but it won't even recognize the phone, no matter what button combinations I make. So I was thinking maybe the battery was bad so I bought a new battery, removed the screws &cover but when I installed the new battery the damn thing still won't turn on. So now I'm thinking maybe it's the charging port, I have replaced the charging/mic module as well and went through all the trouble of disassembling the phone BUT IT STILL WON'T TURN ON!
I don't know if this method will work but it won't hurt I guess but considering I have replaced the battery already and the phone had already cooled-down since it's been days that I can't turn it on. ANYONE OUT THERE CAN SHED SOME LIGHT PLEASE!
farewell LOG
well for trying almost everything even to the point of replacing parts I guess it's time for me to say goodbye to my beloved LG Optimus G. It's sad coz this phone is pretty powerful and good looking too, I dont even think I've unlocked the full potential of this phone but it served pretty damn well and unfortunately I think it's out of warranty already since I've had it for almost 2 years now.
So Sayunara LGOG!
yhe2x said:
well for trying almost everything even to the point of replacing parts I guess it's time for me to say goodbye to my beloved LG Optimus G. It's sad coz this phone is pretty powerful and good looking too, I dont even think I've unlocked the full potential of this phone but it served pretty damn well and unfortunately I think it's out of warranty already since I've had it for almost 2 years now.
So Sayunara LGOG!
Click to expand...
Click to collapse
I could probably help with your problem too if it's not too late. This same thing happened to my mom's phone(She has the LG Optimus G as well) My first guess was to replace her motherboard. I ordered her another optimus g from EBay that had a cracked screen and cracked back for $40(make sure it's an unlocked phone). The internal hardware was all in working order. I simply replaced the motherboard in hers with the one from Ebay, and it worked. If you haven't gotten rid of the phone yet you could try this. I found a teardown guide on youtube that made it really easy to remember where to disconnect and reconnect everything to the motherboard. The only downside to this is it's basically a new phone and anything not stored on your sd card will be gone. It's like a factory reset.
hey mate, wow I didnt think anyone would reply to my post anymore.. thanks for replying, anyway no I havent gotten rid of it yet though I already got a Galaxy S5 if I can fix it soon I can still return the S5 coz right now I'm not happy with it coz of the locked bootloader.
I was actually thinking of doing that since I've already gone through all troubles of replacing the mic/charging port module so why not just continue experimenting on it. I will follow your advice but do you know anywhere or anyone else I can find just like the one you got?
Your advice is greatly appreciated, thanks
Hi I'm really hoping someone can help me. I received a Sony z2 tablet spg521. I was told it was new but it would not power on or charge, and the charge light would sometimes blink red. Well I got the fixed or so I thought by doing a soft reset and then pc companion...sounded simple but spent a couple days trying to be successful. Sometimes my computer would recognize it sometimes it wouldn't.... Any way I finally got it out the blue dont know what the difference was I was just happy it finally worked... I then fully charged...yadayada and used it flawlessly for about a week... It would turn on and off, battery held charge like its supposed to, everything seemed to work.....then I went to power off but hit the restart by mistake....no there is no power again and this time it will not do a soft reboot.....no light ever....computer will not recognize ever....I have been trying off and on for a few days.....among-est my research to try to correct it seems like this is very common....when i shut it off the battery was over 50%..so how can something work fine then just die like this??? Ive seen that sometimes with sony if you disconnect the battery and the reconnect this will work... does anyone know? does anyone have any advice before I take apart this cherry tablet to try the battery thing???
I would really appreciate any insight as I have fixed many of my own problems and for others from advice on this site. Have a wonderful day and thank you!!! :silly:
ok today i tried to use flash-tool that Ive read about on this site....when it asked to plug n device computer recognized it and red light came on, but flash-tool did not recognize it....torn between letting it set and seeing what happens or trying to get the flash-tool to work, I chose the flash-tool...bad mistake when I went to try to reconnect and see if the FT would see it..it was no longer recognized by the computer and no light but computer did say USB device not recognized and not installed correctly.....now I already have the right drives so now Im really confused..tried a couple more times with same results and then once again nothing...no light no soft reset no recognized at all by computer not even not recognize USB....so disappointing loved the tab but this is insane that sony does this as its not user error but sony error and they dont even man-up and try to make it like you dumb or something....will try again..when i calm...
reset the device by pressing power+volume(up or down) for several seconds. It seems like a toasted one, possibly caused by putting magnetic charger on wrong polarity.
Thank you yes Ive tried all kinds of resets I have found...I agree seems fried but I would not know how. I have not used a magnetic charger...only the regular sony one that came with it....
So last few days I have tried off and on again....now computer recognizes by making noise when connected and disconnected but does not show up...PCC does not recognize it.....flashtool says its connected in log but when it asks for it to be plugged in it never leaves the screen telling you how to connect....when I try to connect the charge light comes on for about 4-5 secs then turns off....still no vibrate when try to reset still no light when plugged to a charger.....I want to get another one but I am scared this will happen again....gonna chuck this one as if time is money then I have well exceed the worth in time... I only got this because some time ago a sony z1 came my way and I so love it...i recently upgraded to z3.....i have a lg pad but screen got broke so I got the sony tab....maybe Ill just fix the lg
perrytallirico said:
So last few days I have tried off and on again....now computer recognizes by making noise when connected and disconnected but does not show up...PCC does not recognize it.....flashtool says its connected in log but when it asks for it to be plugged in it never leaves the screen telling you how to connect....when I try to connect the charge light comes on for about 4-5 secs then turns off....still no vibrate when try to reset still no light when plugged to a charger.....I want to get another one but I am scared this will happen again....gonna chuck this one as if time is money then I have well exceed the worth in time... I only got this because some time ago a sony z1 came my way and I so love it...i recently upgraded to z3.....i have a lg pad but screen got broke so I got the sony tab....maybe Ill just fix the lg
Click to expand...
Click to collapse
Mine is kinda toasted and this is how it works. Whenever I have a problem, I have to reset by pressing power + volume up, as soon as I hear three vibrations, I turn it on by pressing power button. Otherwise this tablet will just repeat sony logo and no boot. If you have bought one "NEW" make sure to return or replace it. If you want to enter fastboot mode, repeat the resetting routine and pressing power button to turn on, but also right after that or even simultaneously press volume up to enter fastboot mode with usb cable inserted, or volume down to enter flash mode. either way, your unit is toasted and sony sucks.
Well, I have the same problem, and isn't fun. Just very extreme rare cases it turns on the screen charging the battery, but doesn't turn on sadly
I did a happy boot today after 3-4 months off with several times trying turn it on, and did all the tricks from all treats about SOD
Last weekend I did a full charge from deep red to green light and battery animation on screen at start, but no luck.
I put it back in the box
This weekend I got some visitors, one of them asked about the tab, told him it didn't work and showed to him
Pressed the power button and to my WERY BIG surprise, it vibrate and turned on as nothing was wrong
The battery was only 54% after one week off. it received a update (264) and I installed as normal, turned off and on again as normal and happy I was
Sent from my SGP521 using XDA Free mobile app
DDz_1888 said:
Mine is kinda toasted and this is how it works. Whenever I have a problem, I have to reset by pressing power + volume up, as soon as I hear three vibrations, I turn it on by pressing power button. Otherwise this tablet will just repeat sony logo and no boot. If you have bought one "NEW" make sure to return or replace it. If you want to enter fastboot mode, repeat the resetting routine and pressing power button to turn on, but also right after that or even simultaneously press volume up to enter fastboot mode with usb cable inserted, or volume down to enter flash mode. either way, your unit is toasted and sony sucks.
Click to expand...
Click to collapse
thank you
Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
nclsamy310 said:
Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
Click to expand...
Click to collapse
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
callumbr1 said:
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
Click to expand...
Click to collapse
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
nclsamy310 said:
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
Click to expand...
Click to collapse
So vol down + home + power will not get you to download mode?
How about recovery? Vol up + home + power?
This happened to me before and the way i got out of it was hold only vol down + power as soon as the screen went off completely (no led lit) switch to download mode combo.
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
Click to expand...
Click to collapse
Keep me posted
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
Click to expand...
Click to collapse
reminds me of the bad emmc memory like the note 4s had.
some times completly letting the battery drain can fix it being "stuck". then recharge for 20 min or so then trying to turn on.
if u plug it into pc does it reconize anything in device manager
even unknown device or descriptor failed anythiing at all?
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
nclsamy310 said:
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
Click to expand...
Click to collapse
you can thank sammy for no ext sd card for that one or more than likely pics would be on sd
now one last sollution is to try buying a cheap battery my note 5 had a issue it shut of one day and wouldnt do nothing i understand ures was blinkik and trying at least
so its a leap but last resort
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Same here
I have the same symptoms. When I hild the vol up+home+pwr I get a green let for 1/2 sec then white. No other combinations do a thing. I swapped the battery for a new one. No luck.
Mine started a few days ago. The phone was 50% charge and i plugged it in for two hours. Came back and it had a solid red led. After a few hours the red light went off. It was then 100% unresponsive. I then took it apart and disconnected the battery. When I reconnected it, it started to do the white let thing described above
athcliath said:
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Click to expand...
Click to collapse
I have one that behaves exactly the same I changed the battery and didn't make any difference. my next step is to replace power management chip. I'll let you know.
Any luck on this?
Mine has been like this for a couple months, kind of gave up on it, but decided to give it a go again!
Same problem here, just happend after switching the battery. Anyone have solved this?
I found a kinda solution, plug your charger in and charge past 30% then unplug charger. then use just vol down and power button for 7-10 seconds, after 7-10 seconds just release the power button while still holding vol down button until you see samsung logo, you can tell if you did it wrong by the solid led being back on, repeat until success, once you have it on do NOT press the power button or it will RESET back to solid led/black screen.
I have the same problem with my s6 active and similar story to dbeeheim. Has anyone fixed this? And can anyone confirm that enzo13's solution works?
Much thanks in advance!!
i have same problem!
Suddenly my S6 dead, battery was ~80%, no charge
yesterday i try to change battery, after that if push power button, LED small light comes but in white with purple, then stuck. (it's small Notifications LED)
and i chnge the screen, but no more than white/prople LED.
(no any thing on screen, always black..)
what is the problem?
i think it's battery because it last month didn't work good, and it's old 3years battery.. but no idea..
Hello guys my Samsung S6 sm-g920f has the solid white led and black screen. Really no fixes?
thank you
Same issue
I have the exact same issue. My Galaxy S6 Edge (G925F) suddenly died and won't get past the 'Galaxy S6 Edge Powered by Android' screen.
I am unable to reach the recovery options. I've tried flashing two different stock ROMs with Odin which succeed but without successfully turning on my phone. I've also tried flashing TWRP with success in Odin but it won't get past the 'Powered by Android' screen before turning off after +-4 seconds. The white LED is on even when the screen is black.
Just had this same issue, my battery died and I forgot to charge my phone overnight, woke up and it would not turn on, black screen. I did manage to replace the battery and do several diagnostic tests on it. My battery was receiving about half the power output it should be (this is normal it's a 4.5yo phone) and when I replaced the battery with a new one, it did not turn on. With wireless charging I can tell I am receiving a charge and with standard I can not. The screen does not indicate it is charging with either method but my wireless charging pad lights up indicating my phone is being charged. I think it may be the processor or screen itself. This really sucks because I lost all my data on my phone and data recovery can be over $500
my phone will not turn on and keeps giving me this screen for firmware update. I plugged it into my laptop to charge and keeps giving me this screen. a few months ago the power button stopped working, so I found an alternative method- holding the volume up button and quickly plugging in and removing the charge cable while holding down on the volume up. this worked for a few months until recently it started to get stuck on the firmware update screen. I wanted to stretch out the use of this phone as long as I could, it is an AT&T LG G5. Not sure what to do to fix it or how to make the update progress bar move from 0%. any help or advice would be incredible. sorry if this is the incorrect place.
thanks,
crusher87 said:
my phone will not turn on and keeps giving me this screen for firmware update. I plugged it into my laptop to charge and keeps giving me this screen. a few months ago the power button stopped working, so I found an alternative method- holding the volume up button and quickly plugging in and removing the charge cable while holding down on the volume up. this worked for a few months until recently it started to get stuck on the firmware update screen. I wanted to stretch out the use of this phone as long as I could, it is an AT&T LG G5. Not sure what to do to fix it or how to make the update progress bar move from 0%. any help or advice would be incredible. sorry if this is the incorrect place.
thanks,
Click to expand...
Click to collapse
You are really entering download mode so nothing is wrong other than your power button. Try quickly pulling your battery out and in.