LG G5 keeps showing firmware update screen, will not turn on - LG G5 Questions & Answers

my phone will not turn on and keeps giving me this screen for firmware update. I plugged it into my laptop to charge and keeps giving me this screen. a few months ago the power button stopped working, so I found an alternative method- holding the volume up button and quickly plugging in and removing the charge cable while holding down on the volume up. this worked for a few months until recently it started to get stuck on the firmware update screen. I wanted to stretch out the use of this phone as long as I could, it is an AT&T LG G5. Not sure what to do to fix it or how to make the update progress bar move from 0%. any help or advice would be incredible. sorry if this is the incorrect place.
thanks,

crusher87 said:
my phone will not turn on and keeps giving me this screen for firmware update. I plugged it into my laptop to charge and keeps giving me this screen. a few months ago the power button stopped working, so I found an alternative method- holding the volume up button and quickly plugging in and removing the charge cable while holding down on the volume up. this worked for a few months until recently it started to get stuck on the firmware update screen. I wanted to stretch out the use of this phone as long as I could, it is an AT&T LG G5. Not sure what to do to fix it or how to make the update progress bar move from 0%. any help or advice would be incredible. sorry if this is the incorrect place.
thanks,
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You are really entering download mode so nothing is wrong other than your power button. Try quickly pulling your battery out and in.

Related

Phone will only power up for 7 seconds total

Had and still have an issue today. While driving earlier yesterday, I was listening to music in my car with phone connected on headphone jack. It made a buzzing noise( that came through car audio) , I disconnected and removed battery. I replaced battery and phone will not turn back on at all, will only show both Samsung logo's then go black screen. The phone will only power up for a total of 7 seconds from initial power up vibration on any combination of buttons,or even using a JIG
which went right into download mode.
- If I plug into power source , phone will just vibrate.
- I removed battery and replace, both Samsung logo's will appear then turn off.
- If I hold volume down + power button and place battery in, it will go into download mode. In this mode I can hit volume down to restart but it will just stay on black screen. Also if I hold these buttons down and do nothing the screen will just go black after a few seconds.
- I can also put into download mode to hook up to ODIN using same method and pressing volume up, but will say downloading then shut off.
- I've tried holding down volume up+down and power and it will not go into recovery.
- Odin with recognize it for a second (say device plugged in) and start to download files then it will say device unplugged after a few seconds
I've been looking at unbricking and unrooting threads with no luck. Any help is appreciated.
I don't know about the buzzing sound, but the rest sounds like a dead battery. Are you sure it's charged or that your charger didn't die on you? I don't believe phones brick after the flash is up and running.
Really now said:
I don't know about the buzzing sound, but the rest sounds like a dead battery. Are you sure it's charged or that your charger didn't die on you? I don't believe phones brick after the flash is up and running.
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Yes I'm 1000% percent sure its not a dead battery and even had it at AT&T warranty center this morning having them look at it. I was trying my luck even though its out of warranty. This issue is like none I've heard, because of the fact that phone actually powers up and I can get into download mode within those 7 seconds, but will shut off after. I've timed it till it powers off.
Really now said:
I don't know about the buzzing sound, but the rest sounds like a dead battery. Are you sure it's charged or that your charger didn't die on you? I don't believe phones brick after the flash is up and running.
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Stuck power button? Flick back or the phone a few times
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Am having this same issue with my girlfriends phone just as of a couple hours ago. It's completely stock and just recently received an OTA update a few days ago, she showed me bragging how she can watch videos and do other things at the same time now knowing how much I want a Note lol, she's had zero issues with it other than the battery getting very hot while charging a week or so ago and seems to be very slightly bulging now that I've looked at it. Out of nowhere today as we're walking through a parking lot and she's carrying it in her hand, not even using it, she says something is wrong with her phone and hands it to me with it vibrating every couple of seconds and not reacting to any buttons. I take the battery out and when we get inside put it back in and without even pressing anything it goes to the Samsung logo, black, animated Samsung logo, then turns off and goes back to vibrating every couple seconds. I look up the button combination for recovery and download mode and all that, I try recovery and it does the same vibrate every couple of seconds but never goes to recovery, and if I take the battery out, hold down volume down, then put the battery in it comes up with the warning about installing ROMs and all that, weather I press volume down or do nothing it stays at that screen for maybe five seconds then turns off and the only way I can get to the download mode is to take the battery out then press volume down. I have the Sprint Samsung Epic 4G and the batteries aren't the same but are very similar, mine is just shorter and 1500mAh, hers is taller and 2500mAh. So for the heck of it I put hers in my phone and hold it enough to where it connects and turn on my phone without issue, it boots up and shows 70% on the battery, I now have it plugged in and charging the battery at the moment with no issues. I put my battery in her phone and held it till it connects and it does the same Samsung logo, goes black, Samsung animated logo, then turns off BUT no vibrating anymore. If I press ANY button though as long as it's being held it vibrates every couple of seconds and if I hold volume down while I connect the battery it goes to Download mode but can't do anything and it turns off after about five seconds same as before, still no recovery access either. Heard that there is a power button issue with this phone and for the heck of it I've wiggled and pressed the power button with no charger or battery connected for around half an hour just to see if I can make it better, but no luck.
Hope to hear a solution to this. I would take the back cover off and clean the power button but I'm not sure if that would void the AT&T insurance, not going to try till I know I can get away with it without them knowing because if I can't fix it it's getting sent off for repairs.
EDIT: And sort of following captemo's suggestion I took a metal box, laid a hoodie over it for a bit of padding, then moderately bounced the phone on its power button side (without letting the power button be pressed/pushed, by letting it hang over the edge of the box) for a minute or so as if thinking the power button was stuck pushed in and I was trying to knock it back out, then put its battery back in and what do you know it turns on fine now. Weirdest way I've ever had to fix a phone, but hey it works now so the girlfriend will be happy.
herqulees said:
Am having this same issue with my girlfriends phone just as of a couple hours ago. It's completely stock and just recently received an OTA update a few days ago, she showed me bragging how she can watch videos and do other things at the same time now knowing how much I want a Note lol, she's had zero issues with it other than the battery getting very hot while charging a week or so ago and seems to be very slightly bulging now that I've looked at it. Out of nowhere today as we're walking through a parking lot and she's carrying it in her hand, not even using it, she says something is wrong with her phone and hands it to me with it vibrating every couple of seconds and not reacting to any buttons. I take the battery out and when we get inside put it back in and without even pressing anything it goes to the Samsung logo, black, animated Samsung logo, then turns off and goes back to vibrating every couple seconds. I look up the button combination for recovery and download mode and all that, I try recovery and it does the same vibrate every couple of seconds but never goes to recovery, and if I take the battery out, hold down volume down, then put the battery in it comes up with the warning about installing ROMs and all that, weather I press volume down or do nothing it stays at that screen for maybe five seconds then turns off and the only way I can get to the download mode is to take the battery out then press volume down. I have the Sprint Samsung Epic 4G and the batteries aren't the same but are very similar, mine is just shorter and 1500mAh, hers is taller and 2500mAh. So for the heck of it I put hers in my phone and hold it enough to where it connects and turn on my phone without issue, it boots up and shows 70% on the battery, I now have it plugged in and charging the battery at the moment with no issues. I put my battery in her phone and held it till it connects and it does the same Samsung logo, goes black, Samsung animated logo, then turns off BUT no vibrating anymore. If I press ANY button though as long as it's being held it vibrates every couple of seconds and if I hold volume down while I connect the battery it goes to Download mode but can't do anything and it turns off after about five seconds same as before, still no recovery access either. Heard that there is a power button issue with this phone and for the heck of it I've wiggled and pressed the power button with no charger or battery connected for around half an hour just to see if I can make it better, but no luck.
Hope to hear a solution to this. I would take the back cover off and clean the power button but I'm not sure if that would void the AT&T insurance, not going to try till I know I can get away with it without them knowing because if I can't fix it it's getting sent off for repairs.
EDIT: And sort of following captemo's suggestion I took a metal box, laid a hoodie over it for a bit of padding, then moderately bounced the phone on its power button side (without letting the power button be pressed/pushed, by letting it hang over the edge of the box) for a minute or so as if thinking the power button was stuck pushed in and I was trying to knock it back out, then put its battery back in and what do you know it turns on fine now. Weirdest way I've ever had to fix a phone, but hey it works now so the girlfriend will be happy.
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Sort of is about right, glad you got it going. Many will complain about the button still clicking even though button is actually stuck. Many have cited some very simple sounding instructions for cleaning power button contacts with minimal deconstruction of phone. Using swab and alcohol. Run a search in q&a, sure you will get something.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
I tried the button with no resolution. I just went ahead and jumped ship and bought Note 3. Thanks to everyone who tried to help out

[Q] Phone not rooted, but still stuck on fastboot mode

Hi,
Last week, I spilled a bit of beer on my Huawei Ascend G700. The phone started to turn the volume down at random moments when there were no buttons touched. I figured it was best to turn it off, pull out the battery, and let the phone dry.
It's been a few days now, but when I try to start the phone now, the only thing that happens is that only "=> FASTBOOT mode..." is showed in the bottom left corner. Nothing else, and it stays there until I pull the battery out.
I have tried disassembling the phone and clean it as far as I could, but it made no difference.
If I push the volume up button together with the power button it starts the recovery mode, but I can't do anything from there. And I can't connect to phone to my computer. (It isn't recognized).
I have found similar problems online, but with the difference that I have not rooted this phone. Is there a way to get the phone back working? I would like to keep the original firmware, if possible. For I can't think of a reason why it would be helpful to still try to root the phone.
So, the only thing that happened before my phone freaked out is that I have spilled a bit of beer on it (only a few drops, phone was in a case). Never rooted the phone. Phone was only a month old. I think it is running on android 4.2, but I'm not sure.
I think the volume down button is still making contact somehow as the beer has not dried off. Or maybe the button is being pressed somehow. I say this because when You power on an Android phone with power down key, it usually boots into fast boot. Try cleaning again.
Mirhawk said:
I think the volume down button is still making contact somehow as the beer has not dried off. Or maybe the button is being pressed somehow. I say this because when You power on an Android phone with power down key, it usually boots into fast boot. Try cleaning again.
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I tried. I disconnected the connection cable from the volume button, but it doesn't make any difference.

Not charging and can't turn my phone on

Hello guys, i was wondering if you could help me out with this. I'm in possession of my galaxy s6 edge for about half a year now and it seems like its dead.
It was fully charged in the morning and after leaving it on my desk for 3 hours or so i came back to it noticing that it was turned off. Now i cant turn in on, and when i plug it in (using the original charger) i cant get it to charge either (led is off). I have left my phone charge for over an hour and still not able to start up. Tried different usb cables but it seems like its not a usb contact issue. Tried to boot it holding the volume down + home + power button but also that was without success. The only thing i can think of is that my battery is somehow not making good contact with the phone or some hardware broke down.
Thanks for your time, really much appreciated.
jimbolero said:
Hello guys, i was wondering if you could help me out with this. I'm in possession of my galaxy s6 edge for about half a year now and it seems like its dead.
It was fully charged in the morning and after leaving it on my desk for 3 hours or so i came back to it noticing that it was turned off. Now i cant turn in on, and when i plug it in (using the original charger) i cant get it to charge either (led is off). I have left my phone charge for over an hour and still not able to start up. Tried different usb cables but it seems like its not a usb contact issue. Tried to boot it holding the volume down + home + power button but also that was without success. The only thing i can think of is that my battery is somehow not making good contact with the phone or some hardware broke down.
Thanks for your time, really much appreciated.
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Click to collapse
This exact same thing happened to me about a month ago and it turns out the phone was just completely frozen (still on, but no outward sign to give that fact away) - have you tried pwr + vol down for 7 seconds? (not pressing the home key) that worked for me.
dlotters said:
This exact same thing happened to me about a month ago and it turns out the phone was just completely frozen (still on, but no outward sign to give that fact away) - have you tried pwr + vol down for 7 seconds? (not pressing the home key) that worked for me.
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Yes I've tried any button combination.. I was left with no other option than to bring it back to where i bought it from.

Z2 tablet death

Hi I'm really hoping someone can help me. I received a Sony z2 tablet spg521. I was told it was new but it would not power on or charge, and the charge light would sometimes blink red. Well I got the fixed or so I thought by doing a soft reset and then pc companion...sounded simple but spent a couple days trying to be successful. Sometimes my computer would recognize it sometimes it wouldn't.... Any way I finally got it out the blue dont know what the difference was I was just happy it finally worked... I then fully charged...yadayada and used it flawlessly for about a week... It would turn on and off, battery held charge like its supposed to, everything seemed to work.....then I went to power off but hit the restart by mistake....no there is no power again and this time it will not do a soft reboot.....no light ever....computer will not recognize ever....I have been trying off and on for a few days.....among-est my research to try to correct it seems like this is very common....when i shut it off the battery was over 50%..so how can something work fine then just die like this??? Ive seen that sometimes with sony if you disconnect the battery and the reconnect this will work... does anyone know? does anyone have any advice before I take apart this cherry tablet to try the battery thing???
I would really appreciate any insight as I have fixed many of my own problems and for others from advice on this site. Have a wonderful day and thank you!!! :silly:
ok today i tried to use flash-tool that Ive read about on this site....when it asked to plug n device computer recognized it and red light came on, but flash-tool did not recognize it....torn between letting it set and seeing what happens or trying to get the flash-tool to work, I chose the flash-tool...bad mistake when I went to try to reconnect and see if the FT would see it..it was no longer recognized by the computer and no light but computer did say USB device not recognized and not installed correctly.....now I already have the right drives so now Im really confused..tried a couple more times with same results and then once again nothing...no light no soft reset no recognized at all by computer not even not recognize USB....so disappointing loved the tab but this is insane that sony does this as its not user error but sony error and they dont even man-up and try to make it like you dumb or something....will try again..when i calm...
reset the device by pressing power+volume(up or down) for several seconds. It seems like a toasted one, possibly caused by putting magnetic charger on wrong polarity.
Thank you yes Ive tried all kinds of resets I have found...I agree seems fried but I would not know how. I have not used a magnetic charger...only the regular sony one that came with it....
So last few days I have tried off and on again....now computer recognizes by making noise when connected and disconnected but does not show up...PCC does not recognize it.....flashtool says its connected in log but when it asks for it to be plugged in it never leaves the screen telling you how to connect....when I try to connect the charge light comes on for about 4-5 secs then turns off....still no vibrate when try to reset still no light when plugged to a charger.....I want to get another one but I am scared this will happen again....gonna chuck this one as if time is money then I have well exceed the worth in time... I only got this because some time ago a sony z1 came my way and I so love it...i recently upgraded to z3.....i have a lg pad but screen got broke so I got the sony tab....maybe Ill just fix the lg
perrytallirico said:
So last few days I have tried off and on again....now computer recognizes by making noise when connected and disconnected but does not show up...PCC does not recognize it.....flashtool says its connected in log but when it asks for it to be plugged in it never leaves the screen telling you how to connect....when I try to connect the charge light comes on for about 4-5 secs then turns off....still no vibrate when try to reset still no light when plugged to a charger.....I want to get another one but I am scared this will happen again....gonna chuck this one as if time is money then I have well exceed the worth in time... I only got this because some time ago a sony z1 came my way and I so love it...i recently upgraded to z3.....i have a lg pad but screen got broke so I got the sony tab....maybe Ill just fix the lg
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Mine is kinda toasted and this is how it works. Whenever I have a problem, I have to reset by pressing power + volume up, as soon as I hear three vibrations, I turn it on by pressing power button. Otherwise this tablet will just repeat sony logo and no boot. If you have bought one "NEW" make sure to return or replace it. If you want to enter fastboot mode, repeat the resetting routine and pressing power button to turn on, but also right after that or even simultaneously press volume up to enter fastboot mode with usb cable inserted, or volume down to enter flash mode. either way, your unit is toasted and sony sucks.
Well, I have the same problem, and isn't fun. Just very extreme rare cases it turns on the screen charging the battery, but doesn't turn on sadly
I did a happy boot today after 3-4 months off with several times trying turn it on, and did all the tricks from all treats about SOD
Last weekend I did a full charge from deep red to green light and battery animation on screen at start, but no luck.
I put it back in the box
This weekend I got some visitors, one of them asked about the tab, told him it didn't work and showed to him
Pressed the power button and to my WERY BIG surprise, it vibrate and turned on as nothing was wrong
The battery was only 54% after one week off. it received a update (264) and I installed as normal, turned off and on again as normal and happy I was
Sent from my SGP521 using XDA Free mobile app
DDz_1888 said:
Mine is kinda toasted and this is how it works. Whenever I have a problem, I have to reset by pressing power + volume up, as soon as I hear three vibrations, I turn it on by pressing power button. Otherwise this tablet will just repeat sony logo and no boot. If you have bought one "NEW" make sure to return or replace it. If you want to enter fastboot mode, repeat the resetting routine and pressing power button to turn on, but also right after that or even simultaneously press volume up to enter fastboot mode with usb cable inserted, or volume down to enter flash mode. either way, your unit is toasted and sony sucks.
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Click to collapse
thank you

Moto Z Droid Hard Bricked After Botched Update?

Today, my mother was running the latest update for her Moto Z Droid. After a couple minutes, the display went off, and the phone was dead. Won't go to logo, won't power on, NOTHING.
She said the battery was at around 40-50% battery during the update, and I've tried plugging it into a power supply, and also tried plugging into a computer, and NOTHING is happening.
Is there a way to get the phone back working? Thank you for your help!
I had this problem too just today and yes my battery was 40% and yes the screen went blank and no response for 2min. But i did not plug into charging nor PC. I long pressed the power button after 2mins and it took a while to power up and continue the update. I'm sorry to say but it is advisable NOT to plug in anything during update. Maybe you should bring in to Verizon.
Sort of related, sort of not... I got the Moto update today (UK sim free Z) and I thought it had stuck too. Just kept rotating between blue & lenovo screen for ages, then black, just as I was getting nervous it continued and finished with all OK. I had plugged it in BEFORE it started, as that's what the message said to do.
It said something about notification update but I can't see any difference?? I was hoping for 4 volume controls like every other mobile on the market (?) but no
Does anybody know what actually got changed?

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