Honor 7 charging time very slow - Honor 7 Q&A, Help & Troubleshooting

Hello Everyone,
ive just bought a Honor 7 yesterday. updated OTA. the phone is charging very, very slow. its also decharging very quickly. like it takes 1hour to charge 10%. im using the huawei charger and cable that came with it. but it doesnt matter, charging with other chargers or at my pc is still exactly as low. so i charged the thing the whole day yesterday. i closed all running apps and went to sleep, at this point the batterie was at 97%. so after 6hours of sleep, the batterie is completely empty... theres a 128gb sd card in it, but ive already formatted it yesterday using the phone. (i did read it can drain the batterie if not properly formatted) restarting the phone doesnt help either. factory reset doesnt do anything. DOA? should i just return it?

you should change it to another. sounds like yours is damaged somehow, my battery charges 40% in hour

turn off phone and see how long it take to charge if still slow there is a battery problem, get it replaced

got a new one and its working now!

Related

[Q] Concering batterystats and major battery level problems.

Alright, before you tell me to remove batterystats.bin and move along read this carefully.
I've had my HTC Legend for about 8(?) months now. Around the same time, my mum also bought one. I rooted mine, flashed CM 7.0.0, up to the newest nightly now. She left it as she got it, only upgraded to Froyo when the update came out. Everything is working great, except for the battery statistics.
Around 4 months ago my mother first complained about her battery not charging to 100%. It got worse over the weeks, and the battery level also started dropping faster and faster. It has gotten to the point where, when she gets it off the charger in the morning, it's around 52% (Even though it's been charging for forever, and should theoretically easily be on 100%). After about 5(!) minutes of using the phone, it will have dropped to a 2% battery. Battery life, however, is hardly suffering. She can just walk around with a 2% battery for the rest of the day. Obviously the batterystats are totally ****ed up. After 2-3 months my phone started doing the same, except it does it less severe. I can only charge to 50~60% as well too.
Around this point, I started looking around, and found about how android saves it's battery levels. I rooted and flashed my phone, and using fake flash, I booted into Clockwork recovery, mounted /System (S-on phone, can't edit system when phone is on, still no s-off for hboot 1.01..) and removed the batterystats.bin. I did in a couple of ways now, including the build-in option and using Android Commander. My phone, however, still won't charge past certain numbers.
Now my questions to everyone here is: Did anyone else have problems like these? Any solutions you'd like to suggest? Are batterystats/total voltage also saved somewhere else?
I'd like to point out that the battery itself is not damaged or anything. When my mum's phone had these problems, and mine didn't yet, we tested her battery in my phone, and it would charge to 100% just fine, and the levels weren't messed up.
Her problems started around the time she flashed Froyo from the official update. I can see how flashing a new rom messes up the batterystats.bin, but apparently that's not the only file being wrong?
Any suggestions are VERY welcome.
Tl;dr: Phone battery won't charge past 50% or so, battery level drops to 1% in 5 minutes.
EDIT 1: My mum send her Legend to HTC to get it ''fixed'' THREE weeks ago. She got it back today, them saying it was fixed. After a good 10 hours in the charger it still won't go to 100%, and after 30 minutes the battery levels dropped from 70% to 1%. I think it's quite shocking how HTC can say something is fixed without even trying to charge it to 100%.
you can try this, can't hurt
Turn your phone on and charge it for 8 hours or more
Unplug the charger
Turn your phone off and charge it for one hour
Unplug the charger
Turn on the phone and wait 2 minutes
Turn your phone off and charge it for one hour
Unplug, turn it on and use as normal.
Hitmax117 said:
you can try this, can't hurt
Turn your phone on and charge it for 8 hours or more
Unplug the charger
Turn your phone off and charge it for one hour
Unplug the charger
Turn on the phone and wait 2 minutes
Turn your phone off and charge it for one hour
Unplug, turn it on and use as normal.
Click to expand...
Click to collapse
Thanks for the reply,
sad to say I've already followed steps like these atleast three times. Including charging without entering pin, when off, when on, etc etc. Still, thanks for the suggestion.
no such problem yet ... but i'd be interested to know if you were able to resolve it... it cant be a coincidence both you and your mom 's battery levels acting up.
QkSi1ver said:
no such problem yet ... but i'd be interested to know if you were able to resolve it... it cant be a coincidence both you and your mom 's battery levels acting up.
Click to expand...
Click to collapse
Could be so, but I don't think we're the only people in the whole world to have this problem. I'll keep this thread updated with any information I might stumble across and any other solutions tried. If anyone could tell me where the maximum values for the battery are stored in android it'd be great, seeing how deleting the batterstats.bin file didn't help, there must be another file in android tracking battery..
Hi,
so you're not alone. My Legend is showing the exact same symptoms.
I bought my Legend used via ebay and the seller told that the battery won't fully charge. No problem i thought, just buy a new battery.
Even with the new battery it won't charge more than 60% and it decreases to 10% in 5 minutes.
Just had a test. Even with 60% power at the beginning and 10% after 5 minutes it still was working for 80 hours!
unfortunately i don't know when the probs started to occur. My legend is also with the official Froyo flashed.
regards
Mario
DRAGandDROP said:
Hi,
so you're not alone. My Legend is showing the exact same symptoms.
I bought my Legend used via ebay and the seller told that the battery won't fully charge. No problem i thought, just buy a new battery.
Even with the new battery it won't charge more than 60% and it decreases to 10% in 5 minutes.
Just had a test. Even with 60% power at the beginning and 10% after 5 minutes it still was working for 80 hours!
unfortunately i don't know when the probs started to occur. My legend is also with the official Froyo flashed.
regards
Mario
Click to expand...
Click to collapse
Everyone seems to have this problem since Froyo. HTC fixes it by replacing the motherboard, which basically means they replace 90% of the phone... So basically, there is no real fix around. :/
seem like hardware fault..
kmc30 said:
seem like hardware fault..
Click to expand...
Click to collapse
Could be so, but it seems strange as the problem starts occuring after flashing to froyo. [Even though going back to eclair doesn't seem to fix it..]

[Q] loosing charge while charging?

hey guys not a noob but feel like one right now bc i have to ask this.
anyways i have a vibrant running nero 5 w/voodoo. my charger port is iffy at best. i ordered a new usb port off ebay and will be installing it once it arrives.
now the phone charges fine off, however i noticed that when im on it while plugged in charging its loosing percentage. i just finished charging it and turned the phone back on and kept it plugged in to top off the last 4 percent it had to go to 100. and when i check in settings it says 88% about 5 mins later it said 86%
any ideas?
i also did a search and didnt really find anything
I've had this issue since day 1. I've had my vibrant for almost a year now and it's never changed. It's happened on stock and all roms I've used. It seems to happen more when I'm using memory heavy apps or games. I used to play pocket legends and I once drained my battery (while plugged in) so much that I went from %100 down so low my phone died. The charger never lost connection either.
I've also had this happen while streaming tv shows to my phone & using tv out while charging.
Happens to me sometimes. I figured it was a badly calibrated battery. I calibrated my battery and it doesn't happen that much. Oh, and I've learned to not really use my phone when it's charging. Lol.
yea i bought a new battery yesterday. let it die then charged it. drained it and had probs. i wiped the stats and its off charging now sitting at about 92 percent. see how it goes
vabeachfc3s said:
yea i bought a new battery yesterday. let it die then charged it. drained it and had probs. i wiped the stats and its off charging now sitting at about 92 percent. see how it goes
Click to expand...
Click to collapse
I've gone through it with the stock battery and my 3000mAz
Are you overclocked at all? Maybe set a charging profile with setcpu to lower clock and/or undervolt if you have a compatible kernel? Not sure, just throwing out ideas... Good luck, hope you get it figured out.
[SOLVED]
issue has been solved. thanks everyone
How did you solve it
it could be an app using the cpu at all times
turned the phone off and let it charge all night and that was about 3 days ago and its back to normal now. it was deff a bettery issue as i have 3 batterys and 2 extended ones and my other batteries would charge just fine. but all good to go now. thanks.

[Q] HTC Evo 3d - Battery charge indicator after drop.

My appologies if this question has been answered somewhere else, I could not find any other threads with a similar situation.
My phone was dropped and ever since then it has not shown me the right battery level. It will charge on USB or AC up to 99% and stop. I connected it to AC power 30 hours ago and it never gave me the green light. This is after a full drain and then recharge. It did however stop charging at some point. I noticed no light was on, red or green, turned on the phone and my battery had gone from 99% to 41% in 22 minutes. I plugged it into USB and it appears to be charging back up. My widget now shows 84% with 4334mV (i dont know if this is right or not).
It is not an issue with the battery. My wife has the same phone and I swapped batteries. Mine works fine in her phone and I have the same problem with hers.
My other issue is that when I use the phone off the charger it will not show me the level accurately when it is draining battery. Example being, I unplug the phone at 99%, within 5 minutes I'm down to 92% (i know this is not unusual because of how the batteries charge). But, I will stay at 92% for hours and hours, with moderate use of internet, phone, and apps. Then it will fall from 92 to 60 ish in a few minutes and do the same thing. Sometimes it will tell me that I'm getting low (under 15%) other times it just turns off a second or two after the notification. If I plug in the phone and turn it on it shows me 1% and charges up to 99%.
In the few minutes I have been typing my phone charged up to 91% with 4336mV.
I was running ViperRom ICS when the issue started. Restored it back to Stock with no root and the issue remained. Now I am running Mean Rom ICS with the same issues.
I have cleared the battery cache in recovery too.
Any help would be appreciated.
If you kiss it. your phone will love you and it'll be all better. NOW KISS IT AND TELL YOUR PHONE YOU'RE SORRY FOR DROPPING IT! LOL!
Based on my experience with batteries of all kinds, it sounds like one of the cells may be damaged. Best bet is to get a new battery. They are decently cheap for a good one. Im actually looking for an extended unit myself. If you come across one, please PM me.
Thanks
That was my first thought but when I swap my battery with my wife's battery I have the same problem. Both batteries work fine in her phone but not in mine.
Sorry to bring this up again, my bad. But seriously you are not the only one with this issue.. I had the same problem since stock, swap battery didn't help either.

[Q] Battery not charging over 30%!!!!????

So after some ultra heavy usage yesturday I found myself for the first time witnessing less than 10% battery on my Maxx, so I plugged it to charge as normal, around 12 ish mid night... An hour in, 1 something am, I was tired and decided to go to sleep and, as I checked on the razr, it displayed 24% charge... I wondered why it was charging so slowly, but decided to leave it charging overnight and thought it might help... As I woke up at 7:30 am, I notice it has 30% battery charge and it said it was "Charging"... As I went to settings > battery, it showed a straight horizontal green line, as if the phone was in deepsleep... It recognized it was charging, but it didn't go past 30%!!!!!! I was scared the hell off, so I removed the SIM card and put it on my back up phone (I needed the phone at the moment) and let it charge for another hour turned off before I had to go... This time, however, it did charge...thankfully... It was at 57% so I took it to school and kept charging it... Right now, its at 83%, so I guess its charging as it should (though slow as f**k)... Any ideas as to why this happened and how I can prevent it in the future?? And also as to why its now charging so slowly?? I just got this phone 2 days ago and it charged perfectly those 2 days.... Thanks in advanced!
Luisit0 said:
So after some ultra heavy usage yesturday I found myself for the first time witnessing less than 10% battery on my Maxx, so I plugged it to charge as normal, around 12 ish mid night... An hour in, 1 something am, I was tired and decided to go to sleep and, as I checked on the razr, it displayed 24% charge... I wondered why it was charging so slowly, but decided to leave it charging overnight and thought it might help... As I woke up at 7:30 am, I notice it has 30% battery charge and it said it was "Charging"... As I went to settings > battery, it showed a straight horizontal green line, as if the phone was in deepsleep... It recognized it was charging, but it didn't go past 30%!!!!!! I was scared the hell off, so I removed the SIM card and put it on my back up phone (I needed the phone at the moment) and let it charge for another hour turned off before I had to go... This time, however, it did charge...thankfully... It was at 57% so I took it to school and kept charging it... Right now, its at 83%, so I guess its charging as it should (though slow as f**k)... Any ideas as to why this happened and how I can prevent it in the future?? And also as to why its now charging so slowly?? I just got this phone 2 days ago and it charged perfectly those 2 days.... Thanks in advanced!
Click to expand...
Click to collapse
I've had this happen a couple of times. Install "Better Battery Stats" (here's the Play Store Link), which will help you see if there are any apps causing unexpected wakelocks. If you see any, uninstall or disable the app and see if your battery starts charging normally again.
Another d'oh thing to check is making sure your charger is working OK, and you don't have a case that's preventing you from completely plugging your phone in (I did that before, too...).
Saludos,
SPCagigas
spcagigas said:
I've had this happen a couple of times. Install "Better Battery Stats" (here's the Play Store Link), which will help you see if there are any apps causing unexpected wakelocks. If you see any, uninstall or disable the app and see if your battery starts charging normally again.
Another d'oh thing to check is making sure your charger is working OK, and you don't have a case that's preventing you from completely plugging your phone in (I did that before, too...).
Saludos,
SPCagigas
Click to expand...
Click to collapse
Thanks for ur reply, Im gonna download the app now! Also, I'm using an HTC wall charger (for my old Evo 4G) because the phone was sold to me without any accessories or anthing. I'll look up on buying an OEM Motorola charger too. You wouldnt happen to know where I can get one without it costing me a fortune (fortune = apple prices lol), would you?? Thanks again for ur help!
EDIT: Would it be wise to purchase this charger?
http://www.ebay.com/itm/111013401885?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1423.l2649
The seller says its OEM... Also, I checked other sites like Amazon and that's about what they're selling for ($5 - $12).

Charging problem

Hey, I have an S2 (fairly old I know, but can't really change my phone right now :/). Since a few months back I started having problems like the phone shutting down at 12-15% battery left, reboots sometimes consumed 10-15% of the battery. So I bought a new battery but the problems continued.
Now leaving those problems aside, since a few weeks ago my phone started to discharge even thought it was connected to the charger, so I when to see a tech guy and he told me the charging port was loose so he fixed that apparently, bought a new charger after that but the problem persisted, the phone charges sometimes and sometimes doesn't and when it charges it takes hours to reach 100%.
Another thing it's that sometimes I left the phone charging at night and when I wake up the phone says it's 100% but when I take off the charger it drops down to 70-60%.
I'm using 5.1.1 so I thought it could be a ROM problem since Lollipop is a battery killer, I decided to change from Paranoid to CM but still the same story.
Now I'm trying to charge the phone while it's off and seems to be working, although very slowly.
I had the same problem with a Xperia X8, I've changed the battery and flash the stock ROM. Try to do this

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