I orded a new sim card as it was saying sim not recognised and i could never use the standalone features, but since i put the new sim card in it doesn't even say sim not recognised it will only let me make emergency calls... anyone have any idea what's going on. Watch totally unusable for what i want, to be able to leave my phone at home for short trips out and still keep intouch.
Are you sure that your new SIM is connected to your phone/data account with your provider? I would test the SIM in another device (e.g. phone) first to make sure it works properly on your network before assuming the problem is with the watch.
It could also be that the SIM is not making contact properly when inserted in the watch. Check the contacts are lining up properly and the back door is on completely as it holds the SIM in place.
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after 3 weeks of trying to get hold of this device, finally got it today (yesterday)
Problems already! URGH
any SIM card I insert, I always get an "invalid or missing simcard" - im sure i placed the sim card in the correct way and reading the manual of course. I've even performed a hard reset just to make sure and I still get the same problem.
Does this mean that already, after 3 weeks of trying to obtain the phone and the whole transfer number to another sim then to another etc... was pretty much a run around and turning out that the phone is faulty?
is there a way to fix it or perhaps some setting that im not aware of to forcefully enable detection of networks or something?
help!
If you are pretty sure that you had your SIM card in correctly, there isn't much you can do. Sound like a faulty phone.
Anyway, my advise is, get another technical savvy person to double confirm your SIM card is in.
And, as for your answer, there isn't any way of getting the phone to see a network if it is not able to get hold of the SIM card.
Hi there,
I just bought a 1GB/8GB/2,100 TrueSmart, which will not detect any MicroSIM though it's been inserted the correct way as shown within the manual. It is mechanically accepted by the slot as mentioned with that soft click. All other positions won't lead to this proper position inside the slot. Though it's obviously seated correctly, the icon on the status bar won't lose its red x-mark. SIM settings are always greyed out, it seems to make no difference whether a SIM is inserted or not. Android is not able to recognize the SIM being inserted. BUT: The SIM works properly on my Xperia.
Software- and baseband-versions as shown on screenshots (png-files). What the hell is wrong with my TS? Without that SIM-functionality the TS has no more possibilities than that worthless Apple watch. I could only throw it away into the trash can...
Maybe anyone else had a similar issue with his TrueSmart? Is there any other solution than throwing it away?
Sim card
viewpad.mobile said:
Hi there,
I just bought a 1GB/8GB/2,100 TrueSmart, which will not detect any MicroSIM though it's been inserted the correct way as shown within the manual. It is mechanically accepted by the slot as mentioned with that soft click. All other positions won't lead to this proper position inside the slot. Though it's obviously seated correctly, the icon on the status bar won't lose its red x-mark. SIM settings are always greyed out, it seems to make no difference whether a SIM is inserted or not. Android is not able to recognize the SIM being inserted. BUT: The SIM works properly on my Xperia.
Software- and baseband-versions as shown on screenshots (png-files). What the hell is wrong with my TS? Without that SIM-functionality the TS has no more possibilities than that worthless Apple watch. I could only throw it away into the trash can...
Maybe anyone else had a similar issue with his TrueSmart? Is there any other solution than throwing it away?
Click to expand...
Click to collapse
Hi, I have similar problem and trying to find solution...GSM net Vodaphone...but no way to call...it is greyed as you describe...Did you get any solution please?
Thank you for asistance..
Regards
Filik
have you gotten any answers on this issue. I have just purchased a smart mate to get me used to it before i am sent the new kick start sometime in march / april 2016.
My sim is inserted and all greyed out as well. I am willing to pay for help
Hi there,
I just bought a 1GB/8GB/2,100 TrueSmart, which will not detect any MicroSIM though it's been inserted the correct way as shown within the manual. It is mechanically accepted by the slot as mentioned with that soft click. All other positions won't lead to this proper position inside the slot. Though it's obviously seated correctly, the icon on the status bar won't lose its red x-mark. SIM settings are always greyed out, it seems to make no difference whether a SIM is inserted or not. Android is not able to recognize the SIM being inserted. The SIM also has been programmed with the correct IMEI number.
I am willing to pay someone via paypal if you can help me get this up and running with t mobile.
I have a Moto E LTE 2nd Gen XT1526 with ResurrectionRemix Mv5.6.5 Marshmello 6.0.1_/22-MHC19J
I need a ROM that supports AT&T SIM cards.
I have an AT&T SIM card but when inserted into the phone it is not recognized.
How do I go about finding and flashing a ROM that will recognize and utilize my AT&T SIM card giving me service?
In other words, can this phone be used as an AT&T phone?
Thank you
I'm not an expert but I think that had nothing to do with a rom you would have to flash the radio or base bands to make it work with at&t.
Okay, how would you do that?
I know how to "flash" for the most part, but I'm not the builder of this phone.
I did try a few other things that gave me a few more questions though.
I recently got the phone to replace mine that had broken. I requested a SIM card from AT&T because the replacement phone (the MotoE) takes a larger SIM card. When placed in the phone, and after restarting the phone, I got "No Service" and in the "Settings/About Phone/Status/SIM Status" no phone number or other information.
I did try a completely different SIM card that I found just laying around and placed it into the phone. Although I got no current service, the phone did recognize the SIM card and it did give me a phone number (even though it was inactive.)
Now I have no idea what carrier the second SIM card is on, but "IT" obviously worked just by inserting the card.
Here's the thing that's got me confused. This ROM looks as though it can do "ANYTHING" I might want it to do to a phone. I'm almost certain that it probably has the ability to use any carrier I want it to, it "IS" rooted for Apps and ADB, and does seem to give pretty good control over the phone's systems, but I just can't seem to figure this whole problem out,
Again, if anyone can help I'd really appreciate it.
My phone (BE2029) has no signal (the card is identified as normal), doesn't matter which slot the sim card is in (card works, checked on another phone). Can this be a software issue or necessarily hardware? What are possible fixes? What other information do I need to provide for the issue to be identified if what I provided is not enough? Where else could I post this to try to get help (posted in r/oneplusnord a while ago, no response)? Any help or information is appreciated.
How did you get the sim? If you got it from a retail store, you could probably trade it in for another. Is this a new phone? New in box, or did someone have it before you, and break it (flash bad radio ROM, etc)? If the latter, I'd search here for the EDL mode tool to reflash the ENTIRE device to stock (other than IMEI etc).
When you first connected, did your carrier feed you the APN info (usually automatic)? Do any of the apps that show cell info show that your phone is seeing cell towers? If you go into the SIM settings (Wifi&NW -> Sim & NW -> Sim Setting, does it show the SIM as active? You can futz with the settings there, including picking a network manually (not recommended, but who knows...). At least for me (T-Mo) you can get the "right" answers from their website.
Hope that helps...
Would try the cell tower check, but since then, the sim card broke as well... Sorry, thank you for your help (I really wanted to know it too, but when I put the card in, it broke so I decided not to put any more sims in it)