Screen Burn? - T-Mobile LG V10 Q&A, Help & Troubleshooting

Been hovering for a while but figured I'd ask this since I havent seen it posted. Has anyone had issues with their screen burning? By that i mean if i stay on one screen for too long without messing with the phone and then i hit the home button or go to another application then the screen will still have the old screen i stayed on for a long time kinda burned over the new screen. The old screen goes away after about 5 minutes. I know this sounds confusing but I've never had this happen before and ive been on android for 5-6 years now. Its only with my v10.
P.S. I cant post a screenshot of it because it doesnt show up on the screenshot itself.

Yes mate, you're not the only one
It started happening to me this month, after 7 months of using my V10.

Yep, crappy screen. Especially of the phone is even a little over warm.

Happened to me a while ago, but annoying but not a deal breaker
Sent from my LG-H901 using Tapatalk

Download sfilter it'll take of it
Sent from my LG-H901 using XDA-Developers Legacy app

i have same problem

Related

Touch panel issues and runaway phone.

Ok so I'm at week 3 with this thing and yesterday I noticed that my screen had a dead spot on it. What I mean by that is that there was an unresponsive section on the screen. I had experienced this before on my E4G. End result was sprint replaced the phone. By last night the spot responded again but a new location was affected by this problem.
Also the last few days I've had issues with the phone just "running away". I will get backed out of an app automaticlly then multiple selections are made as the phone flies through different screens on its own. While this is happening I do feel a haptic response to this phantom finger making all these selections. When I touch the screen myself there is no response to my touch. Screen shutdown stops the action and allows me to restart the phone after I get the screen back on.
Need to know if anyone else is or has experienced this. I've only got a few days left on my 30 for return without having to pay for another phone.
Also, I have not rooted this device or used any mods.
Sent from my PG86100 using XDA App
aaronb1980 said:
Ok so I'm at week 3 with this thing and yesterday I noticed that my screen had a dead spot on it. What I mean by that is that there was an unresponsive section on the screen. I had experienced this before on my E4G. End result was sprint replaced the phone. By last night the spot responded again but a new location was affected by this problem.
Also the last few days I've had issues with the phone just "running away". I will get backed out of an app automaticlly then multiple selections are made as the phone flies through different screens on its own. While this is happening I do feel a haptic response to this phantom finger making all these selections. When I touch the screen myself there is no response to my touch. Screen shutdown stops the action and allows me to restart the phone after I get the screen back on.
Need to know if anyone else is or has experienced this. I've only got a few days left on my 30 for return without having to pay for another phone.
Also, I have not rooted this device or used any mods.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
I haven't had the issue where the phone is whipping through different screens on its own, but I have had a dead spot in one particular area a few times. It doesnt always happen, and I can't really force it to repeat. It is totally random when it happens, but it is that same spit every time it does happen. A factory reset seemed to help, but it still happens once in a while. When it happens, I change to a different screen, then go right.back to the screen with the 'dead spot' and it is no longer dead/unresponsive. Very odd.
I would try a factory reset, then of the problem persists I'd probably take it to Sprint. I have a couple days left and am pondering exchanging mine for a new one as well.
Sent from my PG86100 using XDA App
Did you have anything plugged into the headset jack? Only time I've experienced a runaway phone going crazy was when I had mine plugged into an amp via the headphone jack. All sorts of crazy control signals go through there.
Mike
No sir, nothin plugged in
Sent from my PG86100 using XDA App
my friend had this happen to her evo shift a couple times. It occured after she upgraded to gingerbread. I beleive she hard reset it and it went away

Unresponsive screen

Anyone else getting this? Seems to be only the top half of the screen it does this randomly. Takes a reboot to fix it. I am rooted and no matter the ROM tgis happens 2-3 times a week
Sent from my PG86100 using XDA App
Sounds like a problem. I would definitely bring the phone in to be checked out.
Sent from my PG86100 using XDA App
Alchem!st said:
Sounds like a problem. I would definitely bring the phone in to be checked out.
Sent from my PG86100 using XDA App
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Click to collapse
Happened to me once with my first one, and twice with my second. Not enough times to really make me care.
i've experienced unresponsive issues
So i've experienced the screen randomly becoming unresponsive. So i know its lot locked because i've been in phone calls when it happened, or i can see animations working, or maybe a download bar progressing and then the screen will do nothing at all. I can shut the screen off and back on but then not be able to unlock it. But then i've had the same happen, but i would then be able to unlock the phone only for nothing beyond that to respond. This does eventually go away/stop, Its odd as it makes me think its the screen at times, then software at times (sometimes i cannot hold the power to restart/power down).
i have a similar problem where my lower part of the screen becomes unresponsive randomly at times once a day and then goes away after reboot . im not rooted

Smart stay.

I've been using my sgs3 with smart stay enabled and noticed it doesn't seem to be sensing me looking at it.. I wear glasses.. and I'm wondering if this is a limitation ?
Sent from my GT-I9300 using Tapatalk 2
I also wear glasses and i find it works fine for me. Remember it doesnt work in low lights.
I Just tested it and it's not working without glasses on either. I see the 'eye' in the notification bar flash after 15 seconds, then it dims the screen, then again 5 seconds later and then screen switches off.
I've had smart stay enabled since day 0 and the phones had a few power cycles/reboots.
Sent from my GT-I9300 using Tapatalk 2
Doesn't work for me with my glasses on or off. Must be my face!
doesn't work for me either. not smart
maybe the galaxy just doesn't like your faces?
maybe that's what samsung meant with it being smart. hehe
seriously i have read somewhere it is the face it is tracking not just the eyes.
It even worked when my Dogs were looking at at a few times, and it's annoying because often I put phone off to the side not looking at it and still stays on and wasting battery.
I'm sorry, I didn't realise Samsung required users to look like dogs for this feature to work.
I'm thinking of flashing a custom Rom anyhow.. be interesting to see f it works on another Rom.
Sent from my GT-I9300 using Tapatalk 2
stuart.tavener said:
I'm sorry, I didn't realise Samsung required users to look like dogs for this feature to work.
I'm thinking of flashing a custom Rom anyhow.. be interesting to see f it works on another Rom.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Well I do look a bit Ruff.
I just got my Galaxy. Seem to have the same issue, it's not working. Well I think there will be a software update soon enough.
If I consciously blink every so often I'm able to keep the screen on, but if I don't move or blink it turns off - at least that's how it seems to me.
Can't really get it working consistently yet.
I've had my phone since launch and it dimms but never turns off. I wear both glasses and contact lenses.
If the front camera is.nt pointed towards your face it may turn off however which is annoying sonetimes
Sent from my GT-I9300 using Tapatalk 2
Hi,
I got smart stay working!
I opened the camera, switched to front facing and positioned the camera so that my face was in the centre of the screen and taking up about 50% of the area.
Now when switching to home screen the little eye kept popping up and going away and the screen stayed on!
Paul
I noticed it works flawless. I have it set too 30 seconds.
Sent from my GT-I9300 using xda premium
Great
I find it very useful and works great, I don't wear glasses and I'v only had it two days but does as expected, I can look at it for 10 minutes and it won't turn off, if i point it away from me it turns off after my timeout.
I found if I closed my eyes and squinted one eye a tiny bit open it still didn't turn off though, but it's not like I'm playing hide and seek with it.
alias_neo said:
I found if I closed my eyes and squinted one eye a tiny bit open it still didn't turn off though, but it's not like I'm playing hide and seek with it.
Click to expand...
Click to collapse
Ha, that sounds like something I would do!
alias_neo said:
I found if I closed my eyes and squinted one eye a tiny bit open it still didn't turn off though, but it's not like I'm playing hide and seek with it.
Click to expand...
Click to collapse
Doesn't work for me
when i watch the screen, the screen didn't turn off, -> ok, this is work
but then i closed my eyes about 2 minutes, then when I opened my eyes, the screen didn't turn off
It works for me. I don't wear glasses though.
Correction, it has problems in landscape mode.
Sent from my GT-I9300 using xda premium
I find it is a mixed bag. It rarely turns off when I am looking at it. But on lots of apps the screen dims meaning I have to touch the screen anyway. This rather defeats the point if you ask me!
Sent from my GT-I9300 using Tapatalk 2

Having problems with my screen...anyone else have having them?

I just got my first gs3 5 days ago. Love it, but yesterday i noticed a dot on the screen in the lower left quadrant. I could only see it when the screen was off and under direct light. I tried cleaning it, but it was still there, i could also feel a little abrasion when i ran my finger over it. So i take it back to best buy, tell them what's up and they swap it out, no problem. The guy said it could have been either an air bubble in the screen, or the chip could have over heated causing a "blister" to raise up. "Weird cause I've only had it for a few days, and haven't even rooted it yet" So i get it, had to go to work right after so i didn't have much time to play with it. I wake up this morning and i notice that when the screen is on a black background, like the messaging app, or something similar, i can see a "darker" dot in around the same place where i had the problem on my last one, i can also see several other smaller ones around the screen. The dots are easy more noticeable when i turn the brightness up. This is the 16 gig Sprint model, is anyone else having similar issues with their phones? I'm going to go back up there tomorrow to try and swap it out again, hopefully they don't give me and flak about it.
Sent from my SPH-L710 using xda premium
Zor Omega said:
I just got my first gs3 5 days ago. Love it, but yesterday i noticed a dot on the screen in the lower left quadrant. I could only see it when the screen was off and under direct light. I tried cleaning it, but it was still there, i could also feel a little abrasion when i ran my finger over it. So i take it back to best buy, tell them what's up and they swap it out, no problem. The guy said it could have been either an air bubble in the screen, or the chip could have over heated causing a "blister" to raise up. "Weird cause I've only had it for a few days, and haven't even rooted it yet" So i get it, had to go to work right after so i didn't have much time to play with it. I wake up this morning and i notice that when the screen is on a black background, like the messaging app, or something similar, i can see a "darker" dot in around the same place where i had the problem on my last one, i can also see several other smaller ones around the screen. The dots are easy more noticeable when i turn the brightness up. This is the 16 gig Sprint model, is anyone else having similar issues with their phones? I'm going to go back up there tomorrow to try and swap it out again, hopefully they don't give me and flak about it.
Sent from my SPH-L710 using xda premium
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Click to collapse
Known issue on this type of screen. There is another thread burried somewhere about it. Every gs3 phone has it.
Sent from my SGS3
jjlean said:
Known issue on this type of screen. There is another thread burried somewhere about it. Every gs3 phone has it.
Sent from my SGS3
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Click to collapse
Not every screen has this. However over time every screen will have the problem. As far as I can tell I have none. Plus the other model that I had also didn't have any dots that I could see. I know it could have also been minimal. but it is a known issue with these screens has the other poster stated. Worth returning over? I don't think so.
I could understand having this problem a year down the road, but 1 day after first turning on the phone! That sounds a little much. I think I'll try returning it one more time...maybe 3rd times a charm?
Sent from my SPH-L710 using xda premium
That's AMOLED for ya. If you only see one dot...you're lucky. Hope you don't get one with 5 or more. :angel:
The dots/bleed marks should NOT be more visible when you turn the brightness up, they should be less visible at higher brightness.
Take it back, get another one. Keep doing it until you're satisfied.
ingenious247 said:
The dots/bleed marks should NOT be more visible when you turn the brightness up, they should be less visible at higher brightness.
Take it back, get another one. Keep doing it until you're satisfied.
Click to expand...
Click to collapse
+1!
Also I have an ATT model. I checked a friends and I didn't see any one his as well. He also had ATT. Not that it matters much just saying.
Also you can use this app...CHange your brightness up as far as you would like to help check for the dots/ink...
https://play.google.com/store/apps/...DEsImRlLmxhcHBlLnRpbS5hbmRyb2lkLmxjZHRlc3QiXQ..
Great small app. Also helps to see if you have any dead pixels!
hope this helps you out...
Cheers...
Thanks for the app recommendation. Tried it and didn't see any dead pixels or dots on any of the screens. In fact, i can't see the dots that i did before! I don't know if it's because it's brighter out versus when i was looking last night? I guess I'll keep an eye on it for the next few days and see if it gets worse. Would this problem get worse over time or is this just something that is there and will always be there? Thanks.
Sent from my SPH-L710 using xda premium
I would have kept the first one, if you're critical enough you can find some kind of a defect in any phone.
Zor Omega said:
Thanks for the app recommendation. Tried it and didn't see any dead pixels or dots on any of the screens. In fact, i can't see the dots that i did before! I don't know if it's because it's brighter out versus when i was looking last night? I guess I'll keep an eye on it for the next few days and see if it gets worse. Would this problem get worse over time or is this just something that is there and will always be there? Thanks.
Sent from my SPH-L710 using xda premium
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Click to collapse
From what I understand it can get worse as time goes on. same with any burn ins and so on. Again this is what I understand. By the this time next year I will be replacing this device anyways in most cases unless nothing good comes out.
i wouldn't worry about it if its gone. Could it have been some type of bleed effect or something? I don't know. I'd just watch it for now. Check it so often. If you end up not minding it (If there even if an issue..) then i would keep the device. At higher brightness settings is when you can see it from my understanding. Again I could be 100% wrong. Wouldn't be the first time!
Cheers...
Zor Omega said:
Thanks for the app recommendation. Tried it and didn't see any dead pixels or dots on any of the screens. In fact, i can't see the dots that i did before! I don't know if it's because it's brighter out versus when i was looking last night? I guess I'll keep an eye on it for the next few days and see if it gets worse. Would this problem get worse over time or is this just something that is there and will always be there? Thanks.
Sent from my SPH-L710 using xda premium
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Click to collapse
In mine you can only see it in just the right light. Dull light.
Sent from my SGS3
Yeah, I'm just going to keep it i think unless something drastic happens. I could only see it when it was dark and i had to look hard for it, but with these devices you want it to be flawless. Thanks for the comments and such. I'll keep an eye on it for the time being.
Sent from my SPH-L710 using xda premium

possible screen problem with z ultra 6802 help!!!!

So recently my z ultra has been acting up there's a single black line that flickers across the screen at time and then the screen turns sort of white and whatever image is on the screen at the time of this happening stays there if you scroll to another home screen or open an app it eventually goes away if you turn the screen on and off multiple times but then it happens again sooner or later......i will upload pics or a video later to give you guys a better idea on what im talking about
aeazy617 said:
So recently my z ultra has been acting up there's a single black line that flickers across the screen at time and then the screen turns sort of white and whatever image is on the screen at the time of this happening stays there if you scroll to another home screen or open an app it eventually goes away if you turn the screen on and off multiple times but then it happens again sooner or later......i will upload pics or a video later to give you guys a better idea on what im talking about
Click to expand...
Click to collapse
Go to phone > *#*#7378423#*#* > Service test > Display
If the screen is not all white then you have LCD problem.
If all white that's mean your LCD is good,maybe try flash another ROM or factory reset.
Sent from my c680X using XDA premium
Sounds like you're having the same problem as me. You only have a single line though, while 2/3 of my display is like this. Mine gets like this whenever it's a little under room temperature, and it's a hardware defect according to Sony.
Post some pictures though. It could be software related (if you're lucky).
Sent from my C6833 using Tapatalk
My XZU has this 1x1 cms 'purple cloud' at top mid center of screen all the time. I see it at the phone boot animation also. Its not captured on screen. So I guess its an LCD burn mark
Its visible only at medium and high brightness on a black background. Not on white background.
aeazy617 said:
So recently my z ultra has been acting up there's a single black line that flickers across the screen at time and then the screen turns sort of white and whatever image is on the screen at the time of this happening stays there if you scroll to another home screen or open an app it eventually goes away if you turn the screen on and off multiple times but then it happens again sooner or later......i will upload pics or a video later to give you guys a better idea on what im talking about
Click to expand...
Click to collapse
http://youtu.be/iFnjwzcNcX4
I did a factory reset twice ...and its running the stock rom
Sent from my GT-N8013 using xda app-developers app
LordManhattan said:
Sounds like you're having the same problem as me. You only have a single line though, while 2/3 of my display is like this. Mine gets like this whenever it's a little under room temperature, and it's a hardware defect according to Sony.
Post some pictures though. It could be software related (if you're lucky).
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
It does happen when the phone gets a little cold so maybe we have the same problem
Sent from my GT-N8013 using xda app-developers app
aeazy617 said:
It does happen when the phone gets a little cold so maybe we have the same problem
Sent from my GT-N8013 using xda app-developers app
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Click to collapse
Just checked out your video, and i'm having this issue too. That's called "ghosting", and that means that the response time of the screen has gone to hell. The issue gets triggered on mine when the temperature drops a little.
Try this:
- Is it functioning normally in room temperature? If yes, put the phone in your refrigerator for 2-3 minutes and see if it's still functioning properly. If not, well.. then you're having the same issue as me, and i've talked to Sony, and it's a hardware defect and you'll have to use your warrenty and get a new screen. I sent mine in for repairs today, so i'm crossing my fingers.
IF you decide to send it in for repairs, remember to call them and ask them to do whatever triggers the issue, or else they'll simply re-flash the firmware and call it a day. That's what happened to me the first time, and you don't want that to happen
LordManhattan said:
Just checked out your video, and i'm having this issue too. That's called "ghosting", and that means that the response time of the screen has gone to hell. The issue gets triggered on mine when the temperature drops a little.
Try this:
- Is it functioning normally in room temperature? If yes, put the phone in your refrigerator for 2-3 minutes and see if it's still functioning properly. If not, well.. then you're having the same issue as me, and i've talked to Sony, and it's a hardware defect and you'll have to use your warrenty and get a new screen. I sent mine in for repairs today, so i'm crossing my fingers.
IF you decide to send it in for repairs, remember to call them and ask them to do whatever triggers the issue, or else they'll simply re-flash the firmware and call it a day. That's what happened to me the first time, and you don't want that to happen
Click to expand...
Click to collapse
It was working fine then I put it in the fridge for two minutes and it started malfunctioning as soon as I took it out like you said it would
Sent from my GT-N8013 using xda app-developers app
aeazy617 said:
It was working fine then I put it in the fridge for two minutes and it started malfunctioning as soon as I took it out like you said it would
Sent from my GT-N8013 using xda app-developers app
Click to expand...
Click to collapse
Alright, so it's the same issues as i have, and it's a production error according to Sony, so you'll have to send it in for repair. This is strangly enough only the second case where this happens, that i've read or heard about (including my own Ultra), so it doesn't seem to be that big of an issue. It could simply be an issue on a batch of Ultras that we got. It's a really strange defect though.
Alright, so I got my Ultra back yesterday with a new screen, and the problem is solved. I tested it by leaving it in my refrigerator for about 5 minutes, and there were no signs of slowdowns or other defects, so that's the way to go
Sent from my C6833 using Tapatalk

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