Weird Z5C torch issue - Xperia Z5 Compact Q&A, Help & Troubleshooting

Youtube link here: https://www.youtube.com/watch?v=IShQOw0TSQY
So I have this weird issue where I can't get the torch to work. Taking pics with the camera using the flash works fine. But torch or filming with the lamp on don't work, and just produce this pathetic pulse on the LED and then nothing.

your phone rooted?
with torch bright mod? i know few things can make it happend
too much power .
not enough power or (maybe the led is dying)
, led overheated,
(if you got mod maybe the mod causing this)

Not rooted and never tried any mods so it's just very weird.

when you're using the camera the flash is almost 2times voltage and for 2 seconds anyway, unlike video\torch.
if it started all of a sudden i guess it might be defective led\hardware (not 100% sure), check with sony if you still have warranty i think the"ll should fix it for free

Hey,
For anyone interested, the issue was definitely hardware. Sent it back to Sony and withing 4 days I had it back and now working fine after they replaced some cables.

Related

[Q] Display not activating, washing out

I've got a recurrent problem with my Desire X which seems to have two parts, and doesn't seem to correlate with any other post that I've found;
- quite often when the screen is asleep, when I press the power button to wake it the screen doesn't come back; I get the bottom capacitive buttons lighting up, but no screen. Hitting power again turns off the lights, sometimes I can toggle it on and off a few times and it comes back (combined with swiping the screen possibly), but other times no matter what I do I can't get it to wake the screen and I have to resort to pulling the battery. Also doesn't help to plug in power. NB: yes battery is always at least 60% charged minimum
- other times when the screen is on the brightness/display goes into a build-up loop and washes out the screen, sometimes strobing, sometimes only leaving streaks of colour. Sometimes toggling the screen on and off via the power button works, sometimes it doesn't. I use Auto-brightness, but I have experimented with full- and half-brightness and it hasn't made a difference, so doesn't seem to be sensor-related.
I thought I'd hold out to see if the OTA JB update fixed it, but it doesn't look like that's going to appear here anytime soon.
Any thoughts? I've kept it relatively stock.
A small video ? Its a hardware fault anyways. Did it fell down ?
Sent from my HTC Desire X using xda premium
DanceOff said:
A small video ? Its a hardware fault anyways. Did it fell down ?
Click to expand...
Click to collapse
I'd post a video, but it always seems to happen when I don't have another device handy.
It hasn't had any bad knocks, only ever typical day-to-day bumps; I'm very careful with my phones. Does it sound like a specific known hardware fault?
Stock ROM, recovery, etc? Or any custom one?
Completely stock, not rooted, only some apps and widgets added, nothing removed.
Is the phone on warranty? Maybe it's hardware stuff and it will cost more than one headache.
Enviado desde mi HTC Desire X
Definitely hardware. Claim warranty asap.
Sent from my HTC Desire X using xda app-developers app
Here's an example photo of one of the many exciting things the screen randomly does. I'm trying to compile a pile of photos and hopefully video to support my claim, problem is that it's so completely random. I took it to an Optus store the other day to get some sort of idea as to what would happen, and the guy seemed to reckon that they'd do what he tried; pressed the power button on/off about 20 times, if they don't get it to misbehave in that time they'll say it's not faulty!
Want to make sure I get a full backup before sending it in also.
This greeted me on waking it. Sometimes this kind of thing will randomly crop up when in the middle of using it, other times power button won't wake screen, others I get incoming calls but no screen so can't answer - power button is the only thing that responds, which of course hangs up.

SOLVED - Xperia Z Ultra - LCD Screen Issue while TURN ON - New Problem - UPDATE 8/15

I've had my XZU for a week now, everything has been working fine so far. Nonetheless I've noticed lately that when I turn it on I will see like a curtain or shade of colors from the top down up to half of the screen (it's like a flash, quickly disappearing), apart from that it will resume from sleep fine and no other issues, nonetheless is weird that this is happening now after a week of usage, I hope is not a symptom that something worse is about to happen. I have attached a Youtube link to a short video I just recorded.
NOTE: I do not think is a software problem because I booted the phone is "safe mode" and the exact same thing happened. It seems like a hardware issue that gets worse over time, because at the beginning happened once out of 4 times I turned it on, now is once every two times. I do not see a very good future with this phone
http://youtu.be/1ZucFrMvg_w
UPDATE 8/15: All my screen issues have been fully resolved with FW .475
So we have our own thread for the curtain now.
Sent from my C6802 using XDA Premium HD app
I think the issue is Power Management related, let me explain. If I turn on the device after being idle for a while (device is COLD) there will be no curtain issue, but if I turn it OFF and then ON right away (device is WARM) it seems the phone is entering a power save state and is not ready to be powered on again and that's when you get the curtain issue. The result seems to be very consistent with my explanation.
What I do not understand is that why this problem started happening after one week of usage, I thought it was application related but after my "safe boot" mode where no new applications are running only stock apps and I got the same result it can be application related. Also I thought that maybe the Stamina Mode had something to do with it, but it does not.
My last theory is that there is a piece of hardware that is getting degraded over time and when the phone is warm it will produce the curtain effect, if that's the case this is really bad, because the whole phone could stop working down the road. but it's just a theory.
Oh man
My experience with similar LCD issues has been around poor connection between the LCD screen and the motherboard. However, I'm by no means an expert on this.
I would definitely be claiming under the warranty for this.
I spoke with the vendor in Singapore and told me this is a known problem by Sony and they are working on a Firmware update. They suggested to keep the phone until the FW will be released in September and then decide if I will exchange it or keep it. The vendor also extended the Return/Exchange window until October so I will have enough time to test the phone after the FW update.
It's good to know that Sony has acknowledge the problem and is working on a solution.
Any chance Sony will do a firmware update to resolve this?
So it might be a firmware issue? I sure hope so
Sent from my C6802 using XDA Premium HD app
UPDATE 2
I think the problem is Power Management related, because if I leave the phone idle for 5min and then I turn it ON it will happen the issue you are seeing on the attached video. But if you turn it OFF and immediately turn it back ON again it will be fine. I think what is happening is that after 5min the phone will enter into DEEP POWER SAVE. The threshold to enter power save mode is around 15 seconds. I would say is something that should be able to be fixed with a Firmware update, but my only concern is why this problem did not happen during the first week, that behavior makes me think it's a Hardware problem that developed over the first week of usage, meaning a defective device.
NOTE: As you can see at the beginning of the video the phone has been Factory Reset, so there are no third party apps and anything wrong on the configuration.
http://youtu.be/vgnILc3ib8M
Mine did it the first day. I noticed it did it about 3 times that day. And I agree with you it might be the power save mode. Hopefully it gets resolved.
Sent from my C6802 using XDA Premium HD app
my phone has a problem too
http://youtu.be/Jv-QkbZBi58
Watch my video..
yellstop said:
http://youtu.be/Jv-QkbZBi58
Click to expand...
Click to collapse
I got a XPERIA Z ULTRA TODAY and I didn't install anything.
but When I push the power button, this phone wake up randomly.
after factory reset, this situation is same continuosly
http://youtu.be/pig1BurDaGw
brosenz said:
I've had my XZU for a week now, everything has been working fine so far. Nonetheless I've noticed lately that when I turn it on I will see like a curtain or shade of colors from the top down up to half of the screen (it's like a flash, quickly disappearing), apart from that it will resume from sleep fine and no other issues, nonetheless is weird that this is happening now after a week of usage, I hope is not a symptom that something worse is about to happen. I have attached a Youtube link to a short video I just recorded.
NOTE: I do not think is a software problem because I booted the phone is "safe mode" and the exact same thing happened. It seems like a hardware issue that gets worse over time, because at the beginning happened once out of 4 times I turned it on, now is once every two times. I do not see a very good future with this phone
http://youtu.be/1ZucFrMvg_w
Click to expand...
Click to collapse
My Z Ultra does exactly the same thing but it does not worry me. Seems to be a software glitch that should be easily fixed.
Mine happens when i am taking calls and i turn the screen on or off. Other times it is random but normally when i have been using the device for a period and then turn the screen on and off quickly after using it.
But yeah, i do not think it is an issue to worry about. If it was serious, surely the screen would be having issues a lot more when it is on and not under these specific situations?
ScottishSwan said:
My Z Ultra does exactly the same thing but it does not worry me. Seems to be a software glitch that should be easily fixed.
Mine happens when i am taking calls and i turn the screen on or off. Other times it is random but normally when i have been using the device for a period and then turn the screen on and off quickly after using it.
But yeah, i do not think it is an issue to worry about. If it was serious, surely the screen would be having issues a lot more when it is on and not under these specific situations?
Click to expand...
Click to collapse
If it's a software problem how is it possible that during the first week the phone worked fine?, even after a factory reset the problem will still be there, that means (to me at least) that a hardware issue develop during use for the first week and now it cannot be recovered
brosenz said:
If it's a software problem how is it possible that during the first week the phone worked fine?, even after a factory reset the problem will still be there, that means (to me at least) that a hardware issue develop during use for the first week and now it cannot be recovered
Click to expand...
Click to collapse
seems to me like the screen is not getting enough power for the first couple of seconds
douse this problem also happen if u disable stamina mode :?
dragnar said:
seems to me like the screen is not getting enough power for the first couple of seconds
douse this problem also happen if u disable stamina mode :?
Click to expand...
Click to collapse
I've tried both scenarios Stamin ON and OFF, same result no difference
So far the new update looks to have fix the curtain
Sent from my C6802 using XDA Premium HD app
Update:
2 days ago I left my ZU on charge all night and today updated to firmware 14.1.B.0.475 and touch wood no more screen issues, and finally my cover arrived just need the sbh-52 and dock and I am all good.
Do a factory reset with full wipe!!!
For make sure you totally wiped that garbage bro

[Q] Touch response during charging

Yesterday I purchased this awesome phablet but I found few bugs.
I already updated to 14.1.B.1.510
1) screen of death -2 times.(volume down + power key help me to reboot)
2) Touch response during charging is very weird..
3) I never saw such a ugly camera.
So I Want To Know Should I Replace It OR its software fault
54 views but no response. Friend please let me know this is hardware fault or software fault.
When I put my mobile on charging screen touch becomes less responsive.
Anyone facing this problem
Please reply me it's very costly mobile...
And is there any permanent solution for SOD.( screen of death)
1. Try ticking the optimized backlight setting, or turn off adaptive brigthness, or factory reset, or repair via pcc. Or claim warranty.
2. No not for me, still sensitive enough I don't see noticable difference when charging. Try charging it in different place (other than your home or something) or try using another charger.
3. Yes, downright ugly.
Sent from my C6802 using xda app-developers app
2. I remember reading about a lot of Note owners having trouble with the touchscreen while charging. Not sure if it got fixed through an update, but it never got mentioned again (as far as I know), which has to be a good sign?
Sent from my GT-N7000 using XDA Premium 4 mobile app
and what about SOD(screen of death) , is it software fault or hardware ??
can i replace my phone or wait for solution(update)....
maniacscorpio said:
and what about SOD(screen of death) , is it software fault or hardware ??
can i replace my phone or wait for solution(update)....
Click to expand...
Click to collapse
From the first day it was reported no one truly knows whether it was software or hardware. Firmware update seems to make a lot of reports die down, but not all - making it likely to be software. The trigger seems random and varying it suggests it could be hardware for some.
Hell, no one knows. I never had sod in my old fw (461 and 475, but I used it only for a very short time) but on 510 (wiped clean) I do experience occasional "fake death" issue, but I only need to press the power button two times max to wake up the device. So well, maybe its not even sod.
LordManhattan said:
2. I remember reading about a lot of Note owners having trouble with the touchscreen while charging. Not sure if it got fixed through an update, but it never got mentioned again (as far as I know), which has to be a good sign?
Click to expand...
Click to collapse
My previous phone was huawei with amoled, and the sensitivity while charging was very bad. Turns out every device was like that. My zu isn't, clearly. Wonder if the OP's case is really that bad.
Sent from my C6802 using xda app-developers app
I currently use the Galaxy Note 1 running on Jellybeer (custom ROM) and will be going for the Ultra LTE (100% sure no backing out.. lol)
2. Weird touch behavior while charging is present on the Galaxy Note.. I am using my Original charger + Cable and I notice that it is not really sensitive whenever I use it while plugged in.. Worst is at the middle and gets better as you go out to the edge of the screen. (problem gets amplified if I get into skin contact with anything that has direct contact with the ground)
I suggest trying out a different cable or socket as it seems like your body and the charger gets grounded to earth somewhat.
Try using your Ultra while touching the wall or standing barefoot on cement and see if it gets worse..

Sony Xperia Z2, runs hot, battery drain, rear Camera and flash not working.

Good day. Im new here and really need advice. I have the Sony Xperia z2, the screen cracked and the touch input stopped working, so I used the phone with a computer mouse and all was working fine except the cracked screen. Send it in for repairs, now has a new screen but now the phone's battery is discharging 1% every minute, camera and flashlight is not working and it's really hot on the back of the phone. Updated the phone software to Android marshmallow, results are still the same. I then opened the phone myself (the company did not waterproof it again), I then unplugged the camera and closed the phone, now the battery is operating normally again and it's not running that hot anymore. Plugging the camera back in results in steap battery drain, running hot and error: "camera stopped working" when opening any camera app or doing camera diagnostic. The Flashlight is also not working. Should I order a new camera unit and how does the Flashlight work or can it be fixed/replaced? I dont really want to spend lots of cash on this phone by handing it in to the repair center again, im a student and it already cost me R3700/250$ just for screen repairs.
Any help would be appreciated.
Thanks.
$250 for a screen repair?! You could have just bought a second user phone for less. Camera modules are cheap enough to buy but that may not be the problem. It's a gamble in my opinion.
Hello guys,
it seems I have a pretty similar issue.
My Z2 apparently got 2 new issues - the back camera stopped working (front is fine) and I cannot switch flashlight off once switched it on via menu.
Do you have any idea what could be the root cause for these probably related issues?
Already flashed entirely new firmware but that didn't help.
Thank you in advance.
One more observation here - just tried to disconnect camera module at all from the main board and the Torch became unavailable.
So it seems the torch is controlled by rear camera module.
Think to replace the camera module, I guess this should help.

Camera problem.

Hi, my "great" z5 compact camera broke like 1 week ago without any actual problem, the app were crashing all the time, any other app said the camera is already used, the diagnostics said that camera is "not available", and even the flashlight button on quick settings menu didnt work, lovely. I waited for some time and woke up today to working camera and no longer shy flashlight button, but the camera doesnt switch to any mode else than 5 mp "superior" auto, just crashes. When it crashed the flashlight disappeared again, but still works in the auto mode and i cant even disable it. Funny part is when i moved when making a photo, the autofocus started buzzing like crazy, vibrating the whole phone with it. i would love some help with my "premium high quality" smartphone. Thanks
Now after my autofocus got heart attack it went to the starting point, when the camera will decide to work again(and after this incident im not sure if it will) im not going to use my camera and let it sit for some time
RemixJ said:
Now after my autofocus got heart attack it went to the starting point, when the camera will decide to work again(and after this incident im not sure if it will) im not going to use my camera and let it sit for some time
Click to expand...
Click to collapse
I'd try a software repair using Xperia companion. This should at least determine if it's software or hardware. If you do this, I'd recommend a complete wipe.
Procrustinator said:
I'd try a software repair using Xperia companion. This should at least determine if it's software or hardware. If you do this, I'd recommend a complete wipe.
Click to expand...
Click to collapse
I forgot to mention that once i tried opening the app, it showed like a fountain of rainbow pixels sliding across my screen ( as the camera view, it didnt cover the buttons) i dont know i this makes it easier to distinguish if its software or hardware but just mentioning, also when i went to messenger app and tried to make a photo it was alright.

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