I have noticed , my LG G5 have problem with screen ghosting/burn-in
Here is the problem i have found
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can fix this issue without changing screen ?
This issue is fairly new but it happened to me last night. Might be a software issue but I told verizon warranty techs last night about the issue and they suggested a few things before sending me a replacement. Hopefully this will get resolved.
So the screen issue is under warranty, but LG wants a few things done. Call your carriers warranty and see what they say about the issue. Verizon wants me to do 4 things before issuing a warranty phone.
Do you opened your phone for any reason ? I was also having same type of blue spot at the lower right corner after I replaced camera lens. In my case i think it happens due to over pressure on the screen from behind by back cover or something else. So i loose the screws at the bottom of the screen. Due this 60 percent of blue spot fade away.
ok, this issue is known! You can find more informations about at other threads and forums.
See here for LG G5 German forum -> http://www.android-hilfe.de/thema/displayflecken-nach-langem-aktiv-sein.790992/page-3
(sorry, but it is only available in German! Please translate by using Google!)
and of curse:
here for new display: ->https://forum.xda-developers.com/lg-g5/how-to/panel-vs-panel-series-t3480270
here for V10: -> https://forum.xda-developers.com/tmobile-lg-v10/help/ghost-images-screen-image-retention-t3395732
here for G4:- > https://forum.xda-developers.com/g4/help/screen-ghosting-lg-g4-t3451879
Suggested solution:
As i know,all you can do against that until now is to install the following app to prevent this problem:
-> https://play.google.com/store/apps/details?id=com.sisomobile.android.brightness_lite
switch "opacity" up to 15% and selected colour to "black"! That’s it!
But it couldn’t help, if your display IS affected!
As i have read in the German forum, there are two user they tried to use here warranty but LG has not accepted until now.
BTW: This issue is found on G5 devices they where produced in 3->5 / 2016. Newer devices have a new display without this problem but taking more battery power for it. And V10 and G4 seems to be also affected.
You can see the production date at your serial number! The first number is standing for the production year. The second and third number are standing for the month.
So, you are not alone!
Actually they are doing a warranty replacement, both LG and Verizon for this issue. Getting replacement phone tomorrow.
This will only occasionally be repaired under warranty. It is a normal behavior for LCD screens. There are already 2 threads covering this issue extensively. Please use the search function the next time.
You can find working solutions in the other threads.
Btw LCDs can't have burn in. It is image retention as it can fade away and is non permanent opposite to burn in
There are other threads regarding this topic. Please search before posting.
Thread closed.
Related
Has anyone had any success getting a replacement device out of Dell after having a bad LCD? (not dropped just defective) or any issue for that matter?
Just got my streak through work friday and within 2-3hrs noticed a few bad pixels in one corner. Over the weekend they seem to have been bleeding and have spread to 2x the size of the notification bar so far.
The device has definately not been dropped, mashed, on squeezed or anything similar. The LCD and Glass are NOT cracked.
Anyway, like I said, got it though my work, they area a very large OEM Dell customer (got a batch of Streaks direct from Dell). We even have access to warranty parts direct and whatnot. So yea, do they even replace these things? Anyone have any ideas as to how to approach this since it's obviously a defective device? How long does it take if they even do replace it? Thanks!
It's clearly defective, you've had it for only a few days and it shows no signs of damage. Call DELL or whoever is handling that type of situation at your company. You should've tried that before asking.
I called them today. They are doing advanced replacement RMA. I asked here first because upon searching I had found several people who had issues getting service with defective/broken LCD's, Didn't know if there was anything specific I would need to do in order to be successful and not denied for causing damage (not the case) like others had
Heres some pics of what the screen is doing. It stated as a spec in the bottom left corner and has been growing daily.
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The top earpeice bezel is poorly attached and coming loose.
I also noticed scratches all over the factory screen sticky cover when I opened the phone. I really really think this thing was a refurb...
Anyway, did advanced RMA. Hoping the replacement unit does not have similar problems.
Just updating this for future reference if anyone has questions about the process.
I got the replacement device within 4 business days of request. The replacement was obviously a refurb and has blatant damage on the back panel. It appears someone tried to remove the battery cover forcefully with some sort of tool. Also, the charge/data port is faulty and causes constant battery/charger errors to appear.
So in summary, yes, you can get a replacement device so long as there is no blatant user induced damage on the original device. But you WILL get a refurb, and evidently their QC is not the best, so good luck getting a good replacement. They are sending me a 2nd replacement, hoping for the best, but not expecting much at this point =/
They told me that they would send you a new replacement if you're within 21 days of delivery of the original phone.
Hey guys, this morning my phone's screen started acting up when I was using the browser and later when I was using the keyboard, certain letters wouldn't work. I then got Touch Test from the market to see what was wrong with it, and I found that taps along the center line dividing the screen left and right did not register properly. I applied some pressure to that part of the screen and saw rainbow patterns beneath the digitizer on the LCD screen. When I pressed elsewhere though, no patterns appeared. So I am wondering if my Atrix has a loose digitizer and whether replacing the digitizer would fix the issue.
Thanks!
well, if you would have searched, you have found that there are already at least a couple of threads for this same topic. Now there is another one. You probably have a bad microprocessor for the touch screen. Search and you will even find some very helpful pics that show what is involved in swapping out the digitizer.
Thanks for the input but I did go through a search and had I found posts where the ops who reported the issue had actually resolved the problem, I wouldn't be posting here... also I'm not here asking for instructions to swap the digitizer because I can YouTube it, I'm here to ask if people who had similar issues before were able to fix the problem by replacing the digitizer...
But then again, I guess its easier to assume that all thread starters haven't done the research and just tell them to do a search everytime.
I just had the same issue, and actually in the same location on the middle of the screen. Since I'd unlocked & rooted the thing, I figured I had voided my warranty and wouldn't be able to get a replacement, so I bought a replacement digitizer to do it myself. After 2+ hours of work, the screen ended up being more dead than before. Digitizer replacement isn't easy, I'll tell you that.
So instead I flashed a fruit cake, took it to the local AT&T store with a repair/warranty center, and they replaced it on the spot. It's a known issue for the phone, so they didn't bat an eye.
Hell, I didn't even buy the thing from AT&T in the first place (got a better price at Walmart), and they still took it, no questions asked.
So if you're on AT&T, try a repair center. If you're not in the US... maybe your carrier will do the same? Hard to guess.
I didn't think warranty from att was still effective so i did an rma for motorola. They take 5-7 days, leaving me without a phone . Called att &have it was still under warranty and there is a service center in Tampa. Did the repair order on phone, took unlocked phone there and they swapped it out. Get home tofind the phone does not see the sd card. Called att back and squeeled like a stuck pig. They mailed me a replaicment. The screen is not set good and get a little bleed from the lower left corner of screen. Havent decided wether to keep it or not. Lousey quality control.
That's what i think too .
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Hi guys,
I´ve a X820 with a divided screen. some colorful pixel on the left side and working lcd on the right side. I´ve tried 4 different screens. the used LCDs are working well on other phones.
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then I removed the black sticker around the lcd connector and catched out that some resistors are loosened.
Do anyone know these issue? is there any fix? soldering? but where I can find the spare parts?
Thanks for your help guys
toto1988
Exact same problem here too. I've been using the phone fine for two months but just yesterday this screen issue happened. It happens randomly and is hard to reproduce. Tapping or scrolling the left side seems to cause glitches. Hopefully this isn't a hardware issue.
Screenshots do not show the problem, and funnily enough pressing things on the left of the screen still works, like opening apps/typing etc, you just can't see what you're doing until the glitch clears itself! It also happened once on the LeEco splash screen on booting, and in recovery mode. I'm not sure about the bootloader.
I haven't looked at the resistors as the phone is basically new, so if this is a hardware issue I'm hoping for a replacement! If anyone has a fix please post it!
I also had the same issue but for some reason only with LOS 15.1.
When I boot into it it's fine but when I lock the phone half of it turns into RGB noise like on the photo. Restarting does fix the problem but still locking it makes the noise again. I think it's just a software glitch.
Thanks @LameMonster82. Mine is a lot more often than that, and not just when locking the phone. Glad to know this could just be a software issue though!
@toto1988 any update on this? Did you find a fix? There's a solution offered by @geekch to reflash the LeMax2Qfil so I may try that myself over the next few days. Flashing stock Rom and recovery unfortunately did not work so Qfil may be the last resort.
Sorry for delay. Now I got a new motherboard and anything works fine again. So it was definitely a hardware issue. Before I tried all other potential software fixes without success.
Hello, I just got my S9+ (less than a week ago) and I discovered after 4 days of use, a very strange mark on the screen that has no depth.
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It's very noticeable when I try to clean the phone with a bit of water. The droplets pattern changes:
I haven't exposed the phone to any miss-use and I'm baffled by this, is hard to see when the screen is on but it's forever in my mind now.
Could this be the oleophobic coating or am I looking at something else?
Do you see the line when the display is turned on? Try to dial *#0*# and test the display. It seems like the oleophobic coating, because of the water, but I never seen something like that before.
arnes_king said:
Do you see the line when the display is turned on? Try to dial *#0*# and test the display. It seems like the oleophobic coating, because of the water, but I never seen something like that before.
Click to expand...
Click to collapse
It's very hard to notice when the screen is on in most conditions. I'm returning this phone and hopefully it will pass Amazon quality checks, wish me luck.
In all 10 years of having smartphones, I never had a phone with this kind of flaw.
Hello I am having the same reaction on my phone. Did you find out what it was?
Same issue here
Only visible with screen off in direct sunlight or water is on the phone
I returned the device with an attached letter to it where it stated what was the problem.
I got the return, no questions asked. I would recommend reaching Samsung or your retailer to get this fixed or another device. If asked, just explain that the scratch has no depth, so it couldn't have been your keys or something in your pocket, also stress your phone is new.
Similar issues were reported for the Galaxy note 8 and I found a YouTube video with an S9 and a similar problem.
If you don't return the device, I would expect the problem to get worse.
Hello guys. I bought my Xperia X on May 2017. 1 year and 4 months passed away. It started to burn-in. So I just want to ask:
Anyone gets the same issue? or Im the one?
How can I fix this?
Here is a burn-in (photo isnt mine but same issue)
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its ok dude my xperia x dual screen like u when the temperature rises dont worry
I fixed this issue I think but how long its goin I dont know. Here a video https://www.youtube.com/watch?v=kfNJi_LoAK4 , I put this video on my sd card and run the video for 4-5 minutes. And ghosts are gone.
Unfortunately, that seems a common issue with Xperia X. I bought mine in June 2017, the display didn't show any image retention, not even when hot. In May 2018 I noticed it started to show this issue when the phone was hot, so I sent it to warranty. They replaced the whole mid frame + screen (it seems they treat this as a single part) then sent the phone back to me. After the service, I got no image retention issues, not even when hot. Fast forward to today and I'm now experiencing this temporary image retention again when the phone is hot (but this time it's way less pronounced than before).
My warranty already expired, so I won't bother replacing the screen again since now I would need to pay for the repair and after experiencing exactly the same issue in two different displays I think it's safe to assume the problem would appear again sooner or later if I replaced the screen once more. Fortunately the issue isn't permanent and at least on my case the image retention is very faintly (you need to put brightness at maximum and display a solid gray image to really notice it), and you just need to let the phone cool down for some minutes to make the image retention go away...
Mine does it quite bad now, but it's old and tired I've had my x since release it is doing well for how it gets used.
I have same problem too.i recommend you to set white balance at another rate.
I add nightly mode to my phone and it fix.so i don't need any tools.