my fp is dead,probably hardware,tried diffrent roms and anything,it just wont register,so if ill order this will i be able to fix it by myself?
damn
same thing happened, phone not even 1 week old.
(scheiß hurensohn firma)
angryharambe said:
same thing happened, phone not even 1 week old.
(scheiß hurensohn firma)
Click to expand...
Click to collapse
That's the exact problem,I ordered from aliexpress too and the phone just went like this after 2 days of usuage,it's currently about 4 months old and i just wish i could replace the fp scanner on my country
idan445 said:
That's the exact problem,I ordered from aliexpress too and the phone just went like this after 2 days of usuage,it's currently about 4 months old and i just wish i could replace the fp scanner on my country
Click to expand...
Click to collapse
feel kind of dumb now for not doing enough research before buying it.
EDIT: received official response from le eco trought email contact
their problem solution isn't any different than any of here floating around
btw here the response.
Good day!
Thank you for contacting LeEco US Customer Service. We are more than happy to assist you.
We really apologize for the inconvenience it has caused you, rest assured that we will do our best to resolve your concern as soon as possible.
Based on your email, your Le Max2 fingerprint was stopped working.
To further assist you, please follow these steps below:
（1） Update phone software to the latest version,
（2） Go to Settings > Fingerprint & Password > Fingerprint Calibration > Start Calibrating > Done.
（3）If calibration failed, please try again. If it fails again, it is a hardware problem. Please contact where you purchased phone for the after-sale policy. If calibration is successful, then restart the phone.
（4）Try to register a fingerprint after restart. If there is no vibration, no response and no prompt, then it should be a hardware problem. Please contact where you purchased phone for the after-sale policy.
Any further questions, please feel free to contact us or visit our help page: http://www.lemall.com/us/helpself.html.
Thank you and have a wonderful day!
Sincerely,
James
LeEco US Customer Service Center
Website: http://www.lemall.com
Email: [email protected]
Forum: forum.letv.com/us
Le Mall: 855-343-6688
Now that's some next level bull****,there's definitely a hardware flaw and they're not ready to admit it
Heyyo, have you tried flashing the latest modem firmware? It helps with the fingerprint sensor a lot, especially on custom ROMs. Modem firmware also affects other hardware. Fixed the FP for my x829 using Chinese 23s firmware.
https://yadi.sk/d/5v2p3F7o3GJBxn
ThE_MarD said:
Heyyo, have you tried flashing the latest modem firmware? It helps with the fingerprint sensor a lot, especially on custom ROMs. Modem firmware also affects other hardware. Fixed the FP for my x829 using Chinese 23s firmware.
https://yadi.sk/d/5v2p3F7o3GJBxn
Click to expand...
Click to collapse
Already tried this but it doesn't work..
I already contact banggood for this flawed product, they ask me to send it back and refund. But if i do this i lost lots of money because i pay 60 usd duty and tax when i get this.
Plus i must pay th shipping back to their warehouse..
Suck..
Shame on you Letv!
Enviado de meu Le X820 usando Tapatalk
Modem flashing is niet the sollution.
Any other ideas?
Hi all! So none of the ROMs here can fix the FP problem? I just got the phone not more than a week from Gearbest, then the FP just stop functioning all of the sudden. It can't even respond for the camera shutter
However, many thanks to those who posted excellent tutorials here. I just succesfully installed TWRP, but doesn't have any clue which ROMs might be the best bet to get the FP working again. Any advice will be greatly appreciated.
I got my Le Max2 3 month ago. The FP was dead the second day after I receive it. Feel very bad about it. Tried many ROMs and modems, none of them work. This week, I tried the new Small EUI V15 with 26S ROM, the FP magically comes alive again. If you installed TWRP, it is good to the 26S rom to revive the dead FP.
the only rom that worked for me is RR
CN Firmware s26 fixed my FP issues on Pure Nexus Rom
godhek said:
Hi all! So none of the ROMs here can fix the FP problem? I just got the phone not more than a week from Gearbest, then the FP just stop functioning all of the sudden. It can't even respond for the camera shutter
However, many thanks to those who posted excellent tutorials here. I just succesfully installed TWRP, but doesn't have any clue which ROMs might be the best bet to get the FP working again. Any advice will be greatly appreciated.
Click to expand...
Click to collapse
If sensor is totally dead only solution is to order a new one and replacing it.
Enviado desde mi LEX820 mediante Tapatalk
Based on randomness, I think FP is revived due to timing. I think you can flash any rom to revive it. Just that you need to keep flashing until it works
No it's Firmware related. I tried so many Roms until i read that CN fw s26 would fix IT and it did.
Hi all! Thanks for all the replies and advices in this thread. Just want to give you an update on my situation, where I just installed Aurel small EUI rom 15.1. Unfortunately, my fp still doesn't work
But, Aurel's rom is much better than the stock vendor rom that came preinstalled (BIG thanks to Aurel!!)
Blubber120 said:
CN Firmware s26 fixed my FP issues on Pure Nexus Rom
Click to expand...
Click to collapse
Where did you get CN 26 I only see CN 23s could you give me a link
Sorry my fault, it hast been s16
Mine just sprung back to life. I decided to try calibrating again just as I was reading this post. I calibrated it about 12 times, then restarted the phone. After that, I could register my fp again.
When it stopped working more than two months ago, I almost ordered the sensor, because I read here that it was definitely the problem, but then someone else said he could take pics by tapping the fp sensor. When I tried that, it worked. So, I concluded it was a software issue. I've been trying other stuff without success since it stopped working, but luckily, it worked today.
N.B.
I was on 23s when it stopped working. I flashed 26s immediately, and the other firmware someone uploaded, but there was no joy. However, I did a reset yesterday, and flashed back to 23s. I don't know if that actually helped.
Phone = x829
---------- Post added at 01:13 PM ---------- Previous post was at 01:06 PM ----------
chetermaat said:
Where did you get CN 26 I only see CN 23s could you give me a link
Click to expand...
Click to collapse
I installed the one in the link below.
https://forum.xda-developers.com/le-max-2/development/lex2x820-cn-5-9-026s-t3597041
Related
Hi guys,
I'm planning of buying a Le max 2 but the fingerprint sensor issue is a problem..
I'd like to know if it might affect more x820/821 than x822 that seems to be out a bit later and might get fixed?
Hope. You can help me this phone seems awesome!
No Problems on Revolution Rom. Works flawless
Gesendet von meinem Le X820 mit Tapatalk
kamnikaz said:
Hi guys,
I'm planning of buying a Le max 2 but the fingerprint sensor issue is a problem..
I'd like to know if it might affect more x820/821 than x822 that seems to be out a bit later and might get fixed?
Hope. You can help me this phone seems awesome!
Click to expand...
Click to collapse
Hello there is a serious problem if you do need touch sensor. For me eg it is bad to unlock phone after 1 minute if you are at home. There is somehow probable you will buy the phone and it will fail.Some guys who bought it on Ali received about 30USD for the failed touch sensor.
Regards Filozof71
Sent from my Le X820 using Tapatalk
Filozof71 said:
Hello there is a serious problem if you do need touch sensor. For me eg it is bad to unlock phone after 1 minute if you are at home. There is somehow probable you will buy the phone and it will fail.Some guys who bought it on Ali received about 30USD for the failed touch sensor.
Regards Filozof71
Sent from my Le X820 using Tapatalk
Click to expand...
Click to collapse
I've read that kind of things...
But my real concern is to know if x822 is as much affected as x820
Someone said to use the same finger 3 times instead of 3 different fingers. Try it.
Me with 822 and my fingerprint sensor is totally dead
I think that the x822 is the version which has more problems with the fingerprint, cause the fingerprint on my 822 is totally dead.
fingerprint issues are very often software problems, not hardware related.
My fingerprint sensor didn't work with several roms. After switching to 21s everything is o.k.
My is dead with 21s..i put 15s,16s and all roms in this forum but nothing to do..
On my x822 sensor also dead. Worked for 1 day on Indian rom 19s.
For the rest phone is really good.
I read in one forum that flashing 15s someone have reabilitate the fingerprint. I don t know if it s only a software problem..
on my X821 it's working fine. no instant unlock, but maybe 1 second
Mine is working well on stock 21s
I have x822 and fingerprint works very well with this rom
http://forum.xda-developers.com/le-max-2/development/revolution-21s-eui-5-9-beta-developers-t3493604
Mine stops work with 21s
E620se said:
on my X821 it's working fine. no instant unlock, but maybe 1 second
Click to expand...
Click to collapse
Hi Ive the same version,mine doesn't unlock when device is in sleep,any ideas?However it works flawlessly when I turn on the screen.Im on eui 19s official
RISHI RAJ said:
Hi Ive the same version,mine doesn't unlock when device is in sleep,any ideas?However it works flawlessly when I turn on the screen.Im on eui 19s official
Click to expand...
Click to collapse
But actually it is an "always on" fingerprint reader, isn't it?
I am also interested to buy the device but a bit scared to invest and find myself with a non-working fp reader...
body150165 said:
But actually it is an "always on" fingerprint reader, isn't it?
I am also interested to buy the device but a bit scared to invest and find myself with a non-working fp reader...
Click to expand...
Click to collapse
It is a great deal, actually i do recommend you to not buy the x822 i have checked several comments and i determined that is the version which has more issues withe fingerprint, including mine which is a x822.
However maybe i am wrong, please feel free to ket me know if i am
My first X822 FP was dead after a day. The replacement unit's FP only lasted for a few hours. Manufacture date for both units are July, 2016. I strongly believe this batch of units are all defective. If you read the Chinese forum, there are many units with defective FPs bought recently on 11/11/16 (the big sale in China).
Unfortunately, I bought it from Hong Kong while I was on vacation, so I cannot return it or have it replaced. I have to live with it. Other than the FP issue, it's a great phone for the price.
js321 said:
My first X822 FP was dead after a day. The replacement unit's FP only lasted for a few hours. Manufacture date for both units are July, 2016. I strongly believe this batch of units are all defective. If you read the Chinese forum, there are many units with defective FPs bought recently on 11/11/16 (the big sale in China).
Unfortunately, I bought it from Hong Kong while I was on vacation, so I cannot return it or have it replaced. I have to live with it. Other than the FP issue, it's a great phone for the price.
Click to expand...
Click to collapse
Yes I can confirm this, I bought an x822 from July 2016 and the fingerprint scanner was dead on arrival.
The fingerprint sensor is notizie working in le max 2 possible solution or is Dead?
there ar e many other discussions about this problem on xda in one discussion somone wrote about restoring the factory state, maybe you can find it
ayrton1974 said:
The fingerprint sensor is notizie working in le max 2 possible solution or is Dead?
Click to expand...
Click to collapse
Many people experienced this problem, there is no clear solution, random comeback have been seen. No official statement from LeEco, nobody knows the root of this problem for sure. You might wanna contact to the shop where you placed the order, they should fix the issue in warranty.
ayrton1974 said:
The fingerprint sensor is notizie working in le max 2 possible solution or is Dead?
Click to expand...
Click to collapse
Mine just stopped working now.. i hit 'calibrate fingerprints' and then it just stopped registering fingerprints. Do I really have to do a factory reset?
I don't think that it's dead. A workaround is playing around with different ROMs. I made a Nandroid backup of my working system (CM13) and startet playing around with different ROMs. Flashing 5.8.016S CUOCO92 solved the problem for me, so this should be a good starting point. If it doesn't work you can try other (EUI) versions (new installation, no dirty flash). Once your sensor is working you can restore your Nandroid Backup and the sensor should be still working.
It worked when i pressed it really hard during fingerprint identification, but not after the first time. And it was really slow. I fixed it by calibrating the fingerprint sensor multiple times until it started working, for a total of about 8-10 times. Try this if it happens! And by the way I'm on Cuoco92 5.9.020s and it unlocks in about 0.2s. The best thing to do is to register the fingers you use in different angles (straight and 90° for me), that way it has no issues of identifying it.
The fingerprint is not problem calibrate is Dead
same problem bought this piece of **** 2 days ago and now fingerprint is dead on le max 2 X820
angryharambe said:
same problem bought this piece of **** 2 days ago and now fingerprint is dead on le max 2 X820
Click to expand...
Click to collapse
Try what I did with the calibrating, might fix it
potoro said:
Try what I did with the calibrating, might fix it
Click to expand...
Click to collapse
sadly doesn't work even after 10 tries.
News is fingerprint.Defect hardware o software?
So I recently bought two Le Max 2 X829's from Banggood for $196 each and didn't find out about the fingerprint sensor problem until after... I haven't received them yet, but I would like to know what solutions have you guys been offered when you contact your sellers.
I haven't had any problems with Banggood or their customer service. When something I buy is defective, I just email them directly, with a description of the defect, pictures and a YouTube video too if possible, and I make sure to tell them that I have already troubleshooted, checked the forums, and tell them that the defect is common so that they don't give me the run around. They usually go straight to offering me replacement parts for free, or a partial refund if the device still "works" and can be fixed by me, or simply a return label if I insist that I want to return it.
Chime in...
Nothings, its too expenisve to send it back to China. I just resell them here in the Netherlands, you will easily get your money back.
its a software issue, if u change the rom it gonna work good!
if u want the stock the 23s Chinese ROM and 19s Indian ROM are the best....
but theres are more roms that can help you with that!
Read in the ROMs Forum!
sick707 said:
its a software issue, if u change the rom it gonna work good!
if u want the stock the 23s Chinese ROM and 19s Indian ROM are the best....
but theres are more roms that can help you with that!
Read in the ROMs Forum!
Click to expand...
Click to collapse
Dont respond if you dont know what you are talking about. Its a hardware issue!. Software can only fix it temporarily or kick it back into life sometimes.
MerlijnD said:
Dont respond if you dont know what you are talking about. Its a hardware issue!. Software can only fix it temporarily or kick it back into life sometimes.
Click to expand...
Click to collapse
Broo i went through the same issue and i moves to SmallEui by Aurel and its working perfect(sometime fails but normal) mi x829 came with 16s and it was a sh*** soon i flash the rom the fingerprint works better! Try that! (Month ago)
MerlijnD said:
Dont respond if you dont know what you are talking about. Its a hardware issue!. Software can only fix it temporarily or kick it back into life sometimes.
Click to expand...
Click to collapse
Why don't you just stop talking about things you don't know anything about!?! I guess you haven't read only one post in fingerprint issue thread. Otherwise you wouldn't write something like this.
Just search for my posts inside the main fingerprint issue thread to get yourself some information about what you are claiming to know.
Lizard82 said:
Why don't you just stop talking about things you don't know anything about!?! I guess you haven't read only one post in fingerprint issue thread. Otherwise you wouldn't write something like this.
Just search for my posts inside the main fingerprint issue thread to get yourself some information about what you are claiming to know.
Click to expand...
Click to collapse
I've read through several of the threads and it was a massive waste of time. The forum for the Le Max 2 is pretty disorganized, there's very little moderation, and no consensus can be drawn as far as solving the fingerprint sensor problem is concerned. Just a bunch of inexperienced people rambling and contradicting each other.
I have plenty of experience and two Le Max 2's on the way, so I'll draw up some tests and make an objective observation when I receive them.
With the unorganized and inexperienced points you are absolutely right. That's why I give up on explaining to many people how to solve the problem. Me and my girlfriend are both running Le Max 2 with madmax rom for long time now. In the beginning my device had a totally dead fingerprint scanner. After some research, trying few settings and stuff I was able to break it down to Qualcomm drivers/firmware.
In German board we were able to get most of the phones FP running again. (Experienced users phones).
Nearly all devices with Dead FP's are running on old couco 92 rom.
If you're facing issues after receiving the phones flash another room ( stock Chinese or custom based stock from the forum) and try to follow the instructions i wrote in the fingerprint section...
That's said, my girlfriend and I have the x820 version.
Give it a shot and you will see the point of the problem and how to solve it...
Lizard82 said:
With the unorganized and inexperienced points you are absolutely right. That's why I give up on explaining to many people how to solve the problem. Me and my girlfriend are both running Le Max 2 with madmax rom for long time now. In the beginning my device had a totally dead fingerprint scanner. After some research, trying few settings and stuff I was able to break it down to Qualcomm drivers/firmware.
In German board we were able to get most of the phones FP running again. (Experienced users phones).
Nearly all devices with Dead FP's are running on old couco 92 rom.
If you're facing issues after receiving the phones flash another room ( stock Chinese or custom based stock from the forum) and try to follow the instructions i wrote in the fingerprint section...
That's said, my girlfriend and I have the x820 version.
Give it a shot and you will see the point of the problem and how to solve it...
Click to expand...
Click to collapse
I have x829 and changing roms, modems, unbrick method, haven't worked in bringing FP back to life. So it may be mixed, in my case seems like hardware issue.
Read my posts... It's related to the Qualcomm drivers...
Lizard82 said:
Read my posts... It's related to the Qualcomm drivers...
Click to expand...
Click to collapse
No it isnt, ive had 4 le max 2. First thing i did is flash through qdloader mode, hell ive even soldered wires and flashed directly to the NAND ufs chip with a raspberry. So please dont think im talking bull****.
MerlijnD said:
No it isnt, ive had 4 le max 2. First thing i did is flash through qdloader mode, hell ive even soldered wires and flashed directly to the NAND ufs chip with a raspberry. So please dont think im talking bull****.
Click to expand...
Click to collapse
Your took it to another level!
I'll be interested to see videos of that
Peace out
---------- Post added at 04:38 AM ---------- Previous post was at 04:36 AM ----------
Lizard82 said:
With the unorganized and inexperienced points you are absolutely right. That's why I give up on explaining to many people how to solve the problem. Me and my girlfriend are both running Le Max 2 with madmax rom for long time now. In the beginning my device had a totally dead fingerprint scanner. After some research, trying few settings and stuff I was able to break it down to Qualcomm drivers/firmware.
In German board we were able to get most of the phones FP running again. (Experienced users phones).
Nearly all devices with Dead FP's are running on old couco 92 rom.
If you're facing issues after receiving the phones flash another room ( stock Chinese or custom based stock from the forum) and try to follow the instructions i wrote in the fingerprint section...
That's said, my girlfriend and I have the x820 version.
Give it a shot and you will see the point of the problem and how to solve it...
Click to expand...
Click to collapse
Does that Rom has English?
Also could you point me to this forum please.
Thx
Lizard82 said:
Read my posts... It's related to the Qualcomm drivers...
Click to expand...
Click to collapse
Nope, i tried that but fp still not working.
I flash several rom from 16s to 20s cn, 23s cn and 19s india, also 3 cusrom such rr. On each rom i tried to flash several modem firmware, 16s usa, 19s india, 23s cn and finaly latest dev version from yadi.sk/xxxxx..
So i guess you just lucky.. ?
On my case fp work only several hour since unboxing. Now it cant recognize any fp when i tried to register it. But the weird part is sometime it kinda work for taking pictures using camera. I said kinda because it works 50% of the time, when working i touch once but the camera is taking 4 or 5 pictures.
---------- Post added at 03:42 PM ---------- Previous post was at 03:31 PM ----------
Oh forgot, i bought this problematic x829 4/64 phone on banggood. I already mail them, they only offer me to resend it back and full refund. But that too expensive, i must pay for shipping back to china plus i already paid 60 usd for duty and tax when i got it.
Fyi i already bought several x820 and 1pcs x829 6/128 from aliexpress, all working great. another x829 6/128 coming this week from aliexpress, i hope it doesnt defective like this one.
It is HW related issue for sure,i tried all of fixes laying around,nothing help...X829 4/64 from banggood
if all probematic x829 came from banggod, let us join our voices and ask them to give us solution...
alveox said:
if all probematic x829 came from banggod, let us join our voices and ask them to give us solution...
Click to expand...
Click to collapse
Tinydeal... same thing here
haven't had fp before - so i don't rlly miss it
Gearbest
Enviado de meu Le X820 usando Tapatalk
I flashed the Indian 19s firmware last night and the finger print scanner is working back now, though it is a bit slow (not as fast as Redmi Note 3 ), but it works 100% of the times. The only thing abnormal I have done is that I have scanned my finger twice ( same finger).
Previously I tried all tricks with LOS and Mokee and could not get the Finger Print scanner to work.
hawamahal said:
I flashed the Indian 19s firmware last night and the finger print scanner is working back now, though it is a bit slow (not as fast as Redmi Note 3 ), but it works 100% of the times. The only thing abnormal I have done is that I have scanned my finger twice ( same finger).
Previously I tried all tricks with LOS and Mokee and could not get the Finger Print scanner to work.
Click to expand...
Click to collapse
what problem you have before? slow respond fp or unrecognized fp when adding new fingerprint?
alveox said:
what problem you have before? slow respond fp or unrecognized fp when adding new fingerprint?
Click to expand...
Click to collapse
The problem i had before was that the FP sensor did not respond when trying to unlock i.e. looks like it was OFF. Previously even if you left the finger on the sensor for 10 seconds i did not react at all. The only cases when the FP reader worked was immediately after locking. Also the sensor did not have any problem adding fingerprints.
So, I just went through the process of replacing my FP scanner with one I bought on aliexpress. I presently have AOSPEx 8.1 loaded, and it's not detecting anything.
Has anyone done this process before? Do I have to load a particular modem or reload EUI to get the scanner to work, provided I've done my part correctly?
Also - do people give a damn about seeing this? I took photos as I did my work, along with some notes. Sadly, I do not have the equipment to film it in English, but I'd be happy to type up a guide/my experiences doing this repair.
Heyyo, hmm hopefully someone can guide you as I'm not familiar with this process. I can ask on Telegram if there is someone that can reply to this thread.
Lee on our x2 Telegram group said this
Lee:
if error occurs something like "theres no fp hw" or "fp hw initialization failed"
then it sounds like its a hw prob(contact, ribon cable(fpcb), or connector is fked up), which sucks
at least hv to open up the phone to solve
I saw some cases this happened(on other phones)
if not, then trying fp scanner calibration on eui might help
when my fp scanner doesnt work properly or response at all, that worked for me
Click to expand...
Click to collapse
Yea, I just had to load the original firmware/an EUI rom. Seems like it needs a 1 off calibration before you can use it as you please. Now back on AOSPEx and it works like a charm.
Awesome! Glad to hear it's all working good again :good:
Hi Everyone,
I have a Huawei P20 Lite and updated it this Monday to the version appears as ANE-LX1 8.0.0.146(C461). Today I noticed that apps using the accelerometer, gyroscope and magnetometer data (such as Compass, Google Maps or a 360 degree video on YouTube) don't react when I move and rotate the device. HiCare smart diagnostics show no errors after "gravity sensor" test.
I would be very glad if anyone can help. Thanks!
Hallo there
That is quite weird, you did it via OTA right? I saw the official changelog of that update and it's only a security monthly patch, I see it causing no issues, altough if you have your bootloader locked you can send it to warranty and they can check it, even if you did that test via HiCare.
Cheers,
AS
ars_chelsea said:
Hallo there
That is quite weird, you did it via OTA right? I saw the official changelog of that update and it's only a security monthly patch, I see it causing no issues, altough if you have your bootloader locked you can send it to warranty and they can check it, even if you did that test via HiCare.
Cheers,
AS
Click to expand...
Click to collapse
Hi, thanks for the answer.
I don't know what OTA is, what I did was going to settings, check for updates and do it.
Today I compared mine with 2 exactly same phones, which were indicating they were also up-to-date; yet their versions were ANE-LX1 8.0.0.046 and ANE-LX1 8.0.0.162; which are different than mine (ANE-LX1 8.0.0.146). I can do nothing but thinking that it's a software/firmware problem because the phone is newer than a week and isn't even dropped yet, whilst the sensor was working.
Thank you very much again!
Rondrey said:
Hi, thanks for the answer.
I don't know what OTA is, what I did was going to settings, check for updates and do it.
Today I compared mine with 2 exactly same phones, which were indicating they were also up-to-date; yet their versions were ANE-LX1 8.0.0.046 and ANE-LX1 8.0.0.162; which are different than mine (ANE-LX1 8.0.0.146). I can do nothing but thinking that it's a software/firmware problem because the phone is newer than a week and isn't even dropped yet, whilst the sensor was working.
Thank you very much again!
Click to expand...
Click to collapse
Weird indeed since it's a new phone....And it was working on your first days and stopped after that update?
ars_chelsea said:
Weird indeed since it's a new phone....And it was working on your first days and stopped after that update?
Click to expand...
Click to collapse
Yes, weird. I did not test the sensor intentionally, only saw the pedometer count on lock screen. After I updated the phone in a short while that day, the gyro data was gone. Compass was stuck in North 0 degree and 9 degree inclination, even after factory reset. I have changed the phone to solve the problem, I believe it is due to a failure within the inertial measurement unit integrated circuit or its soldering.
But thank you very much anyway!
It's better to send it to warranty yup, might be a defect which is rare but may happen.
Cheers and hope for the best
AS
---------- Post added at 12:23 ---------- Previous post was at 11:39 ----------
Hiiiiii again,
I've posted another solution please look forward into the same problem another person is having on this thread by brdja80:
https://forum.xda-developers.com/huawei-p20-lite/help/auto-rotate-stopped-t3877969#post78406090