Locked device using Android Device Manager. Can't remember password. - Android Q&A, Help & Troubleshooting

Device is a SM-N916S from Samsung (Galaxy Note 4 S-LTE Exynos 5433 ver.) for anyone that's wondering. It's current state : Completely stock with no root. USB debugging disabled. No Samsung Account linked to device. Can't change password through ADM. No more guesses left for the password anymore, any more will reset the phone.
So yeah. For the past few days I've been trying to bypass Android Device Manager's remote "Lock" feature that's meant to keep your data safe from theives. As for why? Long story short : I tried to pull a cruel prank on my brother by remotely locking his device through ADM. I have since forgotten the password (it was a random combination of letters and numbers that I thought I could remember, but obviously not.) and trying to set a new password through Android Device Manager just gives me the infamous "Since Google has verified that a screen lock is already set, the password you entered won't be needed." error message.
Now, if this was phone that belonged to me, I would just install a custom recovery and remove the password with a password disable zip, but unfortunately, that is not an option here. Oh yeah, I should probably mention that I CANNOT void the warranty (as in trip the KNOX counter) under ANY circumstances and would very much like to avoid a factory reset. Am I out of luck here? Or is anyone here aware of a method that can be used to bypass the ADM lock / or a way to backup data without root access / adb. Thanks.

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[Q] Enter recovery password?

So my daughter got a hold of my phone. "I think" she tried entering the password too many times. Now phone just displays:
Just my Background Picture and this message below.
"To unlock, enter recovery password"
______________________________
Under this message is a Emergency Call button.
I tried my phone password, google password, and Outlook password. All not working. After entering my password, and it is incorrect I get this message:
"You have incorrectly attempted to unlock the phone 1 times. The phone will now be reset to factory default" OK button. (DONT CLICK OK, Just restart phone by holding down power button)
I then just power off and restart. After restart -> Samsung logo -> Verizon logo, it goes back to the "To unlock, enter the recovery password" screen.
Don't want to go to factory default, Any help or suggestions???
Verizon Samsung S3
Verizon just pushed out the KitKat update to my phone last month.
NOT rooted, just stock Verizon ROM.
I can call this cell. I still works. But can't get to regular unlock screen. Always just goes to this Recovery password screen.
Do a hard reset.. no another way
Really... Is there no Default "recovery password". I don't remember setting one up. Any Google work around? I tried searching online, and I don't see anything about this "Recovery Password"... Is this new or do people just not get to this screen?
Well, if there is any Odin-flashable recovery for your phone, you can flash it and then pull important data using ADB. You can also take a Nandroid backup and then use Nandroid Manager to see if you can recover any more data from the ROM.
This will void your warranty.
Bingo... So if anyone is still having this issue, you DON'T have to do a factory reset. I finally solved it (at least it worked for me). Here's how I did it. You need a Google account setup already for this phone. Go to: wwwgooglecom/android/devicemanager (add dots, come on xda, I'm not a newbie -> join in 2009) I tried to Locate and I tried to Ring, they both worked, but you need to do this -> Click the LOCK icon. Then it will try to find your phone. If it does find it, it will ask for a NEW password to "LOCK" your phone. After entering your password, your phone will "LOCK" itself. (Even though it has been locked out already) Once that is done, I went back to my phone and try entering this "new" password I setup in the: recovery password location. It works. Good luck...
Not sure how to mark this Thread as Solved...
Bloody Legend!!
You wanted to say thanks mate.
My S5 has presented me with this screen twice, in the past week! The first time it wiped my phone (and SD card).
Happy New Year!!!
J.
Going to wwwgooglecom/android/devicemanager doesn't work anymore. Now when you try that process, you will get a pop-up saying that the device is already locked and the new password you put in will not be used. You are still required to put in the old Recovery Password. I have wiped the phone and tried to find where one would put in a recovery password and cannot find it.
I contacted Samsung and they told me to use their system. Go to findmymobile(dot)samsung(dot)com and log in (assuming you registered). I logged in, went through the process to unlock my phone. I could see the notification that the unlock was successful, but the lock is still in effect. Samsung support said I would have no other option than to wipe the phone again. I asked how I could get support for the Android lock that was in effect, and they referred me to support(dot)google(dot)com. If you go there, and work your way through the menu, you find that the manufacturer of the phone is supposed to handle Android OS support.
So Samsung has added a proprietary remote unlocking feature, but somehow forgotten to disable the built-in one. Since they have that extra "feature" they won't support the default one.

SM-A300FU FRP Bypass or removal

Hi there
I'm looking for some help on bypassing FRP for a Samsung Galaxy A3. Reason being is the phone was reset back to factory settings but on turning it on again after inputting the Wi-fi details, I'm greeted with a Samsung account box saying something like "this was an abnormal reset please enter details". The original problem was that I forgot the Samsung account password and thought this would remove it. At the time the AOL email address was not receiving the password reset email which is why the weird reset. To actually reset the phone, I looked on YouTube and did the way via Google Account Manager.
Anyway, to fix the problem, I read on other areas about something called Odin and managed to get other stock firmwares (UK 3G v5 and 6 of Android) but none worked to bypass this reactivation lock. Obviously the easy fix would be to log into the Samsung account and I eventually did by resetting the password (came 1 day later) but when I enter the correct details, I'm greeted with a "Processing failed" message.
I looked on YouTube again and did some RealTerm stuff which nearly worked but I could not open a browser as the phone said something about "for security". Patched I assume?
So basically is there anyway to remove FRP via some method or software that is not patched? The phone has none of this rooting or anything, I could barely understand how Odin worked. It's as stock as you would get from a shop. Ideally some software where I put the phone into Download mode, connect the USB and click "Disable FRP"?
Thank you
gameinn said:
Hi there
I'm looking for some help on bypassing FRP for a Samsung Galaxy A3. Reason being is the phone was reset back to factory settings but on turning it on again after inputting the Wi-fi details, I'm greeted with a Samsung account box saying something like "this was an abnormal reset please enter details". The original problem was that I forgot the Samsung account password and thought this would remove it. At the time the AOL email address was not receiving the password reset email which is why the weird reset. To actually reset the phone, I looked on YouTube and did the way via Google Account Manager.
Anyway, to fix the problem, I read on other areas about something called Odin and managed to get other stock firmwares (UK 3G v5 and 6 of Android) but none worked to bypass this reactivation lock. Obviously the easy fix would be to log into the Samsung account and I eventually did by resetting the password (came 1 day later) but when I enter the correct details, I'm greeted with a "Processing failed" message.
I looked on YouTube again and did some RealTerm stuff which nearly worked but I could not open a browser as the phone said something about "for security". Patched I assume?
So basically is there anyway to remove FRP via some method or software that is not patched? The phone has none of this rooting or anything, I could barely understand how Odin worked. It's as stock as you would get from a shop. Ideally some software where I put the phone into Download mode, connect the USB and click "Disable FRP"?
Thank you
Click to expand...
Click to collapse
Here's a thought. You said that it took a whole day to get the new password from Samsung. Whenever I have asked for a reset like that, the new password was only good for anywhere between 10 minutes to a few hours. If it was delayed, I had to start the process over.
Could this be the problem you're having?
Sent from my SM-G950U using Tapatalk
Samsung FRP remove SM-A300FU
gameinn said:
Hi there
I'm looking for some help on bypassing FRP for a Samsung Galaxy A3. Reason being is the phone was reset back to factory settings but on turning it on again after inputting the Wi-fi details, I'm greeted with a Samsung account box saying something like "this was an abnormal reset please enter details". The original problem was that I forgot the Samsung account password and thought this would remove it. At the time the AOL email address was not receiving the password reset email which is why the weird reset. To actually reset the phone, I looked on YouTube and did the way via Google Account Manager.
Anyway, to fix the problem, I read on other areas about something called Odin and managed to get other stock firmwares (UK 3G v5 and 6 of Android) but none worked to bypass this reactivation lock. Obviously the easy fix would be to log into the Samsung account and I eventually did by resetting the password (came 1 day later) but when I enter the correct details, I'm greeted with a "Processing failed" message.
I looked on YouTube again and did some RealTerm stuff which nearly worked but I could not open a browser as the phone said something about "for security". Patched I assume?
So basically is there anyway to remove FRP via some method or software that is not patched? The phone has none of this rooting or anything, I could barely understand how Odin worked. It's as stock as you would get from a shop. Ideally some software where I put the phone into Download mode, connect the USB and click "Disable FRP"?
Thank you
Click to expand...
Click to collapse
Hi
Same problem, "samsung" frp and not "google frp".
I want to rescue this old phone but i found nothing for the SM-A300FU (only for earlier A5)
Kind regards

Secure startup (easy full device encryption bypass?)

In Android 9 Pie (and earlier versions) there is a setting ‘Secure startup’, which is applicable in case of full device encryption (which comes by default in all new Android phones AFAIK). When ‘Require password when device turns on’ is enabled, the password must be entered at phone start and the phone won’t boot if no password is entered. When the other option ‘Do not require’ is enabled the phone starts and I can even receive phone calls, I just cannot unlock the phone.
So my question is: if ‘Require password when device turns on’ is NOT enabled – does this mean that my phone is NOT encrypted and if for example gets stolen, the thief will be able to download all my data to a PC (without unlocking the phone)? If this is true this seems like an absurdly easy way to bypass full device encryption...
Your data is encrypted by default. You can have it set to not encrypt it but it is not something I would advice of you.
As for the secure start up. As long as you have a locked bootloader and a password there are less then .01% of people that can hack into your device.
zelendel said:
Your data is encrypted by default. You can have it set to not encrypt it but it is not something I would advice of you.
As for the secure start up. As long as you have a locked bootloader and a password there are less then .01% of people that can hack into your device.
Click to expand...
Click to collapse
My phone is rooted and the bootloader is not locked AFAIK (it's Exynos).
I am not asking about bruteforce and other hacking techniques that could be used, I am just asking whether my phone is encrypted after boot and before the screen is unlocked.
Yes it is encrypted. Has been since the day you first day Bought it.
OK, but how come then my phone boots and is almost fully operational when ‘Require password when device turns on’ is NOT enabled (e.g. I can receive phone calls, calendar events pop up on screen - although I cannot see what they are all about because the screen is locked)?
orifori said:
OK, but how come then my phone boots and is almost fully operational when ‘Require password when device turns on’ is NOT enabled (e.g. I can receive phone calls, calendar events pop up on screen - although I cannot see what they are all about because the screen is locked)?
Click to expand...
Click to collapse
Think of it as safe mode on PC. Not everything or all permissions are allowed when booting like that. It just a security feature and has nothing to do with encryption. It just locks out some info from being seen without the password.
Ill be honest with you. If you are worried about your data then dont be too worried. Unless you are someone important then your device is only useful for how much the hardware will get. Let me tell you how a phone theft goes.
1. Phone Stolen
2. Sim card removed
3. Device reset
4. If its locked then take it home and flash an OS to it or sell it to a pawn shop that is questionable.
Now the first 3 are normally done before you even know your device is gone (less then a minute)
Encryption bypass / Android (10) security issue after first unlock
zelendel said:
Yes it is encrypted. Has been since the day you first day Bought it.
Click to expand...
Click to collapse
I have discovered another security issue on a rooted device:
On my Magisk-rooted and encrypted Note 10+/Exynos (Android 10) I just found out, that the userdata (data/data ) partition is UNENCRYPTED and fully readable when viewed with an ADB viewer from my PC although the device is in lockscreen mode / locked!
This doesn't happen after reboot before the first unlock! After the device has been unlocked, accessed via ADB and re-locked (but not rebooted) it is (still) unencrypted, even after rebooting the PC!
Here the lockscreen password would not make much sense at every screenlock - it just unlocks the screen which can be bypassed and all data can be read via ADB anyway - it would only make sense once at boot. Is there a way to have two passwords (1 at boot and an easier one at screenlock) for example?
Is this a known bug? / Any ideas?

Help! - Phone was stolen with ADB debugging enabled!

Hi all, hoping you knowledgeable folk can help.
Unfortunately my Pixel 3 was stolen today. The phone was setup with an alphanumeric password to unlock the device, so I know from that sense the device is protected. I cannot locate the device and have sent an erase command from the Android device admin page and changed just about every password I can think of.
What I'm really worried about is could someone with the right knowledge access my personal data on the phone? It's my fault, but I had left ADB debugging enabled for some work stuff and I'm worried that some could gain access to the information - apps, photos, notes etc - stored on the device without too much effort.
The device was enrolled in an Android for Work / Android enterprise and I know that after 6 failed password attempts my work profile will remove itself from the phone, but I'm not sure what happens after that. I am assuming the password to unlock the device stays as is on the phone.
The phone was not rooted and completely stock.
Can someone please let me know if the thief could access the data on the phone, perhaps via USB? There is so much personal info on there I am terrified of what someone with access could do.
thanks for your help.
1. Hi , if your phone is stolen with adb option enabled , the person who stole your device can easy remove password and access to your phone !
2. If that person does not understand something in the removal of the password whe will probably do " Factory Reset " after that hi will face another problem and that is FRP ( Factory Reset protection ) this means that to access to the phone he need to put Google Account which was registred on the phone before he do Factory Reset .
3. In that way solution is to send him to some service to remove frp protection or if he know easy trick to bypass frp protection he got full access to device .
4. Even if he do factory reset and data is removed still is on internal phone memory which can be recovered whit some special tool or software .
5. In this case your options is :
a) International Mobile Equipment Identity ( IMEI )
With 15 digits numbers from your cell phone for example 358206/08/2260178 you can report to Police that your cell phone is stolen and give then information what model is , which collor , etc... This information if you don't know you can find from imei .
One of the site that you can use is : https://www.imei.info/
b) Another way if your device is not factory reset is if you had Android Manager enabled to the settings , login to your Google account , go to paired device and see if is Online and ip location or place where is device , also police can trace your device by IP adress but device must to be conected to the internet!
c) If your device was stolen to the public or in the place which has security camera ask some of those people if can help you by giving you video from security camera to see who is that person and with that video go to police in order to try to identify that person.
Good luck ....

Realme 7 Pro Rejects my Password

Hello,
I have a realme 7 pro and this morning, after I turned it on, I entered the required password after rebooting and it rejected it.
The last time I used the phone was yesterday and I neither changed the password (it has been the same for months), nor did update.
How on earth is this possible?
I have never modified the system files since I bought the phone (no modding) and the bootloader is still locked (that's why I think I can't access the fast boot mode).
I can only access engineering mode and recovery mode.
Thank you in advance for your help.
thisisabyz said:
Hello,
I have a realme 7 pro and this morning, after I turned it on, I entered the required password after rebooting and it rejected it.
The last time I used the phone was yesterday and I neither changed the password (it has been the same for months), nor did update.
How on earth is this possible?
I have never modified the system files since I bought the phone (no modding) and the bootloader is still locked (that's why I think I can't access the fast boot mode).
I can only access engineering mode and recovery mode.
Thank you in advance for your help.
Click to expand...
Click to collapse
That's strange. Phone rejects the password even if it entered correctly if someone has tried to enter the password incorrectly earlier without your knowldge.
Please allow some time and then enter it again.
mvikrant97 said:
That's strange. Phone rejects the password even if it entered correctly if someone has tried to enter the password incorrectly earlier without your knowldge.
Please allow some time and then enter it again.
Click to expand...
Click to collapse
First of all, thank you for your reply!
I wasn't aware of this defense mechanism of smartphones, however to my knowledge no one has tried to access my phone by mistaking the password...
In any case, I will wait 24 hours without making any further attempts and then try again to enter it
I just tried again but nothing.
To your knowledge is there any company that performs such unlocks? I am only interested in recovering the data which is very important, otherwise I would have formatted it....
thisisabyz said:
I just tried again but nothing.
To your knowledge is there any company that performs such unlocks? I am only interested in recovering the data which is very important, otherwise I would have formatted it....
Click to expand...
Click to collapse
There are a few problems with such requests:
They often come from people with stolen devices (knowingly or not, no judgements here)
It's borderline illegal, which contests our 'do not get us in trouble' rule
There's often payment involved with such services (and rarely any guarantees), also against our rules
You'll find several "tools" to "help you" but they are often bundled with malicious software
In short, though we do support some good old exploit sparring, the topic resides in a dark corner. Nonetheless it's good to ask around, perhaps there's other people with the same problem (2 years after release, unlikely) or someone has heard of a rare bug related to the matter.
IMHO your best bet would be getting in touch with Realme (find them here). Definitely keep us updated if you do!
I also have this Realme 7 Pro (issue/bug? IDK) since January 11, 2023
I have set face recognition but useless after rebooting phone.
In Realme UI recovery mode v1.2, before using any commands like
1. Install from storage
2. Online update
3. Wipe data
Phone asks for lockscreen password FIRST. Even PIN is what I set.
Also I need to recover my data first before doing ALL Methods to gain access again.
Please help us.
Edit: I just add more details about mine.
RMX2170
Android 11
non rooted, I dont have plan to modify first.
That's why I did not enable "USB Debugging" before I encountered this "lockscreen PIN problem". Which is I need right now to establish connection between android & pc.
(Forgot password is also useless they just recommend to bring this to Service Center to factory reset but, goodbye files.)
exdeeei said:
1. Install from storage
2. Online update
3. Wipe data
Phone asks for lockscreen password FIRST. Even PIN is what I set.
Click to expand...
Click to collapse
It also applies to me
exdeeei said:
RMX2170
Android 11
Click to expand...
Click to collapse
My model is also RMX2170 but i have Android 12.
exdeeei said:
That's why I did not enable "USB Debugging" before I encountered this "lockscreen PIN problem". Which is I need right now to establish connection between android & pc.
Click to expand...
Click to collapse
Unfortunately, I am also in this situation, I can basically only use *#899#
For now, I contacted Realme who referred me to a local shop. I have contacted them but am still waiting for a response. I have a hunch that we will lose the data....
If the device is encrypted, you can not access data without unlock. Maybe Realme have something they can flash to EDL to unlock the phone and access data….

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