Hi!
I have Swedish (got this info when calling sony care) single sim Xperia X. I rebuy it with android 7.0 preinstalled (34.2.A.0.292 SI: 1302-6122_R5C).
From first run I can't see option to use fingerprint scanner in settings -> security, tried factory reset, Xperia Companion repair, even sign to concept program to see if installing concept build will help... It want.
After installing concept build, in settings (sugestions cathegory which sometimes appears in top of settings app) entry for protect device with fingerprint scanner appears, but after click on it settings app hangs. Also, like in official build, there is no entry in security tab.
I contacted sony and they told me to send device for repair, but I realy don't think it's hardware problem.
When repairing phone with Xperia Companion, I saw that FW files were unpacked into folder C:\programdata\sony mobile\update engine\localstorage\US
Is this mean Xperia Companion installs US version of FW??
i had a same issues so i try to use or customized firmware and it appears :3 so u can use xperiafirm to find other firmware to flash with flashtool
max26292 said:
i had a same issues so i try to use or customized firmware and it appears :3 so u can use xperiafirm to find other firmware to flash with flashtool
Click to expand...
Click to collapse
Which firmware do you use?
I had this problem, it was a hardware issue. They replaced my phone.
You can try shutting down your phone and turn it on by pressing the power button hard (not too hard so you don't damage it). After that i usually had fingerprint option, but it lasted only for a short while and it wasn't very accurate.
lstic said:
I had this problem, it was a hardware issue. They replaced my phone.
You can try shutting down your phone and turn it on by pressing the power button hard (not too hard so you don't damage it). After that i usually had fingerprint option, but it lasted only for a short while and it wasn't very accurate.
Click to expand...
Click to collapse
You are right! Tryed your idea and this is true, got this issue too.
I'm little disappointed, but finally you point me this direction. I will go for warranty tomorrow and see what they will do - repair or replace unit.
Thanks!
Sent from my F5121 using XDA Labs
reaper61616 said:
Which firmware do you use?
Click to expand...
Click to collapse
R2C firmware and now Im using POISON rom :3
max26292 said:
R2C firmware and now Im using POISON rom :3
Click to expand...
Click to collapse
I have HW issue like @Istic but thanks anyway.
reaper61616 said:
You are right! Tryed your idea and this is true, got this issue too.
I'm little disappointed, but finally you point me this direction. I will go for warranty tomorrow and see what they will do - repair or replace unit.
Thanks!
Sent from my F5121 using XDA Labs
Click to expand...
Click to collapse
Glad to help!
It was frustrating for me too, but they replaced my phone within three days so it wasn't so bad.
lstic said:
Glad to help!
It was frustrating for me too, but they replaced my phone within three days so it wasn't so bad.
Click to expand...
Click to collapse
Hope they will replace my unit too, within 3 days or so, like yours.
Hi!
Recive phone from warranty, they repair it and now everything is ok!
Thank you form help!
Related
Could somebody please upload his Belguim ftf file?
I forgot to make a backup when I flashed to ICS but now I have yellow tint ;s
Thank your verry much
PS; It's in the firmware compilation but the download takes days so i'm sorry
patato800 said:
Could somebody please upload his Belguim ftf file?
I forgot to make a backup when I flashed to ICS but now I have yellow tint ;s
Thank your verry much
PS; It's in the firmware compilation but the download takes days so i'm sorry
Click to expand...
Click to collapse
Here's the original build prop (6.0.A.3.62). If you replace yours with this one you should be abble to restore using pc companion.
niaboc79 said:
Here's the original build prop (6.0.A.3.62). If you replace yours with this one you should be abble to restore using pc companion.
Click to expand...
Click to collapse
I'm not rooted
patato800 said:
I'm not rooted
Click to expand...
Click to collapse
If you were then you couldn't use Pc companion
Now think
Anybody? ;c
I really need it plz help me
Or can someone tell me what i have to do with that build.prop file??
Thank you ;p
I'm not sure but i thought that the yellow tint is a hardware issue and has nothing to do with software whatsoever.
PS: i'm from Belgium too, installed the CH version and no problems here.
Xploda said:
I'm not sure but i thought that the yellow tint is a hardware issue and has nothing to do with software whatsoever.
PS: i'm from Belgium too, installed the CH version and no problems here.
Click to expand...
Click to collapse
Yes but if I want to bring it in for warranty I need the official version or not?
Ty ;D
PS do you have a copy of you official firmware?
patato800 said:
Yes but if I want to bring it in for warranty I need the official version or not?
Ty ;D
PS do you have a copy of you official firmware?
Click to expand...
Click to collapse
I don't think someone will ever notice that you didn't install the official over the air update you were supposed to get.
And also, it's not like you unlocked the phone and installed a custom rom. It's still an official Sony rom.
I don't see any obvious reason why a repair center would check your firmware version. After all it's a known issue and the solution to the problem is there.
And no, i don't have a backup image or so of my stock firmware.
There was a post here on xda with all GB tft files and there was a Belgium one.
Just search for that post, I can't seem to find it anymore tho
Xploda said:
I don't think someone will ever notice that you didn't install the official over the air update you were supposed to get.
And also, it's not like you unlocked the phone and installed a custom rom. It's still an official Sony rom.
I don't see any obvious reason why a repair center would check your firmware version. After all it's a known issue and the solution to the problem is there.
And no, i don't have a backup image or so of my stock firmware.
Click to expand...
Click to collapse
I don't think the shop where i bought it (Phonehouse) will bother it but maybe when it comes to Sony they will see it and won't replace it?
patato800 said:
I don't think the shop where i bought it (Phonehouse) will bother it but maybe when it comes to Sony they will see it and won't replace it?
Click to expand...
Click to collapse
I returned my phone last week (also in Belgium) and to be sure I re-flashed my phone to stock.
I recommend doing it to.
Hitmax117 said:
I returned my phone last week (also in Belgium) and to be sure I re-flashed my phone to stock.
I recommend doing it to.
Click to expand...
Click to collapse
Where can I find that stock rom? Thank you
patato800 said:
I don't think the shop where i bought it (Phonehouse) will bother it but maybe when it comes to Sony they will see it and won't replace it?
Click to expand...
Click to collapse
I'm quite sure they won't bother
I think of it like this, your phone arrives at the repair center. The person who has to repair it reads what is wrong with it. He then says: "Ah, i see, the yellow tint issue. Time to get to work, but not without checking the software version first".
It's a very unlikely scenario if you ask me. He's just going to fix the screen, check if it still works completely and maybe do some additional tests in the service menu or so.
But you could indeed just do what Hitmax117 mentioned, just to be sure.
patato800 said:
Where can I find that stock rom? Thank you
Click to expand...
Click to collapse
Hehe after some searching it was just in the general section
here you go http://forum.xda-developers.com/showthread.php?t=1599303
Belgium generic is in the second post
hi guys
since MM6.0.1 updated officialy from samsung, i got a random reboot and freeze problem, I tried to flash the rom again
and wipe cache and reset factory setting (normal and hard one ) and flashed another rom and downgrading back to lollipop
nothign actually work
seems the problem is not on the ROM or MM 6.0.1 no longer
anyone face this problem or found a solution for it ?
my mobile s6 edge G925f
thanks all
If this is persistent and across different ROMs then there could be a hardware issue. Else, welcome to the club...
Hey,
got the same problems and tried the same steps as you. Can't get it work again... No solution yet. I hope i can get a new one with warranty
amirage said:
If this is persistent and across different ROMs then there could be a hardware issue. Else, welcome to the club...
Click to expand...
Click to collapse
I doubt it's a hardware, it just comes after the MM 6.0.1 official update
how could it affects the hardware?
borth87 said:
Hey,
got the same problems and tried the same steps as you. Can't get it work again... No solution yet. I hope i can get a new one with warranty
Click to expand...
Click to collapse
I hope so, and if u find a solution tell me plz
Yaqoubi said:
I hope so, and if u find a solution tell me plz
Click to expand...
Click to collapse
Don't have any issues yet!
I got back my phone from repair. They switched Mainboard and some minor parts.
Everything is working fine now. As it was warranty i dont have to pay for the change.
greetz
borth87 said:
I got back my phone from repair. They switched Mainboard and some minor parts.
Everything is working fine now. As it was warranty i dont have to pay for the change.
greetz
Click to expand...
Click to collapse
u mean it works after the change of the main board?
yes
borth87 said:
yes
Click to expand...
Click to collapse
ops, the worst case ever, it costs too much
Yaqoubi said:
ops, the worst case ever, it costs too much
Click to expand...
Click to collapse
Try Restoring with Samsung Smart Switch It Replaces Whole System,Kernel,modem And other Stuff Give it a try maybe It will fix ur Issue
borth87 said:
I got back my phone from repair. They switched Mainboard and some minor parts.
Everything is working fine now. As it was warranty i dont have to pay for the change.
greetz
Click to expand...
Click to collapse
ok then, man u just changed the main board or what do you mean by minor parts ?
i mean if i changed the whole main board, would it work ?
thx
Hi,
I've noticed the issue and it started to annoy me
When I get the phone to landscape position it does not auto-rotate.
It was working previously, but I don't know when exactly it stopped and what could cause it.
I have tried to restart the phone, to wipe the cache partition, to restore factory settings - nothing helped.
Is this known issue or should I ask for service and hardware repair?
It's happening with my Huawei P20 Lite ANE-LX1 8.0.0.146(C461).
brdja80 said:
Hi,
I've noticed the issue and it started to annoy me
When I get the phone to landscape position it does not auto-rotate.
It was working previously, but I don't know when exactly it stopped and what could cause it.
I have tried to restart the phone, to wipe the cache partition, to restore factory settings - nothing helped.
Is this known issue or should I ask for service and hardware repair?
It's happening with my Huawei P20 Lite ANE-LX1 8.0.0.146(C461).
Click to expand...
Click to collapse
Until now it's just you who reported the issue here, a few questions before you go for service repair:
Since when do you have your phone?
Did it fell sometimes?
Are you using a custom ROM or the original one from Huawei?
And of course I had to ask even though it's obvious, do you have auto-rotate option ON or OFF?
Cheers,
AS
ars_chelsea said:
Until now it's just you who reported the issue here, a few questions before you go for service repair:
Since when do you have your phone?
Did it fell sometimes?
Are you using a custom ROM or the original one from Huawei?
And of course I had to ask even though it's obvious, do you have auto-rotate option ON or OFF?
Cheers,
AS
Click to expand...
Click to collapse
Let's answer one by one
I've purchased it brand new one month ago (9-Nov-18).
It never fell nor bumped hard.
I'm using original Huawei ROM.
Auto-rotate is ON, of course
Thanks,
Brdja
Good morning
I have some news for you, there is a current problem with also a person with problems on the compass (sensor for rotation) @Rondrey, and I can see your versions are the same.
So before you guys send your phone to warranty I suggest the following:
Either downgrade to the previous version of the EMUI or wait for another update from OTA.
To install or downgrade official software please look into this thread/guide by @kilroystyx:
https://forum.xda-developers.com/huawei-p20-lite/how-to/rom-official-emui-8-0-huawei-p20-lite-t3773999
So either you guys wait for the latest update 8.0.0.147 on build C461 of your country and see if it fixes it or downgrade to 8.0.0.145 or 8.0.0.144 using a dload package (step 7 of the guide of kilroystyx).
Kindly,
AS
ars_chelsea said:
Good morning
I have some news for you, there is a current problem with also a person with problems on the compass (sensor for rotation) @Rondrey, and I can see your versions are the same.
So before you guys send your phone to warranty I suggest the following:
Either downgrade to the previous version of the EMUI or wait for another update from OTA.
To install or downgrade official software please look into this thread/guide by @kilroystyx:
https://forum.xda-developers.com/huawei-p20-lite/how-to/rom-official-emui-8-0-huawei-p20-lite-t3773999
So either you guys wait for the latest update 8.0.0.147 on build C461 of your country and see if it fixes it or downgrade to 8.0.0.145 or 8.0.0.144 using a dload package (step 7 of the guide of kilroystyx).
Kindly,
AS
Click to expand...
Click to collapse
Great findings, thanks!
However, I decided to hand it to official service in order not to void warranty.
BR,
Brdja
brdja80 said:
Great findings, thanks!
However, I decided to hand it to official service in order not to void warranty.
BR,
Brdja
Click to expand...
Click to collapse
If it's easier for you fine, but no you don't lose warranty using his 7th way of flashing firmware via Dload package
Cheers,
AS
I have that same problem. only the light sensor is working. dload with 145 in version. but not again.
I also have the same problem
ars_chelsea said:
Until now it's just you who reported the issue here, a few questions before you go for service repair:
Since when do you have your phone?
Did it fell sometimes?
Are you using a custom ROM or the original one from Huawei?
And of course I had to ask even though it's obvious, do you have auto-rotate option ON or OFF?
Cheers,
AS
Click to expand...
Click to collapse
it happened after an official EMUI Update to latest UI. And I have seen multiple communities even huawie people have no solution people just change the device and stopped updating it.
DESTROMA said:
it happened after an official EMUI Update to latest UI. And I have seen multiple communities even huawie people have no solution people just change the device and stopped updating it.
Click to expand...
Click to collapse
Should be fixable by software, it's Huawei's fault obviously altough right now, the only thing you can do to make it work is either having a custom ROM to see if works alright which it should if it doesn't try custom kernels and check if it works out
Else you need to downgrade to a version which was working before.
Cheers,
AS
I recently picked up a Chinese variant (STF-AL10) Honor 9 and wen through the process of unlocking the bootloader, rooting and re-branding to the European variant (STF-L09). All good. Was able to flash the latest ROM (STF-L09C432B378) using HURUpdater. All good except the 2 capacitive keys not working. Saw that there was a potential fix with an updated Kernel for build 366. So.... I tried flashing STF-L09C432B366 with HURUpdater. The flash appeared to be successful (no error messages except for the a couple that are expected apparently). But the phone was dead right after I tried rebooting from TWRP. Absolutely none of the reboot button combinations work.
Has anyone experienced this before? The seller is promising to fix or replace the phone so I've sent it back. But I'm still interested in finding out what went wrong. Are there any pitfalls when downgrading -- I only went from 378 to 366. My impression was that HURUpdater was fairly reliable. I'm wondering if the the B666 ROM was corrupted. I'm still surprised that I ended up with a hard-bricked phone.
Thanks.
SirShnike said:
I recently picked up a Chinese variant (STF-AL10) Honor 9 and wen through the process of unlocking the bootloader, rooting and re-branding to the European variant (STF-L09). All good. Was able to flash the latest ROM (STF-L09C432B378) using HURUpdater. All good except the 2 capacitive keys not working. Saw that there was a potential fix with an updated Kernel for build 366. So.... I tried flashing STF-L09C432B366 with HURUpdater. The flash appeared to be successful (no error messages except for the a couple that are expected apparently). But the phone was dead right after I tried rebooting from TWRP. Absolutely none of the reboot button combinations work.
Has anyone experienced this before? The seller is promising to fix or replace the phone so I've sent it back. But I'm still interested in finding out what went wrong. Are there any pitfalls when downgrading -- I only went from 378 to 366. My impression was that HURUpdater was fairly reliable. I'm wondering if the the B666 ROM was corrupted. I'm still surprised that I ended up with a hard-bricked phone.
Thanks.
Click to expand...
Click to collapse
Hello, for me happend quite the same thing, I tried to downgrade my original STF-L09 from b378 to b368 with HURUpdater and right after rebooting from TWRP, where I chose reboot to recovery, the phone died. Because it is in warranty I sent it to service last week. So I'm looking forward to what they'll say to me
Regards.
You can not lower the firmware version if your firmware is gt Turbo
Your phone will fall into the state of usb ser
You can restore it but it costs money
I reconstructed my phone from this brick myself
gaguga said:
You can not lower the firmware version if your firmware is gt Turbo
Your phone will fall into the state of usb ser
You can restore it but it costs money
I reconstructed my phone from this brick myself
Click to expand...
Click to collapse
What was the first firmware with gt Turbo? b377? Previously I successfully downgrade from b376 to b368.
btw your post is very useful!
Yeah, that explains a lot. What's been the best fix so far for the capacitive buttons problem? The one route I've seen is flashing the kernel file in fastboot mode from one of the patched builds (366, etc.) Any other ways that work?
gaguga said:
You can not lower the firmware version if your firmware is gt Turbo
Your phone will fall into the state of usb ser
You can restore it but it costs money
I reconstructed my phone from this brick myself
Click to expand...
Click to collapse
How did you do that? Dc phoenix?
Midhon58 said:
How did you do that? Dc phoenix?
Click to expand...
Click to collapse
no, not phoenix
gaguga said:
no, not phoenix
Click to expand...
Click to collapse
IDT?
oslo83 said:
IDT?
Click to expand...
Click to collapse
Yes
gaguga said:
Yes
Click to expand...
Click to collapse
What does it mean IDT?
Thanks.
modest.young said:
What does it mean IDT?
Thanks.
Click to expand...
Click to collapse
Special program
gaguga said:
Yes
Click to expand...
Click to collapse
gaguga said:
You can not lower the firmware version if your firmware is gt Turbo
Your phone will fall into the state of usb ser
You can restore it but it costs money
I reconstructed my phone from this brick myself
Click to expand...
Click to collapse
My phone came back from service center after bricking it during downgrading from b378 to b368 with changed motherboard. So unlocking the bootloader via HCU client was needed. Unlocking succeeded, so now I'm going to flash new treble ROMs.
modest.young said:
My phone came back from service center after bricking it during downgrading from b378 to b368 with changed motherboard. So unlocking the bootloader via HCU client was needed. Unlocking succeeded, so now I'm going to flash new treble ROMs.
Click to expand...
Click to collapse
And I like you))))
https://forum.xda-developers.com/showpost.php?p=78564317&postcount=1081
cioce said:
I try to flash B376 (already flashed some months ago) over B378 and now it's HARDBRICKED
like this https://forum.xda-developers.com/honor-9/how-to/revive-dead-honor-9-hardbrick-connect-t3846500
I don't wanna to spend money on dc-unlocker, so I will give the phone to Honor service, hoping they pass it in warranty. :fingers-crossed:
Click to expand...
Click to collapse
fuc*** GPU turbo
yz8_1337 said:
Hello, do you mind telling me how exactly you fixed your phone?
I'd highly appreciate it
Click to expand...
Click to collapse
1 Transfer the phone to USB com
2 we sew a board firmware
3 in Hsu prescribe imei
4 flashing firmware
This is briefly
Sorry for my English
I just bought a Sony xperia 1 IV from taipei and currently using it in India. Since the time i purchased the phone, i am getting update notifications either from sony or google, 3-4 times in one day. Initially i updated them all, but everytime after updating the phone would restart thus affecting the battery and the SOT. My worry is are these daily updates necessary or just bloating the phone??
Please do reply if anyone else is facing the issue and how to turn off these updates excluding the real important ones.
Thanks!
vshah79 said:
I just bought a Sony xperia 1 IV from taipei and currently using it in India. Since the time i purchased the phone, i am getting update notifications either from sony or google, 3-4 times in one day. Initially i updated them all, but everytime after updating the phone would restart thus affecting the battery and the SOT. My worry is are these daily updates necessary or just bloating the phone??
Please do reply if anyone else is facing the issue and how to turn off these updates excluding the real important ones.
Thanks!
Click to expand...
Click to collapse
Just flash latest firmware with the newsflasher, it contains all the updates
Doom Slayer said:
Just flash latest firmware with the newsflasher, it contains all the updates
Click to expand...
Click to collapse
Thanks but I am a novice so if you can let me know how to flash the newsflasher. Thanks
vshah79 said:
Thanks but I am a novice so if you can let me know how to flash the newsflasher. Thanks
Click to expand...
Click to collapse
This will help you to get started. https://forum.xda-developers.com/t/flashing-a-xperia-1-iii-without-unlocking.4326235/
It's the same for our device, just make sure to download firmware for 1 iv
Please use Sony PC companion only to update firmware to newest version.
Avoid using new flasher if you've never tried it
Doom Slayer said:
This will help you to get started. https://forum.xda-developers.com/t/flashing-a-xperia-1-iii-without-unlocking.4326235/
It's the same for our device, just make sure to download firmware for 1 iv
Click to expand...
Click to collapse
Thanks a lot
ralf_waldo said:
Please use Sony PC companion only to update firmware to newest version.
Avoid using new flasher if you've never tried it
Click to expand...
Click to collapse
Thanks a lot for the headsup!