I updated my Moto Z to Nougat 7 and now when I use the fingerprint scanner to unlock my phone, the transition to show the screen from when it's off, takes longer to come up (the fade in animation, isn't as responsive as before). Has anyone else encountered this issue? It's only fast when the screen is locked with the screen on already (when it shows the time). Also, I do not have any other conflicting apps that would affect the fingerprint scanner either.
I have this problem too since I upgraded to Nougat.
Had the same problem when I updated to Nougat earlier this month... it was so annoying that I did a factory reset and setup the phone afresh which solved the problem... until yesterday when another update was pushed for Feb security patch level and the problem resurfaced... will keep searching if there is a fix as I am not really prepared to do a factory reset again
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Hi all,
I just bought an LG V10 yesterday, and the fingerprint scanner was working absolutely fine, but after a restart it just stopped working. Whenever I went to the fingerprint scanner settings it would say that "there is a problem on the fingerprint scanner" and instruct me to restart, but no number of restarts helped.
I've tried googling it, doing a factory & settings reset and even an alcohol swab, it seems nothing worked. After upgrading to Marshmallow, still nothing.
I'm using the Verizon version incase that's relevant.
You got a bad phone. Happens. Exchange it at Verizon, being a day old it won't be an issue.
Hi,
I'm having issue with my z5 compact fingerprint sensor. If I lock the phone and turn screen on within 2-3 minutes, fingerprint sensor works perfectly & unlocks on first try. But after some time like 10 minutes of screen off time, fingerprint sensor don't recognize me 90% times. I have added 3 finger print for same finger from different angels, still no improvements. Did factory reset, cleared "Fingerprint manager" app data but no luck. The problem is present in Safe Mode too.
I got the phone with Marshmallow, I can go back to lollipop if it solves the issue. What can I do? Please help. A help would be thankful.
Model: E5823
Android: 6.0.1
Build: 32.2.A.0.253
tanzin said:
Hi,
I'm having issue with my z5 compact fingerprint sensor. If I lock the phone and turn screen on within 2-3 minutes, fingerprint sensor works perfectly & unlocks on first try. But after some time like 10 minutes of screen off time, fingerprint sensor don't recognize me 90% times. I have added 3 finger print for same finger from different angels, still no improvements. Did factory reset, cleared "Fingerprint manager" app data but no luck. The problem is present in Safe Mode too.
I got the phone with Marshmallow, I can go back to lollipop if it solves the issue. What can I do? Please help. A help would be thankful.
Model: E5823
Android: 6.0.1
Build: 32.2.A.0.253
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.224 seems got the best fingerprint
You can't roll back your android version with locked bootkoader. If you want to roll it back then unlock the bootloader and flash the stock firmware using Flashtool.
So I have the Verizon Galaxy s9+, and since the pie update, I've been having fingerprint issues me I have no issue unlocking the phone with it, but it's with apps. It seems all of them that I can use it on, we constantly have me re-enabling the feature as they will say a new finger print has been detected. I erased my fingerprint profile and reset it with the system settings of the phone, but still get this. Any suggestions?
I ran the Update for the November Security Patch (I think it is ASKI) - and when It booted up, I discovered that Fingerprint Unlock was not working well any more.
When I try to add a fingerprint, it gets up to about 41 % and won't go further - It starts showing a message that the screen sholld be cleanned, yada yada yada - but of course, I cleaned the screen several times -removed the screen protector I had installed - and cleaned it again and still have the problem. After about 30 tries, I was able to get 1 fingerprint established and it opened or unlocked the phone when I needed to - but attempting to add another fingerprint gives me the same results as the first. Clearly there is something wrong.
Has anyone else experienced this ? and did you find a fix ?
Yep, happened to me to, quite a few people on android central have the same problem to, sammy seems to have dropped the ball with this update [emoji19]
I did manage to get my thumb registered but it took about an hour of constant trying different ways of placing my thumb for it to work [emoji35]
Sent from my SM-T860 using Tapatalk
I have had no problem with adding new fingerprints after the update.
Hi, I bought my s6 about months ago. And after one day my fingerprint scanner stoped recognized any of prints and I can't eaven add any new after removing old. The only thing that helps was factory reset. Now works like a charm especially after lest update.
Yep. Problems with my prints also.
After reboot i can read my prints, but new ones.....
Sometimes the reader does not work and I need a reboot.
Conflict with an application?
Yes the November 1 update broke my fingerprint censor toooooo....
Actually after the update all sensors other than the pen stopped
It worked for a short time and then gradually only the pen works all other functions stopped
Touch screen stopped working
Any ideas?
I was offered no update in november... weird
Hi!
Since Android 11 update came out everything was fine. Today I've noticed strange problem with unlocking phone... When i lock phone and leave it for a while fingerprint not responding. I need to press unlock button (sometimes twice) to use it.
Build-in test are fine, glass above screen is clean and i did restart.
I've had the same problem, but it actually started happening to me with Android 10 within the week before AT&T released their Android 11 update. I have found no solution to the problem yet, and basically got used to a slow double-press of the power button to pop out of sleep (or AOD) and into my lock screen for unlocking.
I was actually wondering if it had something to do with my preferred dynamic live wallpaper.
(https://play.google.com/store/apps/details?id=games.paveldogreat.fluidsim)
Or perhaps Nova Launcher. I think both got updates around the same time this started happening to me, just before Android 11 landed.
I haven't really tried troubleshooting by removing on or both of these apps, however.