USB OTG does not work. - Xperia Z5 Compact Q&A, Help & Troubleshooting

I have a non-rooted Sony Xperia Z5 Compact with the latest Android 7.0 version. Before that I had a Z1 Compact, now used by my wife, for which I bought 2 Kingston DataTraveller MicroDuo usb sticks. They worked (and still work) with the Z1 Compact, but on my Z5 Compact they are not detected.
I DO use the "Detect USB device" setting, but get the message that no device is detected.
My SD card is not encrypted. I tried Safe Mode, connect the usb stick and restarting, and all 3 formats (NTFS, FAT32 and exFAT), but nothing helps. As a last resort I did a reset to factory settings with SonyXperia Companion , but even that didn't solve it. I also tried connection via the Sony OTG cable and with other usb sticks , but no success.
Imo, the usb port cannot be the problem, because I can connect with my laptop.
Is there anything else that I can try ?
Thanks in advance.

Rijnton said:
I have a non-rooted Sony Xperia Z5 Compact with the latest Android 7.0 version. Before that I had a Z1 Compact, now used by my wife, for which I bought 2 Kingston DataTraveller MicroDuo usb sticks. They worked (and still work) with the Z1 Compact, but on my Z5 Compact they are not detected.
I DO use the "Detect USB device" setting, but get the message that no device is detected.
My SD card is not encrypted. I tried Safe Mode, connect the usb stick and restarting, and all 3 formats (NTFS, FAT32 and exFAT), but nothing helps. As a last resort I did a reset to factory settings with SonyXperia Companion , but even that didn't solve it. I also tried connection via the Sony OTG cable and with other usb sticks , but no success.
Imo, the usb port cannot be the problem, because I can connect with my laptop.
Is there anything else that I can try ?
Thanks in advance.
Click to expand...
Click to collapse
Go to settings - device connection - usb settings - detect usb

I did that already from the beginning, as I wrote in my post above.

I have exactly the same problem. Android 7.0 and no possibility to connect device using OTG cable. I tried the "Detect USB" option and also tried to power off the phone and start it with the OTG cable but nothing happened...
Is there some limitation or bug about OTG functionnality in Android 7.0 on Z5C ?

Anybody else ?

Did it work for you on MM? Can't rule out the possibility of a Nougat specific bug.

mhaha said:
Did it work for you on MM? Can't rule out the possibility of a Nougat specific bug.
Click to expand...
Click to collapse
I remember that I tried it once, but not as extensively as now (with all the formats, safe mode etc) and it didn't work then either.

OTG works for both my wife's Z5C and mine on MM, so if yours fail to function even on MM, then there's a chance of your phone having a hardware defect. Send it in for warranty service if possible.
Or, ask the manufacturer of your OTG device (Kingston) if Z5C is properly supported. Although supposedly a device compliant with a standard shouldn't need special tweaking for compatibility, I noticed that there's a list of compatible devices listed on the manufacturer's product website, and the Z5C is not on that list.

OTG not working
Has anyone found a solution. My Z5 is running android 7.1.1 and it cannot detect my flash drive. If any of you found a solution i would appreciate it if you could share.

Related

USB OTG

Hello guys,
I've seen lots of youtube videos in which this phone has usb on the go activated. The problem is that mine doesn't have usb otg acces and i want to activate it, so that i could connect my dslr to it, to focus better in night photography. Does anyone knows how to activate it? Is there a way to do it, does it require root? Thank you
Usb otg is just a technology that is implemented in the micro usb port. You can't disable or enable it.
The fault is probably because you're connecting you're dslr wrong way.
(maybe power supply is needed)
Sent from Xperia Z2
Luckily not from an iPhone = Yesterdays technology at tomorrows prices
i tried not only my dslr, i tried with an usb stick and a mouse. None of them were detected by the phone
- i installed an usb otg checker and it said that some kernel must be activated, and i needed root so that that certain application could activate this feature
@pilifida
You need to post details about your system if you expect help... what is your phone model and what rom / kernel are you using?
I can confirm my z2 usb otg works perfectly on existenz 4.0 rom on a locked bootloader.
Usb mouse/keyb works, usb storage works, ds3 controller works, mhl adapter works, dslr controller app working perfectly with a canon 1200d... no external power needed too (use short usb cables)
If you are on sony stock lollipop rom it should work by itself, if it's not working on sony stock rom try another usb-otg cable/adapter, maybe your cable is broken.
I attached a photo of my system details. My rom version is the original/Orange 5.1.1
The cable is new
ptmaniac said:
@pilifida
You need to post details about your system if you expect help... what is your phone model and what rom / kernel are you using?
I can confirm my z2 usb otg works perfectly on existenz 4.0 rom on a locked bootloader.
Usb mouse/keyb works, usb storage works, ds3 controller works, mhl adapter works, dslr controller app working perfectly with a canon 1200d... no external power needed too (use short usb cables)
If you are on sony stock lollipop rom it should work by itself, if it's not working on sony stock rom try another usb-otg cable/adapter, maybe your cable is broken.
Click to expand...
Click to collapse
See photo above.thx
Well since you are on stock 5.1.1 .200 rom/kernel it should be working as it is.... I suspect your otg cable is faulty even if it's new... try another one.
If it doesn't work with another cable try flashing your phone with flashtool. You can also update to a generic .232 rom if you want (battery seems to have improved in .232) and you'll get rid of orange bloatware as a bonus
If you use flashtool backup everything on your phone before as it'll get wiped clean.
thank you
ptmaniac said:
Well since you are on stock 5.1.1 .200 rom/kernel it should be working as it is.... I suspect your otg cable is faulty even if it's new... try another one.
Click to expand...
Click to collapse
Exactly, I've once bought a cheap cable that wasn't working.
Sent from Xperia Z2
Luckily not from an iPhone = Yesterdays technology at tomorrows prices

USB Connection impossible.. how to flash now?

Hello people,
i got a small problem. I just bought a sm-g925F and be very happy with it so far. Well the problem is, that i can't connect to the phone via USB to flash another FW because 6.0 isnt aviable for switzerland (AUT) now. For those who think they maybe got a solution: impossible. I already tried everything in every forum. I tried different cables, different PCs, download mode, usb debugging, different drivers, manual set drivers, exit silent mode, wipe device, apply a new usb port on the device (im not that shure if they really did it).
Win 10 gave me a message, that its unable to get informations about the connected hardware. For me there are two solutions: 1. Hardware device of the device core PCB, 2. the Firmware is broken somehow.
ANYWAY i dont want a solution for that. Im just ask if its possible to flash another firmware for example via Wireless Lan oder an SD Card, connected to the S6 via USB adapter.
I am thankful for every reply
Kind regards
Same problem here, USB was working 100% then I got the 6.0.1 beta and now I can't get USB at all.. Are you on the beta?
Sent from my SM-G925F using XDA Free mobile app
Nope, i did a usual update to 5.1.1 when i got my phone.
if the device is still working...dial *#0808# and select MTP+ADB and try if u can flash the new FW you want to flash.
Mtp+adb was already selected
May i change these settings?
Get usb otg cable, and push firmware as adb or put zip rom on usb and browse the connected usb via otg in twrp
Sent from my LG-H815 using Tapatalk
I thoght on this, too... the Problem is that i only have stock recovery
Hey guys i just got my S6 back!
I gave it to a samsung partner after some phones with the samsung service. They wasnt able to fix this problem. So i decided to give it away to repair it. It took 6 days(!!) whats amazingly fast and they installed a new main pcb, usb slot and another thing (dont know the part name) and it works fine now!
Thanks for all your help.

OTG not working

Hi I try to connect my usb mouse to my Xperia but I noticed that my cellphone not recognize my mouse so I tried another devices like card reader or pendrives and the cellphone do nothing. So theres someting that I have to do to make OTG working? I'm on the lastest official mm (note I never try OTG before, in lenovo K5 my OTG cable works)
tonyt. said:
Hi I try to connect my usb mouse to my Xperia but I noticed that my cellphone not recognize my mouse so I tried another devices like card reader or pendrives and the cellphone do nothing. So theres someting that I have to do to make OTG working? I'm on the lastest official mm (note I never try OTG before, in lenovo K5 my OTG cable works)
Click to expand...
Click to collapse
Q1:
Have you tried connecting your device to the computer via a USB cable? Can the computer recognize it?
If no, maybe there is problem with your USB port.
If yes, proceed to the next question.
Q2:
Have you tried changing the connectivity state for the USB port in Settings?
If not, try it out now.
If yes, report back and we'll discuss further more.
Use Es File Explorer... That's what I've been using
Sorry for late reply, I got it working, I replaced the usb cable, I think that the quality of the cable was too bad

Xperia Companion doesnt work with Z5 Compact

Like i said above. I wanted to update to 32.3.A.0.376 by using Xperia Companion but holding Volume Down while plugging in the USB doesnt do anything at all. Is it not working with the Z5 Compact or am i doing something wrong?
xPandamon said:
Like i said above. I wanted to update to 32.3.A.0.376 by using Xperia Companion but holding Volume Down while plugging in the USB doesnt do anything at all. Is it not working with the Z5 Compact or am i doing something wrong?
Click to expand...
Click to collapse
Your device must be powered off before doing so. Wait a bit, when it works the Notification LED is shinning.
Gewiz said:
Your device must be powered off before doing so. Wait a bit, when it works the Notification LED is shinning.
Click to expand...
Click to collapse
I found out what was the problem. I used an usb3 port which doesnt work for it, sadly its not mentioned anywhere which made it hard to find out what caused the problem. If anybody else got that problem, try to change your USB port.
I also had serious connection problems between my (linux) computer (having only USB 3 ports) and the z5c running the 1st version android 7 (32.3.A.0.372). I was not able to flash any rom. Later I was not able to connect to Xperia Companion (from VirtualBox).
But my friends windows PC did work, so he was able to recover it quickly with Xperia Companion - and here comes the catch - using a USB 3 port. :cyclops:
FlashTool did not connect well on my linux laptop to the z5c @ 32.3.A.0.372 , but after upgrading to 32.3.A.0.376 it seems it does.
What version android do/did you run?
Macsek said:
I also had serious connection problems between my (linux) computer (having only USB 3 ports) and the z5c running the 1st version android 7 (32.3.A.0.372). I was not able to flash any rom. Later I was not able to connect to Xperia Companion (from VirtualBox).
But my friends windows PC did work, so he was able to recover it quickly with Xperia Companion - and here comes the catch - using a USB 3 port. :cyclops:
FlashTool did not connect well on my linux laptop to the z5c @ 32.3.A.0.372 , but after upgrading to 32.3.A.0.376 it seems it does.
What version android do/did you run?
Click to expand...
Click to collapse
32.2.A.5.11

OTG Not Working

Hi all,
Recently i found that my One plus X does not support otg.
Here are the few things i tried.
*I tried connecting the same otg pendrive in other 2-3 mobiles and it was working fine.
*I tried connecting a different pendrive with the help of a otg cable to my oneplus x, but it did nt even detect it.
*Also one more thing, when i connect my Oneplus X to PC using the OnePlus X data cable, it was showing error like "USB device not recognized"
*Also tried connecting to other PC and Laptop but it gave the same error.
Currently I am using Resurrection Remix Rom latest version, but otg was working fine on it one week before also the connection to PC using data cable was fine. Now if I connect my device to PC using data cable it wont even show option on the notification to switch to MTP mode or camera mode or charging mode. It just charges my device.
The otg does not even work in TWRP mode. Previously it used to work fine. I even switched to official marshmallow rom provided by Oneplus and enabled the otg option from settings, but it did not work. Hence I switched back to resurrection remix rom.
Is anybody facing the same issue??
I guess my device has hardware issue regarding otg support now. Because it charges the phone but does not support otg
Does anyone has new suggestions that i can try? Or any help would be great.
Thanks in advance.

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