Xperia Companion doesnt work with Z5 Compact - Xperia Z5 Compact Q&A, Help & Troubleshooting

Like i said above. I wanted to update to 32.3.A.0.376 by using Xperia Companion but holding Volume Down while plugging in the USB doesnt do anything at all. Is it not working with the Z5 Compact or am i doing something wrong?

xPandamon said:
Like i said above. I wanted to update to 32.3.A.0.376 by using Xperia Companion but holding Volume Down while plugging in the USB doesnt do anything at all. Is it not working with the Z5 Compact or am i doing something wrong?
Click to expand...
Click to collapse
Your device must be powered off before doing so. Wait a bit, when it works the Notification LED is shinning.

Gewiz said:
Your device must be powered off before doing so. Wait a bit, when it works the Notification LED is shinning.
Click to expand...
Click to collapse
I found out what was the problem. I used an usb3 port which doesnt work for it, sadly its not mentioned anywhere which made it hard to find out what caused the problem. If anybody else got that problem, try to change your USB port.

I also had serious connection problems between my (linux) computer (having only USB 3 ports) and the z5c running the 1st version android 7 (32.3.A.0.372). I was not able to flash any rom. Later I was not able to connect to Xperia Companion (from VirtualBox).
But my friends windows PC did work, so he was able to recover it quickly with Xperia Companion - and here comes the catch - using a USB 3 port. :cyclops:
FlashTool did not connect well on my linux laptop to the z5c @ 32.3.A.0.372 , but after upgrading to 32.3.A.0.376 it seems it does.
What version android do/did you run?

Macsek said:
I also had serious connection problems between my (linux) computer (having only USB 3 ports) and the z5c running the 1st version android 7 (32.3.A.0.372). I was not able to flash any rom. Later I was not able to connect to Xperia Companion (from VirtualBox).
But my friends windows PC did work, so he was able to recover it quickly with Xperia Companion - and here comes the catch - using a USB 3 port. :cyclops:
FlashTool did not connect well on my linux laptop to the z5c @ 32.3.A.0.372 , but after upgrading to 32.3.A.0.376 it seems it does.
What version android do/did you run?
Click to expand...
Click to collapse
32.2.A.5.11

Related

[Q] Problem when connecting to PC

Xperia S is certainly one of the best phones i have had. Nevertheless nothing is perfect as i have currently quite a big problem with it.
When i try to connect to PC through USB PC Companion do not recognize the phone and suggests rebooting the phone, which does not help.
When i try to connect through Wi-Fi it also does not work - after several tries - uninstalling and installing my PC as a trusted device it connected a few days ago, but now the connection does not work at all.
What is more - after any attempt to connect through USB i noticed that several apps which i moved to SD have been corrupted - only installing them again from Google Play helps.
Anyone had a similar problem, or know how to deal with it?
My FW is 6.0.A.3.73
My PC Companion ver is 2.10.053
Thierf said:
Xperia S is certainly one of the best phones i have had. Nevertheless nothing is perfect as i have currently quite a big problem with it.
When i try to connect to PC through USB PC Companion do not recognize the phone and suggests rebooting the phone, which does not help.
When i try to connect through Wi-Fi it also does not work - after several tries - uninstalling and installing my PC as a trusted device it connected a few days ago, but now the connection does not work at all.
What is more - after any attempt to connect through USB i noticed that several apps which i moved to SD have been corrupted - only installing them again from Google Play helps.
Anyone had a similar problem, or know how to deal with it?
My FW is 6.0.A.3.73
My PC Companion ver is 2.10.053
Click to expand...
Click to collapse
Hi,
Check if you have enabled scanners and camera. If so then disable them and then connect the phone PC companion will recognize it. It worked for me. Let me know if it not works.

[P] USB connection problem

First of all - sorry for bad english.
Few days ago I've found a problem - I can't connect my phone to PC via USB cable. When I connect - phone is just charging but no debug, no usb-sign in statusbar, no reaction from PC companion, nothing except charging.
When I trying connect with SEUS - I need to go in bootloader-mode, but I can't do this because PC doesn't see my phone anyway...
I've tried two usb-cables and three different laptops with Win 7, 8 and XP - result was same - nothing.
MicroUSB looks like new one. I can't repair software because can't connect to PC, I've already make hard-reset with android settings - no results.
Someone know what to do? In my town no Sony service, may have a solution that does not require service? Some hidden setting or whatever else..
Firmware ICS stock CE (.544)
Try clearing data and cache of mtpapp in settings-applications-management application -all
Then reboot, wait for 5minutes(literally) with locked screen and then retry connecting with pc...
Make sure u first connect usb into pc and then in your phone..
Sent from my ST25i using xda app-developers app
sxpu_nishant said:
Try clearing data and cache of mtpapp in settings-applications-management application -all
Then reboot, wait for 5minutes(literally) with locked screen and then retry connecting with pc...
Make sure u first connect usb into pc and then in your phone..
Sent from my ST25i using xda app-developers app
Click to expand...
Click to collapse
I don't see any mtpapp here... maybe some another names? Here is only "MTP extension service" with 0Kb cache and data. Trying change language to eng, maybe it's translated.
I`ve had a usb connectivity problem while my xperia p was on ThJap kernel.
I`ve used SUS reinstall the stock firmware, problem gone
hope this helps
noob_syboot said:
I`ve had a usb connectivity problem while my xperia p was on ThJap kernel.
I`ve used SUS reinstall the stock firmware, problem gone
hope this helps
Click to expand...
Click to collapse
=\
nope, I can't use SUS, cuz can't go to bootloader mode, because my PC not recognize my phone even in bootloader mod.
My fw is stock atm. Stock kernel also, non-rooted.
tiger12ant said:
=\
nope, I can't use SUS, cuz can't go to bootloader mode, because my PC not recognize my phone even in bootloader mod.
My fw is stock atm. Stock kernel also, non-rooted.
Click to expand...
Click to collapse
Hmmm...
Try this
go to settings > xperia > connectivity > and select the square Install PC companion
then try connecting it to pc.... if there is ANY connection made between the mob and pc it should show up on the phone and the pc
noob_syboot said:
Hmmm...
Try this
go to settings > xperia > connectivity > and select the square Install PC companion
then try connecting it to pc.... if there is ANY connection made between the mob and pc it should show up on the phone and the pc
Click to expand...
Click to collapse
only charging...
tiger12ant said:
only charging...
Click to expand...
Click to collapse
just go to Setting >> Xperia >> Connectivity >> USB connection mode then chose Media Transfer mode (MTP) then ok
i had same problem and it resolved
Nope, it was hardware problem. Solved yesterday by random dropping on the floor...
Thread moved to Q & A section.
auto kill
tiger12ant said:
First of all - sorry for bad english.
Few days ago I've found a problem - I can't connect my phone to PC via USB cable. When I connect - phone is just charging but no debug, no usb-sign in statusbar, no reaction from PC companion, nothing except charging.
When I trying connect with SEUS - I need to go in bootloader-mode, but I can't do this because PC doesn't see my phone anyway...
I've tried two usb-cables and three different laptops with Win 7, 8 and XP - result was same - nothing.
MicroUSB looks like new one. I can't repair software because can't connect to PC, I've already make hard-reset with android settings - no results.
Someone know what to do? In my town no Sony service, may have a solution that does not require service? Some hidden setting or whatever else..
Firmware ICS stock CE (.544)
Click to expand...
Click to collapse
I faced the same problem but I realized that I enabled auto kill from system tuner just switch it off and every thing works fine..

xperia p problem usb connectivity

Few days ago I've found a problem - I can't connect my phone to PC via USB cable. When I connect - phone is just charging but no debug, no usb-sign in statusbar, no reaction from PC companion, nothing except charging.
When I trying connect with SEUS - I need to go in bootloader-mode, but I can't do this because PC doesn't see my phone anyway...
I've tried two usb-cables and three different laptops with Win 7, 8 and XP - result was same - nothing.
MicroUSB looks like new one. I can't repair software because can't connect to PC, I've already make hard-reset via android settings - no results.
Someone know what to do? In my town no Sony service, may have a solution that does not require service?
Please help

Change from branded to generic?

Discovered that my new Z5 Compact is Telenor (norway) branded.
That might set back the date for receiving Marshmallow, plus that there are apps I really don't need.
How easy is it to flash a generic nordic, which one should I choose, and where do I find it?
Edit: found this
http://forum.xda-developers.com/z5-compact/help/z5c-unbranding-stock-firmware-downloads-t3227344
So just delete if you want to
Tell me please what have you selected in flashtool drivers from the list, because i cant find z5 compact and i have version 0.9.19.8?
pilauda said:
Tell me please what have you selected in flashtool drivers from the list, because i cant find z5 compact and i have version 0.9.19.8?
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Click to collapse
What windows version are you on?
Xperia flashmode driver (the one on top) was the one I chose. After booting in the windows mode that allowed nonsigned drivers in win10 x64
sveintore said:
What windows version are you on?
Xperia flashmode driver (the one on top) was the one I chose. After booting in the windows mode that allowed nonsigned drivers in win10 x64
Click to expand...
Click to collapse
Im using win 7
Sent from my Sony Xperia Z5 Compact
There's a patch to 0.9.19.10 here: http://www.flashtool.net/downloads_windows.php
But the driver should be able to install anyways.
https://www.raymond.cc/blog/loading-unsigned-drivers-in-windows-7-and-vista-64-bit-x64/
Try the first win7 option and see if you can get drivers installed then
Z5c is not in the list, you should just use the "flashmode driver" and "fastboot driver".
Post any error messages here and I'll try to help.
I had most trouble getting the phone to boot in flash mode. Took me 15-20 tries. Changed usb ports and held on the end of the volume down when plugging in the cable and voila
sveintore said:
There's a patch to 0.9.19.10 here: http://www.flashtool.net/downloads_windows.php
But the driver should be able to install anyways.
https://www.raymond.cc/blog/loading-unsigned-drivers-in-windows-7-and-vista-64-bit-x64/
Try the first win7 option and see if you can get drivers installed then
Z5c is not in the list, you should just use the "flashmode driver" and "fastboot driver".
Post any error messages here and I'll try to help.
I had most trouble getting the phone to boot in flash mode. Took me 15-20 tries. Changed usb ports and held on the end of the volume down when plugging in the cable and voila
Click to expand...
Click to collapse
Strange thing after unbranding, battery drain has disappeared
sveintore said:
Strange thing after unbranding, battery drain has disappeared
Click to expand...
Click to collapse
hi its safe flash firmware for e5823 on e5803??
on old z3c it´s axactly the same but for z5 i don´t know
thanks!!
acabreram said:
hi its safe flash firmware for e5823 on e5803??
on old z3c it´s axactly the same but for z5 i don´t know
thanks!!
Click to expand...
Click to collapse
I have no idea
sveintore said:
I have no idea
Click to expand...
Click to collapse
thanks any way!!

USB OTG does not work.

I have a non-rooted Sony Xperia Z5 Compact with the latest Android 7.0 version. Before that I had a Z1 Compact, now used by my wife, for which I bought 2 Kingston DataTraveller MicroDuo usb sticks. They worked (and still work) with the Z1 Compact, but on my Z5 Compact they are not detected.
I DO use the "Detect USB device" setting, but get the message that no device is detected.
My SD card is not encrypted. I tried Safe Mode, connect the usb stick and restarting, and all 3 formats (NTFS, FAT32 and exFAT), but nothing helps. As a last resort I did a reset to factory settings with SonyXperia Companion , but even that didn't solve it. I also tried connection via the Sony OTG cable and with other usb sticks , but no success.
Imo, the usb port cannot be the problem, because I can connect with my laptop.
Is there anything else that I can try ?
Thanks in advance.
Rijnton said:
I have a non-rooted Sony Xperia Z5 Compact with the latest Android 7.0 version. Before that I had a Z1 Compact, now used by my wife, for which I bought 2 Kingston DataTraveller MicroDuo usb sticks. They worked (and still work) with the Z1 Compact, but on my Z5 Compact they are not detected.
I DO use the "Detect USB device" setting, but get the message that no device is detected.
My SD card is not encrypted. I tried Safe Mode, connect the usb stick and restarting, and all 3 formats (NTFS, FAT32 and exFAT), but nothing helps. As a last resort I did a reset to factory settings with SonyXperia Companion , but even that didn't solve it. I also tried connection via the Sony OTG cable and with other usb sticks , but no success.
Imo, the usb port cannot be the problem, because I can connect with my laptop.
Is there anything else that I can try ?
Thanks in advance.
Click to expand...
Click to collapse
Go to settings - device connection - usb settings - detect usb
I did that already from the beginning, as I wrote in my post above.
I have exactly the same problem. Android 7.0 and no possibility to connect device using OTG cable. I tried the "Detect USB" option and also tried to power off the phone and start it with the OTG cable but nothing happened...
Is there some limitation or bug about OTG functionnality in Android 7.0 on Z5C ?
Anybody else ?
Did it work for you on MM? Can't rule out the possibility of a Nougat specific bug.
mhaha said:
Did it work for you on MM? Can't rule out the possibility of a Nougat specific bug.
Click to expand...
Click to collapse
I remember that I tried it once, but not as extensively as now (with all the formats, safe mode etc) and it didn't work then either.
OTG works for both my wife's Z5C and mine on MM, so if yours fail to function even on MM, then there's a chance of your phone having a hardware defect. Send it in for warranty service if possible.
Or, ask the manufacturer of your OTG device (Kingston) if Z5C is properly supported. Although supposedly a device compliant with a standard shouldn't need special tweaking for compatibility, I noticed that there's a list of compatible devices listed on the manufacturer's product website, and the Z5C is not on that list.
OTG not working
Has anyone found a solution. My Z5 is running android 7.1.1 and it cannot detect my flash drive. If any of you found a solution i would appreciate it if you could share.

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