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So i have sgs2 since like few months, the phone is great at many aspects but about recording, it is boring. Why?
I was trying to record a video of my two friends car passing by a corner with high speed at night, well everything was fine when i start to record, but when they appear, the focus was lost, all image becamed blurry like hell and stayed that way till they passed.
Then after i told them to shut down their headlights, took another try, then it was great without any focus loose.
So i understand that light makes the focus gone wrong somehow, but we were recording with my friends iphone 4 at the same time, it had zero focus problems even with headlights.
Something is wrong with our phones camcorder, tbh i dont know what it is exactly but it surely needs a fix.
Hello, I just picked up a HTC One X+ and was wondering if my experience is out of the ordinary, as this is the first real smartphone I've ever had. I picked up a Samsung Dart last year when I wanted a cheap smartphone, but needless to say this phone is in a different league. :good: I noticed after playing a handful of HD videos, and even standard-def video in the Chrome browser, that the top of the HOX+, back and display in front, got pretty hot. I was expecting this device to run warm occasionally, as the reviews had warned me [1], but not this hot. I downloaded the Battery Widget app and set about finding out what the problem was.
I was able to get the internal temperature up to 55 C after playing a bunch of 1080p HD videos, all downloaded from the Apple movie trailers website [2], in MX Player, which seems to decode in software most of the time. I think 1080p decoding takes up 2 cores out of the 4, as the load average in Android is usually around 2 when I enable the Show CPU Usage overlay. I then really stressed it by playing more than a dozen 1080p HD videos back to back for 30-40 minutes straight, and got it up to 60 C, as shown in the screenshot. At that point, the top of the phone was pretty damn hot; it wouldn't burn you, but you wouldn't want to put it up to your head for a phone call.
Do all these quad-core smartphones get this hot or is mine possibly defective? I've been looking for other threads that mention overheating, on this phone and others like the GS3 or Note 2, looks like a few people have been able to get their HOX/+ up to the 60s occasionally [3], while other quad-core phones hit high 40s and low 50s max.
This is a very good smartphone otherwise, haven't gotten voice and internet activated yet, but the display is beautiful and the software is very snappy. The audio seems to crackle a bit in podcasts, not sure if it's the speaker or decoding software. Photos are good, not great, and video is average, both don't seem as good as what I've seen from the original Galaxy Note. But these are the handful of blemishes, it's a very good device in most other ways, pleasure to use the display and the nice build fits my hand well.
Should the overheating be a deal-breaker or am I just being too picky with my first real smartphone? The video is important to me: I was planning on using this phone to watch HD video on the go, on that beautiful 720p display. I'm torn, let me know what you think.
I can't post links as a new user, so here they are for copy and pasting:
[1] notebookcheck.net/Review-HTC-One-X-Smartphone.88355.0.html
[2] trailers.apple.com
[3] jayceooi.com/2012/04/24/htc-one-x-overheat-up-to-63-8-%C2%B0c/
At 60.4 C skin will burn... Does the phone continue to run at that temp or does it shutdown? Also, is you phone stock or have you done modifications? I do not believe that to be normal. My phone has gotten hot before but never hot enough to burn. I suggest contacting HTC for their opinion. They would want to know if they have phones in circulation that can actually cause harm when used.
Sent from my HTC One X+ using xda app-developers app
dantegl36 said:
At 60.4 C skin will burn... Does the phone continue to run at that temp or does it shutdown? Also, is you phone stock or have you done modifications? I do not believe that to be normal. My phone has gotten hot before but never hot enough to burn. I suggest contacting HTC for their opinion. They would want to know if they have phones in circulation that can actually cause harm when used.
Click to expand...
Click to collapse
My HOX+ continues to run fine when its status is Overheat, as far as I can tell. I'm running the HTC Sense 4+ Android 4.1.1 that comes with the HOX+, specifically HTC build 1.17.707.1. I have not modified the pre-installed Android software at all, other than adding a few apps. The temperature drops back into the 50s within a minute and back to the baseline mid-30s within 2-3 mins.
Do you run HD videos for half an hour or more at a time? Because if not, I haven't been able to stress my HOX+ that much in any other way that I normally use it, as I don't play heavy 3D games. I have been thinking about trying to stress it with the Nvidia Glowball demo that got it really hot for that guy in the third link I gave, just to see how hot it gets that way.
If anybody else can try the same HD videos and see if they can reproduce, that might help. You can download 1080p HD trailers at davestrailerpage.co.uk (use the procedure linked at the top "Apple Trailer Download Tips" for Apple trailers) and play several of them back to back in MX Player- best in playlist mode with no break between videos, that's what I did to get the temp up that high- to see if you can get the same internal temperature in the Battery Widget app by Elvison, though other apps that report battery temperature may report the same number. Or there's always the Glowball demo.
I don't think the outside of the HOX+ actually reaches 60 C, I think that is an internal temperature, the outside is likely a bit cooler. I was able to hold the top of the phone in my hands after it got that hot. It was uncomfortable and I just wouldn't want to put it up to my ears and face!
I will contact HTC soon and see what they say. It would help if others can independently verify similar behavior.
joakim_one said:
My HOX+ continues to run fine when its status is Overheat, as far as I can tell. I'm running the HTC Sense 4+ Android 4.1.1 that comes with the HOX+, specifically HTC build 1.17.707.1. I have not modified the pre-installed Android software at all, other than adding a few apps. The temperature drops back into the 50s within a minute and back to the baseline mid-30s within 2-3 mins.
Do you run HD videos for half an hour or more at a time? Because if not, I haven't been able to stress my HOX+ that much in any other way that I normally use it, as I don't play heavy 3D games. I have been thinking about trying to stress it with the Nvidia Glowball demo that got it really hot for that guy in the third link I gave, just to see how hot it gets that way.
If anybody else can try the same HD videos and see if they can reproduce, that might help. You can download 1080p HD trailers at davestrailerpage.co.uk (use the procedure linked at the top "Apple Trailer Download Tips" for Apple trailers) and play several of them back to back in MX Player- best in playlist mode with no break between videos, that's what I did to get the temp up that high- to see if you can get the same internal temperature in the Battery Widget app by Elvison, though other apps that report battery temperature may report the same number. Or there's always the Glowball demo.
I don't think the outside of the HOX+ actually reaches 60 C, I think that is an internal temperature, the outside is likely a bit cooler. I was able to hold the top of the phone in my hands after it got that hot. It was uncomfortable and I just wouldn't want to put it up to my ears and face!
I will contact HTC soon and see what they say. It would help if others can independently verify similar behavior.
Click to expand...
Click to collapse
I had exactly the same problem, i too was considering returning the phone, whilst playing mp4`s the phone would heat up to the point that the status led flashes red and green (external about 45 C), the battery would only last about 2 hrs too, i then flashed arhd and elitekernel, now the phone never heats up even when playing 3d games such as horn, nova 3, mc4, etc and battery life is great with about 5-7 hours of hd mp4 playback depending on brightness, of course flashing these things involves rooting so if you are not willing to make the risk you are probably better off returning the phone.
I have the same problem (it's over 62 C degree). I sent my phone to their official service. They changed the mainboard but it didn't solve the overheating problem. Then everything on my phone went wrong: Overheating, screen flickering, battery drains (phone closes at 14% battery), custom lags...
Evereytime I asked about the problems they told me the same. "Heat is normal... You're the first person who claim this problem... Send your phone to our service..." etc. However, their empty words didn't solve my problem.000
So, I sued to the HTC and it's distributor here.
I just picked up Sony Xperia Z2 (D6503) a week ago and I love everything about this phone. However, I am getting overheating issue with my phone. Just today, I was at my niece's birthday party and I took 12 pictures in may be 5 minutes and I get a message about Camera app needing to shutdown to cool down.The area above Sony logo and around NFC logo got really warm. I am aware that shooting 4k video can cause overheating but just shooting regular pictures causing overheat is concerning to me. I have owned Z1 before and it didn't have this problem. I was wondering if anyone else is having this overheat issue with just taking pictures? I shot pictures in Default setting iA mode and pictures saved to Internal Storage. I didn't change any settings.
Yes I also have this issue and three store have refused to replace it, claiming it is a feature
Sent from my HTC One X using Tapatalk
Yes I have it too. I'm enquiring the store I've bought it from to get a replacement.
I was taking a few pictures this afternoon , the phone did get warm but didn't show up any overheating messages.
No overheating taking pictures or shooting 1080p in my case.
I have done more investigation into this. The closing of the camera app doesn’t seem related to CPU temp, it appears to be dependant on Battery temp. I have been able to record 4k video with the CPU at 70, but as soon as the battery temperature gets to 42, the camera force closes.
This is also why the camera will overheat and close for other use. If the battery is already hot, eg after charging or gaming, the camera is more likely to push the battery temp to 42, triggering the force close.
http://youtu.be/fhERk1nyv78
Sent from my HTC One X using Tapatalk
Hmmm...I wasn't playing any games before I took the pictures. Phone was in my pants pocket before I took it out to take pictures. I do notice taking pictures will cause my phone to get warm. I wonder if this "problem" can be fixed with firmware update.
Well, i also got this problem but with SocialLife app video streaming on Facebook. After 8 minutes of video the phone crashed. Strangely, if you play games that make the phone as hot as an oven nothing happens, turn on the camera and boom, force close / sometimes reboot.
nrgon said:
Well, i also got this problem but with SocialLife app video streaming on Facebook. After 8 minutes of video the phone crashed. Strangely, if you play games that make the phone as hot as an oven nothing happens, turn on the camera and boom, force close / sometimes reboot.
Click to expand...
Click to collapse
Yes Ive noticed this too
Has anyone else experienced the V10 freezing on a single frame while watching YouTube videos? That's the first thing I noticed when I got my phone and thought it was just the video I was watching but now after a week watching a YouTube video is hit or miss for me. Has anyone else experienced this? I'm on AT&T version.
That same thing happens to me, I have to change it to 1080P and rewind a few seconds so it'll play smoothly.
I saw the issue brought up in another thread this morning and decided to test it out as I've mainly been watching in 1080p. Tried a couple movie trailers and random videos and these are my results. If it was 1440p but wasn't taking up the whole screen (black bars) then it never froze. Same resolution but full screen it froze 70 percent of the time. It would usually stutter a couple seconds before freezing completely but once stuck the only way to unfreeze would be to rewind or fast forward a bit..but then a few seconds later it would freeze again. I did notice something else too. Anything titled 4k, but was being played at 1440p obviously, froze 100 percent of the time. The only time it never froze like I said was when it was 1440 with black bars. Specifically a scene from the movie troy.
Side note...troy is a badass movie if you haven't seen it.
Hopefully an update pushed by YouTube or carrier adresses this issue. Its not extremely important to me as it's always bothersome to constantly have to change YouTube's resolution to 1440p but for the simple sake of unintended problems being fixed, I hope it's soon.
Yup you're spot on I was checking out Max Lee and MKBHD videos and wondered why they froze. 1440p is what freezes the playback ugh.
youtube lag
i hope you guys could help. but i have noticed that my youtube app has been lagging. when watching a video and trying to minimize the one im watching. the animation is really laggy, same goes with my playstore. i consider it a lag because i have an outdated lg g3 dual lte with regards to its software but an updated youtube and llaystore, and everything on the g3 is real smooth and fine i hope you guys can help it really bugs me.
Same here. (Heres my comment from another forum) I noticed my T mobile Lg V10 playing videos really choppy when I tested it alongside my brother's Lg G3, and said videos would freeze up totally with about 75% of the ones I'd test set at 1440p resolution. The vids that played were stuttering noticeably. The G3 handled all 8 to 10 videos I tested at 1440p with absolutely no problems , with a smoother frame rate as well. After much research I decided it's gotta be a very odd GPU issue /bug and I should attempt to return/exchange it before my 2 week return window passed. When I went in store to comeplete the process I decided to test the display model Lg V10, which was right next to the G4. So I tested them both simultaneously, and it too had the same video freezing issue at 1440p and played videos lackluster in comparison to the G4 which was 1 foot away and performing beautifully! Afterwards I explained and demonstrated the issue to the very condescending employee and store manager/supervisor, which they oddly passed off as a data signal issue or bug with the youtube app ,along with a couple other nonsensical excuses my brain couldn't even process at the time. Long story short, after nearly getting into a heated verbal dispute they refused to waive the $50 restocking fee for a replacement (I was planning on playing it safe and just get the G4) they said the phone ,"operates fine" and that their own G4,s and Galaxy Note's do the same thing sometimes. Mhm...right. I refused to pay 50 extra bucks to switch devices due to an obvious GPU defect that effects a noticeable percentage of V10 owners (just search forums like this and it's obvious). I decided to take the temporary loss and stick with this phone until the earliest moment I can use my jump on demand and get my 1st choice the G4.
Senor M said:
Same here. (Heres my comment from another forum) I noticed my T mobile Lg V10 playing videos really choppy when I tested it alongside my brother's Lg G3, and said videos would freeze up totally with about 75% of the ones I'd test set at 1440p resolution. The vids that played were stuttering noticeably. The G3 handled all 8 to 10 videos I tested at 1440p with absolutely no problems , with a smoother frame rate as well. After much research I decided it's gotta be a very odd GPU issue /bug and I should attempt to return/exchange it before my 2 week return window passed. When I went in store to comeplete the process I decided to test the display model Lg V10, which was right next to the G4. So I tested them both simultaneously, and it too had the same video freezing issue at 1440p and played videos lackluster in comparison to the G4 which was 1 foot away and performing beautifully! Afterwards I explained and demonstrated the issue to the very condescending employee and store manager/supervisor, which they oddly passed off as a data signal issue or bug with the youtube app ,along with a couple other nonsensical excuses my brain couldn't even process at the time. Long story short, after nearly getting into a heated verbal dispute they refused to waive the $50 restocking fee for a replacement (I was planning on playing it safe and just get the G4) they said the phone ,"operates fine" and that their own G4,s and Galaxy Note's do the same thing sometimes. Mhm...right. I refused to pay 50 extra bucks to switch devices due to an obvious GPU defect that effects a noticeable percentage of V10 owners (just search forums like this and it's obvious). I decided to take the temporary loss and stick with this phone until the earliest moment I can use my jump on demand and get my 1st choice the G4.
Click to expand...
Click to collapse
So u think it's hardware related and cannot be fixed by a simple update? The thought hadn't even crossed my mind to return it as I imagine a software update of some sort would fix it.
Abominabel said:
So u think it's hardware related and cannot be fixed by a simple update? The thought hadn't even crossed my mind to return it as I imagine a software update of some sort would fix it.
Click to expand...
Click to collapse
That's a possibility but there's no guarantee. That's why people who experience these annoying video playback issues should explain it to LG and their carrier asap ,as I have. This phone has the specs and screen to play 1440p with no problems, so perhaps a software update would fix the issue. Hopefully
Senor M said:
Same here. (Heres my comment from another forum) I noticed my T mobile Lg V10 playing videos really choppy when I tested it alongside my brother's Lg G3, and said videos would freeze up totally with about 75% of the ones I'd test set at 1440p resolution. The vids that played were stuttering noticeably. The G3 handled all 8 to 10 videos I tested at 1440p with absolutely no problems , with a smoother frame rate as well. After much research I decided it's gotta be a very odd GPU issue /bug and I should attempt to return/exchange it before my 2 week return window passed. When I went in store to comeplete the process I decided to test the display model Lg V10, which was right next to the G4. So I tested them both simultaneously, and it too had the same video freezing issue at 1440p and played videos lackluster in comparison to the G4 which was 1 foot away and performing beautifully! Afterwards I explained and demonstrated the issue to the very condescending employee and store manager/supervisor, which they oddly passed off as a data signal issue or bug with the youtube app ,along with a couple other nonsensical excuses my brain couldn't even process at the time. Long story short, after nearly getting into a heated verbal dispute they refused to waive the $50 restocking fee for a replacement (I was planning on playing it safe and just get the G4) they said the phone ,"operates fine" and that their own G4,s and Galaxy Note's do the same thing sometimes. Mhm...right. I refused to pay 50 extra bucks to switch devices due to an obvious GPU defect that effects a noticeable percentage of V10 owners (just search forums like this and it's obvious). I decided to take the temporary loss and stick with this phone until the earliest moment I can use my jump on demand and get my 1st choice the G4.
Click to expand...
Click to collapse
thank you so much and for clearing that out. It really bothers me, to think that the LG V10 has 4GB of RAM and has one of the latest, if not the latest gpu but experiences these types of issue. Even the simplest animations on The latest Play Store when going from one tab to another ,the animation stutters a lot. And im pretty sure you guys can notice to that when you minimize the window while youre watching on youtube the animation stuttees to and the back ground kind of blinks while pulling the window down. I have noticed all of these issues because when comapring it to the G3, the V10 really is not behaving well. And another issue i have noticed is when i downloaded the game GT Racing 2, graphics cant be raised to the optimal and but with the G3 the game enables the graphics you would expect from these kinds of GPU. in short the graphics it offers to me even at maximum is what you would see om mediatek processors. And i do believe these goes with all the V10 and not an isolated case and that SUCKS!
I don't normally watch YouTube in 4k as to me it is a waste bandwidth on a 5.7 inch screen... but I digress...
I just went and watched the Batman vs. Superman trailer in 4k and, other than having to switch to WiFi because T-Mo where I am couldn't keep up, it played smoothly through for the 2+ minutes with no hitching or freezing... do you have a link to what video you played that caused the issue?
As far as gaming goes... the G3's SD801 has the Adreno 330 vs the V10 with the Adreno 418 in the SD808... not the 430 in the 810. They are not the same class of GPU and even though they have the same 128 ALU count, there are other features that still allow the 330 to beat the 418 in numerous benchmarks.
The V10 is marketed as a premium build quality photo/video/media device, not a hard core gaming flagship.
I see no issues in the Play Store either... which animations are you speaking of? I see slight hitching when you out run the cached content when vertical scrolling fast, and it has to grab more, but nothing heavy. Everything slides in smoothly the from the bottom when I swipe from paid to free etc...
Davidwavid said:
thank you so much and for clearing that out. It really bothers me, to think that the LG V10 has 4GB of RAM and has one of the latest, if not the latest gpu but experiences these types of issue. Even the simplest animations on The latest Play Store when going from one tab to another ,the animation stutters a lot. And im pretty sure you guys can notice to that when you minimize the window while youre watching on youtube the animation stuttees to and the back ground kind of blinks while pulling the window down. I have noticed all of these issues because when comapring it to the G3, the V10 really is not behaving well. And another issue i have noticed is when i downloaded the game GT Racing 2, graphics cant be raised to the optimal and but with the G3 the game enables the graphics you would expect from these kinds of GPU. in short the graphics it offers to me even at maximum is what you would see om mediatek processors. And i do believe these goes with all the V10 and not an isolated case and that SUCKS!
Click to expand...
Click to collapse
You're most welcome! I do notice stuttering after a few weeks owning it when moving from task to task a little more often than I expected with such a new phone. The YouTube video playing though is just not impressive so far. My G2 played 1080p more smooth and my brother's G3 handles up to 1440p beautifully. I compiled a short list of about 8 or 9 videos that display the issue, I thought it may have been an issue with videos with "4k" in the title but it also happens with several other vids. Didn't realize I'm not allowed to link them here yet but out of maybe 15 videos I tested ,at least 8 froze up seconds into playing while the audio continues . All in all it flat out should NOT be playing vids less impressively than 1 or 2 yr old phones hopefully they get enough emails that'll prompt them to rectify this issue.
my att V10 freezes at 1 minute every time playing this video in 1440p
http://youtu.be/AI1N7oelEW0
debugger919 said:
my att V10 freezes at 1 minute every time playing this video in 1440p
http://youtu.be/AI1N7oelEW0
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Click to collapse
Hah! Yup, 1:00 right on the nuts... odd.
debugger919 said:
my att V10 freezes at 1 minute every time playing this video in 1440p
http://youtu.be/AI1N7oelEW0
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Click to collapse
Yup. Add that one to the list that freezes for me too. I'm starting to get really annoyed.
Mine freezes too on that video, but I just find it hard to care. Not saying no one should care, but it's not a dead/life thing.
I was testing my sd card that arrived today and noticed my read speed was severely lower than the advertised 90mb/s. I'm talking less than 20. Then it dawned on me that I had chosen to encrypt the card upon insertion so I removed the encryption which caused the speed to go up to 85.
My question is, could encryption be causing the performance hit? Are any of you experiencing the freezing encrypted as well?
Not sure how it could...just a thought.
debugger919 said:
my att V10 freezes at 1 minute every time playing this video in 1440p
http://youtu.be/AI1N7oelEW0
Click to expand...
Click to collapse
My Verizon V10 also froze, not at exactly 1 min, but about 40 seconds or so later. So next I watched another 1440p from the same poster, similar issues. Then I watched another 1440p from another source.....no issues. Since the video in question was posted 2 years ago it had plenty of comments, so I took a quick look, and noted that at least one person had similar issues viewing the videos on a laptop with a AMD processor.
I also noticed that on my laptop the video quality 2160p can be selected, not just 1440p which is all the youtube app on the V10 is allowing. Maybe there is a encoding difference or the youtube app that causes issues? What got me thinking it could be app related is looking for a faster browser than Chrome. Dolphin is so much faster..... Instead of youtube app content, maybe try some of the video samples from somewhere that streams 4k using/thru HTML5? I tried a couple of sites with no problem, looked like 4k, but the players didn't give me stats on the actual playback quality.
Senor M said:
You're most welcome! I do notice stuttering after a few weeks owning it when moving from task to task a little more often than I expected with such a new phone. The YouTube video playing though is just not impressive so far. My G2 played 1080p more smooth and my brother's G3 handles up to 1440p beautifully. I compiled a short list of about 8 or 9 videos that display the issue, I thought it may have been an issue with videos with "4k" in the title but it also happens with several other vids. Didn't realize I'm not allowed to link them here yet but out of maybe 15 videos I tested ,at least 8 froze up seconds into playing while the audio continues . All in all it flat out should NOT be playing vids less impressively than 1 or 2 yr old phones hopefully they get enough emails that'll prompt them to rectify this issue.
Click to expand...
Click to collapse
thanks again and i really hope they do something about it. i just cant accept the fact that its the latest flagship of LG, and it fails to impress a lot of the owners and when comparing it as you have said it , to a 2 year old phone , it kind of is inferior to it in some aspects. considering youtube is not that complicated. And ive also noticed that the youtube app crashes frequently. i dont know if it happens to you but it happens to me. and to some other apps too, with me just scrolling down the page. ???
My v10 (att) has no issues with animations, but consistently freezes on 1440p. However, using Google Chrome and the HTML5 player, 1440p runs just fine. Odd.
Nope. I take it back. It can do 60fps in Chrome, which it can't do in the YouTube app. Video flat out crashes trying to do 1440p in Chrome.
Sent from my LG-H900 using Tapatalk
---------- Post added at 11:32 PM ---------- Previous post was at 11:16 PM ----------
Something is seriously wrong here. I went to go record chrome crashing at 1440p. Which it did, then I opened YouTube and tried to do it there. Oddly enough, with my recording software running, it didn't crash. As soon as I finished recording I tried again and sure enough it crashed right at 1 minute. I say it's a software bug. Lets just wait till marshmallow. I used "Rec." to record. Will upload later
Sent from my LG-H900 using Tapatalk
Well my v10 stutters on 1080 where my wife's does just fine. But as far as gaming my phone blazes just as my note 4 did no issues at all. Just with the youtube app it freezes. But watching them through the browser no issue only happens with youtube app for my phone
---------- Post added at 08:45 PM ---------- Previous post was at 08:36 PM ----------
It is only on youtube I can watch 2k videos from sd and 1080 on other video apps
---------- Post added at 08:46 PM ---------- Previous post was at 08:45 PM ----------
There have been updated pushed to AT&T from what I have heard that fixed the fingerprint, youtube as well as a few other issues.
Is anyone else having crashing issues with the MDZ-16-AB when playing h.265 files on Kodi? It usually crashes and displays a solid colour screen after watching 1hr+ of video. The case is quite warm, I assume it's the GPU overheating or something similar.
Netflix 4K works fine, it's only when playing h.265 via Kodi that this happens.
The box is running on stock FW with the Google Apps version of Kodi installed. I've tried SPMC but the same issue occurs.
I have to unplug the box and let it cool down before it starts working again.
Ice had this afew times running h265 and some larger h264 videos. I've stuck a few pennies under the device to raise it off the wood unit and it seems to have helped. Yeah, mine was very hot to the touch when it green screened.
Are you using the factory AC power adapter that came with the box, ie 5.2V 2.0A.
Highly unlikely it is overheating considering the monstrous metal heat sink it carries.
Try to move the box to an area that has greater air circulation.
bigtalker said:
Are you using the factory AC power adapter that came with the box, ie 5.2V 2.0A.
Highly unlikely it is overheating considering the monstrous metal heat sink it carries.
Try to move the box to an area that has greater air circulation.
Click to expand...
Click to collapse
Yes, it's the factory adapter.
The box sits on top of some furniture below my TV in the living room, aside from putting a fan next to it, it won't get much better circulation. It's pretty open to the room.
I've had it crash a 2nd time shortly after (~10 minutes) the first if I reboot it and resume playing. If I let it sit for an hour to cool it seems to be able to play another hour or so of video. To me that indicates it's a heat issue.
I'm going to try opening the case and putting a small fan next to it, just to verify if that's the cause.