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My HTC Amaze will not hold a charge. I am using the stock included USB Wall plug and the Micro EXT 12 Pin Cable which only comes with the AMaze (it is also included with the Flyer Tablet). When I first plug in the phone to charge the charge light blinks orange for five minutes and then remains solid. When I return hours later the light is totally out (no green indicator light showing a full charge which I used to get). When I try to turn on the phone the Screen flashes for a split second but nothing happens.
I tried to troubleshoot by swapping in my HTC Sensation battery and that does power up the AMAZE. I have now switched the included Amaze charger with the one that came with the HTC Sensation. The orange power light comes on immediately although it only blinked with the other charger. I am worried that maybe the Power adapter is frying my batteries.
Does anyone know if these included chargers share the same specifications for the Sensation, Amaze etc??? Anyone else experience this problem??
The only thing I can think of is your version of Recovery. I know that the phone will not charge while it is turned off if you have not flashed the most recent version that includes the fix for this problem. Try turning the phone on and then plugging it in to the charger.
brianbmb said:
The only thing I can think of is your version of Recovery. I know that the phone will not charge while it is turned off if you have not flashed the most recent version that includes the fix for this problem. Try turning the phone on and then plugging it in to the charger.
Click to expand...
Click to collapse
Is there a fix for this problem? Does the version of recovery affect the phones ability to charge when its turned off?
either recovery or faulty battery! what happens when you put amaze battery in to sensation?
HTC Amaze Battery
When I put the HTC amaze battery into the Sensation and try to charge it the light blinks. Then after 5 minutes goes solid orange. After hours the light shuts off and I unplug it and try to power up but NOTHING. Dead. I purchased two Anker batteries, tried to charge them in Sensation. One works fine but cannot be charged in the HTC Amaze. I have even tried it with both the White Amaze USB cable and both the HTC Amaze included charger and the Sensation included charger. ( I believe they are the same model). Could it be the USB connection is somehow not allowing the phone to charge?
Doesnt HTC warranty the battery for any period of time???
schlockmaster said:
Is there a fix for this problem? Does the version of recovery affect the phones ability to charge when its turned off?
Click to expand...
Click to collapse
Yes, there is a fix if that is indeed the issue. Are you able to determine what version of recovery you are using? It could still be a faulty battery though.
Upgrading my phone from a SGS 4g
I heard that the Battery is a big issue on this phone.... can someone tell me if they fixed it with updates or is it still a problem because i really love the camera on this one and im really loving the design but there were other statements abt poor reception in some areas which leaves me in doubt.... Bottom line should i go for Galaxy s 2 over this???
chamalgsg4g said:
I heard that the Battery is a big issue on this phone.... can someone tell me if they fixed it with updates or is it still a problem because i really love the camera on this one and im really loving the design but there were other statements abt poor reception in some areas which leaves me in doubt.... Bottom line should i go for Galaxy s 2 over this???
Click to expand...
Click to collapse
After rooting and using custom roms I don't think there is any battery issues. IMO Battery life is great. Phone is still one if not the best and can be in the top best phones for a while, only thing right now is development. If your all about development then go with s2 if not then amaze. I'm happy with what I have
Sent from my HTC Amaze 4G using xda premium
Tell me something, what is it that really drains the battery on the Amaze? Is it the 4G? Thing is, my device would be on WiFi for the majority of the day. I've seen some apps where you can auto switch network based on proximity. So I'd only be using 3G/4G while I'm in transit.
Also, is there a way to disable 3G/4G so as to only get EDGE?
jaywhy13 said:
Tell me something, what is it that really drains the battery on the Amaze? Is it the 4G? Thing is, my device would be on WiFi for the majority of the day. I've seen some apps where you can auto switch network based on proximity. So I'd only be using 3G/4G while I'm in transit.
Also, is there a way to disable 3G/4G so as to only get EDGE?
Click to expand...
Click to collapse
When I walk in my house, my WiFi comes on and 4g turns off... No special app... I think its a feature of the ROM I use. Sometimes it doesn't kick in until I open my WiFi networks though. If you have WiFi on though when you aren't connected to a network, the constant scanning will drain your battery.
Also, other things that drain the battery:
Sense Widgets... Although attractive, huge battery Hog
Live Wallpapers - Duh
Overclocked Kernels... Faster performance = Faster drain
Heavy usage... When the screen is always on and the data network is constantly being used, it also drops.
On the new Energy ROM, its nice because when your phone is not being used, neither is your battery. My phone went 3 hours with only changing 1%.
Sent from my HTC_Amaze_4G using xda premium
Did somebody make a statistic - which SOFTWARE drain battery more quick on Amaze?
Are there any apps that select Wifi based on your GPS location? I'm just trying to figure out how I can get this phone and actually be able to use it without having to pull an arm and a leg.
Battery issues
hey guys, i've had an amaze for about a month now, and these last 2 weeks that i've had it, the phone will randomly shut off once a day when im at or around 50%. I'm not sure if this is a battery or a hardware issue. I have used a non-stock charger and cord to charge it 2 times a week so i'm not sure if this might have anything to do with it. I have the official unofficial ICS update, did a full wipe, relocked the bootloader and unlocked it again and basically put a clean ICS on it. Any help or suggestions would be greatly appreciated.
Arcandel said:
Did somebody make a statistic - which SOFTWARE drain battery more quick on Amaze?
Click to expand...
Click to collapse
You mean, like the battery use graph that Android provides?
jaywhy13 said:
Are there any apps that select Wifi based on your GPS location? I'm just trying to figure out how I can get this phone and actually be able to use it without having to pull an arm and a leg.
Click to expand...
Click to collapse
Llama. It doesn't even use GPS, it uses cell towers to determine location, which your phone's doing already.
a.benjamin76 said:
hey guys, i've had an amaze for about a month now, and these last 2 weeks that i've had it, the phone will randomly shut off once a day when im at or around 50%. I'm not sure if this is a battery or a hardware issue. I have used a non-stock charger and cord to charge it 2 times a week so i'm not sure if this might have anything to do with it. I have the official unofficial ICS update, did a full wipe, relocked the bootloader and unlocked it again and basically put a clean ICS on it. Any help or suggestions would be greatly appreciated.
Click to expand...
Click to collapse
I've seen reports like this that were resolved by a new battery. Could be the handset, though.
jaywhy13 said:
Are there any apps that select Wifi based on your GPS location? I'm just trying to figure out how I can get this phone and actually be able to use it without having to pull an arm and a leg.
Click to expand...
Click to collapse
Proximity WiFi is a very light weight app for this.
Sent from my HTC_Amaze_4G using XDA
HTC Amaze is 12 Pin Charging - Beware !!!!!
schlockmaster said:
My HTC Amaze will not hold a charge. I am using the stock included USB Wall plug and the Micro EXT 12 Pin Cable which only comes with the AMaze (it is also included with the Flyer Tablet). When I first plug in the phone to charge the charge light blinks orange for five minutes and then remains solid. When I return hours later the light is totally out (no green indicator light showing a full charge which I used to get). When I try to turn on the phone the Screen flashes for a split second but nothing happens.
I tried to troubleshoot by swapping in my HTC Sensation battery and that does power up the AMAZE. I have now switched the included Amaze charger with the one that came with the HTC Sensation. The orange power light comes on immediately although it only blinked with the other charger. I am worried that maybe the Power adapter is frying my batteries.
Does anyone know if these included chargers share the same specifications for the Sensation, Amaze etc??? Anyone else experience this problem??
Click to expand...
Click to collapse
This link shows the new 12 pin technology that MUST be used with the Amaze. This is a real pain, just purchased two HTC-Amaze phones and taking them back for the Galaxy.
I hate it when they change technology and make all your charging cords in your phones and your computers obsolete and don't tell you. Also, the Amaze is designed for European drivers. The charging cord plugs into the left-upper middle of the phone and it is dangerous to pick up to unplug wile driving because the cord hits the steering wheel. How do you spell DANGER? Really heavy and clunky phone too. Galaxy has bigger screen and is lighter - another reason to pass on the Amaze. Be careful with this phone if you aren't aware it is in a tech world of it's own. Just replacing the charging cords in our autos and computers cost more than the phone. Sheesh!
Here is the link to help you from T-Mobile support.
//support dot t-mobile dot com/docs/DOC-3062 Turn the dot to a period in each case in your browser and you should be able to go to the T-Mobile page.
DesertCactus said:
This link shows the new 12 pin technology that MUST be used with the Amaze. This is a real pain, just purchased two HTC-Amaze phones and taking them back for the Galaxy.
I hate it when they change technology and make all your charging cords in your phones and your computers obsolete and don't tell you. Also, the Amaze is designed for European drivers. The charging cord plugs into the left-upper middle of the phone and it is dangerous to pick up to unplug wile driving because the cord hits the steering wheel. How do you spell DANGER? Really heavy and clunky phone too. Galaxy has bigger screen and is lighter - another reason to pass on the Amaze. Be careful with this phone if you aren't aware it is in a tech world of it's own. Just replacing the charging cords in our autos and computers cost more than the phone. Sheesh!
Here is the link to help you from T-Mobile support.
//support dot t-mobile dot com/docs/DOC-3062 Turn the dot to a period in each case in your browser and you should be able to go to the T-Mobile page.
Click to expand...
Click to collapse
I use a standard micro USB to charge my Amaze. Works fine.
I think you may mean "designed for English drivers", since they are the only European country that drives on the left side of the street and thus have the driver on the right side. But in any case one is not supposed to be messing around with the power while driving anyway.
DesertCactus said:
This link shows the new 12 pin technology that MUST be used with the Amaze. This is a real pain, just purchased two HTC-Amaze phones and taking them back for the Galaxy.
I hate it when they change technology and make all your charging cords in your phones and your computers obsolete and don't tell you. Also, the Amaze is designed for European drivers. The charging cord plugs into the left-upper middle of the phone and it is dangerous to pick up to unplug wile driving because the cord hits the steering wheel. How do you spell DANGER? Really heavy and clunky phone too. Galaxy has bigger screen and is lighter - another reason to pass on the Amaze. Be careful with this phone if you aren't aware it is in a tech world of it's own. Just replacing the charging cords in our autos and computers cost more than the phone. Sheesh!
Here is the link to help you from T-Mobile support.
//support dot t-mobile dot com/docs/DOC-3062 Turn the dot to a period in each case in your browser and you should be able to go to the T-Mobile page.
Click to expand...
Click to collapse
As mentioned, conventional microUSB cords work fine, and some of HTC's own documentation says so, some even recommend it. I do find I get a better/faster charge using HTC's cables,but they are functionally the same as microUSB. The odd connector is more secure, though -- it's longer and inserts further in the socket.
You should not be picking up or juggling your phone while driving. Period. End quote. Just don't.
I am also disappointed to the Nth degree with the Amaze, actually not so much the phone which is lovely and solid and attractive and loaded with hardware features, I'm furious with HTC's absolutely stupid mess with drivers, and refusal to quickly resolve issues with the software. It's October, 10 months after purchase, and I have problems with WiFi, Android Beam, Bluetooth, surprise shutdowns (just finding the phone has turned off by itself). In short, it's failed to function as a reliable phone.
I'll never buy from them again. Never. Ever. Google Nexus phones for me from now on, and not on a carrier contract either. I've been burned for the last time.
Thread moved to Q&A.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"If you choose not to decide, you still have made a choice"
Sent from my Galaxy Note (i717), using XDA Premium.
ChromeJob said:
As mentioned, conventional microUSB cords work fine, and some of HTC's own documentation says so, some even recommend it. I do find I get a better/faster charge using HTC's cables,but they are functionally the same as microUSB. The odd connector is more secure, though -- it's longer and inserts further in the socket.
You should not be picking up or juggling your phone while driving. Period. End quote. Just don't.
I am also disappointed to the Nth degree with the Amaze, actually not so much the phone which is lovely and solid and attractive and loaded with hardware features, I'm furious with HTC's absolutely stupid mess with drivers, and refusal to quickly resolve issues with the software. It's October, 10 months after purchase, and I have problems with WiFi, Android Beam, Bluetooth, surprise shutdowns (just finding the phone has turned off by itself). In short, it's failed to function as a reliable phone.
I'll never buy from them again. Never. Ever. Google Nexus phones for me from now on, and not on a carrier contract either. I've been burned for the last time.
Click to expand...
Click to collapse
From what I've read, the shutdowns may be caused by the battery. You might want to try replacing the battery you are using. So far I have not found one better than the OEM.
I know all the reviews said this phone got slightly warm due to the screen, but in my nearly year-long stint of owning this phone, I find that remark to have been grossly misrepresented. When charging, my phone gets extremely hot on the power button. After charging, it takes a good 5-10 minutes to cool off. While the phone is hot, (and I mean HOT,) the phone hiccups, stutters, and can become totally unresponsive. Applications act up, etc.
When I attempt wireless charging with my add-on receiver, things get infinitely worse. I cannot charge with the screen on and data connected.
In my car, I connect via BT to my car, my audio receiver, and my OB2 scanner. That doesn't seem to be a problem, other than BT being sometimes flaky. I have a wireless charger in my car, but I only used it once -- no point. Now, even with my 2.1a charger, I cannot keep my G3 topped-off while using GPS and streaming Spotify. The phone practically melts. Things are better when I'm blasting the A/C on it straight from a vent, (and worse if I try to use my heater in cold months.
Basically this thing is in a perpetual state of overheating. I have had three of these. My last unit overheated so badly that the screen became discolored. You might say that I expect too much from my phone, but my M7 had no issue, and my S5 did not overheat. I had to give up the Sammy for other reasons.
I have made various tweaks in the past in attempt to counter the sluggishness due to heat, but that's dangerous--and likely why my last phone actually failed. I decided to leave that alone and deal with the crippling slowness. Even something as simple as swiping a word on the Google Keyboard becomes impossible.
My question to you guys, is do you notice this burden on a daily basis? Perhaps the average person that doesn't need a charger all day can keep this beast cool? I am strongly considering the S6 because of the reports flooding in of how hot the Snap 810 runs compared to the Exy. What are your thoughts?
I haven't seen this behavior at all. I've had little blips of hotness, but I almost think it's more environmental in some cases. Certainly not while charging, and I routinely leave it plugged in while I'm using it or watching Netflix or something. I'm sure you've thought about this, but are you sure it's not your charger? Does it overheat after a full factory reset (i.e. out of the box)? If not, what specific add-ons and/or ROMs do you use?
SilverZero said:
I haven't seen this behavior at all. I've had little blips of hotness, but I almost think it's more environmental in some cases. Certainly not while charging, and I routinely leave it plugged in while I'm using it or watching Netflix or something. I'm sure you've thought about this, but are you sure it's not your charger? Does it overheat after a full factory reset (i.e. out of the box)? If not, what specific add-ons and/or ROMs do you use?
Click to expand...
Click to collapse
Due to the nature of DC, the charger cannot be the culprit in terms of overheating. Not staying topped off? Sure, but not the heat. The phone regulates all of that.
You are telling me that you can stream Spotify (highest setting for me,) and Google navigation, and your phone doesn't get blisteringly hot? I've been charging on the cable (instead of wireless,) to get my phone up from 93%, with the screen completely off, and it's pretty warm on the power button right now.
I am running stock ROM, (though rooted.) I have used various G3s, various ROMs, completely stock, various chargers, you name it. No matter what, this phone gets furiously hot when the screen stays on. Even using it as a clock on my desk causes it to heat up like no one's business. Streaming a movie causes it to get pretty damn hot. It seems like the environment of the car being warmer, and GPS being used with data is the main culprit. Like the internal heatsinks/paths become overwhelmed.
ScrapMaker said:
I know all the reviews said this phone got slightly warm due to the screen, but in my nearly year-long stint of owning this phone, I find that remark to have been grossly misrepresented. When charging, my phone gets extremely hot on the power button. After charging, it takes a good 5-10 minutes to cool off. While the phone is hot, (and I mean HOT,) the phone hiccups, stutters, and can become totally unresponsive. Applications act up, etc.
When I attempt wireless charging with my add-on receiver, things get infinitely worse. I cannot charge with the screen on and data connected.
In my car, I connect via BT to my car, my audio receiver, and my OB2 scanner. That doesn't seem to be a problem, other than BT being sometimes flaky. I have a wireless charger in my car, but I only used it once -- no point. Now, even with my 2.1a charger, I cannot keep my G3 topped-off while using GPS and streaming Spotify. The phone practically melts. Things are better when I'm blasting the A/C on it straight from a vent, (and worse if I try to use my heater in cold months.
Basically this thing is in a perpetual state of overheating. I have had three of these. My last unit overheated so badly that the screen became discolored. You might say that I expect too much from my phone, but my M7 had no issue, and my S5 did not overheat. I had to give up the Sammy for other reasons.
I have made various tweaks in the past in attempt to counter the sluggishness due to heat, but that's dangerous--and likely why my last phone actually failed. I decided to leave that alone and deal with the crippling slowness. Even something as simple as swiping a word on the Google Keyboard becomes impossible.
My question to you guys, is do you notice this burden on a daily basis? Perhaps the average person that doesn't need a charger all day can keep this beast cool? I am strongly considering the S6 because of the reports flooding in of how hot the Snap 810 runs compared to the Exy. What are your thoughts?
Click to expand...
Click to collapse
A simple solution might just be buying an external charger and spare battery combination and never use the phone for charging.
I have always bought external battery chargers and hot swapped a fully charged battery and put my dead battery on the external wall charger when I go to sleep.
Hope this helps.
(I've been buying Anker chargers & batteries on Amazon with success)
I think you're right. However I likely won't keep this phone much longer. S6 Active or G4 are calling my name...
Hey all,
Have had my v10 for a bit over a week now. Concerned that I'm having a few too many problems.
1) The battery appears to be draining at a very fast rate. Relatively light to moderate use is lasting ~8-12 hours. Nothing out of the ordinary app or utilization wise.
2) Even though I turn Location settings to battery saving (network only), every now and then it reverts back to high accuracy (gps and network). Assume some stupid app is doing this?
3) Seems like just after a few minutes of use, I can feel the back of the phone (near the power/volume buttons) getting quite warm.
4) When haptic feedback is enabled (using the home button or just typing on the keyboard), the vibrate feels/sounds ... off. Coming from a Note 3 anyway, this reminds me of a dying motor. Just has a buzzy noise to it.
5) I have a 2.1a 5.2v charger (that I got from my nVidia shield tablet) that I commonly use. When I use this charger on the v10, it makes my phone go berserk. In that, any typing or touch I do, the phone becomes ultra sensitive and double/triple clicks a key and just other random oddities occur. I use this charger on all other phones/tablets without issue.
6) Picasa album sync - Why isn't this working anymore (to see albums in gallery)? I don't even see it as an option under Google account settings.
Any feedback would be most appreciated. only have a few days left to return under the 14 day VZW policy. Thinking at the least to swap for a new V10, but if these are known/common issues. I love this phone, but getting really nervous that there are some QC issues here.
Thanks
adambean said:
Hey all,
Have had my v10 for a bit over a week now. Concerned that I'm having a few too many problems.
1) The battery appears to be draining at a very fast rate. Relatively light to moderate use is lasting ~8-12 hours. Nothing out of the ordinary app or utilization wise.
2) Even though I turn Location settings to battery saving (network only), every now and then it reverts back to high accuracy (gps and network). Assume some stupid app is doing this?
3) Seems like just after a few minutes of use, I can feel the back of the phone (near the power/volume buttons) getting quite warm.
4) When haptic feedback is enabled (using the home button or just typing on the keyboard), the vibrate feels/sounds ... off. Coming from a Note 3 anyway, this reminds me of a dying motor. Just has a buzzy noise to it.
5) I have a 2.1a 5.2v charger (that I got from my nVidia shield tablet) that I commonly use. When I use this charger on the v10, it makes my phone go berserk. In that, any typing or touch I do, the phone becomes ultra sensitive and double/triple clicks a key and just other random oddities occur. I use this charger on all other phones/tablets without issue.
6) Picasa album sync - Why isn't this working anymore (to see albums in gallery)? I don't even see it as an option under Google account settings.
Any feedback would be most appreciated. only have a few days left to return under the 14 day VZW policy. Thinking at the least to swap for a new V10, but if these are known/common issues. I love this phone, but getting really nervous that there are some QC issues here.
Thanks
Click to expand...
Click to collapse
i experience the same thing when playing games. about 5 mins into the game, i start to feel the back buttons and camera part start to get really really warm. im really bothered by it.
Its all common in android devices but i believe Sony android is very fast draining battery!!!
adambean said:
Hey all,
Have had my v10 for a bit over a week now. Concerned that I'm having a few too many problems.
1) The battery appears to be draining at a very fast rate. Relatively light to moderate use is lasting ~8-12 hours. Nothing out of the ordinary app or utilization wise.
2) Even though I turn Location settings to battery saving (network only), every now and then it reverts back to high accuracy (gps and network). Assume some stupid app is doing this?
3) Seems like just after a few minutes of use, I can feel the back of the phone (near the power/volume buttons) getting quite warm.
4) When haptic feedback is enabled (using the home button or just typing on the keyboard), the vibrate feels/sounds ... off. Coming from a Note 3 anyway, this reminds me of a dying motor. Just has a buzzy noise to it.
5) I have a 2.1a 5.2v charger (that I got from my nVidia shield tablet) that I commonly use. When I use this charger on the v10, it makes my phone go berserk. In that, any typing or touch I do, the phone becomes ultra sensitive and double/triple clicks a key and just other random oddities occur. I use this charger on all other phones/tablets without issue.
6) Picasa album sync - Why isn't this working anymore (to see albums in gallery)? I don't even see it as an option under Google account settings.
Any feedback would be most appreciated. only have a few days left to return under the 14 day VZW policy. Thinking at the least to swap for a new V10, but if these are known/common issues. I love this phone, but getting really nervous that there are some QC issues here.
Thanks
Click to expand...
Click to collapse
1, 2 and 6 I can believe and can be caused by a variety of reasons. 3,4 and 5 point to a defective phone. I am assuming you are using the charger that came with the phone.
Sent from my LG-H901 using Tapatalk
I've replaced the phone and everything but #6 has been resolved. Would love to figure out how to get Picasa sync working again.
A full factory reset fixed my heating problems.
Sent from my LG-H901 using Tapatalk
adambean said:
I've replaced the phone and everything but #6 has been resolved. Would love to figure out how to get Picasa sync working again.
Click to expand...
Click to collapse
Is picasa sync even a thing anymore? I thought it was all replaced with Google Photos.
Coming off my note 3,i used it all he time for desktop sync and then Mobile access.
adambean said:
Coming off my note 3,i used it all he time for desktop sync and then Mobile access.
Click to expand...
Click to collapse
I actually talked to a phone tester that works for LG here in San Diego. She's from South Korea, she deals directly with corporate in Seoul and translates for them. She said they know that a certain percentage of the phones are defective with overheating and GPS issues.
My V10 got so hot I thought it was going to catch fire. On night it was plugged into my powerpack charging, I woke up and the phone had shut off and it was hotter than I've ever seen a phone get. Like it shut off and just removed all restriction to the power just dumping into it. Kinda scary.
I did end up sending my V10 back under my 14 day return period. I've got another one coming tomorrow. Hopefully it will have no issues
hi my phone has recently had charging issues. i don"t think it is the cable as i have tried many cables and it does the same thing with all of them. Basically what it does is that it will stop charging for an instant, and then it will continue to charge. like there is a broken connection or a short. the weird thing is that i can start charging my phone just fine and set it on a table and without touching it or anything moving it at all it will do this. Some times it will stop charging up to 10 times per second. and my phone vibrates like crazy. could this be a software issue? Or is it almost definitely a hardware issue
I unfortunately experienced a similar issue which eventually resulted in my being forced to resort to Samsung's factory warranty...not once but twice...turned out being a intermittent short within my factory samsung charging cable..basically heated the phone internally eventually melting the circuit to the rear camera. After troubleshooting the cause after receiving phone number 3, I determined that any use while charging taxed the transformer causing it to heat up severely which over time damaged the cable and eventually killing the cam circuit... one way to test yours would be to go into settings, battery, and disable (fast charge)... if problem goes away, replace your charger/cables for equipment. if it remains, it most likely damaged the charging circuit (resistance usually makes it intermittent preceding complete failure.).any other cable will work and for the transformer. Any 5.0vdc at 2000mah will work for normal charging if using fast charge you need one that supports the technology (look for "adaptive fast charging label) throttles voltage up to 9vdc while slightly reducing the current...
as a final note: if you don't wanna replace your phone every few weeks, I strongly recommend using fast charge mode with your device powered off... Samsung engineers seriously dropped the ball calculating the current /heat.
csturgeon80 said:
I unfortunately experienced a similar issue which eventually resulted in my being forced to resort to Samsung's factory warranty...not once but twice...turned out being a intermittent short within my factory samsung charging cable..basically heated the phone internally eventually melting the circuit to the rear camera. After troubleshooting the cause after receiving phone number 3, I determined that any use while charging taxed the transformer causing it to heat up severely which over time damaged the cable and eventually killing the cam circuit... one way to test yours would be to go into settings, battery, and disable (fast charge)... if problem goes away, replace your charger/cables for equipment. if it remains, it most likely damaged the charging circuit (resistance usually makes it intermittent preceding complete failure.).any other cable will work and for the transformer. Any 5.0vdc at 2000mah will work for normal charging if using fast charge you need one that supports the technology (look for "adaptive fast charging label) throttles voltage up to 9vdc while slightly reducing the current...
as a final note: if you don't wanna replace your phone every few weeks, I strongly recommend using fast charge mode with your device powered off... Samsung engineers seriously dropped the ball calculating the current /heat.
Click to expand...
Click to collapse
That's weird... I've never had any problems using fast charging mode on my phone, nor have I had that charging problem that the OP is experiencing. I guess I got lucky with my device. It's horrible how rushed Samsung was getting this phone out on the market...
Sent from my Samsung Galaxy S6 Edge+ using Tapatalk
phiftyopz said:
That's weird... I've never had any problems using fast charging mode on my phone, nor have I had that charging problem that the OP is experiencing. I guess I got lucky with my device. It's horrible how rushed Samsung was getting this phone out on the market...
Click to expand...
Click to collapse
Granted, probably didn't help usually having memory intensive games and apps running in the background while charging but like you said "rushed"...I figure if I purchase a product with fast charging...it should be capable of doing exactly that with no "conditions" other than environmental ie:leaving in a hot car...
Hi,
I noticed my xperia 1 mark III is overheating even in normal use, especially in 120Hz mode. I hope sony will fix it as this device is really scalding.
It really burns!
This is the hottest device I ever had
Software version: 61.0.A.11.23
You're burning up your battery. Time is of the essence, resolve this issue fast. Shutdown the phone if it gets too hot!!!
Auto thermal shutdown may not protect the display/mobo especially if in hot ambient temperatures, in direct sunlight, or when charging.
Keep brightness at 50% or less.
Factory reset.
If that fails...
Find the apks or/and services causing to high drain.
If that fails, return the device.
The clock is ticking, Mr Wick tic-tok...
This is a serious problem. I took some photos and videos (4k and slowmotion) while standing in the sun. Outside temperature was about 23°C (73°F). After about 5 minutes I got an overheat message.
An app that I installed earlier registered an internal temperature of 40.5°c. It felt really hot to (while in a bumper case).
After I put the phone on a granite kitchen table it cooled down in about 10 minutes.
jordidejongh said:
This is a serious problem. I took some photos and videos (4k and slowmotion) while standing in the sun. Outside temperature was about 23°C (73°F). After about 5 minutes I got an overheat message.
An app that I installed earlier registered an internal temperature of 40.5°c. It felt really hot to (while in a bumper case).
After I put the phone on a granite kitchen table it cooled down in about 10 minutes.
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It is serious. Turn off the phone when it feels very warm before it goes over temperature.
Using a AMOLED display in direct sunlight is never a good plan. Limit it to seconds of use.
I have had this same problem since I got it to the point where I got an alert that some apps would be shutdown.
US Version purchased from Adoroma in the states : 61.0.A.11.23
Just another aggravating issue with this phone. Some are having boot loops of a sort also! What is wrong with these companies? Can they not produce a decent product anymore? 1300.00 and it's junk???????????
I am getting overheating as well, a little warm most of the time I use the phone.
Definitely was the 120hz display turned on. Less warm when the 60.
When using the wireless charger.
Anytime I use the cameras.
I am on the latest update as well.
Hm, very intriguing issue with $1300 flagship smartphone from such a respectable brand. I had similar problem with Xperia 1 II in several occasions. And... I think I know what's the problem (not bloody hot SD888 as you might suggest!). Please have a good look at dissasembly video:
Then compare it with $390 LG V60 ThinQ disassembly video from the same guy. Spot the difference! And it is - missing cooling system on Xperia 1 II / 1 III whereas LG V60 has quite big copper vapour chamber! Maybe that's why my LG V60 never gets really hot. So the question is ... WTF are you doing SONY?!
Well, I just sent back my first Pixel - 5A - for overheating. I have been watching the 1 iii and the 5 iii as a possible purchase...but I am turned off by the dedicated assistant button that might possibly be remappable... but for sure I will NOT buy either of these mark 3 phones if they overheat! Makes me sick just how badly most new phones are functioning.
Yeah same, it seems to turn off randomly when using the cameras and when 120HZ screen is on.
senzazn12 said:
Yeah same, it seems to turn off randomly when using the cameras and when 120HZ screen is on.
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I think it's the case for warranty replacement or even return if possible. This is one of the reason why I don't buy expensive brand new phones parallel imported (not officially sold in my country). Just because it means no proper warranty, no service, no nothing.
My Xperia 1 III is getting extremely hot even when taking photos (only 2-3) then get message about hot temperature and apps shutting down.
I use Streamlabs mostly (sometimes Prism) to broadcast to YouTube, foundthe phone almost useless! Overheating in seconds from start of s stream! I'm using my old Samsung Note 10 again as Sony wasn't simply useful.
Now I found a solution to it (sorry solution is too big word)
- I've turned "object tracking" off in camera
- I've turned autofocus on in camera
- I've turned 120hz off
Today we had hot day here in UK (27 Celcius ) I did my tests.
Streamlabs at 1080p , 7000kbps , 30fps run outdoor for about an hour smoothly. Connected to charger started to overheat.
Not to mention that tethering makes it hot quickly (so with Samsung).
Prism at 1080p 60fps run smoothly for couple of minutes and then crashed.
Didn't connect the charger.
I use Streamlabs to transmit 5-6 hours of stream into YouTube using mobile network in most if the times and whilst driving (so changing stations constantly)
I found that using WiFi it doesn't get as hot.
Also charging makes it very hot - SONY advertised it as able to by powered directly by a charger without charging battery, how and where do I find that option?
Is it available using car charger with quick charge 3.0?
I like the phone , like the shape , size and feel to it. Camera is OK (I own Sony a6500 )
Hate the fact of poor selfie camera in such expensive phone (I do live streams using selfie cam too)
Right I've ordered a return of my phone and have 30 days to send it back what alternatives do I have? Really like the SONY if it wasn't overheating I'd love it. Is there a solution to it? Cooler anything?
The things I like about the phone are:
*shape and overall feel in hand
*Cameras are ok don't really see if they great quality or not will still use my a6500 camera.
*Like the fact that can use sd card
*Love finger print reader in power button and seperate camera button
*like the fact that there's no rounded edges - hate them in my Samsung Note
I blame my problems with overheating by poorly made apps not the phone itself and not sure changing the phone will change it.
What are the options should I consider? Samsung S21 Ultra ? iPhone 12,13?
I'm a SONY fan and had many if their phones and that's why I'm looking for a solution otherwise would send it back straight away...
Can anyone help me with my problem?
Many thanks
Bart
Unfortunately greedy sony didn't provide any cooling solution to mark 3... Check disassembly videos, there is no any cooling solution at all, like you will find in asus - small vapor chamber etc. Literally nothing!
They knew snap 888 is overheating. They must have tested this device before releasing it, isn't it?
But no, still didn't apply any cooling solution. And that's a big shame and huge problem of this device.
Not sure if qualcomm provide any updated drivers to assess this problem or not. Or if sony will try to fix it. So far they did nothing and still it overheats. Mine too and you are right by saying that on 3G/5G it is hotter than on wifi.
I wonder how they can market battery as capable and better for 3 years with such hot device. Temperature of course has huge negative impact on battery longevity.
Sad but true
I'm quite shocked! Thanks for the info about disassembly videos...
I'm thinking if getting a cooler which you attach to the body.
What I forgot to mention that cameras itself (the lenses) don't get that hot is the area under them and closer to the centre. So must be processor and lack of cooling system.
Not sure what to do...
We have a hot weather now so I will test it intensively (if I was a Sony tester I'd never allow for the phone to be released like this).
Heating problems is why I keep saying that for any SOC/CPU/GPU manufacturer to keep upping the speeds of these things is STUPID! I can virtually guarantee that from now on every new CPU produced by all OEM's is going to overheat! Have you ever walked into a data center, with hundreds of servers running? You have to wear ear protection because the roar of all the internal cooling fans is deafening!
So then "we" attempt to put similar CPU's inside a device the size of a small remote control WITHOUT a fan and wonder why it overheats? There are only so many ways to keep the phone(s) cool. Use them while frozen solid in a block of ice, or better yet, stop running so many CPU/GPU intensive apps all at the same time. It's simple thermodynamics at work here. The more you have running at the same time, the harder the SOC needs to work, the hotter it is going to run. Another solution, that is literally unacceptable to most people, is to code in a lowering of the speed of the SOC. If this needs to be done then it becomes very clear that building a new, faster SOC every year is STUPID!
One more thing... I've heard that Xperia 1III is capable of powering the phone directly without battery charging to lower the heat...Does anyone know how do I turn this future on?
vanderbart said:
One more thing... I've heard that Xperia 1III is capable of powering the phone directly without battery charging to lower the heat...Does anyone know how do I turn this future on?
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This is applicable with the game enhancer. You can add some apps there and when you open it, you can enable HS power control. Also sony just release a new firmware that answer you with this issue.. you can check my video
vanderbart said:
One more thing... I've heard that Xperia 1III is capable of powering the phone directly without battery charging to lower the heat...Does anyone know how do I turn this future on?
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Have to sit at the outlet all the time? or how will this happen?
spine6 said:
This is applicable with the game enhancer. You can add some apps there and when you open it, you can enable HS power control. Also sony just release a new firmware that answer you with this issue.. you can check my video
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Thanks a lot , tomorrow I will be testing - doing long live stream on YouTube using Streamlabs, I always keep my phone under charger as I drive HGV sometimes for 3-4hrs non stop so battery would die.
It also going to be hot day here in UK and having the phone close to windscreen won't help - I know I shouldn't complain about overheating in such circumstances but my phone overheats even when taking photos although I have a feeling that after last system update its looking better , also as I mentioned before switching off object tracking has improved how smooth camera works using Streamlabs and Prism.
I'm considering buying a cooler for my phone too.
I will post my report tomorrow of how it went.
Many thanks
TPnavoio54 said:
Have to sit at the outlet all the time? or how will this happen?
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I found the future now in Game Enhancer app, you can power it directly. Not sure how it will perform yet. Tomorrow will send my report.
I often run streaming app in the background and not sure if Game Enhancer will work that way. I run nav app (Sygic Truck).
Heat problem has gone down significantly for me after the latest update yesterday. Usually the phone got really warm even with me just browsing using Chrome or going through Facebook. Now even when playing ROK or Mobile Legends it doesn't get that warm.