lost phone - Android Q&A, Help & Troubleshooting

hi
i have lost my android phone and i need help to get it back.
my gmail account is still loged in
is there any app that i can install remotely to locate the phone or give me some info.
or any way that help me to get my phone

Try Android Device Manager. Also contact your service provider and tell them it's lost. They will block the SIM and the IMEI and you might be able to get your phone back with help from the police.

Related

IMEI disappeared

Does anyone know how to get imei, back on my phone, as under device info it is gone, I want to get this back.

few problems

After rooting i can't send SMS any more.But for a while i didn't give effort into it and now i decided that i need the SMS but in meanwhile i forgot what firmware was i using.So i want to go completly back to stock because i think that is the problem.(I didn't root with same version as stock and now im screwed.) Is there any way for me to find out what GSGII firmware came with phone.Was bought in Slovenia.Europe
BlackWW said:
After rooting i can't send SMS any more.But for a while i didn't give effort into it and now i decided that i need the SMS but in meanwhile i forgot what firmware was i using.So i want to go completly back to stock because i think that is the problem.(I didn't root with same version as stock and now im screwed.) Is there any way for me to find out what GSGII firmware came with phone.Was bought in Slovenia.Europe
Click to expand...
Click to collapse
Before flashing back to anything, I would check one thing first: under Messaging > Settings > Message Center, is there a number there? If it is blank, you need to find out what that number needs to be for your carrier, and enter it there. My girlfriend's Captivate had this issue; it somehow lost that number, and SMS didn't work at all, sending or receiving. Once I re-entered the correct number in there, it worked fine.
Cant see how rooting would affected this, maybe the message center number is missing?
what app you using to send sms?

[Q] not registered on network

hi sorry to disturb everyone, before i proceed with my question, just want to say i have read other threads did more or less same an nothing happened... i was on i9300XXECM2 (KOR) 4.2.1 firmware, so i thought flash via odin 4.3 BTU firmware i did and it did not fix it, i can connect to internet and etc but cant make recieve text it says not registered on network, my apn settings are correct, ive done everything factory reset etc, the only thing i have not done is through root explorer on efs folder which has many other files and folders so would anyone be able to tell me what to do and how to fix it pleaseeee many thanks
If your serial number and imei are correct then try patched modem and kernel. Otherwise pay for a repair.
You don't give any information on how you broke it, so help is limited.
not registered
boomboomer said:
If your serial number and imei are correct then try patched modem and kernel. Otherwise pay for a repair.
You don't give any information on how you broke it, so help is limited.
Click to expand...
Click to collapse
i dont know how it was broken just found out when i put my sim in it said not registered on network, because its a phone from one of my family members, so dont know what caused it, can you give me a link for the patched modem and kernel please if you dont mind, i dont know which oneto use and a link too thanks, all i know is that my previous family member got the sim blocked due to some problem so they blocked the sim, but they cant block the phone as i can still use it cant ii i just cant make calls or recieve them or even text.... help me
It sounds like your imei has been blacklisted, contact your network provider as there is no way to reverse this without their help.
boomboomer said:
It sounds like your imei has been blacklisted, contact your network provider as there is no way to reverse this without their help.
Click to expand...
Click to collapse
can you give a link for the modem and kernel patch i will try that see if that works

Device unlock app issues MetroPcs Alcatel Fierce 4 5056N

Good afternoon guys ,
I highly appreciate if anybody coudl help me to fix the following issues. I have an alcatel fierce 4 5056N and when trying to use the unlock app i receive the same error no matter what i do "Failure in processing the request. Please reboot device and try again. " I have performed FRP and still the same , memory of the app have been cleared , phone have been reset and still same error , i need your help guys .
Bump
Anybody make any headway with unlocking this phone without having an activated SIM card installed?
Current MetroPCS/T-Mobile rules are 180-days consecutively active. Use the device unlock button while your service is still active on the 181st or 182nd day. After service is up, confirm IMEI is unlocked by asking the carrier if your choice.
I'm all for the official way of things (sometimes)... but I was given this phone and since it's a few leagues above my Cricket/AT&T ZTE Z835 (regardless of it being 6.0.1 instead of 7.1.1.) I'd be pretty pleased if I could just throw my cricket SIM inside without issues.

How to get IMEI and MAC adress back ?

I bought a Pocophone online, received it, and used it for about a month.
After one month, after Turning it off and back on completely, the wifi and cellular didn't work anymore. (was on MIUI)
I reflashed MIUI from TWRP, thinking it would solve the problem, but now I was stuck :
When you boot up MIUI for the first time (or after reflashing) you need to enter your MIUI account code to go on with the setup process. But that's no use, because with no Wifi or cellular, the phone cant check the password.
I have the IMEI (I don't know for the MAC address) printed on a sticker on the phone's box, but I didn't want to change it myself because I understand that's not completely legal ?... Anyway, I sent it back to client service and waited. They received it, and acknowledged the problem, but as they're an online reseller (big place in my country) they "sent it back to Xiaomi". So I waited again. Now, they're telling me that
Their technicians have denounced the warranty on the grounds that your equipment has been oxidized.
The cost of repairing your device is equivalent to the price of new equipment and has therefore been declared economically irreparable.
Click to expand...
Click to collapse
I know that's false, but I'm not in a position to tell them anything, so when I get my phone back, I'd like some pointers on how to fix it myself. I'm pretty sure I've got to fix the EFS partition, but don't know how.
I know this is not a hardware problem because the phone is still able to scan, and see and list wifi networks, and the message specifically says there is no IMEI and MAC adress.
Thanks to all of you !
PocoSteve said:
I bought a Pocophone online, received it, and used it for about a month.
After one month, after Turning it off and back on completely, the wifi and cellular didn't work anymore. (was on MIUI)
I reflashed MIUI from TWRP, thinking it would solve the problem, but now I was stuck :
When you boot up MIUI for the first time (or after reflashing) you need to enter your MIUI account code to go on with the setup process. But that's no use, because with no Wifi or cellular, the phone cant check the password.
I have the IMEI (I don't know for the MAC address) printed on a sticker on the phone's box, but I didn't want to change it myself because I understand that's not completely legal ?... Anyway, I sent it back to client service and waited. They received it, and acknowledged the problem, but as they're an online reseller (big place in my country) they "sent it back to Xiaomi". So I waited again. Now, they're telling me that
I know that's false, but I'm not in a position to tell them anything, so when I get my phone back, I'd like some pointers on how to fix it myself. I'm pretty sure I've got to fix the EFS partition, but don't know how.
Thanks to all of you !
Click to expand...
Click to collapse
Short & simple method. Flash a custom rom. It will solve your miui account issue. But I don't know if that will solve your wifi issue as well
Rowdyy Ronnie said:
Short & simple method. Flash a custom rom. It will solve your miui account issue. But I don't know if that will solve your wifi issue as well
Click to expand...
Click to collapse
Yes I tried this when i still had it, but the IMEI and Mac adress are still missing. A phone that cant "phone" is of no use...
Sorry to hear about your loss, how can they say it iodized? Whatever you can use it for a bit of experiments. Do you have any twrp backup if yes you can restore it .if not you can try with any efs backup of nay other device..not sure its possible or not any one here with more knowledge can do this and many in markets can do it too if you can provide them the proof of a legal purchase
I have even worse problem
PocoSteve said:
I bought a Pocophone online, received it, and used it for about a month.
After one month, after Turning it off and back on completely, the wifi and cellular didn't work anymore. (was on MIUI)
I reflashed MIUI from TWRP, thinking it would solve the problem, but now I was stuck :
When you boot up MIUI for the first time (or after reflashing) you need to enter your MIUI account code to go on with the setup process. But that's no use, because with no Wifi or cellular, the phone cant check the password.
I have the IMEI (I don't know for the MAC address) printed on a sticker on the phone's box, but I didn't want to change it myself because I understand that's not completely legal ?... Anyway, I sent it back to client service and waited. They received it, and acknowledged the problem, but as they're an online reseller (big place in my country) they "sent it back to Xiaomi". So I waited again. Now, they're telling me that
I know that's false, but I'm not in a position to tell them anything, so when I get my phone back, I'd like some pointers on how to fix it myself. I'm pretty sure I've got to fix the EFS partition, but don't know how.
I know this is not a hardware problem because the phone is still able to scan, and see and list wifi networks, and the message specifically says there is no IMEI and MAC adress.
Thanks to all of you !
Click to expand...
Click to collapse
My problem is activating phone after doing factory data reset.
Could not complete boot unlock so did factory reset. First screen after reset is black showing "device is locked"and has choice to "activate this device". OK, push that so get scree to enter password so I enter my Mi Account pwd but not work, get message "this device is associated with existing MI Account (186****877). Thiat number is NOT my Mi Account but must be locked inside my phone. I bought this new from Lazada and have no way get at that existing account. So what to do now??
tstar99 said:
My problem is activating phone after doing factory data reset.
Could not complete boot unlock so did factory reset. First screen after reset is black showing "device is locked"and has choice to "activate this device". OK, push that so get scree to enter password so I enter my Mi Account pwd but not work, get message "this device is associated with existing MI Account (186****877). Thiat number is NOT my Mi Account but must be locked inside my phone. I bought this new from Lazada and have no way get at that existing account. So what to do now??
Click to expand...
Click to collapse
I didnt do to much research, but this looks like it's an official seller. just send it to them for warranty.
Update : Deleted
Phone exchanged and files deleted.
Thank you for the offer but just a bit too chancy and i very much want my Pocophone to be just fully functional phone. The Lazada purchase was very much a legal purchase but the Lazada suppliers are individual shops which may be or not "Official" Xiaomi dealers. I have sent the phone in box and with copy of my receipt to Xiaomi in Bangkok, and hope to have good news from them after New Year. Hope and trust in Xiaomi doing the right thing; Thailand is not strong on customer protection.
Shinichi Kudo said:
I have an efs backup done just after unlocking. If you absolutely want your phone revived I can share it but I guess it will have my imei and mac. I don't know if you can change it but your device might work as a phone. Do tell me if you acknowledge the possible problems then I will give the backup qcn file to you.
Click to expand...
Click to collapse
if it is possible can you share me yours as I suffered from the same problem and now my phone is stuck and i cant boot into it without wifi or cell connection
Batsy538 said:
if it is possible can you share me yours as I suffered from the same problem and now my phone is stuck and i cant boot into it without wifi or cell connection
Click to expand...
Click to collapse
Is it possible to use your file and then change the iemi and mac address?
I had to flash to miui 9 in order to get into my phone now I can see my iemi and mac adress are unknown.
Im hoping I have the box still somewhere in order to restore the iemi with some application.
But not sure if there is anything else that can still be broken
lost my imei too i got them writen on the box but i think there is no working way to get them back in the phone
Shinichi Kudo said:
I have an efs backup done just after unlocking. If you absolutely want your phone revived I can share it but I guess it will have my imei and mac. I don't know if you can change it but your device might work as a phone. Do tell me if you acknowledge the possible problems then I will give the backup qcn file to you.
Click to expand...
Click to collapse
Can you give me efs file? thank you very much.

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