Hey guys,
The misses bought an LG G6 yesterday. Not once has she had LTE. She bought in Texas. Lives in Massachusetts. She's flying in tomorrow. So I'm not near the device. Could it be a setting that is turned off or do you think it's a problem with the radio? She bought it at Best Buy and it was the last one so she couldn't get a new one. I figured I would ask here but will probably end up at Best Buy tomorrow when she flies in.
Thanks in advance.
Have her go into settings, networks and more than make sure she has it set to global. Should be only possible issue as far as settings go.
Thank you. This is all I could come up with as well without luck. Guess we will return it.
Has she tried a factory reset with the sim card out. Setup phone on wifi than insert her sim card.
sefirosu0522 said:
Thank you. This is all I could come up with as well without luck. Guess we will return it.
Click to expand...
Click to collapse
Try getting it exchanged, bring another Verizon phone that is picking up LTE
Sent from my LGM-G600S using Tapatalk
Verizon Lg G6 doesn't show 4G LTE, it only shows 4G, wich I have looked up the dBm and it shows 4G LTE strength, and downloads fast as all get out, so it's just that they only put 4G in the phone instead of showing 4G LTE! Download the app, "Network Signal info", it will show you whether or not you have 4G LTE, or any signal strength!
bstollyy said:
Verizon Lg G6 doesn't show 4G LTE, it only shows 4G, wich I have looked up the dBm and it shows 4G LTE strength, and downloads fast as all get out, so it's just that they only put 4G in the phone instead of showing 4G LTE! Download the app, "Network Signal info", it will show you whether or not you have 4G LTE, or any signal strength!
Click to expand...
Click to collapse
This is not true. My lg g6 vs988 shows I have 4G LTE. So there you are wrong.
You have to look hard, it shows lte, but it's very close to 4G and hard to read
Related
I really like this phone but want to make sure that the LTE connection issues are able to be fixed with a software update. I hope Sprint isn't BS'ing on this. I have a couple of days to return the phone and want to make sure this is fixable before deciding to keep it.
Anyone know if the Sprint rep who said it's a software issue is telling the truth or BS?
At heart it is a good radio. No reason it shouldn't work as it's supposed to. So, the majority of the issue is software. And it is fixable. Maybe just as good as S3 and iPhone 5 LTE reception?
The big question here is if Sprint will actually fix it this time. Know that there were fixes for LTE in 2 previous ota's. To what extent they worked on it before, idk. Thinking that this time is make or break it.
So, the answer is wait and see. U can get out of contract if LTE doesn't work for u though. It's apart of your service plan. Gonna require persistence on your part to get out after the 14 days is up, but u can do it.
If I were u and needed a good LTE capable phone, I'd go with the S3. Because at this point, it is up in the air if it will receive LTE like it should in the near future.
Correction first update was wifi, second was lte lol
Hope so. Has to be software related since both this and the s3 have the same radio. And, since the airplane mode on/off trick gets it working, I'm lead to believe its software.
Sent from my EVO
celticking said:
Hope so. Has to be software related since both this and the s3 have the same radio. And, since the airplane mode on/off trick gets it working, I'm lead to believe its software.
Sent from my EVO
Click to expand...
Click to collapse
Airplane mode trick???
I really hope they can fix this. I decided to keep the phone after looking at the S3 screen and build quality I just couldn't switch. I really love the screen on this!! It is just as good as my wife's iPhone 5 in color reproduction. The S3 is nice but don't like PenTile as I can notice it and I don't like it when whites have a blue color to it.
The Evo LTE has the same SoC as the S3. If the Evo was having hardware problems with LTE so would the S3, but that is not the case (according to what I have been able to look up). Therefore it can be concluded that the LTE issues are software and not hardware.
docmalc said:
Airplane mode trick???
Click to expand...
Click to collapse
AKA Airplane Mode Dance
If you are in an LTE area and your phone is stuck on 3G, or if your phone is on LTE and it drops back down to 3G, then toggling Airplane Mode ON and back OFF will make the radio scan and re-latch to LTE.
That's the problem with our EVOs, it's an LTE threshold and handoff problem.
I live right on the edge of LTE coverage, so my phone will handoff to 3G because it decides the LTE signal is too weak. The problem is, in my area a "weak" LTE signal is MUCH faster than a strong 3G signal. If I go into my radio options and choose "LTE only" it will hold LTE signal all day long. So the signal is there, albeit weak.
What we need is a software fix that will change our radio's signal threshold so that it will prioritize a weaker LTE signal over 3G.
I'm tired of doing the airplane mode dance. If LTE is available, I want my EVO to latch on and stay on it even if it's weak.
Sent from my EVO
I use to get spotty LTE here in san Antonio so I thought it was the radio. But now I've been getting it pretty consistantly everywhere. So now I'm starting to think its there towers or something
Sent from my EVO using xda premium
mexlos said:
If I go into my radio options and choose "LTE only" it will hold LTE signal all day long.
Sent from my EVO
Click to expand...
Click to collapse
Any way to do this on sense? I've only got lte/cdma and cdma only options
banccalif said:
Any way to do this on sense? I've only got lte/cdma and cdma only options
Click to expand...
Click to collapse
Using a Sense ROM, open your phone dialer and type *#*#4636#*#*
Select "Phone Information" then scroll down to "Preferred Network Type" and that should give you the option you're looking for
Sent from my EVO
Or download the app "network" from playstore. Let's u do the same thing while less obtrusive and gives u more options.
Anthonicia said:
Or download the app "network" from playstore. Let's u do the same thing while less obtrusive and gives u more options.
Click to expand...
Click to collapse
Can you link it? I'm finding various apps named "network" something or another but none with just that solely as the title
The icon changed so I had a bit of trouble finding it but here you go Network app
mexlos said:
Using a Sense ROM, open your phone dialer and type *#*#4636#*#*
Select "Phone Information" then scroll down to "Preferred Network Type" and that should give you the option you're looking for
Sent from my EVO
Click to expand...
Click to collapse
Anthonicia said:
Or download the app "network" from playstore. Let's u do the same thing while less obtrusive and gives u more options.
Click to expand...
Click to collapse
om4 said:
The icon changed so I had a bit of trouble finding it but here you go Network app
Click to expand...
Click to collapse
Thanks guys! Installing app now and have the data code saved for a rainy day as well
Edit : after switching to lte only, I get no data (voice or sms) but im able to run a speed test using 4g. I live in L.A. but I connect to an Albuquerque, New Mexico server I'm not sure what else I'm to do to enable lte only and keep data
It's NOT true for me that switching it to LTE only will keep it connected. I still only keep the connection for about 10 seconds and then it goes back to 3G. My understanding is that option in both *#*#4634#*#* and ##DATA# is "preferred mode." It will drop back to 3G.
And I know for sure that Sprint and HTC have an open ticket on this issue of aquiring and keeping an LTE signal. They will eventually get a fix out for it.
I used the network tool post earlier and set mine to cdma/lte... So I get 4g and voice/text.. no evdo. Which is fine by me because evdo sucks anyway lol.
Works great I now can keep 4g in my house like my gfs gs3 and not switch back to crap-do
Sent from my EVO using xda premium
Someone try the 10/21 build of cm10 from deck.
I'm holding lte and seeing it places I couldn't get it before even when set to lte only.
This has completely corrected the issue for me.
Sent from my EVO using XDA Premium HD app
... after quickly ready through some of the threads here, there seems to be a problem with alot of EVOs not staying connected to LTE signal. In thier experiences thier phone will find the 4G signal then quickly drop back 3G or thier phone will not even connect to a 4G signal even though they are in a confirmed 4G area.
I never had this problem until recently. When 4G went unofficially live in Los Angeles my phone would switch seamless from 3g to 4g and back. It was just recently in the last week that my phone now will not connect to 4G unless I cycle through airplane mode. Once 'im on 4G my phones signal is rock solid and stays on 4G. When I'm out of a 4G area it drops back to 3G but will not swap back to 4G when I return to a 4G area.
It so weird that all of a sudden it started doing this. I notice that when this happens i'm at half (or less) charge. Maybe my phone is doing this to conserve battery.. i don't know. I can see if my phone did this from the get go but it's just weird that for two weeks it was fine and them all of a sudden the radios are not swapping correctly...
thoughts?
UPDATE : So i got off the phone with HTC and they said it is a tower/carrier problem. Is this possible?
tenfingas said:
UPDATE : So i got off the phone with HTC and they said it is a tower/carrier problem. Is this possible?
Click to expand...
Click to collapse
Possible: Yes.
But no, its exclusive to the EVO LTE. You can inform them that the iPhone 5, SGS 3 & LG Viper (I wouldn't say all of them, but some of them, you're just trying to get a point across) phones in your area, stay connected, where as the EVO LTE (say your's & a few others) does, not.
^It doesn't have to be true, but the fact that it is a bug, is true & it needs to be addressed. If it were carrier based, Sprint's other LTE phones would be in the same boat.
Say your'e reporting it as a bug & could you submit a ticket or add to an exsisting one. (Heck, they might not even have trouble tickets.)
People mess up the bug process by going back and forth with the rep, just stick you your guns & stay polite.
I think it's an Evo LTE thing myself. I just got LTE here in LA, and I actually just noticed that I was back on 3G for whatever reason. Got back on by airplane mode-ing.
Although, I will say that it has gone to 4G automatically in another part of LA, so I'm not sure what's going on with that.
I would've liked for the LTE to be a toggle like 4G was on the OG Evo.
I wpuldnt know, Arizona never gets any love haha
Sent from my EVO using xda app-developers app
I think it was the towers because all of a sudden my phone is switching seamlessly again.
Sent from my EVO using xda premium
Hi. I just got the Z2 last week and I need some help with my LTE set up.
1. I am using my nano Sim from my HTC One M8.
2. I downloaded the att file for internet settings
3. Network Mode - LTE (Preferred)
3. The icon reads LTE
Looks like everything is working, but when I run a speed test I get terrible results. Like 0.5 mbps bad.
I have tested in various locations,but always get bad results.
Any ideas?
Thanks!
Green1534 said:
Hi. I just got the Z2 last week and I need some help with my LTE set up.
1. I am using my nano Sim from my HTC One M8.
2. I downloaded the att file for internet settings
3. Network Mode - LTE (Preferred)
3. The icon reads LTE
Looks like everything is working, but when I run a speed test I get terrible results. Like 0.5 mbps bad.
I have tested in various locations,but always get bad results.
Any ideas?
Thanks!
Click to expand...
Click to collapse
LTE isn't all it's cracked up to be .. I got an LTE sim to try recently in a large city. It turned out that H+ was actually faster , LTE was 1-2Mb, H+ was 7-8Mb , however in a less populated area I got LTE upto 20Mb. It's still down to the network in the end.
Thanks for the reply defsix. I tested on h+ also. Same results at 0.5 Mbps.
I know it comes down to coverage, but LTE is good in my area. I tested my wife's iPhone and got about 5 mbps at the same time I got 0.5.
That's why I'm not sure if I don't have something set up right.
So if I am getting the LTE icon is it just bad luck?
Green1534 said:
Thanks for the reply defsix. I tested on h+ also. Same results at 0.5 Mbps.
I know it comes down to coverage, but LTE is good in my area. I tested my wife's iPhone and got about 5 mbps at the same time I got 0.5.
That's why I'm not sure if I don't have something set up right.
So if I am getting the LTE icon is it just bad luck?
Click to expand...
Click to collapse
I'm assuming you have the correct settings on your phone ? Network settings etc.
Did you call AT&T to register the IMEI of the phone to provision it?
I've heard from several folks on att that you have to call them to set it up.
Drop by an AT&T store to see if you can get a new SIM card. Yours maybe outdated such that the newer one which could have newer information to support other towers.
I'm actually to change my SIM card up because one area I usually go to is a bit weak and they did look at my SIM card info and told me mine was an older one and try getting a new one.
If you did all the updates on the phone it shouldn't even show LTE but 4G instead. From my understanding one of the updates broke the LTE symbol so it doesnt show anymore. Mine never says it and I live in an LTE Att area.
Just picked up a new G3 and new service provider in Verizon. Is it common to be stuck on 3G majority of the time in a decent size city? It sometimes in a blue moon switches to 4GLTE, but won't stay long.
I am with tmobile currently as well as that is my main carrier, but needed good coverage in the bad areas of Pennsylvania. Have awesome coverage where I live with tmobile, however with Verizon not so much.
Is it common?
I guess I have 14 days to decide. Any feedback greatly appreciated,
JesseMT4G said:
Just picked up a new G3 and new service provider in Verizon. Is it common to be stuck on 3G majority of the time in a decent size city? It sometimes in a blue moon switches to 4GLTE, but won't stay long.
I am with tmobile currently as well as that is my main carrier, but needed good coverage in the bad areas of Pennsylvania. Have awesome coverage where I live with tmobile, however with Verizon not so much.
Is it common?
I guess I have 14 days to decide. Any feedback greatly appreciated,
Click to expand...
Click to collapse
take it back... verizon locks everything down tmo allows you to be free .
sorry i didn't actually help you in regards to your question.
The only time I see myself switch to 3g is where I have crappy service at my parent's place. Otherwise I don't have that issue..
However I'm also not in Pennsylvania so someone else may need to comment on that bit.
Perhaps they're doing tower upgrades over there?
The G3 gets really good reception, on par or better than the Motorola phones which are known to have excellent reception. I'd give it a day or so to settle along with a few restarts to see if you can grab an updated PRL. Outside of that Verizon may not be great in your area. I have to go outside to get a decent 4G signal, inside it's 3G most of the time.
That's the thing, I still have my T-Mobile phone. I actually live in Ohio, however work in PA and a little of West Virginia where I get no signal and can only make emergency calls. When in Ohio, where I live I get amazing 4G signal on lte. 40 down and 10 up to where on Verizon where I live I get 7 down and barely 1 up. It's crazy... Then again I am on 3G most of the time.
So wifi it goes....
Also is it normal to be on wifi and next to it the 4G/3G signal shows. I only have a gig of data is why I ask. Don't want unwanted charges on my bill.
T-Mobile g Flex unfortunately will still be my main phone. Unlimited everything.
JesseMT4G said:
Also is it normal to be on wifi and next to it the 4G/3G signal shows. I only have a gig of data is why I ask. Don't want unwanted charges on my bill.
T-Mobile g Flex unfortunately will still be my main phone. Unlimited everything.
Click to expand...
Click to collapse
Yep that's normal, nothing to worry about there
Ok, thanks. Just worried as T-Mobile phone goes straight to wifi symbol only.
You could try switching airplane mode on and then back off
Sent from my VS985 4G using Tapatalk
kwkw480 said:
take it back... verizon locks everything down tmo allows you to be free .
sorry i didn't actually help you in regards to your question.
Click to expand...
Click to collapse
Explain this a little more.
Go to network and Switch to LTE from global. I had the same problem and that fixed it
leemsami said:
Go to network and Switch to LTE from global. I had the same problem and that fixed it
Click to expand...
Click to collapse
I did this and at 1st it gave me full bars. I did a reset for some reason and when it came back it's back to 1 bar. Weird....So does this mean I'll stay on 4G and won't pan back to 3G, if so might need to be on global in order to get signal in bad areas.
Thanks though, see what happens.
Things to try:
Power off take out the sim, power back on without sim, power off and put sim back in.
Call Verizon and have then send an update to your sim card.
Factory reset your device
Get a new sim card
toy028 said:
Things to try:
Power off take out the sim, power back on without sim, power off and put sim back in.
Call Verizon and have then send an update to your sim card.
Factory reset your device
Get a new sim card
Click to expand...
Click to collapse
It's a new phone and I would have to already take put the SIM. I mean I will as I dont get why I am constantly on 3G. Thought Verizon was good at penetrating buildings for 4G.
Not to mention even when I am on 4G it's no where near the speeds my tmobile phone gets.
Might have to chalk it up to so many people on big red....I guess as long as I get signal in the boonies I'll be okay. Just a little disappointed.
Thanks for the help.
I had this same issue and switching it from Global to CDMA/LTE fixed it for me. I've read that it shouldn't matter if it's on Global.... But I clearly saw the difference.
This G3 gets the same or better reception that my S4 does. I'm happy with it
- Sent From My G3
You should be on 4G, if it is available in your area. Signal strength is the main reason it'll drop to 3G, but that's only when your 4G signal drops above -100 dBm. Somewhere around the -115 is where mine decides it's better to switch to 3G. I even get some 1X's here at my desk, but I've got a crappy signal at my desk. If you're on 3G most of the time, then there's a problem. As stated earlier, take the following steps:
FDR (Factory Data Reset.) You'll lose everything, so back it up.
Go into the VZW store and tell them you want another SIM card. (Try not to handle it with your fingers and tell them not to handle it with theirs either.)
Replacement phone is the only other alternative.
If none of the above works, then you probably do need to switch back to T-Mobile. Just remember, you only have 14 days to figure this out!
Have you looked at a coverage map? Verizon does have excellent coverage but all carriers have holes
Sent from my VS985 4G using XDA Premium 4 mobile app
Looks like Verizon has spotty service in the area you described. Vzw May not be the best choice for you in that area. Especially if you travel.
Sent from my VS985 4G using XDA Premium 4 mobile app
leyvatron said:
Explain this a little more.
Click to expand...
Click to collapse
T-Mobile's version comes factory unlocked. It already has the TWRP recovery.
OTOH, T-Mobile's version is SIM locked and Verizon's isn't, so Verizon's version is more free if you ever need to travel internationally.
scy1192 said:
T-Mobile's version comes factory unlocked. It already has the TWRP recovery.
OTOH, T-Mobile's version is SIM locked and Verizon's isn't, so Verizon's version is more free if you ever need to travel internationally.
Click to expand...
Click to collapse
I got faith in the devs as far at unlocking this phone for a custom recovery!
- Sent From My G3
Hello everyone,
First post on XDA woo!
Anyway. I've been with android for since the Galaxy Nexus and continued using the nexus line up until the Nexus 5. Recently I got bored of stock android so I wanted to try out the LG G3. I'm currently on T-Mobile and was able to get a Verizon LG G3 basically for free. Popped my SIM card in, set up a T-Mobile APN. It worked fine. However. I have NO signal almost anywhere I am at all times (school, home, when I'm out and about). Could this be because of my APN? Is it a faulty phone? Because I'm using t-mobile on a Verizon phone?
Thanks in advance guys!
(Ironically enough, I have decent signal in the screenshot. Haha, I promise it's a miracle)
Sent from my VS985 4G using XDA Free mobile app
BluBlaze said:
(Ironically enough, I have decent signal in the screenshot. Haha, I promise it's a miracle)
Click to expand...
Click to collapse
Welcome to the XDA forums!
Actually your screenshot is showing only one bar of signal
What do you have the "Network Mode" set to? (Under the "System Select" settings.)
The 3 options are Global, LTE/CDMA, and LTE/GSM/UMTS.
For T-Mobile you probably need the LTE/GSM/UMTS mode.
Here is a thread where someone else set up their VS985 on T-Mo's network.
http://forum.xda-developers.com/verizon-lg-g3/general/factory-unlocked-lte-t-mobile-t2828543
Thanks for the warm welcome!
I checked my mobile settings and it was set to 'Global'. However when I tried switching it to either of the other two,options I get this error message (shown in the picture below).
I read the thread you posted. Unfortunately I couldn't find anything to help my specific case. I did find out that this phone reads a Band 4 LTE from T-Mobile. I went online and it seems that my area doesn't get Band 4 coverage for LTE. However even on my Nexus 5 I never got LTE because I think my data plan only,covered up to HSPA. Could this be a problem?
Thanks for the help.
Sent from my VS985 4G using XDA Free mobile app
Whoops. Forgot the screenshot. I don't know why but it's not letting me upload it.... Hmm. I'll just quote what it says.
"The network is not available. You can try global mode to see if alternate networks are available. Do you want to set network to global mode?"
Sent from my VS985 4G using XDA Free mobile app
BluBlaze said:
Thanks for the warm welcome!
I checked my mobile settings and it was set to 'Global'. However when I tried switching it to either of the other two,options I get this error message (shown in the picture below).
I read the thread you posted. Unfortunately I couldn't find anything to help my specific case. I did find out that this phone reads a Band 4 LTE from T-Mobile. I went online and it seems that my area doesn't get Band 4 coverage for LTE. However even on my Nexus 5 I never got LTE because I think my data plan only,covered up to HSPA. Could this be a problem?
Thanks for the help.
Sent from my VS985 4G using XDA Free mobile app
Click to expand...
Click to collapse
I use a VS985 on T-mobile, so I would offer my 2 cents. The only LTE band it supports for T-mobile is band 4, so if it is not offered in your area, you won't get LTE, but you can still get H, which is still quite fast. Your APN setting is correct. The signal bar for T-mobile is always low, usually 1-2 bars, but the LTE does not seem to be affected by it. I am in the Bay Area, and I typically get around 25Mbps and can get up to 57Mbps when at late night. I think it has to do with T-mobile network than the phone. In fact, I get slightly better signal on G3 than my Nexus 5.
Hmm. I am out of ideas. I mean, my Nexus 5 got great signal throughout my daily routine. Now the LG G3, with the same SIM card and data plan, gets NO signal. Not just BAD signal. I mean NONE. I'm starting to think it may be a faulty hardware problem? I might try and return it and try my luck with another phone. What do you guys think?
Sent from my VS985 4G using XDA Free mobile app
BluBlaze said:
Hmm. I am out of ideas. I mean, my Nexus 5 got great signal throughout my daily routine. Now the LG G3, with the same SIM card and data plan, gets NO signal. Not just BAD signal. I mean NONE. I'm starting to think it may be a faulty hardware problem? I might try and return it and try my luck with another phone. What do you guys think?
Sent from my VS985 4G using XDA Free mobile app
Click to expand...
Click to collapse
I noticed a drop in signal strength when I flashed to Lollipop... Long story short I hated Lollipop and with the radio not as good just Flash back to 10B and setting it up now and will leave it there. I never had any issues with 10B
Someone here on XDA mentioned that the Nexus5 supports band 2 LTE, which T-Mobile uses increasingly as it "'re-farms" it's old gprs towers. I know the G3 doesn't, and I am pretty sure the Nexus5 doesn't either, but if the other poster was correct that could explain your observations.
Sent from my VS985 4G using Tapatalk
BluBlaze said:
Hmm. I am out of ideas. I mean, my Nexus 5 got great signal throughout my daily routine. Now the LG G3, with the same SIM card and data plan, gets NO signal. Not just BAD signal. I mean NONE. I'm starting to think it may be a faulty hardware problem? I might try and return it and try my luck with another phone. What do you guys think?
Sent from my VS985 4G using XDA Free mobile app
Click to expand...
Click to collapse
I have Nexus 5 too, and that phone supports every band in the US including LTE band 2. T-mobile main LTE band is 4 but in some areas they use band 2, which is not support by G3. If you still have your Nexus 5, install LTE Discovery from Play store and you can check which LTE band you are on. If band 2, then you will need to sell your G3. Or I can sell my Nexus 5 to you, haha.
One more thing, I was playing around the Network mode on my G3, while it makes no difference in LTE reception, "LTE/GSM/UMTS" gives better 3G reception, so that is the mode you want your G3 to stay at.
Alright. So I tried the 'LTE Discovery' app. Unfortunately I couldn't learn anything as I don't actually recall ever getting LTE in my area (except at my fathers workplace a good ways a way. Probably since there is a cell tower right next door. Haha) Anyway. I'm thinking that the band receptors are my problem. I'm considering maybe returning this Verizon G3 and buying the T-Mobile G3 variant instead. Do you guys think I'll see any improvement?
Sent from my VS985 4G using XDA Free mobile app
Not if you are in a T-Mobile band2 LTE area. Even the T-Mobile G3 does not support band2 LTE. No LG G3 does.
It does support the high band, band21 I think, which is still more common for T-Mobile than band2. The vs985 doesn't support T-Mobile high band LTE. So, getting the T-Mobile G3 might help. Just remember that higher frequency bands tend to not penetrate buildings as well as lower frequency bands.
I looked at that LTE Discovery App... I would not leave that on your phone. It's a data miner.
Needs access to...
Device and App history
Location
Phone
Photos / media / files
Device ID and call info
Really all that. I don't think so. I would not install it at all. Just saying.
Some if these apps are crazy for what they want access to. I stay away from them.