Galaxy Note4 SM-N910C cert fail only emergency calls - Android Q&A, Help & Troubleshooting

Hey there!
From one day to another my phone stopped working. I did NOT modified in any way, always used offical firmwires.
It says only emergency calls, and when i call someone it says "not registered on network".
I did soft reset/hard reset and also firmwire update, no success. Tried every single soultion in settings (setting only GSM ect ect).
It can
-see the sim card (others too, also sims are working fine in other phones)
-has signal all the time
-see every other phone network (when i try to choose any it says the same "not registered on network" message)
-IMEI and SN number exist not empty or null
I bought it from a supermarket years ago out of the box, factory SIM free, not reported stolen, have my IMEI number when i type *#06#, BUT when i enter the service mode (*#0011#) it says:
CS: reg_denied
MM state: nocellavailabe
PS: reg_denied
GMM state: GMM_noservice
IMEI CERT: FAIL
Support net block : 1
What can be the problem and how could i fix without taking it to a service shop? Any idea/post appreciated.

got a similar problem . i can't register on network and on 0011 i get:
CS: reg_denied
MM state: Attempting ToUpdate
PS: reg_denied
GMM state: LimitedService
IMEI CERT: PASS
Support net block : 1
---------- Post added at 09:53 PM ---------- Previous post was at 09:52 PM ----------
novaw said:
Hey there!
From one day to another my phone stopped working. I did NOT modified in any way, always used offical firmwires.
It says only emergency calls, and when i call someone it says "not registered on network".
I did soft reset/hard reset and also firmwire update, no success. Tried every single soultion in settings (setting only GSM ect ect).
It can
-see the sim card (others too, also sims are working fine in other phones)
-has signal all the time
-see every other phone network (when i try to choose any it says the same "not registered on network" message)
-IMEI and SN number exist not empty or null
I bought it from a supermarket years ago out of the box, factory SIM free, not reported stolen, have my IMEI number when i type *#06#, BUT when i enter the service mode (*#0011#) it says:
CS: reg_denied
MM state: nocellavailabe
PS: reg_denied
GMM state: GMM_noservice
IMEI CERT: FAIL
Support net block : 1
What can be the problem and how could i fix without taking it to a service shop? Any idea/post appreciated.
Click to expand...
Click to collapse
something is wrong with your IMEI . is this phone refurbished or used by someone else ?

Hi, Any update for this?

Did anyone fix it?

techyrock said:
Did anyone fix it?
Click to expand...
Click to collapse
Sent it to Samsung service and they repleaced the motherboard and a few other stuff, but the main problem was that. I have no other info about this issue, working since then.

What about the IMEI?
Sent from my TA-1004 using Tapatalk

techyrock said:
What about the IMEI?
Sent from my TA-1004 using Tapatalk
Click to expand...
Click to collapse
IMEI number, other serial numbers pretty much stayed the same, never lost them. The only thing changed is the date of manufactoring since it has a new motherboard. It was free tho, I managed to get extended warranty, motherboard + service charge overall can go up to 100-150€ /don't take it as a fact/.
Service mode looks this now:
CS: reg_roam (roaming at the moment since on holiday)
MM state: NormalSrv
PS: reg_roam
GMM state: Registered
IMEI CERT: PASS
Support net block : 1

Related

[Q] clueless

This is the story. S3 bought in europe. stopped working immediatelly(i think. or maybe after some weeks) after. didnt get fixed service had some warranty issue.
When i say didnt work, i meant the telephone-side of the device it didnt recognise the sim. everything else works fine(even wifi)
I live in greece so i had the phone sent to me here in hopes to get it fixed. but before that i asked for it to be unlocked and my cousin supposedly(he s not really that tech savvy) unlocked it by the carrier.(even gave me the number to be sure everything's ok)
I originaly thought it might be a hardware issue cause the sim wasnt recognized(remember that problem happened on the original carrier its not a matter of lock) but the guy i had went to to fix it said the entire gsm part isnt working so its either a SOFTWARE (thats why i m asking help here) problem or the main board should be replaced.(think he tried to restore it even to original firmware)
After a lot of research here and on google i m kinda lost because so many things seem wrong at the same time.
1.when i type *#7465625# it goes to personalization but below that is blank. then after 2 seconds i get " Unfortunately. the processcom.android.phone has stopped." so i cant get info on whether its locked or not
2.when i type *#06# i get IMEI null / null "ok" ... so i cant see if it has the same as its written under the battery..
3.when i try to press the notification "software update" i get registering device... " attention! Processing failed "ok" "... so i cant even update to a (maybe) working patch
4. The sim it uses is micro sim and i dont have one available at the moment. so i only check the progress by dialling 911.(isnt it valid to assume even without a sim it would still dial?"out of service area")
5.
Model Number GT-I9300
Android Version 4.1.2
Baseband Version Unknown
Kernel Version 3.0.31-1042335 [email protected]#1 SMP PREEMPT mon MAR 11 17:32:43 KST 2013 (its like 2 hours before i picked up the phone from the guy who was seeing if he could fix it. does that mean he did something?)
Build Number JZ054K.I9300XXEMC2
STATUS
Network Unknown
Mobile network type Unknown
Service State Out of service
Roaming Not Roaming
Mobile network state Disconnected
ERI version Unknown
IMEI unknown
Device status Normal
IF this is a software problem i need your help to know where to get started... you have great guides like for the IMEI or the Baseband unknown message but i dont know where to start cause all these happen at the same time and i dont know which are related to the sim not recognised problem or something someone before me did..(forgot to mention the phone is NOT rooted or flashed to whatever. But i m going to do that when i know more about what i need)
ANY help or information on what is it that i m dealing with would be GREATLY appreciated.
giannisk21 said:
IMEI unknown
Click to expand...
Click to collapse
only a service centre can fix that I am afraid.
rootSU said:
only a service centre can fix that I am afraid.
Click to expand...
Click to collapse
But i have the Imei under the battery and i also have the unlock codes from the original carrier.. is there nothing to be done?
Get a microsim and test.
If fails, you can root and flash Samsung firmware again.
Can use s3 toolkit for above.
Come back after these.
Good luck
Sent from my GT-I9300 using xda premium
giannisk21 said:
But i have the Imei under the battery and i also have the unlock codes from the original carrier.. is there nothing to be done?
Click to expand...
Click to collapse
No. the IMEI is contained within the EFS Folder which is either missing or corrupt. Only a service centre can repair this. The IMEI number must be programmed into the device in order to connect to the network. This is why you cannot.
---------- Post added at 10:28 PM ---------- Previous post was at 10:28 PM ----------
dsachdeva said:
Get a microsim and test.
If fails, you can root and flash Samsung firmware again.
Can use s3 toolkit for above.
Come back after these.
Good luck
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
None of this will help.

Unable to Register On network

Hi this is starting to really bug me now Im unable to register on a network I get signal bars but only get emergency calls only tried dfferent sim cards and reverted back to latest official stock to no avail any suggestions please
As per multiple identical posts .
First is your IMEI correct
Are your mobile network settings correct
sim card correct and tested
correct modem and csc.
jje
Check your IMEI number. Sometimes, when we flash custom ROM, the phone looses its IMEI number. If it's true, you must use an EFS backup to restore it.
Second solution : your mobile phone was blacklisted (if it was considered as stollen).
Network
Hi thanks for the reply I have been searching I've checked my imei in status and it matches details under battery compartment i'm still paying for the phone (pay weekly) so no reason it would be blacklisted ok just tried another different sim card on Vodafone official s3 stock rom and it registered hmmm im on talktalk which uses voda I know this sim works but i'll get them to send me a new one thanks for your time guys

[Q] Unable to use Network: “Not Registered On Network”

I am using Samsung Galaxy Chat B5330 (officially upgraded from 4.0.4 to 4.1.2). It used to work fine, but since a few days I am not able to call or send sms or use any network related services. It gives me error : "Not Registered On Network". I tried applying manual network settings. At first it gives a pop up : "Registered on Network". But as soon as I try to make a call, the same error : "Not Registered On Network".
Also I haven't yet rooted my phone.
I thought that factory reset would have been the solution to my problem, but unexpectedly , this too did not work for me. Please help.
Check if your IMEI is intact (by dialling *#06#)
If it's good, make sure it isn't a network problem or server error from your carrier itself
iamareebjamal said:
Check if your IMEI is intact (by dialling *#06#)
If it's good, make sure it isn't a network problem or server error from your carrier itself
Click to expand...
Click to collapse
i have tried checking the imei and serial number. They are fine.
Also no problem with network provider because other phones with my simcard are able to use the network.
No problem with my sim card because it works on other phones.
Also my phone is able to use simcard of other phones.

[Q] SOLVED Phone stuck on emergency calls only?! (Blocked IMEI)

Yesterday on my way to my cabin my phone stopped connecting to network. I can't call, send messages and can't use mobile data. I tried to which sim card with a friend, but that didn't work. Is my phone damaged or is it just an error on the network?
Sent from my GT-I9300 using WIFI
EDIT: After flashing Xperianze ROM my phone had got the IMEI of a stolen S II in Kenya. Since the phone which had this IMEI was stolen it was blacklisted. So if you find out that your IMEI is changed simply use Kies to flash stock. Then your orginal IMEI is going to be restored!
Use these two links to check your IMEI:
Link 1 - http://swappa.com/esn
Link 2 - http://www.imeidetective.com/
Do check on both sites!

My S3 can't be registered on network?

Hello!
My phone doesn't has a Serial Number which is lost but i have IMEI so to prepair that i flashed the original frimware from Samsung from Kies by doing "Frimware upgrade and instalization" so Kies demanded the serial number and i put it that's how i resolved this issue and now i have the serial number and IMEI but the problem is that when making calls the phone says "Not Registered On Network" this problem occured to me when i wasn't having the SN but now how it could happen and i have the SN ? i tried to go to settings and selecting the network that should i connect to but nothing changed. I think that Cert File or the EFS partition touched? Please help me i'm really in a big problem :crying:
really?
there's no one can help us with this damn "Not Registered On Network" "No SIM" and this changed serial numbers?!
there are many sgs3 with these problem,
somebody help plz
we tried every modems, roms, stock roms, with odin and different recoveries,
best question is, how we can correct this changed serial number?
and yes, there is no samsung service in my area
Most likely the device is blacklisted. You don't just "lose" a serial number like a coin falls through a hole in a pocket..
Beamed in by telepathy.
The IMEI is the serial number.
Also, network registration errors can be one or more of being the SIM card, blacklisted IMEI and/or SIM card slot being bad itself.
Good luck!
Reb0t said:
Hello!
My phone doesn't has a Serial Number which is lost but i have IMEI so to prepair that i flashed the original frimware from Samsung from Kies by doing "Frimware upgrade and instalization" so Kies demanded the serial number and i put it that's how i resolved this issue and now i have the serial number and IMEI but the problem is that when making calls the phone says "Not Registered On Network" this problem occured to me when i wasn't having the SN but now how it could happen and i have the SN ? i tried to go to settings and selecting the network that should i connect to but nothing changed. I think that Cert File or the EFS partition touched? Please help me i'm really in a big problem :crying:
Click to expand...
Click to collapse
If you have your imei then only z3x box can do it , after rooting you have repair network from samsung tool 18.9 and thats it your problem will go out from your phone :good:
shivadow said:
Most likely the device is blacklisted. You don't just "lose" a serial number like a coin falls through a hole in a pocket..
Beamed in by telepathy.
Click to expand...
Click to collapse
yes this is what i got when i entered to imeidata site it's marked as blacklisted.
you can try with patched modem and patched kernel
i solve my problem with only emergency call
if that not help You
try with with diferent ril
sorry for my bad english
---------- Post added at 11:42 PM ---------- Previous post was at 11:35 PM ----------
semi2 said:
you can try with patched modem and patched kernel
i solve my problem with only emergency call
if that not help You
try with with diferent ril
sorry for my bad english
Click to expand...
Click to collapse
http://forum.xda-developers.com/galaxy-s3/general/ref-imei-efs-stuff-i9300-including-t2393289/page92

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