Weird sound issue with Pollux - Xperia Tablet Z Q&A, Help & Troubleshooting

I've a Pollux (SGP321) device. There's a weird sound issue with it. The normal sounds from apps or system don't work. I get no sound when watching​ a video on YouTube or playing videos from my gallery, though the notification tones work fine. I flashed different ROMs (CM14/13, Stock 5.1/4.4/4.1) but I still have this issue!
I use SoundAbout app to fix this issue and it works.
So I understood that it's not a Hardware problem. But if it's a software issue, it should be fixed by flashing a different ROM, but it doesn't!
Can anyone help me figure it out? Or maybe a way to fix this issue?
Thank you

Alok Bajaj said:
I've a Pollux (SGP321) device. There's a weird sound issue with it. The normal sounds from apps or system don't work. I get no sound when watching​ a video on YouTube or playing videos from my gallery, though the notification tones work fine. I flashed different ROMs (CM14/13, Stock 5.1/4.4/4.1) but I still have this issue!
I use SoundAbout app to fix this issue and it works.
So I understood that it's not a Hardware problem. But if it's a software issue, it should be fixed by flashing a different ROM, but it doesn't!
Can anyone help me figure it out? Or maybe a way to fix this issue?
Thank you
Click to expand...
Click to collapse
I think something gets screwed in system/etc/mixer_paths.xml file by your installed user app or mod.

Rootk1t said:
I think something gets screwed in system/etc/mixer_paths.xml file by your installed user app or mod.
Click to expand...
Click to collapse
If I copy paste this file from sgp321 of another person will it work?

Alok Bajaj said:
If I copy paste this file from sgp321 of another person will it work?
Click to expand...
Click to collapse
nothing prevents you from trying

Related

Youtube Problem

I have been using youtube app on kitkat 4.4.2. Then i upgraded to 5.0.2 and now whenever I open any video on youtube app... I get the error.
" connection to server lost..... touch to retry"
I dont know of any permanent fix but usually a reboot fixes it.
Typically ive found pausing a video before closing the app seems to prevent it from happening as often :/
Go in Developer Settings and DISABLE "use NuPlayer". Worked perfectly for me.
Malik99 said:
I have been using youtube app on kitkat 4.4.2. Then i upgraded to 5.0.2 and now whenever I open any video on youtube app... I get the error.
" connection to server lost..... touch to retry"
Click to expand...
Click to collapse
Whenever I get this problem I clear my cache.
That fixes it.
MSRemmert said:
Whenever I get this problem I clear my cache.
That fixes it.
Click to expand...
Click to collapse
Have you tried the solution I mentioned above? It should fix the issue permanently.
None of the solutions above works for me except a reboot. I've also noticed when this happens the camera, stock movies app and embedded videos in the browser do not work.
jubayerfarid said:
None of the solutions above works for me except a reboot. I've also noticed when this happens the camera, stock movies app and embedded videos in the browser do not work.
Click to expand...
Click to collapse
I believe your issue is different and somehow more serious than the one in the OP. Stock or custom rom?
guildamx said:
I believe your issue is different and somehow more serious than the one in the OP. Stock or custom rom?
Click to expand...
Click to collapse
I have found the same problem in the stock pretty rooted ROM and am now currently using existenz y. I have yet to use the purely stock Sony ROM.
jubayerfarid said:
I have found the same problem in the stock pretty rooted ROM and am now currently using existenz y. I have yet to use the purely stock Sony ROM.
Click to expand...
Click to collapse
I have your exact problem and I have tried a fully stock ftf. It's something in the video decoder going wrong, according to logcat. It is extremely annoying.
I still have this problem on 5.1.1 stock!!
---------- Post added at 11:01 AM ---------- Previous post was at 10:57 AM ----------
guildamx said:
Go in Developer Settings and DISABLE "use NuPlayer". Worked perfectly for me.
Click to expand...
Click to collapse
Also, I have tried this and it makes no difference
Same problem My son has the same smartphone and same version 5.0.2 and no issues. Both are rooted. Everything works fine after reboot and after few hours doesn't work YouTube app, video recording and video playback in stock video player app...
Same here. After couple of times when launching YouTube the error appears. I didn't try the camera, but going to YouTube via browser (except opera) also gives an error. Maybe Google will fix it someday.....
Sent from Xperia Z2
Luckily not from an iPhone = Yesterdays technology at tomorrows prices

Spotify shuffle only

I'm having an issue with the Spotify app on Tab S 10.5, suddenly only works on shuffle mode. Anyone who had this problem know a way to fix it?
Until last week I could select any song I wished normally, tried unnistalling the app or clearing cache but nothing changed. Google did not help much to find an answer.
I'm using IronRom v2.5.
Anyway any help is apreciated.
Very strange considering you are using a tablet. Anyway easy solution. Make sure you are rooted, install xposed for Lolipop and look for a module called "SpotifySkip" This will force spotify into tablet mode (also works on any phone) which will allow you to to choose any song rather than be forced to shuffle.
After some search on Spotify foruns I found this is happening on some other devices, mostly on Kindle Fire.
Instead of waiting for a fix this module should do the trick.
Thanks for the help.
EDIT: Actually the module didn't change a think, I tried other modules such TabletMetrics bus still no result.
My solution is unnistalling the app and try not to think about it.
GoldExperience said:
After some search on Spotify foruns I found this is happening on some other devices, mostly on Kindle Fire.
Instead of waiting for a fix this module should do the trick.
Thanks for the help.
EDIT: Actually the module didn't change a think, I tried other modules such TabletMetrics bus still no result.
My solution is unnistalling the app and try not to think about it.
Click to expand...
Click to collapse
Change Roms maybe to on a AOSP ROM?
rookie12 said:
Change Roms maybe to on a AOSP ROM?
Click to expand...
Click to collapse
Yeah it was the ROM's fault.
Or is it just spotify simply removes the (free) on demand play for tablet? I wont be suprised if they also do this on desktop
LoVeRice said:
Or is it just spotify simply removes the (free) on demand play for tablet? I wont be suprised if they also do this on desktop
Click to expand...
Click to collapse
Looking on spotify help forum this seems to be a problem that affects a lot of devices.
The only solution I found is using stock ROM without root or using a older version (4.0.0) of the app.

YouTube problem in z5c

I'm having this problem, is really annoying sometimes when I try to play videos on YouTube it says "There was a problem while playing. Touch to retry" I have to reboot my phone every single time that this happens, I don't know why, it's getting really annoying, what can I do?
Sent from my E5803 using Tapatalk
2
+1
I have the same problem.
suddenly, the camera stops working, and I get a message saying something like "the camera is in use by another application" message. and not in use by any application, or use a camera app third.
at the same time when the camera fails, if I put youtube I have the same error message, as if it had network, and you can not load the videos.
to me obliged to restart the terminal.
my phone is a compact Z5, yellow, it appears in the box 2.1 review.
bootloader currently open, had the installation stock, and to try to solve the problem I did a clean install of the latest version .200, with their wipes.
but the problem has resurfaced ...
any ideas?
Thank you, and happy holidays
Sent from my E5803 using Tapatalk[/QUOTE]
Fransis88 said:
+1
I have the same problem.
suddenly, the camera stops working, and I get a message saying something like "the camera is in use by another application" message. and not in use by any application, or use a camera app third.
at the same time when the camera fails, if I put youtube I have the same error message, as if it had network, and you can not load the videos.
to me obliged to restart the terminal.
my phone is a compact Z5, yellow, it appears in the box 2.1 review.
bootloader currently open, had the installation stock, and to try to solve the problem I did a clean install of the latest version .200, with their wipes.
but the problem has resurfaced ...
any ideas?
Thank you, and happy holidays
Sent from my E5803 using Tapatalk
Click to expand...
Click to collapse
[/QUOTE]
I have the same camera problem. Also can't play videos on Twitter, either. It happens after a while, but the only solution I have found is to restart the device. Anyway it appears again after some time. It's really frustrating. I hope to find a solution to fix this. I'm in the latest firmware version. 200 and have an unlocked bootloader. Hope Sony fixes this in a future update. I'm waiting for a custom Rom also just to see if this problem disappears, but is a new device so I guess I'll have to wait. Glad to see I'm not the only one with this problem.
Thanks, Happy holidays! [emoji2]
Sent from my E5803 using Tapatalk
I can also confirm both of those problems, both YouTube and camera. I also have unlocked bootloader and I'm running .152 currently. Really.. REALLY annoying. I can also confirm that the streaming problem doesn't only affect YouTube, but some other apps too, for example video streaming on Relay for Reddit or Facebook videos.
I'm running stock (locked bootloader) and I have the problem with the Youtube app. In my case, it happens with specific videos. I thought the problem was just the site being weird, but looks like that's not it.
Kallu609 said:
I can also confirm both of those problems, both YouTube and camera. I also have unlocked bootloader and I'm running .152 currently. Really.. REALLY annoying. I can also confirm that the streaming problem doesn't only affect YouTube, but some other apps too, for example video streaming on Relay for Reddit or Facebook videos.
Click to expand...
Click to collapse
Yeah, it also happens on other apps, like twitter, everytime I try to play a video it says "content not available" as I said the only solution I've found is restart the device, but after some time, the problem comes back again. It's really annoying because I have to restart the device every time. But for now I'm using Chrome to play Youtube videos. Another problem I have is that I can't add chrome bookmarks on desktop, it shows empty even though i have many bookmarks (including Youtube) , so I have to open Chrome app and then access Youtube. Hope the marshmallow update fix all this. Because it's really frustrating
Sent from my E5803 using Tapatalk
I was getting the YouTube issue on every video, but clearing the phone's cache (fastboot erase cache) seems to have solved it.
cassidyjames said:
I was getting the YouTube issue on every video, but clearing the phone's cache (fastboot erase cache) seems to have solved it.
Click to expand...
Click to collapse
Thanks for this reply. I'll try wiping the cache tomorrow and will report back if it fixes the problem for me.
My cousin has the same issue on Z3 Compact, after updating to Lollipop. On Kitkat it was fine. So it's certainly not device specific.
---------- Post added at 04:04 PM ---------- Previous post was at 04:04 PM ----------
cassidyjames said:
I was getting the YouTube issue on every video, but clearing the phone's cache (fastboot erase cache) seems to have solved it.
Click to expand...
Click to collapse
Can you do this with an locked bootloader? A bit funny though, since we did a factory reset, which would erase the cache partition.
cassidyjames said:
I was getting the YouTube issue on every video, but clearing the phone's cache (fastboot erase cache) seems to have solved it.
Click to expand...
Click to collapse
I cleared phone's cache via recovery but the problem appears again after a while. Is there a difference if I use fastboot command?
Sent from my E5803 using Tapatalk
rolo143 said:
I cleared phone's cache via recovery but the problem appears again after a while. Is there a difference if I use fastboot command?
Sent from my E5803 using Tapatalk
Click to expand...
Click to collapse
I see, no there's no difference. I presume it has to do something with the system, then just being easily fixable with clearing cache.
Kallu609 said:
Thanks for this reply. I'll try wiping the cache tomorrow and will report back if it fixes the problem for me.
Click to expand...
Click to collapse
Sadly, it didn't work for me. The problem is still there. I really hope this gets fixed in the Marschmallow update, I hate that I have to keep rebooting my phone.
problem still persists. sigh.
This is good news for me, I rooted mine the day I got it and thought it was ad blocker hanging up or something. I have to restart a few times a day to get by it.
The accessing sim notification is the worst though. That I wish I could fix.
Has anyone been experiencing this with the MM?
I can't recall this happening for about two weeks now.
Option to fix temporary
rolo143 said:
I'm having this problem, is really annoying sometimes when I try to play videos on YouTube it says "There was a problem while playing. Touch to retry" I have to reboot my phone every single time that this happens, I don't know why, it's getting really annoying, what can I do?
Click to expand...
Click to collapse
Before to start, I need to make clear some points. 1) I dont speak english very well 2) I am not a programmer
The youtube problem I fixed deleting the app and installed an old version.
The problem with the camera what I did was, I installed MM, and I used the official Kernel to root but I didnt install the Xposed.
I hope it helps you guys.
Kallu609 said:
Has anyone been experiencing this with the MM?
I can't recall this happening for about two weeks now.
Click to expand...
Click to collapse
I'm experiencing this with MM update (currently .182). Can't open youtube videos, take movies with camera, or use creative effects / sweep panorama etc. Reboot helps just for a while.
EDIT:
I discovered that problem with creative effects / sweep panorama is unrelated to video problems. After restart I can watch youtube videos and make movies with camera, but creative effects or any app related with taking photos doesn't work. Its interesting because 4k and Timeshift Video works. Any clues? Maybe i disabled too much preloaded apps, who knows.
I see that this thread hasn't been that active lately. Are you still experiencing this because I am, and it's pissing me off.
Sent from my E5823 using XDA-Developers mobile app
Kallu609 said:
I see that this thread hasn't been that active lately. Are you still experiencing this because I am, and it's pissing me off.
Sent from my E5823 using XDA-Developers mobile app
Click to expand...
Click to collapse
yup, I recently moved up to marshmallow and its still there. Ive tried every youtube version known to man and it still happens. I have to reboot so many times a day its ridiculous.
edit: I have noticed its linked to all video playback on the device, snapchat videos do not work without a reboot either.
civicsr2cool said:
yup, I recently moved up to marshmallow and its still there. Ive tried every youtube version known to man and it still happens. I have to reboot so many times a day its ridiculous.
edit: I have noticed its linked to all video playback on the device, snapchat videos do not work without a reboot either.
Click to expand...
Click to collapse
I didn't have this problem for a while but it has resurfaced again. When this happens I'm not able to play Facebook or Twitter videos & gifs, Youtube always says "There was a problem while playing. Touch to retry" it's frustrating I have to reboot phone to solve this and then it happens again every few hours or so.

WhatsApp low recording Volume

I noticed that voice memos and audio's recorded with whatsapp have very low Volume, my friends barely hear me. But Calling volume is very good and normal.
Andy ideas how to fix this (with root)?
Thanks
Any Idea how to increase mic gain for whatsapp?
Sent from my LG-H850 using XDA Labs
Same problem on my G5, with other apps the mic recording is perfect, so i think the problem is within WhatsApp, it will be fixed in the next version.
Lycidias said:
Any Idea how to increase mic gain for whatsapp?
Sent from my LG-H850 using XDA Labs
Click to expand...
Click to collapse
Erario said:
Same problem on my G5, with other apps the mic recording is perfect, so i think the problem is within WhatsApp, it will be fixed in the next version.
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Click to collapse
Hi guys, did you manage to resolve this? I'm having the same issue with whatsapp voice notes, everything else works fine.
Thanks
ninguno2 said:
Hi guys, did you manage to resolve this? I'm having the same issue with whatsapp voice notes, everything else works fine.
Thanks
Click to expand...
Click to collapse
on updated stock roms it's already been fixed. when you use cm/lineage you need to install a kernel with sound control, for example crazyKernel
Lycidias said:
on updated stock roms it's already been fixed. when you use cm/lineage you need to install a kernel with sound control, for example crazyKernel
Click to expand...
Click to collapse
Hi! THanks for your answer.
I must say first, that I'm not using an LG G5 but a Samsung Relay phone, is just I had the same problem and I'm trying to find a solution to people having the same problem.
Having said that, I never had problems with stock, it's with cyanogenmod 11. Do you think I can also use crazykernel? Did that fix the voice notes problem in whatsapp for your phone? I only have problems with voice notes, everything else works as expected.
Best,
ninguno2 said:
Hi! THanks for your answer.
I must say first, that I'm not using an LG G5 but a Samsung Relay phone, is just I had the same problem and I'm trying to find a solution to people having the same problem.
Having said that, I never had problems with stock, it's with cyanogenmod 11. Do you think I can also use crazykernel? Did that fix the voice notes problem in whatsapp for your phone? I only have problems with voice notes, everything else works as expected.
Best,
Click to expand...
Click to collapse
No you can't use crazykernel, they are device specific. Search for a Stock(if you are using Stock rom) kernel for your device with Sound Control
Lycidias said:
No you can't use crazykernel, they are device specific. Search for a Stock(if you are using Stock rom) kernel for your device with Sound Control
Click to expand...
Click to collapse
Oh I understand. Unfortunately i'm not using stock, but CM 11. Is with CM that I have this problem of whatsapp voice notes too quiet, in stock it works ok.
Thanks!
ninguno2 said:
Oh I understand. Unfortunately i'm not using stock, but CM 11. Is with CM that I have this problem of whatsapp voice notes too quiet, in stock it works ok.
Thanks!
Click to expand...
Click to collapse
Then look for a cm kernel

Microphone not working out of a call

Hello XDA!
I'm having troubles with my Honor 7 and the microphone is part of them...
It only works on a phone call (which is nice) but doesn't work when I'm taking a video, trying to talk to Google Assistant or thing like that.
Do you know how I can solve my problem?
Thank you for helping me!
RgDiabl0 said:
Hello XDA!
I'm having troubles with my Honor 7 and the microphone is part of them...
It only works on a phone call (which is nice) but doesn't work when I'm taking a video, trying to talk to Google Assistant or thing like that.
Do you know how I can solve my problem?
Thank you for helping me!
Click to expand...
Click to collapse
What are you using for taking vids? Stock or a downloaded app? Google asst. has been giving issues lately. Try updating the asst. via Google play. If that doesn't help, try uninstalling and reinstalling it. If that fails, grab an older version from apkmirror.
Tmobilefan906 said:
What are you using for taking vids? Stock or a downloaded app? Google asst. has been giving issues lately. Try updating the asst. via Google play. If that doesn't help, try uninstalling and reinstalling it. If that fails, grab an older version from apkmirror.
Click to expand...
Click to collapse
Thanks for trying to help me !
I tested the mic with the original Huawei camera, Snapchat and Fleksy keyboard. It's really weird !
RgDiabl0 said:
Thanks for trying to help me !
I tested the mic with the original Huawei camera, Snapchat and Fleksy keyboard. It's really weird !
Click to expand...
Click to collapse
Could be a hardware issue. I recommend you uninstalling the google app...clearing cache...reboot. reinstall Google App and reboot again.
Tmobilefan906 said:
Could be a hardware issue. I recommend you uninstalling the google app...clearing cache...reboot. reinstall Google App and reboot again.
Click to expand...
Click to collapse
Unrelated but does your phone sound quality drop when in a call? When im skyping/whatsapp calling with my gf the music or youtube quality becomes really bad. Did not have this problem with my one plus one
nikaizad said:
Unrelated but does your phone sound quality drop when in a call? When im skyping/whatsapp calling with my gf the music or youtube quality becomes really bad. Did not have this problem with my one plus one
Click to expand...
Click to collapse
Sometimes, but Maybe you have too many apps running at once. When I'm in a call, my lte goes to h+...it's normal as you are using the ril
Tmobilefan906 said:
Sometimes, but Maybe you have too many apps running at once. When I'm in a call, my lte goes to h+...it's normal as you are using the ril
Click to expand...
Click to collapse
Im using wifi though, its fast.
I think its more of a SoC problem
nikaizad said:
Im using wifi though, its fast.
I think its more of a SoC problem
Click to expand...
Click to collapse
No its a radio interface layer issue it's been ongoing since kitkat
Yes , I agree😌
Sent from my KIW-L22 using Tapatalk
Flash stock rom
jkccl9 said:
Flash stock rom
Click to expand...
Click to collapse
He is already in stock ROM.
He can try flash stock again to see if it's happening software issue or it is hardware
nikaizad said:
Im using wifi though, its fast.
I think its more of a SoC problem
Click to expand...
Click to collapse
Why not try a factory reset before reinstalling stock firmware. It's easier and in a sense achieves the same as a reinstall.

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