unable to hear the voice when receiving a call - OnePlus X Q&A, Help & Troubleshooting

When I'm on a call I can't hear the other person's voice very well and don't know how to increase the incoming ear piece volume...Any suggestions?

jeffharvey said:
When I'm on a call I can't hear the other person's voice very well and don't know how to increase the incoming ear piece volume...Any suggestions?
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Just confirming, you haven't muted it right?

My earpiece packed up slowly - got quieter and quieter and really 'electronic' sounding.
Managed to replace it myself - wasn't too difficult a job and the new part was less that £5!

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[q] noise cancellation issues in earphones

i have been using XZU for over a month now but one thing bugs me a lot, whenever i call and talk via using out of box earphones, i can distincly hear the background sound myself and somehow instead of cancelling that background sound, its amplies it and send it to the other end, ive heard many of my callers tell me that they cant hear my voice as the background sound is a lot when im not in such a noisy atmosphere.
anybody else has faced this issue? any idea whats wrong and how i can solve it?
I am experiencing exactly the same issue. The headset picks up all the background noise when I am having a call, and it is annoying because I can't hear clearly what my caller is saying.... I'm sure it is a bug... Am on software update 532 and this is really bugging me
Sent from my C6833 using xda app-developers app
khushrooirani2000 said:
i have been using XZU for over a month now but one thing bugs me a lot, whenever i call and talk via using out of box earphones, i can distincly hear the background sound myself and somehow instead of cancelling that background sound, its amplies it and send it to the other end, ive heard many of my callers tell me that they cant hear my voice as the background sound is a lot when im not in such a noisy atmosphere.
anybody else has faced this issue? any idea whats wrong and how i can solve it?
Click to expand...
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In settings/call settings there are some tick boxes you can try:
Hearing aids
microphone noise suppression
speaker voice enhancement
If they don't work then it must be a hardware issue. (ear piece with mic)
Personally I've never used the headphone set. I use the SBH-52 bluetooth unit
hamdogg said:
In settings/call settings there are some tick boxes you can try:
Hearing aids
microphone noise suppression
speaker voice enhancement
If they don't work then it must be a hardware issue. (ear piece with mic)
Personally I've never used the headphone set. I use the SBH-52 bluetooth unit
Click to expand...
Click to collapse
I confirm the same problem does not exist in Bluetooth headset but it only happens when you use a wired headset like the Sony MH750 supplied in the box. I have tried using other wired headsets and the same problem exist - your earphone just plays also the sounds that are received in the microphone so you are not only hearing the caller but you are also hearing your own voice as well as the noises of the surrounding environment.... really really annoying.

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