Facial Recognition - Xperia Z5 Compact Q&A, Help & Troubleshooting

I did a factory reset on my phone. It greatly improved my battery time (by almost 3x !!). After the reset I setup facial recognition. It worked perfectly for a couple days. However, today it stopped working. Any idea how it can be fixed?
Thanks in advance.

rebecker said:
I did a factory reset on my phone. It greatly improved my battery time (by almost 3x !!). After the reset I setup facial recognition. It worked perfectly for a couple days. However, today it stopped working. Any idea how it can be fixed?
Click to expand...
Click to collapse
I'm no specialist or anything but your question is just way too vague. Try resetting it again and this time just use a pin or fingerprint like everyone else.

Related

[Q] Camera and auto rotate not working

First post.
My wifes Samsung Galaxy S2 LTE from Rogers (i727R) which came with 2.3.5 got some water spilled on it. After letting it dry out the phone works fine but the camera just gives a "camera failed" error and the screen auto rotate doenst work at all in any app.
I got the camera working for a bit after doing a factory reset but but it stopped again a few days later. This made me think it was a software issue so I rooted the phone and tried flashing the stock rom back on using Odin which did not help either issue. To rule out that it is corrupted software, is there anything else I should try? New kernel?
When I enter *#0*# and go into the sensor test area, the accelerometer and magnetic sensors do not seem to be working. Gyroscope is working.
If more info is needed, let me know.
Thanks
Use this app to test if they are working: https://market.android.com/details?id=com.bartat.android.elixir&hl=en.
Thanks for the help. I installed elixer and looks like the accelerometer, gravity, linear acceleration, magnetic field, orientation and rotation vector sensors are not working.
Dyno-droid said:
Thanks for the help. I installed elixer and looks like the accelerometer, gravity, linear acceleration, magnetic field, orientation and rotation vector sensors are not working.
Click to expand...
Click to collapse
So that means it's a hardware problem. You'll have to carry it back under warranty (hopefully you have one).
That brings me to my next question.
I rooted and flashed the stock rom on with Odin, hoping that would fix it since the issue was initially fixed with a factory reset. Thought maybe a driver or something got corrupted.
From browsing the forums, it appears there is no way to reset the flash counter yet. Is that correct? If so, would it be worth waiting a while in hopes a fix comes out to reset the counter?
Dyno-droid said:
That brings me to my next question.
I rooted and flashed the stock rom on with Odin, hoping that would fix it since the issue was initially fixed with a factory reset. Thought maybe a driver or something got corrupted.
From browsing the forums, it appears there is no way to reset the flash counter yet. Is that correct? If so, would it be worth waiting a while in hopes a fix comes out to reset the counter?
Click to expand...
Click to collapse
Only a few devices are able to reset the flash counter (so far). You could try flashing a custom rom and see what happens.
NB.: Even if you could reset the counter, that wouldn't really benefit you in this case.

Sensors not present

Hi all,
This is my first thread... I've looked every forum, every existing thread looking for an explanation / solution, with no luck at all... I hope somebody has experienced this with its prime and found a solution, because I'm thinking in RMA it...
The thing is that my sensors stopped working! No accelerometer, no magnetometer. The screen rotates itself to portrait mode when an app asks for it, but it stays that way when exiting the app. I have to go to Settings -> Display to uncheck and check Autorotation to go back to landscape mode. This is annoying! I installed an app called Elixir 2 and in the sensors page only the microphone is listed as present. Every other sensor is displayed as not present.
I noticed it two weeks ago, but I wanted to look for a solution instead of getting it replaced. I think it came with a .15 and it was updated to .21 in the first connection to Internet. I waited for the .28 to be released just in case it fixed the problem, but it did nothing, still has the problem.
By the way, I tried a cold boot and a factory reset... still nothing.
If I can have any word from anyone I will be pleased!
Thank you!
PS: forgive my english, I'm from Spain
Get the app called elixir2. its free. Kirk show u detailed info on everything, including sensors. itll show real time info on them. allows u to cut them off n on or reset them. it might help.
demandarin said:
Get the app called elixir2. its free. Kirk show u detailed info on everything, including sensors. itll show real time info on them. allows u to cut them off n on or reset them. it might help.
Click to expand...
Click to collapse
Well, that's exactly what I did! I said it before It just shows an X beside every sensor and under them it says something like "not present" (I don't have the Prime here right now). In that sensors page the only one that is shown as working is the microphone.
Any idea?
Thank you anyway!
demandarin said:
Get the app called elixir2. its free. Kirk show u detailed info on everything, including sensors. itll show real time info on them. allows u to cut them off n on or reset them. it might help.
Click to expand...
Click to collapse
Here's a snapshot of the Elixir2 sensors' page.
Hi, I cannot suggest anything new to try.
Today I noticed some of my sensors were not working, tried playing Riptide and found I could not turn. Also tried a level app and found that the orientation was not being detected. My problem was fixed by powering off then turning on again. I did not try elixir2 before the power off, therefore could not say if my prime was in a similar state.
Good luck in getting your prime going again.
Cheers stv
Sent from my Transformer Prime TF201 using XDA
stvlgm said:
Hi, I cannot suggest anything new to try.
Today I noticed some of my sensors were not working, tried playing Riptide and found I could not turn. Also tried a level app and found that the orientation was not being detected. My problem was fixed by powering off then turning on again. I did not try elixir2 before the power off, therefore could not say if my prime was in a similar state.
Good luck in getting your prime going again.
Cheers stv
Sent from my Transformer Prime TF201 using XDA
Click to expand...
Click to collapse
Well, at least someone experienced the same... even with a reset I can't make it work. Is there any "ultra-reset" I can do?
Before .28 I get the same issue.
Sensor can restart after a reboot or a cold start, but after I plug on the dock or after a deep sleep,the sensor stop.
Sometime, after a restart the sensor was not recognized. I use elixir also to check.
Now with .28, the sensor work well.
DesmoRFR said:
Before .28 I get the same issue.
Sensor can restart after a reboot or a cold start, but after I plug on the dock or after a deep sleep,the sensor stop.
Sometime, after a restart the sensor was not recognized. I use elixir also to check.
Now with .28, the sensor work well.
Click to expand...
Click to collapse
Did you update to .28 over wifi or using a microSD?
Thank you!
Update done through Microsd.
I have tweaked buil.prop on .21 and result Fota didn't work.
Think also to make a cold reboot and clear cache of all application (can be done with elixir).
demandarin said:
Get the app called elixir2. its free. Kirk show u detailed info on everything, including sensors. itll show real time info on them. allows u to cut them off n on or reset them. it might help.
Click to expand...
Click to collapse
demandrin - off topic, do you know where I may be able to get the circiut board that has the microsd slot and the touch screen sensor connectors. I accidentally damaged the connectors and now I can only use the tablet with the keyboard dock as a mini laptop. I emailed Asus but they would not sell me the part. I wonder if Gary would be nice enough to sell me the part.
Is HP the only company that sells parts to customers (I love HP for that reason LOL!!)
DesmoRFR said:
Before .28 I get the same issue.
Sensor can restart after a reboot or a cold start, but after I plug on the dock or after a deep sleep,the sensor stop.
Sometime, after a restart the sensor was not recognized. I use elixir also to check.
Now with .28, the sensor work well.
Click to expand...
Click to collapse
An update with my problem: I finally installed the .28 through SD card, having wiped all the data first, and the result is the same: no sensors are present. No autorotation, no compass, no auto-brightness. Elixir shows only the microphone as one of the sensors, everything else is shown as "not available" (as shown on my previous snapshot).
Any help?
Thank you!
sunne2k said:
An update with my problem: I finally installed the .28 through SD card, having wiped all the data first, and the result is the same: no sensors are present. No autorotation, no compass, no auto-brightness. Elixir shows only the microphone as one of the sensors, everything else is shown as "not available" (as shown on my previous snapshot).
Any help?
Thank you!
Click to expand...
Click to collapse
And yesterday, with no reason at all, ALL of my sensors (accels, gyro, magnet field, etc.) started working again. I just powered the tablet on and voilĂ , everything was perfect! Elixir showed all the sensors up and running!
I think this post can be closed now... I hope it doesn't happen again!

[Q] Anyone else with fingerprint scanner issues?

So my fingerprint scanner worked flawlessly for about a week then issues started. It goes through spots where it won't recognize any of the scans. If I delete the scans and redo then it works great for a little while then won't recognize any of them again. Anyone else experience this? Thanks!
travistyofjustice said:
So my fingerprint scanner worked flawlessly for about a week then issues started. It goes through spots where it won't recognize any of the scans. If I delete the scans and redo then it works great for a little while then won't recognize any of them again. Anyone else experience this? Thanks!
Click to expand...
Click to collapse
no not yet had the phone for 2 weeks and is fine
Just had this issue myself today, I have both thumbs programmed in and it refused to accept either. Once I entered my password it was fine. Happened twice now.
Sent from my SM-G925F using XDA Free mobile app
Had to factory reset the phone because it said that the system cannot handle fingerprints.
Even with the security password didn't work. . .
Sammy really screwed up this phone trying to release it asap
travistyofjustice said:
So my fingerprint scanner worked flawlessly for about a week then issues started. It goes through spots where it won't recognize any of the scans. If I delete the scans and redo then it works great for a little while then won't recognize any of them again. Anyone else experience this? Thanks!
Click to expand...
Click to collapse
Occasionally it will go in can't recognize mode, but after doing a backup password it works fine. It's a very weird bug.
Maesedroid said:
Had to factory reset the phone because it said that the system cannot handle fingerprints.
Even with the security password didn't work. . .
Sammy really screwed up this phone trying to release it asap
Click to expand...
Click to collapse
I had this problem once. Then i simply input the emergency password, which worked.
Usually it has to do with the positioning of your thumb. Just make sure you place it at the right angle.

Fingerprint stopped working

Hi there,
All off the sudden, my fingerprint scanner stopped working. The problem is not that it doesn't recognise my finger, it's not working at all. Anyone having/had the same problem and maybe have a solution?
Thanks in advance,
Martin
I never got mine to work in the first place. It'll scan my finger but it won't ever recognise it as correct.
I use my fingerprint scanner without issues (in fact it's my new basic requirement if I need a new phone, wouldn't want to be without it). Have you tried to remove your fingerprints and add them again?
Yeah, I did try to remove them but it didn't help. Did a factory reset, but to no prevail. So I send it back for repairs

Fingerprint sensor problem

My MediaPad M5 (SHT-W09) has worked up well until yesterday. Now the fingerprint sensor is not working. I have rebooted, turned off & restarted it. I think the sensor MAy have worked again for a very short way but it is definitely does not work now.
The sensor does not work at logon, does not work for my banking apps and is not seen by other apps.Some apps say that there is no fingerprint sensor.
Has an app or something captured the sensor? If so how do I determine what is "hogging" the sensor?
Or is the sensor no longer working? Is so, is there any way to fix it?
Chris
Has anyone had the fingerprint sensor fail?
Chris
I also have the exact same problem.
It began a couple of months ago. The fingerprint sensor would show up for a couple of minutes after a reboot, but now it has disappeared permanently. Even the settings app won't show it after a restart.
Have you found a solution or some insights that could help us debug this?
I tried clearing the cache and sometimes it works for a while then the problem would reoccur. I did a reset to factory and this fixed the problem for a while.
I did cut back the number of apps.
Now it works perfectly and I don't know what caused the issue! It may have been a stray app.
Sorry about not giving a definite answer.
Chris
I have the mediapad m5 lite and I am having the same problem. It was complaining that the fingerprint hardware wasn't working and I restarted and now it is unaware it exists, even in settings. What was the cache you cleared? Did you have any luck further discovering what the cause is?
The fingerprint sensor works well now.
As I said previously, it must have been an app but I have no idea what
Sorry
Stay safe

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