Hey everyone, i recently purchased my dad a new Z5C for his bday from a seller on Ebay. I am a bit paranoid about it though because it is on 5.1.1 and i cannot update it. I have tried doing it from phone settings, and the Xperia companion, but both say it is up to date, and i included a pic of what i got from the Sony website when i checked the IMEI (http://support.sonymobile.com/global-en/software/). So am i missing out on some info, is the update not fully out yet, or is this reason to support my paranoia.
On a side note, i have tried installing 3 tempered glass screen protectors and have gotten a large halo all around (air on the sides that wont come out) each time, is this common, do the glass screen protectors suck for this phone or is something fishy with this phone?
Any help is greatly appreciated, thanks!
Here is a pic of the halo effect I was talking about plus those little bubbles a fifth of the way down. All 3 new protectors have had the same issue.
Must have bought from the same seller, because the same thing happened to me. I got mine today and it showed a message saying it was a prototype device, which is my guess for why it says it can't be updated and Sony claiming it to be up to date.
I am concerned about possible spyware and build quality issues, which is why I would like to upgrade it with a stock ROM ASAP. Sony probably won't help us, but maybe eBay can exert some pressure on the seller to take it back.
bla1413241 said:
Must have bought from the same seller, because the same thing happened to me. I got mine today and it showed a message saying it was a prototype device, which is my guess for why it says it can't be updated and Sony claiming it to be up to date.
I am concerned about possible spyware and build quality issues, which is why I would like to upgrade it with a stock ROM ASAP. Sony probably won't help us, but maybe eBay can exert some pressure on the seller to take it back.
Click to expand...
Click to collapse
I just talked to Xperia support about half an hour ago and they suggested doing a software repair via the Xperia Companion program. Except when I tried to do so, I got the error "UEGetPhoneInfoFailure" when I had to hold volume down and plug it I to the PC. I got the phone from here http://www.ebay.com/itm/142324022634
flizer said:
I just talked to Xperia support about half an hour ago and they suggested doing a software repair via the Xperia Companion program. Except when I tried to do so, I got the error "UEGetPhoneInfoFailure" when I had to hold volume down and plug it I to the PC. I got the phone from here
Click to expand...
Click to collapse
Yup, same seller. Did Xperia support mention if the phone is identical otherwise? One of the main reasons I got this phone, other than the size and specs, was the water resistance, which the Xperia X Compact lacks. I wouldn't mind keeping the phone if all that's different is the firmware, assuming we can get it flashed somehow. I'll give the software companion a try tomorrow as well and let you know what happens.
bla1413241 said:
Yup, same seller. Did Xperia support mention if the phone is identical otherwise? One of the main reasons I got this phone, other than the size and specs, was the water resistance, which the Xperia X Compact lacks. I wouldn't mind keeping the phone if all that's different is the firmware, assuming we can get it flashed somehow. I'll give the software companion a try tomorrow as well and let you know what happens.
Click to expand...
Click to collapse
The most surprising thing is that the phone was supposed to be sold either in the Netherlands or Norway (I don't remember which exactly) but other than that it is a normal phone. Warranty expired a few years back as well. But it is a genuine Xperia. I do really like the phone as well perfect size and good amount of power. And do let me know of the results. Hopefully we can get this sorted out
bla1413241 said:
Yup, same seller. Did Xperia support mention if the phone is identical otherwise? One of the main reasons I got this phone, other than the size and specs, was the water resistance, which the Xperia X Compact lacks. I wouldn't mind keeping the phone if all that's different is the firmware, assuming we can get it flashed somehow. I'll give the software companion a try tomorrow as well and let you know what happens.
Click to expand...
Click to collapse
The most surprising thing is that the phone was supposed to be sold either in the Netherlands or Norway (I don't remember which exactly) but other than that it is a normal phone. Warranty expired a few years back as well. But it is a genuine Xperia. I do really like the phone as well perfect size and good amount of power. And do let me know of the results. Hopefully we can get this sorted out
flizer said:
The most surprising thing is that the phone was supposed to be sold either in the Netherlands or Norway (I don't remember which exactly) but other than that it is a normal phone. Warranty expired a few years back as well. But it is a genuine Xperia. I do really like the phone as well perfect size and good amount of power. And do let me know of the results. Hopefully we can get this sorted out
Click to expand...
Click to collapse
yo guys if you want to update software, you need give a try for XperiaFirm which can be found in flashtool by androxyde its program for flashing sony firmware, in xperia firm you can download latest software for any xperia device and by the help of flashtool u can flash it to the device
meistr91 said:
yo guys if you want to update software, you need give a try for XperiaFirm which can be found in flashtool by androxyde its program for flashing sony firmware, in xperia firm you can download latest software for any xperia device and by the help of flashtool u can flash it to the device
Click to expand...
Click to collapse
Thank for the tip! I got the software and all, now I'm just wondering about which firmware to download. my CDA is showing to be 1298-5153 and i only found it under E5803 showing as customized Saudi Arabia , but my phone is E5823. Do i have to download the same CDA or can i just download 1298-7260 (customized Australia)?
flizer said:
Thank for the tip! I got the software and all, now I'm just wondering about which firmware to download. my CDA is showing to be 1298-5153 and i only found it under E5803 showing as customized Saudi Arabia , but my phone is E5823. Do i have to download the same CDA or can i just download 1298-7260 (customized Australia)?
Click to expand...
Click to collapse
meistr91 said:
yo guys if you want to update software, you need give a try for XperiaFirm which can be found in flashtool by androxyde its program for flashing sony firmware, in xperia firm you can download latest software for any xperia device and by the help of flashtool u can flash it to the device
Click to expand...
Click to collapse
Disregard the last message, i looked around some more and finally found my answer. Thank you so much for the help much!! I am now running the Australian 32.3.A.2.33
flizer said:
Disregard the last message, i looked around some more and finally found my answer. Thank you so much for the help much!! I am now running the Australian 32.3.A.2.33
Click to expand...
Click to collapse
Congrats! How did you go about upgrading it? I've been looking for a way to backup the TA/DRM keys before I took the plunge. I think the issue is that the keys are not in the standard format, but I can't verify. Were you able to get the keys somehow?
bla1413241 said:
Congrats! How did you go about upgrading it? I've been looking for a way to backup the TA/DRM keys before I took the plunge. I think the issue is that the keys are not in the standard format, but I can't verify. Were you able to get the keys somehow?
Click to expand...
Click to collapse
You don't have to worry about that because you don't have to open the bootloader. I just checked to be sure and I still got all my keys. Follow this guide here https://www.google.com/amp/s/b.marf...flashtool-and-xperifirm-guide/?marfeeltn=amp.
Make sure you install the drivers correctly for the programs, if using Windows 8,8.1, or 10 it gives you special instructions. The flash tool you can get from here http://www.flashtool.net/downloads.php.
As long as the software you get matches your model number it can be any country. There was no US for the E5823 I went with customized Australian. If you need anymore info just reply or send me a message
Neither of the two links work for me.
theshonen8899 said:
Neither of the two links work for me.
Click to expand...
Click to collapse
My bad I guess I posted them wrong. Try this. http://www.flashtool.net. and http://www.xperiablog.net/2016/03/12/install-xperia-marshmallow-using-flashtool-and-xperifirm-guide/
Yeah those work. I'll give it a try tonight, thanks!
Related
can root with superoneclick?
yes you can
is it available already? (and in what country/for how much)
svyr said:
is it available already? (and in what country/for how much)
Click to expand...
Click to collapse
Uk. Not sure on payas you go
Root via gingerbreak
Yer tested today gingerbreak super 1 clicl roots not sure where you go from. There but its cool with out custom stuff
Flash phone via SEUS and give me all files from folder C:\Program Files\Sony Ericsson\Update Service\db\13740270\blob_fs. i'm decrypt files.
Here's the dump of SK17 system:
http://forum.xda-developers.com/showthread.php?t=1198019
sur1k Сенькю
is there a link to show how to root this phone the easy way, i just want to get rid of all the SE junk.
thanks
svyr said:
is it available already? (and in what country/for how much)
Click to expand...
Click to collapse
ordered one for the Mrs yesterday, £240 SIM free
Available in denmark for 2300-3000DKR depending on carrier(over a 6 month period with usage), 2200dkr no contract.
Gonna get one in 1-2 weeks time. Glad to hear i can root with superoneclick, so i can erase all i don't want.
just got mine for HKD2100, thats GBP 165.50 no contract, the retail price in hong kong is HKD2198 (GBP 173.30) no contract needed.
before you buy, check for dead or bright pixels, this phone has lots of them, my first 1 had 10, and the other phones had 2-3, and my final one had 1 at the bottom of the screen, didn't quite check it in details, but since it a cheap phone, i'll stick with it.
here is the code to check it
*#*#7378423#*#*
Found one cheap in a store by accident today, so what was supposed to wait 1-2 weeks was bought today!
So far all i can say is that this is what the original mini pro should have been all along! The only negative things i can come up with is that the jack socket doesn't support HTC/iPhone headsets (there are quite alot of those, so alot of good ones) the jack seems to be some proprietary stuff again, the headphones that come with the phone are quite alot better than the ones with the x10 mini pro though.
The Keyboard is a little softer and got a slightly different layout (atleast the danish layout) than the x10 mini pro. Personally i liked the feedback from the x10, but i guess i just gotta get used to a softer keyboard.
Checked for dead pixels on mine, not a single one. So i'm happy.
Ask away if anyone got questions.
i actually checked in the in the shop for about an hour, didn't find anything, but when i got home checked it in a pitch black room, i found 10, some were very dull and hard to see, two were very bright, you need to look very carefully.
HI, not been able to root xperai mini pro sk17i with super one click (2.1 & also with 1.5) & neither ginger break worked.
I believe there are some issues with rooting gingerbread phones. in most of the 2.3.3 phones super one click doesn't works.
p.s. costs 15,200 INR for me
Tried rooting mine aswell, no luck with either of Them. Hope we can root em soon, the se bloatware is bugging my eyes
Sent from my SK17i using Tapatalk
z4 root doesn't work either.
Guys,
check the following thread if you want new forum for new minis:
http://forum.xda-developers.com/showthread.php?p=16580633
Leave your comments there.
may i have ur attention!
here it is:
[FIRMWARE][4.0.A.2.368][Mini Pro][SK17i][MANGO] Official Firmware + ROOT solution
post all ur queries in that thread...
Hello guys, I know it could sound really weird for you all, but here's my point: I just bought an Xperia Mini on eBay from a user claiming he had received it directly from Sony Ericsson as a free sample. I received it yesterday, it was unpacked and was sold together with the battery charger only. Nothing too strange.
By the way, after about half an hour I realized the phone had a front camera.
Ok, I watched the video and i know I'm a noob on XDA. But I'm no stupid
So don't tell me it's the light/proximity sensor! I wouldn't be here! It's a working front camera, since I can switch between this one and the "normal" one and take pictures. Here is a picture of the phone:
EDIT
Looks like I can't post links, so I'll just skip this step
Anyway, the other strange thing is that the phone comes with Android 2.3.3, build 4.0.A.2.368, and I can't update it. Not directly from the phone, nor using PC Companion. It just keeps saying the software is up to date.
So... have you ever heard of something like this? What should I do?
What is the phone model in the settings?
Model ST15i
I wrote to the seller, and he just answered me: he says that, working for a company that create applications for iOS and Android, they usually get five samples for each model. This is one of those. It could be, as I thought, a sort of "prototype". The thing is: I am grateful for the front camera, but I'd like to be able to get software updates, and this seems impossible. And also, I suppose that updating through "unofficial" ways would take to the impossibility of using the front camera.
i'm thinking of sending it back and buying a new one
I'm really envious right now...
really curious now.. Try adding photo's with the attachments feature !
where are you from?
can you share the link where you buy?
sorry for my bad english
Here's the picture of the phone... I wouldn't be envious at all, anyway. I have a couple of days to understand if I can update the phone, if updating causes the impossibility of using the front camera, and if - even worse - it can cause hardware incompatibilities, crashes, explosions or else. Then I have to decide if I want to send it back or not.
D'oh.
That's pretty cool... But it absolutely sucks that you can't update the firmware..
Maybe you can contact Sony and ask if there is any way to update..
gijs46 said:
That's pretty cool... But it absolutely sucks that you can't update the firmware..
Click to expand...
Click to collapse
That's my point.
gijs46 said:
Maybe you can contact Sony and ask if there is any way to update..
Click to expand...
Click to collapse
I doubt it... it looks like this is a "test" version that was long ago abandoned by developers... anyway, I'd rather buy a new phone. It's easier xD
@ahzoe
I'm italian and I bought it from a private seller, so I have a UNIQUE piece... wow, sooooo cool... lol
Feanor88 said:
That's my point.
I doubt it... it looks like this is a "test" version that was long ago abandoned by developers... anyway, I'd rather buy a new phone. It's easier xD
@ahzoe
I'm italian and I bought it from a private seller, so I have a UNIQUE piece... wow, sooooo cool... lol
Click to expand...
Click to collapse
Sell it to someone for better price
Someguyfromhell said:
Sell it to someone for better price
Click to expand...
Click to collapse
Do you want to buy it for 135 €? That's what I spent to get it...
If I was you, I wouldn't contact Sony about it
If it was a test product, don't think they will be happy that an Xperia Mini is roaming around in the wild with a front camera. In my opinion if you really want to update, flash a ROM that is made for the Xperia Mini Pro, then you might be able to use the front camera. There is barely any difference between the XMP and XM then the HW keyboard and the Front camera.
an update is not necessary. you can flash a custom roms
Izzy Stinson said:
an update is not necessary. you can flash a custom roms
Click to expand...
Click to collapse
That and just make sure you have a copy of current firmware.
Someguyfromhell said:
That and just make sure you have a copy of current firmware.
Click to expand...
Click to collapse
Well... how do I create a backup copy of my firmware? Because I'm not sure it's the same as the "normal" 4.0.A.2.368. By the way, if I flash a new ROM on my device, what happens if I try to restore to the original manifacturer firmware? Does the phone keep it in memory, or does it restore to the new, "clean" firmware?
Sorry for my bad English, I don't know how to explain it better -__-
Feanor88 said:
Well... how do I create a backup copy of my firmware? Because I'm not sure it's the same as the "normal" 4.0.A.2.368. By the way, if I flash a new ROM on my device, what happens if I try to restore to the original manifacturer firmware? Does the phone keep it in memory, or does it restore to the new, "clean" firmware?
Sorry for my bad English, I don't know how to explain it better -__-
Click to expand...
Click to collapse
Install CWM recovery and do a backup maybe it will work if anything goes wrong
This phone is original?
What you could do is flash any Rom you want, that is from a Stock Rom. BUT! Always back up your system so that you can go back to it if something goes wrong.
If you need any help on how to's and stuff like that just tell me and ill help you out.
I'm curious by this system
You can root, install recovery CWM and send me one backup?
at least you can use face unlock after the official ics update
Hi
So my ultra was on 40% when i took it off the wireless charger(magnets) and turned it off for the night. when i tried to turn it on it simply didnt do anything. tried the power + vol+ combination but vibrates a few times and thats it. tried to charge it but it shows the red led for a bit then blinks a few times and thats it. no matter what i try to do with it it simply doesnt want to turn on at all......
Pls help to figure it out if there is any hidden secret trick to make it run again....i can even put it on ebay since my data is on it :/
Thank you
knova15 said:
Hi
So my ultra was on 40% when i took it off the wireless charger(magnets) and turned it off for the night. when i tried to turn it on it simply didnt do anything. tried the power + vol+ combination but vibrates a few times and thats it. tried to charge it but it shows the red led for a bit then blinks a few times and thats it. no matter what i try to do with it it simply doesnt want to turn on at all......
Pls help to figure it out if there is any hidden secret trick to make it run again....i can even put it on ebay since my data is on it :/
Thank you
Click to expand...
Click to collapse
did you connect the charger the correct way?
blueether said:
did you connect the charger the correct way?
Click to expand...
Click to collapse
ok lets clear some stuff......this is my 30+ phone in the past 10 years so i know how to use thing ok ? also as far as i know you should not be able to plug the charger in the other way.........
Have you tried charging the phone with the regular micro USB port charging and leave it for some time. Also try pushing the red reset button underneath the right flaps beside the Sim tray.
bushako said:
Have you tried charging the phone with the regular micro USB port charging and leave it for some time. Also try pushing the red reset button underneath the right flaps beside the Sim tray.
Click to expand...
Click to collapse
yes left it on the charger but after a bit it starts flashing red and nothing next time it only flashes red for a bit then nothing....red hard reset button does nothing either :/
knova15 said:
ok lets clear some stuff......this is my 30+ phone in the past 10 years so i know how to use thing ok ? also as far as i know you should not be able to plug the charger in the other way.........
Click to expand...
Click to collapse
Yes, lets clear some stuff up, Ive seen too many xperia's killed with cheap connectors turned the other way to count... Are you really sure you didn't connect it incorrectly?
red flashing LED is a common symptom of killing the charging
blueether said:
Yes, lets clear some stuff up, Ive seen too many xperia's killed with cheap connectors turned the other way to count... Are you really sure you didn't connect it incorrectly?
red flashing LED is a common symptom of killing the charging
Click to expand...
Click to collapse
why are you trying to keep coming up with something crap like that ? you dont even worth a reply....i guess you didnt even fully read my original post BUT lets make life easier :
No it was always used as it should be it was working fine since i had it and yes it was ok when i turned it OFF and never came back on suddenly
Does it get recognized by your pc in fastest mode or flashmode? If not then according to what I've been reading about other xperia devices it's time you send it in to the service center.They've termed it the LED light of death.
knova15 said:
... you dont even worth a reply...
Click to expand...
Click to collapse
You are correct, not worth my time.
I guess over 1000 thankyous and 2 and a half K posts means jack when it comes to XDA, I'll remember that next time I suggest something that I've seen happen
blueether said:
You are correct, not worth my time.
I guess over 1000 thankyous and 2 and a half K posts means jack when it comes to XDA, I'll remember that next time I suggest something that I've seen happen
Click to expand...
Click to collapse
So I should be happy for you to ask me the most blond question about the charger cos u got a lot of thank you? Great…..
Next time ask it simply : did work without any issues before ? are you new to this smartphone stuff ? right away you can determine if you talk to a blond or an older person who is into changing the roms on 99% of his/her phones like clothes. This is the 2nd phone I never touched or rooted as I didn’t need to.
So to finish this off topic thanks for your reply !
And bushako :
Thanks will have a talk with sony tomorrow morning. Im even ok to sell it as for parts on ebay but if someone can retrieve it my data is still on it in offline mode till he/she connects to the net with it :/
What is wrong with you?
knova15 said:
ok lets clear some stuff......this is my 30+ phone in the past 10 years so i know how to use thing ok ? also as far as i know you should not be able to plug the charger in the other way.........
Click to expand...
Click to collapse
knova15 said:
why are you trying to keep coming up with something crap like that ? you dont even worth a reply....i guess you didnt even fully read my original post BUT lets make life easier :
No it was always used as it should be it was working fine since i had it and yes it was ok when i turned it OFF and never came back on suddenly
Click to expand...
Click to collapse
knova15 said:
So I should be happy for you to ask me the most blond question about the charger cos u got a lot of thank you? Great…..
Next time ask it simply : did work without any issues before ? are you new to this smartphone stuff ? right away you can determine if you talk to a blond or an older person who is into changing the roms on 99% of his/her phones like clothes. This is the 2nd phone I never touched or rooted as I didn’t need to.
So to finish this off topic thanks for your reply !
And bushako :
Thanks will have a talk with sony tomorrow morning. Im even ok to sell it as for parts on ebay but if someone can retrieve it my data is still on it in offline mode till he/she connects to the net with it :/
Click to expand...
Click to collapse
Your responses are totally uncalled for and completely disproportionate. Actually they're downright offensive. "Blond" - really?
Blueether is trying to help you with common troubleshooting practices. No one knows (or cares) who you are and what your technical expertise/background is. Even seasoned experts make common mistakes.
Not to mention that Blueether has contributed tremendously to this community. In all likelihood you have benefited from his work in some form or another. I don't think I can say the same about your profile. You were lucky he was willing to take a look at your problem.
No one owes you help. These guys are on here in their spare time with no renumeration. People like you ruin it for everyone else seeking to give/receive assistance.
Hi,
I have the same issue with my Z Ultra c6833, just the red led light when connected to the charger and pc. I dont get any responses to the buttons or any vibration when pressed. Before it died, It still powered on showing me the time and how much battery it has, around 92%. So decided to connect my magnetic charging cable to charge and waiting for the green led light meaning it's charging, but never got the green light and the Ultra never powered up again. Its on the official kitkat rom, not rooted and not a scratch, well babied. Tried charging it over night and the whole day, still just the red led light I get and computer doesn't even recognize it when it's plugged in.
Can I send it for warranty here in canada even though it's the c6833 model? Or can I send it to any service center to have it fix? And how much do you guyz think it will cause me to have it fix?
Thanks in advance for future replies.
Sent from my SM-N900W8 using XDA Free mobile app
rvnteck said:
Hi,
I have the same issue with my Z Ultra c6833, just the red led light when connected to the charger and pc. I dont get any responses to the buttons or any vibration when pressed. Before it died, It still powered on showing me the time and how much battery it has, around 92%. So decided to connect my magnetic charging cable to charge and waiting for the green led light meaning it's charging, but never got the green light and the Ultra never powered up again. Its on the official kitkat rom, not rooted and not a scratch, well babied. Tried charging it over night and the whole day, still just the red led light I get and computer doesn't even recognize it when it's plugged in.
Can I send it for warranty here in canada even though it's the c6833 model? Or can I send it to any service center to have it fix? And how much do you guyz think it will cause me to have it fix?
Thanks in advance for future replies.
Sent from my SM-N900W8 using XDA Free mobile app
Click to expand...
Click to collapse
EDIT: Information given to me below by the online Sony Rep was incorrect. See http://forum.xda-developers.com/showpost.php?p=56814703&postcount=17 for correct info.
Just talked to a Sony rep as I'm interested in buying this phone from the US and wanted to know about warranty etc. Your covered by 1 year manufacturer's but you have to send it to the centre with country of origin. I'm not sure if that means the country you bought it from (which was what I was asking because I wanted to buy it from the States) or the intended region of the phone. If your phone is under warranty (i.e. within a year of purchase) you should be able to get it fixed but you will have to mail it out of the country. If out of warranty I'm not sure -- may be able to get it fixed here.
unidentifier said:
Your responses are totally uncalled for and completely disproportionate. Actually they're downright offensive. "Blond" - really?
Blueether is trying to help you with common troubleshooting practices. No one knows (or cares) who you are and what your technical expertise/background is. Even seasoned experts make common mistakes.
Not to mention that Blueether has contributed tremendously to this community. In all likelihood you have benefited from his work in some form or another. I don't think I can say the same about your profile. You were lucky he was willing to take a look at your problem.
No one owes you help. These guys are on here in their spare time with no renumeration. People like you ruin it for everyone else seeking to give/receive assistance.
Click to expand...
Click to collapse
1st when you cant see someone (personal conversations versus typing)and the first ish help is if i used the charger the right way anyone would go nuts....In the first post i detailed as much as possible to make sure i wont get the "common" resolution options hence they were all tried and failed.
2nd yes it is great but that means he can read too just like you if you read it from the beginning. I would of been lucky if i get the right attitude from the other end too.
3rd i didnt say anyone owe me help. i searched,read,and asked when all failed. in my spare time i run non-profit help and information sites +teaching beginners for free so don't need lessons how to use my spare time. People like you who doesnt read ruin communities to be fair. Read first ask 2nd is what i do and did in the past almost 20 years since i had my 386. so go and read it again and troll somewhere else with you logic.
Thx
rvnteck said:
Hi,
I have the same issue with my Z Ultra c6833, just the red led light when connected to the charger and pc. I dont get any responses to the buttons or any vibration when pressed. Before it died, It still powered on showing me the time and how much battery it has, around 92%. So decided to connect my magnetic charging cable to charge and waiting for the green led light meaning it's charging, but never got the green light and the Ultra never powered up again. Its on the official kitkat rom, not rooted and not a scratch, well babied. Tried charging it over night and the whole day, still just the red led light I get and computer doesn't even recognize it when it's plugged in.
Can I send it for warranty here in canada even though it's the c6833 model? Or can I send it to any service center to have it fix? And how much do you guyz think it will cause me to have it fix?
Thanks in advance for future replies.
Sent from my SM-N900W8 using XDA Free mobile app
Click to expand...
Click to collapse
Hi
I been to about 50 shops nobody were able to fix it nore there was any solution online anywhere The best you can try is to sell it on eBay they will bid it over £100 easily if your screen is in mint condition.
knova15 said:
1st when you cant see someone (personal conversations versus typing)and the first ish help is if i used the charger the right way anyone would go nuts....In the first post i detailed as much as possible to make sure i wont get the "common" resolution options hence they were all tried and failed.
2nd yes it is great but that means he can read too just like you if you read it from the beginning. I would of been lucky if i get the right attitude from the other end too.
3rd i didnt say anyone owe me help. i searched,read,and asked when all failed. in my spare time i run non-profit help and information sites +teaching beginners for free so don't need lessons how to use my spare time. People like you who doesnt read ruin communities to be fair. Read first ask 2nd is what i do and did in the past almost 20 years since i had my 386. so go and read it again and troll somewhere else with you logic.
Thx
Click to expand...
Click to collapse
You're right about one thing: your posts speak for themselves.
rvnteck said:
Hi,
Can I send it for warranty here in canada even though it's the c6833 model? Or can I send it to any service center to have it fix? And how much do you guyz think it will cause me to have it fix?
Click to expand...
Click to collapse
Just to follow up. I bought a device on ebay that stated the location as Memphis. The fedex shipment is actually coming from Singapore.
I chatted with an online rep and further called Sony Canada and they both confirmed that a device under 1 year manufacturer's warranty CAN be given to a Sony Canada Service Centre. The only caveat is that they cannot give a turnaround time (it's usually 2 weeks or something) as they say they may need to get parts from abroad.
I'm not sure how much that would apply for a C6833 as it's more or less the same as the C6806.
But there you have it.
Thanks for the reply Unidentifier
When I called Sony Canada on Nov 9th, they verified my c6833 still under warranty by checking the IMEI number. They emailed me the RMA number and shipping label for Purolator ( Shipping out and back is free, so I didn't spend a penny ) Service Center here in my area in Toronto is in Mississauga.
The rep told me that it will take a little longer than the standard 2 weeks to get it back because the device is an Asian/European version, because there's chances they might order the parts from it's place of origin.
But to my surprise, after they received my c6833 on Nov 12th I got a notice form Purolator last Nov 18th that my device came back from the service center already. So picked it up at the depot, at first I was so worried because I'm thinking maybe they didn't fix it cause it came back to quickly. After inspecting the device and the documents that came back with it, found out that they replaced it with a new Bell c6806 on Kitkat v. 14.4.a.0.108 but unlock, it works with Koodo and Rogers sim.
So all is well now, just not sure if I lost something because they gave me a c6806 instead of my previous c6833.
My only question now is how to prevent this from happening again? My feeling is that the magnetic charging cable is the reason why my device died, maybe that's the reason why Sony never made an official magnetic charging cable. Because there's always high chances you'll attach it in the wrong way. Unlike with the charging dock, it won't go in and connect itself unless it's putted in the right way.
Overall warranty experience with Sony is awesome! ?
unidentifier said:
Just to follow up. I bought a device on ebay that stated the location as Memphis. The fedex shipment is actually coming from Singapore.
I chatted with an online rep and further called Sony Canada and they both confirmed that a device under 1 year manufacturer's warranty CAN be given to a Sony Canada Service Centre. The only caveat is that they cannot give a turnaround time (it's usually 2 weeks or something) as they say they may need to get parts from abroad.
I'm not sure how much that would apply for a C6833 as it's more or less the same as the C6806.
But there you have it.
Click to expand...
Click to collapse
Sent from my SM-N900W8 using XDA Free mobile app
rvnteck said:
Thanks for the reply Unidentifier
When I called Sony Canada on Nov 9th, they verified my c6833 still under warranty by checking the IMEI number. They emailed me the RMA number and shipping label for Purolator ( Shipping out and back is free, so I didn't spend a penny ) Service Center here in my area in Toronto is in Mississauga.
The rep told me that it will take a little longer than the standard 2 weeks to get it back because the device is an Asian/European version, because there's chances they might order the parts from it's place of origin.
But to my surprise, after they received my c6833 on Nov 12th I got a notice form Purolator last Nov 18th that my device came back from the service center already. So picked it up at the depot, at first I was so worried because I'm thinking maybe they didn't fix it cause it came back to quickly. After inspecting the device and the documents that came back with it, found out that they replaced it with a new Bell c6806 on Kitkat v. 14.4.a.0.108 but unlock, it works with Koodo and Rogers sim.
So all is well now, just not sure if I lost something because they gave me a c6806 instead of my previous c6833.
My only question now is how to prevent this from happening again? My feeling is that the magnetic charging cable is the reason why my device died, maybe that's the reason why Sony never made an official magnetic charging cable. Because there's always high chances you'll attach it in the wrong way. Unlike with the charging dock, it won't go in and connect itself unless it's putted in the right way.
Overall warranty experience with Sony is awesome! ?
Sent from my SM-N900W8 using XDA Free mobile app
Click to expand...
Click to collapse
Thank for getting back with the positive story. I wonder if the OP actually did anything to get theirs fixed other than slag me off
blueether said:
Thank for getting back with the positive story. I wonder if the OP actually did anything to get theirs fixed other than slag me off
Click to expand...
Click to collapse
About the question : sent the unit to Sony and they asked for £12 to find out it is dead. When i received it back went to another mobile repair shop just incase and they shown me that whatever they did they actually fried the mobo and cracked it too in the "diagnostics" process. So i took the screen out and sold it on eBay to get back at least some money after all the months of searching reading arguing waitingFORsony etc.
Hi; is there an update for z3v with build N° 23.1.D.0.239 ?
i cant find it in xperifirm !!
Latest firmware for Z3v in xperifirm is 23.0.E.1.44 / R19B
Do you have the most recent Xperifirm?
This is also the latest firmware that VZW will send if you check for software updates.
yes my device shows 23.0.E.1.44 / R19B . and in right side in the same line S/O !
and it tells me that if it is S/O; i should use the software updater for the latest update so i did but i get the message error during DM session
is this officiel firmware ?
mohkam84 said:
is this officiel firmware ?
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Where in the world did you get that?
GigaSPX said:
Where in the world did you get that?
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i had the same question !!
we got to ask bridge's users (own a z3v) to find out if this build firmware is officiel
mohkam84 said:
i had the same question !!
we got to ask bridge's users (own a z3v) to find out if this build firmware is officiel
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Click to collapse
Well I have PC companion, and I can't have it find my Z3v. It doesn't even share the same screen as that. If you have it, download and share it so we can confirm it too
Its sony bridge for mac like PC companion for pc
(that's my friend's device)
mohkam84 said:
Its sony bridge for mac like PC companion for pc
(that's my friend's device)
Click to expand...
Click to collapse
Oh I know. See if he can download it and try it. I've stayed positive for months now since I got my phone, but I'm starting to lose my patience now. lol
mohkam84 said:
is this officiel firmware ?
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Click to collapse
What blows my mind is how he got that info. It really makes it interesting that he found it through Apple hardware through Sony software. Hopefully that sort of made sense.
Bruce Lee said:
What blows my mind is how he got that info. It really makes it interesting that he found it through Apple hardware through Sony software. Hopefully that sort of made sense.
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Exactly this. Nowhere else on the internet has the update version number as precise as that. Download it, share it on here, you're making headlines everywhere. Xperiablog, GSMArena, Android Authority, etc.
Trying to see if I can access it.
However, the dang Sony Bridge application will not recognize my Z3v being plugged in
srsaloom said:
Trying to see if I can access it.
However, the dang Sony Bridge application will not recognize my Z3v being plugged in
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Click to collapse
The TC is quite mysterious. He doesn't directly respond to sharing other information about it.
What I do guess is trying to reinstall the program based in a different region. Try somewhere in Europe or northern Europe. Wherever it seems that Lollipop was first released and see if the phone would get recognized there. Or even try to mimic the settings from the picture posted somehow.
I loaded this on my Macbook.
It would not recognize my Z3V either.
GigaSPX said:
The TC is quite mysterious. He doesn't directly respond to sharing other information about it.
What I do guess is trying to reinstall the program based in a different region. Try somewhere in Europe or northern Europe. Wherever it seems that Lollipop was first released and see if the phone would get recognized there. Or even try to mimic the settings from the picture posted somehow.
Click to expand...
Click to collapse
I set my vpn in france & london. Neither yielded a different file. I guess the program just goes off of system language (hence the French in the OP's followup)
Well I'll be damned how Verizon could just hold onto it to put bloat in it.
I updated my recently bought tablet to Lollipop. I wanted to root it before I do it, but it was some hell of a trouble for me to get root because instructions were all over the place. I gave up on it halfway, go back to Kit Kat, then flashed the official Lollipop firmware. I have to say, it feels just as smooth if not better, and the whole Material design looks dazzling. Once it's going for the Z3v, I'm pretty sure it's definitely worth it despite all that's said from experience on the Galaxy S5.
One thing I do hope they add is a Clear All button for the Recents menu. It'd be convenient, but definitely a lot more convenient on the tablet because of the bigger touchscreen area.
A Tech guy I spoke to 2 days ago (during a service call) informed me that the Z3v voLTE update is scheduled for the end of the month!
I assume that would be included in the Lollipop update?!?
GigaSPX said:
The TC is quite mysterious. He doesn't directly respond to sharing other information about it.
What I do guess is trying to reinstall the program based in a different region. Try somewhere in Europe or northern Europe. Wherever it seems that Lollipop was first released and see if the phone would get recognized there. Or even try to mimic the settings from the picture posted somehow.
Click to expand...
Click to collapse
i was working my friend so i cant respond
before u juge me the device its not mine i think i told u so; so i cant play with it. the owner was wondering if this is an officiel update for the phone so i post this question to knew about it than i ask him to send me a screen capture to share it with u all
and i told him to upload the firmware but he told me that he didnt find it in bridge contents folder's ..........
DJ Sandman said:
A Tech guy I spoke to 2 days ago (during a service call) informed me that the Z3v voLTE update is scheduled for the end of the month!
I assume that would be included in the Lollipop update?!?
Click to expand...
Click to collapse
Oh gawd I hope that's true.
Sad to say, but I don't believe a word regarding updates (much less anything else) a Verizon rep or tech says to me anymore. I guess that makes me a bitter old man. lol
We got the information by early November, but still nothing happened. Anyone with some information when this is gonna be released?
There was new update for japanese version 2 days ago...not sure if its patch or new version https://xpericheck.com/SOG09/24936126
I ve got US 62 model and the only thing i ve got so far is security update.
Hope they fix wifi because its awfull at least on mine.
nope not even a new security patch
that's Sony guy's
I have the Xperia 5 IV XQ-CQ72 and i got update notification but still on Android 12. no 13 yet.
I have Xperia 5 IV XQ-CQ72 too. No 13 either, but I just bought the phone (Black Friday acquisition). I'm new to Sony family, previously I had a few Vivo phones. So far I'm impressed. It's amazing how Japanese squeeze such a lot of electronics into a small phone, even a 5Ah battery, and everything works flawlessly.
I'm glad that I don't experience two issues usually mentioned in phone reviews - overheating and unreliable fingerprint.
I don't have a chance to really test the camera, though. But on the first sight it looks more promising than I expected. After all, I came from Vivo.
piskr said:
I have Xperia 5 IV XQ-CQ72 too. No 13 either, but I just bought the phone (Black Friday acquisition). I'm new to Sony family, previously I had a few Vivo phones. So far I'm impressed. It's amazing how Japanese squeeze such a lot of electronics into a small phone, even a 5Ah battery, and everything works flawlessly.
I'm glad that I don't experience two issues usually mentioned in phone reviews - overheating and unreliable fingerprint.
I don't have a chance to really test the camera, though. But on the first sight it looks more promising than I expected. After all, I came from Vivo.
Click to expand...
Click to collapse
The phone is great, except it kills apps from background too fast. That's a software issue thankfully and can be resolved with a software update.
WalterCool said:
The phone is great, except it kills apps from background too fast. That's a software issue thankfully and can be resolved with a software update.
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Click to collapse
I've been chatting with Sony support about this and providing whatever videos they ask for as evidence. Hopefully they address the problem since I've given them logcat dumps demonstrating the issue.
I just got info from Sony support today that one of the issues I've reported should be fixed in the Android 13 release due by the end of next week (Dec 23). I'm in the US with the 62 model.
I just flashed the 64.1.A.0.857 via newflasher ...
Downloaded the firmware via XperiFirm.
Device: XQ-CQ54
Merry Christmas everyone ...
I just dirty flashed 64.1.A.0.857 on a rooted XQ-CQ72. No issues so far
u lost root.?!
DanielMode said:
u lost root.?!
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I did lost Magisk, but you can easily redo it.
k but I'm tired to reset my phone again
WalterCool said:
I did lost Magisk, but you can easily redo it.
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Click to collapse
For that matter - since Sony openly lets us unlock the bootloader, OFW updates are a full-go for us and won't impede rooting ability, right?
Skv012a said:
For that matter - since Sony openly lets us unlock the bootloader, OFW updates are a full-go for us and won't impede rooting ability, right?
Click to expand...
Click to collapse
1.- Only for international devices. Sony doesn't allow bootloader unlock for US devices.
2.- As far I know, modified devices (unlocked bootloader) lose OTA. I had to manually update using Xperiafirm and newflasher
WalterCool said:
1.- Only for international devices. Sony doesn't allow bootloader unlock for US devices.
2.- As far I know, modified devices (unlocked bootloader) lose OTA. I had to manually update using Xperiafirm and newflasher
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Click to collapse
By the way, I'm infinitely glad I picked one up in Japan over the US because this scrutiny is ridiculous! That said, I'm not rooted just yet and I'd have to prep a full file (mostly in-phone backup of pics) backup first, so I'm not rooted yet and seems like jumping to 13 first makes the most sense.
That said, I seriously gotta tip my hat to Sony for just allowing us to do entirely as we please with their phones while literally every other brand is cockblocking our freedom. Over the years, I missed having a task killer soooo much to save random background apps slowly tugging at the battery and then all the magisk plugins like ad blockers.