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I've had an odd issue which after many attempts, I have been unable to resolve. Constantly, since the day I bought my HOX+, it loses its HSPA connection, falls back onto 3G, then after a period of time, resumes HSPA. It happened on the stock rom, CM, AOKP, and my current Venom ROM.
It is not a signal strength issue, to my knowledge. I've had several other phones in this town, and I have never ever experienced this with any other phone, even remotely. While watching this issue happen, my signal strength remains constant -63 dBm 25 asu. TBH I don't honestly know what those numbers mean, but for anyone that can help, maybe you need them.
I have the international HOX+ with a Bell SIM card. I love this phone, but this issue is interminably annoying and is the one remaining thing that's keeping me from really enjoying the phone. Any assistance anyone can offer I'd be very glad. Thanks.
Change the sim card.. and try....not just the rom...
Sent from my HTC One X+ using Tapatalk 2
I have an international HTC One X on AT&T (Didn't want their version) and I see my phone go to 3G when it's idle but it goes to H right after I initiate something that requires data. Is that what you mean?
Oh, and does anyone know how to check if this phone is using HSPA or HSPA+. In the settings and by using the 4636 dialer code it doesn't say so. On my Galaxy Nexus it will say HSDPA:8.
Haven't tried switching SIMs. I don't have another one to try, but they're cheap, I'll see if that helps. Also, in the 4636 menu, it shows HSUPA 9, which I believe is HSPA+
Hi,
I have been experiencing a few issues with the 4G LTE on my LG V10 H901 (T-Mobile). What happens is this.
In Network mode I selected GSM / WCDMA / LTE Auto. This initially worked fine and could get a data connection. 2 days after, I noticed I couldn't get a data connection anymore, the 4G LTE icon at the top was displaying with a down arrow lit. So I went in the Network mode and checked my APN everything was ok. Decided to switch from GSM / WCDMA Auto where I got a 4G connection (icon 4G displayed at the top) and I finally got a data connection.. Changed it back to GSM / WCDMA / LTE Auto, and there I was back on LTE... I had to reboot my phone and that is when I noticed the same thing happened again!!! No LTE connection and had to first select GSM / WCDMA Auto to get 4G.. If I reboot with GSM / WCDMA Auto I get a data connection fine.. The problem only occurs when I have the Network mode on GSM / WCDMA / LTE Auto. Anyone else having this issue? Is there a fix?
Thanks
I would say it's a hardware problem with the phone I've had mine for a month i never touched network settings and the phone gets a better data connection then any phone I've ever had LTE pretty much all the time where other phones wouldn't maybe a factory reset would fix it worth a shot
The first V10 i got from T-Mobile had somewhat of a similar problem but with WiFi, it would connect but speed was horrible. And LTE isnt that great in my area either. I read around the forums and notice that many have done factory resets and that fixes everything. I did that and lowe and behold, it did. WiFi was fast again and LTE speed improved but still sucks....its my area, not the phones fault. For some reason, a reset helps.
However, I was still just 4 days in since I got my phone so I just went back and had them replace it. I just told them that the WiFi doesnt hold....they didnt really ask me tons of questions. I replaced it only because I am paying for the phone and me having to do a "fix" to make it work doesnt sound right...so I want a new good phone lol. The new phone worked fast from the get go...no reset needed.
Just got the V10 was having those wifi issues initially so brought phne back n exchanged for another 1 and this 1 workes fine but now Im having dropped call s inside my house ,verizon said no antenna issues i can bring phne back n replace for something else or another v10 but that is time consuming ,please anyone having drop d call s....I live Long Island NY so verizon overage is better then most carriers...INaNYmin...
I began having the exact same issue on Jan 16. Had the phone since Dec 25th, worked perfect. Then, all of a sudden, it began to lose LTE connectivity. At first I thought it was a down tower, but the problems persisted an eventually got much worse wherever I went. On a full charge the phone will behave normally for a while, but eventually it starts losing data connectivity altogether, cycling between 4G LTE, 4G, 3G, 2G, trying to connect. during this process the battery drains a lot, it never really connects, and sometimes calls and text messaging fail. Tried every network setting, soft reboot, hard reboot, safe mode, clear cache, factory reset....problem persists. T-mobile concludes it must be defective. We shall see. Awaiting a replacement.
Having the same issue. Looks like it's a common problem. Any fix for this yet?
I have a similar issue.
it always seems to find the LTE signal, however I have no data and the battery drains very quickly.
If I have it on GSM/WCDMA/LTE, it seems to have connection issues. However, the data will connect on GSM/WCDMA. Once I have data, then if I select GSM/WCDMA/LTE, and it will connect to LTE
It is a Tmobile version. I am using it on Bell (Canada)... however it works fine with Wind & Tmobile, with no issues.
I am hoping that this will be fixed with the Marshmallow upgrade.
anonimo6971 said:
I have a similar issue.
it always seems to find the LTE signal, however I have no data and the battery drains very quickly.
If I have it on GSM/WCDMA/LTE, it seems to have connection issues. However, the data will connect on GSM/WCDMA. Once I have data, then if I select GSM/WCDMA/LTE, and it will connect to LTE
It is a Tmobile version. I am using it on Bell (Canada)... however it works fine with Wind & Tmobile, with no issues.
I am hoping that this will be fixed with the Marshmallow upgrade.
Click to expand...
Click to collapse
Wind works on hspa not LTE. That's why it works. I've noticed that it works fine on hspa(4g) but when I put it on LTE(4gLTE) it works for a while then stops.
gslide said:
Wind works on hspa not LTE. That's why it works. I've noticed that it works fine on hspa(4g) but when I put it on LTE(4gLTE) it works for a while then stops.
Click to expand...
Click to collapse
For me, Wind works fine on GSM/WCDMA or GSM/WCDMA/LTE
With Bell, it will not connect on GSM/WCDMA/LTE.
However, with Bell, if I put it on GSM/WCDMA, it will connect. Then if I change it to GSM/WCDMA/LTE, it will connect to Bell's LTE.
Occasionally, it will lose its data connection... and then if I toggle between GSM/WCDMA & back to GSM/WCDMA/LTE, it reconnects. This seems to happen once every 2-3 days
I don't know why it does this. It was actually very frustrating until I figured that out. I almost dropped Bell because I was not able to connect on LTE for the longest time!!
I just keep my Wind plan for the US roaming (on Tmobile LTE down there)
anonimo6971 said:
For me, Wind works fine on GSM/WCDMA or GSM/WCDMA/LTE
With Bell, it will not connect on GSM/WCDMA/LTE.
However, with Bell, if I put it on GSM/WCDMA, it will connect. Then if I change it to GSM/WCDMA/LTE, it will connect to Bell's LTE.
Occasionally, it will lose its data connection... and then if I toggle between GSM/WCDMA & back to GSM/WCDMA/LTE, it reconnects. This seems to happen once every 2-3 days
I don't know why it does this. It was actually very frustrating until I figured that out. I almost dropped Bell because I was not able to connect on LTE for the longest time!!
I just keep my Wind plan for the US roaming (on Tmobile LTE down there)
Click to expand...
Click to collapse
Yup exact same issue with me and that's how I resolve it as well I'm with koodo and I lose LTE. I was going to warranty this phone but I think it's a common issue.
I just want to quickly point out that I am seeing the exact same issue on Virgin Mobile (Bell). I also noticed that the performance of the phone decreases drastically when it is connected through mobile data instead of WiFi. Anyone else sees this and knows how to fix it?
Lg v10 t mobile no connection
I'm having a similar issue I get a 4G LTE signal but if I make a call once I end it I loose all signal including the bars it wont let me text or call it says network not available and it will do that till I travel a few miles. I'm not in a dead zone because it does it in the heart of the city and on the buisest streets in Tampa Florida then it will come back and sometimes I won't get a signal for a entire day out shoe have any solutions?
anonimo6971 said:
I have a similar issue.
it always seems to find the LTE signal, however I have no data and the battery drains very quickly.
If I have it on GSM/WCDMA/LTE, it seems to have connection issues. However, the data will connect on GSM/WCDMA. Once I have data, then if I select GSM/WCDMA/LTE, and it will connect to LTE
It is a Tmobile version. I am using it on Bell (Canada)... however it works fine with Wind & Tmobile, with no issues.
I am hoping that this will be fixed with the Marshmallow upgrade.
Click to expand...
Click to collapse
Hey,
I'm using this phone in Canada too, on Telus. Ever since the OTA update 2 days ago I've been having data connection errors over the network. Did you find a fix?
---------- Post added at 01:59 PM ---------- Previous post was at 01:51 PM ----------
SasamiAdachi said:
I just want to quickly point out that I am seeing the exact same issue on Virgin Mobile (Bell). I also noticed that the performance of the phone decreases drastically when it is connected through mobile data instead of WiFi. Anyone else sees this and knows how to fix it?
Click to expand...
Click to collapse
I'm seeing this too, but it just started after my OTA update. So frustrating bc I love the phone.
I had a similar problem. With The latest software (,,v20c,,) With the LGUP Software I software put it back (,,v20a,,) . And it seems the problem disappeared. Last part of the modem software is not good. Even test elements. Sorry for my bad english for knowledge. LGUP software very simply . ( i have V10 960A Unlocked (Eu version) android 6.0 and T-mobile LTE )
If you need help:
http://www.androidsage.com/2016/04/12/update-t-mobile-lg-v10-android-6-0-marshmallow-h90120e-lgup/
http://forum.xda-developers.com/lg-v10/general/kdz-download-lollipop-kdz-10c-lg-servers-t3332348
I have permanent SIM unlocked phone .and I want to update to mm6.0
Present software :5.1.1 loollipop
Rooted :yes
It's mobile h901
Warranty:I bought imported phone unlocked so no warranty guide me safe way to update my phone
Thanks
Had my x1 for a couple of days now and lots to like about it however I have noticed that it seems to have a very weak phone signal reception.
I am on three in the UK and in the normal areas I travel I have never noticed an issue on my other phones with it struggling to hold on to signal bars.
Anyone else have this?
Signal bars mean absolutely nothing. Many oem even show full bars even when there is actually no signal.
Better install cellmapper app that will exactly show and record the signal where you travel.
Also, do you have 3uk volte working?(calls over 4g network)
Well all I can say is that I live less than a mile from the nearest mast and would nearly always have full signal bars on other phones yet on this phone it drops on and off 1 bar.
I will download the app you mentioned and see what that shows
I've had this problem with numerous Sony phones over the years, always poor signal compared to Sammy's, Pixel's and iPhones that I've had. Same issue with the X1 I have now, always on WiFi calling and no signal, my Pixel 3 XL would be happily sitting on 4G.
andybg40 said:
I've had this problem with numerous Sony phones over the years, always poor signal compared to Sammy's, Pixel's and iPhones that I've had. Same issue with the X1 I have now, always on WiFi calling and no signal, my Pixel 3 XL would be happily sitting on 4G.
Click to expand...
Click to collapse
Glad it's not just me then.
I do remember having this issue on a previous Sony phone also but can remember the model now. It's been a long time since I had a Sony but thought this one was going to tick every box which it almost does apart from having reliable signal reception which is really should be a must!
Is there anyway they can improve this with software of are we stuck with it due to hardware issues?
I'm in my 14 days returns periods at the moment and like everything about this phone apart from what it should do first and foremost
I am having the same problem, I'm on EE and my LTE keeps dropping from 4 bar's to 1 bar then nothing which causes me to lose data connection. It then jumps to 4 bar's again and then repeats this over and over. This is happening at home where I always have full reception. I have tested my sim in 5 different phones all have full reception and don't lose connection only my Xperia 1 does! Any help would be appreciated.
Same problem for me. I switched my SIM from Galaxy S8 to X1. S8 has 4 to 5 bars while X1 struggles with getting one bar at home.
Ffs... The bars mean nothing. Sony phones take into consideration RSRQ(signal quality) and SINR(s noise) values of the signal. Other oem don't. The actual signal power RSRP (do not confuse it with bars) is same or better on Sony.
Xperia 1 has most advanced modem and antenna setup of any 4g phone. 4x4 mimo even on low bands (first to have it).
3uk and ee are special in the sense that they need phone to support volte to get access to their low band spectrum(band 20).
So make sure you have volte aka 4g calling enabled and check with apps like Netmonster or Cellmapper the band and RSRP of the signal. Then compare it with other phones at the same place.
VeixES said:
Ffs... The bars mean nothing. Sony phones take into consideration RSRQ(signal quality) and SINR(s noise) values of the signal. Other oem don't. The actual signal power RSRP (do not confuse it with bars) is same or better on Sony.
Xperia 1 has most advanced modem and antenna setup of any 4g phone. 4x4 mimo even on low bands (first to have it).
3uk and ee are special in the sense that they need phone to support volte to get access to their low band spectrum(band 20).
So make sure you have volte aka 4g calling enabled and check with apps like Netmonster or Cellmapper the band and RSRP of the signal. Then compare it with other phones at the same place.
Click to expand...
Click to collapse
If it's as simple as that why is it not enabled on this phone already?
I think what you seem to be over looking is the fact that I and others here have said that yes the bars are lower than other phones and flutter slot but also to the point where they drop completely and give no reception at all. A situation not faced on other phones.
Can you explain how we enable this missing band so that the phone can provide a more reliable/stable reception
Does your phone have 3uk volte(4g calling) enabled? Phone should stay in 4g during call. If not then you are out of luck.
ee users can install EE firmware to get Volte working if it's not already . newflasher on xda helps to change firmware.
And please compare signals with abovementioned apps.
hpsauce37 said:
Glad it's not just me then.
I do remember having this issue on a previous Sony phone also but can remember the model now. It's been a long time since I had a Sony but thought this one was going to tick every box which it almost does apart from having reliable signal reception which is really should be a must!
Is there anyway they can improve this with software of are we stuck with it due to hardware issues?
I'm in my 14 days returns periods at the moment and like everything about this phone apart from what it should do first and foremost
Click to expand...
Click to collapse
If you're having signal drops / dropped phone calls etc... I get it. But Sony is historically notorious for showing lower signals than others on those bars. However, as stated, the bars are pretty meaningless. I've owned many Sony's, and while the bars are lower (sometimes all empty), I still have signal in all the places I should. YMMV.
VeixES said:
Does your phone have 3uk volte(4g calling) enabled? Phone should stay in 4g during call. If not then you are out of luck.
ee users can install EE firmware to get Volte working if it's not already . newflasher on xda helps to change firmware.
And please compare signals with abovementioned apps.
Click to expand...
Click to collapse
I don't honestly know. My phone was purchased sim free from carphone warehouse and I use it on 3 network. The phone just set itself up. How would I check this? Is it something listed under network settings?
It's so frustrating as I'm really loving a lot about this phone but just want it to be comparable at least with my other phones I've used with call reception
those who are having signal problem, are you using EE network?
I saw lots of people with EE reporting this issue on official sony forum.
Got mine yesterday from Vodafone and signal is perfect !
XSIIS said:
those who are having signal problem, are you using EE network?
I saw lots of people with EE reporting this issue on official sony forum.
Click to expand...
Click to collapse
Yes
I also have only 1 bar... Orange.
If you are EE UK user, then you need EE firmware on your Xperia 1 to get best network compatibility(Volte and low band support because of it).
3UK users probably need also 3UK firmware but that does not seem to exist yet.
This weirdness of low band access is specific to two UK operators. Everywhere else the device is fully capable of best 4g experience.
Wait Next update
Enviado desde mi G8141 mediante Tapatalk
So for those of us on three network but purchased the phone sim free are stuck with the problem as three do not sell this handset themselves so unlikely to release any firmware for it.
That does not look good for me so I think I will need to return within my 14 days.
Shame.
There's definitely a network connectivity issue with the XP1 right now though. This seems to affect only XP1's on the EE network, which were *not* bought from EE direct, i.e. ones with stock firmware. (e.g. mine!)
The symptoms are that periodically, first the 4G symbol disappears, then the signal goes to zero and you've lost the internet. Then it reconnects back onto 4G again. Sometimes this repeats 3 or 4 times in succession. The whole thing takes from 5 seconds to maybe 30 seconds depending on how many re-tries.
You can go for maybe an our or so without a problem, or sometimes it happens like every 10 minutes.
And here's the key part: this happens wherever you are, even on a full strength signal. As far as I can make out, this affects ALL XP1s with stock firmware on EE. EE say it's a Sony problem. Sony say it's a network issue. So we are all stuck.
Does anyone know of a suitable network logging app, which will log 4G disconnects and signal loss, so we can provide evidence to EE and Sony?
More info here:
https://talk.sonymobile.com/t5/Xperia-1/Issue-with-network-dropping/td-p/1376332/highlight/false
(My phone is fine with a Vodafone sim. There's something specific to the phone firmware/config - timers, buffer sizes, packet sizes - whatever - and the EE network. But right now, on EE, it's unusable.)
Is anyone else whos on sprint/TMobile having issues where the phone cant decide wether to connect to a sprint or TMobile tower? When im at my home i have a very weak TMobile 600mhz signal and a strong sprint band 41 signal due to the magic box. I also can pick up the band 25 signal the box uses and my phone refuses to just use the stronger faster sprint signal. It absolutely insists on using the TMobile signal. Is anyone having similar issues? Even on wifi its causing network interruptions so i have to reload a page several times to make it use the wifi.
jwarrior319 said:
Is anyone else whos on sprint/TMobile having issues where the phone cant decide wether to connect to a sprint or TMobile tower? When im at my home i have a very weak TMobile 600mhz signal and a strong sprint band 41 signal due to the magic box. I also can pick up the band 25 signal the box uses and my phone refuses to just use the stronger faster sprint signal. It absolutely insists on using the TMobile signal. Is anyone having similar issues? Even on wifi its causing network interruptions so i have to reload a page several times to make it use the wifi.
Click to expand...
Click to collapse
Mine jumps a lot but never connects to the magic box. I don't think it's enabled for B41? I have a Pixel 3XL that I activate (and deactivate my V60) when I'm at my camper which is where my MB lives.
henderjr said:
Mine jumps a lot but never connects to the magic box. I don't think it's enabled for B41? I have a Pixel 3XL that I activate (and deactivate my V60) when I'm at my camper which is where my MB lives.
Click to expand...
Click to collapse
Mine works with Band 41. Its a big one in the nearby city. It works with all sprint and TMobile bands. Its just prioritizing TMobile bands over sprint ones regardless of signal quality
Sent from my LM-V600 using XDA Labs
jwarrior319 said:
Is anyone else whos on sprint/TMobile having issues where the phone cant decide wether to connect to a sprint or TMobile tower? When im at my home i have a very weak TMobile 600mhz signal and a strong sprint band 41 signal due to the magic box. I also can pick up the band 25 signal the box uses and my phone refuses to just use the stronger faster sprint signal. It absolutely insists on using the TMobile signal. Is anyone having similar issues? Even on wifi its causing network interruptions so i have to reload a page several times to make it use the wifi.
Click to expand...
Click to collapse
I have no idea of this is related but.. I'm on T-Mobile, with T-Mobile home internet as well, and for the last several days my phone is having issues connecting and the home WiFi is doing the same thing. I'm in a rural area so my signal is weak, but it's been fluctuating WILDLY since the merger and sometimes it does seem like my phone is struggling trying to decide what to connect to. There's definitely something going on with the network at least in my area for the last 2 weeks for sure
Ryano89 said:
I have no idea of this is related but.. I'm on T-Mobile, with T-Mobile home internet as well, and for the last several days my phone is having issues connecting and the home WiFi is doing the same thing. I'm in a rural area so my signal is weak, but it's been fluctuating WILDLY since the merger and sometimes it does seem like my phone is struggling trying to decide what to connect to. There's definitely something going on with the network at least in my area for the last 2 weeks for sure
Click to expand...
Click to collapse
Sounds like this will be happening until the transition is done/5G is more widespread. These are TMobile models. When mine was first turned on at the store it had the T-Mobile splash screen. The ability to access sprint towers was added via software update post merger. I figure once the 600mhz band is fully rolled out the issue will go away as a result of the signal being strong enough.
Sent from my LM-V600 using XDA Labs
Guys,
I need some help, I have an S21U (unlocked) from Samsung. Since launch day, I've had no problems with it. I was with Verizon, then had to move to TMo because of coverage at work. I noticed I started losing signal, like dropping completely, showing the no service circle with a slash, which would immediately be followed by full bars. When on a call, the call drops. This happens over and over, making the phone unusable as a phone.
Thinking it was TMo, I switched back to Verizon. Same thing. I've scoured the web, and there are posts out there describing the same issue, but no resolution. So far, I've tried:
-swapping for a new SIM card
-resetting the network settings
-switching carriers
-using app to manually select LTE over 5G (more on that below)
I've read people hard resetting, with no success. Other than selling or return the phone for a carrier-branded device, I don't know what else to do. I think the timing of the problem and my switch to Tmo was coincidental. It SEEMS when the device switches from 5G to LTE I lost all service. But I haven't stared at the screen to be able to confirm that. I've also seen it flipping from LTE to LTE+ to 5G. But when it drop, it drops hard, and I am one of the 6% of people who still need a phone to be a phone.
Any ideas or suggestions? Returning for "service" through Samsung seems like a nightmare, and the local Samsung repair place said all they will do is re-flash the device.
Thanks!
Tmobile is horrible where I am too. I'm a sprint customer and they are steering me to their crap network.
Use routines to set up a button to run 4g lte mode only
5g is very problematic for me and lte works consistently.
I think 5g is still in it's infancy and not worth the extra power usage even when it's a bit faster in good service areas.
robnitro said:
Tmobile is horrible where I am too. I'm a sprint customer and they are steering me to their crap network.
Use routines to set up a button to run 4g lte mode only
5g is very problematic for me and lte works consistently.
I think 5g is still in it's infancy and not worth the extra power usage even when it's a bit faster in good service areas.
Click to expand...
Click to collapse
Thanks. It's not TMo, I switched back to Verizon, same issue. So it's definitely the phone. I did try and select LTE only, it didn't matter. Same problem.
ret4425 said:
Guys,
I need some help, I have an S21U (unlocked) from Samsung. Since launch day, I've had no problems with it. I was with Verizon, then had to move to TMo because of coverage at work. I noticed I started losing signal, like dropping completely, showing the no service circle with a slash, which would immediately be followed by full bars. When on a call, the call drops. This happens over and over, making the phone unusable as a phone.
Thinking it was TMo, I switched back to Verizon. Same thing. I've scoured the web, and there are posts out there describing the same issue, but no resolution. So far, I've tried:
-swapping for a new SIM card
-resetting the network settings
-switching carriers
-using app to manually select LTE over 5G (more on that below)
I've read people hard resetting, with no success. Other than selling or return the phone for a carrier-branded device, I don't know what else to do. I think the timing of the problem and my switch to Tmo was coincidental. It SEEMS when the device switches from 5G to LTE I lost all service. But I haven't stared at the screen to be able to confirm that. I've also seen it flipping from LTE to LTE+ to 5G. But when it drop, it drops hard, and I am one of the 6% of people who still need a phone to be a phone.
Any ideas or suggestions? Returning for "service" through Samsung seems like a nightmare, and the local Samsung repair place said all they will do is re-flash the device.
Thanks!
Click to expand...
Click to collapse
I'm having same issues. However I've always been on Tmobile but I literally have no service at my home or work so pretty much all day. On top of that the wifi calling hardly works so making calls is useless. It drops right as it starts ringing lol. I'm pretty sure my issue is a tmobile issue.
Clear sim card tool kit data.