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Hi guys, been having this problem today with my Google Mail on my Hero. It seems that although it can download mail it can't send or delete mails.
When I try sending emails it just gets stuck on "sending...". And if I try to delete emails it will disappear from my Google Mail on the phone but not from my actual account ie I can still see the mail when I log in on the web.
Also, it is also not picking up that my mail has been read.
All this points to a problem with the Google IMAP service. Is anybody experiencing this problem? Any idea for a fix? I wanted to reset the setting on the phone but couldn't find out where the setting was and didn't want to do a factory reset.
You can try going to Settings -> Applications -> Manage Applications and clearing the data/cache for Gmail and Gmail Storage. I haven't tried this personally but I think that holds your login information and related data. It shouldn't destroy your actual data stored at GMail.
BlueHawk said:
You can try going to Settings -> Applications -> Manage Applications and clearing the data/cache for Gmail and Gmail Storage. I haven't tried this personally but I think that holds your login information and related data. It shouldn't destroy your actual data stored at GMail.
Click to expand...
Click to collapse
Well...actually it doesn't. It just clears the email cache so all your email gets downloaded again.
But I have found a solution to my problem after. a bit of reading. It seems like it is possible for IMAP labels to get out of sync with what is happening on the phone. So I deleted the IMAP folders and things are back to normal.
lsim001 said:
Well...actually it doesn't. It just clears the email cache so all your email gets downloaded again.
But I have found a solution to my problem after. a bit of reading. It seems like it is possible for IMAP labels to get out of sync with what is happening on the phone. So I deleted the IMAP folders and things are back to normal.
Click to expand...
Click to collapse
How do you delete the IMAP folders? One more question, if I have the caches on the SD card, how do I clean them? Thanks for help
salmanbodla said:
How do you delete the IMAP folders? One more question, if I have the caches on the SD card, how do I clean them? Thanks for help
Click to expand...
Click to collapse
What i meant was delete the IMAP labels in GMail. When I log into the GMail I see 3 IMAP labels for Drafts, Sent and Trash. So I just deleted these 3 labels.
To clear your cache just to go Settings > Applications and find the Google Mail application and clear all data.
lsim001 said:
What i meant was delete the IMAP labels in GMail. When I log into the GMail I see 3 IMAP labels for Drafts, Sent and Trash. So I just deleted these 3 labels.
To clear your cache just to go Settings > Applications and find the Google Mail application and clear all data.
Click to expand...
Click to collapse
Oh OK, now I understand about the lables.
But about the caches, ever since I have moved them to the SD card using TA utility (aka Cache 2 SD), going to the app via Manage Apps always shows the respective cache to be empty. But I do see the caches on the SD card. What to do now?? Am I doing something wrong??
You gotta click "Refresh" after sending an email or deleting or starring or whatever. Then Gmail application sends your updates to server and marks your emails related to whatever you did on your mobile.
Hi all,
Recently I have noticed contacts disappearing. Numbers I knew I had stored but now were gone.
I have looked at gmail where they were sycned to, and they are not there either.
I have turned phone off, removed battery, and turned it back on again.
I have used the contacts/settings and tried every combination.
None of these have done anything.
HOWEVER, what really gets me is for example I had a contact called "LloydsTSB Offshore". This vanished. I put a new contact in with the same number called "LloydsTSB". When I call this number using "LloydsTSB" when the dial screen comes up the name on it is "LloydsTSB Offshore", e.g. the name of the contact which has vanished.So surely that means the old contact is still there somewhere else how can the name still come up like that?
Can anyone help, this is driving me mad!
1) Which ROM you are using, Stock or Custom?
2) Have you checked your Contact Display Options?
3) It might happen that you save your contacts to google and displaying only phone contacts. Pls verify and let me know, so i can suggest further solutions.
sumitpathak said:
1) Which ROM you are using, Stock or Custom?
2) Have you checked your Contact Display Options?
3) It might happen that you save your contacts to google and displaying only phone contacts. Pls verify and let me know, so i can suggest further solutions.
Click to expand...
Click to collapse
Hi, thanks for the reply!
1. I am using a custom ROM: XXKI3 (from this site)
2. I am not sure what you mean here: I have tried to have it displaying everything, and variations within that, but nothing works
3. I do save contacts to google, but i have checked google and the 'missing' contacts are not there either
Ok..Try following things now:
1) Go to Contacts ->Menu->Display Options and Uncheck "Only contacts with phone numbers Checkbox"
2) Then next move to Select Contacts to display and Click on dropdowns for phone, check all the options, move to google and check all the categories there. It might happen that you have missed some category. Also check that Background data and account sync is on for your google account(You can check that in Setting -> Accounts and Sync)
3) Also check your contacts on google dashboard, if they are not displayed there then there might have been problem in uploading contacts.
sumitpathak said:
Ok..Try following things now:
1) Go to Contacts ->Menu->Display Options and Uncheck "Only contacts with phone numbers Checkbox"
2) Then next move to Select Contacts to display and Click on dropdowns for phone, check all the options, move to google and check all the categories there. It might happen that you have missed some category. Also check that Background data and account sync is on for your google account(You can check that in Setting -> Accounts and Sync)
3) Also check your contacts on google dashboard, if they are not displayed there then there might have been problem in uploading contacts.
Click to expand...
Click to collapse
HI,
Ok done all this.for 1 and 2 it was already ok
For 3, the contacts are there, but not the missing ones.
Google have some kind of undo when it comes to deleted contacs.
If all your contacts accidently was deleted, you maybe could restore from within Google
I accidentally deleted contacts, is there an 'undo' button for G-Mail?
Mittaa said:
Google have some kind of undo when it comes to deleted contacs.
If all your contacts accidently was deleted, you maybe could restore from within Google
I accidentally deleted contacts, is there an 'undo' button for G-Mail?
Click to expand...
Click to collapse
Well the thing is I haven't deleted anything, as far as I know, it just seems like they were there and now they are not
Since when i dial one of the 'lost' contacts the name of it still appears i think they are there somewhere
Mittaa said:
Google have some kind of undo when it comes to deleted contacs.
If all your contacts accidently was deleted, you maybe could restore from within Google
I accidentally deleted contacts, is there an 'undo' button for G-Mail?
Click to expand...
Click to collapse
I tried it anyway - no luck!
Thanks anyway
OK
Did you change your SIM card? If ... then some of your contacts might be located on your old SIM card.
Another clue: your source to contacts might not be Google? Part of your contact list content might comes from Facebook or other social communities.
Contact from Facebook (and elsewhere) will no be synchronized with your Google contacts unless you merge contacts.
Hello everyone. Me and my few friends in Pakistan are facing gmail sync issues. The sync is not working and hence the updated emails are not showing. Is this just me or others are facing the same issue? The youtube is being blocked over here so does it has to do something with gmail app?
sohebq said:
Hello everyone. Me and my few friends in Pakistan are facing gmail sync issues. The sync is not working and hence the updated emails are not showing. Is this just me or others are facing the same issue? The youtube is being blocked over here so does it has to do something with gmail app?
Click to expand...
Click to collapse
what about push messaging in other applications like facebook messenger? is it working? what you can do is go to settings >applications manager> all applications> gmail and clear cache and data . or in the worst case you can go to settings >accounts> Google and remove account . after that log in again using the same account .these steps should solve your problem
jaidev.s said:
what about push messaging in other applications like facebook messenger? is it working? what you can do is go to settings >applications manager> all applications> gmail and clear cache and data . or in the worst case you can go to settings >accounts> Google and remove account . after that log in again using the same account .these steps should solve your problem
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Click to collapse
Cleared cache and data, no use. It says waiting for sync but email not picking up. I guess it is a server issue with our region.
sohebq said:
Cleared cache and data, no use. It says waiting for sync but email not picking up. I guess it is a server issue with our region.
Click to expand...
Click to collapse
why don't you check with someone using different carrier SIM
jaidev.s said:
why don't you check with someone using different carrier SIM
Click to expand...
Click to collapse
Did that, a lot of people of having same issue.
sohebq said:
Did that, a lot of people of having same issue.
Click to expand...
Click to collapse
then it's the problem with your isp!
hello ,I suggest you to do it again the secont that you recommended jaidev.s (go to settings >accounts> Google and remove account . after that log in again using the same account )
synchronizer will work once all , I've tried too many times , currently does not recognize Account on play store ,after the above everything was okay...
Google had problems earlier on today with servers, so may be linked to that?
working fine now
sent from: designed for humans
I finally got mine working:
What I think got it to work was going into System Settings/Data Usage then hit the menu button and make sure Auto-Sync data is checked on.
Then I went to Apps/All/Email/Force Stop/Clear Data
Then I Added the Account back in and it worked!!
Just in case, I had also previously done the following (but unsuccessful until I did the above):
I've updated the ROM, removed/re-added accounts, updated GAPPS, Revoked access/Signing in again in Google/Account/Authorizing Applications
I'm trying to set the default contact type action when adding a new contact so it's saved to "Google" instead of "Phone" but cant for the life of me figure it out. It seems so basic and was easy on my Galaxys.
Anyway, I discovered that the phone defaults to saving people locally which doesn't sync with my Google account. I can change the "contact type" (when adding a new person) to "Google" and thats works but I was hoping to make that the default account type. Also, I noticed that once you save a contact under the account type "People", there is no way to go back and edit the contact to change that.
Also (and unrelated) I noticed a really strange issue...sometimes when I boot my phone, the "Contacts" icon in the app drawer changes to a "People" icon. It works just fine and is the same application underneath. If I reboot my phone, It will change back. I will post some screen shots below if anyone is interested. Possibly its a little bug..
Thanks in advance for any thoughts on this..
* If it matters, I'm running stock 4.4.2 Unlocked/Rooted/S-On
Icon
Thought I would post the screenshots anyway.
In the first, the Contact icon is fine, then after a reboot, it's gone and becomes the icon becomes "People"....after another reboot, it's back to Contacts.
Kinda crazy...
I have the same issue with not being able to save contacts to Google by default and its really annoying. I tried contacting HTC support about it but if course they were no help. Hopefully it'll get rectified in a future update
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In the People app, go to Settings>Open account settings. Is Google under the options, and is "Auto Sync" turning on? If you tap Google, does the Sync status seem okay? You might try to remove the Google account, and re-add it.
"People" is the name that HTC uses for this app on all its phones. "Contacts" is what Google uses, and on most other devices (like Samsung). I guess its just one of those silly things that HTC made different "just to be different". Its actually odd that "Contacts" shows up at all (then changes to "People"), and I've never seen that.
Since you are rooted, you didn't happen to migrate your contact info or anything related (call history, SMS, etc.) from another device?
You might try to navigate to Contacts (yes, ironically the app is still called "Contacts" even though HTC like to call it "People") in Titatium Backup and see if wiping add data helps.
redpoint73 said:
In the People app, go to Settings>Open account settings. Is Google under the options, and is "Auto Sync" turning on? If you tap Google, does the Sync status seem okay? You might try to remove the Google account, and re-add it.
"People" is the name that HTC uses for this app on all its phones. "Contacts" is what Google uses, and on most other devices (like Samsung). I guess its just one of those silly things that HTC made different "just to be different". Its actually odd that "Contacts" shows up at all (then changes to "People"), and I've never seen that.
Since you are rooted, you didn't happen to migrate your contact info or anything related (call history, SMS, etc.) from another device?
You might try to navigate to Contacts (yes, ironically the app is still called "Contacts" even though HTC like to call it "People") in Titatium Backup and see if wiping add data helps.
Click to expand...
Click to collapse
Thanks for taking the time to reply.
No, my contacts all reside on google and when I setup the phone and sign in, it just migrates them on to the phone. Auto sync is turned on and Google syncs just fine.
The issue seems to be that when adding a new contact from the phone, it defaults the "contact type" (the next selection after adding the name at the top of the screen) to "phone" which, of course, stores the contact locally. Because of that, the contact never syncs with "Google. To correct this, you have to change "Phone" to"Google". That saves it to my Google account and all is fine. What I was trying to do was make that Google selection the default when adding a new conact.
As far as the icon issue, it's just weird. I called a couple buddys to ask what they have and they all have "contacts" on thier M8's ..must be a smaill bug
I don't think people realize just how big of an issue this is... I just sorted the view of my contacts so I only see the "locally" stored contacts... There's dozens of contacts I will lose if I have to reformat... I can't believe I can't edit these contacts so Google will sync them. Wtf?
Sent from my HTC One_M8 using XDA Free mobile app
jackryan57 said:
I don't think people realize just how big of an issue this is... I just sorted the view of my contacts so I only see the "locally" stored contacts... There's dozens of contacts I will lose if I have to reformat... I can't believe I can't edit these contacts so Google will sync them. Wtf?
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
I know..it's brutal...
jackryan57 said:
I don't think people realize just how big of an issue this is... I just sorted the view of my contacts so I only see the "locally" stored contacts... There's dozens of contacts I will lose if I have to reformat... I can't believe I can't edit these contacts so Google will sync them. Wtf?
Click to expand...
Click to collapse
In the People app, go to Settings>Manage contacts>Merge contacts, and see if you can merge then to Google.
Is this on 1.54 or 1.58 software version?
In the people app try going to the upper left where it says phonebook, do the dropdown and uncheck everything but google and try to save a new contact and see what happens...
bimmernut318 said:
In the people app try going to the upper left where it says phonebook, do the dropdown and uncheck everything but google and try to save a new contact and see what happens...
Click to expand...
Click to collapse
I tried that before hoping it would be the solution however that simply chooses which contacts to display on the screen.
Thanks for taking the time to post your idea though.
Solved!!
This was frustrating me also...
you can solve the problem by going into phonebook via the dialler app on your home-screen then swiping over to people and at the top left hand corner under 'phonebook you can choose which contacts are available...
by only choosing your google account now when ever you add contacts the default should be google and not your phone...
if you need to copy contacts from phone to your google account you can do tat by pressing the options tab (3 buttons top right), manage contacts, copy contacts. Solved!!!
Didn't work for me :/
I tried this solution and unfortunately even when I de-select the 'phone' option from the phonebook, the M8 still defaults to putting new contacts in the phone database. Very strange.... anyone else seeing this? Is there a replacement people/contacts app that can solve this issue? It's really inconvenient.
Thanks!
JKPower said:
This was frustrating me also...
you can solve the problem by going into phonebook via the dialler app on your home-screen then swiping over to people and at the top left hand corner under 'phonebook you can choose which contacts are available...
by only choosing your google account now when ever you add contacts the default should be google and not your phone...
if you need to copy contacts from phone to your google account you can do tat by pressing the options tab (3 buttons top right), manage contacts, copy contacts. Solved!!!
Click to expand...
Click to collapse
When adding a new contact, HTC automatically uses the last folder chosen as defualt for next ones being added. Hence if you choose google once while creating a new contact and save it, that (google) will become your defualt folder for future contacts too.
So. At post 13, didn't work for me, first time I would have fixed the problem naturally.
I have an m7 with the same issue. Tried everything started here and nothing works.
I thought android was supposed to be the cool OS that lets you customize at will.
Oh well.
Did this ever get figured out? It is driving me crazy!
Me facing it too. Does anyone solved this problem? Please let me know
Hi All,
I hope you are well.
I have a serious issue with my contacts.
I have Android 6.0.1, CM13.0-20160802-NIGHTLY. and the latest Open Gapps.
All was working fine for some time, but eventually I have noticed that my dialer is not showing contact names and something is preventing my contacts from being saved.
In Contacts app I cannot even choose between Local phone or Google account for contact's storage.
When I save a new contact it is not saving it, I can see that Google account is set to sync (in Settings -> Accounts) and it is syncing all the information.
I can see a whole list of contacts on the contacts list though.
I have upgraded CM several times since then hoping that this will resolve the issue. I have also reinstalled Open Gapps several times as well.
I have cleared Dalvik and other cache, fixed permissions on any partition I could, still the same.
I was forced to use TrueDialer to show me contact names on the call log, but I don't like this app. When people call me it is only showing their number and no associated contact information.
I thought that maybe Zoiper is causing some conflicts as this app can integrate with your dialer, but when uninstalled the issue is still there.
Please advise.
Thank you
Kardell said:
Hi All,
I hope you are well.
I have a serious issue with my contacts.
I have Android 6.0.1, CM13.0-20160802-NIGHTLY. and the latest Open Gapps.
All was working fine for some time, but eventually I have noticed that my dialer is not showing contact names and something is preventing my contacts from being saved.
In Contacts app I cannot even choose between Local phone or Google account for contact's storage.
When I save a new contact it is not saving it, I can see that Google account is set to sync (in Settings -> Accounts) and it is syncing all the information.
I can see a whole list of contacts on the contacts list though.
I have upgraded CM several times since then hoping that this will resolve the issue. I have also reinstalled Open Gapps several times as well.
I have cleared Dalvik and other cache, fixed permissions on any partition I could, still the same.
I was forced to use TrueDialer to show me contact names on the call log, but I don't like this app. When people call me it is only showing their number and no associated contact information.
I thought that maybe Zoiper is causing some conflicts as this app can integrate with your dialer, but when uninstalled the issue is still there.
Please advise.
Thank you
Click to expand...
Click to collapse
I have just read your thread. Is your problem solved yet? If not, I'll start giving you some assistance.
Experiencing the same trouble with my alcatel IDOL 4, the dialer is not displaying the contact (already saved in my Google address book and the Google account is synced with the phone) names, neither for incoming and nor for outgoing.
This is a serious trouble and virtually all the phone numbers are appearing UNKNOWN to me! My brain cannot help me with these 230 contact numbers remembering every time I have to receive a call!
Help will be appreciated and thanks in advance.
Broken Arrow
Dhaka, Bangladesh