Related
So my bro's had an Atrix for a little over a year.
Some time back, it started exhibiting this behaviour where the whole screen would just become totally unresponsive.
Searching around, I see issues where people lose responsiveness with a fraction of their touch screen, or the entire screen starts spazzing out with all these presses and swipe actions the user did not enter...
...but his just seems to have these periods. He'll be stuck at the lock screen from anywhere between 1 minute and a whole day... I can usually get it to work with random rapidfire hardware commands... and when it works, it works completely for a certain amount of time.
Thing is, that's only temporary, and the touch-screen ends up going back to an unresponsive state.
Any clue what's going on, or how to resolve it?
What's the software is he currently on? Is the phone bootloader unlocked and/or rooted?
Sent from my ATRIX using the Premium XDA App
You know what's (not so) funny about this? All of the things that you think are causing this sound really complicated. Is my phone corrupt? hardware defective?? etc etc.
You know what I found it caused this behavior after numerous factory resets and weeks of research and tweaks to my phone?
The f-ing goddam screen protector.
Yep, that's right. The over-priced, highly (over)rated $20 iShields brand one. I know for a fact that was the cause, after I figured it out and started talking to other atrix owners (minus the liar fanboys that lurk in every forum saying "works fine for me derp!" whenever someone dares to suggest a product has flaws).
Problem immediately went away, forever. I've gone naked since May /11 without a single scratch. IMO screen protectors on gorilla glass is for people who wear a seat belt in a car wash. I'm not sure, but I suspect the problem happens when the screen protector starts to age, and/or when it gets really warm. I also suspect it's a problem with certain phones and the types of touchscreens on those phones not playing nice with screen protectors. Started happening on mine after just one month.
omnius1 said:
You know what's (not so) funny about this? All of the things that you think are causing this sound really complicated. Is my phone corrupt? hardware defective?? etc etc.
You know what I found it caused this behavior after numerous factory resets and weeks of research and tweaks to my phone?
The f-ing goddam screen protector.
Click to expand...
Click to collapse
That rant's nice and all, and I'mma let you finish... but there's no screen protector. He's been going bare gorilla all since he got it...
Voelker45 said:
What's the software is he currently on? Is the phone bootloader unlocked and/or rooted?
Click to expand...
Click to collapse
Just to offer some backstory, this started a couple months ago back when he just had the stock AT&T rom (2.3.X or 2.2.X I think? I can't recall clearly) During one of it's "working" periods (last week), I unlocked his bootloader and flashed it with CM9...
Probably won't mean much since the problem existed before I unlocked+CM9'ed it, but while it's not freaking out, I can give you some numbers:
• Model Number: MB860
• Android Version: 4.0.3
• Baseband Version: N_01.77.15P
• Kernel Version: [email protected] #47
• CyanogenMod Version: 9.0.0-RC0-olympus-KANG
omnius1 said:
The f-ing goddam screen protector.
Click to expand...
Click to collapse
Yeh, I have had this problem with screen protectors interfering with capacitive screens before, I am now using some really cheap protectors (5 for £3) and have had no such problems since and have a good bit of pocket money left .
TLRtheory said:
That rant's nice and all, and I'mma let you finish... but there's no screen protector. He's been going bare gorilla all since he got it...
Click to expand...
Click to collapse
ah ok in that case, I have nothing else, I'm only good for ranting. GL!
My touchscreen randomly does these freak outs and stops working:
Usually for me it is caused when the phone is really warm (like on the charger in the car) or when my hands are sweaty (also could just be the the phone is warm in this case as well)
Once it's done with its freak out, I turn off the screen (my power button still works) and clean off the screen with my shirt, wipe the sweat off my hands and turn it back on...everything is then fine.
Also, with my old phone (dell streak) if I kept the phone in my pocket with the screen facing towards my leg it would exhibit this behavior (probably again a case of the screen becoming really warm) but if I kept it screen out it was fine.
I have the same exact problem and have gone back to my Captivate because I couldn't figure it out.
Sent from my Touchpad using XDA
News on this? Here's my experience.
Any news on this, guys? I'm going insane. Here's my experience: I used to get these touchscreen-stops now and then but then they started getting more and more often. What I do to make them stop for a while is a clean restore, that is wiping boot, system, preinstall, cache, userdata with fastboot before installing a new ROM or restoring from backup. Whenever I do that, it comes back to life. If I flash a new ROM without all those wipes, it doesn't work. What sucks so bad is that, even though that fixes the problem, it's only temporary. It starts again after a few weeks. There is NO way this is hardware, and there's also NO way we can't find a solution for this!!!! Come on, guys!!! HELP US OUT, PLEASE!!!!!!!
Have you tried the raindrop fix? I was having similar problems and it worked for me.
Sent from my MB860 using xda premium
My screen has ghost fingers if my hands are even the slightest damp.
A buddy of mine had really bad touch screen issues and had to send back for warranty.
Sent from my MB860 using xda app-developers app
I'm having the same issue
I'm having the exact same issue. It sometimes works, sometimes doesn't. Anywhere from one minute to a whole day, everything you described exactly. No screen protector. I wiped it once and it worked temporarily, but it's back to the old sporadic unresponsiveness again.
I'm still not convinced that it isn't a hardware issue. I'm going to buy a T5 Torx Screwdriver and open her up and see if one of the connections is loose. Has anyone else done this?
I'll post tomorrow night with my results.
Here is a handy trick to determine if your digitizer it going out.
1. Find an appliance like a cable set top box, AV receiver or computer for example
2. Lay your phone face down in the warm air that emits from devices like this.
3. Leave it alone for about 10 to 15 minutes.
4.Pick your phone up and perform some finger swipe heavy tasks.
If you notice its a lot more sensitive like you remember when you first got it then you have a digitizer that is going bad. If nothing changes then its most likely software related.
Okay so I took it apart (removed the motherboard, disconnected the radio and 3 cables, then put everything back together. It's not fixed 100% but it's a lot more consistent than it was. youtube dot com/watch?v=kxuF_73YIIY
cjmillisock said:
Okay so I took it apart (removed the motherboard, disconnected the radio and 3 cables, then put everything back together. It's not fixed 100% but it's a lot more consistent than it was. youtube dot com/watch?v=kxuF_73YIIY
Click to expand...
Click to collapse
Could be the ribbon behind the digitizer, if its loose or moves it can kill all response to touch. You may have to replace your digitizer to fix this.
Sent from my MB860 using xda premium
I'm dying here
I opened it up like the video explained. Everything looked OK. I used a heat gun at 50 C to eliminate any trace of humidity and put back everything in its place. Then, I did a full wipe and a new ROM flash. STILL NOTHING!!! This phone is a little over a year old! This is not possible :crying: Any new ideas???? THANKS!!!!
pichualvarez said:
I opened it up like the video explained. Everything looked OK. I used a heat gun at 50 C to eliminate any trace of humidity and put back everything in its place. Then, I did a full wipe and a new ROM flash. STILL NOTHING!!! This phone is a little over a year old! This is not possible :crying: Any new ideas???? THANKS!!!!
Click to expand...
Click to collapse
I would also suspect the digitizer. I replaced mine for $45 (frame pre attached attached highly recommended).
The connections are very small, so there is much that can go wrong while doing this kind of brain surgery and the ribbons will rip easily.
Sent from my MB860 using Tapatalk 2
Same problem here. It is like some Ghost is operating it without my permission
Sometimes feels like is should hit the phone on the wall.
I know its not gonna help.
Anybody there who has solution for this
Hi guys! I'm new around here, I've been lurking the forums for the past year or 2.
I originally had a i9000. Had it rooted, flashed & running 4.2.2 Hellybean, it was a dream, easiest android phone i've ever dealt with.
Today, I bring you a device that is so mind boggling and mysterious, it's ridiculous. Before you ask, yes I've searched and searched countless hours on end & sleepless nights. Trying to work out how to PERMANENTLY fix this device.
Straight up, I'm going to tell you what I've done, what I've tried, where the phone came from, model of the phone & all the useless stuff.
OKAY. Go.
I got the Samsung Galaxy S2 (i9100T) off a friend recently, about a month or two back. He didn't have a back cover for it, and the camera was all smashed up (back camera). It was running on 4.1.2 Vodaphone Stock DVLSH. It had a few issues when the phone got to me.
I wasn't sure if the phones battery was depleted, but I had to muck around with the phone for a couple of hours just to get the damned thing to turn on.
When I had got the phone to turn on, I kept getting "Warning! Battery Disconnected!" messages, this was frustrating. I eventually let the phone fully charged before I mucked around with it and ignored the warning.
When it was fully charged, I went straight to rooting it. I first rooted it by flashing CF-Root and then flashed a custom rom. (Xylon AOKP. 4.2.2)
From here on, the phone started to randomly restart, drop signal, lose battery after random restarts, get semi boot loops.
So I flashed a different stock (XWPL8) and got rid of the Samsung Galaxy SII i9100T boot logo and it was changed to Samsung Galaxy SII i9100.
After this, I then again rooted the phone but this time a different method and used Siyah kernel and flashed Carbon rom 4.2.2.
I still encountered the same problem as Xylon 4.2.2.
So I kept reverting back to stock, re-rooting & trying again.
I've tried countless methods.
POSSIBLE HARDBRICK RECOVERY DON'T TAKE MY WORD THOUGH: I've even managed to HardBrick the device (yes I mean hardbrick, i didn't even JTAG to bring it back... I flashed Dorimax Kernel at some point and it hardbricked it to all ****.) I spent a few days trying to unbrick it when finally I just plugged it into the charged and forced it to internally turn on (i believe) and let the battery deplete (the phone was hot even when i unplugged it. So I let the battery drain.) Yes I even battery pulled and tried to reboot it to see if I could boot recovery or download or the rom even before I tried any of this! (absolutely nothing.)
I took out my SIM card after a full day of letting it drain (just to be sure) plugged it in, took out the battery while the charger was plugged in, put the battery back in, unplugged the charger while holding power, and plugged it back in and I got the charging logo booted into download mode after 80% charge and flashed stock again.
Now the problem(s) with the phone:
SEMI-BOOTLOOPS: Every time i've rooted the phone and even flashed different roms just to make sure, it does a "semi boot-loop" I've searched everywhere for people with the same problem but found nothing on it.
What it does, is it turns on (boots the samsung logo.) turns off, turns back on, turns off, turns back on etc and then after about 2-8 times of doing is usually it boots to the ROM and the phone works for awhile.
RANDOM REBOOTS: I don't get these much anymore since I found a solution where someone had just folded up a receipt and pushed the battery up against the prongs because it had about .5mm movement off the prongs. This fixed most of the random reboots and don't see many anymore.
SLEEP OF DEATH!?!?!? OR JUST A BLACK SCREEN THAT DOESN'T TURN BACK ON!?: This one I'm not 100% sure what it is, I read it's the S.O.D (Sleep of Death). Which is common on 4.0.4 and was apparently fixed in later Android versions. But sometimes, when I lock my phone, or my phone goes to sleep, the screen stays black even after I press the home button or the power button, at first I thought just restart it by battery pull or holding down power like everyone says, yeah it works, my phone boots up and does a semi-bootloop and goes back on eventually, but one day I left it on in the mysterious S.O.D. and waited 5-10 mins pressed the power button and it unlocked... This one really has me baffled and it does it a LOT.
REALLY BRIGHT SCREEN AFTER REBOOT SOMETIMES!: Okay, so sometimes when the phone finally turns on, the screen is really bright, like the brightness is still on half, but it's a lot more noticeable on how much brighter it is, it's nearly like a white.
It's really really BRIGHT. Phone shouldn't be able to look/get that bright. After a reboot though it goes away and goes back to normal but this leads me to believe something to do with the battery just a hunch.
RANDOM FREEZES!??!?: Sometimes the phone will just randomly freeze, I can be doing something and it'll just freeze, it won't turn off, I still get picture on the screen but it's frozen and I can't do anything until I either battery pull or reboot it by holding down the power button.
Before anyone asks, yes, I Factory Reset from recovery, Wipe Cache & Dalvik Cache before, I flash a new rom etc.
- My GApps matches with my Android versions each time.
- The ROMs I have flashed are compatible with my phone.
- And I've made sure everything I have done is completely compatible with my phone and android version.
What I think!:
SEMI BOOT-LOOPS:
This one, I don't think much of, it's got me baffled. It could be something to do with the Boot-Loader, could be something to do with a bad flash (but I've even tried double flashing a single rom.)
the eMMC could be damaged in a certain way that it causes these self proclaimed "semi boot-loops"
RANDOM REBOOTS:
This one, I've pretty much fixed with the help of lurking the internet over and over for hours, so this indicates a battery problem, will be replacing it this week. (Yes I'm aware that this battery problem could be causing everything else to play up and that it could all be due to the battery but can we leave the battery out of this just for now so I have more options on how to fix it.)
SLEEP OF DEATH!?!?!? OR JUST A BLACK SCREEN THAT DOESN'T TURN BACK ON!?:
I believe that this could be due to either a high load on the CPU (maybe not so much high but a really low load that it goes into a state of nothing for awhile.) It drops into a mode where it's turned off (something bigger than deep-idle.)
REALLY BRIGHT SCREEN AFTER REBOOT SOMETIMES!:
I haven't changed voltages or messed with any voltages on my phone, but I believe that it does indeed have something to do with the CPU & GPU voltages or even the BATTERY Voltages either undervolting or being to high.
RANDOM FREEZES!??!?:
I think this one is something to do with my phone not liking the voltages stock set to it.
I read that somewhere Freezing the System Alarm Clock can fix the random reboots, so I've done that and also pushed the battery up with a bit of receipt so it touches the prongs completely.
Anyway, right now, the phone is on Stock Kernel with CWM Recovery6, with PacMan's 4.3.1 Nightly release on XWLP8 Baseband and it still does this all.
I know i'm asking for a lot of help and I'm probably going to get yelled at by Devs or forum mods or some body because I've done something wrong.
But if it doesn't belong here, move it please.
IT TRULY IS A PHONE FROM HELL.
-Thanks, Just another man who wants to fix silly problems for fun.
Youve said "dont mention get a new battery".What if that is the problem.
Maybe the phone has water damage, or it needs that hawkerpaulls scripts run.
Youve just got to try free stuff, then maybe splash a bit of cash I.e battery.
Nothing software/firmware-side is fixing this. Phone has major hardware issues going on. I wouldn't bother beyond trying the 'free stuff' TheUnderling mentioned.
erm - I'm agreeing with you on this 'phone from hell!' also agree with @theunderling and @MistahBungle - it doesn't sound like its worth fixing if the free stuff doesn't work - sounds like it would probably be cheaper to buy a second hand s2! Don't think dori kernel had anything to do with your 'hard brick' - I've been running dori for some time including the experimental builds, dori tests everything himself as do his team of testers - the 'd team' and I have never known him to release anything that even soft bricks let alone hard bricks.
Good luck :cyclops:
Hey guys thanks for the speedy replies! I love waking up to instant replies!
theunderling said:
Youve said "dont mention get a new battery".What if that is the problem.
Maybe the phone has water damage, or it needs that hawkerpaulls scripts run.
Youve just got to try free stuff, then maybe splash a bit of cash I.e battery.
Click to expand...
Click to collapse
Sorry, I was half asleep when writing all this! I am getting a new battery this week! But I wanted to have a go at trouble shooting it but crossing out the battery from the list of problems seeing as it's being replaced this week @theunderling
MistahBungle said:
Nothing software/firmware-side is fixing this. Phone has major hardware issues going on. I wouldn't bother beyond trying the 'free stuff' TheUnderling mentioned.
Click to expand...
Click to collapse
It may sound like it @MistahBungle but I have faith and I come down to being very patient with technology even when I do reach ticking time bomb mode. I believe I can fix it if I just get the right help !
If the new battery doesn't do anything, It might be the logic board and i'll just go buy a new one.
Jimsilver73 said:
erm - I'm agreeing with you on this 'phone from hell!' also agree with @theunderling and @MistahBungle - it doesn't sound like its worth fixing if the free stuff doesn't work - sounds like it would probably be cheaper to buy a second hand s2! Don't think dori kernel had anything to do with your 'hard brick' - I've been running dori for some time including the experimental builds, dori tests everything himself as do his team of testers - the 'd team' and I have never known him to release anything that even soft bricks let alone hard bricks.
Good luck :cyclops:
Click to expand...
Click to collapse
@Jimsilver73 It really is!
I'm not the most wealthy person or have money to just throw at things like new phones etc etc. I'd love to see what I can do on my side and try and trouble shoot every problem for even the simpilest of DIY Solutions. I get a kick out of mucking with phones and computers.
Your probably right, but I was thinking that does Dori kernel keep stock voltages or does it change the voltages at all? Because it just managed to Hardbrick its self a few hours after flashing it which was odd, which led me to suspect that my phone didn't like the Dori Kernel & Carbon Rom Combination!
@theunderling I will try that Hawkers script by the way!
Is this the one? http://forum.xda-developers.com/showthread.php?t=2100558
Phone having no back cover and camera smashed suggests that there is a physical damage to the phone, i wouldn't even try battery to this one, it may just kill the new battery if there is some kind of water damage, tho you seem like having fun trying to repair it Yes, that's hawkers script, use it and couple of ROMs, (ICS,GB etc) to see if there is a software problem. If you can dissamble it, you can check if there are some contact problems between pieces.
Hi @Dakura thanks for the reply!
The camera isn't smashed completely, but at fist I thought that the camera would be screwing up the phone in someway.
I know for sure as well that there is no water damage, and the phone was just sitting around he lost the back cover randomly after he had bought an iPhone 4S.
I can disassemble it, I just need to find my little screw driver I use for stand-off changing on PC cases.
I read somewhere that the proximity sensor has a bit to do with things, so seeing as the back cover isn't on, that maybe dust got into it while it was in his draw and that's the reason for screen-offs? because the phone is still responsive. I can receive calls & text messages just the screen is black and doesn't come back on.
The warning in 4.0.4 "Warning! Battery Disconnected!" leads me to think that in versions above 4.0.4 (4.1.2 for example) don't have warnings and the phone just turns off.
**major update**
@Dakura @theunderling @Jimsilver73 @MistahBungle
Hey guys, so I've just taken the back CASING not the cover. Off the phone.
I've been looking for breaks in solder points on the Logic Board and around it.
- The Camera ISN'T smashed it was the lens on the case..
- Looks a tad dusty.
- Semi Boot-Loops have disappeared! booted the phone with the case off and the semi boot loops are gone tried booting multiple times each time with success!
- No breaks on the logic board from what I can see as far!
- For some reason the Camera app would not connect to the Camera. "Can't connect to Camera!" maybe the camera flex cable isn't in properly.
- First boot with case off, battery gave false reading of -1021032418914 (something along those lines). That's usually caused by a lose battery correct me if I'm wrong?
- Everything seemed a lot more responsive and working.
Hmmm.
So removing the screws and taking the back casing off made the Semi Boot-Loops go away.
Maybe a part of the back casing was pushing on the Logic board and shorting it out?
Maybe the screws torque where messing with it (e.g. on a HDD with computers the simpliest change in toque on the screws in the HDD can screw the HDD.)
But the torque of the screws where very loose.
Any ideas are much appreciated!!
Yep, probably a short-circuit or dust problem or displacement somewhere around there. What you said proves that somehow the phone was physically damaged. You may need to actually disassemble all the pieces, inspect them and put them all back together, and it still may not work, for now, try cleaning the dust and tighten the screws, fasten the board.
@Dakura thanks for the help today Dakura!
Finally got around to putting everything back together after an evaluation, made the flex-cables all snug and tightened up the screws a lot!
The phone appears to be working now.
at 100% it even vibrates now when i tap things it never used to.
I couldn't quite locate the problem, but I have a feeling that one of the flex cables could have come loose but only just enough to generate fluctuation of power between full and under to keep the phone on.
Hopefully the phone stays stable!
@theunderling thanks for recommending me HawkerPauls Nuke script, I'll be using that every time I re-rom my phone from now on!
Will update the thread on a possible fix for anyone else with this problem.
It's always good to run through every possibility and solution to fix problems before going out and blowing money.
It seems touchscreen dont like me this is the 3 or 4th phone ive ever owned with this flaw. Does anyone else have there phone touch itself, pressing on the screen in random places, etc
droidkeyboardfan12 said:
It seems touchscreen dont like me this is the 3 or 4th phone ive ever owned with this flaw. Does anyone else have there phone touch itself, pressing on the screen in random places, etc
Click to expand...
Click to collapse
Ghost touches are caused by either a hardware fault, an incorrectly configured custom kernel, or a bad charger/bad current to your charger.
This means that either:
A: you have incredibly bad luck with hardware (not likely)
B: you've used custom kernels on all of your phones all of which bear the same defect (less likely)
C: you're using the same cheap charger with each phone (God I hope not)
D: your house/powerstrip has bad wiring (most likely)
EDIT:
E: you may have an abnormally strong magnetic field. This happens to some people for no obvious reason, and there's nothing you can really do about it (less likely than anything else I mentioned).
Well i havent been flashing any custom kernels for this phone. I did however finally flash cm11 snapshots and it seems to have gotten better. In fact this phone has so many kernels im not sure where to find them all or what all of them do. I stopped buying motorola phones cause they all screwed up. Im honestly more convinced i probably have too much magnetic field in me lol
droidkeyboardfan12 said:
Well i havent been flashing any custom kernels for this phone. I did however finally flash cm11 snapshots and it seems to have gotten better. In fact this phone has so many kernels im not sure where to find them all or what all of them do. I stopped buying motorola phones cause they all screwed up. Im honestly more convinced i probably have too much magnetic field in me lol
Click to expand...
Click to collapse
It's most likely the wiring in your house, especially if you live kind of out in the country. Next to that, I'd guess your powerstrip.
but it does it when not connected to power
having the same issue myself, it got worse after I flashed a different radio, ever since it has gone nuts. one day the touchscreen stopped working for good, I had to let the cellphone rest for a few days and then it started working again. Not sure what it is, this cellphone has given me so many headaches, I feel like smashing it into a wall.
After riding my motorcycle in the rain, my P780 started turning itself off and on. I assume the power button sort of makes contact from time to time. At first it would allow the phone to boot before shutting down and then power on. Now it's just resetting itself every few seconds.
Has anyone heard of something like this happening? My 2 problems:
1. How do I stop it? I'm afraid it will break for good with all the shutting on and off. I can't stop it because I cannot remove the battery. I am in Vietnam and don't have access to any tools. So I just here a vibrating sound every 2 seconds or so when it turns on. The screen flickers a bit, then it shuts itself down. Repeat.
2. How the hell will I explain my problem to a service? Nobody speaks English here and I am not in one of the big cities.
I have no idea if the water played a role in this. Maybe it's a coincidence. The phone is currently in a big bowl of rice. I have no idea if it will do something. It's been there for over 3 hours and the battery doesn't seem to be giving out soon.
So yeah.
Help!
edit: it stopped resetting.. Now it just stays with all three buttons lit.
leibnizster said:
After riding my motorcycle in the rain, my P780 started turning itself off and on. I assume the power button sort of makes contact from time to time. At first it would allow the phone to boot before shutting down and then power on. Now it's just resetting itself every few seconds.
Has anyone heard of something like this happening? My 2 problems:
1. How do I stop it? I'm afraid it will break for good with all the shutting on and off. I can't stop it because I cannot remove the battery. I am in Vietnam and don't have access to any tools. So I just here a vibrating sound every 2 seconds or so when it turns on. The screen flickers a bit, then it shuts itself down. Repeat.
2. How the hell will I explain my problem to a service? Nobody speaks English here and I am not in one of the big cities.
I have no idea if the water played a role in this. Maybe it's a coincidence. The phone is currently in a big bowl of rice. I have no idea if it will do something. It's been there for over 3 hours and the battery doesn't seem to be giving out soon.
So yeah.
Help!
edit: it stopped resetting.. Now it just stays with all three buttons lit.
Click to expand...
Click to collapse
Hi. It seems that the condensation played an interesting role in this problem. Let him dry few days then try to charge him again. See what is going on after...
Sent from my Lenovo P780
leibnizster said:
After riding my motorcycle in the rain, my P780 started turning itself off and on. I assume the power button sort of makes contact from time to time. At first it would allow the phone to boot before shutting down and then power on. Now it's just resetting itself every few seconds.
Has anyone heard of something like this happening? My 2 problems:
1. How do I stop it? I'm afraid it will break for good with all the shutting on and off. I can't stop it because I cannot remove the battery. I am in Vietnam and don't have access to any tools. So I just here a vibrating sound every 2 seconds or so when it turns on. The screen flickers a bit, then it shuts itself down. Repeat.
2. How the hell will I explain my problem to a service? Nobody speaks English here and I am not in one of the big cities.
I have no idea if the water played a role in this. Maybe it's a coincidence. The phone is currently in a big bowl of rice. I have no idea if it will do something. It's been there for over 3 hours and the battery doesn't seem to be giving out soon.
So yeah.
Help!
edit: it stopped resetting.. Now it just stays with all three buttons lit.
Click to expand...
Click to collapse
Hi,
Something similar happened with me also. Last week I was using the phone and suddenly it slept from pocket and
fall into full bucket of water. Immediately after this I taken out my phone from bucket and saw that it was starting again and again.
Without wasting anytime I dis mental my phone and kept under hair dryer and gave heat so that all water can get dry.
It was my luck that when giving heat and assembling it. It started working.
Now it is almost a week since this incident was occurred. everything working normal.
Hope it should help you.
amitritu_1509 said:
Hi,
Something similar happened with me also. Last week I was using the phone and suddenly it slept from pocket and
fall into full bucket of water. Immediately after this I taken out my phone from bucket and saw that it was starting again and again.
Without wasting anytime I dis mental my phone and kept under hair dryer and gave heat so that all water can get dry.
It was my luck that when giving heat and assembling it. It started working.
Now it is almost a week since this incident was occurred. everything working normal.
Hope it should help you.
Click to expand...
Click to collapse
This afternoon I took it to a shop. The guy took the battery out, put it back in. Phone starts working. After a few hours same thing starts happening again. At least now I got a video and I can show to him tomorrow. I still don't know what the real issue is.
Indeed the power button contact was at fault. After fixing that (twice, because I managed to fill it with water again) I have a new set of problems:
1. The signal of both phone cards is awful. Useless 99% of the time. I see a lot of people have this issue
2. The security applications magically changed to chinese and there doesn't seem to be an option to turn it back to english (this coming from a mandarin speaking girl I met on a bus)
3. I constantly get the message that I cannot install applications because I have no space available on the phone. I just run the chinese security app cleaner and it ejects 250MBs of garbage.
I guess installing a custom ROM might fix this? I don't know almost anything about ROMs and it is really important I don't brick the phone. My phone seems to alteady have a custom ROM. I have Vibeui 2.0. Do you have recomandations for a stabile and easy to install english ROM?
Thank you very much
leibnizster said:
Indeed the power button contact was at fault. After fixing that (twice, because I managed to fill it with water again) I have a new set of problems:
1. The signal of both phone cards is awful. Useless 99% of the time. I see a lot of people have this issue
2. The security applications magically changed to chinese and there doesn't seem to be an option to turn it back to english (this coming from a mandarin speaking girl I met on a bus)
3. I constantly get the message that I cannot install applications because I have no space available on the phone. I just run the chinese security app cleaner and it ejects 250MBs of garbage.
I guess installing a custom ROM might fix this? I don't know almost anything about ROMs and it is really important I don't brick the phone. My phone seems to alteady have a custom ROM. I have Vibeui 2.0. Do you have recomandations for a stabile and easy to install english ROM?
Thank you very much
Click to expand...
Click to collapse
Hi. Try to install a fresh new stock ROW firmware or custom ROM called Life. From Life you could try flashing modem software from my post How about some modems.
Good luck and Happy new year.
Sent from my Lenovo P780
stympy said:
Hi. Try to install a fresh new stock ROW firmware or custom ROM called Life. From Life you could try flashing modem software from my post How about some modems.
Good luck and Happy new year.
Sent from my Lenovo P780
Click to expand...
Click to collapse
Thank you for the answer and a happy new year to you too!
The problem is that I really have no idea how to that. Is there a page somewhere that describes the necessary steps I need to take? And is there a high bricking chance?
Thank you again.
leibnizster said:
Thank you for the answer and a happy new year to you too!
The problem is that I really have no idea how to that. Is there a page somewhere that describes the necessary steps I need to take? And is there a high bricking chance?
Thank you again.
Click to expand...
Click to collapse
I think you will find good tutorials in general topic and in q&a topics!
If you dont manage PM me.
leibnizster said:
Indeed the power button contact was at fault. After fixing that (twice, because I managed to fill it with water again) I have a new set of problems:
1. The signal of both phone cards is awful. Useless 99% of the time. I see a lot of people have this issue
2. The security applications magically changed to chinese and there doesn't seem to be an option to turn it back to english (this coming from a mandarin speaking girl I met on a bus)
3. I constantly get the message that I cannot install applications because I have no space available on the phone. I just run the chinese security app cleaner and it ejects 250MBs of garbage.
I guess installing a custom ROM might fix this? I don't know almost anything about ROMs and it is really important I don't brick the phone. My phone seems to alteady have a custom ROM. I have Vibeui 2.0. Do you have recomandations for a stabile and easy to install english ROM?
Thank you very much
Click to expand...
Click to collapse
On the third point, no space available on the phone, either you're really out of space (check it, due to weird partitioning of the internal storage, might be true, but if you are trying to install through Play store (and know you have some space left), there is a known issue with the MTK chipset and Google Play Services version, giving this error. My workaround was to uninstall Play Store (it will not uninstall, but roll back all updates), then quickly install/update apps because the Play Store will update itself automatically again (can't stop it). Very annoying, but it works... After I upgraded to KitKat, no more issues with Play Store.
Hi, I have a problem with a Honor 10.
Since August it started to restart randomly, I just replaced the battery and I just did two factory reset but the problem continues to manifest even in the configuration screen.
I would exclude the faulty power button, since before rebooting it usually froze on the activity I was performing.
Any ideas?
Thank you!
Test power button with ohm meter.
It was doing this after the reset with just it's factory load? No 3rd party apps loaded?
Try reflashing firmware.
Maybe be a mobo failure.
blackhawk said:
Test power button with ohm meter.
It was doing this after the reset with just it's factory load? No 3rd party apps loaded?
Try reflashing firmware.
Maybe be a mobo failure.
Click to expand...
Click to collapse
I really don't think is the power button because it reboot even in idle on the table, and i saw that if i put it on charge it reboot instantly.
I have this problem even in the configuration screens after the factory reset, indeed i've must configured two or three times because of that.
I'll try to reflash the firmware, then i'll wait for a new battery i ordered a month ago.
If it will be still broken i guess is a mobo failure.
I have a question: i didn't flashed a smartphone before, and i was asking myself if this reboot problem can mess up with flashing, bricking the phone. Can it be possible?
eddyxx said:
I really don't think is the power button because it reboot even in idle on the table, and i saw that if i put it on charge it reboot instantly.
I have this problem even in the configuration screens after the factory reset, indeed i've must configured two or three times because of that.
I'll try to reflash the firmware, then i'll wait for a new battery i ordered a month ago.
If it will be still broken i guess is a mobo failure.
I have a question: i didn't flashed a smartphone before, and i was asking myself if this reboot problem can mess up with flashing, bricking the phone. Can it be possible?
Click to expand...
Click to collapse
Yeah if it interrupts the flash that won't end well...
If you can return it, do so... otherwise...
Before you go flashing nuts try to determine if it's a hardware issue. Check ribbon cable connectors... and that switch.
Firmware shouldn't become corrupted unless there's a flash memory failure or it was a bad flash to begin with.
Does it not do this is safe mode? 3rd party app if so.
If it does it when in the boot menu it's likely hardware.
If so it may be just a failed battery. Try with charger connected to see if this alters the behavior.
If you don't feel comfortable repairing it, let a good tech do it for you. I always remember my first mechanical alarm clock disassembly... it didn't go well
blackhawk said:
If you can return it, do so... otherwise...
Before you go flashing nuts try to determine if it's a hardware issue. Check ribbon cable connectors... and that switch.
Firmware shouldn't become corrupted unless there's a flash memory failure or it was a bad flash to begin with.
Does it not do this is safe mode? 3rd party app if so.
If it does it when in the boot menu it's likely hardware.
If so it may be just a failed battery. Try with charger connected to see if this alters the behavior.
If you don't feel comfortable repairing it, let a good tech do it for you. I always remember my first mechanical alarm clock disassembly... it didn't go well
Click to expand...
Click to collapse
It reboots even in safe mode!
It would seem a hardware problem, possible that I bought a new battery already damaged?
It’s been a few hours since it works good after charging it to 100%, it seems that it starts to reboot towards 50%.
I wanted to flash it also because before doing the factory reset, it automatically installed some "stock" apps by itself, I refer to some games that Honor automatically installs at each factory reset, every time I uninstalled them, after some restart they reinstalled themselves.
It was a weird issue but looks like fixed with the factory reset, so now i only have the reboot issue.
I am so desperate that I would like to try the battery of my Honor 10 (the one with problems is that of my girlfriend), I would not buy another battery since I have to be delivered the one I ordered from a month.
It may be the battery, they can fail at any time.
It's rare for new ones to fail but it happens.
Use a firewall to block auto updates or installs.
Karma Firewall works well but its valuable logging feature doesn't work on Android 10 and higher, but it still will block apps.
Update: I just bought another battery and the problem persist.
Now im sure is not the battery so i will flash it very soon no matter what.
I have been having the same problem as you guys have since last Christmas (2020), when my phone was 18 months old.
I switched phone and gave the Honor 10 to my wife for Coin Master and the problem persisted.
However, two months ago the battery started to swell and surprisingly the problem went away completely for about a month. But as it swelled to the extent of pushing out the screen the problem returned a month ago.
Thinking it was possibly a battery/battery connection related issue, I changed to a new Pisen battery last night. Sadly, the rebooting continued but only for 2-3 times today.
So it is probably an issue with the board itself.
citibatter said:
I have been having the same problem as you guys have since last Christmas (2020), when my phone was 18 months old.
I switched phone and gave the Honor 10 to my wife for Coin Master and the problem persisted.
However, two months ago the battery started to swell and surprisingly the problem went away completely for about a month. But as it swelled to the extent of pushing out the screen the problem returned a month ago.
Thinking it was possibly a battery/battery connection related issue, I changed to a new Pisen battery last night. Sadly, the rebooting continued but only for 2-3 times today.
So it is probably an issue with the board itself.
Click to expand...
Click to collapse
The battery failure may have damaged the mobo or perhaps it was preexisting.
Check ribbon connector pins for damage. Look around for visible solder cracks. Try pressing gently on the mobo with a pencil eraser with device powered on to try to find the area. Check ribbon cables too by gently moving them.
One of the most likely places for a failed solder joint are the BGA chipsets. The many solder pads are under the chipset, inaccessible.
Press gently on them to try and verify this. A hot air station (and skillset to use it) is the only way to repair this type of failure.
Any battery swelling is a failure, replace it asap.
blackhawk said:
The battery failure may have damaged the mobo or perhaps it was preexisting.
Check ribbon connector pins for damage. Look around for visible solder cracks. Try pressing gently on the mobo with a pencil eraser with device powered on to try to find the area. Check ribbon cables too by gently moving them.
One of the most likely places for a failed solder joint are the BGA chipsets. The many solder pads are under the chipset, inaccessible.
Press gently on them to try and verify this. A hot air station (and skillset to use it) is the only way to repair this type of failure.
Any battery swelling is a failure, replace it asap.
Click to expand...
Click to collapse
As I said, battery has been replaced with a brand new one. Therefore the swelling issue is fixed.
Don't have the skill set to use a hot air gun or to solder so this is it for me.
Quite disappointed by the QC of Huawei as this was my first Huawei phone. I have been using Xiaomi since my first smartphone and never had an issue like this before.
citibatter said:
As I said, battery has been replaced with a brand new one. Therefore the swelling issue is fixed.
Don't have the skill set to use a hot air gun or to solder so this is it for me.
Quite disappointed by the QC of Huawei as this was my first Huawei phone. I have been using Xiaomi since my first smartphone and never had an issue like this before.
Click to expand...
Click to collapse
My point was a mobo failure is generally a game over event.
I run strictly Samsung's as I like their UI and have become familiar with them. Of course in 2-3 years that could change if Samsung keeps dropping the ball.
blackhawk said:
My point was a mobo failure is generally a game over event.
I run strictly Samsung's as I like their UI and have become familiar with them. Of course in 2-3 years that could change if Samsung keeps dropping the ball.
Click to expand...
Click to collapse
I understand.
That said, Huawei did replace the MBs for out of warranty customers in mainland China as a good will gesture.
Too bad that policy did not extend outside of China.
citibatter said:
I understand.
That said, Huawei did replace the MBs for out of warranty customers in mainland China as a good will gesture.
Too bad that policy did not extend outside of China.
Click to expand...
Click to collapse
Maybe see if they'll discount a mobo for you.
Not free but it might sweeten the deal.
Or write it off and move on.
All my Samsung's have been long lived with replacement batteries being the only repairs.
Another reason I like them.
In my case it was sort of dumb luck especially when choosing the first Note 10+. In this case they did live up to their hype.
The S4+ lasted over 5 years and still boots up.
I had the random reboots going on for weeks even at night, also bootloops sometimes .
I tried a lot of stuff but i got my phone going again for 2 weeks now without any reboots.
It might be just pure luck but this is what i did last time:
Did a complete reset of the Phone ( everything gone )
I changed simcard to other simslot (i think this made the difference, atleast for my phone)
No apps from Meta (You dont want any of their **** anyway )
ill keep you posted
exoronic said:
I had the random reboots going on for weeks even at night, also bootloops sometimes .
I tried a lot of stuff but i got my phone going again for 2 weeks now without any reboots.
It might be just pure luck but this is what i did last time:
Did a complete reset of the Phone ( everything gone )
I changed simcard to other simslot (i think this made the difference, atleast for my phone)
Put on performance mode (might not be it, but details mather here, today is first day without performance mode, no issues so far)
No apps from Meta (again because details mather, might not be it, i had random reboots all the time, but when i was using instagram or it was still running in the background , it was real bad, You dont want any of their **** anyway )
ill keep you posted
Click to expand...
Click to collapse
Yay!
Meta is malware.
Hey guys, it seems that I solved the problem by bringing the phone to a Huawei service center, they performed an "operation on the motherboard".
Actually they changed the battery with an "original" one for 60€ (the one I had replaced cost 10€ ), then when the problem obviously came back they did the repair on the mobo at no extra cost.
I guess it went well.
eddyxx said:
Hey guys, it seems that I solved the problem by bringing the phone to a Huawei service center, they performed an "operation on the motherboard".
Actually they changed the battery with an "original" one for 60€ (the one I had replaced cost 10€ ), then when the problem obviously came back they did the repair on the mobo at no extra cost.
I guess it went well.
Click to expand...
Click to collapse
Did you had any reboots after the motherboard change?
I got the same issue with my Honor 10. Tried every trick that I could think of, but nothing seems to help.
What I noticed, that sometimes when it restarts it does get very hot in the area near the camera. (not sure exactly what component it's there but it's something on the motherboard)
I'm thinking if it worth doing this motherboard change. (as it seems to be a design/component issue if there are so many that have this problem)
nomob said:
Did you had any reboots after the motherboard change?
I got the same issue with my Honor 10. Tried every trick that I could think of, but nothing seems to help.
What I noticed, that sometimes when it restarts it does get very hot in the area near the camera. (not sure exactly what component it's there but it's something on the motherboard)
I'm thinking if it worth doing this motherboard change. (as it seems to be a design/component issue if there are so many that have this problem)
Click to expand...
Click to collapse
No, no reboot at all, but I noticed later that they rolled back to Android 8.0, so I’m thinking that they didn’t fix the motherboard, but they actually found a workaround by downgrading the OS.
I’m afraid to try to upgrade to Android 10.0 for this reason, I don’t even know if I can do it considering the new Huawei policy of flashing and stuff, but my girlfriend is ok with that so I let it go.
I can confirm that even now, on each task (TikTok scrolling for example), it gets very very hot in that point near the camera, my perfectly still working Honor 10 instead does it only on intensive use of the camera.
I hope this information can help you with your Honor 10, I suggest you go back to an older version of Android if possible just for troubleshooting.
If it persists, the motherboard is probably faulty and you need to replace it, I guess...
eddyxx said:
No, no reboot at all, but I noticed later that they rolled back to Android 8.0, so I’m thinking that they didn’t fix the motherboard, but they actually found a workaround by downgrading the OS.
I’m afraid to try to upgrade to Android 10.0 for this reason, I don’t even know if I can do it considering the new Huawei policy of flashing and stuff, but my girlfriend is ok with that so I let it go.
I can confirm that even now, on each task (TikTok scrolling for example), it gets very very hot in that point near the camera, my perfectly still working Honor 10 instead does it only on intensive use of the camera.
I hope this information can help you with your Honor 10, I suggest you go back to an older version of Android if possible just for troubleshooting.
If it persists, the motherboard is probably faulty and you need to replace it, I guess...
Click to expand...
Click to collapse
Thanks for the reply and downgrade suggestion! (worth a try)