My Amazfit lost battery within half a day and i tried so much to fix this.
Started to believe in a hardware problem but after completely resetting the watch and pairing it with a new MI account and not restoring any data it runs several days without charging. I am quite sure the reason for the problem is an unfinished sync that is constantly repeated. Also seems that flight mode doesn't deactivate BT completely as it had no effect on the battery drain. When the connected phone was completely turned off, the battery seemed to last.
I am a bit confused.
What are your experiences with that problem?
I have the same problem and reset the watch to no avail. But, I didn't try to skip the restoration part. I'll try that and see if I get similar results. Anyone else having this issue?
I have the exact same issue. I already tried everything but nothing worked. When I compare the data from my Amazfit watch app with the Mifit app I can see that some days are not properly synced. So I guess you are right, it must be a syncing issue. I didn't try to make a new mi account after unpairing, but I guess I have no choice. This really sucks.
I also tried wiping it (resetting to factory) as well as new xi account. Didn't work. Then I tried uninstalling the app from my phone and turning the watch to airplane mode. No luck. I'm now not convinced it's a syncing issue.
After installing PACEFIED release 24 the battery drain is back. I am totally fed up with the watch.
Let's write down the facts to find a reason:
-I have a Chinese Version of the watch
-latest PACEfied installed
-Installed older chinese App, connected watch and then updated via Playstore to latest english App (Strava sync works)
-no wifi password entered for watch
-no music on watch, no headsets connected
-no additional apps or watchfaces installed
-no Mi-Fit App installed
-Phone is a Huawei P9lite on Android 7.0 EMUI 5
The sync with my phone works only once then i have to restart the watch, Notifications do not work constantly.
Then you seem to have a bluetooth problem.
It might be your watch, it might be the phone.
And when BT runs wild on the watch, it eats through the battery.
Can you check with a different phone?
fzelle said:
Can you check with a different phone?
Click to expand...
Click to collapse
Already tried my tablet (Lenovo with android 5)
Today i connected my watch to my wifi. at third attempt i was able to do the "upload" now battery seems to be stable.
Could anyone else with drain issues try this?
Beleriand said:
Today i connected my watch to my wifi. at third attempt i was able to do the "upload" now battery seems to be stable.
Could anyone else with drain issues try this?
Click to expand...
Click to collapse
Doesn't work for me... It seems like you have a different issue, but thanks for the sharing. Today I also tried to unpair the watch and pairing it with a different Mi account but also that didn't work. Resetting the bluetooth settings in my phone didn't make a difference either. I have honestly no clue what the problem is.
i have the same kinde of issue, for two weeks it was great, now i have to charge it every day, try everything. . new account, wipe cashe, factory reset, still the same problem
i think it is a software problems with, first of all huawei phones and some particular watchfaces. In fact i didn't use my amazfit for 8 days and the battery drain was normal. When i reconnected it the battery started draining... maybe the kirin processors aren't completely compatible with tha amazfit... another thing i noticed is that some third party watchfaces cause draining problems.
Im using us rom 1.3.3a.. xiaomi mi5s..
I started having battery drain issue after playing at beach.. but i didn't swim more than 1m.. dont know whether its related or not..
Done factory reset twice..changed facewatch.. still draining.. on airplane mode, so no notification.. Backlight auto, no continuous HR.. only last a day average..
Anyone can help? Really hope for new official rom update will fix this issue..
I have the same problem. Could this be a real battery failure?
axxoaus said:
I have the same problem. Could this be a real battery failure?
Click to expand...
Click to collapse
As per Huami moderators, swimming is strict no no...
Hey guys.
I'm also having a battery drain problem. I didn't go swimming or did anything out of the usual. The watch works fine but the battery lasts close to a day, when a couple of weeks ago it would last at least three days.
I have continuous HR measures, do exercise with music every two days, but even in airplane mode there seems to be a drain.
I've un-paired and re-paired the watch back with the phone and the drain is still present.
I have no extra apps sideloaded, root or custom ROM. I have the latest international version of the app 1.7.1 and latest firmware 1.0.9.6.
Anyone found any fix for this? Does a any recent development version say anything in the change log related to battery drains being fixed?
Regards.
Sent from my Nexus 5 using Tapatalk
I have a P9 Lite Huawei, and i have probleme with a lot of deconnection and drain battery .... somebody have a solution for me ?
Mine has started to drain from 100% to 0% in a couple of hours.
Must admit I might of got it wet as I wore it to the beach, got in touch with Huawei and this what they said, and my watch failed .
Hello Vince,
Thank you for contacting Amazfit.
We are very sorry that you have trouble with the device.
Have you ever submerged the device into water? For example, did you wear it when you were swimming or taking a bath/shower?
To troubleshoot your issue, please do a small test for us.
1) Fully charge your watch to 100%
2) Turn on the flight mode on the watch
3) Turn off the Bluetooth on your phone.
4) Make it untouched for 24 hours
5) Check the power consumption
If the power consumption is less than 15%, it's normal.
If the power consumption is greater than 15%, it can't be repaired, please contact the seller to find a solution.
Thank you for your understanding and cooperation.
Cheers and have an excellent day!
Sincerely,
Molly| Amazfit Support
Click to expand...
Click to collapse
I have the same problem. I also got Mollys message you posted.
Is there a way to replace the battery?
Very disappointing!
After performing the test she requested and realizing that the watch dies on me after 8 hours I got the following message from her:
Molly (Amazfit)
Aug 10, 02:52 PDT
Hello Yoram,
Thank you for your reply.
Unfortunately, your issue can't solved online.
As you purchased from GeekBuying, please contact the seller directly to find a solution if possible.
Of course, you can also mail the product to our service center directly to have it inspected. Our service center is located in China. Please note that you had to pay for the shipping charge back and forth as well as custom fees.
We are so sorry for the inconvenience.
Please feel free to contact us if you need any additional assistance.
Sincerely,
Molly | Amazfit Support
Same Issues
I'm having the same issues. Worked great for over a month. I was getting 4 to 5 days of charge easily.
Then last week It suddenly started to drain fast on me. Now i am barely getting 4 to 5 hours.
Did not get the watch wet.
I tried to run it in Airplane mode overnight. I woke up after about 3 hours and it was dead. Tonight i will try airplane mode and shut the bluetooth off on My Galaxy S7 as well.
A1612 firmware 1.3.3a
ps: Come to think of it my Galaxy S7 just had a software upgrade early last week. The problem started just after that upgrade I think.
i have charge the device at 100%, then turn it off for almost 2 days, now it seem like power is holding on, i hope it will last
Related
Hi everybody!
I just stumbled onto this website and I'm amazed to see how many things I can learn from you guys what to do with my watch. My Amazfit is new, updated, but after the battery dropped dead, I can't seem to access the Sleep, Steps, Compass, GPS, and Monitor.
I am really curious what can I do to make my watch work again, as I found it perfect to my all activities. The sleep function is really important for me as I'm fidgeting at night and I'm under mild medication to sort my problems. This watch was vital for me.
Thanks heaps for any help.
ps: I restarted a few times, I even reset it to factory settings. Every single time I restart it, I get an "Optimising App1, Total 1" message for a few minutes, then I can't access most of its function.
Cheers.
You can see only clockface? I've had that problem that Amazfit got stuck on one pericular watchface, had to change it via phone app, it took some time, and after restart everything was ok. Try that
Sent from my LG-G3 using Tapatalk
Thanks for your reply. It's not stuck on one single face, I can change them. The watch works fine apart from the fact that I can't access GPS, Monitor, Pace and Sleep. Even after restarting, unpairing n pairing, updating etc...
I think you're pretty much in the same boat as me. I'm still trying to figure it out for the past few month when I got into that problem as well. The only time it worked was few days ago, where I went and flashed the Pacified Rom, and back to 1.3.3a. It only worked for about a day or 2 before going back to the problem again. I suggest that since it's new, get it replaced as soon as possible. I've been trying to get mine replaced but my seller is ignoring me and Aliexpress is not much of help.
Isn't there any down/upgrade that would solve this situation?
I mean, I bought it from the same website, no warranty/refund available. That's a pity.
Do you have any tutorial on how you flashed the Pacified Room and back to 1.3.3.a?
Thanks a lot, Alex.
jules25 said:
Hi everybody!
I just stumbled onto this website and I'm amazed to see how many things I can learn from you guys what to do with my watch. My Amazfit is new, updated, but after the battery dropped dead, I can't seem to access the Sleep, Steps, Compass, GPS, and Monitor.
I am really curious what can I do to make my watch work again, as I found it perfect to my all activities. The sleep function is really important for me as I'm fidgeting at night and I'm under mild medication to sort my problems. This watch was vital for me.
Thanks heaps for any help.
ps: I restarted a few times, I even reset it to factory settings. Every single time I restart it, I get an "Optimising App1, Total 1" message for a few minutes, then I can't access most of its function.
Cheers.
Click to expand...
Click to collapse
You could retry reinstall firmware perhaps...
Search here how to. (or update with newer firmware)
jules25 said:
Isn't there any down/upgrade that would solve this situation?
I mean, I bought it from the same website, no warranty/refund available. That's a pity.
Do you have any tutorial on how you flashed the Pacified Room and back to 1.3.3.a?
Thanks a lot, Alex.
Click to expand...
Click to collapse
First you need to unlock the bootloader. To do that, you can have a look at it here.
https://forum.xda-developers.com/smartwatch/amazfit/tutorial-unlock-bootloader-warning-void-t3654011
To flash the rom to PACEfied follow the link here. You could try the latest version .35, but that didn't work for me as I got stuck in the update loop despite using fastboot to continue, so I ended up using version .32. Instructions are all there
https://forum.xda-developers.com/smartwatch/amazfit/rom-pacefied-amazfit-huami-amazfit-t3539431
To flash it back to 1.3.3a, go through this link.
https://forum.xda-developers.com/smartwatch/amazfit/tutorial-convert-xiaomi-huami-amazfit-t3532508
Currently trying to repeat the steps I did on how to get everything working minus the GPS running app. Now I'm at .29 of the Pacefied ROM. Waiting for my battery to be completely drain and wait a day before charging it and flash it back to 1.3.3a. Will let you know if it's a success or not.
I've come to a conclusion that this is related to hardware problems. Somehow even draining it for 3 days still didnt' do anything and now the battery doesn't even last up to a day.. Looks like we're pretty much unlucky to get these faulty units. Sad.
Hi Alex! My Amazfit is working fine now, I think by the greatest of coincidence. Let me tell you what happened.
Yesterday I ran out of battery and I chucked in the cradle in order to charge it, but I couldn't see any charging. Then I twisted, rotated and changed its position and nothing happened.
Then I realized the contact plates might be dirty. With a cotton bar and an alcohol pad, I cleaned them thoroughly and guess what, once I restarted the watch it works perfectly.
I'm not sure this is the reason or I've been lucky, but honestly speaking I'm afraid to restart it again. So I will keep charging it religiously avoiding any discharge. My other problem is that I need to get a new phone.
Would I be able to pair my new phone to Amazfit without "restarting to factory settings"?
Thanks.
jules25 said:
Hi Alex! My Amazfit is working fine now, I think by the greatest of coincidence. Let me tell you what happened.
Yesterday I ran out of battery and I chucked in the cradle in order to charge it, but I couldn't see any charging. Then I twisted, rotated and changed its position and nothing happened.
Then I realized the contact plates might be dirty. With a cotton bar and an alcohol pad, I cleaned them thoroughly and guess what, once I restarted the watch it works perfectly.
I'm not sure this is the reason or I've been lucky, but honestly speaking I'm afraid to restart it again. So I will keep charging it religiously avoiding any discharge. My other problem is that I need to get a new phone.
Would I be able to pair my new phone to Amazfit without "restarting to factory settings"?
Thanks.
Click to expand...
Click to collapse
Sweet. I think I did something similar to clean the plate. But alas mine still doesn't work as we speak. I think restarting it is ok. But because I unpaired it with my phone, the watch went into factory reset that got me back to where it was not able to work. Maybe before you unpair with your current phone, on your new phone try logging in. If it's like the mi band 2, it should prompt you to pair via BT rather than QR code.
Anyone else's watch decide it's not going to stay connected to the phone anymore? I can connect, but it disconnects within a minute or two. Sometimes going to the menu reconnects it, but it doesn't last long. I tried FDR, clearing all the cache on the phone I could, verified the phone works. No dice.
I had the same problem occur after I upgraded to AW2 and the only thing that fixed it was to manually downgrade to AW 1.5 otherwise the watch was unuseable due to the constant disconnect and reconnect requests.
Interesting. I've been on AW2 for a while and didn't have the issue till that day. My phone has upgraded to Oreo but that was also a while before this. Maybe there was a Wear update that caused it. The radios still work as it does connect, but like you said it's constantly being dropped.
I do notice similar behavior with a BT thermometer I have. I can't use my Nexus 5X with it since once I close the phone the connection is lost. Maybe there's a Doze issue with it. I should try connecting the watch to my Nexus 5 and see if it has the same issues.
I have literally been dealing with this same issue for weeks now, I posted in multiple threads about it. I also narrowed it down to doze (same exact issue). However I was already running wear 1.5 when it started happening. Formatted phone (Nexus 6P with oreo) and watch, still doesn't work, tried all kinds of settings, nothing. If you figure something out please let me know. Ill post here if I do.
Same issue. Moto Z2 Play and Zenwatch 2 with AW 2.
Have only had the Z2 Play for a month and had no issues, until this week. Intermittent pairing requests and the watch falls off of the phone's Bluetooth list, while remaining in the Android Wear app.
Maddening.
Will rooting and reverting the watch to AW 1.5 solve this?
If you don't have a damaged watch, either eventual defect or water damage (remember, Pace is IP67 what means it only resists to eventual water submersion, not shower, not pool, etc, Stratos is OK for swimming, etc, of course), then most probably it's a sync or Bluetooth issue.
Note that all tests are done with stock firmware (no custom ROM) and the correct Amazfit app installed and only the correct one (CN Amazfit for Chinese ROMs and EN one for international Pace). If you have installed any APK, also uninstall them as they may cause problems. If you have unlocked watch's bootloader or flashed another firmware remember that you did it on your own risk, and now your warranty is voided and you cannot return the watch.
First thing to check if watch is good: enabled Airplane mode on your watch and observe battery drain for a few hours using the recommended settings in the end of the post. Make sure there are no alarms configured in the watch. This way the watch cannot use more than 10% of battery per hour. If it does then probably you have a hardware problem. Factory reset watch (it will erase all data on watch) and answer NO when Amazfit app asks if you want to restore old data (it may be corrupted, causing sync to not work and drain battery much faster), then try again. If it is still the same, probably it's defective.
Once you are sure the watch is fine, let's find out what is causing the problem...
Some phones have issues with Bluetooth and WiFi, making syncing with the watch not reliable, so the watch will drain much more battery trying to connect and sync data all the time. You can test this by putting the phone in Airplane mode and enabling only Bluetooth, then check the battery for a few hours. Or test with another phone the same way.
The other cause is a result of corrupted data or problems syncing with either Amazfit or Strava cloud. First, go to watch settings and disable Autoupload, then remove or pause Strava syncing. If this fixes your problem, then you must fix the sync with Strava somehow, maybe reset your data on Strava, create a new account for sync with Amazfit or update data manually.
If it doesn't fix then probably you have errors when opening Amazfit app, it shows a red bar at the bottom instead of a green one when syncing data. In this case you can try to unpair and pair the watch again, and choose NO when it asks if you want to retrieve the old data. If it doesn't help, try unpairing and creating a new account for Amazfit app, then pair the watch using the new account.
To increase battery life (with tips from group members):
- Make sure "continuous heart rate measurement" is OFF on the HR widget (don't worry, it will always measure HR during activities);
- Turn "Auto upload" in watch Settings to OFF;
- Turn brightness to zero when outside (you won't need it in day light);
- Turn "Awake on wrist movement" OFF (awake screen with button or enable double tap in watch settings);
- Use Airplane mode when away from phone and/or auto Airplane mode at night while you sleep (don't worry, it will monitor your sleep even in airplane mode);
- Alarms on watch use a lot of battery even if they are disabled (bug maybe?), so *delete all alarms* on watch if you are not using them;
- Avoid discharging the watch bellow 10%, it's not good for the battery;
- Also avoid leaving the watch on charger for long periods (>24h);
- If you won't use the watch for many days, turn it off with battery > 50%;
- To get actual full charge, leave the watch on charger for more or less 30min after it shows 100% charged to really fill the battery completely with trickle charging;
- If the watch is new, battery will get better after you fully charge it 3-5 times, simply follow the instructions above.
Other tips are welcome. Cheers!
Amazfit Pace Backlight keep lighting even already off setting
can you help if my amazfit pace backlights always turn on when it is lock screen. because of this issue it makes my battery drain fast and it can last for 6hours for me to use. I believe it's software problem makes my watch setting problem. Backlights is always on Even i have adjust the backlights to off mode.
I need help to makes my watch backlights off when it is lock screen to save my battery life. thank you.
Good article
I had a problem with my watches occasional battery drainage. The problem was at a phone side.
There was a bad thumbnail file at DCIM phone directory. File was not readible. After deleting this file phone self restarts were gone and phone battery life was prolonged. Occasional watches battery drainage was also gone.
PS. I found bad file when tried to backup my photos to PC. I can recommend to try to copy all files from your device to somewere else to try to find file system problem instead of commencing device hard reset.
cmic21vv said:
can you help if my amazfit pace backlights always turn on when it is lock screen. because of this issue it makes my battery drain fast and it can last for 6hours for me to use. I believe it's software problem makes my watch setting problem. Backlights is always on Even i have adjust the backlights to off mode.
I need help to makes my watch backlights off when it is lock screen to save my battery life. thank you.
Click to expand...
Click to collapse
Hello. This seems to be a hardware failure. If you factory reset the watch (warning: it will delete all data on watch, so sync with app first) and it still behaves the same way, then the watch has a hardware failure and it cannot be fixed via software.
Suggestion...
I've had my pace for almost 2 weeks, and was getting about 3 to 4 days were I expected at least 5, since I've never used the GPS nor continuous heart rate monitoring. Also in the first day, it went from 100% to 70% before the night.
I've been reading about battery drain and I think I found the culprit in my case.(less than a day testing the theory)
I've read that problems with Bluetooth communication may cause battery drain. In my case, it's not exactly that the watch disconnected or I didn't receive notifications, but I associated that with the fact that I have a notification filtering app that instructed me to configure it to be excluded from the battery management (android 8).
After I did that with the amazfit app , I've seen a lot less drain.
I offer this as something to try in a similar scenario.
I suffered also under huge battery drain while using external bluetooth hardware with my Stratos (i.e. hr belt).
Yesterday i installed AmazMod on my phone and my Stratos, which modifies the notification system (look up for more information in AmazMod thread).
Today i rode my roadbike about one hour to work and as usual i connected my bt hr belt and battery drain was about 4%... all the other times battery drain was about 20%.
I think that something is messed up with the Stock notification system while connected to an external BT device.
[SOLVED] Battery drain issue for Amazfit Pace
Hi all,
I've finally solved the battery drain issue for my Amazfit Pace I've bought one year ago.
I would like to underline that I've always washed the watch under the shower and also when I washed my hands. The smartwatch is IP67 certified, that means IP67 means the unit can be dropped into a body of water up to a meter deep for half an hour.
My problems raised when I forgot the watch at my hand, during a sea swim. Even if the Amazfit pace is water resistant and the water has not entered into the unit, salt minerals entered into the only hole on the smartwatch: the microphone hole.
When I opened the unit, I've found that all contacts were in perfect condition without any oxide on components and smartwatch internal parts. The small paper placed on the mainboard to verify if water entered inside the smartwatch, had not changed color from blank to red, meaning no water presence.
However, in some way some salt has affected the microphone causing oxidation and short circuit: this is the cause of battery drain.
The microphone is protected by a plastic dress fitting its shape and at the end of the hole there is a thin membrane that should prevent water to enter but maybe is not so resistant to small salt minerals.
I solved the problem washing the microphone with isopropylic alchol and then removing the oxidation residuals with a small tip.
Now the battery discharged in 5-6 days as expected for a normal use in airplane mode.
Considering that microphone function is not so useful because there is no correct and plain translation from chinese to english or other languages, you can think to close the hole with some plastic material or, as I've done, with a small drop of plastic glue in order to close the hole avoiding voice blocking.
I hope my experience can help!
Matteo
Hi zack317
Can u tell me how you open the amazfit Pace pls?
Hi @noideaforaname,
Could you please explain what you changed in AmazMod to fix your bluetooth HR battery drain? Thanks!
valimig said:
Can u tell me how you open the amazfit Pace pls?
Click to expand...
Click to collapse
https://forum.xda-developers.com/smartwatch/amazfit/amazfit-pace-teardown-probably-cause-t3791379
https://forum.xda-developers.com/smartwatch/amazfit/how-to-watch-t3815716/page2
Hope these would help.
Amazmod Bluetooth HRM hack
Can you please expand on how you used amazmod for this?
johnnyboy4711 said:
Can you please expand on how you used amazmod for this?
Click to expand...
Click to collapse
He already did:
1. It shows a connection/disconnection alert;
2. You can disabled stock Amazfit notifications and use only the ones from AmazMod, if your setup has a connection/configuration problem this may fix or simply circumvent the issue.
zak3l7 said:
Hi all,
I've finally solved the battery drain issue for my Amazfit Pace I've bought one year ago.
I would like to underline that I've always washed the watch under the shower and also when I washed my hands. The smartwatch is IP67 certified, that means IP67 means the unit can be dropped into a body of water up to a meter deep for half an hour.
My problems raised when I forgot the watch at my hand, during a sea swim. Even if the Amazfit pace is water resistant and the water has not entered into the unit, salt minerals entered into the only hole on the smartwatch: the microphone hole.
When I opened the unit, I've found that all contacts were in perfect condition without any oxide on components and smartwatch internal parts. The small paper placed on the mainboard to verify if water entered inside the smartwatch, had not changed color from blank to red, meaning no water presence.
However, in some way some salt has affected the microphone causing oxidation and short circuit: this is the cause of battery drain.
The microphone is protected by a plastic dress fitting its shape and at the end of the hole there is a thin membrane that should prevent water to enter but maybe is not so resistant to small salt minerals.
I solved the problem washing the microphone with isopropylic alchol and then removing the oxidation residuals with a small tip.
Now the battery discharged in 5-6 days as expected for a normal use in airplane mode.
Considering that microphone function is not so useful because there is no correct and plain translation from chinese to english or other languages, you can think to close the hole with some plastic material or, as I've done, with a small drop of plastic glue in order to close the hole avoiding voice blocking.
I hope my experience can help!
Matteo
Click to expand...
Click to collapse
my watch had same problem, so i follow your tips, i removed barometer / microphone module and.. viola.... the battery isue is gone.. 2 days after that battery just drained about 20%.. thanks a lot..
Not working.....
Hello!
I have the same problem,with my Pace, the battery drain fast(10%/h).I removed the mic+barometer unit, but the problem not solved. It's drain like it before. I don's saw any oxidation or water inside, dry and clean everywhere.
I try factory reset, with and without restore data, not connect to phone,etc. I bought is about half year. It's with original firmware, never mod.
Are there any idea, what is the problem?
Upgrade the Stratos Watch with the last release 2.3.10.4.
This is the best tips to get a very good autonomy: 6 full days always connected to the Smartphone but without GPS sports activation.
Before this release, it was limited to 5 days max.
Amazefit pace - battery got drained from daily goal being set to different then 8000
Hi everyone,
I started experiencing battery drop on my amazfit pace like two weeks ago. Performance drop from 6 days on AVG to just 2-3. This happened without having any new updates (both watch and phone). I tried resetting the device + uninstall/install the App on my phone - all without any luck. I was just considering buying a new one when I decided to do a careful retrospective for the past two weeks, especially the period when the problem occur. And then BAAM! The only thing I had changed back then was an increase of my daily goal from 8000 to 10000 steps. I can now confirm this was causing my issue with the battery! Some how the default value (8000 steps) is optimized for battery usage comparing to other "custom" values. Again for me that means 50% off my overall battery life. INSANE!
I hope that helps! And I really hope someone from the support of that device read and double check that (in my opinion bug)
Cheers!
Stefan
Amazfit pace battery drain issue resolved
Dears, on my amazfit pace I have the same battery drain issue. It takes only one day on full charge. I have factory reset many times but still the same problem.
At last i un installed amazfit pace app from my phone and reinstalled a fresh setup while watch also factory reset the same time. After doing so I reconnected as a new new and fresh with bluetooth, Alhamdulillah my issue resolved all at once. Enjoy :good:
Thanks
timetraveler4213 said:
Hi everyone,
I started experiencing battery drop on my amazfit pace like two weeks ago. Performance drop from 6 days on AVG to just 2-3. This happened without having any new updates (both watch and phone). I tried resetting the device + uninstall/install the App on my phone - all without any luck. I was just considering buying a new one when I decided to do a careful retrospective for the past two weeks, especially the period when the problem occur. And then BAAM! The only thing I had changed back then was an increase of my daily goal from 8000 to 10000 steps. I can now confirm this was causing my issue with the battery! Some how the default value (8000 steps) is optimized for battery usage comparing to other "custom" values. Again for me that means 50% off my overall battery life. INSANE!
I hope that helps! And I really hope someone from the support of that device read and double check that (in my opinion bug)
Cheers!
Stefan
Click to expand...
Click to collapse
So u changed it back to 8000 and u did a full reset?
lfom said:
If you don't have a damaged watch, either eventual defect or water damage (remember, Pace is IP67 what means it only resists to eventual water submersion, not shower, not pool, etc, Stratos is OK for swimming, etc, of course), then most probably it's a sync or Bluetooth issue.
Note that all tests are done with stock firmware (no custom ROM) and the correct Amazfit app installed and only the correct one (CN Amazfit for Chinese ROMs and EN one for international Pace). If you have installed any APK, also uninstall them as they may cause problems. If you have unlocked watch's bootloader or flashed another firmware remember that you did it on your own risk, and now your warranty is voided and you cannot return the watch.
First thing to check if watch is good: enabled Airplane mode on your watch and observe battery drain for a few hours using the recommended settings in the end of the post. Make sure there are no alarms configured in the watch. This way the watch cannot use more than 10% of battery per hour. If it does then probably you have a hardware problem. Factory reset watch (it will erase all data on watch) and answer NO when Amazfit app asks if you want to restore old data (it may be corrupted, causing sync to not work and drain battery much faster), then try again. If it is still the same, probably it's defective.
Once you are sure the watch is fine, let's find out what is causing the problem...
Some phones have issues with Bluetooth and WiFi, making syncing with the watch not reliable, so the watch will drain much more battery trying to connect and sync data all the time. You can test this by putting the phone in Airplane mode and enabling only Bluetooth, then check the battery for a few hours. Or test with another phone the same way.
The other cause is a result of corrupted data or problems syncing with either Amazfit or Strava cloud. First, go to watch settings and disable Autoupload, then remove or pause Strava syncing. If this fixes your problem, then you must fix the sync with Strava somehow, maybe reset your data on Strava, create a new account for sync with Amazfit or update data manually.
If it doesn't fix then probably you have errors when opening Amazfit app, it shows a red bar at the bottom instead of a green one when syncing data. In this case you can try to unpair and pair the watch again, and choose NO when it asks if you want to retrieve the old data. If it doesn't help, try unpairing and creating a new account for Amazfit app, then pair the watch using the new account.
To increase battery life (with tips from group members):
- Make sure "continuous heart rate measurement" is OFF on the HR widget (don't worry, it will always measure HR during activities);
- Turn "Auto upload" in watch Settings to OFF;
- Turn brightness to zero when outside (you won't need it in day light);
- Turn "Awake on wrist movement" OFF (awake screen with button or enable double tap in watch settings);
- Use Airplane mode when away from phone and/or auto Airplane mode at night while you sleep (don't worry, it will monitor your sleep even in airplane mode);
- Alarms on watch use a lot of battery even if they are disabled (bug maybe?), so *delete all alarms* on watch if you are not using them;
- Avoid discharging the watch bellow 10%, it's not good for the battery;
- Also avoid leaving the watch on charger for long periods (>24h);
- If you won't use the watch for many days, turn it off with battery > 50%;
- To get actual full charge, leave the watch on charger for more or less 30min after it shows 100% charged to really fill the battery completely with trickle charging;
- If the watch is new, battery will get better after you fully charge it 3-5 times, simply follow the instructions above.
Other tips are welcome. Cheers!
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(youtu.be/zQ1objmn5R8)
Since last update, my watch never was the same. TouchScreen doesn't work and battery drains within 1 day.
I've tried to disconnect and reconnect to app, but it didn't work.
The watch is new and still in warranty, what should i do?
EDIT: Touch is working, this is what i did. => 1st - Factory Reset [watch buttons save me]. 2nd - Unplugged From App. 3rd - Plug to App without loading the old data.
Battery still with issues... 50% = 8h
Last update meaning 2.3.7.0?
This update also totally ruined my watch and like you repairing / rebooting etc etc makes no difference.
I'd be happy to roll back to 2.3.5.0 but seems this can't be done without unlocking the bootloader and therefore voiding warranty?
So I think options now as looking for a refund? I'd be happy to exchange for a replacement with 2.3.5.0 too.
cumbrianrunner said:
Last update meaning 2.3.7.0?
This update also totally ruined my watch and like you repairing / rebooting etc etc makes no difference.
I'd be happy to roll back to 2.3.5.0 but seems this can't be done without unlocking the bootloader and therefore voiding warranty?
So I think options now as looking for a refund? I'd be happy to exchange for a replacement with 2.3.5.0 too.
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yes...
My touch it's working now. I've restored factory data and then unplugged from my phone, and it worked. But i still have issue with the battery.... 50% lasted 8h, how can this be possible?
krakatoa97 said:
yes...
My touch it's working now. I've restored factory data and then unplugged from my phone, and it worked. But i still have issue with the battery.... 50% lasted 8h, how can this be possible?
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Mine dropped down to about 63% after about 6 hours, so that seems similar to mine.
On previous 2.3.5.0 firmware I used to lose about 2% overnight with continuous heart rate monitoring or about 5% a day with not much activity. I don't think Huami test their firmware, they just roll it out and let us mugs find the problems, trashing the watches in the process
I'm now on my 3rd day trying to sort out this disastrous 'upgrade' :crying:
New update on this matter:
My watch stopped charging. Don't know how.
Recently shipped back to Honorbuy, hope they fixed it, it was in warranty.
Hello all,
I have a Redmi Note 4x which I'm using it since January 2018. I have the latest MIUI V10.2.3.0 installed. It was working just fine so far.
For the last 3 days, I'm facing a problem. I've noticed that the phone is getting hot and the battery is draining down very fast when it is connected to the internet.
I searched the internet and found a youtube video which shows that this could be an issue with Duo app update. I didn't update Duo app recently but I uninstall the update anyway. Unfortunately, it didn't fix the problem. I have also removed several google app's updates but the problem still exists.
I've used Simple System Monitor to see resource uses. And found that if my device is connected to the internet then its always downloading and uploading data continuously and there's always some disk writing going on. If I try to install something then its showing pending for a long time. Overall the phone becomes very slow.
I thought it could be some virus or malware. So I installed Kaspersky Internet Security for Android and scanned my device and it could not find any virus or malware.
I was thinking to do a factory reset but I read that it might not solve the problem
Now I don't know what I should do. Can anyone please help me what I can do to solve this problem.
Thank you
I'll also have almost similar problems like you, I tried all the methods that I've found but nothing has been working. My phone always feels hot even when I turn it off, battery draining like crazy and I need to change it 4 or 5 times a day, so for the last tries I change a battery and you know what it worked. Now my phone was working normally again no more heating and drained issues.
Zasnizas said:
I'll also have almost similar problems like you, I tried all the methods that I've found but nothing has been working. My phone always feels hot even when I turn it off, battery draining like crazy and I need to change it 4 or 5 times a day, so for the last tries I change a battery and you know what it worked. Now my phone was working normally again no more heating and drained issues.
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So you are saying if I change my battery then it might work? In my case, if it is not connected to the internet, then everything is fine, the phone is not hot, the battery is normal, and the phone is fast. So I'm not sure
dcoder404 said:
So you are saying if I change my battery then it might work? In my case, if it is not connected to the internet, then everything is fine, the phone is not hot, the battery is normal, and the phone is fast. So I'm not sure
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maybe you can try to make a clean flash, but I don't know whether it will work or not, but you can try it