If you don't have a damaged watch, either eventual defect or water damage (remember, Pace is IP67 what means it only resists to eventual water submersion, not shower, not pool, etc, Stratos is OK for swimming, etc, of course), then most probably it's a sync or Bluetooth issue.
Note that all tests are done with stock firmware (no custom ROM) and the correct Amazfit app installed and only the correct one (CN Amazfit for Chinese ROMs and EN one for international Pace). If you have installed any APK, also uninstall them as they may cause problems. If you have unlocked watch's bootloader or flashed another firmware remember that you did it on your own risk, and now your warranty is voided and you cannot return the watch.
First thing to check if watch is good: enabled Airplane mode on your watch and observe battery drain for a few hours using the recommended settings in the end of the post. Make sure there are no alarms configured in the watch. This way the watch cannot use more than 10% of battery per hour. If it does then probably you have a hardware problem. Factory reset watch (it will erase all data on watch) and answer NO when Amazfit app asks if you want to restore old data (it may be corrupted, causing sync to not work and drain battery much faster), then try again. If it is still the same, probably it's defective.
Once you are sure the watch is fine, let's find out what is causing the problem...
Some phones have issues with Bluetooth and WiFi, making syncing with the watch not reliable, so the watch will drain much more battery trying to connect and sync data all the time. You can test this by putting the phone in Airplane mode and enabling only Bluetooth, then check the battery for a few hours. Or test with another phone the same way.
The other cause is a result of corrupted data or problems syncing with either Amazfit or Strava cloud. First, go to watch settings and disable Autoupload, then remove or pause Strava syncing. If this fixes your problem, then you must fix the sync with Strava somehow, maybe reset your data on Strava, create a new account for sync with Amazfit or update data manually.
If it doesn't fix then probably you have errors when opening Amazfit app, it shows a red bar at the bottom instead of a green one when syncing data. In this case you can try to unpair and pair the watch again, and choose NO when it asks if you want to retrieve the old data. If it doesn't help, try unpairing and creating a new account for Amazfit app, then pair the watch using the new account.
To increase battery life (with tips from group members):
- Make sure "continuous heart rate measurement" is OFF on the HR widget (don't worry, it will always measure HR during activities);
- Turn "Auto upload" in watch Settings to OFF;
- Turn brightness to zero when outside (you won't need it in day light);
- Turn "Awake on wrist movement" OFF (awake screen with button or enable double tap in watch settings);
- Use Airplane mode when away from phone and/or auto Airplane mode at night while you sleep (don't worry, it will monitor your sleep even in airplane mode);
- Alarms on watch use a lot of battery even if they are disabled (bug maybe?), so *delete all alarms* on watch if you are not using them;
- Avoid discharging the watch bellow 10%, it's not good for the battery;
- Also avoid leaving the watch on charger for long periods (>24h);
- If you won't use the watch for many days, turn it off with battery > 50%;
- To get actual full charge, leave the watch on charger for more or less 30min after it shows 100% charged to really fill the battery completely with trickle charging;
- If the watch is new, battery will get better after you fully charge it 3-5 times, simply follow the instructions above.
Other tips are welcome. Cheers!
Amazfit Pace Backlight keep lighting even already off setting
can you help if my amazfit pace backlights always turn on when it is lock screen. because of this issue it makes my battery drain fast and it can last for 6hours for me to use. I believe it's software problem makes my watch setting problem. Backlights is always on Even i have adjust the backlights to off mode.
I need help to makes my watch backlights off when it is lock screen to save my battery life. thank you.
Good article
I had a problem with my watches occasional battery drainage. The problem was at a phone side.
There was a bad thumbnail file at DCIM phone directory. File was not readible. After deleting this file phone self restarts were gone and phone battery life was prolonged. Occasional watches battery drainage was also gone.
PS. I found bad file when tried to backup my photos to PC. I can recommend to try to copy all files from your device to somewere else to try to find file system problem instead of commencing device hard reset.
cmic21vv said:
can you help if my amazfit pace backlights always turn on when it is lock screen. because of this issue it makes my battery drain fast and it can last for 6hours for me to use. I believe it's software problem makes my watch setting problem. Backlights is always on Even i have adjust the backlights to off mode.
I need help to makes my watch backlights off when it is lock screen to save my battery life. thank you.
Click to expand...
Click to collapse
Hello. This seems to be a hardware failure. If you factory reset the watch (warning: it will delete all data on watch, so sync with app first) and it still behaves the same way, then the watch has a hardware failure and it cannot be fixed via software.
Suggestion...
I've had my pace for almost 2 weeks, and was getting about 3 to 4 days were I expected at least 5, since I've never used the GPS nor continuous heart rate monitoring. Also in the first day, it went from 100% to 70% before the night.
I've been reading about battery drain and I think I found the culprit in my case.(less than a day testing the theory)
I've read that problems with Bluetooth communication may cause battery drain. In my case, it's not exactly that the watch disconnected or I didn't receive notifications, but I associated that with the fact that I have a notification filtering app that instructed me to configure it to be excluded from the battery management (android 8).
After I did that with the amazfit app , I've seen a lot less drain.
I offer this as something to try in a similar scenario.
I suffered also under huge battery drain while using external bluetooth hardware with my Stratos (i.e. hr belt).
Yesterday i installed AmazMod on my phone and my Stratos, which modifies the notification system (look up for more information in AmazMod thread).
Today i rode my roadbike about one hour to work and as usual i connected my bt hr belt and battery drain was about 4%... all the other times battery drain was about 20%.
I think that something is messed up with the Stock notification system while connected to an external BT device.
[SOLVED] Battery drain issue for Amazfit Pace
Hi all,
I've finally solved the battery drain issue for my Amazfit Pace I've bought one year ago.
I would like to underline that I've always washed the watch under the shower and also when I washed my hands. The smartwatch is IP67 certified, that means IP67 means the unit can be dropped into a body of water up to a meter deep for half an hour.
My problems raised when I forgot the watch at my hand, during a sea swim. Even if the Amazfit pace is water resistant and the water has not entered into the unit, salt minerals entered into the only hole on the smartwatch: the microphone hole.
When I opened the unit, I've found that all contacts were in perfect condition without any oxide on components and smartwatch internal parts. The small paper placed on the mainboard to verify if water entered inside the smartwatch, had not changed color from blank to red, meaning no water presence.
However, in some way some salt has affected the microphone causing oxidation and short circuit: this is the cause of battery drain.
The microphone is protected by a plastic dress fitting its shape and at the end of the hole there is a thin membrane that should prevent water to enter but maybe is not so resistant to small salt minerals.
I solved the problem washing the microphone with isopropylic alchol and then removing the oxidation residuals with a small tip.
Now the battery discharged in 5-6 days as expected for a normal use in airplane mode.
Considering that microphone function is not so useful because there is no correct and plain translation from chinese to english or other languages, you can think to close the hole with some plastic material or, as I've done, with a small drop of plastic glue in order to close the hole avoiding voice blocking.
I hope my experience can help!
Matteo
Hi zack317
Can u tell me how you open the amazfit Pace pls?
Hi @noideaforaname,
Could you please explain what you changed in AmazMod to fix your bluetooth HR battery drain? Thanks!
valimig said:
Can u tell me how you open the amazfit Pace pls?
Click to expand...
Click to collapse
https://forum.xda-developers.com/smartwatch/amazfit/amazfit-pace-teardown-probably-cause-t3791379
https://forum.xda-developers.com/smartwatch/amazfit/how-to-watch-t3815716/page2
Hope these would help.
Amazmod Bluetooth HRM hack
Can you please expand on how you used amazmod for this?
johnnyboy4711 said:
Can you please expand on how you used amazmod for this?
Click to expand...
Click to collapse
He already did:
1. It shows a connection/disconnection alert;
2. You can disabled stock Amazfit notifications and use only the ones from AmazMod, if your setup has a connection/configuration problem this may fix or simply circumvent the issue.
zak3l7 said:
Hi all,
I've finally solved the battery drain issue for my Amazfit Pace I've bought one year ago.
I would like to underline that I've always washed the watch under the shower and also when I washed my hands. The smartwatch is IP67 certified, that means IP67 means the unit can be dropped into a body of water up to a meter deep for half an hour.
My problems raised when I forgot the watch at my hand, during a sea swim. Even if the Amazfit pace is water resistant and the water has not entered into the unit, salt minerals entered into the only hole on the smartwatch: the microphone hole.
When I opened the unit, I've found that all contacts were in perfect condition without any oxide on components and smartwatch internal parts. The small paper placed on the mainboard to verify if water entered inside the smartwatch, had not changed color from blank to red, meaning no water presence.
However, in some way some salt has affected the microphone causing oxidation and short circuit: this is the cause of battery drain.
The microphone is protected by a plastic dress fitting its shape and at the end of the hole there is a thin membrane that should prevent water to enter but maybe is not so resistant to small salt minerals.
I solved the problem washing the microphone with isopropylic alchol and then removing the oxidation residuals with a small tip.
Now the battery discharged in 5-6 days as expected for a normal use in airplane mode.
Considering that microphone function is not so useful because there is no correct and plain translation from chinese to english or other languages, you can think to close the hole with some plastic material or, as I've done, with a small drop of plastic glue in order to close the hole avoiding voice blocking.
I hope my experience can help!
Matteo
Click to expand...
Click to collapse
my watch had same problem, so i follow your tips, i removed barometer / microphone module and.. viola.... the battery isue is gone.. 2 days after that battery just drained about 20%.. thanks a lot..
Not working.....
Hello!
I have the same problem,with my Pace, the battery drain fast(10%/h).I removed the mic+barometer unit, but the problem not solved. It's drain like it before. I don's saw any oxidation or water inside, dry and clean everywhere.
I try factory reset, with and without restore data, not connect to phone,etc. I bought is about half year. It's with original firmware, never mod.
Are there any idea, what is the problem?
Upgrade the Stratos Watch with the last release 2.3.10.4.
This is the best tips to get a very good autonomy: 6 full days always connected to the Smartphone but without GPS sports activation.
Before this release, it was limited to 5 days max.
Amazefit pace - battery got drained from daily goal being set to different then 8000
Hi everyone,
I started experiencing battery drop on my amazfit pace like two weeks ago. Performance drop from 6 days on AVG to just 2-3. This happened without having any new updates (both watch and phone). I tried resetting the device + uninstall/install the App on my phone - all without any luck. I was just considering buying a new one when I decided to do a careful retrospective for the past two weeks, especially the period when the problem occur. And then BAAM! The only thing I had changed back then was an increase of my daily goal from 8000 to 10000 steps. I can now confirm this was causing my issue with the battery! Some how the default value (8000 steps) is optimized for battery usage comparing to other "custom" values. Again for me that means 50% off my overall battery life. INSANE!
I hope that helps! And I really hope someone from the support of that device read and double check that (in my opinion bug)
Cheers!
Stefan
Amazfit pace battery drain issue resolved
Dears, on my amazfit pace I have the same battery drain issue. It takes only one day on full charge. I have factory reset many times but still the same problem.
At last i un installed amazfit pace app from my phone and reinstalled a fresh setup while watch also factory reset the same time. After doing so I reconnected as a new new and fresh with bluetooth, Alhamdulillah my issue resolved all at once. Enjoy :good:
Thanks
timetraveler4213 said:
Hi everyone,
I started experiencing battery drop on my amazfit pace like two weeks ago. Performance drop from 6 days on AVG to just 2-3. This happened without having any new updates (both watch and phone). I tried resetting the device + uninstall/install the App on my phone - all without any luck. I was just considering buying a new one when I decided to do a careful retrospective for the past two weeks, especially the period when the problem occur. And then BAAM! The only thing I had changed back then was an increase of my daily goal from 8000 to 10000 steps. I can now confirm this was causing my issue with the battery! Some how the default value (8000 steps) is optimized for battery usage comparing to other "custom" values. Again for me that means 50% off my overall battery life. INSANE!
I hope that helps! And I really hope someone from the support of that device read and double check that (in my opinion bug)
Cheers!
Stefan
Click to expand...
Click to collapse
So u changed it back to 8000 and u did a full reset?
lfom said:
If you don't have a damaged watch, either eventual defect or water damage (remember, Pace is IP67 what means it only resists to eventual water submersion, not shower, not pool, etc, Stratos is OK for swimming, etc, of course), then most probably it's a sync or Bluetooth issue.
Note that all tests are done with stock firmware (no custom ROM) and the correct Amazfit app installed and only the correct one (CN Amazfit for Chinese ROMs and EN one for international Pace). If you have installed any APK, also uninstall them as they may cause problems. If you have unlocked watch's bootloader or flashed another firmware remember that you did it on your own risk, and now your warranty is voided and you cannot return the watch.
First thing to check if watch is good: enabled Airplane mode on your watch and observe battery drain for a few hours using the recommended settings in the end of the post. Make sure there are no alarms configured in the watch. This way the watch cannot use more than 10% of battery per hour. If it does then probably you have a hardware problem. Factory reset watch (it will erase all data on watch) and answer NO when Amazfit app asks if you want to restore old data (it may be corrupted, causing sync to not work and drain battery much faster), then try again. If it is still the same, probably it's defective.
Once you are sure the watch is fine, let's find out what is causing the problem...
Some phones have issues with Bluetooth and WiFi, making syncing with the watch not reliable, so the watch will drain much more battery trying to connect and sync data all the time. You can test this by putting the phone in Airplane mode and enabling only Bluetooth, then check the battery for a few hours. Or test with another phone the same way.
The other cause is a result of corrupted data or problems syncing with either Amazfit or Strava cloud. First, go to watch settings and disable Autoupload, then remove or pause Strava syncing. If this fixes your problem, then you must fix the sync with Strava somehow, maybe reset your data on Strava, create a new account for sync with Amazfit or update data manually.
If it doesn't fix then probably you have errors when opening Amazfit app, it shows a red bar at the bottom instead of a green one when syncing data. In this case you can try to unpair and pair the watch again, and choose NO when it asks if you want to retrieve the old data. If it doesn't help, try unpairing and creating a new account for Amazfit app, then pair the watch using the new account.
To increase battery life (with tips from group members):
- Make sure "continuous heart rate measurement" is OFF on the HR widget (don't worry, it will always measure HR during activities);
- Turn "Auto upload" in watch Settings to OFF;
- Turn brightness to zero when outside (you won't need it in day light);
- Turn "Awake on wrist movement" OFF (awake screen with button or enable double tap in watch settings);
- Use Airplane mode when away from phone and/or auto Airplane mode at night while you sleep (don't worry, it will monitor your sleep even in airplane mode);
- Alarms on watch use a lot of battery even if they are disabled (bug maybe?), so *delete all alarms* on watch if you are not using them;
- Avoid discharging the watch bellow 10%, it's not good for the battery;
- Also avoid leaving the watch on charger for long periods (>24h);
- If you won't use the watch for many days, turn it off with battery > 50%;
- To get actual full charge, leave the watch on charger for more or less 30min after it shows 100% charged to really fill the battery completely with trickle charging;
- If the watch is new, battery will get better after you fully charge it 3-5 times, simply follow the instructions above.
Other tips are welcome. Cheers!
Click to expand...
Click to collapse
(youtu.be/zQ1objmn5R8)
Related
My Amazfit lost battery within half a day and i tried so much to fix this.
Started to believe in a hardware problem but after completely resetting the watch and pairing it with a new MI account and not restoring any data it runs several days without charging. I am quite sure the reason for the problem is an unfinished sync that is constantly repeated. Also seems that flight mode doesn't deactivate BT completely as it had no effect on the battery drain. When the connected phone was completely turned off, the battery seemed to last.
I am a bit confused.
What are your experiences with that problem?
I have the same problem and reset the watch to no avail. But, I didn't try to skip the restoration part. I'll try that and see if I get similar results. Anyone else having this issue?
I have the exact same issue. I already tried everything but nothing worked. When I compare the data from my Amazfit watch app with the Mifit app I can see that some days are not properly synced. So I guess you are right, it must be a syncing issue. I didn't try to make a new mi account after unpairing, but I guess I have no choice. This really sucks.
I also tried wiping it (resetting to factory) as well as new xi account. Didn't work. Then I tried uninstalling the app from my phone and turning the watch to airplane mode. No luck. I'm now not convinced it's a syncing issue.
After installing PACEFIED release 24 the battery drain is back. I am totally fed up with the watch.
Let's write down the facts to find a reason:
-I have a Chinese Version of the watch
-latest PACEfied installed
-Installed older chinese App, connected watch and then updated via Playstore to latest english App (Strava sync works)
-no wifi password entered for watch
-no music on watch, no headsets connected
-no additional apps or watchfaces installed
-no Mi-Fit App installed
-Phone is a Huawei P9lite on Android 7.0 EMUI 5
The sync with my phone works only once then i have to restart the watch, Notifications do not work constantly.
Then you seem to have a bluetooth problem.
It might be your watch, it might be the phone.
And when BT runs wild on the watch, it eats through the battery.
Can you check with a different phone?
fzelle said:
Can you check with a different phone?
Click to expand...
Click to collapse
Already tried my tablet (Lenovo with android 5)
Today i connected my watch to my wifi. at third attempt i was able to do the "upload" now battery seems to be stable.
Could anyone else with drain issues try this?
Beleriand said:
Today i connected my watch to my wifi. at third attempt i was able to do the "upload" now battery seems to be stable.
Could anyone else with drain issues try this?
Click to expand...
Click to collapse
Doesn't work for me... It seems like you have a different issue, but thanks for the sharing. Today I also tried to unpair the watch and pairing it with a different Mi account but also that didn't work. Resetting the bluetooth settings in my phone didn't make a difference either. I have honestly no clue what the problem is.
i have the same kinde of issue, for two weeks it was great, now i have to charge it every day, try everything. . new account, wipe cashe, factory reset, still the same problem
i think it is a software problems with, first of all huawei phones and some particular watchfaces. In fact i didn't use my amazfit for 8 days and the battery drain was normal. When i reconnected it the battery started draining... maybe the kirin processors aren't completely compatible with tha amazfit... another thing i noticed is that some third party watchfaces cause draining problems.
Im using us rom 1.3.3a.. xiaomi mi5s..
I started having battery drain issue after playing at beach.. but i didn't swim more than 1m.. dont know whether its related or not..
Done factory reset twice..changed facewatch.. still draining.. on airplane mode, so no notification.. Backlight auto, no continuous HR.. only last a day average..
Anyone can help? Really hope for new official rom update will fix this issue..
I have the same problem. Could this be a real battery failure?
axxoaus said:
I have the same problem. Could this be a real battery failure?
Click to expand...
Click to collapse
As per Huami moderators, swimming is strict no no...
Hey guys.
I'm also having a battery drain problem. I didn't go swimming or did anything out of the usual. The watch works fine but the battery lasts close to a day, when a couple of weeks ago it would last at least three days.
I have continuous HR measures, do exercise with music every two days, but even in airplane mode there seems to be a drain.
I've un-paired and re-paired the watch back with the phone and the drain is still present.
I have no extra apps sideloaded, root or custom ROM. I have the latest international version of the app 1.7.1 and latest firmware 1.0.9.6.
Anyone found any fix for this? Does a any recent development version say anything in the change log related to battery drains being fixed?
Regards.
Sent from my Nexus 5 using Tapatalk
I have a P9 Lite Huawei, and i have probleme with a lot of deconnection and drain battery .... somebody have a solution for me ?
Mine has started to drain from 100% to 0% in a couple of hours.
Must admit I might of got it wet as I wore it to the beach, got in touch with Huawei and this what they said, and my watch failed .
Hello Vince,
Thank you for contacting Amazfit.
We are very sorry that you have trouble with the device.
Have you ever submerged the device into water? For example, did you wear it when you were swimming or taking a bath/shower?
To troubleshoot your issue, please do a small test for us.
1) Fully charge your watch to 100%
2) Turn on the flight mode on the watch
3) Turn off the Bluetooth on your phone.
4) Make it untouched for 24 hours
5) Check the power consumption
If the power consumption is less than 15%, it's normal.
If the power consumption is greater than 15%, it can't be repaired, please contact the seller to find a solution.
Thank you for your understanding and cooperation.
Cheers and have an excellent day!
Sincerely,
Molly| Amazfit Support
Click to expand...
Click to collapse
I have the same problem. I also got Mollys message you posted.
Is there a way to replace the battery?
Very disappointing!
After performing the test she requested and realizing that the watch dies on me after 8 hours I got the following message from her:
Molly (Amazfit)
Aug 10, 02:52 PDT
Hello Yoram,
Thank you for your reply.
Unfortunately, your issue can't solved online.
As you purchased from GeekBuying, please contact the seller directly to find a solution if possible.
Of course, you can also mail the product to our service center directly to have it inspected. Our service center is located in China. Please note that you had to pay for the shipping charge back and forth as well as custom fees.
We are so sorry for the inconvenience.
Please feel free to contact us if you need any additional assistance.
Sincerely,
Molly | Amazfit Support
Same Issues
I'm having the same issues. Worked great for over a month. I was getting 4 to 5 days of charge easily.
Then last week It suddenly started to drain fast on me. Now i am barely getting 4 to 5 hours.
Did not get the watch wet.
I tried to run it in Airplane mode overnight. I woke up after about 3 hours and it was dead. Tonight i will try airplane mode and shut the bluetooth off on My Galaxy S7 as well.
A1612 firmware 1.3.3a
ps: Come to think of it my Galaxy S7 just had a software upgrade early last week. The problem started just after that upgrade I think.
i have charge the device at 100%, then turn it off for almost 2 days, now it seem like power is holding on, i hope it will last
When you sleep, does your phone sleep, or does it stay up all night and crunch 1s and 0s? Rate this thread to express how you deem the speed at which the Essential Phone's battery drains under standby conditions. A higher rating indicates that when the phone is not in use, the battery drains minimally.
Then, drop a comment if you have anything to add!
7.1.1 Nougant 10 hours sleep mode 2% battery drain how can it get much better than this? Wifi & cellular on with bluetooth off.
hello,
PH1 phone is having problem to hold charge.
I hardly use the phone but lately battery is not able to keep the charge.
I deleted atleast 20 apps that were recently installed and still did not see any improvement.
I turned off notifications from almost all apps (except for very important apps).
Screen timeout is using standard setting.
Any ideas???
Tom23824 said:
hello,
PH1 phone is having problem to hold charge.
I hardly use the phone but lately battery is not able to keep the charge.
I deleted atleast 20 apps that were recently installed and still did not see any improvement.
I turned off notifications from almost all apps (except for very important apps).
Screen timeout is using standard setting.
Any ideas???
Click to expand...
Click to collapse
Hi, I have the same problem , since yesterday battery drain from 100% to 0% in 3h with no apps, no Google account, no Wifi, no SIM inserted , no bluetooth.
Recently I boot from recovery and made Wipe data / reset, loosing all mi data, but phone continue draining, any ideas? or it is a problem with Battery?
I bought the phone in Amazon.com and I from Spain, I hope the can help me
Ricky Vercetti said:
Hi, I have the same problem , since yesterday battery drain from 100% to 0% in 3h with no apps, no Google account, no Wifi, no SIM inserted , no bluetooth.
Recently I boot from recovery and made Wipe data / reset, loosing all mi data, but phone continue draining, any ideas? or it is a problem with Battery?
I bought the phone in Amazon.com and I from Spain, I hope the can help me
Click to expand...
Click to collapse
If reset to factory doesn't work, then for sure it's battery issue.
Ricky Vercetti said:
Hi, I have the same problem , since yesterday battery drain from 100% to 0% in 3h with no apps, no Google account, no Wifi, no SIM inserted , no bluetooth.
Recently I boot from recovery and made Wipe data / reset, loosing all mi data, but phone continue draining, any ideas? or it is a problem with Battery?
I bought the phone in Amazon.com and I from Spain, I hope the can help me
Click to expand...
Click to collapse
Could well be the battery, or possibly hardware (so don't let them reseal phone until new battery proven to last), though before getting it changed I'd reflash the Essential stock factory firmware from here as you do not know it's history,
https://www.essential.com/developer/current-builds
(Or from the XDA thread with all the stock images, if in the future this link no longer works)
---------- Post added at 09:06 PM ---------- Previous post was at 08:58 PM ----------
Tom23824 said:
hello,
PH1 phone is having problem to hold charge.
I hardly use the phone but lately battery is not able to keep the charge.
I deleted atleast 20 apps that were recently installed and still did not see any improvement.
I turned off notifications from almost all apps (except for very important apps).
Screen timeout is using standard setting.
Any ideas???
Click to expand...
Click to collapse
Did you fix this?
Try boot into safe mode & see how that goes.
Turn off WIFI & Bluetooth scanning
Check you haven't got malware like a crypto miner (run good anti virus and look at what processes are running under developer options)
Reflash stock ROM
Change battery (as per my post above)
Thanks IronRoo & chanh2018.
Days ago I reflashed to Android 10, January patch, and calibrated the battery and now in 1 hour spends about 8%, either without data or with data.
I don't know why, but the top of the phone is always warm, and before isn't.
For now I prefer no open the essential at risk to crash the display panel.
Thanks!
Got this reply from Essential some time ago (before they went belly up) and it helped me:
here are some common ways that the battery can drain more quickly: Things like signal strength of your cellular connection (more power is needed to maintain a weak connection), how often apps wake up to check for new data (social media apps are the biggest hit), screen brightness (huge impact) and how often the screen is used, and other active connections (WiFi, Bluetooth, GPS, NFC), can all impact how long the device can be used before needing a charge.
If this issue just started in the last few weeks, I would recommend reviewing any third-party apps that you might have downloaded/updated when the issue first started and try uninstalling them temporarily if possible, as that would be a common reason for sudden battery drain.
You can also put the device into Safe Mode to limit running apps to just base software for testing. This would help isolate the issue to rule out any third-party app issues causing the drain and narrow down where the problem might be.
To put the device into Safe Mode:
- Press and hold the Power Button
- On the screen, tap and hold Power Off
- Confirm you want to Reboot to Safe Mode by selecting OK
Once in Safe Mode, you can observe the device and see if the same battery drain is noticed. If you are not seeing the same drain in Safe Mode, a third-party app would be the cause. Once testing is complete, you can reboot the device with the power button as you normally would to bring it out of Safe Mode.
Once out of safe mode, test to see if the issue persists for at least a day.
If the issue persists, I would suggest the following:
- Turn "Off" battery saver if "On" and charge your device to 100%
- Use the device as normally until it reaches 25%
- Take the following screenshots:
Visit Settings > Battery and capture the entire page (you may need to scroll down and take several screenshots to capture everything)
In the same menu, tap the 3 dots icon on the top right corner
Tap Battery Usage and capture the entire page (you may need to scroll down and take several screenshots to capture everything)
You can toggle airplane mode off, bringing back mobile functionality while in Safe Mode. The next step here would be to run the aforementioned battery tests.
Click to expand...
Click to collapse
OH so i'm not alone... i guess it's the software issues.
after my 5th factory restores my app keep crashing...
takashiyeo said:
after my 5th factory restores my app keep crashing...
Click to expand...
Click to collapse
Did you restore app data after reset?
Which android version are you on? Latest stock?
All apps crashing? Or just one or two?
System apps OK?
If you have reset 5x and still have issue, guess you should reflash the stock ROM.
(Side note: Today my phone lost a lot of power very quickly on standy, 20% in about 3hrs, only app showing as using battery was Google Play services, showing only 1%( strangely?) with nothing else showing when including system apps. Have just rebooted, will see if it continues, think Google Play updated yesterday (Beta ver). Though don't suppose our issues are related)
chanh2018 said:
If reset to factory doesn't work, then for sure it's battery issue.
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Hi, 3 days ago I replaced de battery and also made factory reset and now the phone continue drain, about 100% to 0% in 12hours. Two month ago I reflashed to stock Android 10 - January and always the same problem. Now has February Patch, but always I try with Android 10, Witch version do you have?
IronRoo said:
Could well be the battery, or possibly hardware (so don't let them reseal phone until new battery proven to last), though before getting it changed I'd reflash the Essential stock factory firmware from here as you do not know it's history,
https://www.essential.com/developer/current-builds
(Or from the XDA thread with all the stock images, if in the future this link no longer works)
---------- Post added at 09:06 PM ---------- Previous post was at 08:58 PM ----------
Did you fix this?
Try boot into safe mode & see how that goes.
Turn off WIFI & Bluetooth scanning
Check you haven't got malware like a crypto miner (run good anti virus and look at what processes are running under developer options)
Reflash stock ROM
Change battery (as per my post above)
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Click to collapse
Tom23824 said:
Got this reply from Essential some time ago (before they went belly up) and it helped me:
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Hi, how they help you?
takashiyeo said:
OH so i'm not alone... i guess it's the software issues.
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Personally I think that is a hardware issue, I try everything but install Android 9 or lower. But now the phone has the boot loader locked and I can't remember all steps to make the downgrade
IronRoo said:
Did you restore app data after reset?
Which android version are you on? Latest stock?
All apps crashing? Or just one or two?
System apps OK?
If you have reset 5x and still have issue, guess you should reflash the stock ROM.
(Side note: Today my phone lost a lot of power very quickly on standy, 20% in about 3hrs, only app showing as using battery was Google Play services, showing only 1%( strangely?) with nothing else showing when including system apps. Have just rebooted, will see if it continues, think Google Play updated yesterday (Beta ver). Though don't suppose our issues are related)
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Click to collapse
me too in using battery, normally doesn't appears nothing.
Change battery will helps.
3rd party battery cost about SGD 25 usually come along with the tool to open the phone
Glue/tape to stick back the LCD to the phone $1 - $2
If you mess up like me breaking the LCD you need to spend another SGD 25- 40 on the screen.
Hairdryer blow against the LCD to soften the glue, use the suction cup to remove LCD do remove with care there's cable attached to the phone at the back of the LCD and you might accidentally splitting the LCD films, remove all the screws cable(shortest screws) four corners of the plate(medium screws) near the middle(longest screw), remove the plate from the right side because left side is slotted into the frame of the phone, remove two screw to remove the cover that support the battery ribbon, slowly/carefully remove the battery that was stick on the phone start from the side slowly pull up or you also can use hairdryer to soften the glue/tape, use the tape given by the seller to stick the battery to the phone and just put back everything.
*Do remember to put back the black rubber that is on the front camera*
Pardon me for my bad English. ?
Hello everyone, I have an amazfit pace for several months and am very satisfied.
Unfortunately, I forgot to remove it once to go to the pool and I realized under the water ....
Since the touch screen does not work all the time (I have to let it go off without battery to try to restart it), it heats and I can not put it in relation with the application of my smartphone.
I tried a new appearance to reset it to zero after doing a factory reset.
I am at the point where I have the qr code but he tells me that the blutooth is off. and I can not restart it.
and screen shows to air me off it's full of features
Do you have an idea? an advice? Or is my watch dead?
Thank you for your answers
Hi,
The water comes in more easily than it goes out.
It is therefore necessary to open the watch to dry it with a hair dryer. forum.xda-developers.com/how-to-watch-t3815716
With a bit of luck...
thanos76 said:
Hello everyone, I have an amazfit pace for several months and am very satisfied.
Unfortunately, I forgot to remove it once to go to the pool and I realized under the water ....
Since the touch screen does not work all the time (I have to let it go off without battery to try to restart it), it heats and I can not put it in relation with the application of my smartphone.
I tried a new appearance to reset it to zero after doing a factory reset.
I am at the point where I have the qr code but he tells me that the blutooth is off. and I can not restart it.
and screen shows to air me off it's full of features
Do you have an idea? an advice? Or is my watch dead?
Thank you for your answers
Click to expand...
Click to collapse
Throw it in a zip-lock bag with rice (not instant) for least 24 hours. See if that works. Heat is not really good for most electronics and will cause the moisture to vaporize, which could make it worst.
I'm sorry rant ahead. But I've had enough.
I bought the Stratos, because I didn't really like my Mi Band 3 (constant connection problems and almost invisible screen in daylight). I wanted to buy the Bip, but I said, what the hell. Let's go big. Stratos also looks good (Bip does not). The transreflective always on display is also great. But here the good things end.
1. The watch is slooow. Sometimes it doesn't register a touch, and sometimes it registers a ghost touch. The menus are bad, the layout is bad, the navigation is bad (and slow). The watch is also way too thick.
2. The Amazfit app is abysmal. Once the acitivity is recorded, it cannot be edited in any way. Did you press "walking" when you started running by mistake (It can easily happen - see above)? Too bad. You cannot correct it. Amazfit can draw pretty GPS pictures and graphs, but that's about it. And it's so buggy, it's more or less unusable (see below). There is no internet page, like literally every other app has (Strava, Endomondo, Runkeeper), where you could edit the data. There is no homepage. There are no official help forums.
So, even if the watch and app were completely bug free, the whole package would still be, in best case, average. But they are not bug free. And that is an understatement of the century. I've seen buggy apps and gadgets before, but this one takes the cake.
3. When I got the watch, the battery life was a real rollercoaster. The watch could go form 100% to 0 in a few hours or in 5 days. Sometimes reboot or factory reset helped. And that is true for the watch as a whole. Three to four factory resets in a months is (was - it doesn't work anymore -see below) almost necessary for Stratos to work "normally".
4. Caller name on the watch started working with Amazfit app 3. It never worked before. So, this basic (and advertised) functionality started working almost a year after the watch was released.
5. So, you start to run/bicycle/whatever. You choose the appropriate workout, you wait for the GPS, you start, and.... nothing. You are riding a bicycle and the watch says your speed iz zero.
6. You are running, and suddenly you pace starts to drop like a stone. So, I run little below 5.00 min/km. Yesterday I was running, and suddenly I was at 11.00 min/km. Not in reality, just on the Stratos. I always run 6 km, but Stratos measured 4 km. A day before 5 km. I actually ran 6 km, as I know the way. Thank god for Strava, because when I got home and the Strava synced, the running length(and pace) was correct. But only in Strava. Amazfit app and the watch itself got the data wrong. No, I don't know, how that is possible.
7. So, I was bicycling downhill. Suddenly, my hearbeat goes to 160. 170. 180. Am I dying? I feel the chest. Everything is normal. The watch is just acting up again. A few days after that, I was bicycling uphill, usually my heartrate is somewhere around 130-140. Suddenly, for no apparent reason, my heartrate drops. 60. 50. 40. And I am paddling uphill in 35 degrees C! Am I Lance Armstrong? No, It's just the watch.
8. A few days ago heartrate and steps stopped syncing with the app. The watch is at 6000 steps and Continuous HR is on (and seems to work on the watch), but the app is at 0 steps and "no heart rate data. Syncing doesn't help. Rebooting the watch doesn't help. Factory reset doesn't help. Restarting the phone, reinstalling the watch, creating a new account doesn't help.
Let's end this. I paid 160 EUR for this POS. After many months on the market, even the basic functionality of the watch does not work. What does work now, might not work tomorrow, and what works, works badly.
Why are things like this? It's the age old truth: when you buy the product, you don't just buy plastic, steel and glass, you buy a service. You buy programmers, that will get your product running long after you bought it. And that's why Amazfit products just seem cheap. Because you just bought the plastic. Nothing else.
You got a broken watch, claim warranty.
I would also add there might be a problem with your smartphone bluetooth as well. I used Mi Band 1, 2, 3 and now 4. I also had 2 smartwatches and now Stratos. I also changed 2 smartphones and I never ever had connection problems with Mi Band on any version of it. Mi Band for me is by far the most stable bluetooth connection I've ever used on any bluetooth device and I have over dozen various bluetooth devices. Stable connection, along with battery life is why I'm still loyal to Mi Band. I had various situations where I couldn't connect to plain bluetooth speaker, or sometimes even Stratos disconnects and in each case Mi Band connection is the only one that would still be stable. But that is just my personal experience as it's impossible to account for all the different hardware out there.
Agree with you. I have an Verge, which is, till the moment, a money waste.
Software is the problem, let's see if Xiaomi do something.
hpto said:
Agree with you. I have an Verge, which is, till the moment, a money waste.
Software is the problem, let's see if Xiaomi do something.
Click to expand...
Click to collapse
You will wait forever, Xiaomi has nothing to do with Pace, Verge or Stratos...
lfom said:
You will wait forever, Xiaomi has nothing to do with Pace, Verge or Stratos...
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Click to collapse
Amazfit don't are an trademark from Xiaomi?
Btw, a money waste. Mi band do the job and far better.
hpto said:
Amazfit don't are an trademark from Xiaomi?
Btw, a money waste. Mi band do the job and far better.
Click to expand...
Click to collapse
No, it's Huami's.
Thank you all for replies!
I don't think the watch is broken (in a sense, that warranty should be claimed) and I'll tell you why.
I may have been a little misunderstood in my first post (English is not my first language). The watch doesn't act up all the time. But frequently enough, that it cannot be relied upon. I don't need a watch that works 70 % of the time (which this one does). So, let me add a few things to my points in my previous post:
5. That happened twice (see number 5 in my first post). Rebooting the watch helped. And let me stress again, that it would happen a lot more often, if I didn't reboot or factory reset the watch every time it starts to act up (3-4 times per month).
6. If that was a hardware error (se number 6 in my first post), GPS data would be wrong (this happened only during my last two runs!). But the GPS data that the watch recorded during the run was correct. If it wasn't, Strava would be wrong, too. Activity (run) was measured (interpreted?) incorrectly by the watch and Amazfit app. Strava got the same (raw?) data and it gave correct results (kilometers, pace). If the watch was faulty, the GPS data would be faulty, too. But the hardware, it seems, is fine. Just the software is bad.
7. HR monitoring is just bad on this watch. I don't think I'm the only one that noticed that.
8. Steps and HR data syncing with the app currently works. It started to work the next day. But I noticed something strange. When syncing wasn't working, the Amazfit app said for steps and HR "08/17 19:52" (something like that, I don't remember the exact time). But it was only 11 o'clock! So, the app was claiming, that the last sync with the watch was in the future. Probably that's why it wasn't syncing. And that is not a harware error, it's the software.
So, I don't think the watch is faulty, it's just the software that's bad. That was my point all along. Right now, the watch is working fine. It was working fine yesterday and the day before that, when I was bicycling. But that is not enough. I want a watch that works all the time.
Amazfit stratos 3.0: poor watch
The watch is unreliable, sunset and sunrize notifications come and go without reason. Very disappointing.
You could use my app for sunrise and sunset times.
https://forum.xda-developers.com/smartwatch/amazfit/app-amazfit-sun-widget-t4023903
Hello guys,
My HR Stratos 2.3.10.5 sensor is overheating right after turning on the watch. I had already noticed that I could not measure the pulse rate and a few days later I began to feel a slight burning in the skin, when taking the watch I see that the problem is the sensor.
Visually everything is ok and if you turn off the clock it cools again.
Has it happened to anyone or do you know how to solve it ?
Thanks in advance.
I am having the same issue, even got my skin burnt by the sensor. Have you fixed your watch?
The first time I was sleeping and I thought it was pulling my hairs from my wrist and took it off, but today after cycling it started to hurt again and when I saw the sensor was extremely hot and there was two little burnt spots in my wrist.
Was researching and saw many people complaining about it but no solution at all.
Check HR sensor conver: either it fell off or let moisture get inside the device, corroding the HR sensor. Either open the watch and remove / replace the sensor module (it won't be easy to find a replacement) or replace the whole watch.
lfom said:
Check HR sensor conver: either it fell off or let moisture get inside the device, corroding the HR sensor. Either open the watch and remove / replace the sensor module (it won't be easy to find a replacement) or replace the whole watch.
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Click to collapse
Now that you point that out, I really don't remenber if there was a cover or not... Anyways, if that fell off, it came off without any pressure, bump or whatever... It should not fall so easily, now my watch is overheating very quickly, specially when I turn on the HR, it even shuts down. I am trying to contact the shop and Huami.
Less than 3 months using it, the watch is great besides this issue, let's see what happens.
mrps2 said:
Now that you point that out, I really don't remenber if there was a cover or not... Anyways, if that fell off, it came off without any pressure, bump or whatever... It should not fall so easily, now my watch is overheating very quickly, specially when I turn on the HR, it even shuts down. I am trying to contact the shop and Huami.
Less than 3 months using it, the watch is great besides this issue, let's see what happens.
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the small glass - hr cover is off on your watch... the same here after 8 months. I'm using the watch only for running or treadmill. (somethimes weightlifting..) . I was newer swimming or in the sauna...
biglaci said:
the small glass - hr cover is off on your watch... the same here after 8 months. I'm using the watch only for running or treadmill. (somethimes weightlifting..) . I was newer swimming or in the sauna...
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Me too, always very careful with it, but as you can see I cannot use it anymore, tryed to contact the ebay seller/ ebay/ paypal/ Xiaomi/ Amazfit
Ended up losing my money as even if I wanted to pay to fix it, no representative here in Australia would fix it for me... Extremely disappointed with the brand.