i got my z ultra c6802 for 2 years and went dead with only red LED whenever it connect to wall charger or PC
i once left it charge for 4 hours to check, if only the battery went empty then hopefully full charged and the result is red led still on for 4 hours.
Usually (and as i know) red led charged from totally dead / 0% to 15% , then orange LED from 16% to 89% , lastly green led from 90% to 100%
all that process is done around 2-3 hours (from 0%)
i already tried many key combos (with power and vol+/vol- ) and got nothing
and then i try to go to its service center and they told me that the LCD and Touchscreen panel need to be replaced and cost A LOT( more expensive than an used z ultra) , which make me hard to believe , because before it sudden death, the screen and it touchscreen panel works fine.
should i give up on this phone and sell the working component of it
or
is there anyway possible to fix this phablet without costing an expensive component replacement
You can try flashing stock rom on it, maybe something got corrupt. I had simmilar situation happen to me and it helped.
use flashtool by androxyde, it has firmware downloader inside it.
http://www.flashtool.net/downloads.php
Related
Anyone getting the sleep of death on their XTZ2? I'm running completely stock (not even rooted) on 23.0.1.A.4.30 and just experienced the unit not turning on at all until I do power + up volume.
Upon returning to life, the battery was 90%, so it wasn't battery.
Had a bit of a panic attack until I googled the solution (power + up) but this is the first time its happened to my unit, could it be related to the recent upgrade to 23.0.1.A.4.30? Anyone else seen this?
Mine lasted a day and a half after the 23.0.1.A.4.30 update and then became very erratic and kept forgetting wifi login info.
Did a restart and certainly got a sleep of death OK.
Would not switch on at all.
No power + vol up or attempt at repair via PC Companion made any difference to it.
Since gone back to Sony for repair, that was weeks ago, who knows if /when they will return it.
I had the same problem with mine as well I have the 561 the Verizon model. I have received a replacement but have not been able to get it to turn on either. It shows no signs off life at all not even when connected to power AC or PC. My old one would blink red and go dead when connected to a PC but this one doesn't even do that. I haven't had time to call for another replacement yet but really two defective devices in a row the second one didn't turn once.
Finally got mine back from Sony repair agent.
Worked fine for 3 days, then failed to power on again as per original fault.
Once again returned it for repair.
Think I'll give up and buy an iPad instead - at least they seem to be reliable and consistent.
This just happened to my tablet this morning. Tried all options under the sun but can't get it to boot.
I can't even do a factory reset and I don't particularly want to return it under warranty.... :'(
Mine is an xperia z2 tablet sgp561 (USA Verizon) build 17.1.D.0.437, stock 4.4.2. This issue happened to me 5 days ago after I powered off the tablet, it won't turn on again. Battery charge was ~70% at the time. Plugging it with factory Sony usb charger won't do anything, charging status LED remained Off, power button unresponsive. I let the tablet sit for 2 days without charging cable connected hoping the battery will drain completely by itself and the buggy firmware will restart executing at its base address getting out of the bug. Then I connected the crap to a fully charged 15000mah Anker power pack and alas, the charging status LED glowed red and after ~5 more minutes the LCD screen turned On for ~5 seconds showing a big battery icon at the center of the screen indicating 0% charge. Waited about 1 more hour and the charging status LED turned amber. This time I did the "power button + volume up" ritual holding both buttons for 10 sec+, expecting 3 vibrations but didn't feel any. At this point the tablet is still powered off. Because LED = amber, thinking battery must be at least 10% charged by now, just pressed the power button for ~2 sec and surprisingly the normal power On vibration came followed by Sony logo on LCD screen and the rest is normalcy.
From what I can remember, the recent change I made before this problem happened was turning Stamina to On in the battery settings (factory default is Off). I reset all settings back to factory defaults and so far so good.
Finally got mine back from Sony repair agent after about 3 week wait.
Seems to work OK now, fingers crossed it will keep working this time.
The note that came with the return indicated that they replaced the mainboard and battery, which is a better solution than their first attempt which was just to reflash the software.
wooly1 said:
Mine lasted a day and a half after the 23.0.1.A.4.30 update and then became very erratic and kept forgetting wifi login info.
Did a restart and certainly got a sleep of death OK.
Would not switch on at all.
No power + vol up or attempt at repair via PC Companion made any difference to it.
Since gone back to Sony for repair, that was weeks ago, who knows if /when they will return it.
Click to expand...
Click to collapse
Dude same thing, WTF is going on, I tried plugging it into charger, nothing. And once I got the msg of red colour battery icon and then I plugged it in. then it started charging and I was happy so I turned it on the it wasn't charging,
Please update me what happened and what they are saying cause I am about to send mine to get it fixed.
Edit: seems that by replacing the battery and mainboard has actually fixed the issue? Guess it's time to send it back to them, Gosh
c64rbr said:
Mine is an xperia z2 tablet sgp561 (USA Verizon) build 17.1.D.0.437, stock 4.4.2. This issue happened to me 5 days ago after I powered off the tablet, it won't turn on again. Battery charge was ~70% at the time. Plugging it with factory Sony usb charger won't do anything, charging status LED remained Off, power button unresponsive. I let the tablet sit for 2 days without charging cable connected hoping the battery will drain completely by itself and the buggy firmware will restart executing at its base address getting out of the bug. Then I connected the crap to a fully charged 15000mah Anker power pack and alas, the charging status LED glowed red and after ~5 more minutes the LCD screen turned On for ~5 seconds showing a big battery icon at the center of the screen indicating 0% charge. Waited about 1 more hour and the charging status LED turned amber. This time I did the "power button + volume up" ritual holding both buttons for 10 sec+, expecting 3 vibrations but didn't feel any. At this point the tablet is still powered off. Because LED = amber, thinking battery must be at least 10% charged by now, just pressed the power button for ~2 sec and surprisingly the normal power On vibration came followed by Sony logo on LCD screen and the rest is normalcy.
From what I can remember, the recent change I made before this problem happened was turning Stamina to On in the battery settings (factory default is Off). I reset all settings back to factory defaults and so far so good.
Click to expand...
Click to collapse
Did this method work for you? Plus did you come across like it was charging but it wasn't really charging,(like it showed the low battery stat with orange/red colour LED notification but suddenly it vanishes) then it's not responding at all.??
I had this issue 2 times with months in between , no response from power+vol up , no lights when charging , no response from pressing on the red button behind the flaps.
The last time it happened i tried putting it on the charger for a whole day with no result, then decided to let it rest a few days first , since someone had the same issue and it magically came back to life when he got back from a vacation.
So i try to turn it on 2 days later and the tablet to my surprise responds again with blinking red LED, recharching afterwards did the trick and worked again since
In my case i was running CM11 at the time, both times it happened after an update which required a reboot while, still mistified about the cause and the fix , i presume it solved itself by letting the battery drain.
Since then i reverted to stock rom just to be save but havent had it happen since, this also seems to have fixed some touchscreen problems i was having at times.
Hope this helps.
Bloody hell, I've just ordered mine today!
Don't stress. Mine got repaired. if it goes tits up that's what warranty is for
What did Fonebiz indicate was wrong with your Z2.?
They replaced the motherboard in mine.
Exactly the same, works fine now
This just happened to me today. So seems like overall suggestion is to try and let it discharge. The try to start it back up and charge it then. Just want to make sure that's the only potential solution now?
No! Leave it powered off, put in on a known good charger for at least 12 hrs. Don't touch it in that time.
If it does not come alive after that, send it in for repair.
ok..let me try that. I originally tried that and nothing occurred. However, I just found the OEM charger and usb cable and will try that. Unfortunately it's a Verizon version so sending it in will not be covered by Sony warranty. Per the Customer Service that I called.
ok..tried another charger and the red light came on, but it's been over 12 hours and still no go. I did notice that the red light was no longer on (from overnight charging). I left it unplugged for a bit and reconnected. The red light came back on but still no response. Sounds like i'll need to send in?
Looks like it.
Had the same problem on tuesday. Impossible to switch on, no light, none effect with charger, none effect when connected to PC/MAC etc...
After 4 days without charging my Z2, it came back to life, showing only a big red battery icon when pushing some seconds on the power button. Connected to a charger the red led indicator glowed ! (red battery icon is totally different with the original icon when tablet is charging in power off mode)
After a full battery charge with OEM charger and after a normal power on, my Z2 is now perfectly functionnal.
My Xperia Z2 Waterdamaged... it had only mist on camera lense... so i didnt care so much... i used phone 2days without any issue... but after 2days touch gone crazy... its auto touching... then i opened back cover and removed the battery... then i did a quick service with a hair dryer... after that phone worked successfully... but touch is crazy too... so ti turned off phone back... tried restart in 2 days... damn... phone won't turn on... its only charging... at least phone not get detected in flashmode on pc... when i try to turn on my phone ad its only blinking red light... then i gave it to a repair shop and he said that he repaired some of faults and now phone detect on flashmode and flashes frimware... but still phone won't turn on its only blinking red light... and charging... i replaced battery and didnt work...
Do you know how to fix this? Anyone faced this problem?
I'm new user for Xda.. and Sorry for my english hope you will help me
I have face same problem wid my xperia z. The problem was that it half screen touch doesnt work and all things were working fine and one day i went to a local shop to Replace it touch and lcd. When i pulled out my motherboard to test the display and then place it in and after it didnt on/boot and it was going to flashmode and fastboot mode without battery and also flashes software but it blink only red led 3 times and when i pull out battery connector and connect it to charge its like bootloop show sony and of it repeat the same process bt when i connect battry connector and plug it to charge nothing happed no led no sony just black screen
So i sold it for 25$
shahidaffan said:
I have face same problem wid my xperia z. The problem was that it half screen touch doesnt work and all things were working fine and one day i went to a local shop to Replace it touch and lcd. When i pulled out my motherboard to test the display and then place it in and after it didnt on/boot and it was going to flashmode and fastboot mode without battery and also flashes software but it blink only red led 3 times and when i pull out battery connector and connect it to charge its like bootloop show sony and of it repeat the same process bt when i connect battry connector and plug it to charge nothing happed no led no sony just black screen
So i sold it for 25$
Click to expand...
Click to collapse
Damn... i also have to do it
I have tried this http://forum.xda-developers.com/xperia-z/help/hardware-fix-xperia-z-charging-booting-t2760911 bt it didnt work for me i hope it would work for u.
Hi, everybody. Need your help.
Yesterday, midday (when I expected the phone to ahve 70%+ charge), I suddenly noticed my Xperia C5 was off and would not turn on. (By the way, I recently installed Android 6.0 about a week ago).
I assumed something had caused the battery to drain completely, so I went home and plugged it in.
Red light activates, goes out, vibrates, comes back on, and stays on. After 20-30 minutes, still no activity (not even the charging percentage), so I research on this forum, and others, how to recover the device.
Two-button power-down did not work, so I downloaded the Xperia Companion and followed the instructions for Software Repair.
The PC / Companion doesn't recognize the phone at first, but following the software repair instructions, holding the volume button down before plugging the the USB into the computer, the green light (on the phone) came on, and the software repair process commenced (automatically).
First attempt at software repair failed, so I tried with a different USB cable. Second time was a success, and Xperia Companion was able to successfully reload software version 29.2.A.0.122-R3B.
However, I still cannot turn on the device. I have now left it charging for the past 2-3 hours, and it's still in the same state as before the software repair.
I noticed one odd quirk: If I press and hold the power and volume-up button, the red light goes of, there is a medium vibration, then three strong vibrations, before the red light goes on again. Then nothing else happens.
Any advice on how to rescue this C5?
Thanks!!
Sorry - I should have put this in the troubleshooting thread...
Just an additional interesting piece of information:
If Xperia Companion is NOT activated (i.e., not loaded), and I plug the device into my PC, Windows will alert me that a device is connected (as it usually does, with the chime), and the red light on the C5 turns GREEN.
Then in my Windows Device Manager, I can see the phone as an "Unspecified" device called S1 Service.
Clicking further into the propertise of this "S1 Service", I see that the Hardware is listed as a SOMC Flash Device, manufacturer is Sony Mobile Communications (etc.).
Every few seconds, I will hear the sound of a device being disconnected, the green light turns red, then there's a vibration, it gets reconected, and it goes green again. Repeat.
Xperia C5 Ultra E5553 Unbrick Succesfully :good:
Hi everyone, the only solution = Jtag repair , another solutions not successful! I repaired my device this solution and was successful. My device perfect working now :good:
some prob here
I have question, recently i flashed a rom on my c5 ultra dual, now it don't turn on anymore, only red light. I still have warranty on my phone
if i can't start the phone, is it possible that the manufacturer also can't start the phone, or will they find out that i broke the warranty rules?
In mid december 2016 my c5 ultra E5553 shut down randomly several times and then decided to wake up again 20 minutes later / one day later. It happened again in late january and took about 5 days before it decided to wake up (as I was preparing a hardware repair request!!). I am guessing a dodgy battery / connection as the 'one day later' restart happened as I was flexing the chassis to get the sim & sd card out - even though the phone had been on charge since the shutdown the battery percent had not changed / gone up.
The '5 days later' restart the battery was completely flat but the phone showed some signs of response when I plugged the charge cable in - after about 5 minutes of charge it then powered up when I hit the start button. Have not used it since as I was looking to flash up from the stock 5.1 ROM.
Amusingly I have landed on xda-dev looking for a flash tool as the xperiablog forum has the latest stock ROM (6.x) but advise that the flash tool they use bricks c4 & c5s...
so in summary, it randomly drops power and goes completely dark & unresponsive, but then decides it will let you wake it up sometime later...
İndirmeDeposu said:
Hi everyone, the only solution = Jtag repair , another solutions not successful! I repaired my device this solution and was successful. My device perfect working now :good:
Click to expand...
Click to collapse
really? did u find really?
please explain us..
thanks brother
eger bulduysan jtag ile bu cozumu harikasın
:good:
Hello!
My Xperia Z2 have been having a lot of problems in last 2 weeks. And 2 days ago my phone shut down it self and it is dead now.
Frist when my bootloader was locked and on stock rom I experienced battery life decrease and my phone was not able to get me through a full day but it's battery life was close to a day.
Then I decided to unlock my bootloader (I also backedup my TA before unlocking) and install CarbonROM which was fine for like 2-3 days and the battery life was better then the stock rom.
After 2-3 days my phone started to shut it self off at random moments and even say %0 battery when I had like %90 or %80 (just anything above %15)
I clean and dirty flashed the CarbonROM again and it didnt worked out so I thought it might the roms fault and I decided to install RR and it also worked fine for 1 day and then it did the same things which also happened with the CarbonROM
And I said earlier my phone just instanlty shut off at %82 battery life. After it died and I decided to put it on charge becuase I was having battery problems in last 2 weeks as I said and I thought maybe it can it fix the problem but when I pluged my phone to wall two things happened. Frist one is red charge light started blinking and the second one is Sony XPERIA logo kept blinking.
Then I tried my pc which did the same thing but when the red light go off and I pressed volume up button and my phone connected in fastboot mode then I flashed boot.img and recovery.img again and it didnt worked. Then I connected my pc again and I tried flashmode which didnt worked at frist 4-5 tries but after that my phone connected in flashmode I started to download stock kernel (.291) after while flashmode disconnected beucase I wasnt doing anything with it and I tried power button and phone booted up on RR with %82 battery life I was very glad that it worked but after 5 mins it shut it self off again and same thing again.... I managed to connect in flashmode one more time and I flashed stock .291 kernel and it was done I disconnected and powered on my phone and Sony XPERIA logo flashed for one second and the phone turned it self off.
So now I cant charge my phone beucase the red light blinks and xperia logo keeps flashing and I tried everything in Sony forums like the red button power+volume up thing bla bla. And nothing worked I will now try to leave it on charge for 2 hours and update this post but I think that it wont work.
So in conclusion I am %99 sure that battery is dead becuase when the phone boots it doesnt have any other problem expect than this battery and I am going to send it to a repair center or just but the battery it self (which costs less then 10 dollars so it is nothing too expensive) and I am sure that it isn't a software releated problem becuase if it was it would have been solved when I flashed stock kernel and rom. So what you guys think about my problem? Did anybody experienced similar problem to this or is it just me?
Note: When I press the red button while charging when the Xperia Logo keeps flashing my phone vibrates but nothing happens it just keeps blinking the red light and flashing the Xperia Logo.
Note2: My phone is like 3 years old becuase this phone was bought after 2-3 weeks after the release of the Xperia Z2.
Yep the battery is dead just get a new battery and all will be fine
I left device on charge like 2 hours and nothing changed but after I unpluged it I gently hit the device back side with my fingers and when I pressed the power button device bootted up with %86 battery LOL. Anyway I am gonna change the battery because I am now %100 sure that battery is the problem.
So my device is now kinda working, I said kinda because random restarts still happens when the phone restarts battery indicator changes and sometimes suddenly drops. So I need to get a new battery as soon as possible. But I don't know how it got fixed when I hit it's back side softly.
I have changed the battery and everything works fine thanks anyone who participated and paid attention
Hi all,
A while ago the back of my Sony Xperia Z5 Compact had a big crack. Since I was opening my phone to fix this anyway, I decided to replace the battery + ribbon cable for the side buttons and vibrating motor as well.
All seemed good when I deassembled it and put it all back together. Unfortunately my phone hasn't booted since.
When booting, the backlight lits but I see nothing on the LCD. I get a blinking red LED for 4 times, after which it stays solid red for a little while followed by a reboot.
Somewhere on the internet I found that the 4 flashes represent a defective LCD, although I have no verification of this.
What I've tried so far:
All the possibilities given on the internet using the volume up/down/power button.
Using the off button near the sim tray (10 sec pressed / 120 sec pressed)
Used the repair function of the Sony Xperia Companion (which succeeded without any result)
Changing ROM / Kernel using flashtool after unlocking the bootloader
Using the old battery to see if this makes any difference
Measuring the L fuse, which seems to be fine.
Charging my phone for many hours
Unfortunately non of this seems to work and I'm out of options. All was working fine before. Also the new battery gives 3.8 Volt and the ribbon cable with the new buttons works.
I can get my phone into fastboot / flash mode
Does anyone know what else I can try, or is it a defective motherboard and is it time to say goodbye to my z5c?
I hope someone can help me out
Update:
I flashed another rom (nougat 7.11 ) and used greenkernel. Now the phone stops flashing red. The battery shows its normal green (fully charged) LED.
Unfortunately still only backlight and no LCD.
Hey QuuN,
I got the exact same problem, and tried exactly what you tried, including measuring the L fuse (and it was normal).
I would just like to know if you finally achieve to repair it.
I hope you are doing well in these times of pandemic crisis.
Destruktanc said:
Hey QuuN,
I got the exact same problem, and tried exactly what you tried, including measuring the L fuse (and it was normal).
I would just like to know if you finally achieve to repair it.
I hope you are doing well in these times of pandemic crisis.
Click to expand...
Click to collapse
Hello Destruktanc,
Unfortunately I wasn't able to fix the problem. As it was an older phone, the costs for replacing the motherboard / LCD wasn't worth it for me.
Hopefully there is an other solution for you which doesn't involve replacing hardware. As for the pandemic crisis, I'm doing great. Hope that also goes for you.