MOTO G5 Plus Video & Audio Playback problem - Android Q&A, Help & Troubleshooting

Friends, I have started to face a problem where suddenly my phone is not able to play any video's in phone memory, facebook or youtube and also unable to play audio until I restart it. It works fine for a while but the problem appears again every few hours.
Would really appreciate to know if anyone is facing a similar problem and has found a fix for the same.
Regards
Rahul

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[Q] Very Weird Problem

Hi guys,
I just got my tab 10.1 yesterday and I have a weird problem. It's a 16gb, wifi only edition but my problem is with youtube.
When I got through the stock browser and go to youtube all the videos play at a very low quality but when I go through the youtube app itself they play in HQ without an issue. Matter of fact HQ is the default on the youtube app.
Can anyone please help me out here with what I'm doing wrong.
Actually guys I think I might have found the problem and it's youtube itself?
Reference:
http://www.google.com/support/forum/p/youtube/thread?tid=1f3400abed0c0a51&hl=en
"Hey everyone,
We're looking into the issue of a missing HQ button when viewing m.youtube.com on tablets. I'll update this thread when I have more info."

Huawei Y6 II - Instagram & Facebook story modes camera issues

Since I bought a brand new Huawei Y6 II a couple of weeks ago I noticed that both Instagram and Facebook apps were presenting issues with my camera in their respective story modes. Everything works fine except when I record a video, the image starts to freeze and lag making it impossible to record a smooth video (the audio comes out fine, though).
The native camera app works completely fine. WhatsApp story mode does not present this issue too, this only happens on IG and FB. I've had not tried out Snapchat since I don't really use it.
Phone is NOT rooted. It has EMUI version 4.1. I have not found any records on this issue anywhere on the internet, so I really could use some help.
I also have the same problem with you, have you found the solution?

LGV30+ video playback problem

I'm looking for a solution for a video playback problem my LG-H930DS (SEA) has after the 8.0 Oreo update. When I start the phone everything is working well, but after a few minutes of normal usage the built-in videoplayer cannot play video recordings made by the phone itself. It says "Cannot play video - This file type is not supported" Then I have to restart the phone to get it working again. But it fails nearly every day. I wouldn't mind this failing because I can choose a different app to play the gallery videos, but the problem is that Snap-chat videos fail to play as well when this happens, until next restart. That's the bug I cannot have. Also when the phone gets into the state of not playing videos, the ringtones and alarm clock make no sound.
To start the problem I only have to open a few random web pages in chrome, open the gallery a few times, play some videos , and in a few minutes of this usage video playback crashes. MX player, VLC and youtube still work though.
I have done a lot of troubleshooting for this problem:
Full restore of the phone
Flashed different firmwares, H930DS20b, H930DS20d, and the european variant H93020d
Tried with no apps installed, other then preinstalled ones
Tried it in safe mode
But the problem always remains.
I always use the same google account. And after upgrading to 8.0 the problem does not seem to start until I restart the phone for the first time, after that it's constantly failing. Don't know if it starts when the memory gets close to full or not, but nothing else is failing on the phone.
I have now downgraded my phone to the Android Nougat 7.1.2 (H930DS10d) and this problem is not there, no matter how hard I try to replicate it.
I can only find one link on google where this problem is reported. (problem #6)
I have contacted LG Support, and they had never heard about this, and wanted me to send my phone in for repairs. But I'm not willing to pay for shipping from Europe to Asia, if this is just a software problem.
Is someone else getting this problem, or does know a fix or a workaround for it? Or is there a way for me to view the errors the phone is running into?
Sorry for the long post, hope someone is willing to read it and give me a little help
I finally found out what the problem is. It's actually just media files in the storage I use every day. These files only contain audio, but have the extension .ts. Video playback on the phone fails because the gallery is trying to create thumbnails of them to display. The workaround for the problem was to place a .nomedia file in the folder containing those files, to hide them from the gallery. After that the problem stopped. I've been using these files for years, and it has never been a problem until Android 8.
have you tried some other video player?
stock one is quite basic and thin.
Hi, yes I do use another players, but the gallery is failing video plaback in snapchat and stopping ringtones and alarms from working aswell, without using the stock player.
Same problem here with LG V30
I have the same problem with my phone I have the T-Mobile V30 and I have the same issue. I figured out not to take videos in 4k [email protected] works fine. But the moment I create a video at 4k it either starts playing and stops midway with sound continuing to play with frozen picture or it just says it doesn't support the video.
I've been using LG phones ever since the G2 and never had any other phone or any problems with them. This one though is getting really annoying.
I hate these Q&A format threads with a passion. I wish people would just open regular threads...
Jopson said:
I have the same problem with my phone I have the T-Mobile V30 and I have the same issue. I figured out not to take videos in 4k [email protected] works fine. But the moment I create a video at 4k it either starts playing and stops midway with sound continuing to play with frozen picture or it just says it doesn't support the video.
Click to expand...
Click to collapse
Have you tried other video players like VLC, MXPlayer?
Yes sir I did many players and VLC is always on all my devices and it also gets stuck. I'll try the .nomedia file and see how that works
And I have a problem with the smoothness of video playback in gallery, whether it's a bluray movie in mp4/mkv FHD format, or from camera in FHD or in 4k is always on Android 8.0 I have a delicate jam, how would he lose single frames every 0.7sec ~ 0 , 25sec. I came back for testing on 7.1.2 and it is perfectly smooth always, as soon as I updated to 8.0 version 20d or the latest 21h there are jam ... how b was an oreo error, quite a few friends did not catch up with this problem, I'm a perfectionist and I look at every detail whether it's a video or sound, that's why I chose the highest model of the phone.
LG releases more patches (already 4) and as soon as it appears oreo are staples. You can see that this is a pfroblem with support for video caps because MX Player also has micro jams on the hardware codec.
Interestingly, youtube is fluid.
I only hope that the Android Pie will be improved.
I'm having the same problem as well please let me know when you will find the solution to this problem of smoothness of video
At first it was running smooth AF but after some time i noticed the problem after 1 day of use.
Reseting the phone didnt work.

Whatsapp audio and camera issues on Poco.

does anyone got a flickering audio on the first play of messages in pocophone?
when i hit play on audio messages for the first time, it seams like the audio is sliced. It is very annoying. After the first play, the audio runs smooth.
And also the camera... when I took picures from whatsapp, the pocophone device shows a different image from what i focused. Like this example.
can anyone help me with those issues?
lelis718 said:
does anyone got a flickering audio on the first play of messages in pocophone?
when i hit play on audio messages for the first time, it seams like the audio is sliced. It is very annoying. After the first play, the audio runs smooth.
And also the camera... when I took picures from whatsapp, the pocophone device shows a different image from what i focused. Like this example.
can anyone help me with those issues?
Click to expand...
Click to collapse
I am having the camera issue. But i don't use audio in whatsapp so don't know about it. If anyone know how to fix it please help.
lelis718 said:
does anyone got a flickering audio on the first play of messages in pocophone?
when i hit play on audio messages for the first time, it seams like the audio is sliced. It is very annoying. After the first play, the audio runs smooth.
And also the camera... when I took picures from whatsapp, the pocophone device shows a different image from what i focused. Like this example.
can anyone help me with those issues?
Click to expand...
Click to collapse
I had the same thing happening with my WhatsApp Messages. First time playing them on ear-speaker some of them were sliced. If you stop and restart them they are usually fine. Really weird bug.

Question Videos stops playing in apps

I have been experiencing this weird bug where after a day or two, videos inside apps like prime video, youtube, vanced stop working (tested only these). The video works fine when I open youtube in browser but these app seem like stuck in a loading state. Even funnier thing is that I couldn't record my screen when this happens. The screen recording floating window hangs as well. The only thing that I know fixes this is a restart.
Please help me out guys. If you want then I can record the screen using another device.
Haven't faced anything like this on my nord 2. I advice you to do a factory reset and do check whether you are in the latest build or not.
I am facing similar issue please someone help

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