Hi,
So I tried rooting my Samaung Galaxy Grand Prime+ (SM-G532F/DS) but it failed and now it won't turn on. I can go to download mode and that's it. No recovery mode. When I turn it on it gives a message "An error has occured while updating the device software. Use the emergency recovery function in the Smart Switch PC app."
I tried Smart Switch but the problem is it does not accept my phone model name [SM-G532F/DS] however if I change it to SM-G532F without /DS it will continue to ask my S/N but when I type it in and hit ok it asks me to check my model name and s/n. What can I do?
And after reading on and on about "soft brick" and failed root attempts I found out that I can manually flash firmware to fix the soft brick issue. But it still has some problems, I don't know where and how to choose the right firmware, and how to install it.
tl;dr Smart switch doesn't accept my phone model name and s/n. And I don't know how to choose the right firmware to flash using odin.
What I have:
Access to pc.
Samsung drivers are installed.
My phone's model name and serial number.
I enabled developer mode in the settings before it was bricked and turned on oem unlock and usb debugging so theoritically it should still be available.
What I know:
Smart Switch does not accept my phone's model name with serial number. So it won't work.
Android version: 6.0.1
It was Saudi Arabian variant, bought from saudi.
What I don't know:
How to choose the correct firmware to be used with odin.
My phone software details.
Any help will be appreciated. Thank you.
MODEL: SM-G532F/DS
SSN: -G532F/DSGSMH
FCC ID: A3LSMG532F
Help me choose the right firmware please.
Related
Hi,
got a galaxy note 1717,my friend help me unlock and flash
worked fine with wind mobile aws 1700/2100
after couple of days device started to reboot itself once or twice a day, did factory reset- no improvement
now the the device is rebooting and not even starting
it starts with samsung screen , stays on for about 5 to 10 secs and shuts off and restarts again
please help
called samsung and they said they cannot help as its considered out of warranty be-cos my friend he removed the serial no sticker from the back of the phone
the device is not showing any imei no under phone info and is not recognized when connected to the computer with usb even after installing the drivers on th laptop
did you try flashing it back to stock by odin???? another sugestion is to 1. get your serial number from the back of the phone 2. put it in download mode 3. conect it to kies 4. select tools- firmware upgrage 5. kies will asck for the serial number and phone model 6. insrt your serial number and phone model in capital letters
s/n:-------------------
phone model: SGH-I717
AND HIT START AND IT WILL UPGRADE YOUR PHONE TO THE OFFICIAL ICS UPDATE
HOPE I HELP IN SOME WAY
hi I could not do so as i don't have the serial no on the phone as my friend had removed the sticker from the back of the phone so i will not bw able to do so , so what to do and secondly i dont know the process of flashing it back to stock by odin
flow alkaeda said:
did you try flashing it back to stock by odin???? another sugestion is to 1. get your serial number from the back of the phone 2. put it in download mode 3. conect it to kies 4. select tools- firmware upgrage 5. kies will asck for the serial number and phone model 6. insrt your serial number and phone model in capital letters
s/n:-------------------
phone model: SGH-I717
AND HIT START AND IT WILL UPGRADE YOUR PHONE TO THE OFFICIAL ICS UPDATE
HOPE I HELP IN SOME WAY
Click to expand...
Click to collapse
TRY THIS
http://forum.xda-developers.com/showthread.php?t=1740367
Serial number is settings>phone>status then scroll all the way down. iemi there too.
Get a pc and flash the new ics!!
rangercaptain said:
Serial number is settings>phone>status then scroll all the way down. iemi there too.
Get a pc and flash the new ics!!
Click to expand...
Click to collapse
you are correct ranger
Try removing your sd card. Small chance that it may be causing the issue. Why would someone remove the info stickers? Is it stolen?
hi,
i checked , i got the imei no but there is no serial no on that screen.
and yes its not stolen i have the recipt
rangercaptain said:
Serial number is settings>phone>status then scroll all the way down. iemi there too.
Get a pc and flash the new ics!!
Click to expand...
Click to collapse
Hello Guys. I have a SAMSUNG (WCDMA) galaxy S II GT i9100 (CMIIT ID: 2011CP2751)
Is from Koreea, original device. I rooted this phone using odin, i flashed a european firmware, because on his original firmware i had restrition on apps. Recently, i gave him hard reset (wipe data factory reset, wipe cache) and after rebooting,he shows me the steps for configuration (language, wifi, samsung account, etc) and at this time it rebooting and is stuck on samsung logo. Now i have to flash again but i don t know baseband version. I downloaded a firmware and shows me FAIL when i flashed with odin. I need this baseband version. Cand i find if i know the IMEI ? or can anybody help me?
I think you can find 'the best match' using chimera software which has sort of a firmware search for your phone's serial (11 characters long).
Your phone serial should be under your battery, somewhere near the IMEI.
If you want to use chimera, after you've registered, logged into the software and all that annoying stuff connect your phone, and after it gets recognized go to "Firmware Update" and complete the "serial number" field press "Autodetect latest" and it should give your some sort of a match. At least that worked for me.
Or PM me with the serial if you want to skip all the registering stuff because I already have a working account.
I tried to flash singapore firware over my indian galaxy s6 edge g925i which odin failed to flash. now my phone displays ''An error has occured while updating the device software. Use the emergency recovery function in the smart witch PC software. what should i do now pleas e experts help me. Cant able to switch off also. Please
1)Connect your phone to your pc via usb and open the smart switch.
2)At the right up theres a view more button.
3)There choose the 1st option (emergency recovery)
4)Enter SM-G925I as device model
5)Enter Serial Number noted on the back of your device as S/N
6)Follow the instructions that the smart switch will give.
Enjoy
vanderax said:
1)Connect your phone to your pc via usb and open the smart switch.
2)At the right up theres a view more button.
3)There choose the 1st option (emergency recovery)
4)Enter SM-G925I as device model
5)Enter Serial Number noted on the back of your device as S/N
6)Follow the instructions that the smart switch will give.
Enjoy
Click to expand...
Click to collapse
Thanks a lot it worked finally for me.
Sent from my SM-G925I using XDA Free mobile app
Greetings,
I am using SM-G532F/DS bought from Saudi Arabia. Android version 6.0.1. When it was first opened it was region locked but I requested an unlock code from Samsung and they sent me and successfully unlocked it's region lock. I previously tried rooting it with odin but failed and now I get the message " An error has occured while updating the device software... use smart switch pc app " every time I turn it on, but smart switch doesn't accept my s/n. Now my last option left is flashing the stock firmware using odin. But I can't turn on my device to see/check software info ( pda, csc etc. ). My question is, can i flash any firmware disregarding pda and csc? Because I don't know if there is any way to find out software details. If pda and csc is important, how can I find out the correct firmware if the only thing I can use is download mode. I can't turn on the phone anymore.
Device info:
Model: SM-G532F/DS
Android version: 6.0.1
[HELP] Kies 3 Problem "please check the model name and s/n, and enter them again"
My phone was broken after my nephew borrowed it from me around 2 days ago. I have a Samsung J5 phone, and ever since then, whenever i tried to power on the phone, it stuck at the Samsung logo and won't ever turn on, it just stays there forever. Because of that, i tried to use kies 3 to get the data from my phone, or if possible, fix it as well. When i tried the option "Firmware Upgrade and Installation", it asks for the Product Name and the S/N.
After i put my Product Name, which is SM-J500G, and put my S/N correctly, for some reason it says
"Please check the model name and s/n, and enter them again"
I tried different methods and whatnot, but none of it actually worked. If i change my S/N with my IMEI, it doesn't work either.
Can anyone here help explain how kies 3 work so i'll be able to get back to my data, or if possible, even fix my phone? Quiet desperate here. Any way at all?
Edit : I can't access the USB debugging option since i can't even open my phone. But i can access my Download Mode. I don't know what to do.