Related
I will be purchasing one soon, but i see alot of problems! Is this just because no one posts "everything is good" and most posts are just going to be "mine broke"?
including, leds/trackball light, broken pixels, screen gap etc
also is there any thing in common between the broken ones? Ex mostly white ones are breaking
and does htc offer a warranty at all?, i found the hero for 580 usd w/ free shipping but no return policy/warranty...this is scaring me!
Should i get white with teflon coating or brown which i sort of like more?
also i plan on rooting the hero, and i want to be clear on if you can put it back to normal after rooting if i have to return to htc.
one last thing, a few posts said "mine died"... is this totally dead? will they be able to see if it was rooted in this case?
Sorry for the long post!
ps, please post color and (maybe model number???) and if its broken or not
xsirhc6x said:
I will be purchasing one soon, but i see alot of problems! Is this just because no one posts "everything is good" and most posts are just going to be "mine broke"?
including, leds/trackball light, broken pixels, screen gap etc
Click to expand...
Click to collapse
Mine is an unlocked HTC-branded brown one. No hardware problems so far (2 weeks).
xsirhc6x said:
also is there any thing in common between the broken ones? Ex mostly white ones are breaking
Click to expand...
Click to collapse
Problems with build-quality (screen gap) seems isolated to some batches of operator-branded phones.
xsirhc6x said:
and does htc offer a warranty at all?, i found the hero for 580 usd w/ free shipping but no return policy/warranty...this is scaring me!
Should i get white with teflon coating or brown which i sort of like more?
Click to expand...
Click to collapse
The brown one also has a rubbery-like surface. Not sure if its teflon, but its definitely not the usual hard&glossy surface that most phones have.
xsirhc6x said:
also i plan on rooting the hero, and i want to be clear on if you can put it back to normal after rooting if i have to return to htc.
Click to expand...
Click to collapse
It shouldn't be a problem. I'd also expect HTC to reload a "known good image" on any returned phone before they run any form of diagnostics test.
thanks very much!
No problems with mine either..going on two weeks, white unlocked from clove.co.uk.
No problem here
all good here... lovin my hero!!!
Mine is still perfectly fine - no issues with build/hardware at all.
personally
before i bought my htc hero
i read reviews
most of them having a go at this n that and forums complaining about broken this n that
personally and through experience
reviews are just dumb they pick out on anything and everything i suppose thats what reviews are for but some of the stuff ive read on hero are really lame
and broken hardware etc comes to one result
people not taking care of the phones ive had me hero for some time theres nothing on it not even a scratch tried scratching the screen and back with a key no marks
its a good robust phone
it wont let you down
shaji007 said:
personally
before i bought my htc hero
i read reviews
most of them having a go at this n that and forums complaining about broken this n that
personally and through experience
reviews are just dumb they pick out on anything and everything i suppose thats what reviews are for but some of the stuff ive read on hero are really lame
and broken hardware etc comes to one result
people not taking care of the phones ive had me hero for some time theres nothing on it not even a scratch tried scratching the screen and back with a key no marks
its a good robust phone
it wont let you down
Click to expand...
Click to collapse
well i just have to point out something. I bought my phone a week ago and till a few days ago, me too i thought that i was a happy hero owner until i read issues about the led thing and checked my phone. I do not know if i have the headphone prob as i never checked it out. What i want to say is that some issues are present and you wont notice them unless u pay attention to them.
Do u want to say that gap issues between the screen and more than 30 ppl complaining about issues with led,trackball and headphones ( probably more but some of us do not know it yet) are due to the fact that we dont take care of our phones????
I'm gonna jump right in, and just say. i've had my hero for 2 weeks and loving it.
This is my first android phone, so I took a little getting used to, think the missus is getting fed up with me checking forums and stuff. But all in all I am extremly happy with my Hero.
I use it everyday for:
E-mail
Facebook
Calls
Messages
USB Modem
Surfing
RSS
Podcasts
Performs better than my Ipod Touch ever did, and I almost never have to hook it up to the laptop... Loving IT!
so far mine works fine (1 week). the gap is a problem with some branded phones but mine (T-Mobile Germany "2G Touch") has no gap. the problems with the headphones and LED seem to be software related, since there is a workaround to manually activate the headphone again.
oh and BTW I <3 Hero. best phone i ever had.
got 2 on first release from orange (graphite), 6 weeks ago, 1 for me and 1 for me gf.
no screen gap issues, no dead pixels on arrival, but i had one appear after 2 weeks, right down bottom right of phone, extremely small and never notice it at all unless im on dead pixel detect.
gfs phone hasnt any dead pixels as of yet.
not a single other problem like leds or headphones.
2 totally happy customers here.
Totally happy with mine, no hardware problems so far.
Best phone I've ever had especially with how much I
Like to mess with stuff.
I was happy only one day. If I use longer (about 10 min) my Hero screen starts flashing. If I make reset, everything is ok for some period. I hope it's not serious problem.
I had the LED issue for a while, but just updated to the new rom, and they are back, so this could be a software, not hardware issue
Oh, and love love love the phone
I have read many posts saying that the new ROM update will fix LED and Headphone jack issues.
I just bought a phone on eBay myself, haven't had the chance to play around with it too much since I need to change my plan beforehand, but I have turned it on and look around and everything is fine. It is a White Unlocked one. I must say, the Teflon coating is like nothing I've ever felt before on a phone, it just makes it feel like a million bucks!
But besides the color, which is up to you, I would say get the phone! There is always a 1 year manufacturer warranty, even if the seller doesn't offer you one of their own.
An official HTC update will be coming out VERY soon if you don't like the idea of loading up a custom ROM (although it is highly recommended as there are added quirks such as root access).
hi guys,
i've just ordered a htc hero on orange and i have 7 days to try it. I will receive it on tuesday, so whilst i'm waiting i have many questions that i would like help with. My computer knowledge is good, but with mobiles i'm almost useless, so apologies if i end up asking questions which may sound pretty straightforward to many of you.
1. The hero will come with orange firmware, but i assume its a lot slower than custom firmwares, so what is the latest and the best known firmware at the moment and what is the procedure on installing it?
2. Since I have 7 days to test out the phone, i want to try it with the latest firmware, but i'm nervous and i want to play it safe and need to protect the original orange firmware, so what is involved in making a FULL BACKUP of the orange firmware and if i decide i want to put the orange firmware back onto the htc, how do i do this?
3. Is there any risk involved in the above procedures where i could mess up the phone and not be able to fix it again?
4. Lastly, if I replaced the phone with the current latest firmware and at a later date Android 2.0 came out, will i be able to upgrade to the latest operating system without problems?
Many thanks again
newbiefone said:
hi guys,
i've just ordered a htc hero on orange and i have 7 days to try it. I will receive it on tuesday, so whilst i'm waiting i have many questions that i would like help with. My computer knowledge is good, but with mobiles i'm almost useless, so apologies if i end up asking questions which may sound pretty straightforward to many of you.
1. The hero will come with orange firmware, but i assume its a lot slower than custom firmwares, so what is the latest and the best known firmware at the moment and what is the procedure on installing it?
2. Since I have 7 days to test out the phone, i want to try it with the latest firmware, but i'm nervous and i want to play it safe and need to protect the original orange firmware, so what is involved in making a FULL BACKUP of the orange firmware and if i decide i want to put the orange firmware back onto the htc, how do i do this?
3. Is there any risk involved in the above procedures where i could mess up the phone and not be able to fix it again?
4. Lastly, if I replaced the phone with the current latest firmware and at a later date Android 2.0 came out, will i be able to upgrade to the latest operating system without problems?
Many thanks again
Click to expand...
Click to collapse
1) why would you assume this? Orange dont put anything on there that slows the phone down, only an app for extra orange settings, which i believe takes you to a webpage...
2) read up on this, we cannot type it out every time. look for nandroid. But if you are trying it use the official update method from the orange site.,
3) same question, if you follow instructions you will be fine.,
4) It has been said by HTC that 2.0 will come to the Hero.... again this is plastered all over the forums and I do believe that your a lazy ass for not looking this up yourself.
Barry - it seems that rather than helping your simply having a go at me for asking questions. It might be a straight forward procedure for you, but I clearly stated that i'm a noob when it comes to the understanding of mobile phones. If you don't want to help then simply ignore my thread, rather than throwing insulting comments mate.
1. As for telling me that orange doesn't slowdown the phone, well many forum users tell a different story as they said there is a huge difference in speed between modaco firmware and orange's own version.
2. Nandroid is one of many and people have also mentioned sprite and mybackup which confuses us noobs as to which one is best and simplest one to use.
3. The 3rd question is not the same as no.2 because i'm trying to ask if there is any risk of totally bricking the phone, which might not affect you, but it means that i end up stuck on a 24mth contract with a bricked handset.
4. It seems your simply increasing your post count as you didn't read my question properly....I never asked if HTC 2.0 will come to hero....i asked that if i update to a custom firmware now, will i still be okay in updating to android 2.0 or could i run into problems because i have a different firmware.
Hi Mate,
There's a lot of useful info around these forums though i hate the 'High and mighty' approach a lot of people have around here, i dont know if they get a kick out of it or just generally like being unhelpful and worship the search god.
From my experience the search on this site is almost completely useless as you have to know exactly what it is you're searching for in the first place - and the point is that Noobs dont know what their looking for!
As for help with your questions i'll try my best! I have the Hero on Orange also - just had it for over a month.
1. The Orange Firmware doesn't have the bloat you'd expect - it's pretty much the same as the official HTC firmware bar the Orange boot logo. The reason Modaco is so fast is that it has tweaks and such to make it faster.
2. It's possible to do this - however you'll need to install a Custom Boot Image. I made a quick guide for someone else here :- http://forum.xda-developers.com/showthread.php?p=4868874#post4868874
The custom image will allow you to do a Nandroid backup of the currently installed ROM and it can also be restored - however the Orange Rom can also be downloaded from the orange website too and installed if needed using the RUU that coms with it.
3. There's always a risk when flashing firmwares and such. If the instructions are followed then generally you should be ok but theres always the small chance of something unexpected happening.
4. If i understand the question correctly - then yes you are able to install the latest official firmware when it's released. Though i hear that the latest official firmwares have been harder to 'Root' - maybe someone else could clarify.
Anyway i hope these answer your questions - and i'm 99% sure you'll be sticking with the Hero - from my first Month with it, i find it's the best phone i've ever had. Yes i've even owned 'one of them iThingys'.
Just for info I'm running Amon Ra's recover Image 1.2.3, the Modaco 2.8 rom with the Teknologist 1.8 kernel.
Cheers
Paul
thank u so much paul. Mate thats all i was asking for and thank goodness someone like u is here to help us noobs on the forum..ur an asset to this forum..keep up the good work.
I've just received the hero around 5 mins ago and i'm gonna play about with it to see if there even is the need to update the rom and will let u know how i get on.
I'm worried of scratching my touch screen, so my question is that can i get hold of a cover or something that can protect it?
Cheers mate...much appreciate it
No worries mate - glad to help people, shame most people round here find it such a chore.
I've been using my Hero for just over a month and havn't protected it with anything. I always take care to slip it into an empty pocket.
From what others are saying the screen is made of gass and quite resistant to scratches - obviously scraping car keys down it isn't the best idea but i'm sure itll be ok if you take a bit of care with it.
I also hear the response of the screen is lowered if a protector is added. Take a look on the Hero Accessories forum, there may be a thread on there about covers / cases and such.
Cheers
Paul
my problem is that i have 2 mobiles in one pocket and that sometimes means i end up putting my house keys in the same pocket too. The reason i have to have a phone in my trouser pocket is because i'm deaf in both ears and unless the phone is ultra loud, i can't hear it, so the only alert is when the phone vibrates in my pocket.
People recommend either the flexishield or the invisibleshield, don't know wot to go for, lol.
Also the htc unlock button should only be the one on the most right, yet if i press home button, that too unlocks it..is there any way of disabling this or altering the button combination?
To be fair, most trousers / jeans have 4 pockets. If you want to scratch all of your stuff, put both phones and your keys in one pocket. If you want to keep them nice, use some of your 3 spare pockets. At the end of the day, it's a £400 phone - treat it as such and it will reward you by staying nice and shiny.
true, but its not just keys that can do the damage mate...i'm a cable installer and my work involves crouching, bending, lying down and the worry is that the trousers stretch and crack or damage the screen, so some case or screen protector would be nice to have.
Some people say that the touch sense doesn't respond well, but i tried to use the touch with its original screen protecter sticker which comes with it when orange sends it and it works fine.
newbiefone said:
true, but its not just keys that can do the damage mate...i'm a cable installer and my work involves crouching, bending, lying down and the worry is that the trousers stretch and crack or damage the screen, so some case or screen protector would be nice to have.
Some people say that the touch sense doesn't respond well, but i tried to use the touch with its original screen protecter sticker which comes with it when orange sends it and it works fine.
Click to expand...
Click to collapse
Well it sounds like you'd need a case to keep it protected in your situations. I'm sure there's loads of options available. Either that or just leave it out of harms way
How are you finding the Hero now you've had it for a few days now?
@newbiephone Belt mounted case is what is needed.
hi paul mate,
i think the screen protection is the last of my worries
i have the following issues which i don't know how to address:-
1. Low reception - after reading up, i switched off 3g and this increased the reception, but only slightly.
2. contacts / people list - I have exported 350+ contacts from nokia e75 into a CSV file. Then i imported it into google mail and now i synced the HTC with google and this allowed me to download the contacts list. However the contact's numbers are all classed as additional "notes" rather than numbers. I hope i don't have to manually type in 350 contacts!
3. Is there a more simple dialpad that you can recommend? I hate the htc one.
Hi Newbiefone
Can I just say something here that will satisfy all your worries!!!
You wont be wanting to return the Hero after 7 days because it is a quality phone....
Before long you`ll be installing roms, themes, apps galore.
Plus we`ve all got Android 2.0 to look forward to too....
lol, thanks for the positive comments mate, but these are not worries mate, but problems that need diagnosing and solving. I'm sure one these are solved, my htc will stay with me hopefully forever! ROFLOL!
Oops sorry newbie my post was in relation to your first post!
Only just seen your last post..
I sync my contacts with outlook. Can you not import them into there with your csv files and then sync your hero with outlook?
I have seen may posts about problems with contacts and syncing.
To be honest ive not had one problem with it the way i do it..
If you have any more questions just give us a shout. Had my hero since the day it was launched on Orange.
Ah Newbie just been thinking there is a dialpad out there that ive seen. Just cant think of the name lol...
Christ maybe i should think before i type!
A question for one of your questions. Have you tried the latest radio firmware?
Mine and my girlfriends Hero signal are both poor but we do live an airaid shelter!!
Johnny boy your a STAR!!! If you were a girl, i'd kiss u, lol!!
I exported from nokia pc suite straight to outlook and then used HTC SYNC Manager to synchronise calender and contact its done it perfectly!! Thank u so much!
Right what do u mean by the radio firmware? I currently have the latest orange firmware and was adviced not to mess around with that firmware by someone on the forums as i'm still in my 7 days exchange warranty with orange.
Now how about that dialpad name?
LOL oh i`m glad it worked. I dont know why people have so many problems sorting out their contacts on here. Ive seen many a story about syncing problems. I just think this way is so easy i dont know why everyone doesnt do it this way. Ah well never mind at least ive helped someone.
Mmm best leave radio firmware then till you decide to keep it.
Dial pad now thats a tricky one i had a quick look and couldnt find it.
I`m happy with the stock one so i didnt pay much attention to it. Maybe i should have lol!
newbiefone said:
Johnny boy your a STAR!!! If you were a girl, i'd kiss u, lol!!
I exported from nokia pc suite straight to outlook and then used HTC SYNC Manager to synchronise calender and contact its done it perfectly!! Thank u so much!
Right what do u mean by the radio firmware? I currently have the latest orange firmware and was adviced not to mess around with that firmware by someone on the forums as i'm still in my 7 days exchange warranty with orange.
Now how about that dialpad name?
Click to expand...
Click to collapse
the reason many people have problems mate is because many import/export the more difficult way via CSV, then google then HTC and if the CSV is messed, then it won't work, but outlook seems to import data perfectly.
If you can't help with a dialpad program, how about like a contacts grid? The Favourites one takes up too much space and only can add a verticle list...if i'm gonna use the whole screen, then i might as well have at least 9 contacts or more at the same time, rather than 3 at a time.
Hi Guys,
I bought a verizon s4 2 months ago and everything was running smooth
Suddenly for the past three days, my screen has progressively deteriorated until just a few random coloured pixels remained
I thought of reporting it to verizon when i found a small crack adjacent to the volume + button
I have uploaded a couple of photos but im not able to share them as im a new user:
h-t-t-p://imgur.com/Yp0TIPN,MxdoNk0
h-t-t-p://imgur.com/Yp0TIPN,MxdoNk0#1
When I accepted my fate and started blaming myself, my friend then looked it up online and found that many people were having the same problem
It seems that the reason is hardware malfunction. I even tried master reset suggested by some people online but it didnt work.
Im pretty sure that if i'd send this in to samsung they would've said this was a hardware damage and charged me money for their mistake(from what i've read this did happen to many people)
I just want to report this issue and being a huge samsung fan im greatly disappointed.
If anybody else did have this problem please post under this thread. Any suggestions would be greatly appreciated.
Duly noted. I wonder if I can get squaretrade to send me a check instead when my phone decides to take a 600 ft drop.
Youtube-Link
I almost forgot!!
y.o.u.t.u.b.e.com/watch?v=5GtuAS_57bA
this is the video of the guy who had the problem just as me
lmahesh26 said:
Hi Guys,
I bought a verizon s4 2 months ago and everything was running smooth
Suddenly for the past three days, my screen has progressively deteriorated until just a few random coloured pixels remained
I thought of reporting it to verizon when i found a small crack adjacent to the volume + button
I have uploaded a couple of photos but im not able to share them as im a new user:
h-t-t-p://imgur.com/Yp0TIPN,MxdoNk0
h-t-t-p://imgur.com/Yp0TIPN,MxdoNk0#1
When I accepted my fate and started blaming myself, my friend then looked it up online and found that many people were having the same problem
It seems that the reason is hardware malfunction. I even tried master reset suggested by some people online but it didnt work.
Im pretty sure that if i'd send this in to samsung they would've said this was a hardware damage and charged me money for their mistake(from what i've read this did happen to many people)
I just want to report this issue and being a huge samsung fan im greatly disappointed.
If anybody else did have this problem please post under this thread. Any suggestions would be greatly appreciated.
Click to expand...
Click to collapse
Galaxy S4 problem
Hey Dude,
Sarcasm Received, but the phone was perfecly running at 3 p.m. but when I went to a meeting, came back and opened the phone again, it blacked out. There was no chance for the phone to have dropped 3 ft. let alone 600 ft. The pixelated colours started showing later. I apologise for not attaching the video of the other guy having the same problem, it is in my second post. Please take a look and let me know your opinion.
heyazzo said:
Duly noted. I wonder if I can get squaretrade to send me a check instead when my phone decides to take a 600 ft drop.
Click to expand...
Click to collapse
Please read forum rules before posting
Questions and Help issues go in Q&A and Help section
Thread moved
Thank you for your cooperation
Friendly Neighborhood Moderator
Hello .Any advice would be useful.I`m new to this forum so thanks in advance for you help.My problem consists in :
I have a Samsung Note 3 demo live unit ,bought for mini tablet purpose few days ago.It had installed 4.3 on it and of course that awful retail mode when i bought it .I didn`t deactivate that retail mode ,i just proceeded for flashing a new rom ,the official kitkat ,next minutes after i bought it .after that the retail mode was gone ....i had some problems with the continuous reboot but after finding some interesting articles here on xda forum ,i solved that .It was that wireless option (allways on bug) that created the rebooting.But something still remains .I have some kind of a pic permanently on all the pages,programs,and the entire UI .....it`s like an add or banner. related to a campaign ,Samsung-Orange for autist children called, a world of happy faces....I think probably this note 3 was exposed in an Orange store along this campaign last months ...and had something installed on it .
Here is this campaign official site :
aworldofhappyfaces.com
I have a picture like that flower banner (which can be seen on that website ) permanently on my screen everrywhere.I heard it`s called a watermark.I`m not sure.But what i know It is that is stressing me deeply ,especialy when i try to use my spen in notes ,you can observe it better .It is also very pregnant on white and any other light colors as well.
I tried to find something related to it in all aplication manager ,anything to deactivate it ..but nothing present.Of course i tried factory reset,hard reset ,but didn`t help either.What can i do ?
It is possible that this thing to be somehow linked to this demo live motherboard or is it a software -hardware problem ,something implemented which isn`t intended to be removed.
Kind regards,
Catalin
ps:it gets more strange than this when i try to capture a screenshot ...on the screenshot that background banner can be observed but when i transfer it in my computer it isn`t there
symbian01 said:
Hello .Any advice would be useful.I`m new to this forum so thanks in advance for you help.My problem consists in :
I have a Samsung Note 3 demo live unit ,bought for mini tablet purpose few days ago.It had installed 4.3 on it and of course that awful retail mode when i bought it .I didn`t deactivate that retail mode ,i just proceeded for flashing a new rom ,the official kitkat ,next minutes after i bought it .after that the retail mode was gone ....i had some problems with the continuous reboot but after finding some interesting articles here on xda forum ,i solved that .It was that wireless option (allways on bug) that created the rebooting.But something still remains .I have some kind of a pic permanently on all the pages,programs,and the entire UI .....it`s like an add or banner. related to a campaign ,Samsung-Orange for autist children called, a world of happy faces....I think probably this note 3 was exposed in an Orange store along this campaign last months ...and had something installed on it .
Here is this campaign official site :
aworldofhappyfaces.com
I have a picture like that flower banner (which can be seen on that website ) permanently on my screen everrywhere.I heard it`s called a watermark.I`m not sure.But what i know It is that is stressing me deeply ,especialy when i try to use my spen in notes ,you can observe it better .It is also very pregnant on white and any other light colors as well.
I tried to find something related to it in all aplication manager ,anything to deactivate it ..but nothing present.Of course i tried factory reset,hard reset ,but didn`t help either.What can i do ?
It is possible that this thing to be somehow linked to this demo live motherboard or is it a software -hardware problem ,something implemented which isn`t intended to be removed.
Kind regards,
Catalin
ps:it gets more strange than this when i try to capture a screenshot ...on the screenshot that background banner can be observed but when i transfer it in my computer it isn`t there
Click to expand...
Click to collapse
Have you tried checking the screen for any film that might need peeling?
gamer765 said:
Have you tried checking the screen for any film that might need peeling?
Click to expand...
Click to collapse
hello thanks for answering ........well in the first instance i didn`t check .earlier i did it ,and it doesn`t seem to have any film or screen protector ,sticker ,etc attached on the exterior of the display.I took a good look in all the corners ,tried with my nails to see if i can remove something which cannot be seen with the bare eye ,but it seems nothing like that is present here.And to be honest i never heard that a galaxy device to come with a built in film protector ....but given the fact this is a demo live ,it came into my mind that this thing could be possilbe.Anyway at this point i think there isn`t anything attached there.Is it somehow possible that the display itself to be manufactured especially for that campaign ?..with that dim sticker into it ...i mean something like a hardware characteristic! if i had any other display for note 3 i would have tried a short replacement to see if this is the problem ,but i dont`t have .
It is possilbe to be something beneath the glass ...between lcd and gorilla glass?
I know this is a old topic but I don't know if you had figured this one out.
The thing you are/were seeing is a burned logo in the display. Most probably the unit was stuck on that screen while playing demo videos in the store.
I work in a telecom store and I've seen them a lot.
Thought might be interesting to know this.
Verstuurd vanaf mijn SM-G925F met Tapatalk
Hello. Im using XDA first time and i dont know where i have to post it so someone can help me.
My problem starts with that, i own a smartphone called HTC Desire 300, last time i used it was like 5-6 months ago, then it all worked, display and stuff. Then i put that in box because i got another phone and now, today i took it out from there again and saw a weird thing, i have a grey circle around my display, i add a screenshot, and now if i put it on display aint working. Does someone know what can cause it? Do i have to buy new display ( last time it worked, 2 weeks before i ended relationship with that one 5-6months ago then i got a new touchscreen changed ". Does anyone know what is the problem?
So sorry about my English, i hope you can understand.
Much love XDA!
imgur.com/a/xjcNE